酒店前台英语口语_概述

酒店饭店英语口语大全前台服务Part 1 Counter Services 前台服务Unit 1 预订房间Room Reservation经典句型：What kind of room would you like?您要预订什么类型的房间？How long do you plan to stay? / How many nights?您打算住多久？/ 您住几个晚上？I’m sorry we are fully booked for 22nd.很抱歉，22号那一天的客房都已经订出去了。

A single room is $ 70 per night, with 15% service charge.单人间每晚70美金，另加15%的服务费。

模仿对话：A: Good morning. Can I help you?B: I’d like to book a room in your hotel.A: What kind of room would you like?B: I’d like to book a single room for August 18th.A: Please hold on. I’ll check our reservations. (After a while) I’m afraid we have no single room vacant on that day. What about a double room instead.B: That’s fine. Thanks you.---------------------------------------------------------精品文档---------------------------------------------------------------------实战应用：Clerk: Good morning. May I help you?Jack: Yes. I'd like to reserve a room for three days, please.Clerk: For which date?Jack: For September 15th to 18th.Clerk: Which kind of room would you like, a double or a single?Jack: A single, please.Clerk: May I have your name and phone number?Jack: Jack Brown, and the number is 3626833.Clerk: What time do you expect to arrive, Mr. Brown?Jack: Oh, about 6:30 p.m., I suppose.Clerk: Well, I’d like to confirm your reservation. A single room for Mr. Brown at 480 yuan per night for three nights from September 15th to September 18th.Jack: Right.Clerk: Thank you, Mr. Brown.---------------------------------------------------------精品文档---------------------------------------------------------------------。

-----------Hotel EnglishMarch2012Part 1 Greetings问候1. Welcome to Shanxi World Trade Hotel . I’m..., what should I call you, please?欢迎光临山西国贸大饭店。

我是...，请问我该怎么称呼你呢？2. Good morning/afternoon/evening, Sir/Madam. What can I do for you?先生/女士，你好！请问我能为您做点什么？3. My name is ..., is there anything else I can do for you, just let me know.我叫...，如果需要我为您做些什么，请告诉我。

4.If you have any problems, please feel free to contact us .如果你有任何需要，请随时联系我们。

---------------------------------------------------------精品文档-----------5.Have you make a reservation ?\Have you booked the room?\Are you the vip?请问有预订吗？\请问你是会员吗？6.What kind of room would you like ?请问您需要什么类型的房间。

7.Sorry ,I don’t quite understand .对不起，我不是很明白。

8.I’m afraid we’ve fully booked for that time .抱歉，我们那个时段已给订满了。

9.It’s the hot /peak/busy season ,you know ?这是酒店业的旺季。

10.Excuse me ,How do spell it ,please ?打扰一下，您能拼写一下您的名字吗？11.We can only keep your table /room till …我们能保留您的房间直到...12.Let me show you to your room ,this way please .让我带您到房间，这边请。

酒店前厅英语口语对话对话趣味教学要创设有趣的语言学习环境,开展愉悦教学,如运用体态语、唱英文歌、角色扮演等等。

小编精心收集了酒店前厅英语口语对话，供大家欣赏学习!酒店前厅英语口语对话1R:Good afternoon.Welcome to the Yunshan Hotel.May i help you,sir?下午好。

欢迎来到云山饭店。

先生需要我帮忙吗?G:Yes.I'd like to check in,please.是的，我想登记入住。

R:Certainly,sir.May i have your name,please?好的，先生请告诉我你的姓名?G:Yes,it's Charlie White.查理怀特R:Do you have a reservation with us,sir?先生，有向我们预订吗?G:Yes,for tonight.是的，今晚R:Just a moment,please.I'll check our reservation record...Thank you for waiting,sir.Your reservation is for a single room for three nights.Could you fill in the registration form,please?请等一下。

我查一下我们的预定记录。

让您久等了。

先生，你预定的是一个单人间，住3晚。

请您填写登记表，好吗?G:Sure.好的R:May i confirm your departure date?我想确认你的离开日期G:Yes,i should be leaving on the 8th.恩，我应该在8号离开R:How would you like to make payment?请问你想怎么付款?G:By Visa Card.Visa 卡R:May i take a print of the card,please?Thank you,sir.Your room is 888 on the 8th Floor.Just a moment please.A bellman will show you to your room.I hope you will enjoy your stay here.我能刷卡了吗?谢谢。

酒店前台常用英语口语Wele to the XX Hotel.欢迎光临XX酒店。

May I help you with your bags/luggage, sir? 我来帮您提包吧，先生?How many pieces of luggage do you have?您有多少件行李?I’ll show you to the Front Desk/ Lobby.我来带您去前台/大堂。

This way, please.这边请。

There are too many people here, could you wait in line for registration, please?人挺多的，您请排队等候登记，行吗?Please enjoy your stay/Have a nice stay with us.祝您愉快。

Can I help you?有什么可以帮到你吗?How may I assist you?有什么可以帮到你吗?What kind of room would you like, sir?先生，您要什么样的房间?Please wait a moment. I have to check if there is a room available.请稍等，我查一下有没有空房。

Enjoy your stay with us.希望您在我们这里入住愉快。

May I know your name and your room number, please?我可以知道您的名字和房间号码吗?Excuse me, sir, could you spell your name?请问您的名字如何拼写?Here’s your room key.这是你的房间钥匙。

I’m sorry to keep you waiting, sir.先生，对不起，让您久等了。

What can I do for you?我能为您做点什么吗?Please wait your turn.请排队等候。

前台接待日常英语口语前台接待日常英语口语Ｐart 1 Ｇreｅtings问候1．Weｌｃome tｏXXＸＸHotel.I’m.．., whaｔshould I calｌyou, pleａse?欢迎光临XXX酒店。

我是..．，请问我该怎么称呼你呢？2．Goodｍornｉnｇ/afｔernoｏn／eｖeｎｉｎg, Ｓir/Mada ｍ．Wｈａｔcａn I dｏｆor you?先生/女士，你好!请问我能为您做点什么？3. Mynameｉs.．．，is ｔheｒe anytｈing eｌｓe Iｃａn do for yｏu,jusｔｌeｔme ｋnｏw.我叫...，如果需要我为您做些什么,请告诉我。

4.Ｉf ｙｏuhave aｎy probｌeｍs, please feel free to coｎtact ｕs ．如果你有任何需要，请随时联系我们。

5．Haveyou maｋe a resｅrvation ?＼Have yoｕbookｅｄthｅｒoom?\Arｅyou ｔhe vip?请问有预订吗？\请问你是会员吗？６.Wｈatkind of room wｏuｌd ｙou liｋe ?请问您需要什么类型的房间。

7.Sorry,I don’ｔquｉｔe undｅrｓtanｄ．对不起，我不是很明白。

8.Ｉ’mafraid we’ve fully booked fｏｒｔhat tｉme .抱歉,我们那个时段已给订满了。

9.It’sthe ｈot ／pｅaｋ/busy seａｓoｎ，yoｕknoｗ? 这是酒店业的旺季。

10.Eｘcusｅme ,Hｏwｄo spell it，pｌease ?打扰一下,您能拼写一下您的名字吗?11.Wｅｃａｎonlｙkｅep ｙour taｂle /ｒoｏm tilｌ…我们能保留您的房间直到..．12.Let meshｏw ｙou to your room ,this way ｐleａｓｅ.让我带您到房间，这边请。

一．概述在酒店里所使用的英语会话，基本上是属于商业英语，与日常生活会话中所使用的英语略有不同，较注重礼节。

正式英语通常会让人误解为极艰深的英语，其实，只要套用一定格式的句子和单词，就可以了。

例如：非正式英语正式英语What’s your name? May I have your name?您贵姓？请问您贵姓大名？Do you want some tea? Could you like some tea?您要喝茶吗？请问您想喝茶吗？Over here, please. Could you come this way please?这边请。

请您往这边走好吗？* 不要说OK, Sure, Yeah等等，而要说Certainly, Sir.* Hey, uh-huh, Hang on 等等，也不适合在酒店中使用。

* 别说“I don’t know.”回答“不知道”是非常不礼貌的说法。

可以说“just a moment, please. I’ll check that for you.” （请稍候，我来帮您确认），然后请有能力处理的人前来协助。

* 对男性客人，尊称为Sir; 面对女性客人时尊称为Ms.在招呼客人时，最好说“Excuse me, Sir(Ms)”, 不要直接称呼Mr.或Ms. 至于称呼小孩，可以直接使用Excuse me，但是不可以直接称呼boy或girl.* 正视对方的眼睛，以显示出你的信心和诚意。

但必须注意，注视对方的眼睛，并不是无理地盯着对方看。

* 在面对语言不通的外籍人士时，一定要多加利用手势和肢体语言。

但是使用手势时要特别小心，因为对于不同国家、民族而言，手势的意义也大不相同。

二.基本待客英语（一）在正式的英语表现里，疑问基本句型可分为下列四种：1. May I ~2. Could you ~3. Would you ~4.Shall I ~?只要理解这四种基本的句型，就可以处理大部分业务上的状况。

酒店前台常用的英语口语有哪些？在面试酒店英语口语又有哪些常用的对话的，怎么最快的掌握酒店英语口语，这个可能是在酒店行业比较关心的问题吧。

作为酒店每天都会遇到形形色色的客人和状况，为了提高酒店的服务质量获得客人的认可和满意就需要从各方面提高酒店工作人员的素质和能力。

其中就需要酒店工作人员掌握一定的酒店英语口语，让国外的客人满意。

下面我就把我整理的酒店英语情景对话分享一下，帮助酒店工作人员提高英语能力。

酒店英语情景对话：A Hello,this is QuaCheng hotel,is there anything I can help you,sir?你好，这里是泉城大酒店，请问您需要什么服务B Yes, I'd like to book a room.我需要预订一间房A Sure,we have different type of rooms,which would you like to choose?我们酒店有不同类型的房间，您需要哪种房间呢？B I'm not very certain,could you give me a brief introduction,please?我不是很确定，你能不能给我做一下简单的介绍？A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.好的，我们酒店提供标准单人间和标准双人间，除此之外还有对贵宾的特殊套房B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnel in your hotel to open the window and clean the room before I arrive there.Is that ok?谢谢，我想预定一间单人标准间，最好是介于4楼到7楼之间的。

★频道为友整理的《酒店前厅常⽤英语⼝语》，供⼤家参考学习。

第⼀部分前厅 Part one FRONT OFFICE Unit one Making a Reservation/Advance Reservation 第⼀章预订 Key Sentences例句 1. Good morning/evening. Reservation. May I help you? 早上好/晚上好，这⾥是...酒店客房预订部，请问需要什么帮忙吗？ 2. What can I do for you? 我能为您帮什么忙吗？ 3. Hold on line, please. Could you please hold on? 请稍等（电话中）请稍等，好吗？ 4. Could you wait a minute, please? 请稍等，好吗？ 5. Are you with a company? 您是公司预订吗？ 6. May I know you departure date? 请问您的离店⽇期是哪天？ 7. How long will you stay with us? 请问您住⼏天？ 8. How many people are there in your party? 您们⼀共⼏个⼈？ 9. That will be four nights. 四个晚上。

10. May I know the arrival date, please? 请问哪天⼊住？ 11. Is it just for tonight? 请问只住今天⼀晚吗？ 12. When do you check in? 请问您什么时候⼊住？ 13. Would you like a single room or a double room? 请问你想订单⼈间还是双⼈间？ 14. What kind of room would you like/prefer? 请问您喜欢什么样的房间？ 15. Would you please tell me your full name, please? 请问您的全名是？ 16. And your address, please? 请问您的地址？ 17. May I know you telephone number, Mr Smith? 史密斯先⽣，请问您的电话号码是？ May I know your company name and how would you like to settle your payment?请问您的公司全称及付款⽅式？ How would you like to guarantee your reservation?请问您的担保⽅式是？ May I take your credit card number or Guarantee letter for the guarantee?请提供您的信⽤卡号码或担保信给我做为担保。

酒店前台英语口语一．概述在酒店里所使用的英语会话，基本上是属于商业英语，与日常生活会话中所使用的英语略有不同，较注重礼节。

正式英语通常会让人误解为极艰深的英语，其实，只要套用一定格式的句子和单词，就可以了。

例如：非正式英语正式英语What’s your name? May I have your name?您贵姓？请问您贵姓大名？Do you want some tea? Could you like some tea?您要喝茶吗？请问您想喝茶吗？Over here, please. Could you come this way please?这边请。

请您往这边走好吗？* 不要说OK, Sure, Yeah等等，而要说Certainly, Sir.* Hey, uh-huh, Hang on 等等，也不适合在酒店中使用。

* 别说“I don’t know.”回答“不知道”是非常不礼貌的说法。

可以说“just a moment, please. I’ll check that for you.” （请稍候，我来帮您确认），然后请有能力处理的人前来协助。

* 对男性客人，尊称为Sir; 面对女性客人时尊称为Ms.在招呼客人时，最好说“Excuse me, Sir(Ms)”, 不要直接称呼Mr.或Ms. 至于称呼小孩，可以直接使用Excuse me，但是不可以直接称呼boy或girl.* 正视对方的眼睛，以显示出你的信心和诚意。

但必须注意，注视对方的眼睛，并不是无理地盯着对方看。

* 在面对语言不通的外籍人士时，一定要多加利用手势和肢体语言。

但是使用手势时要特别小心，因为对于不同国家、民族而言，手势的意义也大不相同。

二.基本待客英语（一）在正式的英语表现里，疑问基本句型可分为下列四种：1. May I ~2. Could you ~3. Would you ~4.Shall I ~?只要理解这四种基本的句型，就可以处理大部分业务上的状况。

酒店前台英语口语一．概述在酒店里所使用的英语会话，基本上是属于商业英语，与日常生活会话中所使用的英语略有不同，较注重礼节。

正式英语通常会让人误解为极艰深的英语，其实，只要套用一定格式的句子和单词，就可以了。

例如：非正式英语正式英语What’s your name? May I have your name?您贵姓？请问您贵姓大名？Do you want some tea? Could you like some tea?您要喝茶吗？请问您想喝茶吗？Over here, please. Could you come this way please?这边请。

请您往这边走好吗？* 不要说OK, Sure, Yeah等等，而要说Certainly, Sir.* Hey, uh-huh, Hang on 等等，也不适合在酒店中使用。

* 别说“I don’t know.”回答“不知道”是非常不礼貌的说法。

可以说“just a moment, please. I’ll check that for you.”（请稍候，我来帮您确认），然后请有能力处理的人前来协助。

* 对男性客人，尊称为Sir; 面对女性客人时尊称为Ms.在招呼客人时，最好说“Excuse me, Sir(Ms)”, 不要直接称呼Mr.或Ms. 至于称呼小孩，可以直接使用Excuse me，但是不可以直接称呼boy或girl.* 正视对方的眼睛，以显示出你的信心和诚意。

但必须注意，注视对方的眼睛，并不是无理地盯着对方看。

* 在面对语言不通的外籍人士时，一定要多加利用手势和肢体语言。

但是使用手势时要特别小心，因为对于不同国家、民族而言，手势的意义也大不相同。

二.基本待客英语（一）在正式的英语表现里，疑问基本句型可分为下列四种：1. May I ~2. Could you ~3. Would you ~4.Shall I ~?只要理解这四种基本的句型，就可以处理大部分业务上的状况。

酒店前台面试英语口语自我介绍范文英文回答：Hi, my name is [Your Name]. I am very excited to be here for the front desk interview. I have a strong passion for providing excellent customer service and I believe my previous experience in hospitality has prepared me well for this role. In my previous position at a boutique hotel, I was responsible for checking guests in and out, handling reservations, and addressing any guest inquiries or concerns. I always strive to go above and beyond to ensure that every guest has a memorable experience. I am also fluent in English and Mandarin, which allows me to effectively communicate with a diverse range of guests.中文回答：你好，我叫[你的名字]。

我很高兴能够参加前台面试。

我对提供优质的客户服务有着强烈的热情，我相信我在酒店行业的经验已经为我在这个岗位上做好了准备。

在我之前的工作中，我负责办理客人的入住和退房手续，处理预订事宜，并解答客人的问题和疑虑。

我总是努力超越期望，确保每一位客人都有一个难忘的体验。

我也精通英语和普通话，这使我能够有效地与各种客人进行沟通。

酒店前台接待英语口语实用用语On February 12, 2022, investing in oneself is the best way.酒店前台接待英语用语一、预订服务Good morning. This is Room reservation. May I help you早上好,预订处,我能为您做什么What kind of room would you like to reserve您想订哪种类型的房间A single room or a double room要单人间还是双人房间For which dates do you want to book the rooms您想订哪几天的房间呢What time will you be arriving您将在何时到达May I know your name您能告诉我您的名字吗How long will you be staying您将要住多久I’d like to confirm your reservation.我要确认一下您的预订;I’ll check the room availability.我查查客房预订情况;You should pay a deposit of US$1000 beforehand .您应预期付1000美元的定金;There is a 10 per cent discount .10%的折扣;二、接待服务What kind of room would you be prefer您要什么样的房间Have you got a booking您预订了吗A single room or a double room要单人间还是双人房间A double room costs 368 Yuan per night .双人房的房价是每晚368元;Breakfast is also included.早餐也包括在内;May I see your passport我能看一下您的护照吗Could you fill in this form, please请您填一下这张登记表好吗This is your room card and room key这是您的房卡和房间钥匙;Could you sign your name, please请您签一下名,好吗If you leave after 6:00 p.m , you’ll have to pay the full account.晚上六点以后退房,按全天收费计算.You’ll have to register individually, please.请你们分开登记;How would you like to pay , sir , in cash or by credit card先生,请问您是用现金付款还是用信用卡付账I feel terribly sorry . this is the busiest season and all kinds of rooms are fully booked.非常抱歉,这个季节人多,各种房间都订满了;Do you know which unit is responsible for the reception您知道您是由哪个单位负责接待的吗Could you keep your room key until you check out请您在住宿期间自己保管钥匙,直到结帐离开;三、收银服务Here is your bill . It’s 2000 Yuan in all.这是您的账单;总共2000元;How would you like to pay , sir , in cash or by credit card先生,请问您是用现金付款还是用信用卡付账Please check it and sign here.请核对一下,在这里签个字;I will write out a receipt for you .我给您开一张收据;May I check the details for you , please我能为您核对账单上的详细内容吗Do you have any charges for this morning您今天是否挂帐用酒店的服务We’ll have to charge you $10 extra.我们要向您额外收10美元;Did you make any phone calls from room, sir先生,您从房间打过电话吗Excuse me , sir , but I don’t think that will be enough.先生,对不起,我认为钱数不够;I am sorry ,sir ,there has been an error in your bill .Please wait a minute while I correct it .对不起,先生,您的帐单算错了;请稍候,我马上把它改过来;Is your baggage down yet, sir Could you check out after your baggage have been brought down, please先生,您的行李拿下来了吗能请您在行李拿下来后再结帐吗Sorry , your credit card has been stopped paying . According to the regulations of bank, it must be cancelled.对不起,您的信用卡已经止付;根据银行规定要取消;四、兑换外币The rates of exchange are on the board there .今天的兑换牌价在那里的牌子上;How much would you like to change您要换多少It’s 8.10 Yuan RMB for one US dollar1美元兑换8.10元人民币;情景对话一、 Check in1.C : Good afternoon , sir . Welcome to our hotel . May I help youG: Yes. I booked a room one week ago .C: May I have your name please , sirG: John Smith.C: Just a moment , sir . While I look through out list. Yes , We do have a reservation for you , Mr. Smith. A city view single room with bath . You’ve paid 2000 Yuan RMB as a deposit . Is that correctG: That’s it .C: Would you please fill in this registration card , sirG: Sure . Here you are. I think I’ve filled in everything correctly .C: Let me see …Name , address, nationality, forwarding address , passport number , signature and date of departure . Oh , here , sir . You forget to fill in the date of departure. May I fill it in for youYou are leaving on…G: October 24.C: May I see your passport , please Thank you ,sir. Now everything is in order . And here is your key . Mr. Smith . Your room number is 1107. It’s on the 11th floor and your room rate is 500 RMB per night . Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it. Please make sure that you have it with you all the time. You need to show it when you sign for your meals and drinks in the restaurants and the bars.G: Yes, I’ll keep it with care , thank you .C: I hope you enjoy yours stay with us.2. C: Good afternoon, madam. Can I help youG: Good afternoon, I want a single room, please .C: Have you made a reservationG: No, I haven’t.C: How long do you want to stayG: Three days.C: I’ll see what we have, madam. Oh, yes. I can offer you a room on the eight floor.G: Fine.C: May I see your passportG: Of course. Here you are.C: Thank you. Madam. Could you fill in this form, pleaseG: Yes. Here it is.C: Thank you, Here is your key. It’s Room 808 on the eight floor.G: Thank you very much. Good night.二、 Check out1. C: Good morning. Can I help youG: Yes. I would like to check out. Could I have my bill. PleaseC: Certainly, sir, May I know your name and your room number, pleaseG: Dennis black, Room 1108.C: All right. Here is your bill, Mr. Black. The total is 1800 Yuan.G: The figure seems right.C: How would you like to pay, Mr. Black , in cash or by credit cardG: In cash. Here is the money.C: Thank you, Mr. Black . Just a moment, please , I’ll write out a receipt for you .2．C: Good morning. Can I help youG: Yes, I’d like to check out now .C: Can I have your name and room number, pleaseG: John smith, room 1208 .C: May I have your room key, pleaseG: Sure. Here you are.C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check itG: I’m sorry . What’s the 20 Yuan forC: That’s for the drinks you ordered from your room .G: I see .C: How would you like to make payment , Mr. SmithG: I’d like to pay in cash .C: That’ll be 2180 Yuan .G: Here you are .C: Here’s your change and receipt ,Mr. Smith , I’ll send a bellman up to get your luggage.G: Thank you .C: You are welcome , Good-bye .三、 Reservation1. C: Good morning . This is room reservation . May I help youG: Yes , I’d like to book a room , please .C: Fine , For which dateG: For Oct. 1st .C: For how many nightsG: Two nights.C: A single room or a double roomG: A double room .C: Could you give me your name , pleaseG: Mr. John Cook .C: May I have your telephone number , pleaseG:C: What time do you expect to arrive , sirG: At about 6.p.m .C: Fine , Mr. Jone Cook , a double room for Oct .1st and 2nd .G: That is right . Good-bye .C: Good-bye and we are looking forward to seeing you .2. C: Good morning . Room reservation . Can I help youG: I’d like to make a reservation .C: When forG: For Sept .9th .C: For how longG: About a week .C: Could you hold the line , please I’ll check….Thank you for waiting , sir . I’m afraid our hotel is fully booked on those days .G: That’s all right .C: We’re very sorry , sir . We hope you understand。

酒店前台口语英语自我介绍口语Good day, ladies and gentlemen,。

It's an absolute pleasure to introduce myself as the Front Desk Manager of our esteemed hotel. My name is [Your Name], and I am thrilled to be part of this vibrant and professional team.I have been working in the hotel industry for over [Number] years, and during this time, I have honed my skills in providing exceptional customer service, managing front desk operations, and ensuring a smooth and enjoyable experience for our guests. My journey in this industry has been diverse and enriching, and I am excited to share my expertise and passion with you.At our hotel, we pride ourselves on providing impeccable service and creating memorable experiences for our guests. As the Front Desk Manager, it is my responsibility to ensure that this mission is achievedevery day. I believe that the key to successful customer service lies in understanding the needs and expectations of our guests and exceeding them with every interaction.To accomplish this, I lead a team of dedicated and professional front desk staff who are committed to providing the highest level of service. We strive to create a warm and welcoming environment where guests feel comfortable and at ease from the moment they arrive. Whether it's assisting with room reservations, providing information about the hotel and its amenities, or addressing any concerns or requests, we aim to make every guest's stay a pleasant and enjoyable one.Apart from managing the front desk operations, I also oversee the training and development of our team. I believe that continuous learning and improvement are crucial for maintaining the highest standards of service. Therefore, I regularly conduct training sessions to enhance the skills and knowledge of our staff, ensuring that they are well-equipped to handle various situations and meet the needs of our guests.In addition to my role as the Front Desk Manager, I am also involved in various other aspects of hotel management.I work closely with other departments to ensure seamless coordination and a consistent level of service throughout the hotel. This involves collaborating with the housekeeping team to ensure that rooms are cleaned and maintained to the highest standards, liaising with the concierge team to arrange special requests and activities for our guests, and working with the sales and marketing team to promote our hotel and attract new customers.I am passionate about the hotel industry, and I am committed to providing exceptional service and creating memorable experiences for our guests. I believe that my experience, skills, and passion make me an ideal candidate for the role of Front Desk Manager, and I am excited to contribute to the continued success of our hotel.Thank you for giving me the opportunity to introduce myself. I look forward to welcoming you to our hotel and providing you with the best possible service.Yours sincerely,。

酒店前台英语口语company 陪伴，同伴single room 单人房double room 双人房intend 想要，打算team group 团队，群体available 可用的，可到达的bath 浴室shower 淋浴suite （一套）房间presidential 总统的，总统职务的deluxe 豪华的fully 完全地，彻底地address 地址guarantee 保证，担保，包，管occupancy 占有，占用peak 最高的，高峰的arrival 到来，到达departure 启程，离开，出发offer 提出，提供discount 折扣vacancy 空，空房间major 较大范围的，主要的solid 全部地be full up 全满provide with 提供international 国际的，世界的bellboy 行李员，旅客服务员mini-bar 小冰柜sort 种类，类别look forward to 期待，希望rate 价格，费用tax extra 另加税金guest 旅客，宿客receive 接待，接见，欢迎doorbell门铃trash can垃圾桶socket插座cat’s eye猫眼sheet床单clothesline晾衣绳safety chain防盗链quilt被子receiver接收器switch开关guilt cover被套laundry form洗衣单mirror镜子pillow枕头baggage rack行李架closet衣柜pillowcase枕套plug插头clothes hanger衣架laundry bag洗衣袋flat iron熨斗blanket毛毯note便签mattress床垫shampoo洗发液slippers拖鞋bedside table床头柜foam bath沐浴液air conditioner空调exhaust fan换气扇bathroom浴室cotton swab棉签desk lamp台灯weigh bridge地秤drawer抽屉washbowl洗脸盆hotel services guide饭店服务指南water tap水龙头handicraft工艺品remote controller遥控器serving tray托盘button按钮sewing kit针线包tooth brush牙刷power电源envelop信封toothpaste牙膏mineral water矿泉水letter paper信纸shower cap浴帽instant noodles碗面hair dryer吹风机soap香皂curtain窗帘yellow page黄页comb梳子windows窗户magazine杂志soap dish皂托tea table茶几network cable网线glass cup玻璃杯ashtray烟缸mouse pad鼠标垫razor剃须刀match火柴wall lamp壁灯stool马桶carpet地毯toilet paper手纸light bulb电灯泡chair椅子towel毛巾refrigerator冰箱bath towel浴巾beer啤酒bathtub浴缸coke cola可口可乐bath mat防滑垫seven-up七喜flower vase花瓶air condition空调（AC）balcony|terrace阳台shower淋浴safe-box保险箱parlor|living room 客厅bathtub浴缸dustbin垃圾箱flowerpot花瓶vase花盆border花坛carpet地毯cleaner|dust collector吸尘器gas mask 防毒面具perfume香水accommodation住宿bedspread床单quilt cover被套pillow枕头blanket|carpet毛毯comb梳子towel毛巾washcloth浴巾face cloth面巾toilet table梳妆台toilet glass梳妆镜necklace项链earring耳环ring戒指jewelry首饰casket首饰盒nail clipper指甲钳nail file指甲锉henna指甲花fingertip指尖quilt被子pillow case枕套curtain窗帘coat hanger衣架electric iron 熨斗scissors剪刀staple订书钉stapler订书机standard room标准间laundry洗衣房dry clean干洗wet wash湿洗coat外套shirt衬衫sweater毛衣sport shirt运动衫overcoat大衣raincoat雨衣trousers裤子tie领带shoes鞋子barbers理发店haircut 理发marcel烫发1barber理发师hairstyle发型socks袜子bang流海Chinese restaurant中餐厅Ｗest Restaurant西餐厅reception前台housekeeping客服order dishes点餐order for goods订单hall前厅aisle|halfway走廊stairs楼梯lift电梯management 经营、管理market price 市价cashier's desk 兑换处check-out time 退房时间accounting desk 帐务处coin 硬币voucher 证件price list 价目表check cheque 支票sign (动)签字interest 利息reservation预订reception desk 接待处pay (动)付款form 表格…per thousand 千分之… tip 小费reservation desk 预订处spare (形)多余的postpone (动)延期luggage office 行李房traveler’s cheque 旅行支票cancel (动)取消fill (动)填写administration 管理、经营registration desk 入宿登记处note 纸币lobby 前厅luggage rack 行李架identification card 身份证visit card 名片rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱luggage label 行李标签procedure 手续、程序bank draft 汇票overbooking 超额订房…per cent 百分之… reasonable (形)合理的cash (动)兑换keep (动)保留、保存information desk 问询处procedure fee 手续费accept (动)接受fill in the form 填表mosquito| skeeter 蚊子cockroach 蟑螂purse提包tidy整理整洁indentification card身份证alarm 警报，报警fly苍蝇scan扫描block阻塞限制remove挪走belt腰带rubber橡胶socket插座battery电池breakfast早餐blanket毛毯channel频道input输入explain解释in detail详细impression印象east东west西south南north北calulator计算器cockroach蟑螂right away 马上signal信号troublesome麻烦assistant助理belt腰带ugly丑陋electric电wages工资salary slippers拖鞋heart deasers心脏病■ 电讯服务operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话receiver 听筒can't put somebody through 接不通ordinary telegram 普通电话city phone 城市电话telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线The line is busy(engaged) 占线send a telegram(cable) 发电报long distance 长途电话telephone directory 电话簿call somebody up 打电话给某人can't hear somebody 听不见can't get through 打不通inland telegram 国内电报ordinary mail 平信The connection is bad. 听不清switchboard 交换台central exchange 电话总局express telegram 加快电报special dispatch 专电registered fee 挂号邮资postcard 明信片floor楼层software软件分开打■ 客房设备、用品escalator 自动楼梯bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几first floor (英)二楼，(美)一楼night table 床头柜folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉烟灰缸second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压2floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress床垫thermos 热水瓶transformer 变压器3。

酒店前厅接待常用的英语口语及会话1．I'd like to book a double room for Tuesday next week．下周二我想订一个双人房间。

2．What's the price difference？两种房间的价格有什么不同？3．A double room with a front view is 140 dollars per night，one with a rear view is 115 dollars per night．一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。

4．I think I'll take the one with a front view then．我想我还是要阳面的吧。

5．How long will you be staying？您打算住多久？6．We'll be leaving Sunday morning．我们将在星期天上午离开。

7．And we look forward to seeing you next Tuesday．我们盼望下周二见到您。

8．I'd like to book a single room with bath from the after-noon of October 4 to the morning of October 10．我想订一个带洗澡间的单人房间，10月4日下午到10月10日上午用。

9．We do have a single room available for those dates．我们确实有一个单间，在这段时间可以用。

10．What is the rate，please？请问房费多少？11．The current rate is＄50 per night．现行房费是50美元一天。

12．What services come with that？这个价格包括哪些服务项目呢？13．That sounds not bad at all．I'll take it．听起来还不错。

酒店前台面试英语口语自我介绍范文英文回答：Good morning/afternoon, my name is [Your name] and I am here to interview for the Front Desk Receptionist position.I have been working in the hospitality industry for over five years, and I have a strong track record of providing excellent customer service.In my previous role at [Previous hotel name], I was responsible for a wide range of tasks, including greeting guests, checking them in and out, answering phones, and resolving guest inquiries. I also have experience in upselling hotel services and amenities, and I am proficient in using hotel software and systems.I am a highly motivated and results-oriented individual with a passion for the hospitality industry. I am confident that I can use my skills and experience to make a valuable contribution to your team.Thank you for your time and consideration. I look forward to hearing from you soon.中文回答：早上/下午好，我叫 [您的姓名]，我来面试前台接待员的职位。

酒店前台接待日常英语口语酒店前台接待日常英语口语有哪些你知道吗?你对酒店前台接待日常英语口语了解吗?下面是yjbys 小编为大家带来的酒店前台接待日常英语口语的知识，欢迎阅读。

Part 1 Greetings 问候1.Welcome to XXXX Hotel. Im..., what should I call you, please?欢迎光临XXX 酒店。

我是...，请问我该怎么称呼你呢?2. Goodmorning/afternoon/evening, Sir/Madam. What can I do for you?先生/女士，你好!请问我能为您做点什么?3. Myname is ..., is there anything else I can do for you, just let me know.我叫...，如果需要我为您做些什么，请告诉我。

4.If youhave any problems, please feel free to contact us .如果你有任何需要，请随时联系我们。

5.Haveyou make a reservation ?\Have you booked the room?\Are you the vip?请问有预订吗?\请问你是会员吗?6.Whatkind of room would you like ?请问您需要什么类型的房间。

7.Sorry,I dont quite understand .对不起，我不是很明白。

8.Imafraid weve fully booked for that time .抱歉，我们那个时段已给订满了。

9.Itsthe hot /peak/busy season ,you know ?。