BEC信函_例文、词汇

bec信函写作范文一、商务英语函电范文Employee Discount - CD/VCD PuchasesThe CD/VCD Employee Discount is a benefit extended to our employees that enables you to purchase company products at 15 percent below retail cost. The discount is designed just for you as a employee. Friends and family members* are not eligible to receive your employee discount or reimburse you for any item you purchased using your employee discount.The discount can be validated by present a discount card at the purchase, which can be picked up at my office, xxxx （这里写你办公室号码） during office hours.XXX （这里写你名字）。

二、英文商务信函范文英文商务信函范文的开头写发信人的姓名（单位名称）、地址和日期，一般写在信纸的右上角。

其次行写县、市、省、州、邮编、国名；然后再写日期。

标点符号一般在每一行的末尾都不用，但在每一行的之间，该用的还要用，例如在写日期的时候。

一封信写完了，突然又想起遗漏的事情，这时要用P.S.表示，再写上遗漏的话即可，要长话短说。

通常在信末签名下面几行的左方，应于注释齐头。

最英文地址的写法与中文完全不同，地址的名称按从小到大的挨次：第一行写门牌号码和街名；其次行写县、市、省、州、邮编、国名；然后再写日期。

假设您是ABC公司的人力资源经理，计划在本月末组织员工下班后的聚餐活动，请您根据以下提示写一份通知函。

ABC公司通知函
亲爱的全体员工：
在这个即将结束的学期，ABC公司获得了许多成功。

我们继续保持稳步增长，迎来了人才的增加和团队的壮大，这些都离不开每一位员工的辛勤付出。

为此，公司决定在本月末特别邀请全体员工参加一场聚餐活动，以表达公司的谢意和鼓励。

活动时间：本月23日（周五）晚上6点
地点：暂定位于黄金地段的宴会厅（具体地址将另行通知）
活动流程：
1.活动开始前，员工可以在指定地点等候，公司将提供交通卡片和必要的午餐。

2.活动开始后，我们将提供欢迎饮料和糕点，加强团队的凝聚力和互动性。

3.晚宴将采用自助餐形式，简单却美味，为员工提供最佳用餐体验。

公司会对食品选用严
格的质量控制，确保安全卫生。

4.晚宴后，还将进行抽奖环节，让员工有机会赢得丰厚的奖品。

请通过回复该邮件，告知我们您是否能够参加本次活动，并填写以下信息以方便我们安排人员和用餐：
1.姓名：
2.部门：
3.是否携带家属参加：
4.食品选择：（A. 素食 B.蛋白质食品 C.其他）
由于场地有限，请尽早回复邮件，确保您有足够的座位和食品选择。

最后，期待与您共享这个特殊时刻，并感谢您对公司的关注和支持。

此致,
ABC公司
人力资源部。

英语考试作文BEC抱怨信函写作Complaints & Claims （抱怨和索赔信函）抱怨、索赔信函的目的是为了获取更好的服务，对已出现的问题求得尽快的、妥善的解决。

它通常是买方由于对收到的货物不满而书写，如：货物未按时到达；货物虽抵达，但与订单所载不同；货物有损毁现象；货物数量短缺或多余；货物质量与样品不符；服务不合理以及收费过高等，这些均是抱怨、索赔的正当理由。

书写抱怨、索赔信函时，不妨开门见山出原先双方同意的条件，然后列举事实以表示有何不满，以及为什么不满，最后提出解决的方法。

内容应明确、清楚、有理，语气要简洁、坚决。

避免使用愤怒和使对方过于难堪的措辞（除非你所抱怨的问题反复发生，且多次投诉而毫无结果）。

Examples1） For Delay in Shipment (由于发货延迟而抱怨) Dear Sirs ,The furniture we ordered from you should have reached us a week ago .Needless to say , the delay in delivery has putus to great inconvenience .It is therefore imperativethat you dispatch them immediately .Otherwise we shall be obliged to cancel the order and obtain the goods elsewhere.Please look into the matter as one of urgency and let us have your reply as early as possible .Yours faithfully,XXX2） For Poor-Packing （由于包装不妥提出索赔）Dear Sirs ,We are writing to inform you that the toys covered by our order No.519arrived in such an unsatisfactory condition that we have to lodge a claim against you .It was found upon examination that 10% of them are broken and some are badly scratched , obviously due to the improper packing . Therefore, we cannot offer it for sale at the normal price and suggest that you make us an allowance of 20% on the invoiced cost .This is the amount by which we propose to reduce our selling price .If you cannot accept , Im afraid we shall have to return them for replacement .Sincerely yours , XXX3） For Incomformity（由于货物不符而抱怨）Dear Sirs ,On March 12, we ordered 1,200 shirts size 42. But unfortunately ,we received completely different articles-children clothes today .We can only presume that a mistake was made and the children clothes were for another order .As I have several customers waiting , please arrange for the replacements at once.Faithfully yours,XXX4）For Unacceptable Substitute （由于无法接受替代物而抱怨）Dear Mr .Cliff,During the past three months I have placed two sizable orders for The Handy Desk Companion by Roy .specifying the hard back binding .But both time you sent me paper-back binding because you were out of stock on the hard-back .Fortunately ,I am still selling a few of the paper backs ,but more and more customers ask for the hard-back ones .(At least two of our competitors have this reference book in hard-back in our cities).Enclosed is my order for 75 copies of The Handy Desk Companion in hard-back . Please do not , under any circumstances ,send me anything else . I have plenty of the paper-back in stock.Very sincerely yours , XXX5)For Over -Shipment （由于到货数量过多而抱怨）Dear Sirs,We thank you for promptnessin delivering the Chinaware we ordered on 20th Dec .The number of cartons delivered by your carrier this morning was 360, whereas our order was for only 320. Unfortunately , our present needs are completely covered and we cannot make use of the extra goods .Please inform us by fax what we are to do with the extra goods .Yours faithfully ,XXX6）For Inferior Quality (由于质量低劣而抱怨)Dear Sirs,With reference to our Order No. 315, we are compelled to express our strong complaints for the inferior quality . Compared to the sample No .169, the arrived self-adhesive correction tape is very transparent and does notsatisfactorily cover the error being corrected .We shall be glad to have your explanation of this inferiority in the quality , and also to know what you purpose to do in this matter .Sincerely yours,XXX7)For Poor Performance on a Service Contract (由于服务质量差而抱怨)Dear Mr .Weidner .Contract No. 17854You will recall that you and I have discussed at least three times during the past six months the low quality of service provided by your hotel .After each conversation, service is improved for a short time , and then reverts back to the old standard that brought abort my original complaints .I will summarize in this letter my previous discussions aboutyour performance .1. Windows :According to the contract ,all windows are to be cleaned once a month .This is not being done .Often from six to eight weeks elapsebetween cleanings .Even when the windows are cleaned ,the job is less than satisfactory .2.Carpets: The carpets should be vacuumed after each workday .Although your service people do show up each day , their efforts can only be described as careless .3.Miscellaneous : I could mention a dozen other cleaning responsibilities that are not being met satisfactorily--furnitures , lavatories and ash trays , for example .I call your attention to paragraph 7c in the contract , Mr .Weidner , in which the provisions for revocation of the contract are described .I do not like to consider such a possibility , but I must have your written assurance that all provisions of the contract will be met .I will be pleased to meet with you once more to discussthe situation. I assure you that this a matter of some urgency to me .Yours faithfully,XXX强烈抱怨要求某人采取行动：We must insist that ...DO... (DO指动词原型)注：请注意这一句型和句型8的区别。

bec商务英语写商业邮件的范文Dear Mr./Ms. [Recipient's Name], I hope this email finds you well. I am writing to follow up on our recent conversation regarding the potential collaboration between our companies.After our discussion, I have carefully reviewed the proposal and have come up with a detailed plan for how we can move forward in a mutually beneficial partnership. I believe that by combining our resources and expertise, we can create significant value for both of our organizations.Firstly, I propose that we schedule a meeting to further discuss the specifics of the partnership. This will provide us with an opportunity to clarify any outstanding questions and ensure that we are aligned in our objectives. Additionally, it will allow us to establish a timeline for the implementation of the partnership.In terms of the scope of the collaboration, I would like to suggest that we focus on [specific area of collaboration, e.g., joint marketing efforts, product development, etc.]. I believe that by concentrating our efforts in this area, we can maximize the impact of our partnership.Furthermore, I have outlined a preliminary roadmap for how we can work together to achieve our goals. This includes key milestones, responsibilities, and KPIs that we can use to measure our progress. I am confident that by following this plan, we can ensure that our partnership is a success.I am eager to hear your feedback on these proposals and to discuss the next steps. Please let me know a time that works for you to meet and continue our conversation.Thank you for considering this opportunity, and I look forward to the possibility of working together.。

BEC信件写作范文（3）商务英语写作范文21DearIt is because we do not want you to experience unnecessary embarrassment，that we are writing this letter to you.As we have reminded you，your account is past due and I am sorry to inform you that if you were to present your charge card at our store today，our sales personnel could not accept the charge without an okay from the credit department. This would necessitate your going to the credit department to discuss the status of your bill before the charge would be approved.You have been too good of a customer in the past to have to go through this procedure，but unless we receive your payment we have no other alternative，due to our company policy.We have enclosed a self-addressed envelope for your convenience and are requesting商务英语写作范文22DearThe postmark of this letter is registered with our office. Unless you contact us at [telephone]，you will run the risk of your local Sheriff serving you with a Summons and Complaint to appear in Court without further notice to you.Filing of suit will initiate a series of events that will cause you considerable inconvenience and expense. In addition to the above mentioned balance，you may be liable for court costs and interest.In the event you should fail to contact us immediately，we will assume that this debt is valid. Should you have any reason to dispute the validity of the debt or any portion thereof，this office will obtain verification of the debt or obtain a copy of the Judgment and mail you a copy of same. This office will also provide you with the name and address of the original creditor if different from the current creditor.PLEASE GOVERN YOURSELF ACCORDINGLY.商务英语写作范文23NOTICE TO QUITTO _________________________，Tenant in possession：Take notice that your month to month tenancy of the herein described premises is hereby terminated at the expiration of 30 days after service of this notice on you，and that you are hereby required to quit and on said date deliver up to me the possession of the premises now held and occupied by you under such tenancy.Said premises are known as：__________[name of building]____________________[ address ]____________________[city，state，zip]__________This is intended as a 30 days' notice to quit，for the purpose of terminating your tenancy aforesaid.Dated：________________________________________Landlord商务英语写作范文24NOTICE AND TENDER BY DEBTORTO：______________________________________[address]___________You are hereby notified that the undersigned elects to redeemthe [collateral] that is currently in your possession pursuant to that certain security agreement，the date of which is ，for which said collateral was pledged to secure performance. Election is hereby made in accordance with the rights afforded under the Uniform Commercial Code Section 9506.Therefore，the undersigned hereby tenders fulfillment of all obligations pursuant to said security agreement and secured by said collateral，in addition tothe amount of $ for your expenses in repossessing，holding，preparing the collateral for disposition through sale，arranging for sale，attorney's fees and legal expenses.Demand is hereby made that you make the said collateral available for retaking by the undersigned.Dated：__________________商务英语写作范文25NOTICE OF DISHONORED CHECKDate：_To：_Your check in the amount of $_，tendered to us on _，20_，has been dishonored by your bank.Unless we receive good funds for said amount within _ days of receipt of this notice，we shall have no alternative but to commence appropriate legal action for its recovery.Very truly，商务英语写作范文26NOTICE OF CLAIM OF DEFECTIVE GOODSDate：_To：_We have purchased a product sold or manufactured by you described as：_One of our customers has advised us of a product defect in the following particulars：Name of customer：_Approximate date of purchase：_Nature of defect：_Injuries claimed：_In the event suit is brought against us arising from Breach of Warranty of Merchantability，we shall in a like manner look to you for full reimbursement.This letter is provided to give you earliest possible notice of a potential claim.Very truly，商务英语写作范文27After Recording，mail to：[Name and address]NOTICE OF CLAIM OF LIENThe undersigned claimant hereby claims a mechanic`s lien undersection_______of the Civil Code of the State of_________ and hereby declares the following：1. That a statement of claimant`s demand，after deducting all just credits and offsets，in the sum of $ .2. That the name of the owner[s]，or reputed owner[s] of the property is [are]：3. A general statement of the kind of work done or materials furnished by claimant，or both is：[insert]4. That the name[s] of the person[s] by whom claimant was employed or to whom claimant furnished the materials is [are]5. A description of the property sought to be charged with the lien is：[enter full legal description here].DATED：_______________________________________ [Signature of Claimant]商务英语写作范文28DearThis is to acknowledge receipt of your correspondence of [date] ，in which you requested an adjustment in the form of a credit to your account for the merchandise damaged in transit.Please be advised that your account has been credited in the amount of $ ，as of [date] We are sorry about the inconvenience this has caused you.Thank you for your cooperation and understanding in this matter商务英语写作范文29NOTICE OF C.O.D. TERMSDate：_To：_ [Customer]We are in receipt of your purchase order as attached.We shall be pleased to accept your order，however，we cannot accept the order on credit terms.Accordingly，we shall ship the goods on C.O.D. terms unless you notify us of cancellation of the order within ten days of receipt of this notice.We appreciate your patronage.Very truly，商务英语写作范文30DearAs of Monday，July 1，1986，Kabuki Sales Corporation of America's Eastern Regional Office will be located in our new offices and warehouse building at 401 Grandiosa Boulevard，Tampa，Florida，33715. The telephone number for this new location is （813）550-5428.Our Manufacturing Division will remain at 2550 Santa Fe Avenue，in St. Petersburg.I have enclosed our most recent brochure on robotic equipment for your review. I hope you find it interesting.。

BEC 考试写作指导：常用商务书信范例 2 Thank you for your letter of 12 April proposing a sole agency for our office machines. We have examined our long and ,I must say ,mutually beneficial collaboration. We would be very pleased to entrust you with the sole agency for Bahrain. From our records, we are pleased to note that you have two service engineers who took training courses at our Milan factory .the sole agency will naturally be contingent on you maintaining qualified after sales staff. We have drawn up a draft agreement that is enclosed.Please examine the detailed terms and conditions and let us know whether they meet with your approval. On a personal note, I must say that I am delighted that we are probably going to strengthen our relationship.I have very pleasant memories of my last visit to Bahrain when you entertained me so delightfully .I look forward to reciprocating on your next visit to Milan . My very best wishes to you and your wife.4 月 12 日建议担任为公室器具之代理来信已经收悉。

英文商务信函范文（English Business Letters）English Business Letters: 0 pointsTags: letters, essays, EnglishAnswer: 1 browse: 212 question time: 2011-03-21 06:24Where can I download the sample essay?A total of 0 comments... Related information: trade correspondence study notes - 3.Doc more information "the best answer the answer she said, does not let's review report, pulling the wrong in my family.Moon Song water[Master] i. starting languageA. establishing trade relations1. we are willing to establish business relationship with your company.2. we hope to establish business contact with you.3. our company deals with the import and export business of electronic products, and hopes to establish business relations with you.Example sentence：1.We are willing to eatablish trade relations with your company.2.Please allow us to express our hope of opening an account with you.3.This Corporation is specialized in handing the import you. and export business in electronic products and wishes to enter into business relations withB. self recommendation1. please let us introduce ourselves, we are...... The leading trading company.2. our company has been engaged in this business for many years and enjoys a high international reputation.3. our products are of first-rate quality, and our clients have always regarded the company as the most reliable company.Example sentence：1.Let us introduce ourselves as a leading trading firm in...2.Our company has been in this line prestige. of business for many years and enjoys high international3.Our products are of very good quality and one. our firm is always regarded by our customers as the most reliableC. promotional products1. we come from...... Knowing your name, I wonder if your company is interested in this series of products.2. our newly developed...... We are pleased to inform you that it has been put on the market.3. we look forward to becoming your company...... Supplier。

BEC 考试写作指导：常用商务书信范例 1 We have obtained your name and address from Aristo Shoes, Milan, and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in extending our,range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to transact a significant volume of business.We look forward to your early reply. Very truly yours从米兰 Aristo 鞋类公司取得贵公司和地址，特此修函，祈能发展关系。

多年来，本公司经营鞋类进口生意，现欲扩展业务范围。

盼能惠赐商品目录和报价表。

如价格公道，本公司必大额订购。

烦请早日赐复。

此致2.回复对方建立商业关系的请求Thank your for your letter of the 16th of this month. We shall be glad to enter into business relations with your company. In compliance with your request, we are sending you, under separate cover,our latest catalogue and price list covering our export range. Payment should be made by irrevocable and confirmed letter of credit. Should you wish to place an order, please telex or fax us.本月 16 日收到有关商务关系的来函，不胜欣喜。

BEC信件写作例文（1）BEC 信件写作范文（1）商务英语写作范文1DearThank you for your kind letter regarding your exceptional treatment by one of our employees.A copy of your letter has been forwarded to the personnel department and will be included in the employee”s file.So seldom is it that a customer takes the time to write a letter of appreciation，that I feel moved to reward your initiative.Please accept the enclosed certificate，which，when presented，will entitle the bearer to a ten percent discount on the merchandise being purchased at that time.This is but a small token of our appreciation of customers such as you，upon whose satisfaction we have been allowed to grow and prosper in this highly competitive marketplace.Again，on behalf of our entire organization，a heart-felt thank you.商务英语写作范文2DearBecause Mr. Jones is out of the office for the next two weeks I am acknowledging receipt of your letter dated May 20，l983.It will be brought to his attention immediately upon his return.If I may be of any assistance during Mr. Jones” absence，please do not hesitate to call商务英语写作范文3DearThe[product name and model number]that you mailed to us for repair was received on[date] We will be returning it to you as soon as the necessary adjustments are made.We are sorry that you experienced a problem with our product and want to thank you for purchasing a [name of product]商务英语写作范文4DearThis is to inform you that we have carefully reviewed your estimate on the parking lot refurbishing.We are planning to contract with you for this work.We are unable to let this contract immediately，as final approval of expenditures of this nature must come from the head office in New York.We expect to receive approval or disapproval within the next 30 days.At such time，we will contact you with instructions accordingly.If we may be of any assistance in the meantime please feel free to contact this office.商务英语写作范文5Dear _：We appreciate your interest in submitting to us an idea or proposal relative to：_Our firm receives many ideas，suggestions and proposals，and has many of its own projects under development. Therefore，it is possible the idea or proposal you plan to submit to us has been considered and/or may already be in the planning stages.Nevertheless，we would be pleased to accept your idea or proposal for review，provided it is accompanied by this acknowledgement letter signed by you.It is understood that：1. Samples or other submissions will be returned to the submittor only if return postage or freight is prepaid.2. The company accepts no resonsibility for casualty or loss to samples in our possession.3. The company can accept no responsibility for holding any information in confidence.4. The company shall pay compensation only in the event it，a）accepts the idea，b）has received the idea only from the submittor，and c）reaches agreement with the submittor as to terms and conditions.If these terms are acceptable to you，please sign where indicated below and return together with your idea or proposal.Very truly，The foregoing terms and conditions are understood and acknowledged._______________________________ Submittor商务英语写作范文6DearWe are sorry to hear that you have been experiencing problems with your new [name of product].While we do ask that our customers contact their dealer in the event of a problem，we recognize that，in your case，it his would be impossible. Therefore，if you will carefully package the unit in its original carton and send it to us，our “doctors” will put it through a thorough examination to determine the source of the problem.If the problem turns out to be a minor adjustment，we shall make the repair and be sure to return the [product] to you within thirty days.If our determination is that the unit is defective，we will send you an immediate replacement.Again，I am sorry that you experienced this difficulty and wish to thank you for your patience and for purchasing our [product].商务英语写作范文7GUARANTEEFOR VALUE RECEIVED，the undersigned hereby guarantee absolutely and unconditionally prompt payment of the within Note and agree to pay all cost of collection，legal expenses and attorneys” fees，incurred or paid by the holder of the within Note in the collection and/or enforcement of said Note and the enforcement of this Guaranty.No renewal or extension of said Note，no release or surrender of any security for said Note or this Guaranty，no release of any person primarily or secondarily liable on said Note （including any maker，endorser or guarantor），no delay in the enforcement of payment of said Note or this Guaranty and no delay or omission in exercising any right or power under said Note on this Guaranty shall affect the liability of any of the undersinged hereunder. The undersigned expressly waives presentment，protest，demand，notice of dishonor or default，notice of acceptance of this Guaranty and notice of any kind with respect to said Note or this Guaranty or the performance of the obligation under said Note or Guaranty.________________________（SEAL）________________________（SEAL）商务英语写作范文8DearI have written to you several times over the past three months requesting an explanation on why you have failed to bring your account with us current.By ignoring these requests，you are damaging the excellent credit record you had previously maintained with our company.In addition，you are incurring additional expense to yourself and to us.Unless I hear from you within ten days，I will have no other choice but to turn your account over for collection. I am sorry that we must take such drastic action but I am afraid you leave us no alternative.You can preserve your credit rating by remitting your check today for the amount stated above.商务英语写作范文9DearAfter careful review of your charge account，it pleases us to inform you that we have increased your credit limit as follows：OLD CREDIT LIMIT：$NEW CREDIT LIMIT：$Furthermore，this change in account status qualifies you for use of our installment account.Should you require additional information about this new account，please see one of our credit representatives the next time you are here for a visit.You are a valued customer，and as such，you will be advised of our special customer sales，which we have from time to time.We appreciate your continued patronage，and look forward to being able to assist you in the near future.商务英语写作范文10DISPUTED BALANCE NOTICEDate：_To：_We are in receipt of your statement dated _，19_，indicating an account balance of $_.We dispute said balance for the reason[s] checked.____ Goods billed for have not been received.____ Prices are in excess of agreed amount.____ Prior payment made in the amount of $_ on _，19_.____ Goods were unordered.____ Goods were defective as per prior notice.____ Goods are available for return as per our right of return and credit.____ Other [Describe] _Please adjust our account.Very truly，感谢您的阅读！。

商务信函写作格式句型（bec）[5篇范例]第一篇：商务信函写作格式句型(bec)商务信函总结常用句型: Referring to previous contact: Thank you for your letter of/dated ….With reference to Further to In reply to Stating the reason for writing: I am writing to enquire about …to confirm that …to apologise for/about…in reply to your …with reference to …Ending a letter If you have any further questions, please contact me on … I look forward to hearing from you soon.in due course.in the near future.注意考试当中的格式问题题目分类：订单类 handling order 2 询问类 enquiry and reply 3 投诉类 complaint and apology 4 告知变化类 notice of changes 5 邀请类 invitations（一）常用短语称为Dear ……/ 敬语Yours……Dear Sir or Madam----------Yours faithfully Dear Mr./Mrs./Miss/Ms Smith---------Yours sincerely Dear John-----------Best wishes(私人关系比较亲密)信的开头：We are writing to enquire about …写信是询问关于…… We are writing in connection with … 写信是关于……We are interested in … and we would like to know … 我们对……感兴趣……我们想知道asking if …感谢（某日）询问是否……的来信 Thank you for your letter of(date)，enquiring about …感谢（某日）询问有关……的来信We have received your letter of(date), enclosing …感谢（某日）的来信以及随信寄来的……concerning …我们已收到（某日）关于……的来信如果写信的开头或者是信中要提到某件事情：with reference to… 关于…… further to … 继……之后with regard to … 关于……I a m writing in connection with … 我写信是为了……A point in your letter gives us great concern that …我们很关心您信中提到的…… Regarding … 关于……告知好消息I am pleased to tell you that ... 我很高兴的告诉你/通知你 (I)am delighted to inform you …… I am happy to advise you …We are pleased to inform you that We have pleasure in informing you that We have the pleasure to apprise you of We have the honour to inform you that(of)坏消息I regret to tell you that … 很遗憾/很抱歉告诉你/通知你…… I am sorry to inform you … I am sorry to advise you that … We regret that … 我们很遗憾……说明能做与不能做的事情We are unable to … 我们不能…… We are able to … 我们能……We have been forced to … 我们不得不…… 说明原因This was owing to … 这是因为……(多半为坏消息)Due to … 这是由于……As a result of … 这是……的结果Because of … 这是因为……请求采取行动，如果紧急的话，可以加上后面的词组Please could you … as soon as possible 请你尽快……We would be grateful if you could …without delay 如果你能尽快……，我们将不胜感激We would appreciate it if you could … immediately… 如你能尽快…… 我们将不胜感激道歉We must apologize for … 我们必须为……表示我们的歉意We apologize for … 我们必须为……道歉We are extremely sorry for … 我们为……感到抱歉询问信息We would like to know about/if … 我们想了解有关……Please could you give us further detail about … 请给我们更多有关……的信息We would be grateful if you could let us know about/if … 如果能告诉我们有关……，我们将不胜感激We would appreciate it if you could inform us about/if … 如果能告诉我们有关……，我们将不胜感激轻度抱怨Unfortunately, 然后直接说不幸的事情发生了，比如，Unfortunately, we have not yet received your payment, we would be grateful if you could make the payment soon.提起注意（用在强烈抱怨中）I should like to draw your attention to(the fact that)… 我想提请你们注意…… I should like to point out that … 我想指出……I should like to remind you that … 我想提醒你们……I hope that it is not necessary to remind you that …我希望没有必要提醒你们……警告Unless…除非……，否则我们将不得不…… If …(not)…, we will be forced to … 如果……不……，我们将不得不…….（二）常用句型普通结尾：I look forward to receive your reply/order/products/etc.期待收到你的答复，定单，产品等 Looking forward to hearing from you.期待你的来信提供消息类邮件的结尾I hope that this information will help you.期待这些消息会对你有所帮助。