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国开04009商务英语1任务5参考答案

说明：如果课程题目是随机的，请按CTRL+F在题库中逐一搜索每一道题的答案

题目1：—Oh. But why didn’t he just own up and tell someone?

—

: He was too scared that he would be fired, I suppose.

; You should have told him that earlier.

; So be careful with our job.

标准答案：He was too scared that he would be fired, I suppose.

题目2：—I bet that Mike wished you had told him that earlier.

—

: We should also find what the customers think.

; So be careful with our job.

; Well, Mike isn’t a fool, he won’t do that again.

标准答案：Well, Mike isn’t a fool, he won’t do that again.

题目3：—Hello, David! I haven’t heard from you for a long time. How have you been recently?

—

: Not bad, thank you.

; That’s ok.

; Long time no see.

标准答案：Not bad, thank you.

题目4：We are entitled to cancel it if you fail to the contract.

: honor

; sign

; draw up

标准答案：honor

题目5：improve your service, you need to make market surveys so as to know what your customers are thinking and demanding.

: In order that

; So as to

; In order to

标准答案：In order to

题目6：二、阅读理解：阅读下面的对话，选择合适的内容将对话补充完整。

CLERK: Hello, Big City Electricity, how may I help you today?

PETERS: _____ .

CLERK: May I have your account number?

PETERS: Certainly, it’s 4392107.

CLERK: Thank you, is this Mr. Peters?

PETERS: Yes, this is Mr. Peters.

CLERK: Thank you. What can I help you with?

PETERS: _____.

CLE RK: I’m sorry to hear that_____.

PETERS: The bill is 300% higher than last month.

CLERK: Terribly sorry for that. Let me ask you a few questions and then I’ll see what I can do.

PETERS: OK, Thank you for your help.

CLERK: Of course, thank you for calling this to our attention. Now, how much do you usually pay for your electricity?

PETERS: I usually pay about $50 a month.

CLERK: Thank you. _____

PETERS: $200. I can’t understand why.

CLERK: Yes, Mr. Peters. Was your usage different in any way?

PETERS: No, it was an average month.

CLERK: I’m sorry there certainly seems to be a mistake.

PETERS: Well, I’m happy you agree with me.

CLERK: I’ll contact a service representative. And what’s your phone number?

PETERS: 408-533-0875

CLERK: _____ . We’ll do our best to change this as quickly as possible. PETERS: Thank you for your help in clearing this up.

A. I think I’ve been overcharged for the past month.

B. I’m terribly sorry about the mistake.

C. I’m calling concerning my electricity bill.

D. And how much did we charge on this bill?

E. Why do you think we charged you too much?

标准答案：子问题 1：C; 子问题 2：A; 子问题 3：E; 子问题 4：D; 子问题 5：B

题目7：—Hi, Lily, what’s up with Mike? I heard the boss yelling at Mike earlier today.

—

: It is better to tell someone to get it fixed.

; He was so scared.

; It’s said that Mike made a mistake and then tried to cover it up.

标准答案：It’s said that Mike made a mistake and then tried to cover it up.

题目8：—Your request for compensation made me surprised. What happened?

—

: It’s true.

; It’s because of the quality.

; There must be something wrong.

标准答案：It’s because of the quality.

题目9：—Oh. But why didn’t he just own up and tell s omeone?

—

: He was too scared that he would be fired, I suppose.

; So be careful with our job.

; You should have told him that earlier.

标准答案：He was too scared that he would be fired, I suppose.

题目10：The re-examination results indicate that one-third of the goods are not standard.

: up to

; on

; within

标准答案：up to

题目11：It is better to tell someone to get it .

: fixed

; fix

; fixing

标准答案：fixed

题目12：二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确为“T”，错误为“F”。

It’s clear that success and failure are important and common topics. Every business has its ups and downs, and so does every person. In other words, sometimes we succeed and sometimes we fail. Another common way of saying this is “You win some and you lose some.” Nobody wins all the time, not even in the great success stories that we read or hear about.

Think of a successful entrepreneur. Now, do you think that person achieved great success on his first attempt? In 99% of cases, the answer is no. Every successful businessperson learned through failure. Now have a look at your favorite business news site. You’ll see that almost every story can be put into either the category of success or that of failure. Businesses either grow or shri nk but they don’t remain the same.

1. Every person has his or her ups and downs.{T; F}

2. A common saying “You win some and you lose some” means that sometimes we succeed and sometimes we fail.{T; F}

3. 99% of successful businessmen achieved great success on their first try.{T; F}

4. Successful businessmen learn through failure.{T; F}

5. Businesses either shrink or remain the same.{T; F}

标准答案：子问题 1：T; 子问题 2：T; 子问题 3：F; 子问题 4：T; 子问题 5：F

题目13：—Hello, D avid! I haven’t heard from you for a long time. How have you been recently?

—

: That’s ok.

; Long time no see.

; Not bad, thank you.

标准答案：Not bad, thank you.

题目14：—I bet that Mike wished you had told him that earlier.

—

: We should also find what the customers think.

; Well, Mike isn’t a fool, he won’t do that again.

; So be careful with our job.

标准答案：Well, Mike isn’t a fool, he won’t do that again.

题目15：—Hi, Lily, what’s up with Mike? I heard the boss yelling at Mike earlier today.

—

: It’s said that Mike made a mistake and then tried to cover it up.

; He was so scared.

; It is better to tell someone to get it fixed.

标准答案：It’s said that Mike made a mistake and then tried t o cover it up.

题目16：In this way you will stay in these changing times.

: compete

; competence

; competitive

标准答案：competitive

题目17：Every business has its ups and downs, and so every person.

: do

; is

; does

标准答案：does

题目18：二、听力理解：请听下面的对话，根据对话内容从A、B、C三个选项中选出一个最佳选项。

U5%20-%20Task%203.mp3

1. Why did David call John?{A; B; C}

A. He wanted to meet an old friend.

B. He wanted to ask for compensation.

C. He wanted to talk about a new contract.

2. What’s wrong with the goods which David has bought?{A; B; C}

A. They are not up to the standard.

B. They are not loaded on time.

C. They are not properly loaded.

3. How did David prove that the goods have quality problems?{A; B; C}

A. He had them re-examined.

B. He used them according to specifications.

C. He looked into the contract.

4. What can David do if the goods do not meet the requirements?{A; B; C}

A. Honor the contract.

B. Cancel the contract.

C. Load the goods.

5. How did John face this complaint?{A; B; C}

A. He denied ( 否认) this problem.

B. He didn’t want to give a reply.

C. He agreed to look into this problem seriously.

标准答案：子问题 1：B; 子问题 2：A; 子问题 3：A; 子问题 4：B; 子问题 5：C

题目19：—Your request for compensation made me surprised. What happened?

—

: It’s true.

; There must be something wrong.

; It’s because of the quality.

标准答案：It’s because of the quality.

题目20：—I bet that Mike wished you had told him that earlier.

—

: Well, Mike isn’t a fool, he won’t do that again.

; We should also find what the customers think.

; So be careful with our job.

标准答案：Well, Mike isn’t a fool, he won’t do that ag ain.

题目21：—Oh. But why didn’t he just own up and tell someone?

—

: You should have told him that earlier.

; He was too scared that he would be fired, I suppose.

; So be careful with our job.

标准答案：He was too scared that he would be fired, I suppose.

题目22：The quality, specifications and prices are in our contract.

: clarified

; clarity

; clear

标准答案：clarified

题目23：your customers what they need and more than they expect will lead customers to return to you.

: Giving

; Given

; Give

标准答案：Giving

题目24：二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确为“T”，错误为“F”。

SUCCESS AND FAILURE

Think of a successful entrepreneur. Now, do you think that person achieved great success on their first attempt? In 99% of cases, the answer is no. Every successful businessperson learned through failure. Now have a look at your favorite business news site. You’ll se e that almost every story can be put into either the category of success or that of failure. Businesses either grow or shrink but they don’t remain the same.

1. Every person has his or her ups and downs.{T; F}

2. A common saying “You win some and you lose some” means that sometimes we succeed and sometimes we fail.{T; F}

3. Ninety nine percent of successful businessmen achieved great success on their first try.{T; F}

4. Successful businessmen learn through failure.{T; F}

5. Businesses either shrink or remain the same.{T; F}

标准答案：子问题 1：T; 子问题 2：T; 子问题 3：F; 子问题 4：T; 子问题 5：F

题目25：—I bet that Mike wished you had told him that earlier.

—

: So be careful with our job.

; We should also find what the customers think.

; Well, Mike isn’t a fool, he won’t do that again.

标准答案：Well, Mike isn’t a fool, he won’t do that again.

题目26：We are entitled to cancel it if you fail to the contract.

: honor

; draw up

; sign

标准答案：honor

题目27：your customers what they need and more than they expect will lead customers to return to you.

: Given

; Give

; Giving

标准答案：Giving

题目28：—Your request for compensation made me surprised. What happened?

—

: There must be something wrong.

; It’s true.

; It’s because of the quality.

标准答案：It’s because of the quality.

题目29：—Hi, Lily, what’s up with Mike? I heard the boss yelling at Mike earlier today.

—

: He was so scared.

; It’s said that Mike made a mistake a nd then tried to cover it up.

; It is better to tell someone to get it fixed.

标准答案：It’s said that Mike made a mistake and then tried to cover it up.

题目30：The quality, specifications and prices are in our contract.

: clear

; clarity

; clarified

标准答案：clarified

题目31：It is better to tell someone to get it .

: fixing

; fixed

; fix

标准答案：fixed

题目32：—Oh. But why didn’t he just own up and tell someone?

—

: You should have told him that earlier.

; So be careful with our job.

; He was too scared that he would be fired, I suppose.

标准答案：He was too scared that he would be fired, I suppose.

题目33：In this way you will stay in these changing times.

: competence

; competitive

; compete

标准答案：competitive

题目34：Every business has its ups and downs, and so every person.

: do

; does

; is

标准答案：does

题目35：—I bet that Mike wished you had told him that earlier.

—

: Well, Mike isn’t a fool, he won’t do that again.

; So be careful with our job.

; We should also find what the customers think.

标准答案：Well, Mike isn’t a fool, he won’t do that again.

题目36：—Hi, Lily, what’s up with Mike? I heard the boss yelling at Mike earlier today.

—

: It’s said that Mike made a mistake and then tried to cover it up.

; It is better to tell someone to get it fixed.

; He was so scared.

标准答案：It’s said that Mike made a mistake and then tried to cover it up.

题目37：We try our best to your requirement.

: meet

; get

; make

标准答案：meet

题目38：improve your service, you need to make market surveys so as to know what your customers are thinking and demanding.

: So as to

; In order that

; In order to

标准答案：In order to

题目39：—Hi, Lily, what’s up with Mike? I heard the boss yelling at Mike

earlier today.

—

: He was so scared.

; It is better to tell someone to get it fixed.

; It’s said that Mike made a mistake and then tried to cover it up.

标准答案：It’s said that Mike made a mistake and then tried to cover it up.

题目40：—Hello, David! I haven’t heard from you for a long time. How have you been recently?

—

: Long time no see.

; Not bad, thank you.

; That’s ok.

标准答案：Not bad, thank you.

题目41：We try our best to your requirement.

: get

; meet

; make

标准答案：meet

题目42：I bet that Mike wished you him that earlier.

: had told

; told

; have told

标准答案：had told

题目43：—Hello, David! I haven’t heard from you for a long time. How have you been recently?

—

: That’s ok.

; Not bad, thank you.

; Long time no see.

标准答案：Not bad, thank you.

题目44：—Oh. But why didn’t he just own up and tell someone?

—

: So be careful with our job.

; He was too scared that he would be fired, I suppose.

; You should have told him that earlier.

标准答案：He was too scared that he would be fired, I suppose.

题目45：The re-examination results indicate that one-third of the goods are not standard.

: on

; up to

; within

标准答案：up to

题目46：In this way you will stay in these changing times.

: competitive

; compete

; competence

标准答案：competitive

题目47：I bet that Mike wished you him that earlier.

: told

; have told

; had told

标准答案：had told

题目48：—Your request for compensation made me surprised. What happened?

—

: It’s because of the quality.

; There must be something wrong.

; It’s true.

标准答案：It’s because of the quality.

题目49：It is better to tell someone to get it .

: fix

; fixed

; fixing

标准答案：fixed

题目50：—Hi, Lily, what’s up with Mike? I heard the boss yelling at Mike earlier today.

—

: It is better to tell someone to get it fixed.

; It’s said that Mike made a mistake and then tried to cover it up.

; He was so scared.

标准答案：It’s said that Mike made a mistake and then tried to cover it up.

题目51：We are entitled to cancel it if you fail to the contract.

: sign

; draw up

; honor

标准答案：honor

题目52：I bet that Mike wished you him that earlier.

: have told

; had told

; told

标准答案：had told

题目53：improve your service, you need to make market surveys so as to know what your customers are thinking and demanding.

: In order to

; In order that

; So as to

标准答案：In order to

题目54：—Hello, David! I haven’t heard from you for a long time. How have you been recently?

—

: Not bad, thank you.

; Long time no see.

; That’s ok.

标准答案：Not bad, thank you.

题目55：The quality, specifications and prices are in our contract.

: clarity

; clarified

; clear

标准答案：clarified

题目56：Every business has its ups and downs, and so every person.

: is

; do

; does

标准答案：does

题目57：—Your request for compensation made me surprised. What happened?

—

: It’s because of the quality.

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