Etiquette on Business Negotiations
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商务谈判礼仪与礼节、英语范文In the realm of business negotiations, etiquette and protocol play pivotal roles. They set the tone for the interaction, define the parameters of engagement, and often determine the outcome of the negotiation. Understanding and adhering to proper business negotiation etiquette is, therefore, imperative for successful outcomes.**Introduction:**When engaging in business negotiations, understanding the nuances of negotiation etiquette and protocol is crucial. Whether it’s a face-to-face meeting or a virtual interaction, observing the appropriate etiquette can significantly impact the outcome. In this article, we will delve into the significance of business negotiation etiquette and explore the dos and don'ts to ensure successful negotiations.**Understanding the Importance of Business Negotiation Etiquette:**Negotiation etiquette is not merely about following rules; it's about creating an environment conducive to productive dialogue and mutual respect. It helps in building rapport, fostering trust, and ultimately reaching a mutually beneficial agreement. Here’s why it's essential:**1. Establishing Credibility and Trust:**Adhering to proper negotiation etiquette demonstrates professionalism and respect for the other party. It establishes credibility and fosters trust, laying the foundation for a constructive dialogue.**2. Creating a Positive Atmosphere:**Etiquette sets the tone for the negotiation. By maintaining a courteous and respectful demeanor, negotiators can create a positive atmosphere that encourages open communication and collaboration.**3. Resolving Conflicts Amicably:**Inevitably, conflicts may arise during negotiations. Proper etiquette ensures that these conflicts are addressed diplomatically and resolved amicably, minimizing the risk of damaging the relationship.**Dos and Don'ts of Business Negotiation Etiquette:**Now, let's explore some essential dos and don'ts of business negotiation etiquette:**Dos:****1. Preparation:**Thorough preparation is the cornerstone of successful negotiations. Research the other party, their interests, and objectives beforehand to demonstrate your commitment and understanding.**2. Active Listening:**Listen attentively to the other party's concerns and viewpoints. Acknowledge their perspectives to show respect and build rapport.**3. Maintain Professionalism:**Remain professional and composed throughout the negotiation process. Avoid personal attacks or aggressive behavior, even if faced with challenges.**4. Clarify and Confirm:**Seek clarification when needed and confirm agreements in writing to avoid misunderstandings later on.**5. Respect Cultural Differences:**Be mindful of cultural differences and adjust your approach accordingly to ensure mutual understanding and respect.**Don’ts:****1. Interrupting:**Avoid interrupting the other party while they are speaking. Allow them to express their thoughts fully before responding.**2. Making Assumptions:**Refrain from making assumptions or jumping to conclusions. Base your responses on facts and avoid speculation.**3. Displaying Impatience:**Patience is key during negotiations. Avoid displaying impatience or frustration, even if the process takes longer than expected.**4. Being Inflexible:**Be open to compromise and flexible in your approach. Rigidity can hinder progress and damage relationships.**5. Neglecting Follow-Up:**After reaching an agreement, follow up promptly with any necessary documentation or actions to maintain momentum and trust.**Conclusion:**In conclusion, adhering to proper business negotiation etiquette is essential for achieving successful outcomes. By demonstrating professionalism, respect, and flexibility, negotiators can build trust, foster positive relationships, and reach mutually beneficial agreements. Whether it's mastering the art of active listening or navigatingcultural differences, observing proper etiquette can make all the difference in the negotiation process.。
商务英语必背单词、词组商务英语中的词汇和词组对于与国际商务相关的人士来说非常重要。
以下是一些必背的商务英语单词和词组,可以帮助你在商务场景中更流利地表达自己。
1. Business negotiations - 商务谈判- Negotiation skills - 谈判技巧- Bargaining power - 谈判实力- Win-win situation - 双赢局面- Mutual agreement - 相互协议2. Business meetings - 商务会议- Agenda - 议程- Minutes - 会议纪要- Presentation - 演示- Action items - 行动事项- Email correspondence - 邮件往来- Telephone conversation - 电话交流- Formal letter - 正式函件- Business etiquette - 商务礼仪4. Business travel - 商务旅行- Flight reservation - 航班预订- Car rental - 租车- Travel expenses - 差旅费用5. Business finance - 商务财务- Budgeting - 预算- Financial statement - 财务报表- Profit margin - 利润率- Return on investment - 投资回报率6. Business strategy - 商业策略- Market analysis - 市场分析- Market segmentation - 市场细分- Strategic planning - 战略规划以上仅是商务英语中的一些常用词汇和词组,希望对你提高商务英语能力有所帮助。
英语商务谈判礼仪与英语国家概况教学总结汇编英语商务谈判礼仪TheEtiquetteInBusinessNegotiationsZhangwanqunAbstract:Businessnegotiat ionsmeansthatthetwopartieshelptobringaboutatrade,,thereisnonecessaryfactor stogetsuccessbyabservingnegotiationetiquette,butiftheyagainstit,therewillm anyneedlessproblemsforthemtosolve,eventhreatentoreachtheagreement.Keywords :businessnegotiation;etiquette;agreement.1Theconnectionbetweentheetiquette andthebusinessnegotiation:Nowdays,thebusnessnegotiaionisnotonlyasinence,butalsoanart.Asagoodnegotion ator,itrequiresnotonlyhisorhermasteryofprofessionalkowledge,masteryofsocio logy,psychologylingnistics,butalsotheknowledgeofetiquette,,betweenalltrade sandprofessions,andtheenterpris,themerchantalwaysfightforeveryinchofprofit fortheirowneconomicinterests.Ofcourse,allthiskindofbusinessarenotrealbattl efiled.Thepetitionisnotarealswordsandspears,isnotalife-and-,thenalltheirwordsmustbepolite.Allinall,whatevertheeffortofthenegotiationi ssatisfiedornotfinally,itisalsoimportantforthetwopartiestopayattentiontoth eetiquette.Itissaidthatthemainbodyofthebusinessnegotiationistheperson,andp eople’scontactsaresuretoaccordwithaspecifiedstandardofetiquette.Ifweviola tethestandardofetiquette,therewillbekindsofbluntbehaviors,whichwillnotonly influencetheemotionexchangofthetwoparties,butalsoinfluencep eople’sapraise onyouracplishment,identityandability,eveninfluencetheresultofthenegotiatio n.Peoplejudgeyouatfirstbywhattheysee,soparticularattentionshouldbepaidtoyo urpersonalappearance.Inaword,theetiquetteplaysanimporantroleinbusinessnego tiations.2Themianeffectsabouttheetiquetteinthebusinessnegotiations:Inthebu sinessnegotiation,therearefiveimporantsidesaboutetiquetteforthenegotiators tocareabout:Atfirst,themonetiquetteinassociation;Onthesecond,theetiquetteofmeetings;Next,theetiquetteofconversation;Then,theetiquetteofprivatemunication;Finally ,,thefirstthingisyouneedtobepunctualandkeepanappointment.Nowdays,inmostwes terncountreies,,youareresquestedtobehereontime,thetimeforyourarrivalisneit hertooearlynortoolate.Whenyouaregoingtotakeavisit,itisnescessaryforyoutoin formthehostorhostessinadvance.Pleasekeepthatinyourmind:Don'tpayavistif thehostorhostessdoesn’,peopleareinadherencetotheprincipleofLadiesfirstint hesocialplaceAndintheirdailylife.Asoneoftheetiquette,thenegotiatorsinboths idesaresupposedtopayattentiontoit,atleastontheformaloccasions.Then,thehabi tsandcustomsofthenegotiationareimportantforyoutokeepinmind.Inourownhistori calandculturalbackgound,differentcountriesandnationshaveformeditsowncustom s.What’smore,itmustberespectedinbusinessnegotiations,whichcanpromotethe bu sinesscooperationbetweenthetwoparties.Next,Don'ttalkbusinessoncatering whenyouhaveopportunitiestohavemealtogetherwiththeothernegotiators.Thisisma inlybecause:Themorepeople,themoretalk.Ontheotherhand,ifyoualwaystalkaboutbusinessinthecatering,theotherpartywillthinkthatyouare usingthecateringasabait.Asaresuit,theywillthinkrefuseyouinthenegotiation.I nbusinessnegotiations,asaexcellentnegotiator,youhavetobedignified,benatura landgraceful,bewithafriendlyamiablenatureofexpression.What'smore,youne edtostandwell,sitwell.Don',,introductionviathethirdparty.Duetosomelimi tationforthefirstform,itismorepopularwiththenegotiators.Then,whenyouaremak ingaintroductionormeetingsomeoneforthefirsttime,shakinghandsasoneofthemost simplelanguages,whichiswidelyusedallovertheworld.Normally,thenegotiatorsha keshandsactivelywiththeotherparty,,ifyouareshortlyshakinghandswiththeother s,thenheorshewillthinkthatyoudon'thaveanysincerity.Onthecontrary,ifyou shakehandswiththeothersfortoolong,whichalsowillmakehimorherfeelembarrassed .Ingeneral,you'rerequestedtohold3-6secondswhileyouareshakinghands.Thesameastime,,theladiesshoudtakeofftheright-handglovesbeforetheyareshakinghands.However,themenhavetotakeglovesofbothha nds.Thelastbutnottheleast,thegreeting.Formosttime,thenegotiatorsinbothpart iesormoreside,,underthissituation,thetwopartiescangreetbyhandingtheirright handormakeanoddinginordertoshowtheirrespect.Forthestrangersorunformiliarne gotiators,,therearetwoimportantspecialpointsforthetwoparties.Ontheonehand, thenegotiator'sbehavior.Itreferstotheirsitting,standingandwalkinginthe processofnegotiation.Inthebusinessnegotiations,thebehaviorrequirementistob ehavemoderately.Ontheotherhand,thenegotiator'sspeechisanotherimportant factorsthatcaninfluencetheresultofthenegotiation.Don''tBeCurious.I tisimpolitetobecuriousabouttheprivateaffairsofothers,suchasage,salary,reli gionandmarriage.Inconclusion,thenegotiators'expressionneedtobenatual,a ndheorshehavetoexpressclearlyduringtheconversation.Thenthe篇二:商务谈判礼仪。
商务英语毕业论文选题英语系学生(商务英语专业)毕业论文选题参考1.On Cultural Turn in Translation of Business English论商务英语翻译中的文化转向2.Politeness and Its Manifestation in Business Correspondence礼貌及其在商务信函的体现3. A Pragmatic Study of English Euphemisms英语委婉语的语用研究4. A Comparative Study and Translation of English and Chinese Euphemisms from Pragmatic Perspective英汉委婉语的语用对比与翻译5. A Study of Politeness Strategies in English Business Letter商务英语信函中的礼貌策略研究6. A Pragmatic Study on the Vague Language in Business Correspondence商务信函中模糊语言的研究7. A Contrast Study of Courtesy Language in English and Chinese英汉礼貌用语对比研究8. A Study of the Cross-cultural Factors in Business Negotiation商务谈判中的跨文化因素研究9.On Translation of English and Chinese Trademarks From the Approach of Functional Equivalence从功能对等的角度论英汉商标翻译10. A Tentative Study on the Principles and Mechanism of Brand Name Translation试论商标名称的翻译原则与机制11.A Study of Cultural Factors in the Sino-American Business Negotiation中美商务谈判中的文化因素研究12.The Grand Strategy of Politeness in International Business Negotiation礼貌大同策略在国际商务谈判语言中的体现13.A Contrast Study on Compliment and Compliment Response in Chinese-American Business Negotiation中美商务谈判中恭维语及恭维应答对比研究14.A Pragmatic Analysis of Business Language幽默语言的语用研究15.EC----CE Comparison of Ambiguity from a Pragmatic Perspective从语用角度看英汉歧义现象16.An Intercultural Perspective on Business English Teaching and Learning in China中国商务英语教学中的文化透视17.A Study of the Variety of Move Structures in English Business Letters—A Genre Analysis英语商务信函语步结构的多样性研究18.Face Considerations in China and the Us and its Implications for Cross-Cultural Business中美面子观差异及其对跨文化商务谈判的影响19.Differences of Chinese and English Idioms in the Perspective of Cultural Difference从文化视角看英汉习语的差异20.The Analysis of Fuzziness in Advertising English广告英语的模糊性探析21.Metaphor in English Euphemism隐喻在英语委婉语中的应用22.Politeness Representation in English Business Correspondence商务英语信函中礼貌的表现23.Politeness Principles and Strategies in Business English商务英语的礼貌原则与策略24.Differences of Interpersonal Relationship between Eastern and Western People东西方人际关系要素差异探析parative Study of Language in Advertising between English &Chinese中西方广告语言比较26.Cultural Differences in Advertising between English &Chinese中西方广告中的文化差异27. Morphology in Advertising English广告英语的词汇特点28.Syntax in Advertising English广告英语的句法特点29.Rhetorical Devices in Advertising English广告英语的修辞方法30.Figure of Speech in Advertising of English & Chinese比喻在中西广告中的运用parative Study of Thinking Way between Chinese & English中西方思维方式比较32.On the Influence of Network Vocabulary on Chinese Language英语网络词汇对汉语的影响33.Application of Communicative Approach to the Teaching of Oral Business English 交际教学法与商务英语口语教学34.The Application of Case Study in Business English Teaching案例教学法在商务英语教学中的应用35.The Application of Situated Teaching Theory in Business English Teaching情境教学理论在商务英语教学中的运用36.On Fostering Communicative Competence in Business English Teaching试论商务英语教学中语言交际能力的培养37.The Application of Task-based Teaching in Business English Teaching任务教学法在商务英语教学中的应用ing Communicative Approach in Teaching Vocabulary in Business English Class 用交际教学思想指导商务英语教学中词汇教学39.Cultivation of Cross-cultural Communication in Business English Teaching商务英语教学中跨文化交际能力的培养work and Business English Teaching计算机网络与商务英语教学41.On Color Terms in Business English浅谈商务英语中的颜色词42.A Study on Formation of Neologisms in Business English商务英语新词构词研究43.Analysis of Business English Words' Characteristics商务英语词汇特点浅析44.The Lexical Features of E-commerce English and Its Translation电子商务英语的词汇特征及翻译45.On the Planning and Design of Business English商务英语课程设置的探讨46.On the Characteristics and Translating Skills of Business English商务英语的特点及翻译技巧47.The Use of Business English Correspondence in Business商务英语函电在对外贸易中的作用48.The Use of English in Business with Non-native English Speakers与非英语国家商务谈判中英语的运用49.On the Teaching of Spoken English in Business English商务英语专业口语课程教学探讨50.On the Business English Writing after China’s Entry into WTO入世商务英语写作的研究51.On the Writing Mistakes in Business English商务英语写作中的错误探讨52.On the Characteristics and Feature of International Commercial Contracts浅谈涉外合同英语特色53.On the Characteristics and Translating Skills of English Advertising广告英语的特征和翻译54.On the Teaching of English for Tourism旅游英语教学探讨55.Linguistic Analysis of Metaphor in Business Reading经贸英语阅读中隐喻现象的语言学分析56.Acronym in International Trade English and Its Translation国际贸易英语中的缩略语及其翻译57.Linguistic Tactics in Business Negotiation商务英语谈判中的语言策略58.Semantic Analysis of Business English Writing商务英语写作的语义学分析59.Analysis on the Feature of Business English vocabulary and Its Translation Tactics 商务英语词汇的特征分析及翻译策略60.Analysis of the Color Word in Business English商务英语中的颜色词分析61.Linguistic Feature of Business Advertisements and Its Translation商务广告的语言特点及其翻译62.Non-verbal Communication in Business Negotiation商务谈判中的非语言交际63.Linguistic Feature of Business English Correspondence and Its Application in International Trade外贸英语函电的语言特点及其在国际贸易中的应用64.Social Factors in the Evolution of Business English Words and Expressions商务英语语词演化的社会因素65.A Tentative Study of Cultural Similarities and Differences from the Public Service Advertisement in English and Chinese中英公益广告语言中的中西文化异同初探66.Translation of Business Words of Chinese Characteristic具有中国特色商业词汇的英译67.Stylistic Characteristics of English for Business Letters商务信函英语的文体特征68.Stylistic Characteristics of English for Business Contracts商务合同英语的文体特征69.Politeness Principles and Writing of Business Letters礼貌原则与商务信函写作70.A Study on Translation of Some Restrictive Words in International Business Contracts国际商务合同中一些限定词语的翻译研究71.Term Using of English Advertisement英语广告中的术语应用72.The Analysis on the Differences of Interpersonal Relationship between Eastern and Western People东西方人际关系要素差异探析73.The Comparison of Euphemism in Wording of Sino-Western Letters中西书信用语的委婉语比较74.The Role and Function of Communication Language in Business Negotiation沟通语言在商务谈判中的作用与功能75.The Characteristics and Translation Techniques of Business English商务英语的特点及翻译技巧76.The Role of Body-Language in Business English试论肢体语言在商务谈判中的作用77.The Status of documentary secretary in International Trade单证员在国际贸易中的地位78.The Translating Skills of English Business Correspondence商务英语函电翻译技巧79.Risk Prevention for Export Settlement浅谈出口结汇风险的防范80.The Reform of Tax Rebate System and Its Influence中国退税制度的改革及其影响81.Translation and Strategy of Trademarks商标名称的翻译与策略82.Business English and Business Communication商务英语与商务交际83.Status of Documentary Work in International settlement制单工作在国际结算中的地位84.Study of Tariff Barriers and Non-Tariff Barriers关税壁垒与非关税壁垒探讨85.Negotiation of Material Rewards浅谈实质利益谈判法86.New Problems of International E-Commerce Development国际电子商务发展面临的新问题87.Relationship Between the Business English Writing Mistakes and Business English Writing Teaching商务英语写作中的错误与商务英语写作教学之间的关系88.How to Prevent Credit Fraud如何防范信用证诈骗89.Etiquette in business negotiations礼仪在商务谈判中的作用90.Status and Prospects of Chinese Trade中国贸易的现状和前景91.The policy adjustment of the new trade protectionism and Chinese Trade’s Development新贸易保护主义的政策调整与我国贸易发展92.UCP600 - New Rules of L/CUCP600-信用证领域的新规则探讨93.Analysis of Tone in Business English Writing商务写作中的语气分析94.The Inspection Certificate in International Trade浅谈商检证书在国际贸易中的作用95.Cultural Factors in Business Activities试论文化因素对商务活动的作用96.How to Translate Well Daily Business Documents如何翻译好日常商务文书97.Announcements in Business Interview浅论商务面试中的注意事项98.Methods of Learning Business Oral English浅谈商务英语口语的学习方法99.The Application of Oral English in the Business Field英语口语在商务领域中的应用100.The Influence of Cultural Differences on the International Business negotiations 文化差异对国际商务谈判的影响。
商务礼仪英语作文篇一:商务礼仪英文Business negotiations etiquetteAbstractBusiness etiquette is a manifestation of mutual respect of conduct in business activities. Core business etiquette is an act of criteria, used to constrain all aspects of our daily business activities. The central role of business etiquette is to reflect the mutual respect between people. As business leaders identity negotiators, in business negotiations should follow the etiquette of negotiations three elements that focus on instrumentation demeanor, attention to language arts, to comply with etiquette disciplines. In the event a successful business negotiation, negotiation etiquette is not necessarily comply with the success of the negotiations decision criteria. If you violate negotiations etiquette, but it will cause a lot of unnecessary trouble, even be a threat to reach an agreementKey words:Business etiquette Business negotiationsBusiness negotiation, which means refers to negotiate in social life, the parties to meet their needs and safeguard their own interests, the two sides properly carried out to solve a problem.Business negotiations, is the negotiation of a transaction for the realization of active buyers and sellers of goods or services on a variety of trading conditionsThe role of business etiquette in business negotiations1.Regulate behavior in business dealings, people interaction, interaction, mutual cooperation. If you do not follow certain norms, the two sides on the basis of lack of collaboration. Among the many commercial specifications. Etiquette can make people understand what should be proud of what not to do, what to do and what not to do, and help determine the self-image, respect for others, to win the friendship.2. Etiquette is an information transfer information, this information may be expressed by respected, friendly, sincere and so emotional, so that people feel warm. In business activities. Proper etiquette can get each other's goodwill, trust. Thus helps to develop their career.3. Promote feelings in business activities, along with in-depth exchanges. Thetwo sides will probably have some emotional experience. It is expressed as the emotional state of two kinds: one empathy, another emotional rejection. Etiquette is easy to make mutual attraction, promote feelings, leading to the establishment anddevelopment of good relationships. Conversely, if not speak etiquette, vulgar, then it is easy to generate feelings of exclusion, resulting in interpersonal tensions. To each other creating a bad impression.4. Establish the image of a man etiquette, it will establish a good personal image in front of everyone; members of an organization etiquette, it will establish a good image for your organization, won the public's admiration. In addition to a modern market competition beyond competitive products. Even more apparent in the image of the competition. One has a good reputation and image of the company or business, it is easy to gain the trust and support of all sectors of society, can be in an invincible position in the fierce competition. So, business people always pay attention to etiquette, both good qualities embodied individuals and organizations, but also the need to establish and consolidate a good image.Business negotiations etiquette(1)Business etiquette before preparing negotiations1. Pay attention to the choice of the negotiations. The two sides agreed to negotiate the time to go through the party alone can not decide, otherwise it is rude. To select the most favorable time for one's own negotiations. Avoid mind at a low ebb when, after continuous hard work, the market is not conducive to their nextnegotiations.2. Pay attention to the choice of the place of negotiations. Negotiating the best place to fight in their own familiar environment. If we failed to do, or at least should be selected in the two sides are not familiar with neutral venues. To carry out several rounds of negotiations, venue should turn swaps, to ensure fairness.3. Preparation of negotiators. First, negotiators choice. Select negotiators to meet in the business etiquette of the principle of reciprocity, that is, one's own negotiators to negotiate with each other to represent the identity and position of a peer; secondly, apparel choice negotiators. Men's best to wear a suit or tunic, skirt or suit ladies should wear formal clothing, etc., to each other in order to mature, full of sincerity impression.4. Negotiations reception preparations. Negotiators from the shuttle, to place and time to negotiate arrangements, hotel reservations, dining and entertainment, the entire process must be carefully prepared, deliberately, always reflect the negotiation opponent's respect and courtesy, to show a good image of the company, lay the foundation for the success of the negotiations.5.Ready to negotiate data. First, before the negotiations on the subject of negotiations, content, agenda fully prepared to draw up plans, objectives and the subject of negotiations. Secondly, adetailed collection and negotiations related materials, such as party strength, political and legal system and market themes, etc. Also, negotiators gather basic information, such as work experience, hobbies, social customs and other aspects of content.(2)Etiquette In business negotiation1.Negotiations seating etiquette. Business negotiations by the number of groups involved in the negotiations can be divided into bilateral negotiations and multilateral negotiations. Bilateral negotiations on multi-use rectangular table, usually host and guests sit opposite, each side. Negotiating table generally transverse to the door, guests sit door, back door and sit hosts. Sitting among the parties responsible person, in accordance with his position followed by the remaining staff sit around, based on respect for the principle of the right; multilateral sentenced to use more short rostrum, referring to the negotiations to set up a room facing the main entrance of the podium, then all other parties back to the main entrance, facing the podium were seated. Representatives of the parties came to speak in turn. In addition, subject to seating arrangements, the best place to seat and seat licensing arrangements hostesses be guided seats to avoid sitting in the wrong position.2. Negotiations meet etiquette. First of all, pay attention to thebeginning of the meeting etiquette. More formal negotiations occasions, etiquette rules introduced is first introduced high status. After the introduction of low status, in principle, if theequal status, long after the first child's compliance. Was introduced to smile to indicate what should stand up and use some polite language, such as "Nice to meet you", "heard a lotcategory. If equipped with business cards can be handed a timely manner. In addition, the attitude etiquette should also pay attention when they meet. Such as watching each other, eyes should stay in each other's eyes to the forehead of the Triangle area, make each other feel concerned about your attitude earnest and sincere. Gestures should be natural, especially not cross his arms over his chest, so there is a sense of frivolous arrogance.3. Negotiations language etiquette. First, articulate. When negotiators to negotiate tight around the target, used some of the euphemistic language, encountered difficulties in the negotiations, requiring the flexibility to take appropriate emergency means out of the woods, as the other side asked to make a difficult question to answer immediately, you can look under the table, and then said: "I'm sorry, please wait accordance with the agreement, the need at this time to return a phone call to a friend..so you will be able to multi-fight to one - consider the time clock; followed.Clever use of the silent language. With a smile and a nod, showing not understand when people confused agree unclear when such expressions such as: Finally, talk less and listen more. By listening, we can get a lot of valuable information to each other, understand each other intentions, find a solution to the problem.4. Negotiations under field etiquette. Business negotiations not only confined to the conference table, the more difficult negotiations, the more the need to focus on private exchanges, which can not only compensate for the lack of a table, or even have an impact on the success of the negotiations. For example, when the negotiations very difficult times, in accordance with the appropriate etiquette, arrange some recreational activities, such as receptions, balls and call, and these contacts is what you ample opportunity to showcase the company's image. If we can win the goodwill of the other party, contribute to the success of the negotiations.(3)Business etiquette final stage of negotiations1. Signing ceremony. From the liturgy is concerned, when signing ceremony . Must be solemnly , seriously . One of the most notable was undoubtedly hold theseating arrangement problem signing ceremony. One parallel is the most common time of the signing ceremony of bilateral form . Itsbasic approach is: signing table at the indoor side of the door horizontally . The ceremony was attended by all personnel of both side by side after the signing table, the two sides signed center staff sat side door , passenger side right hand side , the main party left. Second, the relative type, with parallel rows of seats signing ceremony is basically the same . The main difference between the two, but the relative style row seat to attend the signing ceremony of bilateral suite seats moved across the signatory . Third, the President of style, mainly applicable to multilateral signing ceremony. Their operating characteristics are: signature tables still in the room horizontally , I still need to sign in the face of the main entrance of the table , but have just one , and not fixed its seat occupant . When the ceremony , people of all parties , including the undersigned included, all should be back to the main entrance , facing seats on the signature Um . When signed , the parties signatory to the order prescribed should turn took seats at the table to sign the signature , then that should be returned to the original place table.2. Gifts etiquette. After negotiations negotiators gifts. In addition to the desire to be friendly and deepen the friendship, the more important is the success of the cooperation congratulations. But the gift can not be rushed. In general, you want to determine the valueof a gift or as a guest under the circumstances of each gift. Should pay attention to the actual meaning and emotional value of the gift, not worth. Also, pay special attention to each other's customs, does not violate each other's religious beliefs. In addition, European and American people give each other gifts of time, both sides must face himself open gift wrap, and expressed appreciation and sincere.In short. With the development of society. Business etiquette has become a modern social and economic interaction is required. For business negotiation and other business associations have an important role, has become our traditional cultural inheritance and development of etiquette in business dealings. Famous etiquette expert Professor Jin Zhengkun said: "Courtesy is respect for others, respect for the instrument in the form of the foot.To better into the modern business dealings, we篇二:中西方商务礼仪(英文)Different Business Etiquette between China and theWestI. IntroductionBusiness etiquette is a kind of civilization accumulation of human being.It becomes fixed during the business communication, being handed down from generation to generation. It is also a kind ofstandard behavior observed by the businessmen in their communication. Different countries have different culture traditions, so their business etiquette is also different from one another. There are great cultural differences between the cultural cores of Confucian in China and the cores of Christian in the West, which leads to some differences in the business etiquette between China and West.II. The Influence of Cultural Differences on Business Etiquette Differences Between China and the WestGenerally speaking, the differences on business etiquette between China and the West are influenced by several cultural factors, such as values, view of time, view of space, view of diet, verbal habits and nonverbal. The paper mainly focuses on time and space approach.2.1 From the approach of timeThoreau once said,“If a man does not keep pace with his companions, perhaps it is because he hears a different drummer.”Now, we use the phrase “the beat of a different drummer”to explain any different pace of life. The attitudes toward time vary from culture to culture. And it is understandable that people of different cultures hold different views toward time. When it comes to international business, the view of time can be divided into twotypes, such as monochromic time and polychromic time. Countries that follow monochromic time perform only one major activity at a time, while countries obeying polychromic time perform several activities simultaneously. (Jeanette S. 113)The United States is a monochromic culture. In monochromic culture, time is regarded as something tangible. Time is seen as linear and manageable. Therefore, people concentrate on the task at hand, taking time commitments seriously and being accustomed to short-term relationships. For example, in the West, time is a kind ofprecious and limited resource. The business people attend the business meeting on time. If someone was late, he would be considered to be lack of honesty. And the U.S. business people always expect to solve their business problems within twenty to thirty minutes. In monochromic cultures, it is considered a rude to do two things at once, such as reading a journal in a meeting or answering the telephone while someone is in your office. Schedules and keeping appointments are consistent with value of people in monochromic cultures.Chinese people are typical example of polychromic cultures. Chinese people are well adapted to doing several things at once and do not mind interruptions. In their opinion, people are moreimportant than schedules to members of polychromic cultures. Their lifestyle is less organized than that of monochromic people. In their eyes time is just like a circle that does not have the end. So Chinese people are highly distracted and subject to interruptions. They consider time to be casual and flexible. For example, to most Chinese today, time simply flows from one day to the next. If a job is not done today, maybe it will be done the next day or the next. And the business meeting would generally last for several hours. Compared with the Westerners, few Chinese equate time with money. When foreign businessmen arrive in China, most Chinese will make them settle down in hotels and give them an opportunity to rest up. Because Chinese do not expect them to immediately rush into business. However, generally this arrangement will be politely but firmly rejected by visitors. When Chinese are involved in international business, they will get familiar with the Western concept“time is money”. But they do not automatically relate it to the pace of business.Besides, Chinese do not pay much attention to the appointment. Sometimes even if there is an appointment, the Chinese would not stick to it seriously. When people of different cultures interact, misunderstandings often arise as a result of different time view. For instance, in the Western countries, the business contact would bepre-arranged within three to four weeks. Business people pre-arrange the business contact at least two weeks in America. The appointment is holy to Americans. In the business communication, if someone asks to have a business contact at the lastminute, he will be considered to make trouble or insult the others. On the contrary, the Chinese people pay more attention to relationship. In their business activity, if there is an important person need to be contacted, they could cancel the primary appointment to meet him. It is unacceptable to American business people. This example shows the cultural differences in time sense between China and the West. And it becomes increasingly important as modern business communications put more and more businessmen in daily contact. If we are to avoid misunderstanding, we need to know better about our own cultural biases and those of others. (Wen Yaoqing, 127)2.2 From the approach of spaceSpace, is the physical distance between people when they are interacting. It is deeply influenced by culture. When people are having a conversation, the distance between them changes dramatically from one culture to another.Generally speaking, there are four zones when U.S. people interact: the intimate zone, the personal zone, the social zone, andthe public zone. The intimate zone, less than 0.46 meters, is reserved for a close friend. And it appears briefly when the business colleagues shake hands. The personal zone, from 0.46 meters to 1.2 meters, is used for giving instructions to someone in an office. The social zone, from 1.2 to3.6 meters, is used for impersonal and formal business meeting. The public distance, over 3.6 meters, is the most formal zone. (Lillian H. 83)Americans tend to need more spaces than Chinese. When having a conversation with Chinese, Americans will back away for the Chinese partner is standing too close. Standing too close to someone in the United States may leave a bad impression on the others, as it implies the person is upset, overbearing, or he is making sexual advances. These negative positions should be avoided in the United States. In China, people prefer to stand close to each other and they think it is a normal and friendly way to communicate with each other.Besides, the arrangement of desks, chairs, and conference table also feature the different styles of communication. When the United States people are conversing, they prefer the face-to-face arrangement of chairs whereas the Chinese prefer side-by-side arrangement. They like this arrangement because they could avoiddirecteye contact through it.IV. ConclusionWith the globalization of the world economy, organizations are culturally diverse in handling all kinds of business activities, especially multinational cooperation. More and more business people have become aware of the strong impact from culture. And they should have a good understanding of the other business etiquette culture beforehand, which is beneficial for both sides of the business people. Only in this way will it be possible for them to expand their business and make it more prosperous.篇三:中西方商务礼仪差异论文(英文)AbstractBusiness etiquette, a behavior science, is the norms in the business activities, , which plays an important role in the business communication .understanding Chinese and western etiquette and their distinctions is of great importance in promoting international business exchanges. With the changing role China played in the international exchanges, we communicate and cooperate frequently with foreigners . It is the notable position that makes us have a more normative and courteous criteria in the international business communication, especially in the business activities with westerners.This thesis ,from the international business etiquette , lays emphasis on the comparison between Chinese and western business protocol, it mainly described the general definition of business etiquette, characteristics of business etiquette, embodiment in business interactions, influencing factors (Cultural factors) of Chinese and western etiquette and the relevant solutions of the differences. The thesis let us comprehend and receive different stages of Chinese and western business etiquette , “recognition—understanding—comprehension ”,through lots of examples, aiming to help us to apply these theories into practice. The consequence of this study shows that in order to avoid the misunderstandings in business activities, especially in international business exchanges, not only should we know some basic business norms, but also we need to understand the distinctions of business etiquette mainly caused by different cultures profoundly.Key words : business etiquettenorm business exchange摘要商务礼仪是商务活动中的行为规范,它是一门行为科学,在商务交往中扮演着重要的角色,了解中西方的礼仪及其差异对促进国际间商务交往的顺利进行有着举足轻重的作用。
商务接待礼仪英语English: Business etiquette plays a crucial role in successfully conducting business meetings and negotiations. The way we receive and entertain guests says a lot about our professionalism and respect for others. When it comes to business reception, it is important to make a good first impression. This starts with being punctual and well-prepared. Arriving before your guests allows you to welcome them warmly and make them feel valued. Dressing appropriately for the occasion is also essential. The way you dress reflects your professionalism and sets the tone for the meeting. It is essential to greet your guests with a smile and a firm handshake. This not only shows your enthusiasm but also helps in building a positive rapport. During the reception, it is important to pay attention to every detail. Offering refreshments and providing a comfortable environment are essential factors in making your guests feel comfortable and at ease. It is important to listen attentively to your guests and show genuine interest in their opinions and ideas. This helps in building trust and fostering good communication. It is also polite to introduce your guests to others present and address them by their proper titles. Being well-prepared is crucial as itdemonstrates your commitment to the meeting. It is also importantto use appropriate language and avoid using jargon or technical terms that might be confusing for your guests. Lastly, it is essentialto express your gratitude and appreciation for the time and effort your guests have invested. This can be done by sending a thank-you note or follow-up email, expressing your pleasure in meeting them and discussing the matters at hand. Business reception etiquette is not only about following a set of rules but also about making your guests feel valued and respected. By paying attention to details and showing genuine interest, you can establish strong relationships and contribute to the success of your business.中文翻译: 商务礼仪在成功地进行商务会议和谈判方面起到至关重要的作用。
商务礼仪的英语篇一:商务礼仪英文Businessnegotiationsetiquetteabstract Businessetiquetteisamanifestationofmutualrespectofconductinbusinessacti vities.corebusinessetiquetteisanactofcriteria,usedtoconstrainallaspectsofou rdailybusinessactivities.Thecentralroleofbusinessetiquetteistoreflectthemu tualrespectbetweenpeople.asbusinessleadersidentitynegotiators,inbusiness negotiationsshouldfollowtheetiquetteofnegotiationsthreeelementsthatfocu soninstrumentationdemeanor,attentiontolanguagearts,tocomplywithetique ttedisciplines.intheeventasuccessfulbusinessnegotiation,negotiationetiquet teisnotnecessarilycomplywiththesuccessofthenegotiationsdecisioncriteria. ifyouviolatenegotiationsetiquette,butitwillcausealotofunnecessarytrouble, evenbeathreattoreachanagreementKeywords:BusinessetiquetteBusinessnegotiations Businessnegotiation,whichmeansreferstonegotiateinsociallife,thepartiesto meettheirneedsandsafeguardtheirowninterests,thetwosidesproperlycarried outtosolveaproblem.Businessnegotiations,isthenegotiationofatransactionf ortherealizationofactivebuyersandsellersofgoodsorservicesonavarietyoftra dingconditionsTheroleofbusinessetiquetteinbusinessnegotiations1.Regulatebehaviorinbusinessdealings,peopleinteraction,interaction,mutu alcooperation.ifyoudonotfollowcertainnorms,thetwosidesonthebasisoflack ofcollaboration.amongthemanycommercialspecifications.Etiquettecanma kepeopleunderstandwhatshouldbeproudofwhatnottodo,whattodoandwhatn ottodo,andhelpdeterminetheself-image,respectforothers,towinthefriendshi p.2.Etiquetteisaninformationtransferinformation,thisinformationmaybeexpr essedbyrespected,friendly,sincereandsoemotional,sothatpeoplefeelwarm.i nbusinessactivities.Properetiquettecangeteachother'sgoodwill,trust. Thushelpstodeveloptheircareer.3.Promotefeelingsinbusinessactivities,alongwithin-depthexchanges.The twosideswillprobablyhavesomeemotionalexperience.itisexpressedastheem otionalstateoftwokinds:oneempathy,anotheremotionalrejection.Etiquetteis easytomakemutualattraction,promotefeelings,leadingtotheestablishmentan ddevelopmentofgoodrelationships.conversely,ifnotspeaketiquette,vulgar,t henitiseasytogeneratefeelingsofexclusion,resultingininterpersonaltensions .Toeachothercreatingabadimpression.4.Establishtheimageofamanetiquette,itwillestablishagoodpersonalimagein frontofeveryone;membersofanorganizationetiquette,itwillestablishagoodi mageforyourorganization,wonthepublic'sadmiration.inadditiontoam odernmarketcompetitionbeyondcompetitiveproducts.Evenmoreapparentintheimageofthecompetition.onehasagoodreputationandimageofthecompany orbusiness,itiseasytogainthetrustandsupportofallsectorsofsociety,canbeina ninvinciblepositioninthefiercecompetition.So,businesspeoplealwayspayatt entiontoetiquette,bothgoodqualitiesembodiedindividualsandorganizations, butalsotheneedtoestablishandconsolidateagoodimage. Businessnegotiationsetiquette(1)Businessetiquettebeforepreparingnegotiations1.Payattentiontothechoiceofthenegotiations.Thetwosidesagreedtonegotiat ethetimetogothroughthepartyalonecannotdecide,otherwiseitisrude.Toselec tthemostfavorabletimeforone'sownnegotiations.avoidmindataloweb bwhen,aftercontinuoushardwork,themarketisnotconducivetotheirnextnego tiations.2.Payattentiontothechoiceoftheplaceofnegotiations.negotiatingthebestplac etofightintheirownfamiliarenvironment.ifwefailedtodo,oratleastshouldbes electedinthetwosidesarenotfamiliarwithneutralvenues.Tocarryoutseveralro undsofnegotiations,venueshouldturnswaps,toensurefairness.3.Preparationofnegotiators.First,negotiatorschoice.Selectnegotiatorstomee tinthebusinessetiquetteoftheprincipleofreciprocity,thatis,one'sownne gotiatorstonegotiatewitheachothertorepresenttheidentityandpositionofapee r;secondly,apparelchoicenegotiators.men'sbesttowearasuitortunic,skirtorsuitlad iesshouldwearformalclothing,etc.,toeachotherinordertomature,fullofsincerityimpression.4.negotiationsreceptionpreparations.negotiatorsfromtheshuttle,toplaceand timetonegotiatearrangements,hotelreservations,diningandentertainment,th eentireprocessmustbecarefullyprepared,deliberately,alwaysreflectthenegot iationopponent'srespectandcourtesy,toshowagoodimageofthecompa ny,laythefoundationforthesuccessofthenegotiations.5.Readytonegotiatedata.First,beforethenegotiationsonthesubjectofnegotiat ions,content,agendafullypreparedtodrawupplans,objectivesandthesubjecto fnegotiations.Secondly,adetailedcollectionandnegotiationsrelatedmaterials ,suchaspartystrength,politicalandlegalsystemandmarketthemes,etc.also,ne gotiatorsgatherbasicinformation,suchasworkexperience,hobbies,socialcust omsandotheraspectsofcontent.(2)Etiquetteinbusinessnegotiation1.negotiationsseatingetiquette.Businessnegotiationsbythenumberofgroups involvedinthenegotiationscanbedividedintobilateralnegotiationsandmultil ateralnegotiations.Bilateralnegotiationsonmulti-userectangulartable,usuall yhostandguestssitopposite,eachside.negotiatingtablegenerallytransversetot hedoor,guestssitdoor,backdoorandsithosts.Sittingamongthepartiesresponsi bleperson,inaccordancewithhispositionfollowedbytheremainingstaffsitaro und,basedonrespectfortheprincipleoftheright;multilateralsentencedtousem oreshortrostrum,referringtothenegotiationstosetuparoomfacingthemainent ranceofthepodium,thenallotherpartiesbacktothemainentrance,facingthepodiumwereseated.Representativesofthepartiescametospeakinturn.inaddition ,subjecttoseatingarrangements,thebestplacetoseatandseatlicensingarrange mentshostessesbeguidedseatstoavoidsittinginthewrongposition.2.negotiationsmeetetiquette.Firstofall,payattentiontothebeginningoftheme etingetiquette.moreformalnegotiationsoccasions,etiquetterulesintroducedi sfirstintroducedhighstatus.aftertheintroductionoflowstatus,inprinciple,ifth eequalstatus,longafterthefirstchild'scompliance.wasintroducedtosmil etoindicatewhatshouldstandupandusesomepolitelanguage,suchas”nicetom eetyou”,”heardalot”category.ifequippedwithbusinesscardscanbehandedati melymanner.inaddition,theattitudeetiquetteshouldalsopayattentionwhenth eymeet.Suchaswatchingeachother,eyesshouldstayineachother'seyest otheforeheadoftheTrianglearea,makeeachotherfeelconcernedaboutyouratti tudeearnestandsincere.Gesturesshouldbenatural,especiallynotcrosshisarms overhischest,sothereisasenseoffrivolousarrogance.3.negotiationslanguageetiquette.First,articulate.whennegotiatorstonegotiat etightaroundthetarget,usedsomeoftheeuphemisticlanguage,encountereddif ficultiesinthenegotiations,requiringtheflexibilitytotakeappropriateemergen cymeansoutofthewoods,astheothersideaskedtomakeadifficultquestiontoan swerimmediately,youcanlookunderthetable,andthensaid:”i'msorry,pl easewaitaccordancewiththeagreement,theneedatthistimetoreturnaphonecal ltoafriend..”soyouwillbeabletomulti-fighttoone-considerthetimeclock;followed.cleveruseofthesilentlanguage.withasmileandanod,showingnotunders tandwhenpeopleconfusedagreeunclearwhensuchexpressionssuchas:Finally ,talklessandlistenmore.Bylistening,wecangetalotofvaluableinformationtoe achother,understandeachotherintentions,findasolutiontotheproblem.4.negotiationsunderfieldetiquette.Businessnegotiationsnotonlyconfinedtot heconferencetable,themoredifficultnegotiations,themoretheneedtofocuson privateexchanges,whichcannotonlycompensateforthelackofatable,orevenh aveanimpactonthesuccessofthenegotiations.Forexample,whenthenegotiati onsverydifficulttimes,inaccordancewiththeappropriateetiquette,arrangeso merecreationalactivities,suchasreceptions,ballsandcall,andthesecontactsis whatyouampleopportunitytoshowcasethecompany'simage.ifwecanw inthegoodwilloftheotherparty,contributetothesuccessofthenegotiations. (3)Businessetiquettefinalstageofnegotiations1.Signingceremony.Fromtheliturgyisconcerned,whensigningceremony.mu stbesolemnly,seriously.oneofthemostnotablewasundoubtedlyholdthe seatingarrangementproblemsigningceremony.oneparallelisthemostcommo ntimeofthesigningceremonyofbilateralform.itsbasicapproachis:signingtabl eattheindoorsideofthedoorhorizontally.Theceremonywasattendedbyallpers onnelofbothsidebysideafterthesigningtable,thetwosidessignedcenterstaffsa tsidedoor,passengersiderighthandside,themainpartyleft.Second,therelative type,withparallelrowsofseatssigningceremonyisbasicallythesame.Themain differencebetweenthetwo,buttherelativestylerowseattoattendthesigningceremonyofbilateralsuiteseatsmovedacrossthesignatory.Third,thePresidentofs tyle,mainlyapplicabletomultilateralsigningceremony.Theiroperatingcharac teristicsare:signaturetablesstillintheroomhorizontally,istillneedtosigninthe faceofthemainentranceofthetable,buthavejustone,andnotfixeditsseatoccup ant.whentheceremony,peopleofallparties,includingtheundersignedinclude d,allshouldbebacktothemainentrance,facingseatsonthesignatureUm.whens igned,thepartiessignatorytotheorderprescribedshouldturntookseatsatthetab letosignthesignature,thenthatshouldbereturnedtotheoriginalplacetable. 2.Giftsetiquette.afternegotiationsnegotiatorsgifts.inadditiontothedesiretob efriendlyanddeepenthefriendship,themoreimportantisthesuccessofthecoop erationcongratulations.Butthegiftcannotberushed.ingeneral,youwanttodete rminethevalueofagiftorasaguestunderthecircumstancesofeachgift.Shouldp ayattentiontotheactualmeaningandemotionalvalueofthegift,notworth.also, payspecialattentiontoeachother'scustoms,doesnotviolateeachother& #39;sreligiousbeliefs.inaddition,Europeanandamericanpeoplegiveeachoth ergiftsoftime,bothsidesmustfacehimselfopengiftwrap,andexpressedapprec iationandsincere.inshort.withthedevelopmentofsociety.Businessetiquettehasbecomeamoder nsocialandeconomicinteractionisrequired.Forbusinessnegotiationandother businessassociationshaveanimportantrole,hasbecomeourtraditionalcultura linheritanceanddevelopmentofetiquetteinbusinessdealings.Famousetiquett eexpertProfessorJinzhengkunsaid:”courtesyisrespectforothers,respectfortheinstrumentintheformofthefoot.”Tobetterintothemodernbusiness dealings, we篇二:商务礼仪的英语论文泉州师范学院毕业论文EtiquetteonBusinessintercourse谈商务交际中的礼仪abstract:withthedevelopmentofthesociety,businessmenfacemoreandmoree xchangesandcompetition.Everyenterprisemustexperiencecooperationandc ompetition.Thereisasayingthatforasuccessfulbusinessenterprise,18%ofsuc cessdemandsprofessiontechnique,82%demandsvalidofsocialinteractionofc ommunication.Establishingagoodimageinbusinessactivitiesandhandlingpu blicrelationshipwellindistractingenvironmenthavebecomethebasicrequire mentsofimprovingtheircompetitivenessandbettercooperation.Therefore,go odbusinessetiquetteisanimportantmeanstoestablishmutualrespect,trustfrie ndlyandgoodcooperativerelationswithotherbusinessmen.inaddition,businessetiquetteisthebasicstandardprincipleinsocietyanditalsoi snecessaryforbusinessmentounderstandandmasteritwhentheydealwithothe rbussinessmen.Thelevelsofetiquettewhichpeoplepresentdirectlyreflecttheq ualitiesofthemoderncivilizationsinhistimeaswellasthesymbolofthebusiness organization?simages.Sothebusinessmenshouldpaymuchmoreattentionont heetiquetteofthebusinessintercourse,includestheetiquetteofbusinessreceptions,theetiquetteofbusinessinvitation s,theetiquetteofbusinessentertainments,theetiquetteofbusinessvisitationsan dtheetiquetteofpresentinggifts.However,inthebusinessactivities,differentnationshavedifferentvaluesandorientation.alsoinbusinessculture,d ifferentcountrieshavedifferentcustoms,differentetiquettehabits,etc.moreov er,thebusinessetiquetteisinfluencedbydifferentcultureandcustoms,itisnoten oughtolearnthebusinessetiquette,weshouldalsounderstandandrespectdiffer entculturalcontext,keepingfirmlyinmindthecustomers?thetabootopic,onlyb ywhichcanpromotebusinesscommunicationeffectively.Keywords:BusinessintercourseBusinessetiquetteculture【摘要】随着社会的发展,企业面临越来越多的交流和竞争。
商务礼仪见面礼仪英文版篇一:商务礼仪英文Businessnegotiationsetiquetteabstract Businessetiquetteisamanifestationofmutualrespectofconductinbusinessacti vities.corebusinessetiquetteisanactofcriteria,usedtoconstrainallaspectsofou rdailybusinessactivities.Thecentralroleofbusinessetiquetteistoreflectthemu tualrespectbetweenpeople.asbusinessleadersidentitynegotiators,inbusiness negotiationsshouldfollowtheetiquetteofnegotiationsthreeelementsthatfocu soninstrumentationdemeanor,attentiontolanguagearts,tocomplywithetique ttedisciplines.intheeventasuccessfulbusinessnegotiation,negotiationetiquet teisnotnecessarilycomplywiththesuccessofthenegotiationsdecisioncriteria. ifyouviolatenegotiationsetiquette,butitwillcausealotofunnecessarytrouble, evenbeathreattoreachanagreementKeywords:BusinessetiquetteBusinessnegotiations Businessnegotiation,whichmeansreferstonegotiateinsociallife,thepartiesto meettheirneedsandsafeguardtheirowninterests,thetwosidesproperlycarried outtosolveaproblem.Businessnegotiations,isthenegotiationofatransactionf ortherealizationofactivebuyersandsellersofgoodsorservicesonavarietyoftra dingconditionsTheroleofbusinessetiquetteinbusinessnegotiations1.Regulatebehaviorinbusinessdealings,peopleinteraction,interaction,mutu alcooperation.ifyoudonotfollowcertainnorms,thetwosidesonthebasisoflack ofcollaboration.amongthemanycommercialspecifications.Etiquettecanma kepeopleunderstandwhatshouldbeproudofwhatnottodo,whattodoandwhatn ottodo,andhelpdeterminetheself-image,respectforothers,towinthefriendshi p.2.Etiquetteisaninformationtransferinformation,thisinformationmaybeexpr essedbyrespected,friendly,sincereandsoemotional,sothatpeoplefeelwarm.i nbusinessactivities.Properetiquettecangeteachother'sgoodwill,trust. Thushelpstodeveloptheircareer.3.Promotefeelingsinbusinessactivities,alongwithin-depthexchanges.The twosideswillprobablyhavesomeemotionalexperience.itisexpressedastheem otionalstateoftwokinds:oneempathy,anotheremotionalrejection.Etiquetteis easytomakemutualattraction,promotefeelings,leadingtotheestablishmentan ddevelopmentofgoodrelationships.conversely,ifnotspeaketiquette,vulgar,t henitiseasytogeneratefeelingsofexclusion,resultingininterpersonaltensions .Toeachothercreatingabadimpression.4.Establishtheimageofamanetiquette,itwillestablishagoodpersonalimagein frontofeveryone;membersofanorganizationetiquette,itwillestablishagoodi mageforyourorganization,wonthepublic'sadmiration.inadditiontoam odernmarketcompetitionbeyondcompetitiveproducts.Evenmoreapparentintheimageofthecompetition.onehasagoodreputationandimageofthecompany orbusiness,itiseasytogainthetrustandsupportofallsectorsofsociety,canbeina ninvinciblepositioninthefiercecompetition.So,businesspeoplealwayspayatt entiontoetiquette,bothgoodqualitiesembodiedindividualsandorganizations, butalsotheneedtoestablishandconsolidateagoodimage. Businessnegotiationsetiquette(1)Businessetiquettebeforepreparingnegotiations1.Payattentiontothechoiceofthenegotiations.Thetwosidesagreedtonegotiat ethetimetogothroughthepartyalonecannotdecide,otherwiseitisrude.Toselec tthemostfavorabletimeforone'sownnegotiations.avoidmindataloweb bwhen,aftercontinuoushardwork,themarketisnotconducivetotheirnextnego tiations.2.Payattentiontothechoiceoftheplaceofnegotiations.negotiatingthebestplac etofightintheirownfamiliarenvironment.ifwefailedtodo,oratleastshouldbes electedinthetwosidesarenotfamiliarwithneutralvenues.Tocarryoutseveralro undsofnegotiations,venueshouldturnswaps,toensurefairness.3.Preparationofnegotiators.First,negotiatorschoice.Selectnegotiatorstomee tinthebusinessetiquetteoftheprincipleofreciprocity,thatis,one'sownne gotiatorstonegotiatewitheachothertorepresenttheidentityandpositionofapee r;secondly,apparelchoicenegotiators.men'sbesttowearasuitortunic,skirtorsuitlad iesshouldwearformalclothing,etc.,toeachotherinordertomature,fullofsincerityimpression.4.negotiationsreceptionpreparations.negotiatorsfromtheshuttle,toplaceand timetonegotiatearrangements,hotelreservations,diningandentertainment,th eentireprocessmustbecarefullyprepared,deliberately,alwaysreflectthenegot iationopponent'srespectandcourtesy,toshowagoodimageofthecompa ny,laythefoundationforthesuccessofthenegotiations.5.Readytonegotiatedata.First,beforethenegotiationsonthesubjectofnegotiat ions,content,agendafullypreparedtodrawupplans,objectivesandthesubjecto fnegotiations.Secondly,adetailedcollectionandnegotiationsrelatedmaterials ,suchaspartystrength,politicalandlegalsystemandmarketthemes,etc.also,ne gotiatorsgatherbasicinformation,suchasworkexperience,hobbies,socialcust omsandotheraspectsofcontent.(2)Etiquetteinbusinessnegotiation1.negotiationsseatingetiquette.Businessnegotiationsbythenumberofgroups involvedinthenegotiationscanbedividedintobilateralnegotiationsandmultil ateralnegotiations.Bilateralnegotiationsonmulti-userectangulartable,usuall yhostandguestssitopposite,eachside.negotiatingtablegenerallytransversetot hedoor,guestssitdoor,backdoorandsithosts.Sittingamong(:商务礼仪见面礼仪英文版)thepartiesresponsibleperson,inaccordancewithhispositionfollowedbyth eremainingstaffsitaround,basedonrespectfortheprincipleoftheright;multilat eralsentencedtousemoreshortrostrum,referringtothenegotiationstosetuparoomfacingthemainentranceofthepodium,thenallotherpartiesbacktothemaine ntrance,facingthepodiumwereseated.Representativesofthepartiescametosp eakinturn.inaddition,subjecttoseatingarrangements,thebestplacetoseatands eatlicensingarrangementshostessesbeguidedseatstoavoidsittinginthewrong position.2.negotiationsmeetetiquette.Firstofall,payattentiontothebeginningoftheme etingetiquette.moreformalnegotiationsoccasions,etiquetterulesintroducedi sfirstintroducedhighstatus.aftertheintroductionoflowstatus,inprinciple,ifth eequalstatus,longafterthefirstchild'scompliance.wasintroducedtosmil etoindicatewhatshouldstandupandusesomepolitelanguage,suchas”nicetom eetyou”,”heardalot”category.ifequippedwithbusinesscardscanbehandedati melymanner.inaddition,theattitudeetiquetteshouldalsopayattentionwhenth eymeet.Suchaswatchingeachother,eyesshouldstayineachother'seyest otheforeheadoftheTrianglearea,makeeachotherfeelconcernedaboutyouratti tudeearnestandsincere.Gesturesshouldbenatural,especiallynotcrosshisarms overhischest,sothereisasenseoffrivolousarrogance.3.negotiationslanguageetiquette.First,articulate.whennegotiatorstonegotiat etightaroundthetarget,usedsomeoftheeuphemisticlanguage,encountereddif ficultiesinthenegotiations,requiringtheflexibilitytotakeappropriateemergen cymeansoutofthewoods,astheothersideaskedtomakeadifficultquestiontoan swerimmediately,youcanlookunderthetable,andthensaid:”i'msorry,pleasewaitaccordancewiththeagreement,theneedatthistimetoreturnaphonecal ltoafriend..”soyouwillbeabletomulti-fighttoone-considerthetimeclock;foll owed.cleveruseofthesilentlanguage.withasmileandanod,showingnotunders tandwhenpeopleconfusedagreeunclearwhensuchexpressionssuchas:Finally ,talklessandlistenmore.Bylistening,wecangetalotofvaluableinformationtoe achother,understandeachotherintentions,findasolutiontotheproblem.4.negotiationsunderfieldetiquette.Businessnegotiationsnotonlyconfinedtot heconferencetable,themoredifficultnegotiations,themoretheneedtofocuson privateexchanges,whichcannotonlycompensateforthelackofatable,orevenh aveanimpactonthesuccessofthenegotiations.Forexample,whenthenegotiati onsverydifficulttimes,inaccordancewiththeappropriateetiquette,arrangeso merecreationalactivities,suchasreceptions,ballsandcall,andthesecontactsis whatyouampleopportunitytoshowcasethecompany'simage.ifwecanw inthegoodwilloftheotherparty,contributetothesuccessofthenegotiations. (3)Businessetiquettefinalstageofnegotiations1.Signingceremony.Fromtheliturgyisconcerned,whensigningceremony.mu stbesolemnly,seriously.oneofthemostnotablewasundoubtedlyholdthe seatingarrangementproblemsigningceremony.oneparallelisthemostcommo ntimeofthesigningceremonyofbilateralform.itsbasicapproachis:signingtabl eattheindoorsideofthedoorhorizontally.Theceremonywasattendedbyallpers onnelofbothsidebysideafterthesigningtable,thetwosidessignedcenterstaffsa tsidedoor,passengersiderighthandside,themainpartyleft.Second,therelativetype,withparallelrowsofseatssigningceremonyisbasicallythesame.Themain differencebetweenthetwo,buttherelativestylerowseattoattendthesigningcer emonyofbilateralsuiteseatsmovedacrossthesignatory.Third,thePresidentofs tyle,mainlyapplicabletomultilateralsigningceremony.Theiroperatingcharac teristicsare:signaturetablesstillintheroomhorizontally,istillneedtosigninthe faceofthemainentranceofthetable,buthavejustone,andnotfixeditsseatoccup ant.whentheceremony,peopleofallparties,includingtheundersignedinclude d,allshouldbebacktothemainentrance,facingseatsonthesignatureUm.whens igned,thepartiessignatorytotheorderprescribedshouldturntookseatsatthetab letosignthesignature,thenthatshouldbereturnedtotheoriginalplacetable. 2.Giftsetiquette.afternegotiationsnegotiatorsgifts.inadditiontothedesiretob efriendlyanddeepenthefriendship,themoreimportantisthesuccessofthecoop erationcongratulations.Butthegiftcannotberushed.ingeneral,youwanttodete rminethevalueofagiftorasaguestunderthecircumstancesofeachgift.Shouldp ayattentiontotheactualmeaningandemotionalvalueofthegift,notworth.also, payspecialattentiontoeachother'scustoms,doesnotviolateeachother& #39;sreligiousbeliefs.inaddition,Europeanandamericanpeoplegiveeachoth ergiftsoftime,bothsidesmustfacehimselfopengiftwrap,andexpressedapprec iationandsincere.inshort.withthedevelopmentofsociety.Businessetiquettehasbecomeamoder nsocialandeconomicinteractionisrequired.Forbusinessnegotiationandother businessassociationshaveanimportantrole,hasbecomeourtraditionalculturalinheritanceanddevelopmentofetiquetteinbusinessdealings.Famousetiquett eexpertProfessorJinzhengkunsaid:”courtesyisrespectforothers,respectforth einstrumentintheformofthefoot.”Tobetterint othemodernbusinessdealings, we篇二:中西方商务礼仪(英文) differentBusinessEtiquettebetweenchinaandthewesti.introduction Businessetiquetteisakindofcivilizationaccumulationofhumanbeing.itbeco mesfixedduringthebusinesscommunication,beinghandeddownfromgenerat iontogeneration.itisalsoakindofstandardbehaviorobservedbythebusinessm enintheircommunication.differentcountrieshavedifferentculturetraditions,s otheirbusinessetiquetteisalsodifferentfromoneanother.Therearegreatcultur aldifferencesbetweentheculturalcoresofconfucianinchinaandthecoresofchr istianinthewest,whichleadstosomedifferencesinthebusinessetiquettebetwe enchinaandwest.ii.TheinfluenceofculturaldifferencesonBusinessEtiquettedifferencesBetwe enchinaandthewestGenerallyspeaking,thedifferencesonbusinessetiquettebetweenchinaandthe westareinfluencedbyseveralculturalfactors,suchasvalues,viewoftime,view ofspace,viewofdiet,verbalhabitsandnonverbal.Thepapermainlyfocusesonti meandspaceapproach.。
了解中国文化的重要性英语作文Understanding the Importance of Chinese CultureCulture is an essential element that shapes the identityand traditions of a society. In this globalized world,where interactions between different cultures are increasingly common, understanding and appreciating the culture of others is crucial. When it comes to China, a nation with an ancient civilization and rich cultural heritage, gaining insight into its customs, art, philosophy, and history holds significant importance.Firstly, delving into Chinese culture fosters cross-cultural understanding. As the world becomes more interconnected through trade, technology, and travel,people from diverse backgrounds frequently interact. By understanding Chinese culture, individuals can bridge gaps and foster harmonious relationships with Chinese peopleboth domestically and internationally. This mutual respect for each other's traditions not only promotes peace butalso opens doors for international cooperation in varioussectors.Moreover, appreciating Chinese culture offers valuable lessons that promote personal growth and broadens one’s worldview. From Confucianism's emphasis on ethics andsocial harmony to the Taoist principles of balance and harmony with nature - these philosophies can inspire individuals to introspect on their own values and beliefs leading to personal development. Additionally, traditional Chinese arts such as calligraphy, painting, martial arts like Tai Chi or Kung Fu carry profound meanings reflecting discipline, patience, precision that can inspire people in their pursuit of mastery in any field.Furthermore, knowledge about Chinese culture can bring significant economic benefits. As China plays an increasingly influential role in global economics and trade markets; speaking the language or being culturallysensitive can give individuals a competitive edge when dealing with Chinese businesses or investing in China-related ventures. Understanding cultural norms, etiquette in business dealings or negotiations can pave the way forsuccessful partnerships benefiting both parties.In addition to interpersonal relations and economic opportunities, understanding Chinese culture contributes to a deeper appreciation of diversity; promoting tolerance with differences while celebrating uniqueness within societies worldwide. This sentiment creates bonds among individuals from distinct backgrounds fostering social cohesion on a local as well as global scale.Finally comprehending the significance of traditional festivals like Spring Festival (Chinese New Year) or Mid-Autumn Festival not only increases awareness about China’s cultural legacy but also nurtures empathy towards cultural celebrations beyond one's own experiences.In conclusion,knowledge is a powerful tool that dismantles barriers between people from different walks of life. Understanding Chinese culture enriches individuals by providing perspective on moral values,constitutes meaningful insights beyond geographic boundaries; contributing towards global harmony while inspiring socio-economic advancements by promoting mutual respect enhancing personal growth; thus emphasizing its paramount importance for fostering unity among civilizations while maintaining individual identity amidst globalization.。
关于中国的礼节英语作文标题,Chinese Etiquette: A Cultural Treasure。
China, with its rich history spanning thousands of years, boasts a culture steeped in traditions and etiquettes. These etiquettes, deeply ingrained in thefabric of Chinese society, serve as a reflection of its values, beliefs, and respect for harmony. In this essay, we delve into the intricate tapestry of Chinese etiquette, exploring its significance, evolution, and enduring impact on society.At the heart of Chinese etiquette lies the concept of "li" (礼), encompassing rituals, manners, and properconduct in various social settings. From bowing as a signof respect to addressing elders with honorific titles,these practices form the foundation of interpersonal relationships in China. Furthermore, the hierarchical structure of Chinese society underscores the importance of showing deference and humility towards superiors and elders.One of the most revered aspects of Chinese etiquette is the emphasis on filial piety, known as "xiao" (孝). Filial piety dictates that children should honor, respect, and care for their parents, grandparents, and ancestors. This manifests through gestures such as bowing, serving elders first at meals, and ensuring their comfort and well-being. Filial piety is not merely a duty but a moral obligation deeply ingrained in the Chinese psyche, reflecting the Confucian principle of family harmony and cohesion.Another hallmark of Chinese etiquette is the significance placed on interpersonal relationships, often expressed through the exchange of gifts. Gift-giving in China is governed by intricate rules and symbolism, with certain items considered auspicious while others are deemed inauspicious. For example, gifts should be offered and received with both hands as a sign of respect, and the value of the gift should not be excessively extravagant to avoid causing embarrassment.Moreover, Chinese etiquette extends beyond individualinteractions to encompass social gatherings and public behavior. For instance, the concept of "saving face" is paramount, requiring individuals to avoid causing embarrassment or loss of dignity to themselves or others. This entails exercising tact, discretion, and restraint in communication and behavior, particularly in confrontational situations.The evolution of Chinese etiquette reflects the dynamic nature of Chinese society, adapting to changing times while preserving its core principles. In contemporary China, traditional etiquettes coexist with modern practices, creating a unique blend of old and new. While urbanization and globalization have brought about shifts in social norms, the essence of Chinese etiquette remains deeply rooted inits cultural heritage.Furthermore, the significance of Chinese etiquette extends beyond interpersonal interactions to influence various aspects of society, including business, politics, and diplomacy. Observing proper etiquette in business negotiations, for example, can enhance mutual trust andfacilitate successful partnerships. Similarly, diplomatic protocols dictate the conduct of official visits and international relations, emphasizing respect and courtesy between nations.In conclusion, Chinese etiquette serves as acornerstone of Chinese culture, embodying values of respect, harmony, and filial piety. Its enduring presence in society reflects the profound influence of tradition and the resilience of cultural identity amidst modernization. By understanding and embracing Chinese etiquette, individuals can gain deeper insights into the intricacies of Chinese culture and foster meaningful connections in anincreasingly interconnected world.。
《国际商务谈判课程》教学大纲课程名称:国际商务谈判课程编号: 11153002 英文课程名称:International Business Negotiations适用专业:国贸,金融,经济总学时数:30 学分数:2理论教学时数:10 实验(实践)教学时数:20 执笔人:黄伟编写日期:2017年2月一、课程性质与任务《国际商务谈判》是国际经济与贸易专业的专业基础课程,融多学科、多方面的知识于一体,具有很强的实践性、操作性的课程。
该门课程的主要教学任务是以人才培养与社会需求相适应为核心,强化理论与实践相结合,通过本课程理论和试验课程学习,使学生掌握并运用国际商务谈判策略、技巧、跨文化沟通能力,以实现以“知识、能力、素质”交融培养和“厚基础、强特色、重创新”为课程培养目标。
二、课程教学目标1.通过本课程的学习,了解国内外经典的谈判理论,包括谈判产生的原因、谈判结构、双赢理念、合作原则谈判法、谈判力、利益分配法则、信任法则、博弈论在谈判中的应用、两分法谈判与复杂谈判、谈判个人心里和文化背景等,能运用基本理论和实例对影响谈判全过程的主要因素进行全面分析。
2.结合理论部分内容进行具有典型性和普遍性的案例分析,使其更好地服务于理论的讲解,培养学生认识问题、分析问题和解决问题的能力。
3.通过网络谈判教学让学生运用先进教学设备和技术手段,及时查找就商务谈判相关前沿发展现状和趋势,了解贸易谈判中的相关新政策等信息。
4.学生在模拟谈判整个过程中(谈判前、谈判中和谈判后)可以依据真实案例比较实际谈判的结果和自己谈判的结果,获得比较接近实际的真实体验,培养学生具有良好的品德修养、较强的语言表达能力、沟通能力、熟练运用外语进行跨文化交流能力,具有综合不同学科知识解决实际问题的能力、独立思考的能力和创新思维的能力和团队合作能力。
三、课程教学内容、要求及学时分配1.理论教学Chapter I An Overview of IBN one class hour Section I Concept and characteristics of international business negotiation Section II Principles of Business NegotiationSection III The types of international business negotiationSection IV Form & Approaches of Business CommunicationKey point: Negotiations are a struggle of wits and capabilities as well as a chase of strategy and skills. Under the circumstance of market economy, business negotiations covering everywhere and any time can contribute to a significant impact on companies’ survival and development.The corresponding course teaching objectives:1Chapter II The theories of international business negotiation one class hour Section I The Economic theorySection II The Basic Psychological Theory of Business NegotiationSection III Integrative approach and win-win principleSection IV Game theory and the principle of good faithKey point: The models with the theory of comparative advantage and the theory of reciprocal demand are widely used to ensure the price of trade. The models of the theory of trade mainly shows why international trade happens and whether the profit distribution in trade is balanced or not.Difficult point: conceptThe corresponding course teaching objectives:1Chapter III Personnel quality, psychological and the group composition of International Business one class hour Section I psychology in International business negotiationSection II Individuals’psychological activities during the international business negotiationsSection III The qualities negotiators should possessSection IV Groups composition of international business negotiationKey point: This chapter shows Maslow’s Hierarchy of Needs, pointing out 5 degrees of people’s need, extending the business negotiation theory and its different uses in business negotiations, and explains the relations between ability and negotiations, qualities and negotiations and introduces different kinds of qualities and finally analyzes the features and divisions of the negotiations groups.The corresponding course teaching objectives:1Chapter IV Differences of Culture in International Business Negotiationsone class hour Section I Cultural factors affecting the style of business negotiationsSection II Cultural differences on international business negotiationSection III The business negotiation customs and styles in the prime regionKey point: The cultural differences have different influence in business negotiation. Cultural factors in negotiation style and cultural difference will have impacts on negotiation. It deals with the way to treat cultural differences in negotiation.The corresponding course teaching objectives:1Chapter V Preparations for Business Negotiations one class hour Section I The Preparations of Business NegotiationsSection II The Information Preparation for Business NegotiationsSection III Business negotiation plansSection IV Simulated NegotiationKey point: Preparation of negotiators is to set up a team, which includes the scale of the negotiation team, the quality of negotiators which should be possessed by the negotiators and division cooperation between group members and so on. The information collection is to better understand each other’s intentions, to make proper plans and negotiation tactics, strategies and the basic premise.The corresponding course teaching objectives:1Chapter VI Business Negotiation Strategies one class hour Section I Strategies of Starting StagesSection II Strategies of offerSection III Strategy of consultation stageSections IV Strategies on the Stage of Striking a BargainingKey point: Business negotiation strategy is generic terms of approaches, measures, techniques, tactics, tools and combinations of general application to achieve a specific goal in the process of business negotiations.The corresponding course teaching objectives:1Chapter VII Communication Skills in Business Negotiations one class hourSection I Sound Language in Business NegotiationSection II The silent Language in Business NegotiationSection III Word processing in business negotiationKey point: All the languages used can fall into two categories: verbal language and non-verbal language, language, the bridge in negotiation is the primary factor to success or failure for the negotiation. So how to use appropriately the skill of language is a major concern and consideration for the negotiators.The corresponding course teaching objectives:1Chapter VIII Different Forms of Tactics in Business Negotiationone class hour Section I Negotiation skills for the superiorSection II Negotiation skills for the inferiorSection III Negotiation skills for the balancedKey point: Choice and application of business negotiation tactics mostly depends heavily on the strong or weak strength of both sides. Exerting tactics expertly and skillfully is helpful to achieve the successful negotiation and reach objectives. The focus of this chapter is talking about the often-used negotiations skills for the negotiators in different position.The corresponding course teaching objectives:1Chapter IX Risk Aversion in International Business Negotiationone class hour Section I Analysis for the Risks of International Business NegotiationsSection II How to Forecast & Control Risks in International Business Negotiation Section III Methods to Avert RisksKey point: There are a wide range of complex factors that influence the success or failure of business activities. What we should make clear in international economic cooperation is that risks are difficult to be averted in business activities, we need to find chances to increase relatively stable return as well as to decrease the rates of causing different loss in the future.The corresponding course teaching objectives:1Chapter X Etiquette for International Business Negotiation one class hourSection 1 Summary for Etiquette in International Business NegotiationSection II Basic Business EtiquetteSection III Etiquette for International Business NegotiationKey point: Etiquette is the rules of international business negotiation if the communication processes violate the etiquette, it would not only undermine the feelings of both parties, but also affect the other aspects of yourself and evaluation, even lead to breakdown of the talks. So clearing the way for the smooth progress of negotiations is very important.The corresponding course teaching objectives:12. 实验教学:Experiment 1 2 class hours Liaoxi environmental industry park investmentⅠ. Experiment Aim:1. understand the process of business negotiation, including its concept, strategy and skill, psychological warfare spyware, how to solve the problem existed to put forward new solution.2. how to break deadlock during negotiation to promote win-win result.ⅡExperiment Theory1. Win-win Concept and Traditional Concept2. How can both sides win3. How to communicate with partner and solve the problem.Ⅲ. Experiment Content1. understand the process of Negotiation2. the characteristic of international negotiationⅣ. Experiment Demand1. each student learn the negotiation process2. offer how to handle and manage the win-win concept during the negotiationⅤ. Experiment Guidance1. Explain the structure of international negotiation according to the case.2. How can both sides get win-win result. Help students review the win-win theory.Experiment 2 2 class hoursThe office delay pay compensationⅠ. Experiment Aim:1.learn how to collect necessary information and locate the target decision2.form the staff negotiation teams3.choice of negotiation venuesⅡExperiment Theory1.Collaborative Principled Negotiation2.Invent Options for Mutual GainⅢ. Experiment Content1.Putting the above theory into the case2.Focus on Interests Not PositionsⅣ. Experiment Demand1.Prepare for the detailed data and material of the partner2.realize the programme prepared for the negotiation3.find out the shortage for each side during the process of negotiationⅤ. Experiment Guidance1.students are divided into several groups with four in each group, two students aresellers and the other two are buyers.2.continue the negotiation between two sides from where it stopped.3.the two students will discuss between themselves first and make decisions on finaloffer for the deal.Experiment 3 2 class hoursNegotiation on finance leaseⅠ. Experiment Aim:1.Team cooperation to overcome obstacle or weak point during negotiation2.put the theory into to the simulation practice and get the summary from thesimulationⅡExperiment Theoryw of interest Distribution2.Needs Theory3.Application of the Needs Theory in NegotiationⅢ. Experiment ContentAnalysis the background of seller and buyer, make out the outline for this case depending on the above theory, then try to apply to the case simulation.Ⅳ. Experiment Demand1.prepare to achieve a win-win result and apply in the negotiation2.analyze the interests of both parties and find out the common interests.3.if not reach an agreement with the other party, work out an options or alternatives. Ⅴ. Experiment GuidanceOrganize a group of 4 students. study the background materials for seller and the buyer respectively then discuss the key points to realize the finance lease.Experiment 4 2 class hoursAlteration of the right of distributionⅠ. Experiment Aim:1.Learn negotiation power and related factors2.Grasp application of power tactics3.Study factors causing the changes of negotiation powerⅡExperiment Theoryw of Trust2.Suggestions of Enhancing Mutual TrustⅢ. Experiment Content1.how to decide a person trusts and is trusted?2.Effects of Trust3.Determinants affecting a person’s trustful or mistrustful behaviorⅣ. Experiment Demand1.each group should discuss the background carefully to enhance trust one another2.analysis the secondhand market of cars and establish two at least plan fornegotiationⅤ. Experiment GuidanceWhatever each think will advance his interest, each side can introduce additional facts and assert opinions that would be plausible in this situation.Experiment 5 2 class hours Dispute on contract of purchase and sale of peanutⅠ. Experiment Aim:1.Learn the key theory and its application during negotiation2.Enhance further team cooperation and its flexibility during negotiationⅡExperiment TheoryGame Theory and Negotiation applicationⅢ. Experiment Content1.Study the organization structures of each group and understand the illustration ofGreen Bank Organization.2.to summarize the common interests and differences.3.to create and discuss new options and search for objective criteria.Ⅳ. Experiment Demand1.first group of students acting as a third party in the dispute between twodepartment managers, sales and product development, will help the other twoparties work out a solution themselves.2.the third group of students will explain his reason and if possible he may givemore of his own reasons as sales representative.Ⅴ. Experiment Guidance1.Two groups will be divided in this simulation. The first group act as a third party.The second group act as department managers and as product development.2.It is important for the second party to give his options and discuss with the otherparty in order for him to reach a solution acceptable to both sides with the help of the his own party.Experiment 6 2 class hoursSuspension of claimⅠ. Experiment Aim:1.Dealing with sales enquires2. Dealing with sales orders3. Negotiating a SaleⅡExperiment Theory1.Distributive Negotiation2.Price Negotiation and Negotiation ZoneⅢ. Experiment Content1.Study the case carefully then copy and complete the invoice with informationgiven during the conversation.2.Do the series exercises given depending on the situation points through internet. Ⅳ. Experiment Demand1.With very computer skill, the students must finish the exercises within given time.2.promoting the ability of listening and written language to enhance students’written negotiation ability.Ⅴ. Experiment Guidance1.grasp written outline and letter’s skill.2.finish the tasks with written language within given time in order to promotewriting skill.Experiment 7 2 class hoursSteel trade warehouse loansⅠ. Experiment Aim:1.Learn the definition of Culture2.Culture Patterns during negotiations around the WorldⅡExperiment Theory1.Involvement of Third Parties2.Coalition, Multi-party NegotiationⅢ. Experiment Content1.Learn Hi-tech and Technical Background nowadays by internet.2.Study the influence of Cross Culture to negotiation.Ⅳ. Experiment Demand1.Learn style of different countries’ culture and its function on negotiation2.promote your own adaptability to different culture around worldⅤ. Experiment GuidanceOrganize each side of 4 students for one group, assume that you are negotiators sent by Hi-tech. Follow the negotiation style guidelines but do not exaggerate them to the point of making them unrealistic. Discuss them with your team and plan how you will follow them in your negotiation.Experiment 8 2 class hours The joint venture of waste tire processing production baseⅠ. Experiment Aim:1.Learn the rule of joint venture and related factors2.Grasp application of power tactics3.Study factors causing the changes of negotiation powerⅡExperiment Theoryw of Trust2.Suggestions of Enhancing Mutual TrustⅢ. Experiment Content1.how to decide a person trusts and is trusted?2.Effects of Trust3.Determinants affecting a person’s trustful or mistrustful behaviorⅣ. Experiment Demand1.Each group should discuss the background carefully to enhance trust one another2.Analysis the market of waste tire and establish outline at least plan for negotiationⅤ. Experiment GuidanceWhatever each think will advance his interest, each side can introduce additional facts and assert opinions that would be plausible in this situation.Experiment 9 2 class hoursExport payment settlementⅠ. Experiment Aim:1.Application for the payment under the knowledge of payment terms2.Grasp application of payment tactics3.Study factors causing the changes of negotiation powerⅡExperiment Theoryw of International Trade2.Suggestions of Enhancing Mutual TrustⅢ. Experiment Content1.adjust the contract of business trade for export payment settlement2.win-win resultⅣ. Experiment Demand1.each group should discuss the background carefully to enhance trust one another2.analysis the secondhand market of cars and establish two at least plan fornegotiationⅤ. Experiment GuidanceWhatever each think will advance his interest, each side can introduce additional facts and assert opinions that would be plausible in this situation.Experiment 10 2 class hoursRelocation compensationⅠ. Experiment Aim:1.To overcome obstacle or weak point under adjustment of location govenmentduring negotiation2.Each sides will get the satisfactory results for the compensationⅡExperiment Theoryw of real east2.Needs Theory3.Application of the Needs Theory in NegotiationⅢ. Experiment ContentAnalysis the background of each side, make out the outline for this case depending on the above theory, then try to apply to the case simulation.Ⅳ. Experiment Demand1.prepare to achieve a win-win result and apply in the negotiation2.analyze the interests of each parties and find out the common interests.3.if not reach an agreement one another, work out an options or alternatives.Ⅴ. Experiment GuidanceFollow the negotiation style guidelines but do not exaggerate them to the point of making them unrealistic. Discuss them with your team and plan how you will follow them in your negotiation.四、教学方法本门课程的教学方法:课堂讲授、案例讨论、模拟谈判、网络谈判及课外作业(通过网络平台学习参考文献、答疑,远程谈判)。
Hungry for your love那是在1942年的一个漆黑而寒冷的冬天,与在纳粹集中营的其他日子里一样没有任何区别,裹着破布,在冬日里瑟瑟发抖,依然无法相信这噩梦般的一切。
我只是一个年轻的男孩,我应该和朋友们一起玩耍,一起上学,憧憬美好的未来,长大,结婚,有一个属于我的家庭。
但是,对于眼前这一切来说,那些都是梦而已,我不再向往他们。
取而代之的是,我即将死去,自从我被从自己的家乡带着这来后,每天每小时都苟延残喘,我明天还会活着吗?是否今晚就会被带进毒气室呢?我在铁丝网附近来回走着,试图让瘦弱的身体暖和起来。
我很饿,已经记不起来何时有饥饿感了。
可以吃的东西似乎只是一个梦而已。
每一天,随着我们中人数的减少,那些过去的欢乐时间似乎仅仅是一场梦而已,于是我陷入了越来越深的绝望当中。
突然,我注意到,一个年轻的女孩正经过铁丝网的那端。
她停住脚步,用一双带有哀愁的目光看着我,似乎她也想告诉我,她理解我的处境,但是不晓得为何我会在这里。
我想把目光转移开,她这样看着我让我感到慕名奇妙的羞愧,但是,我又无法转移我的目光。
就在那时,她把手伸进口袋,拿出了一个红苹果,一个漂亮的,闪着红光的苹果。
啊,从我上次见到它已近很久很久了!她警惕的左右环视了一下,然后面带着胜利的微笑,将苹果扔过了铁丝网。
我跑着接种到了苹果,用冻的发抖双手紧紧握住它。
在我死亡的世界里,这个苹果所传递出的的正是生命和爱。
我抬起头,注视着那个女孩消失在远处。
第二天,我无法控制住自己,在同一时间,来到了靠近栅栏的地方。
是我疯了,希望她能再次出现吗?当然,就在此处,我必须抓住任何微小的希望,因为她给了我希望,所以,我必须要牢牢抓紧它。
她当真再次来了,并且,再次给我带来了一个苹果,面带着微笑,将苹果扔过铁丝网。
这次,我接住了苹果,并且把它举起,以便能让那个女孩看到。
她的眼睛在闪烁,是在同情我吗?或许,但是,我不敢肯定。
我只是感到这样注视着她是如此的幸福。
商务礼仪的开题报告引言商务礼仪作为一种特定场合下的社交行为规范,对于商务活动的成功和商业关系的发展具有重要意义。
随着全球化进程的加快和经济交流的频繁,商务礼仪的重要性日益受到人们的重视。
在此背景下,本篇文档旨在深入研究商务礼仪的相关内容,分析其作用和影响,并提出有效的应对策略。
问题陈述商务礼仪的规范和实践因不同行业和文化而异,但普遍存在的问题仍然值得关注和研究。
本文将重点探讨以下几个问题:1.商务礼仪的定义和范畴是什么?2.商务礼仪对商业活动的成功有什么影响?3.不同国家和地区的商务礼仪差异有哪些?4.如何应对跨文化商务交流中的礼仪差异?研究方法为了解决上述问题,我们将采用以下研究方法:1.文献综述:通过收集和分析相关文献,了解商务礼仪的定义、范畴和影响。
2.实地调研:通过实地访问企业和商务活动现场,观察并记录商务交流过程中的礼仪行为。
3.跨文化比较:通过比较不同国家和地区的商务礼仪差异,分析其原因和影响。
4.访谈调查:通过面对面或在线访谈方式,与商务人士交流,了解他们对商务礼仪的看法和经验。
期望结果本研究的期望结果包括以下几个方面:1.对商务礼仪的定义和范畴进行明确和系统的总结,建立起一个基础性的理论框架。
2.分析商务礼仪对商业活动的影响,揭示其与商业成功之间的关联性。
3.综合比较不同国家和地区的商务礼仪差异,总结出相应的应对策略和建议。
4.提出可行的方法和技巧以应对跨文化商务交流中的礼仪差异,促进跨文化商业合作的顺利进行。
计划和时间安排本研究计划按照以下时间安排进行:1.第一阶段(1周):文献综述和相关概念的提炼,确定研究方法和目标。
2.第二阶段(2周):实地调研和访谈调查,收集实际案例和数据。
3.第三阶段(1周):数据整理和分析,形成初步结论和发现。
4.第四阶段(1周):相关理论的归纳和整合,撰写正式报告。
5.最后阶段(2天):报告的审查和修改,准备最终版本。
预期影响本研究的预期影响主要体现在两个方面:1.理论价值:通过对商务礼仪的深入研究和分析,为商业活动中的礼仪规范提供理论支持和指导,促进商务交流的顺利进行。
关于商贸洽谈需要的礼仪英语When it comes to business negotiations, it is important to maintain proper etiquette and professionalism. Here are some essential etiquette tips for business negotiations:1. Dress appropriately: Dress in formal business attire to convey professionalism and show respect. Choose conservative and well-groomed outfits.2. Exchange business cards: It is customary to exchange business cards at the beginning of a meeting. Present your card using both hands and take a moment to read the other person's card before putting it away.3. Addressing individuals: Use appropriate titles and last names when addressing individuals, unless they specify otherwise. Avoid using first names unless invited to do so.4. Introduce yourself and your company: Begin the negotiation by introducing yourself and your company. Provide a brief overview of your company's background, achievements, and areas of expertise.5. Maintain good body language: Maintain good posture, make eye contact, and offer a firm handshake when greeting and parting. Show active listening by nodding and responding appropriately during the negotiation.6. Be punctual: Arrive on time for the negotiation meeting to show respect for the other party's time. If running late, inform them assoon as possible.7. Show respect for cultural differences: If negotiating with individuals from different cultures, research their customs and traditions to ensure your behavior is appropriate and respectful.8. Be prepared: Thoroughly research the company you are negotiating with, as well as their industry. Come prepared with all necessary documents, proposals, and data to support your negotiation points.9. Use proper language: Speak clearly and avoid using slang or jargon that may not be familiar to the other party. Keep your language formal and professional.10. Negotiate in a respectful manner: Remain composed and professional throughout the negotiation process. Be open to compromises and actively listen to the other party's viewpoint. Remember, building and maintaining good relationships are key factors in successful business negotiations. By following these etiquette guidelines, you can create a positive impression and establish a solid foundation for a successful outcome.。
竭诚为您提供优质文档/双击可除英语商务礼仪常用英语句子篇一:外贸英语:国际实用商务礼仪18条外贸英语:国际实用商务礼仪18条恰到好处的商务礼仪在处理外贸事宜中是十分必要的。
今天,小编为大家整理了国际实用商务礼仪18条。
每一条都蕴含学问哦~1.whatsthe“firstcustom”intheinternationalsociety?被国际社会公认的“第一礼俗”是什么?“Ladyfirst”.女士优先。
2.whatisthe“ThreeA”principleinsocialcommunications?社交中的“三A原则”指的是什么?Accept,Appreciate,Admire.接受对方,重视欣赏对方,赞美敬佩对方。
3.whatdoesTopmeanintheinternationaletiquette?在国际礼仪中,Top指的是哪三个原则?Time,objectiveandplace时间,目的,地点。
4.whenyouaretalkingwithpeoplefromwesterncountries,e ighttopicsshouldbeavoided.whatarethey?和西方人交谈时,应避免哪八个话题?Age,maritalstatus,salary,experience,address,persona llife,religiousbelief,politics,andopinionsaboutothe rpeople.年龄,婚否,收入,经历,住址,个人生活,宗教信仰,政治见解,以及对他人的看法。
5.whichthreewordsarethemostcommononesinsociallife?哪三个词在社交场合最常用?Thanks,excuseme(sorry),please.谢谢,对不起,请。
6.whataretherequirementsforappearanceinsocialcommun icationoccasions?社交场合的仪容要求是什么?natural,harmonious,beautiful自然,和谐,美观。
摘要Business negotiations means is a bargaining process during which two or more business parties discuss with the others to cooperate for common benefits when they have conflicts. In other words, the negotiators may benefit from the possible agreement they reach, but they still have conflicts. The reasons why business negotiations succeed are in result of quite many elements, but etiquette is one of the most important factors. The business etiquette shows the principle of respecting each other in business activities. The business etiquette is a role to restrain the negotiators' behavior in daily business activities. Treating others politely in negotiations not only shows negotiators' education and quality but also affects the thoughts and emotions of the other party in some degree. Most of the negotiations have two goals: set up business relations and reach an agreement in business. To obtain the goals successfully, in the modern society, it is quite important to have the knowledge of business etiquette is of great importance. This paper will mainly talk about the importance of etiquette in business negotiations.Key Words: business etiquette; business negotiation; negotiators摘要商务谈判是交易双方或多方为了共同利益合作,但同时又存在如何分配利益的冲突中讨价还价的过程。
换句话说,双方可以相互受益于从一系列可能的结果达成的协议,但依然存在利益冲突。
促使商务谈判成功的因素很多,但礼仪在谈判中的效应占有十分重要的位置。
在谈判中以礼待人,不仅体现着自身的教养与素质,而且还会对谈判对手的思想、情感产生一定程度的影响,于是便有商务礼仪之说。
绝大多数谈判都有两个目的:做成生意以及建立良好关系。
在当今经济条件下,为了达到这两个目的,了解谈判中的商务礼仪并给予重视就显得十分重要。
本文主要讨论的是礼仪的重要性。
关键词:商务礼仪;商务谈判;谈判代表On Etiquette in Business NegotiationsNegotiation is a basic human activity as well as a process people undertake everyday to manage their relationship such as a buyer and a seller, a husband and a wife, children and parents. As the stakes in some of these negotiations are not very high, people do not have to get preparations for the process and the outcome.But in international business negotiations, the stakes are usually high, and people cannot ignore this fact, so they have to get preplans in a more careful way. Both parties in this kind of negotiation should contact each other so that they can get a better deal rather than simply accepting or rejecting what the other party is offering. The whole process of negotiation is based upon the premise that both parties are interdependent, that is, one side cannot get what he (she) wants without taking the other into consideration.In the process of negotiation, there are no rules, traditions, rational methods or higher authorities available to resolve their conflict once it crops. Nowadays, the business negotiation is not only a science, but also an art. As a good negotiator, it requires not only his or her mastery of professional knowledge, mastery of sociology, psychology linguistics, but also the knowledge of etiquette, which will help him or her to copy with the business negotiation very well. If the negotiators in both side have any dispute or they are deadlocked, then all their words must be polite. All in all, whether the effort of the negotiation is satisfied or not finally, it is also important for the two parties to pay attention to the etiquette. It is said that the main body of the business negotiation are human beings, and people’s contacts ar e sure to accord with a specified standard of etiquette. In a word, etiquette plays an important role in business negotiations.1. Business NegotiationsBusiness negotiations refers to the behavior and process conducted through communication, in order to reach an agreement on certain trade by two or morebusiness parties to coordinate their business relationships and to satisfy their own needs.During the negotiations, whether the two or more parties can discuss harmoniously and reach a consensus is influenced by the negotiators' appearance, manners and style of communication. So the etiquette and communication skills of the negotiators are no less important than anything else. They play quite a significant role throughout the negotiation. They can also affect the negotiation.2. Etiquette in Business NegotiationsWith the development of Chinese economy, more and more business activities are required for the exchange of information. Business etiquette is the basic quality when businessmen take actions. It's a standard, also an essential condition for business activities.2.1. The Definition of Etiquette in Business NegotiationsBusiness etiquette is an important part of etiquette, it refers that the business people comply with socially accepted norms of conduct, in order to establish a good image for both individuals and corporation in business activities.Business etiquette differs from interpersonal etiquette in that the former is involved in all the steps of business activities. For a company, every segment is related to its image, including making purchases, selling and after—sale services, which means that if each and every member of a company can do their jobs as the business etiquette requires, it will help shape a good enterprise image and promote the selling of the goods.2.2. The Functions of Business Etiquette2.2.1. Emphasize CreditBoth business parties want benefits from the other one, rather than unilaterally. Therefore, honesty and credit are quite important in business activities. Honesty means attending business activities sincerely, do their best to reach an agreement, instead of indulging in empty talk and do nothing practical. As for credit, it meanstrue in word and resolute in deed. After signing the contract, do carry out the contract. If coming across an accident and failing to fulfill the contract, then make up it with a satisfied solution.2.2.2. Emphasize TimelinessThe timeliness of business activities is quite important, chances never come back. In business activities, if businessmen do things properly at a proper time, things will be smoothly resolved.2.2.3. Emphasize CultureBusiness activities belong to economic actions, culture elements, though, are involved. To be politeness, good-mannered and elegant, negotiators should improve their cultural quality and shape good images for their companies.Due to the cultural diversity, however, what seems appropriate in one country can be inappropriate in another, which results in misunderstanding, friction or even the failure of the whole negotiation. For example, in China, conservative suits for men with subtle colors are the norm while women should avoid high heels and short sleeved blouses. The Chinese frown on women who display too much. Subtle, neutral colors should be worn by both men and women. Jeans are not acceptable for business meetings. Revealing clothing for women is considered offensive to Chinese businessmen. While in the United States, business suit and tie are appropriate in a ll major cities. Businessmen should wear dark colored business suits in classic colors of gray and navy. For an important formal meeting, choose a white dress shirt, for less formal a light blue shirt will still help to shape a conservative appearance. Women should wear a suit or dress with jacket in major cities. Wearing classic clothing and classic colors of navy, gray, ivory, and white will give you a confident and conservative appearance. Clothing, whether formal or casual, should be clean and neat in appearance.2.3. Principles of Business Etiquette2.3.1. RespectRespect is the essential of etiquette. In real life, men being created equal, respecting the elders, paying attention to clients, all of the things above indicate a good quality. Treat others gently and remember not to please others hypocritically, or be mean due to being rich. All in all, to be respectful and friendly to others is an important role in dealing with interpersonal relationships, which is also good for enterprises.2.3.2. SincerelyBusinessmen pay attention to etiquette to shape good images for both individuals and corporations. As a result, in terms of the items of business activities, businessmen should focus not only on the meanings of etiquette’s forms and measures, but on its long-term benefits. Only to obey the principle of sincerity with an eye on the future can businessmen obtain the finial benefits. In other words, to value their figures and reputations, both businessmen and enterprises should not only ask for etiquette’s formal perfection, but also regard it as the true qualities of businessmen. 2.3.3. ModestyModesty is not only a virtue but also a significant condition for successful social contacts. It means to be generous, kind, and easy to go on well with and be willing to take others' advice, means to have strong attraction to others and means to have the ability to deal with interpersonal relations.2.3.4. ToleranceTraditional Chinese culture always emphasizes and encourages tolerance and regards it as a basic virtue in dealing with interpersonal relations. In business activities, tolerance is also required to be open—minded in handling disputes. Misunderstanding and conflicts are inevitable in business activities stem from their own benefits. To deal with all kinds of relations and disputes correctly and obtain long-term benefits, businessmen should abide by the principle of tolerance, be open-minded and have a vision on the future.Above all, have the knowledge of tolerance in interpersonal relationships and business activities, businessmen will get respect from others, which does benefit theirown business.3.The Function of Etiquette in Business NegotiationsBusiness etiquette has an important role on the negotiations, especially on the international business negotiations. It mainly has the following effects:3.1. Communication and Coordination3.1.1. Promoting CommunicationBusiness negotiations process, that is, the process of negotiations of the two sides. All of the successful negotiations are the result negotiated by the two parties, which means both sides to communicate and understand each other. The negotiators are humans, in other words, they have their own thoughts, views and attitudes. People will have different ideas and understandings towards the same question due to their positions and angles. This will make it more difficult for negotiators to understand each other. If they fail to communicate, they can't reach an agreement or even cause misunderstandings, and then consequently bring bad influence to their companies. As a result, business etiquette aims to eliminate differences and get both parties to approach to each other and communicate smoothly. Sometimes , regardless of etiquette may mess things up, for example, making an appointment before visiting and be on time, or others may have the view that you're not polite enough and are not a nice person or company to cooperate with.3.1.2. Coordinating Interpersonal RelationsIn business activities, it’s inevitable to come across unhappiness, sometimes the clients get angry, if handled unsuitably, the image of the businessmen will be badly influenced, even the companies can’t be avoided. In this situation, business etiquette will help to eliminate conflicts and distributions, so that the two or more parties can understand each other and solve the distributions smoothly.3.2. Improve Personnel Quality and MoralityB usiness etiquette can improve people’s personnel quality and morality. In the modern society, competition among the enterprise is ultimately the competition fortalents. But for negotiators, it is the competition of personal qualities and professional negotiating skills. Therefore, an excellent negotiator not only has the professional knowledge, but also has the good etiquette. Then they can have a perfect play on the international business negotiations and they can win more chances for the enterprise, also for themselves.3.3. Maintain and Beautify the Image of Both Individuals and Companies 3.3.1. Shape Good Images for IndividualsBusiness etiquette is able to maintain and beautify the image for both individuals and corporations. In the international business negotiation, negotiators’ images are on behalf of the company’s image, product image and service image, so they must pay enough attention to the design of the negotiators’ image s.During the negotiations, the first thing that catches the opposite party’s eyes is the personal image of the negotiator. The perfect personal image can leave the opposite a good first impression. For example, in dresses, negotiators should abide by the following principles: Both men and women should always wear a suit. The best color considered to be dark navy and gray. Men should wear shirts that are nicely starched and not taken right out of the dryer. White shirts should be white, not yellowish. Men’s ties should be seen and not heard. Women should avoid wearing several pieces of jewelry, especially dangling, chunky sorts. Wear accessories and jewelry that make you look polished and professional. Make sure shirts are at least knee length. Women should always wear hosiery, and shoes with heels. Y ou should try to be on the conversation side rather than trying to look glamorous. Thus, negotiators are easily to win the trust of the opposite party. And this will lay a good foundation for both sides in the following negotiation.3.3.2. Shape Good Images for CompaniesPaying attention to business etiquette does good to shape and maintain images of companies. According to the result of a marketing research report in Washington D.C, 96% of those who were treated impolitely don’t complain directly, 92%, though, won’t contact the company any more. What’s worse, they will tell 9 people, inaverage, about their experience, and 13% of the 9 people will tell another 20 men. In conclusion, each and every member of the company is the basic of the corporate image when he (she) get in touch with others.Good images are huge intangible assets of a company. The brand value of Nestle is $8.5 billion, and that of Coca Cola adds up to $24.4 billion. Behind the t huge brand value, it is the powerful corporate image.If a company has a good image , it also means that the company has a high reputation and can earn trust of the clients, which makes it easier to keep sales distributions smooth, to larger the market shares and to get support from the government and medias.ConclusionAll in all, in business negotiations, every particular gesture and behavior of the negotiator stands for the company in some degree, so the knowledge of business etiquette is quite important part in business negotiations. Executive managers or leaders in a company can use business etiquette training to improve their business’ company culture. A company culture is the intangible environment used by companies to reinforce proper business values, ethics and etiquette. Employees can use the company culture for understanding how to act or react in various business situations. The company culture may also be bolstered when executive managers and leaders use proper etiquette for manners during business functions in which employees will be involved. As a result, business etiquette is no less important than anything else, and all negotiators and companies should pay attention it to negotiate smoothly.Bibliography[1] The Meaning of Business Etiquette/about_6391754_meaning-business-etiquette.html[2] Mind your manners and improve your business negotiations/blog/tag/business-etiquette-and-negotiations[3] 李心.浅谈国际商务谈判中礼仪的合理使用,黑龙江教育学院学报,2008. 27(11)[4] 徐鹏飞. 浅谈商务谈判中的礼仪. 浙江理工大学外国语学院. 商场现代化2006年第9期[5] 金正昆. 商务礼仪. [M]北京大学出版社,2004.[6] 金正昆.商务礼仪简论[M].北京:中国工商大学出版社,2005[7] 李宝宁.大学语文[M].陕西:西北大学出版社,1998[8] 吕维霞.现代商务礼仪及其发展的新特点[M].北京:对外经济贸易大学,2004[9] 李兴国.现代商务礼仪及其作用[M].哈尔滨:黑龙江科学技术出版社,2002。