华为产品经理项目经理的KPI说明书
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第1页, 共27页
产品经理/项目经理的KPI
目 录
第2页, 共27页 1 财务 ........................................................................................................................................... 5
1.1 销售收入 ......................................................................................................................... 5
1.2 毛利率 ............................................................................................................................ 5
1.3 税前利润率 ..................................................................................................................... 6
1.4 累计赢利时间 ................................................................................................................. 8
1.5 研发费用预算执行偏差率 ............................................................................................... 8
1.6 目标成本完成率 ............................................................................................................ 10
2 客户 ......................................................................................................................................... 10
2.1 客户反馈产品缺陷 ........................................................................................................ 10
2.1.1 重点局产品故障率 ............................................................................................. 11
2.1.2 网上遗留问题缺陷密度 ...................................................................................... 11
2.1.3 质量重大事故次数 ............................................................................................. 12
2.2 网上问题及时解决率 .................................................................................................... 13
2.3 网上逾期问题解决率 .................................................................................................... 14
2.4 单板返还率 ................................................................................................................... 15
3 内部业务 ................................................................................................................................. 16
3.1 决策评审点准备度 ........................................................................................................ 16
3.2 阶段关键交付件缺陷密度 ............................................................................................. 17
3.3 内部问题累计解决率 .................................................................................................... 18
3.4 流程符合度 ................................................................................................................... 19
3.5 项目周期、阶段周期及进度偏差 .................................................................................. 19
3.6 项目进度偏差率 ............................................................................................................ 20
3.6.1 项目进度偏差率(PDCP到GA) ................................................ 错误!未定义书签。
3.6.2 项目进度偏差率(CHARTER到PDCP)............................................................... 21
3.7 共用基础模块 ............................................................................................................... 22
3.8 规格更改率 ................................................................................................................... 23
3.9 生产率 .......................................................................................................................... 24
3.9.1 产品生产率 .............................................................................................................. 24
3.9.2 产品软件开发生产率................................................................................................ 25
3.9.3 产品硬件开发生产率................................................................................................ 26
3.9.4 产品逻辑开发生产率.............................................................................................. 26
3.10 单板综合DPMO ............................................................................................................ 27
4 革新和学习 .............................................................................................................................. 27
4.6 变革进展指标(TPM) ................................................................................................ 27
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第4页, 共27页 常用词汇/缩略语英汉对照表
常用英文词汇/缩略语 对应中文
1. BMC:Basic Manufacture Cost 制造成本
2. Pre-tax Income (PTI) 税前利润率
3. Number of Problem Reports (NPR) 网上遗留问题缺陷密度
4. Problem Report Fix Response Time (FRT) 网上问题及时解决率
5. Overdue Problem Report Fix Responsiveness (OFR) 网上逾期问题解决率
6. Transformation Progress Metrics (TPM) 变革进展指标
7. Functional Excellence (FE) 功能部门业务能力提升项目
8. Metrics Coordinator (MC) 指标协调员
9. Kilo-Number of Connections (KNOC) 千连接数