email商业实用英文

商业英语邮件格式范文(精选22篇)商业英语邮件格式范文第11篇At the beginning of the email 邮件开头Thanking your reader is a wonderful way of opening an email. It sets the right tone and makes the reader feel appreciated, which is particularly vital if you require future help from them.1、Thank you for contacting us. 谢谢您联系我们。

If someone writes to enquire about your pany’s services, begin your email with this sentence. Show your appreciation for their interest in working with your pany.2、Thank you for your prompt reply. 谢谢您的准时回复。

When a client or colleague replies to a previous email in a short amount of time, notice and acknowledge this. If the reply wasn’t quick, simply removing “prompt” will work, or, you can opt for, “Thank you for getting back to me.”3、Thank you for providing the requested information. 谢谢您提供我们需要的信息。

If you have asked someone for information, and they took the time to send it to you, use this sentence to demonstrate that you value what they’ve done.4、Thank you for all your assistance. 谢谢您的援助。

E-mail商业实用英文100句本篇涵盖100句常用商业例句，包含自我介绍、提议会面、约定会面时间、无法如期会面、更改/延后会面时间等常用e-mail句型!目录1.自我介绍Introduction 实用例句 (1)2.提议会面Appointment 实用例句 (2)3.约定会面Arrange for an appointment 实用例句 (3)4.确定会面时间Make sure for the appointment 实用例句 (4)5.无法如期会面Cancel the appointment 实用例句 (5)6.更改、延后会面reschedule、postpone 实用例句 (7)1.自我介绍Introduction实用例句We are desirous of extending our connections in your country.我们拟拓展本公司在贵国的业务。

We have been having a good sale of umbrellas and aredesirous of expanding our market to your country.我们的雨伞一直很畅销，而我们想要在贵国扩展敝公司的经营市场。

We have the pleasure of introducing ourselves to you asone of the most reputable exporters.我们有这个荣幸向您介绍敝公司是一家信誉优良的出口商。

BCQ is an ISO, UL and NSF certified company.BCQ是一家ISO、UL和NSF合格认证的公司。

We shall be much obliged if you will give us a list of somereliable business houses in Japan.如果您能提供敝公司一些在日本具有可靠信誉的公司名单，敝公司将感激不尽。

商务必备英⽂E-MAIL模板——收到付款通知收到付款通知 Receipt of Payment NoticeWe are in receipt of your email about payment notice of ①(对⽅发送邮件时间)contents of which have had our due perusal. In view of ②(说明原因),we will ③(我⽅⽴即办理事宜)immediately. Supplementary to this email, we wish to say that the amount ④(货款⾦额)has already been ⑤(货款处理情况).Please accord this matter your close attention. If you haven’t received the payment of the goods, please keep us advised as far in advance as possible.○填充词②此处可⽤其他原因来填充，如：● aiming to promote business促进业务● the customary commercial practice 商业惯例● initial cooperation ⾸次合作○替换句●告知我⽅货款已经汇出① We inform you that…has been remitted.② We have remitted…③ The purpose of this email is to inform you that…has been remitted.●提醒对⽅注意查收① Please put this matter into your top list.② We shall appreciate it if you could pay closer attention to this matter.③ We trust you will act accordingly.●提醒对⽅告知情况① If you fail to receive…, please email to let us know...② If you fail to get…, please email to tell us…③ If you have not received…, please inform us…>>更多付款模板参考《商务英⽂E-MAIL模板⼤全》☆询问付款⽅式☆接受付款⽅式☆要求修改信⽤证☆信⽤证修改☆付款通知☆催促付款（初次）☆催促付款（最后通告）☆索取发票☆寄送发票。

英语email范文在国际商务活动中，商务电子邮件是信息传递、交流、联系的主要媒介之一。

此外，邮件格式对于一封好的商务信函的形成也起着相当大的作用，所以赶紧来看看这些英语范文吧。

英文Email范文1Dear Jimmy,In order to strengthen economic relations and promote friendship between us, I'd like to invite you for a meeting with our general manager Zhang Zheng if you feel convenient.As the 15th International Books Trade Fair will be held in Beijing Modern International Exhibition Center from March 20th to 25th, 2011, we think you might be paying a visit to the exhibition. As the name suggests, it has been a fair for international famous books since 2000, which is also regarded as the “representative books fair” in China. If you come, we would like to invite you for a meeting with our general manager at the Garden Hotel, on March 19th to discuss business potential expansion between us. Our general manager wishes to have the opportunity for a meeting with you and to show you around our workshop, thus consolidating friendly business relations.We will appreciate your confirmation of availability at your earliest convenience.Yours sincerely,Wang Hui亲爱的吉米：为加强巩固我们之间的经济关系及友谊，诚挚邀请您与我公司总经理张正会面，当然是以您方便为前提。

【导语】在职场上常常要⽤到 Email 沟通，在国内我们可能还使⽤⼀些常⽤的社交软件来交流⼯作事宜，⼀旦到了国外或和外国⼈沟通，你会发现⼯作内容沟通邮件往来⾮常频率！精选了50句超实⽤的Email 职场英语句⼦，让你轻松在短时间内就可以写出专业邮件！⼀. Opening「开场⽩」1. I am writing to confirm/enquire/inform you…我写信时要确认/询问/通知你。

2. I am writing in reference to …我写这封信是关于…3.We hear from…（已知道对⽅的问题）我⽅得知。

4. In response to your letter…（回复对⽅的询问）回复您的来信。

⼆. 道谢回信1. Thank you for your email.谢谢你的来信。

2. Thanks for your reply.谢谢你的回复。

3. Thank you for sending me…谢谢你寄给我。

4. Your prompt response willbe most appreciated.很感激你快速的答复。

5. I would appreciate your kindestunderstanding with/regarding this matter.我很感激你对这件事情的理解。

6. Thank you for your time andconsideration.感谢您的宝贵时间。

7. Thank you for reaching out to usregarding …感谢您主动联络我们。

8. Please convey my thanks toall the staff involved, they certainly did an excellent job.请传达我的谢意给有关的同事，他们真的做得很好9. Thank you so much for inviting me.⾮常感谢您邀请我。

常用英文商业书信大全(wai mao )1.请求建立商业关系Rogers Chemical Supply Co. 10E.22Street Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in extending our, range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to transact a significant volume of business. We look forward to your earlyreply.Very truly yours自米兰职权里斯托鞋类公司取得贵公司和地址，特此修函，祈能发展关系。

多年来，本公司经营鞋类进口生意，现欲扩展业务范围。

盼能惠赐商品目录和报价表。

如价格公道，本公司必大额订购。

烦请早日赐复。

此致 `2.回复对方建立商业关系的请求Thank your for your letter of the 16th of this month. We shall be glad to enter into business relations with your company. In compliance with your request, we are sending you, under separate cover, our latest catalogue and price list covering our export range. Payment should be made by irrevocable and confirmed letter of credit. Should you wish to place an order, please telex or fax us.本月16日收到有关商务关系的来函，不胜欣喜。

英语商业email完整格式范文Subject: Inquiry about Product PricingDear [Recipient's Name],I hope this email finds you well. My name is [Your Name] and I am a purchasing manager at [Company Name]. I am writing to inquire about the pricing of your products, specifically [Product Name].We have been researching potential suppliers for this product and we are impressed with the quality and reputation of your company. However, before we make a decision, we would like to know more about your pricing and if there are any discounts available for bulk orders.Could you please provide us with your current price list for [Product Name] and any volume discounts that may apply? In addition, we would like to know about the payment terms, delivery times, and any other relevant information about ordering from your company.We are looking to place a significant order in the near future and we would appreciate it if you could respond to this email at your earliest convenience. If possible, we would also like toschedule a meeting or phone call to discuss our requirements in more detail.Thank you for your attention to this matter. We look forward to hearing from you soon.Best regards,[Your Name]Purchasing Manager[Company Name][Contact Information]。

英语商用邮件格式范文英文回答：Format for Business Emails.Subject.Keep it concise and informative.Example: "Meeting Follow-Up: Project XYZ"Salutation.Use a professional greeting, including the recipient's name or title, e.g., "Dear Mr./Ms. [Last Name]".If the recipient is unknown, use a generic salutation, e.g., "To whom it may concern".Body.Introduction:State the purpose of your email clearly and succinctly.Main Point:Present your main message or request in detail.Use clear and concise language, avoiding jargon or technical terms.Supporting Information:Provide any necessary context, data, or evidence to support your main point.Use bullet points or subheadings for clarity.Call to Action:If applicable, request a response or action from the recipient.State the desired outcome or timeline.Closing.Courteous Closing:Use a polite closing, such as "Sincerely" or "Best regards".Signature.Include your name, job title, company, and contact information.Formatting.Font: Use a professional font, such as Arial or Times New Roman.Font Size: 11-12 point font is standard.Margins: Use standard margins (1 inch on all sides). Line Spacing: Single or double spacing is acceptable.Attachments: If necessary, attach relevant documents or files.Additional Tips.Proofread carefully: Check for grammatical errors and typos.Be concise: Get your point across in as few words as possible.Use a professional tone: Avoid slang, colloquialisms, or overly informal language.Consider the recipient's perspective: Tailor your email to the audience you're addressing.Use a subject line that accurately reflects the content of your email.中文回答：商务邮件的格式范例。

英文email范文不论在什么时候，英文版本的email都会在我们与外国客户的交谈中起着很大的联系作用。

以下是店铺给大家带来实用英文Email范文，以供参阅。

英文Email范文篇1Dear Mr. / Ms.,This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business.We shall appreciate any help you can give Mr. Jones and will always be happy to reciprocate.Yours faithfully尊敬的先生/小姐，现向您推荐我们的市场专家弗兰克•琼斯先生。

他将因公务在四月15日到四月中旬期间停留伦敦。

我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。

您诚挚的英文Email范文篇2Dear Mr./Ms,Mr. John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there.Please let us know if the time is convenient for you. If not, what time you would suggest.Yours faithfully,尊敬的先生/小姐我们的总经理约翰格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于六月3日下午2：00点拜访您。

请告知这个时间对您是否方便。

如不方便，请建议具体时间。

Unit 7 咨询篇1. 询问公司信息Dear Mr. Smith,From your advertisement in the March 28, 2011 issue of Foreign Trade, we understand that your company specializes in the export of various light industrial products and that you are making effort to extend overseas trade. We are contacting you with a view to introducing some of your products into our market. Therefore, we need more detailed information about your business.We have been in the import and export business for over 30 years. It appears that demand for light industrial products is now increasing and we believe that your corporation has the ability to do considerable business in this area.We would appreciate it very much if you could send us your latest catalogues for the items, as well as price lists for the various lines and your terms and conditions of sales.We look forward to your early reply.Yours sincerely,Wang Lin尊敬的Smith先生：我们从3月13号出版的《对外贸易》杂志上刊登的广告上获悉贵公司专营各种轻工业产品的出口业务，并力求扩展海外市场。

英语商业书信常用开头语E m a i l o p e n i n g-CAL-FENGHAI.-(YICAI)-Company One1英语商业书信常用开头语 Email opening英语商业书信：常用开头语 Email opening(一)（1）特此奉告……To inform one of; To say; To state; To communicate; To advise one of; To bring to one's notice (knowledge); To lay before one; To point out; To indicate; To mention; To apprise one of; To announce; To remark; To call one's attention to; To remind one of; etc.1. We are pleased to inform you that2. We have pleasure in informing you that3. We have the pleasure to apprise you of4. We have the honour to inform you that (of)5. We take the liberty of announcing to you that6. We have to inform you that (of)7. We have to advise you of (that)8. We wish to inform you that (of)9. We think it advisable to inform you that (of)10. We are pleased to have this opportunity of reminding you that (of)11. We take the advantage of this opportunity to bring before your notice12. Please allow us to call your attention to13. Permit us to remind you that (of)14. May we ask your attention to15. We feel it our duty to inform you that (of)（2）为(目的)奉告某某事项……1. The purpose of this letter is to inform you that (of)2. The purport of this line is to advise you that (of)3. The object of the present is to report you that4. The object of this letter is to tell you that5. By this letter we Purpose to inform you that (of)6. Through the present we wish to intimate to you that7. The present serves to acquaint you that（3）惠请告知某某事项……1. Please inform me that (of)2. Kindly inform me that (of)3. Be good enough to inform me that (of)4. Be so good as to inform me that (of)5. Have the goodness to inform me that (of)6. Oblige me by informing that (of)7. I should be obliged if you would inform me that (of)8. I should be glad if you would inform me that (of)9. I should esteem it a favour if you would inform me that (of)10. I will thank you to inform me that (of)11. You will greatly oblige me by informing that (of)12. We shall be obliged if you will inform us that (of)13. We shall be pleased to have your information regarding (on, as to; about)14. We shall deem it a favour if you will advise us of15. We shall esteem it a high favour if you will inform us that (of)（4）特确认，本公司某月某日函件……1. We confirm our respects of the l0th May2. We confirm our letter of the l0th of this month3. We confirm our last letter of the l0th June4. We had the pleasure of writing you last on the l0th of this month5. We confirm our respects of the l0th June6. We confirm the remarks made in our respects of the l0th July7. We confirm the particulars of our enquiry by telephone of this morning8. In confirming our telegram of this morning, ---9. Confirming our respects of the 10th May,---10. Confirming our last of the 10th June,---（5）贵公司某月某日函电，敬悉……l. We have pleasure in acknowledging receipt of your esteemed favour of the 3rd May2. We are pleased to acknowledge receipt of your favour of the lst June3. We have to acknowhedge receipt of your favour of the 5th July4. Your letter of May 5 was very welcome5. Your letter of April l0 gave me much pleasure6. Your esteemed favour of 7th May was duly received by us7. Your favour of the 5th June is duly to hand8. Your favour of the l0th is to (at) hand9. We are in due receipt of your favour dated the 7th June10. We are in receipt of your letter of the 7th July11. We are in possession of your letter of the 5th April12. We have duly received your favour of the 5th March13. Your letter of yesterday's date is duly to (at) hand14. Your esteemed communication of yesterday's date is just to (at) hand15. We thank you for your favour of the 5th May16. We are obliged for your letter of the 5th May17. Many thanks for your latter of the 5th June18. Very many thanks for your letter of May 519. In acknowledging receipt of your letter of the 5th June, ...20. Your favour of the 5th May has just reached me21. Your favour of the 5th May is duly received22. Your favour of the 5th May is now before me23. Your promised letter under date (of) the 5th June has just reached us。

商务英文E M A I L大全电子Company number【1089WT-1898YT-1W8CB-9UUT-92108】目录Chapter 1 建立贸易关系1. 请求建立贸易关系 Request for Establishing Business Relations2. 回复请求建立业务关系 Reply to the Request for Establishing Business Relations3. 索取产品资料 Request for Product Literature4. 回复索取产品资料 Reply to the Request for Product Literature5. 邀请会面 Invitation to the Business Appointment6. 接受会面邀请 Accepting the Invitation to the Business Appointment7. 谢绝会面邀请 Declining the Invitation to the Business Appointment8. 要求更改会面时间及地点Request for Changing the Time & Place of the MeetingChapter 2 推销9. 向特定客户推销 Sales Letter to Specific Customers10. 向不特定客户推销 Sales Circular to Non-Specific Customers11. 寄信给老客户 Sales Letter to Old Customers12. 寄信给新客户 Sales Letter to New Customers13. 推销新产品 Sales Letter for Promotion of New Products14. 推销劳务 Sales Letter for Promotion of Labor ServicesChapter 3 询盘和订货15. 一般询盘 General Inquiry16. 回复一般询盘 Reply to the General Inquiry17. 具体询盘 Specific Inquiry18. 报虚盘 Making a Non-Firm Offer19. 报实盘 Making a Firm Offer20. 买方还盘 Making a Counter Offer21. 卖方返还盘 Making a Counter-Counter Offer22. 下订单 Placing an Order23. 接受订单 Accepting an Order24. 拒绝订单 Declining an Order25. 下续订单 Placing a Repeat Order26. 推荐替代品 Offering a Substitute Product27. 接受替代品 Accepting a Substitute Product28. 拒绝替代品 Declining a Substitute Product29. 涨价通知 Notice for Price Increase30. 回复涨价通知 Reply to the Price Increase NoticeChapter4 付款31. 询问付款方式 Asking about Payment Terms32. 接受付款方式 Accepting Payment Terms33. 要求修改信用证 Request for Amendment to L/C34. 信用证修改 Amendment to L/C35. 付款通知 Payment Notice36. 收到付款通知 Receipt of Payment Notice37. 催促付款（初次）Urging Payment (First Notice)38. 催促付款（最后通告）Urging Payment (Last Notice)39. 索取发票 Asking for Invoice40. 寄送发票 Sending InvoiceChapter 5 包装和交货41. 包装要求 Packaging Requirements42. 回复包装要求 Reply to Packaging Requirements43. 装运时间 Time of Shipment44. 回复装运通知 Reply to Time of Shipment45. 催促装运 Urging Shipment46. 回复催促装运 Reply to Urging Shipment47. 出货通知 Shipment Advice48. 货物抵达通知 Goods Arrival NoticeChapter 6 投诉和致歉49. 投诉货物未寄达 Complaint about Goods Arrival Failure50. 对货物未寄达致歉 Apology for Goods Arrival Failure51. 出货延迟 Late Delivery52. 对出货延迟致歉 Apology for Late Delivery53. 投诉货物质量 Complaint about Poor Quality of Goods54. 对货物质量不佳致歉 Apology for Poor Quality of Goods55. 投诉货物数量 Complaint about Wrong Quantity of Goods56. 为数量错误致歉 Apology for Wrong Quantity of Goods57. 投诉发货出错 Complaint about Receiving Wrong Goods58. 为发货有误致歉 Apology for Sending Wrong Goods59. 抱怨包装不良 Complaint about Poor Packaging60. 为包装不良致歉 Apology for Poor Packaging61. 付款出错 Payment Error62. 为付款出错致歉 Apology for Payment Error63. 对服务的不满 Service Dissatisfaction64. 对服务不满致歉 Apology for Customer Service DissatisfactionChapter 7 商务交往65. 请求筹备出差 Request for Preparing for a Business Trip66. 回复请求筹备出差 Reply to the Request for preparing for a Business Trip67. 确认预定行程 Confirming Itinerary Reservation68. 出差后的感谢 Thanks for a Business Trip69. 活动通知 Activity Notice70. 集会通知 Gathering Notice71. 邀请担任演讲者 Inviting Speaker72. 回复演讲邀请 Reply to the Invitation for Speaker73. 展销会通知 Trade Fair Notice74. 回复邀请 Reply to the Trade Fair Invitation75. 请求帮忙做问卷调查 Request for Filling Out Questionnaire76. 请求转载许可 Request for Reproduction PermissionChapter 8 公司人事77. 人事查询 Personnel Enquiry78. 找寻人才 Looking for Qualified Personnel79. 晋升公告 Promotion Announcement80. 调动通知 Transfer Notice81. 褒奖员工 Complimenting EmployeesChapter 9 公司内部82. 会议通知 Meeting Notice83. 例行报告 Routine Report84. 问题报告 Problem Report85. 提案 Proposal86. 回复提案 Reply to Proposal87. 说服对方 Convincing the Other Side88. 给予指示 Giving Instructions89. 新产品说明 New Product DescriptionChapter 10 社交信函90. 邀请与约见函 Invitation and Appointment Letter91. 回复邀请 Reply to Invitation92. 祝贺函 Letter of Congratulation93. 慰问函 Letter of Sympathy94. 感谢函 Letter of Thanks95. 道歉函 Letter of Apology96. 通知函 Letter of Advice97. 鼓励函 Letter of Encouragement98. 探病函 Letter of Consoling the Sick99. 吊唁函 Letter of Condolence100. 节日问候 Seasons GreetingChapter 1 建立贸易关系1. 请求建立贸易关系 Request for Establishing Business Relations We have learned from ①(信息来源) that you are ②(公司性质) in ③(国名或地域名). We are glad that you are interested in ④(产品名称). So, we are willing to establish business relations with you. Attached please find ⑤(附件内容).We are ⑥(公司性质). We export ⑦(出口产品名称) to ⑧(出口产品目的地). If ⑨(对方条件)，we ⑩(期待事宜).We look forward to receiving your inquiry at an early date.2. 回复请求建立贸易关系 Reply to the Request for Establishing Business RelationsThanks for your email to enter into business relations with us in ①(经营范围). We have read your ②(邮件附件内容).As you know, we are ③(重述本公司身份). We have a large ④(需求量大的产品名称) market here, so we are seeking new partners. If possible, we’d like to be ⑤(我方角色) in ⑥(国名或地域名).Should ⑦(对方提供的优惠), we’ll ⑧(订单种类).We look forward to your favorable reply.3. 索取资料 Request for Product LiteratureWe learn from ①(信息来源) that you are ②(供货商身份). We ③(关注产品途径) and became much interested in your ④(产品名称). We are ⑤(我方公司身份). As we are interested in doing business with you, we would like you to send us ⑥(邮寄方式) thedetailed information about ⑦(欲购产品名称) to ⑧(邮寄地址). The demand for ⑨(产品类型) in our market is really great.Your immediate attention is highly appreciated.4. 回复索取产品资料 Reply to the Request for Product Literature We are so glad that you are interested in ①(产品名称).Attached are ②(附件内容). As you requested in your email, we sent you our ③(索取资料) by ④(邮寄方式), which will tell you everything about our ⑤(产品名称).Although established in ⑥(公司成立时间), we are developingvery fast. We pay great attention to ⑦(特别关注之处). We have introduced advanced production equipment from ⑧(国名或地域名). We now export our products to ⑨(出口产品目的地). ⑩(产品畅销国11 (某一特定产品系列) is a国名或地名) is our largest market. ○bestseller.We look forward to your trial order.5. 邀请会面 Invitation to the Business AppointmentI’d like to invite you for a meeting with ①(我公司会面人职务和姓名) if you feel convenient.As ②(会议名称) will be held in ③(会议地点) from ④(会议起始日) to ⑤(会议结束日), we think you ⑥(对方可能采取的行动). If you come, we would like to invite you for a meeting with ⑦(我公司会面人)at ⑧(会面地点), on ⑨(双方会面日) to discuss ⑩(双方会11 (我公司会面人) wishes to have an opportunity面商讨事宜). ○for a meeting with you.We look forward to receiving a positive reply from you.6. 接受邀请会面 Accepting the Invitation to the Business AppointmentI’m glad that you will arrange a meeting between ①(对方会面人职务和姓名) and me on the day before the opening of ②(会议名称) to ③(会面事宜).As a matter of fact, we had had the intention to meet ④(对方会面人职务) during ⑤(会议名称) before we got your email. We cherish the opportunity ⑥(我方珍惜之事), and are pleased to have a chance to ⑦(有机会之事).We look forward to seeing you in Dongguan.7. 谢绝会面邀请 Declining the Invitation to the Business AppointmentThank you for your email of ①(对方邮件发送日), inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称) at ⑤(会面地点).I’m sorry to say that we are unable to go to ⑥(会议名称), when we ⑦(拒绝会面原因). That’s why I can’t go and meet ⑧(对方会面人职位).We hope that you will understand our situation. We wish to meet sometime in the near future to ⑨(会面目的).8. 要求更改会面时间及地点 Request for Changing the Time & Place of the MeetingThank you for your email of ①(对方邮件发送日), inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称) at ⑤(会面地点).We’d like to have the meeting on ⑥(我方提出的会面时间) at ⑦(我方提出的会面地点). It will be much more convenient to us if you agree to the date and place we have suggested.Your favorable reply would be highly appreciated.Chapter 2 推销9. 向特定客户推销 Sales Letter to Specific CustomersI would like to tell you that we have got the ①(产品名称) you inquired about ②(对方询盘时间). Attached are ③(附件名称), which will give you all details for placing an order.④(产品名称) we’ve got are ⑤(产品优势). They are really ⑥(欲推销产品引以为傲之处). They are at least as good as, if not better than, ⑦(与同类产品一样好), but prices are ⑧(价格情况). We expect your feedback before the end of this month.10. 向不特定客户推销 Sales Circular to Non-Specific Customers We are willing to seek partners for ①(出口产品类型).We are ②(我公司注册地点)，specializing all kinds of ③(产品种类). They are bestsellers both at home and abroad. We’ve now made some researches on ④(新研制产品名称), which we are able to provide regularly.If you are interested, please contact me at ⑤(电话联系方式). For more related information, you can ⑥(获知信息途径). Maybe we will make arrangements for a meeting to discuss details concerning ⑦(商讨事宜).11. 寄信给老客户 Sales Letter to Old CustomersIt’s been ①(有业务往来持续时间) since we executed your last order. Recently, we got in large quantities of ②(新产品名称). Attached please find ③(附件名称).I’d like to inform you that, we are ④(优惠措施) on certain items, including ⑤(对方感兴趣产品名称). Would you have a lookat the attached catalogue If you wish to order large quantities, ⑥(联系方式) me. We will try to work out terms and conditionsto our mutual benefit.We look forward to our continued mutually-profitable business relationship. We expect ⑦(期待事宜).12. 寄信给新客户 Sales Letter to New CustomersWe are glad to learn, from ①(信息来源), that you areinterested in ②(产品名称).We ③(经营情况). Attached pleasefind ④(附件名称).⑤(欲知详细信息), please ⑥(查询方式).We look forward to your trial order and assure you of ourprompt attention.13. 推销新产品 Sales Letter for Promotion of New ProductsWe’re pleased to inform you that, with years of research,we’ve introduced our new products ①(产品名称) to market. Much to our delight, they enjoy great popularity. As we guess you might be interested, we’ve sent you ②(邮寄方式) ③(邮寄样品种类及数量) for your trial use. A trial use will convince you oftheir extraordinary functioning. For more information, please ④(查看信息途径).Attached please find ⑤(附件名称). We hope you’ll take this opportunity to ⑥(为双方利益起见). If you consider placing an order, we’ll grant you ⑦(优惠幅度).14. 推销劳务 Sales Letter for Promotion of Labor ServicesWe’re pleased to learn, from ①(信息来源),that you are in need of ②(某种职业工作人员). We advertised your job vacancies and attracted ③(申请人数) applicants, from whom we have chosen ④(人数) for your consideration. Attached are ⑤(附件名称).The candidates we have chosen are ⑥(身份). They all have ⑦(工作经历持续时间) experience, in a ⑧(工作单位). We have interviewed them with satisfactory results and offered them ⑨(提供事宜) as required.They are looking forward to your phone interviews. Contact usif ⑩(所需帮助事宜). We hope to have more cooperation in the future.Chapter3 询盘和订货15. 一般询盘 General InquiryWe are very much interested in importing ①(产品名称) from you since you are ②(对方身份). We would be grateful if you couldlet us have detailed information about ③(产品名称) and send us samples of your complete product range as well.We have been ④(我方身份) for ⑤(公司历史年限) and have ⑥(销售渠道). We are in great need of ⑦(产品名称) in our production. Our credit standing has been AAA rated since ⑧(起始年).If business terms are satisfactory, we’ll place regular orders with you.16. 回复一般询盘 Reply to the General InquiryWe are glad to learn that you are interested in our ①(产品名称). Attached please find ②(附件信息). As you requested, we have sent you samples of our complete range ③(邮寄方式).We are one of the ④(公司性质), specializing in ⑤(经营范围).All our products are manufactured ⑥(产品优势). We ⑦(公司优势). We will allow a ⑧(折扣幅度) discount for your orders. For ⑨(欲知信息), please ⑩(获知信息途径).We look forward to your trial order.17. 具体询盘 Specific InquiryWe are ①(公司性质). We have obtained your name and address from ②(信息来源) and we are very interested in ③(产品名称). We’d like to have an ④(产品数量) quotation of the said products, ⑤(价格术语).We’d like you to tell us about ⑥(其他欲知事项). If ⑦(下订单前提条件), we will place an order with you.We would await your reply.18. 报虚盘 Making a Non-Firm OfferWe thank you for your inquiry ①(对方询盘日)，asking for ②(欲购产品数量) quotation of ③(欲购产品名称) made in ④(产品原产地). We are pleased to offer as follows: ⑤(报盘详细内容).The above offer is subject to our final confirmation. If you think our offer meets your requirements, please let us know at an early date. We would be glad to offer any additional information you need.19. 报实盘 Making a Firm OfferThank you for your inquiry of ①(对方询盘日), asking for an ②(欲购产品数量) quotation of our ③(欲购产品名称). We are pleased to offer as follows: ④(报盘详细内容).The above offer is firm until ⑤(报价有效期限). If you think our offer is satisfactory, please let us know before ⑥(订单有效期限). You can be assured of our best service.20. 买方还盘 Making a Counter Offe rWe thank you for your email of ①(对方邮件发送日期), offering us ②(我方欲购产品名称及数量) made in ③(产品原产地) at ④(卖方报价).We regret to inform you that we can’t accept your offer as ⑤(还盘原因). For ⑥(继续保持合作的原因), we counter offer as follows, subject to your reply reaching us ⑦(有效期限): ⑧(我方还盘价). We are satisfied with other terms in your offer.We look forward to your favorable reply..21. 卖方返还盘 Making a Counter-Counter OfferReferring to your counter offer of ①(对方还盘邮件发送日期), asking for a cut down of the price from ②(我方报盘价) to ③(对方还盘价), we regret to tell you that it is difficult for us to accept your counter offer.The price we set in our offer is carefully calculated. As a matter of fact, we have had considerable business with many customers at ④(价格描述).Our ⑤(我方产品种类) sell well intheir markets. As you know, our products are far superior in quality to ⑥(同类产品名称) provided by any other suppliers in the world. For long lasting trade relations between us, however, we decide to allow you ⑦(让利种类) if your order ⑧(订单价值).If you think our proposal acceptable, please place an order onor before May 31st.22. 下订单 Placing an OrderThank you for your timely reply of ①(对方邮件发送日期) to our inquiry about the ②(欲购产品名称). We are very satisfied with the trade terms you offer. The prices are acceptable. Therefore, we now email you our purchase order ③(订单编号) in theattached file.We will open ④(信用证种类) in your favor as soon as possible through ⑤(开户行), for the total value of ⑥(总价值) as stated in this order. Please inform us of the shipping date at least⑦(提前通知装船天数) in advance after you receive our L/C.We look forward to your confirmation of the acceptance of our order.23. 接受订单 Accepting an OrderWe confirm our acceptance to your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称). We welcome you as one of our customers.We are pleased to send you in the attached file the Sales Confirmation ④(销售确认书编号) for your e-signature. Please cosign it and return it to us for our file. And please open your L/C ⑤(开证时间). Shipment will be made upon our receipt of your L/C.Your cooperation is highly appreciated. We assure you of ⑥(我方承诺) and look forward to receiving ⑦(期盼对方继续订购) from you.24. 拒绝订单 Declining an OrderWe acknowledge receipt of your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称), but regret totell you that we are unable to take your order as ④(无法供货原因).⑤(无法供货的原因).We are indeed sorry for being unable to take your order. We sincerely hope that you will understand our situation and keep business relations with us in the future.25. 下续订单 Placing a Repeat OrderWe are pleased to inform you that the ①(产品名称) we ordered from you last time is very suitable for our market. Last shipment of ②(产品名称) sells well here.As we believe there is still a great demand for ③(产品名称) in our market, we are placing with you a repeat order ④(续订单编号) in the attached file for the same kinds and the same quantity of the said products at the same price and on the same trade terms as we did last time, provided ⑤(续订单特别要求). We hope you will ⑥(希望对方所做之事).We expect you to confirm our repeat order as soon as possible. 26. 推荐替代品 Offering a Substitute ProductWe are pleased to learn from your email ①(对方发送邮件日期) that you intend to place with us an order for ②(欲订产品名称),but we regret to tell you that this model is already out of production.We’d like to recommend to you our new model ③(替代产品型号), which is even more welcomed by ④(受谁欢迎). This new model is much better than the previous one, but the price is ⑤(替代品价格低廉程度) lower with ⑥(替代品“卖点”). Attached please find our latest catalogue and export price list so that you can knowmore about our new model or you can visit our web site：⑦(公司网站) to get more information you need.We expect you to place a trial order with us.27. 接受替代品 Accepting a Substitute ProductThank you very much for your recommendation. As this model is new to our market, we’d like to place a trial order with you for ①(替代品名称及数量), if you allow us ②(优惠种类及优惠额). Attached please find our Purchase Order ③(采购订单编号). We will open an ④(开立何种信用证) in your favor for the total value as stated in this order as soon as we get your confirmation. It is for keeping our long term traderelationship that we decide to place this trial order. We hope you will ⑤(希望对方所做之事) concerning this transaction.We look forward to your positive reply.28. 拒绝替代品 Declining a Substitute ProductWe have received your email recommending us the ①(替代品名称及数量) for lack of ②(原欲购产品名称) we requested, but we are very sorry to say that we can’t accept ③(替代品名称). ④(拒绝替代品的原因). ⑤(我方提出的解决办法). If you fail to deliver ⑥(原欲购产品名称及数量) on time, you have to pay us liquidateddamages, that is, a ⑦(赔偿额度) of the total value of the delayed goods, for ⑧(延误期限).We hope you will give us a favorable reply as soon as possible.29. 涨价通知 Notice for Price IncreaseWe formally inform you that the price of ①(涨价产品名称) has increased by ②(价格上涨幅度) mainly owing to ③(涨价原因).④(对涨价原因做具体解释). We can’t but increase our export price by ⑤(价格上涨幅度). In fact, many companies have increased their price to that extent. However, for ⑥(提供原价的原因), we offer you the original price for your ⑦(最近的一次订单时间或订单编号) order. From⑧(涨价起始时间) , the pricewill go up by ⑨(价格上涨幅度).We hope you will ⑩(希望对方所做之事).30. 回复涨价通知 Reply to the Price Increase NoticeThank you for informing us the ①(涨价幅度) increase in the price of ②(涨价产品名称) due to ③(涨价原因).To tell you the truth, we have predicted the increase in the price of ④(涨价产品名称), but we didn’t expect the rise to be so high as ⑤(涨价幅度). We thank you for keeping the originalprice for our ⑥(最近的一次订单). Would you reconsider ourlater orders at the price of ⑦(略低于卖方涨价幅度的价格) Reconsider the price of the products and we’ll ⑧(我方将做之事).Chapter 4 付款31. 询问付款方式 Asking about Payment TermsWe are in receipt of your bid yesterday for ①(对方递盘主要内容).However, you didn’t mention specific payment terms.We’d like to tell you that we only accept payment by ②(信用证种类).Generally speaking,③(付款方式)is considered to be a reliable and safe method of payment in international trade. It protects the rights and interests of both of us. It is our usual case accept ④(信用证种类) when we do business internationally. We wonder whether you accept this kind of payment.Thank you in advance for your prompt reply.32. 接受付款方式 Accepting Payment TermsWe thank you for your email telling us about the payment terms, which we forgot to mention in ①(我方信函种类).We accept the payment terms you have offered, that is, we’ll make payment by ②(我方接受的信用证种类).It is true that ③(付款方式) is the safest way of payment and ④(信用证种类)is more favorable to you. Though it will add to our cost, we’ll do as you have asked us to. As we need to put a deposit in the bank amounting to the cost of the import, we need ⑤(所需时间)to arrange all the issues concerning the opening of ⑥(信用证种类). We’ll let you know once we have ⑦(信用证种类)opened.33. 要求修改信用证 Request for Amendment to L/CMany thanks for sending us your L/C ①(信用证编号) issued by ②(开证行名称).However, on checking its clauses we found with regret that your Letter of Credit has several mistakes. You are kindly requested to amend the above L/C as follows:③(信用证需修改之处).As soon as we confirm the above amendment, we shall proceed with ④(我方立即着手办理事宜)at once.A prompt reply will greatly oblige us.34. 信用证修改 Amendment to L/CThanks for the email asking us to make amendment to our L/C. As requested, the amendment to our L/C ①(信用证编号) has been made as follows:②(对信用证的具体修改内容).Shortly after receiving your email, we checked the details and found ③(信用证错误数量) in our L/C. We are really sorry ④(致歉原因).We have now instructed our bank ⑤(开证行名称) to make the amendment. The amendment advice will reach you soon. Please try your utmost to ⑥ (催促对方办理事宜)once you confirm our amendment.We expect to receive the first shipment at the date stated in the contract.35. 付款通知 Payment NoticeAs agreed, we are drawing on you for the value of ①(货物名称).The payment in arrears amount to ②(对方应付款额).To simplify the issues, we will ③(我方为简化过程所采取的措施). Please protect our draft on presentation.We shall appreciate your cooperation.36. 收到付款通知 Receipt of Payment NoticeWe are in receipt of your email about payment notice of ①(对方发送邮件时间)contents of which have had our due perusal. In view of ②(说明原因),we will ③(我方立即办理事宜)immediately. Supplementary to this email, we wish to say that the amount ④(货款金额)has already been ⑤(货款处理情况).Please accord this matter your close attention. If you haven’t received the payment of the goods, please keep us advised asfar in advance as possible.37. 催促付款（初次） Urging Payment (First Notice)As required in the contract, which was settled by careful discussion of both parties, we wish to call your attention to the fact that we have got ①(已备货物) ready for some time. However, up till now, we haven’t had any news concerning your payment. Therefore, we kindly ask you to send us the payment as scheduled, so that we can execute your order ②(订单编号)within the contract time.We hope that you will ③(亟待对方解决事宜)as soon as possible.38. 催促付款（最后通告） Urging Payment (Last Notice)We wonder whether you have received our emails, asking you to send us payment for your order ①(订单编号).In spite of our repeated reminders, the payment still remains unsettled. We have emailed you asking for the speeding up of the payment over and over again. Frankly speaking, we have got a little bit uneasy at no arrival of your payment. It is your responsibility to pay the products in due time. Should you have financial difficulties, please let us know. This will be the last time for us to remind you that if you fail to send us payment by ②(付款最后期限),you will have to ③(未付款所导致的后果) accordingly.Please arrange payment as soon as possible so as to continue our cooperation.39. 索取发票 Asking for InvoiceWe are pleased to have received your high quality products on schedule.①(对收到的产品进行评论).We further know your good reputation, so we expect to continue our smooth cooperation.The only thing, however, we are feeling a little worried about is that we have received all the documents except the invoice. As a rule, we require commercial invoice in ② (发票复印数量). Please write our company name ③(公司名称) as the buyer with the amount of ④(发票面额). Our order number is ⑤(订单编号).Since it is important, please post them to us with the original invoice ⑥(邮寄方式).Thanks in advance for your immediate attention.40. 寄送发票 Sending InvoiceThanks for telling us the issues concerning the invoice of your order ①(订单编号).We have noted your instructions about the invoice and, as requested, have posted you the ②(所寄票据) in ③(复印数量),together with the original one, by ④(快递公司名称)，⑤(邮寄时间).The number of the mail by ⑥(快递公司名称) is:⑦(快递邮件编号).They will contact you by your mobile phone. We have sent you an e-copy in the attached file for your advance look. We look forward to our further cooperation in the future.Please acknowledge receipt of the invoice we sent you ⑧ (邮寄时间) once you get it.Chapter 5 包装和交货41. 包装要求 Packaging RequirementsWe appreciate your email asking about ①(对方邮件询问内容).As our products are easily damaged, it is quite necessary to pay special attention to packaging. Also please ② (对方需特别注意的事项).Frankly speaking, our packaging requirements are quite strict. The details are written in our packing instruction, which is attached. However, I’d like to emphasize the following four points：1. The packaging must be strong enough to withstand③(货物所能承受的内容).2. The products are to be wrapped in...before being packed in④(包装方式).3. The most important thing is to protect the goods⑤(货物需避免的因素).4. Any loss in transit is to be compensated by..pany.We believe you will give special care to the packaging to avoid any possible damage.42. 回复包装要求 Reply to Packaging RequirementsHaving received your email of ①(对方邮件主题),we immediately passed your opinions on packing to our ②(与包装问题直接相关的人).Recently, they have made a number of improvements in packaging. We will also take effective measures to satisfy your packaging requirement.We have prepared ③(已备的包装)so as to protect the goods against④（可能遭受的损失）.And also, we give special care tothe problem of ⑤(需特别注意的事项).In sum, we will reinforce packing in order to minimize the extent of any damage to the goods in transit.If you have any questions, please email me or call me.43. 装运时间 Time of ShipmentWe are pleased to inform you that we have shipped ①(货物批次) for your order ②(订单编号).Since your order is a large one, the goods are to be shipped in ③(货物批数) of ④(每批货物数量) with separate bills of lading according to our sales contract. The first shipment has already been loaded on board “⑤”(货轮名称),which is sailing for your port ⑥ (目的港名称)，⑦(货轮启航时间) from ⑧(装货港名称).We believe that the goods will reach you in time to meet the needs of your market and that they will prove to be satisfactory to your customers.Please let us know the moment you have received the goods.44. 回复装运通知 Reply to Time of ShipmentMany thanks for your email telling us about ①(货物批次)for our order ②(订单编号).We really appreciate your timely arrangement.The punctual shipment will help us deal with other corresponding issues smoothly. We expect the goods to reach usin time so that we will be able to put them to market at a time ③(何种情形下).Thank you for your efforts and true cooperation. And we expect you to get the ④(货物另一批次) ready for shipment concerning our order ⑤(订单编号).As soon as we get the goods, we will email to let you know.45. 催促装运 Urging ShipmentWe regret to say that we have not heard anything from you about ①(希望对方办理的事宜). As you know, our contract is for ②(合同规定的装运要求).We understand there must be some particular reasons for ③(对方未解决或未处理的事宜). However, we have the right to know detailed information. And we would like to cooperate with youto deal with this problem. Even if we did not know the reason,④(我方做出的何种让步).Please arrange the shipment as soon as possible and let us know⑤(要对方告知的事宜).46. 回复催促装运 Reply to Urging ShipmentWe have already received your email of ①(对方邮件的日期).Wefeel sorry for the shipment delay, which was caused by ②(说明装运延迟的原因).It is our fault not letting you know the causein time.In addition, because of ③(未能按时装运的另一个原因),we failed to make timely shipment. After communication with related officials, we now have settled the problem.The shipment of ④(产品名称和数量) under S/C ⑤(合同编号) will be arranged to go forth on board .⑥(货船名称).The ship willsail from⑦(出货港口名称) on or about ⑧(装运时间).We willemail you immediately when the ship sets off.Thanks for your understanding and cooperation.47. 出货通知 Shipment AdviceWe are pleased to inform you that we have completed the shipment of ① (产品名称) in accordance with the stipulations set forth in ② (信用证编号). The ③(货船名称) has sailed from ④ (出货港口名称) on ⑤ (出港日期).We are attaching the following copies of shipping documents for your advance look:⑥(单据名称)⑦(票据编号).If you find any problem, please let us know as soon as possible.。

BEC商务英语E-mail商业实用英文「主旨」说明，提供您简化书信内容的解释：1.Quotation报价2. Sample样品3. Catalogue型录4. Order/purchase order订单5. Contract合约6. Shipment装船(运)7. Damage损坏8. Shortage数量短缺9. Complaint抱怨10. Agency代理权11. Payment付款12. Inquiry询问较长的「主旨」说明，以提醒收信者注意您的商用书信，但是以不超过五个单字的简易句子为原则，以免过于冗长：1. Making an appointment安排会议2. Looking for Customers寻找客户3. Extending Business拓展业务4. Trade Proposal商务计划5. Agreement on Conditions of Business交易条件协议6. Trade Inquiry商务询价7. Selling Offer卖方报价8. Buying Offer买方报价9. Placing an Order下订单10. Follow-up进度查询11. Sales Contract 买卖契约12. Claims and Adjustments索赔与调处13. Establishment of Agency Ship建立代理关系「称谓」Dear Sir,：「敬启者」，用在「只知其人不知其名」的状况下。

My dear Sir,：「敬启者」，用在「只知其人不知其名」的状况下。

Dear Sirs,：「敬启者」，用在只知为一群人中的「某一人」。

Dear Madam,：「亲爱的小姐」，表示对不分已婚或未婚也不知其名女士的称呼。

Dear Mr.[Mrs.] Wang,：「亲爱的王先生[王太太]」，用在知道对方的姓氏。

Dear Miss Jones,：「亲爱的琼斯小姐」，表示对未婚女士的称呼。

商务英语Email句子第一篇：商务英语Email句子65个商务邮件常用语(中英对照）1.If you’re any questions please let me know.如有任何问题，请告诉我。

2.Please refer tentative schedule as follow:请参照下面的暂定计划。

3.Please recheck your record and advise if you find any differences.如果你发现任何差异，请重新检查你的记录和建议。

4.We are following your instruction on the basis of your confirmation.我们在您确认的基础上按您的指示行事。

5.Hare are you doing?还好吧？6.Thanks in advance and best regards.在此先感谢和最诚挚的问候。

7.Looking forward seeing you soon.期待很快见到你。

8.If there is anything else I can help, please let me know.如果有什么我可以帮助的，请让我知道。

9.Here’s why:原因如下10.Please review, and let’s discuss how we should move forward.请检讨，并让我们一起讨论我们应该怎样继续。

11.We would like to lock up this business.我们想锁定这笔生意。

12.Once you respond to the above questions, we will decide which option we would like to pursue.你们对上述问题回复后，我们会立即决定我们会选择哪个方案。

13.Thanks for your understanding.谢谢您的谅解。

外贸业务全套英文邮件范文（转）交易的第一步1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in fromall parts of the world. Reports from users confirm what we knew before it was put on themarket - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would dowell here in the U.S.A. Kindly send us further details of your prices and terms of sale. Weask you to make every effort to quote at competitive prices in order to secure our business.We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives usgreat pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity ofbeing of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note thatsome price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the termssuggested. E nclosed our will find a special price list that we believe will meet your ideasof prices. You should note that the recent advances in raw materials have affected the costof this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. Wemust point out that the falling market here leaves us little or no margin of profit. We mustask you for a keener price in respect to future orders. At present the best discount offeredfor a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hopeyou will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed y our offer of 5% and accept it on the terms quoted. We are prepared togive your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right ofrefusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will makeevery possible effort to speed up delivery. We will advise you of the date of dispatch. Weare at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/Cfor the amount of US$ 50,000 in our favor. This account shall be available until Sep.20.Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to yourrequest for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bankto open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by faxwhen the order has been executed.Sincerely10. 请求信用证延期Dear Sir：Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipmentby the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and securetheir consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. Asrequested, we have instructed the Beijing City Commercial Bank to extend the L/C up to andincluding September 30. Please keep us abreast of any new development.通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to yourrequest for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bankto open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by faxwhen the order has been executed.交易的第一步1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in fromall parts of the world. Reports from users confirm what we knew before it was put on themarket - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would dowell here in the U.S.A. Kindly send us further details of your prices and terms of sale. Weask you to make every effort to quote at competitive prices in order to secure our business.We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It givesus great pleasure to send along the technical information on the model together with thecatalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity ofbeing of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note thatsome price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the termssuggested. E nclosed our will find a special price list that we believe will meet your ideasof prices. You should note that the recent advances in raw materials have affected the costof this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. Wemust point out that the falling market here leaves us little or no margin of profit. We mustask you for a keener price in respect to future orders. At present the best discount offeredfor a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hopeyou will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed y our offer of 5% and accept it on the terms quoted. We are prepared togive your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right ofrefusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will makeevery possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/Cfor the amount of US$ 50,000 in our favor. This account shall be available until Sep.20.Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to yourrequest for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bankto open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by faxwhen the order has been executed.Sincerely10. 请求信用证延期Dear Sir：Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipmentby the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and securetheir consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. Asrequested, we have instructed the Beijing City Commercial Bank to extend the L/C up to andincluding September 30. Please keep us abreast of any new development.Sincerely回复客户投诉的信函范文客户投诉我们的同事工作效率和理解能力低下：Michael:I appreciate if u get involve with Jane，she is not following po's instructions and getback to us in the same subject with difference. Last week was Vet certificates，then Billof ladings explanations，now is packaging when we are attaching all e-mail's for you andher reference which is been discussed to be use on 3 months. We want to continue and trustin oiur relationship but it's issues which has to be stop.I will appreciate if you come back to us with a determination for the future.Thanks，第一次草拟的回复如下(没发给客人)：1 Re. the balance of packagingIt?s our fault that we did not explain well and cause the confusion.When we advised 3 months in the early email，we meant to ship these packaging in 3months，and when we talked about 1 month，we meant to receive your order for thesepackaging in 1 month，but the ship date can be Nov.Pls advise if you will be able to place the order in 1 month or you need more time. Wewill also improve and take care in future communication. Thank you.2 Re. The communication efficiencyWe review the emails of these days. For the email back and forth，we think the mostimportant reason is because we do not know well about your company internal organization andeach person?s work scope，so sometimes we do not address the right person to clarify ourquestions，and the message we received from different people is not consistent. We got thisproblem when we got back to you for Vet and BL.Pls advise your company internal organization?s function，and we can contact the rightperson in future communication. Thank you.Apology again for any inconvenience. We will take care and improve our communication infuture.修改以后，最终发给客人的版本：1 Re. the balance of packagingSori for inconsistent info we provided and confuse you.When we advised 3 months in the early email，we meant to ship these packaging in 3months，and when we talked about 1 month，we meant to receive your order for thesepackaging in 1 month，but the ship date can be Nov or later.Pls advise if you will be able to place the order in 1 month? We will provide consistentinfo and prevent confusion in future. Thank you.2 Re: The communication efficiencyWe did notice it take too many back and forth communication on B/L & Vet，it sounds tome that our people don?t know well about your internal organization，we address questionto improper people which come back inaccurate info and bring confusion to us，this createlots of unnecessary back and forth communication & make both parties loss efficiency.In order to improve communication efficiency，could you pls advise who we shouldaddress for below area;1. PO placement，PI (We notice both Mislay and Angela place Pos.)2. Any question related to PO3. logistic & Customs clearance，including import permit，Shipping document / VetDocument，etc.4. New product development5. Packaging & artwork approval6. Production sample approval7. Accounting (We suppose we should contact Michael Reid，pls double cfm)Again，apology for inconvenience. We will improve communication efficiencyin future.? 外贸函电范文汇总【世贸人才网：国际贸易商务人才门户更新时间：2007-02-26 】【打印】【关闭】外贸函电书写基本原则一、Courtesy 礼貌语言要有礼且谦虚，及时地回信也是礼貌的表现。

英文商业邮件常用语Introduction:In today's globalized business world, effective communication through emails has become crucial for conducting international business. In this article, we will explore some common phrases and expressions used in English business emails. These phrases will help you communicate professionally and effectively with your international business partners.1. Greetings and Introductions:- Dear [First Name],- Hello [First Name],- Good morning/afternoon/evening [First Name],- Hi [First Name],2. Opening Remarks:- I hope this email finds you well.- I trust this email finds you in good health.- I am writing to you regarding [subject/topic].- Thank you for getting in touch with us.3. Requesting Information:- I would like to inquire about...- Could you please provide me with...- I am interested in obtaining further information about...- I would appreciate if you could send me...4. Offering Assistance:- Please let me know if you need any further assistance.- If you have any questions, feel free to ask.- I am here to help you with any queries you may have.- Should you require any additional information, please do not hesitate to contact me.5. Making Enquiries:- I would like to know if...- Could you please clarify...- I was wondering if you could tell me...- Can you provide more details about...6. Responding to Enquiries:- Thank you for your email and your interest in our products/services.- In response to your enquiry, I would like to inform you that...- I am pleased to let you know that...- I regret to inform you that...7. Making a Proposal:- I would like to propose...- I am writing to suggest...- I believe there is an opportunity for us to...- We could consider...8. Accepting a Proposal:- Thank you for your proposal. We are happy to accept.- We are interested in moving forward with your suggestion.- Your proposal aligns with our goals, and we would like to proceed.- We appreciate your offer and would like to accept.9. Declining a Proposal:- Thank you for your proposal. However, we must decline at this time.- Unfortunately, we are unable to move forward with your suggestion.- We appreciate your offer, but it does not align with our current objectives.- We regret to inform you that we are not able to accept your proposal.10. Closing Remarks:- Thank you for your time and consideration.- We look forward to hearing from you.- I appreciate your prompt response.- Please let me know if there is anything else I can assist you with.Conclusion:Effective communication is essential in business emails, and using appropriate language and phrases can greatly enhance your professional image. The phrases mentioned above can help you convey your message clearly and politely, ensuring effective communication with your international business partners. Remember to adapt these phrases to suit your specific context and maintain a professional tone in all your business correspondence.。

1、If the price‎s are not satis‎f acto‎r y, your sugge‎s tion‎s will be most welco‎m e.贵方如果对‎本报价有异‎议，欢迎贵公司‎提示价格2、For your infor‎m atio‎n, our offer‎s usual‎l y remai‎n open for about‎a week. 兹奉告本公‎司的报价一‎般有效期一‎周3、Thank‎you for your lette‎r dated‎yeste‎r day, advis‎i ng us of your remit‎t ance‎.We confi‎r m recei‎p t of US$50000‎in our accou‎n t with The Bank of China‎this morni‎n g. Thank‎you again‎for your remit‎t ance‎.谢谢你昨日‎通知我方汇‎款一事的来‎函我们确认今‎早在中行我‎司已到帐5‎0000美‎金，再次感谢贵‎方的汇款4、Your propo‎s al of payin‎g by lette‎r of credi‎t at 30 days has been caref‎u lly studi‎e d by us. Usual‎l y, time credi‎t is not accep‎t able‎to us.我方已认真‎研究你方用‎见票后30‎天议付的信‎用证支付之‎建议，我方通常不‎接受远期信‎用证5、If you think‎you can find a good marke‎t for the new produ‎c ts we can suppl‎y you on the most favor‎a ble terms‎in order‎that you can promo‎t e our new produ‎c ts to the poten‎t ial custo‎m ers.如贵方能为‎我方新产品‎在你方市场‎打开销路，我方将提供‎最优惠的价‎格，以方便你方‎向潜在顾客‎展示6、We are offer‎i ng you good produ‎c ts on gener‎o us terms‎and wish to have your early‎order‎s.我方所报价‎十分优惠，希望能早日‎收到你方订‎单7、We can condu‎c t some busin‎e ss relat‎i onsh‎i ps of mutua‎l benef‎i t.我们愿意缔‎结对双方都‎有利的业务‎关系8、In case you are inter‎e sted‎in other‎items‎, kindl‎y let us know and we shall‎be only too pleas‎e d to make you offer‎s direc‎t ly.如果你对其‎它产品感兴‎趣，请告之我方‎我们将非常‎高兴的直接‎向您报价9、Altho‎u gh costs‎have been risin‎g since‎March‎, we have not yet raise‎d‎n t stock‎s run out. We there‎f ore our price‎s, but may have to do so when preseadvis‎e you to place‎your order‎with us at once.自从今年3‎月以来各种‎费用一直在‎上升，但我们仍未‎提价，不过目前的‎库存一旦售‎完便可能提‎价为此我们‎建议您即时‎下订单10、We hope our count‎e r-sugge‎s tion‎will be accep‎t able‎to you and look forwa‎r d to your order‎s.希望你们接‎受这个还盘‎，等待你方下‎订单11、I look forwa‎r d to recip‎r ocat‎i ng on your next visit‎to Beiji‎n g.祈盼您莅临‎北京时，容我尽地主‎之谊12、We are sorry‎to know that you still‎find our reduc‎e d price‎too high. 获悉贵方认‎为我们降价‎后的报价仍‎然太高，我们感到很‎遗憾13、If you can not accep‎t it, I have to say sorry‎that it is not possi‎b le for us to meet the deman‎d you reque‎s ted.如果贵公司‎仍不能接受‎的话，我们不得不‎很抱歉的说‎我们不能满‎足你方提出‎的要求14、You may rest assur‎e d that we shall‎effec‎t shipm‎e nt with the least‎possi‎b le delay‎upon recei‎p t of the credi‎t.一收到你方‎的信用证，我方当即发‎货，敬请放心15、We are pleas‎e d that this first‎trans‎a ctio‎n with your compa‎n y has come to a succe‎s sful‎concl‎u sion‎.We look forwa‎r d to a conti‎n uing‎and mutua‎l ly benef‎i cial‎trade‎betwe‎e n our two compa‎n ies.与贵公司首‎次交易合作‎成功，我们深感欣‎慰盼能保持‎长久而互利‎的合作关系‎16、We are sorry‎to infor‎m you that our prese‎n t stock‎is not suffi‎c ient‎. We antic‎i pate‎shipp‎i ng the goods‎to you by the end of the month‎and hope this arran‎g emen‎t is accep‎t able‎. Pleas‎e excus‎e us for the delay‎.很抱歉通知‎您我们目前‎的库存不足‎，我们预计在‎本月底将货‎发运给您，希望这样的‎安排您能接‎受并原谅我‎们的延期交‎货17、We hope the goods‎will reach‎you safel‎y and we look forwa‎r d to your furth‎e r order‎s.希望货物安‎然抵达贵方‎，并期待您今‎后的订购18、The comme‎r cial‎invoi‎c e, packi‎n g list, and insur‎a nce polic‎y, toget‎h er with B/L, have been sent by us. Pleas‎e advis‎e us of the safe arriv‎a l of the goods‎.商业发票、包装单、保险单和提‎单已经寄出‎，货物安全抵‎达时，请通知本公‎司‎and the incon‎v enie‎n ce 19、Pleas‎e accep‎t our apolo‎g ies to you for the delayit has cause‎d you .对延迟交货‎而造成的诸‎多不便，请接受我方‎的歉意20、Owing‎to our mutua‎l effor‎t s and conce‎s sion‎s, we were able to have trans‎a cted‎this first‎busin‎e ss final‎l y.由于我们双‎方的共同努‎力和让步，我们得以最‎终达成第一‎笔交易。

英文商业邮件IntroductionIn today’s globalized world, English is the language of international business. It is essential for people to communicate effectively through email. English business email is a formal way of communication used in the corporate world. It is important to know how to write a business email in English.PurposeThe purpose of this document is to provide insights, tips, and guidelines to write an effective business email in English. By following these guidelines, you will learn how to draft a professional email that conveys your message clearly and effectively.The structure of the emailThe structure of an English business email is as follows:1. Subject line2. Greeting3. Body4. Closing5. SignatureSubject lineThe subject line is the first thing the recipient sees in the email, and it determines if the email is worth opening. It is important to make the subject line short, clear, specific andrelevant to the message in the email. The subject line should have a maximum of 50 characters.GreetingThe greeting is also known as the salutation. The greeting is important because it sets the tone for the email. The most common way to start a business email in English is by using “Dear” followed by the recipient's name. For example, “Dear Mr. Johnson”. If you do not know the recipient’s name, you can use “Dear Sir/Madam”.BodyThe body of the email is where the message is conveyed. The body should be concise, clear, and easy to understand. It should be organized into paragraphs and have a logical flow. The tone of the email should be formal and professional.ClosingThe closing is also known as the farewell. The most common way to close an email is with “Sincerely”, followed by your name. Other commonly used closings include “Best regards” and “Yours f aithfully”.SignatureThe signature should include your full name, job title, company name, and contact information. It is important toinclude your contact information in case the recipient needs to follow up or reply to the email.Tips for writing a business email1. Keep it concise: Keep your email short and to the point. Business emails should be no longer than two paragraphs.2. Use proper grammar and spelling: Use proper grammar and spelling in your business email. It is important to use capital letters, punctuations, and correct spelling.3. Be polite and professional: Use polite and professional language in your email. Avoid overly casual language or slang.4. Use an appropriate tone: Use an appropriate tone in your email. Avoid using an aggressive or confrontational tone.5. Use proper formatting: Use proper formatting in your email. Use bullet points or numbering to organize your information.6. Proofread your email: Proofread your email before sending it. Check for typos, grammar errors, and spelling mistakes.ConclusionIn conclusion, writing an effective English business email is essential in today’s globalized world. It is important to structure the email correctly and follow the guidelines outlined in this document. By following these tips, you can draft a professionalemail that conveys your message clearly and effectively. Remember to always proofread your email and use proper grammar and spelling. With practice, you will become proficient in writing English business emails.。