酒店服务英语
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酒店常用服务英语1 Can /May I help you?/ What can I do for you?我能为您做些什么?/有什么可以帮您吗?2 ROOM RESERV ATIONS(客房预订部), May I help you?客房预订部,有什么可以帮您吗?3 May I have your name /phone number?能告诉我您的姓名吗?/电话号码吗?4 We'll be expecting you next Tuesday.我们下星期二恭候您的光临。
5 At what time will you arrive?/ What time will you be arriving?您大概几点到(抵店)呢?6 From which date and for how many nights?您需要预定哪天的房间,大概住几完呢?7 How long do you intend to stay?您预计要住几天?8 One moment please, sir. Yes, we can confirm 10 double rooms for 34 days.先生,请稍等。
是的,我们有10个双人间可以住34天。
9 Which kind of room would you prefer? /What kind of room do you want?您需要哪种类型的房间呢?10 We have double rooms at 100 dollars and 150 dollars, which wouldyou prefer?我们的双人间有100美元一晚的和150美元一晚的,您需要哪一种呢?11 Would you tell me the rate per night for a single room with a bath?您能告诉我带浴室的单人间是多少钱一晚吗?12 How much is a double with a bath , please?请问带浴室的双人间多少钱?13 We are for 10 percent discount for good preservation(?), sir.先生,我们可以给你10%的折扣。
客房常用英文带翻译常用客房英文及翻译。
在酒店住宿期间,客房是我们最常待的地方之一。
因此,了解客房常用的英文词汇是非常必要的。
以下是客房常用英文及翻译:1. Room service 客房服务。
Room service refers to the service provided by the hotel staff to deliver food, beverages, and other items to the guest's room.客房服务是指酒店员工提供的向客人房间送餐、饮料和其他物品的服务。
2. Housekeeping 客房服务。
Housekeeping refers to the service provided by the hotel staff to clean and maintain the guest's room.客房服务是指酒店员工提供的清洁和维护客人房间的服务。
3. Check-in 入住。
Check-in refers to the process of registering at the hotel and receiving the room key.入住是指在酒店登记并领取房间钥匙的过程。
4. Check-out 退房。
Check-out refers to the process of leaving the hoteland settling the bill.退房是指离开酒店并结算账单的过程。
5. Room type 房型。
Room type refers to the different types of rooms available in the hotel, such as single, double, twin, suite, etc.房型指酒店提供的不同类型的房间,如单人房、双人房、双床房、套房等。
6. Amenities 设施。
酒店英语服务礼貌用语酒店是一个提供住宿、餐饮和其他服务的场所,因此,为了给客人提供良好的体验,酒店员工需要具备一定的英语服务礼貌用语。
以下是一些常用的酒店英语服务礼貌用语,帮助员工与客人进行沟通和交流。
1.欢迎客人- Good morning/afternoon/evening! How can I assist you?2.询问客人需求- How may I help you?- Is there anything I can assist you with?- Can I help you with anything else?3.提供住宿信息- Our hotel has different room types available for you to choose from.- We have single rooms, double rooms, and suites.- Each room is equipped with modern amenities such as air conditioning, TV, and free Wi-Fi.- Our hotel also offers room service, laundry service, and wake-up calls.4.接待客人- May I have your name please?- Can you please fill in this registration form?- Here is your room key.- The elevator is on your right/left.5.向客人提供额外信息- The swimming pool is located on the third floor.- The breakfast buffet is served in the dining hall from 7 am to 10 am.- The gym is open 24 hours a day.- The hotel provides a shuttle service to the nearby attractions.6.帮助客人解决问题- I apologize for the inconvenience. Let me solve it for you right away.- I will make sure to address this issue immediately.- Please allow me to find a solution for you.- Thank you for bringing this to my attention, I will take care of it.7.对客人的感谢和赞美- Thank you for choosing to stay with us.- We appreciate your business.- Your feedback is greatly valued.- We are delighted to have you as our guest.8.打招呼- Good morning/afternoon/evening!- How is everything going today?- How was your day?9.提供服务建议- Our concierge can provide you with information about local attractions.10.在客人离开时道别- Have a pleasant day!- Thank you for staying with us. We hope to see you again soon.- If you need anything else, please don't hesitate to ask.- Safe travels!除了以上的常用礼貌用语,酒店员工还应该学会主动倾听客人的需求、提供帮助和解决问题。
酒店专业英语外语指的是在酒店行业中使用的专业英语词汇和表达方式。
以下是一些常见的酒店专业英语外语示例:1. 酒店服务:- Front desk(前台)- Check-in(办理入住手续)- Check-out(办理退房手续)- Room service(客房服务)- Housekeeping(客房清洁服务)- Concierge(礼宾服务)- Bellhop(行李员)- Porter(搬运工)2. 酒店设施与房间类型:- Single room(单人间)- Double room(双人间)- Suite(套房)- Twin room(双床间)- Executive floor(行政楼层)- Gym(健身房)- Spa(水疗中心)- Pool(游泳池)3. 餐饮服务:- Restaurant(餐厅)- Buffet(自助餐)- A la carte(点菜)- Menu(菜单)- Waiter/waitress(服务员)- Chef(厨师)- Bar(酒吧)- Room service(客房送餐服务)4. 会议与活动:- Conference room(会议室)- Banquet hall(宴会厅)- Event planning(活动策划)- Audiovisual equipment(音视频设备)- Catering(餐饮服务)- Delegate(代表)- Keynote speaker(主讲人)5. 预订与取消:- Reservation(预订)- Availability(可用性)- Occupancy rate(入住率)- No-show(未到)- Cancellation(取消)- Confirmation number(确认号码)- Deposit(押金)这些只是酒店专业英语外语的一部分,实际上酒店行业中的专业术语和表达方式非常丰富。
Unit 11.小包价 package rate 26.救生演习 muster drill2.基本房价 rack rate 27. 疏散 evacuate3.免费的 complimentary 28.强制性的 compulsory4.豪华套房 deluxe suite 29.演习 drill5.旅游与酒店业 hospitality industry 30.行李牌 claim tag6.自助餐 buffet 31.菜肴 cuisine7.住宿登记卡 registration card 32.餐厅总管 restaurant manager8.纸币 bank note/bill 33.可以自由选择座位9.时间安排 schedule 34.风味餐厅 specialty restaurant10.叫早服务 morning call service 35.每日安排表 daily schedule11.早餐券 coupon/voucher 36.汽笛 siren12.酒店大堂 hotel lobby 37.终点站 terminal13.无预定客人 walk-in guest 38.探测器 detector14.保留房 blocked room 39.休息室 lounge15.维修部 maintenance department 40.安检 security check16.礼宾部 concierge 41.登船embarkation17.走廊 corridor 42.紧急集合地点 muster station18.机场大巴 airport shuttle bus 43.逃避者evader19.货币的面额、面值 denomination 44.赌场casino20.收据 receipt 45.停靠港 Port of call21.发票 invoice 46.国际海上人命安全公约 SOLAS22.姓名牌 name tag 47.折叠婴儿车 push chair23.定金 deposit 48.手提行李 hand luggage24.出纳员 cashier 49.度假地 resort25.房费 room rate 50.房卡 room card(1) 我把这些内容确定一下,好吗您要定一个豪华套房,从23号星期五到27号星期二,包括起止日。
五星级酒店标准服务英语翻译随着全球旅游业的迅猛进步,五星级酒店成为了旅客们最受欢迎的住宿选择之一。
五星级酒店以其高品质的服务、舒适的设施和无微不至的关怀而著称。
然而,对于浩繁国际旅客来说,语言的障碍可能会导致一些沟通困难。
因此,为了援助五星级酒店提供更好的服务,本文将介绍一些常见的酒店标准服务,并提供其英语翻译,以便旅客们更好地与酒店员工沟通。
一、前台接待服务(Front Desk Services)1. 前台接待(Front Desk Reception)前台接待是五星级酒店最重要的服务之一。
接待员应友好、热忱地迎接每个客人,并提供各种信息和帮助。
英语翻译:Front desk reception is one of the most important services in a five-star hotel. Receptionists should greet each guest in a friendly and welcoming manner, and provide various information and assistance.2. 入住与退房(Check-in and Check-out)良好的入住与退房服务是五星级酒店的基本要求。
员工需要高效、准确地办理入住/退房手续,并为客人提供所需的援助。
英语翻译:Efficient check-in and check-outservices are basic requirements in a five-star hotel. Staff should process check-in/check-out procedures efficiently and accurately, while providing necessary assistance to the guests.3. 行李服务(Luggage Service)五星级酒店应提供专业的行李服务,包括接送行李和援助客人搬运行李等。