外贸英语函电 尹小莹 教案 Unit 9 Complaint and Claim

Teaching Topic: PackingTeaching Content: Business Profile; Situational DialogueData Bank；Drill PracticeInterpretation; Warm-upListening; Speaking; Text Bank:Teaching Aims:1. Ss get to know different types of packing.2. Ss learn to negotiate about the packing.3. Ss can make a conversation according to the dialogues learnt.Teaching Important Point: Ss can make a conversation according to the dialogues learnt.Teaching Difficult Point: Ss learn to negotiate about packing.Teaching Methods: Explaining; Role Playing; Discussing;Teaching Time: 6 classesTeaching Tool: Textbook, Multimedia.Teaching Steps:Teaching Contents: Business ProfileSituational DialogueTeaching Important and Difficult Point: Ss can make a conversation according to each dialogue.Teaching Time: 2 classesTeaching Steps:Step 1: GreetingsStep 2: Leading in.1.Ask the Ss to discuss what kinds of packing they know.2.Ask some representatives to give their answers.3.Discuss their answers in the whole class.Step 3: Key Notes & Business Profile1.Ask the Ss to read the information to know something about packing.2.Ask them to talk about their understanding about this part.Step 4. Situational Dialogue1.Dialogue 11)Ask the Ss to read the dialogue individually and make a mark at theexpressions which they consider important.2)Explain the difficult and important expressions in the dialogue to the Ss.3)Read the dialogue with the Ss following.4)Part the Ss to read the dialogue to see if there are any problems in theirpronunciation; correct if there is.5)Ask the Ss to make a similar conversation, and practice in pairs.6)Ask some pairs to show their conversations.2.Dialogue 2&3Learn the dialogue 2&3 in the same way with dialogue 1.Summary: Through learning, the Ss know how to introduce a company Homework: Practice the dialogue after class.Teaching Contents: Data Bank；Drill PracticeInterpretation; Career SkillsTeaching Important and Difficult Point: Ss can use the comparative sentences and translate the sentences in Interpretation correctly.Teaching Time: 2 ClassesTeaching Steps:Step1. GreetingsStep2. Leading-inReview the expressions learnt last time.Step 3. Data Bank: useful Expression1.Ask the Ss to read the sentences and figure out the Chinese meaning of each.2. Ask the Ss to discuss when and where we should use these expressions.3. Ask the Ss to memorize the expressions and recite.Step4. Drill Practice.1.Explain the sentence patterns together with the examples to the Ss andmore about this kind of sentences.2.Ask them to write more sentences with the same sentence patterns.3.Check their answers.Step5. Interpretation1.Ask the Ss to do the task individually and then check with their partners.2.Ask some Ss to write their sentences on the blackboard.3.Check with the whole class.Step6. Career Skills: Getting Things Done on Time1.Ask the Ss to read this part and learn the strategies.2.Understand them.3.Give examples if they can.Summary: Through learning, the students can use specific sentence patterns and phrases to express themselves.Homework: Memorize the expressions.Teaching Contents: Listening; SpeakingText Bank: How to Get Things DoneTeaching Important and Difficult Point: Ss can communicate with each other about the quantity.Teaching Time: 2 ClassesTeaching Steps:Step1. GreetingsStep2. Listening1.Ask the Ss to read the questions by themselves.2.Listen to the CD for three times and finish the task.3.Listen again and check answers.Step3. Speaking1.Make the Ss in pairs.2.Ask each pair to make a conversation with the given tips.3.Ask some pairs to show.Step4. Text Bank: How to Get Things Done1.Ask the students to read this part in groups and figure out the key points.2. Ask some groups to give their understandings.3. Emphasize them to make the Ss to learn in heart.Summary: Through learning, the students can make inquiries and give offers. Homework: Memorize the useful expressions learnt in this unit.。

《外贸英语函电》单元教学设计任课教师： $$$$单元教学设计基本框架第一部分：组织教学（时间：10分钟）因为本单元是该门课程的第一次课，因此本单元两节课中，第一节课我们安排是课程的概述。

通过同学都比较关心的国际贸易现状导出我们的课程教学。

第二部分：学习新内容【步骤一】说明课程教学目的（时间：15分钟）首先向学生呈现一份从网上截获的商机，要求大家仔细阅读后翻译，问学生在处理这样的信函时什么方面存在问题。

引导学生了解《外贸英语函电》课程教学的学习目的。

【步骤二】说明课程教学内容（时间：15分钟）引导学生一起回顾上学期国际贸易实务当中学到的知识，回答问题：一宗出口业务一般可以分成哪几个主要的阶段。

第一阶段：寻找贸易伙伴，建立销售渠道第二阶段：对外进行洽谈第三阶段：合同的履行结合书本的目录介绍本课程授课的内容。

【步骤三】学习新知识1、新知识导入（时间：20分钟）向学生呈现两份不同格式的英语信函，请同学结合书上的内容回答问题，从而导出我们接下来要介绍的内容：信函的格式。

2、新知识的介绍（时间：25分钟）分别介绍书信常见的几种格式和每种格式的特点。

通过范文，分别介绍一封商务信函的结构。

【步骤四】总结（时间：5分钟）我们回顾前面所学的重要知识点：信函的格式、信函的组成部分等。

单元教学设计基本框架第一部分：组织教学和复习上次课主要内容（时间：10分钟）回顾了上堂课的内容，在我们上堂课讲的例文中设计几个典型的错误让学生找出并修改，从而复习上堂课讲到的信函的构成等内容。

第二部分：学习新内容2、写信的原则【步骤一】提出问题（时间：20分钟）向学生展示两份信函：信函1：Dear John,Very many thanks to you, my dear friend, of the splendid present that you have sent me, and I feel deeply moved by this token of your affection. It is a great consolation for me, in my confinement to hospital by illness.I am glad to tell you, I am making rapid progress toward health every day.Looking forward to joining you at school as soon as possible.Yours affectionately,信函2：Dear Mr. Hunter,We hope that everything at your end is fine. We haven’t heard from you for a long time since the war broke out. We hope we could renew the business cooperation as quickly as possible.We confirm with thanks receipt of your first enquiry and look forward to your first order.Best regards,Yours faithfully,Henry让学生通过比较，发现外贸英语信函与一般信函不同点。

外贸英语函电——第五版（尹小莹）课后答案详解（翻译、课上例句、单词）Unit 2(1)我公司是该地区电子产品的主要进口商之一，我们借此机会与贵方接洽，希望与贵方建立贸易关系。

We are one of the leading importers dealing in electronic products in the area, and take this opportunity to approach you in the hope of establishing business relations.(2) 我公司经营机械设备的进出口业务已多年，我们的产品在许多国家享有盛誉。

We have been engaged in handling importing and exporting of machinery and equipment for many years, and our products have enjoyed great popularity in many countries.(2)承我国驻北京大使馆商务参赞处介绍，得知你公司的姓名、地址。

We owe your nam e and address to the Commercial Counselor’s office of our Embassy in Beijing.(4) 我们了解到你们是日用化学品制造商。

我们有一客户想要购买贵国化妆品，如能立即航寄目前所能供之货的目录及价格表，我们将不胜感激。

We are given to understand that you are a manufacturer of daily chemicals. One of our clients intends to buy cosmetics from your country. We will appreciate it highly if you can airmail the catalogue and the price list of your products available at present.(5) 有关我们的资信情况，请向中国银行上海分行查询。

外贸英语函电——第五版（尹小莹）课后答案详解（翻译、课上例句、单词）Unit 2(1)我公司是该地区电子产品的主要进口商之一，我们借此机会与贵方接洽，希望与贵方建立贸易关系。

We are one of the leading importers dealing in electronic products in the area, and take this opportunity to approach you in the hope of establishing business relations.(2) 我公司经营机械设备的进出口业务已多年，我们的产品在许多国家享有盛誉。

We have been engaged in handling importing and exporting of machinery and equipment for many years, and our products have enjoyed great popularity in many countries.(2)承我国驻北京大使馆商务参赞处介绍，得知你公司的姓名、地址。

We owe your nam e and address to the Commercial Counselor’s office of our Embassy in Beijing.(4) 我们了解到你们是日用化学品制造商。

我们有一客户想要购买贵国化妆品，如能立即航寄目前所能供之货的目录及价格表，我们将不胜感激。

We are given to understand that you are a manufacturer of daily chemicals. One of our clients intends to buy cosmetics from your country. We will appreciate it highly if you can airmail the catalogue and the price list of your products available at present.(5) 有关我们的资信情况，请向中国银行上海分行查询。

?商务英语函电?教案安徽财经大学教案专用页内容UNITONE 课2〔标题〕BUSINESSLETTER-WRITING时教学Inthisunit,wewillintroducetothestudentstheimportanceofbus iness目letter-writing,andthedifferentelementsofbusinessletters,suchasthe的essentials,theletter-head,thedate,theinsidenameandaddress,salutation,与complimentarycloseandtheenvelop.Aftertheunitthestudentsshouldbevery 要familiarwiththedifferentelements.求重点难1．7C’s;点2．Differentelementsinthebusines sletter;及3．Detailedrequirementsofeachele ment.其处理教学案例教学、小组讨论方法1】黎孝先主编：国际贸易实务，对外经济贸易大学出版社，2001年参出版。

考【2】尹小莹编著：外贸英语函电，西安交通大学出版社，1994年出版。

文【3】[美]Hinkelman著：国际支付，经济科学出版社，1999年出版。

献【4】HertaA.Murphy,HerbertW.HildebrandtandJaneP.Thoms(1997):thth【5】Wells(1985):CommunicationsinBusiness,4den,KentPublishingCompany.课外作 1.Whatarethe7Cs?业 2.Whatarethedifferentelements?Whatarethedetailedrequirementsof及eachelement?要求后记安徽财经大学教案专用页内容课UNITTWOESTABLISHINGBUSINESSRELATIONS 课2〔标题〕时教 学Theestablishmentofbusinessrelationsisoneoftheimportantundertakingsinthefieldofforeigntrade.The目aimofthisunitistoletstudentsunderstandhowtoestablishnewbusinessrelationsandkeepoldrelations.的与要求重点难 1. Techniquesinourenquiry;点 2. Pointsmustbeobservedintherepliestotheenquiry及 3. Positivity,neutralityandconditionality;其 4. PositiveSandwichPrinciple.处理教学 案例教学、小组讨论方法1】黎孝先主编：国际贸易实务，对外经济贸易大学出版社，2001参年出版。