酒店日常英语及单词图文稿

酒店实习英语词汇rent 租金bill 账单manager 经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务员information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅men's room 男盥洗室ladies' room 女盥洗室cloak-room 存衣处basement 地下室cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室sofa, settee 长沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子stool 凳子bench 条凳tea table 茶几desk 书桌bookcase 书橱bookshelf 书架wardrobe 衣柜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯single bed 单人床double bed 双人床twin beds 成对床mattress 褥子quilt 被blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillowcase 枕套mat 席cushion 垫子bathroom 浴室bath tub 浴盆shower bath, shower 淋浴cold and hot water taps 冷热自来水龙头sprinkle-nozzle, (shower) nozzle 喷头dressingtable 梳妆台mirror 镜子washbasin 洗脸盆towel 毛巾toilet, lavatory, washroom 卫生间water closet, W.C. 厕所；抽水马桶toilet roll, toilet paper 卫生纸bath towel 浴巾bathrobe 浴衣towel rail, towel rack 毛巾架sponge 海绵waste-paper basket 废纸篓thermometer 温度计balcony 阳台sash window 上下开关窗shutters 百叶窗transom, transom window 气窗curtain 窗帘lace curtain 挑花窗帘windowsill 窗台air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具electric fan 电扇chandelier, pendant lamp 吊灯fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor lamp 落地灯wall lamp 壁灯lampshade 灯罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座plug 插头telephone 电话electric iron 电熨斗peg, hook 衣钩clothes-hanger 衣架door-mat 门前的擦鞋棕垫。

酒店基础英语Hotel Basic EnglishPart I General English 公共英语一、Basic vocabulary 基本词汇客房部：Housekeeping (HK)前厅部：Front Office (FO）工程部:Engineering Department (ED）餐饮部:Food and Beverage Department （FB）行政部：Administration Department（AD）保安部：Security Department (SD)市场销售部：Sales and Marketing Department (SM）财务部：Finance Department （FD）General Manager 总经理Deputy General Manager 副总经理Director 总监Manager 经理Assistant Manager 大堂副理Manager On Duty 高值经理Supervisor 主管Captain 领班Assistant to the housekeeper管家助理Waiter/Waitress 餐厅男/女美食顾问Operator 总机话务员Bellboy 行李生Receptionist 总台接待员Lobby 大堂．Front desk 总台Cashiers 结帐处Guest service center 宾客服务中心Concierge/bell service 行李组Lift/Elevator 电梯Ticket service 票务服务F＆B Reservation 宴会预订Room service 客房送餐Restaurant 餐厅Conference room/meeting room 会议室Parking lot 停车场Basement parking lot 地下停车场Toilet/Washing room/Lavatory 卫生间SPA 休闲中心Fitness Center 健身房二、Daily Expressions 日常用语（一）、Greeting and Parting 问候与告别1、Good morning（afternoon, evening），sir（madam).早上(下午、晚上）好,先生(夫人）。

✓Suckling n乳兽.✓Hot a.辣的✓Style n.风格✓Cantonese a.广东的、广州的✓Steamed a.蒸的✓Garoupa n.石斑鱼✓Approach v.走近、趋前✓Bordeaux n.法国产波尔多白葡萄酒✓Foil n.衬垫物；v.衬托✓Napkin n.餐巾✓Spirits n.（复）烈酒✓Soft a.柔软的、温和的✓Message n.留言、消息✓Rock n.岩石、小冰块✓Twist n.一捻、一卷、一片✓Aspirin n.阿斯匹林（解热镇痛药）✓Tablet n.药片✓Butter n.白脱、奶油✓Chamber n.房间✓Maid n.侍女、少女✓Chamber maid 客房女服务员✓Houseman n.杂务工✓Trolley n.手推车✓Nap n.（白天的）小睡、打盹✓Turn-down n.做晚床✓Rate n. 价格等级✓Flight n.飞行、航班✓Conference n. 会议✓Check n. 支票✓Doorman n. 门卫人员✓Tag n. 标签✓Registration n. 登记、注册✓Receptionist n. 接待员✓Bellman n. 应接员✓Prefer v. 喜欢✓Recommend v. 推荐、介绍、建议✓Tiring a. 使疲劳的✓Trunk n.行李箱（汽车）✓Baggage n.行李✓Cash n.现金、现款✓Credit n.信用贷款✓Lobby n.（剧院、旅馆等的）门廊、门厅✓Suitcase n.衣箱✓Uniform n. 制服，军服✓Beard n. 胡须、络腮胡子✓Body lotion n.润肤露✓Shampoo n. 洗发水✓Hair conditioner n. 护发素✓Soap n. 香皂✓Slipper n. 拖鞋✓Cotton ball n.棉花球✓Sewing kit n. 针线包✓Needle n. 针✓Thread n. 线✓Comb n. 梳子✓Toothbrush n. 牙刷✓Toothpaste n. 牙膏✓Toothpick n. 牙签✓Towel rack n. 毛巾架✓Towel rail n. （挂）毛巾横杆✓Bath gown n. 浴衣✓Bath mat n. 浴室防滑垫✓Bath powder n. 痱子粉✓Sponge n. 海绵✓Wardrobe n. 衣橱✓Shoe horn n. 鞋拔✓Shoe shine n. 鞋擦✓Shoe cloth n. 擦鞋布✓Hanger n. 衣架✓Curtain n. 窗帘✓Door knob n. 门把手✓Night light n.夜灯✓Easy chair n. 安乐椅。

酒店常用英语文件编码（008-TTIG-UTITD-GKBTT-PUUTI-WYTUI-8256）酒店常用英语Lobby 大堂Front office 前厅Receptionist 前台接待员Register 登记registration card 登记单Reservation list 预定单Waiting Reservation list 等候预定Overbooking 超额定房Fully booked 满房Procedure 手续，程序Form 表格Message 留言Breakfast coupon 早餐券Voucher 优惠券Promotion 推广Discount 折扣Room card/key 房卡Group rooming list 团队用房单Room status 房态Vacant ready 可卖房Vacant clean 干净房Vacant dirty 脏房Arrival 到达Expect arrival 预计到达Early arrival 提前到达Departure 离店Expect departure 预计离店Early check-out 提前离店Late check-out 延迟离店Extend 延长Extend departure 延期Extend stay 续住Postpone/delay 延期Cancel 取消Guarantee 担保Confirm 确认Accept 接受Inform 通知Count 数，点数Apologize道歉Suggest 建议Arrange 安排Deliver 投递，传送Prepare 准备Send 派遣Scan 扫描Block 阻塞Release 再出租Room available 可用房Room occupied 已占用房Out of order 维修房Day use 日用房House use 酒店用房Discrepancy 误差Complimentary room 免费房Occupancy 出租率Room type 房型Single room 单人房Double room 双人房Twin room/Standard room 标准间Suite （一套）房间，指拥有一室一厅或多室多厅的房子King Executive Suite 行政套房Deluxe Executive Suite 豪华行政套房Premier Suite 至尊套房Presidential Suite 总统套房EF, Executive Floor 行政楼层Conference room 会议室Multi-function hall 多功能厅Balcony 阳台Scene 景色，景象Counter 柜台Bath 浴室Shower 淋浴Extra bed 加床Room rate 房价Room charge 房租Special rate 优惠价Market price 市价Service charge 服务费Price list 价目表Room charge sheet 房价表Upgrade 升级Forecast 预报Package 包价Walk in 散客（无预定）Deposit 押金Receipt 收据Credit card 信用卡Great Wall Card 长城卡Master Card 万事达卡American Express Card运通卡VISA Card 维萨卡Check/Cheque 支票Travel cheque 旅行支票Bank draft 汇票foreign currency外币Currency 货币Exchange 兑换Exchange rate/Rate of exchange 兑换率Conversion rate 换算率Cash 现金Coin 硬币Exchange memo 兑换水单Identity card 身份证Passport 护照Address 地址Visa 签证Visa available 签证有效期Nationality 国籍Signature ( sign) 签字Change room 换房Fine 罚金Miscellaneous charge 杂费Procedure fee 手续费Bill 账单Invoice 发票Direct bill Purchase 购买Free of charge 免费Off-season 淡季Peak-season 旺季Copy 复印Print 打印Fax 传真Envelope 信封，封套Staple 订书钉Stick 粘贴，张贴Sticker 背后有粘胶的标签。

酒店日常用语酒店日常英语（对话）Basic English for hotel service称谓：1、直接称谓：Mr.XXX, Mrs.XXX, Ms.XXX, Miss.XXX, Sir, Madam, Gentlemen, Lady, young gentleman.2、间接称谓：the lady with you, the gentleman with you, that lady, that gentleman. 问好：1、How do you do?您好！（初次见面） 2、Glad to meet you .很高兴见到您。

3、How are you? 您好吗？Fine, Thanks. And you ? 很好，谢谢。

您好吗？ 4、Good morning, sir/madam早上好！先生/夫人。

Good afternoon, sir/madam 下午好！先生/夫人。

Good evening, sir/madam 晚上好！先生/夫人。

5、How are you today, sir? 回答：Thank you. And you?先生，今天一切都好吗？很好，谢谢。

你呢？欢迎：1、Welcome to our hotel (restaurant , shop).欢迎到我们宾馆（餐厅、商店）来。

2、We’re glad to see you again.我们很高兴能再见到您。

3、I’m from xx department, my name is xxx.我在XX部门工作，我叫XXX。

询问/征询：1、 May I have your name, please?请问您叫什么名字？ 2、Your initials, please?请问您的名字首写字母？ 3、May I have your first name?请告诉我您的名字。

4、May I take your order now?我现在为您下单好吗？ 5、May I have your room number?请您告诉我您的房间号，好吗？6、May I have your signature, sir?……here please.先生，请您把名字签这儿，好吗？7、May I know who I’m talking with?(打电话时用)请问您是哪位？8、May I recommend our……, sir?先生，我能为您推荐我们……征询语：9、Can(May)I help you? 我能帮您什么吗？ Yes, please. 好的。

目录（Catalogue）第一章日常用语(Everyday-use English)第一节问候语（greeting）第二节打招呼（saying hello）第三节介绍（introduction）第四节感谢（appreciation）第五节致歉（apologizing）第六节引路（showing the way）第七节道别(saying goodbye)第八节打、接电话（making& answering a call）第九节谢绝（refusing in a polite way）第十节英语脏话（dirty words）第十一节委婉用语（euphemism）第二章部门英语（English on specific occasions）第一节预订处（Reservation）第二节总台（The Front Office）第三节水疗（Kurhas Center）第四节客房（Housekeeping）第五节收银（Cashier’s）第三章有用词汇（useful vocabulary）酒店各部(name of each department)职务头衔(posts & titles)酒店建筑(buildings and architectures)娱乐休闲场所(place for recreation and leisure)娱乐休闲保健健身项目(entertainment, leisure, health-care and sports) 客房常见物品(furniture and fittings in guest room)浴室常见物品(fittings in bath room)客人可能遗留的物品(things left by guests)第一章日常用语Everyday-use English第一节问候语Greeting1.日常问候早上好Morning/Good morning.下午好Good afternoon.晚上好Good evening.晚安Good night.做个美梦(Wish you) Have a nice dream.睡个好觉(Wish you) Have a sound sleep.２．节日祝福传统的西方节日Traditional Western Holidays生日快乐Happy birthday! Happy birthday to you!Wish you a happy birthday!新年快乐Happy new year!情人节快乐Happy valentine’s day!复活节Easter(在每年的三月底或四月初，三月出现满月后的第一个星期天)母亲节快乐Happy mother’s day! (五月的第三个星期天)父亲节快乐Happy father’s day! (六月的第四个星期天)(美国)独立日快乐Happy Independence Day! (每年７月4日)万圣节快乐Happy Halloween (宗教节日，每年10月３１日)感恩节快乐Happy Thanks-giving day!(每年１１月的第四个星期四)圣诞快乐Merry Christmas.（每年的１２月２５日）传统的中国节日Traditional Chinese holidays春节Spring Festival 妇女节Women’s Day清明节Tomb-sweeping Day 青年节Youth Day劳动节Labor’s Day 儿童节Children’s Day端午节Dragon-boat Day 中秋节Mid-autumn Day国庆节National Day注意: 问候外国人的时候,一定不要说You are very tired.(“您累了吧”)。

酒店英语词汇大全(三)本文是酒店英语词汇大全的第三部分。

在国际交流、旅行等场合，掌握酒店英语词汇显得尤为重要。

以下是一些在酒店常用的英语词汇。

房间设施•Air conditioner：空调•TV：电视机•Remote control：遥控器•Bed：床•Pillow：枕头•Blanket：毛毯•Sheet：床单•Towel：毛巾•Shampoo：洗发水•Conditioner：护发素•Soap：肥皂•Toothbrush：牙刷•Toothpaste：牙膏•Hair dryer：吹风机•Closet：衣柜•Hanger：衣架餐厅用语•Menu：菜单•Appetizer：开胃菜•Soup：汤•Salad：沙拉•Main course：主菜•Seafood：海鲜•Dessert：甜点•Beverage：饮料•Wine：葡萄酒•Water：水•Ice：冰•Fork：叉子•Knife：刀•Spoon：勺子•Napkin：餐巾其他•Check-in：办理入住手续•Check-out：办理退房手续•Receptionist：接待员•Concierge：礼宾员•Room service：客房服务•Bellhop：行李员•Do not disturb：请勿打扰•Call the front desk：打电话到前台•Wi-Fi：无线网络•Elevator：电梯•Stairs：楼梯•Lobby：大厅•Swimming pool：游泳池•Gym：健身房•Sauna：桑拿房以上是一些在酒店中常用的英语词汇。

掌握这些词汇，可以更加便捷地在酒店中交流和应对各种情况。

二、酒店常用英语词汇酒店房间用词blanket 毛毯bowl 厕盆bureau 衣屉柜couch(sofa)bed 长沙发床crib 婴儿床curtain 窗帘cushion 椅垫door 门doormat 门垫double bed 双人床drapery 帘子dresser 梳妆台floor wax 地板蜡foam-rubber mattress 乳胶垫folding bed 可折合床foot-rest 脚凳furniture polish 家具擦光油hat rack 帽架headboard 床头架liquid soap 液体肥皂mattress 床垫mirror 镜子pillow 枕头pillow case 枕套arm chair 有扶手的椅子bath rug and brush (放在浴室门口的)地毯和洗澡刷子bath-room 浴室bath tub 浴缸bed 床bed pad 床垫子bedstead 床架bedspread 床罩bench 长凳quilt 棉被sanitary receptacle 有盖垃圾箱sheet(s) 被单shower 花洒single bed 单人床sofa 沙发stool 凳子table & chair 桌椅tile floor(bath，wall) 瓷砖地板(浴池、墙壁) upholstery 室内装饰品wardrobe 衣柜wash basin 洗脸盆waste basket 字纸篓window 窗windowsill 窗台大堂用词baggage 行李cashier 出纳员counter 柜台foreign exchange 外币找换front desk 总服务台porter 搬运员receptionist 接待员register card 登记卡safety deposit 保险箱suit case 衣箱table phone 座台电话餐饮相关用词atmosphere 气氛clientele 顾客enjoy 享受excursionist 临时游客food & beverage 食品与饮料full house 客满gourmet 美食家guest 客人holiday marker 假日游客honorable guest 贵宾host 主人passenger 旅客point of purchase 购买点restaurant & tourism 餐饮业与观光事业right price 合理价格satisfaction 满意service 服务tourist 游客tourist industry 旅游业value 价值VIP(very important person) 重要人物visitor 访客餐厅(馆)用词accounting 会计assistant manager 副经理automat 自动贩卖机baker cook 烤面包师banquet hall 宴会厅bar 酒吧captain 餐厅领班cashiers 出纳catering department 餐饮部catering manager 餐饮经理chef 主厨chef cooks 烹调厨师Chinese dining room 中餐厅coffee shop 咖啡厅cocktail lounge 酒廊food and beverage control 成本管理general manager 总经理greetness 餐厅接待heat cook 厨师hotel 旅馆independent restaurant 独立餐厅in season 旺季Japanese cooking 日本料理main dining room 主餐厅off season 淡季pastry cook 冷冻厨师restaurant hotel pool 餐旅联营餐厅roast cook 烤肉师傅room deparment 客房部snack bar 快餐厅specialty restaurant 风味餐厅steward 服务员supervisor 餐务管理员teas hop 茶馆vegetable cook 蔬菜厨师waiter 男侍应生waitress 女侍应生ware washers 洗涤工western dining room 西餐厅中餐厅用词shtray 烟灰缸banquet & reserve 宴会菜单base stock 基本存量bill 账单bloat in oil 熏boil 煮、涮broil 烧，猛火煎buffet 自助柜台Cantonese cuisine 粤菜cash 付现change tray 收银盘check，cheque 支票check out 结账Chinese table service 中餐桌服务chopsticks 筷子closed steam 焖cloth napkin 布餐巾coaster 杯垫coddle 煨compote 高脚垫cook 爆credit card 信用卡cuisine 烹饪decoct 熬，煲dining room safety 餐厅安全frizzle 煎front desk 柜台fry 炸greet guests 迎宾grill 烤hanky 小毛巾。

酒店常用英语单词酒店常用英语单词（一）room rate 房价standard rate 标准价en-suite 套房family suite 家庭套房twin room you 带两张单人床的房间double room 带一张双人床的房间advance deposit 定金reservation 订房间registration 登记酒店常用英语单词（二）rate sheets 房价表tariff 价目表cancellation 取消预定imperial suite 皇室套房presidential suite 总统套房suite deluxe 高级套房junior suite 简单套房mini suite 小型套房honeymoon suite 蜜月套房penthouse suite 楼顶套房unmade room 未清扫房on change 待清扫房酒店常用英语单词（三）valuables 贵重品porter 行李员luggage/baggage 行李registered/checked luggage 托运行李light luggage 轻便行李baggage elevator 行李电梯baggage receipt 行李收据trolley 手推车storage room 行李仓酒店常用英语单词（四）briefcase 公文包suit bag 衣服袋travelling bag 旅行袋shoulder bag 背包trunk 大衣箱suitcase 小提箱name tag 标有姓名的标签regular flight 正常航班non-scheduled flight 非正常航班international flight 国际航班domestic flight 国内航班flight number 航班号airport 机场airline operation 航空业务酒店常用英语单词（五）alternate airfield 备用机场landing field 停机坪international terminal 国际航班候机楼domestic terminal 国内航班候机楼control tower 控制台jetway 登机道air-bridge 旅客桥visitors terrace 迎送平台concourse 中央大厅loading bridge 候机室至飞机的连接通路airline coach service 汽车服务shuttle bus 机场内来往班车。