医院管理试卷及答案 一．选择题（以下四个选项中只有一个是正确答案，每小题2分共20分）1.目前我国实行的医院领导体制中，作为主体形式的是（） A．院长负责制 B.党委领导下的院长负责制 C. 党委负责制 D.董事会领导下的院长负责制 2. 医院人员编制的规定中，行政人员应占总编制的（） A. 4%-5% B.5%-8% C.8%-10% D.10%-20% 3. 以下选项中不属于医院人力资源管理的特点的是（） A.职工的客户化 B.人才流动率变慢 C.以劳动契约和心理契约为双重组代 D.人才短缺现象加剧 4.下列不属于医院质量管理体系的构成部分的是（） A.医疗服务过程管理 B.医疗终末质量的监控 C.质量体系的组织结构 D.住院诊疗管理 5.国际护士节是在那一天（） A.3月2日 B.5月12日 C.7月9日 D.9月3日 6.下列对医院药事管理特点描述错误的是（） A.专业化 B.信息量小 C.经济活动频繁 D.法制化和规范化 7. 以下哪一项不属于医院信息系统开发的步骤（） A. 系统实施 B.系统分析 C.系统设计 D.系统维护 8. 下列不能用来考核医学工程技术人员的一项是（） A.维修时间 B.维修费用 C.平均无故障时间 D.保养时间
9. 医疗事故共分为几级（） A.四级 B.六级 C.八级 D.十二级 10.下列不属于医疗市场的特殊性的是（） A.信息不对称 B.基本医疗需求的弹性 C.医疗服务商品的特殊性 D.医疗市场是将医疗服务作为一种劳务商品进入市场的 二．判断题（每小题1分，共15小题） 11. 科室病床编制的多少，在一定程度上反映了科室的规模和诊治、收容病人能力的大小，也是科室业务水平高低的标志.。（） 12. 医院人员职务类别大体可分为医疗防疫、药剂、护理、康复以及其他技术人员。（） 13.护理业务技术管理是根据护理工作的特点，应用质量管理的方法和工具，一切以病人角度出发，对护理工作过程和服务实施的控制和改进。（） 14.护理管理的控制职能主要体现在标准的确立、成效的衡量以及偏差的纠正。（） 15. 三级医院药学部门负责人应具备药学专业或药学管理专业本科以上学历，并具有本专业中级以上职务任职资格。（） 16.药学保健的基本原则是以病人为中心和面向用药结果。（） 17.《药品管理法实施条例》规定“《医疗机构制剂许可证》”有效期５年。（） 18.广义的信息是指经过加工整理后对于接收者具有某种使用价值的数据、消息、
托业考试听力DBCDBCCCD 段落1 A: how was your English exam, Pedro? did you study for it? Pedro, 英语考试考的怎么样？考试前复习了么？ B: it was ok, I guess. I studied only the vocabulary. I thought that was what would be tested most. did you study, Alex? how do you think you did? 我想还可以吧，我只复习了词汇部分，因为我觉得这一部分出题的频率最高，你复习了么Alex？你考的怎么样呢 A: I think I did pretty well, I started studying for it last week. I studied the vocabulary, grammar, and practiced writing. 我觉得我考的相当不错，我从上周就开始为考试做准备，复习了词汇，语法，还练习了写作文。 B: really? that's great, then you'll probably get a really good score. 真的么，你真棒，这样看来你可以得到一个非常不错的分数 试卷问题 what exam are Pedro and Alex talking about? A grammar B Spanish C writing D English how did Pedro prepare for the test? A he wrote essays B he studied vocabulary C he studied the text book D he studied a lot of earlier tests how long did Alex study for the test? A one day B two days C one week D two weeks 段落2 A: Marry, you will never guess what Ms. Jennings game me at the office party, two tickets to la boheme！ Mary 你绝对想不到Jennings 女士在员工聚会上给了我什么，两张歌剧《波希米亚人》的门票！ B:i don't believe it! I have been wanting to see it since it first opened. when are the tickets for? 真是难以置信！开始公演的时候我就想去了，是哪一天的票？
UNIT 5 VI. Further Listening and Speaking Task1: Hot Business Ideas Business ideas are all around you. Many business ideas come from a careful analysis of market and consumer needs. If you are interested in starting a business, but don’t know what product or service you might sell, here are some ways that may help you find one. First of all, you should study how to value to an existing product. The difference raw wood and finished wooden products is a good example of putting a product through an additional process that increases its value. But additional processes are not the only way value can be added. You might also add services, or combine one product with other products. For instance, a local farm which sells produce can also offer a vegetable delivery service—for a free. What business ideas can you develop along these lines? Focus on what products you might buy, and what you might do to them or with them to create a profitable business. Some people have another way of making profit. They improve an existing products or service. We all know that the person who can build a better mousetrap will make a lot of money. That person could be you! A local entrepreneur has created an improved version of the hula hoop. It’s bigger and heavier, so hula-hoopers can control it more easily and do more tricks. How did she come up with this business idea? She thought hula hooping would be a fun thing to do with her daughter, but found the commercially available product too flimsy. There are very few products or services that can’t be improved. Start generating business ideas by looking at the products and services you use and brainstorming ideas as to how they could be better. 1. What is the first way the speaker mentions that helps you produce a business idea? 2. Which of the following methods does the speaker NOT mention? 3. Why does the speaker mention the mousetrap? 4. Which of the following is true according to the passage? 5. Which of the following can be the best title for the passage? Keys: 1.C 2.B 3.B 4.A 5.D Task 2: What do you know about business? Historically, the term business referred to activities or interests. By extension, the word became, as recently as the 18th century, synonymous with “an individual commercial enterprise”. When referring to activities, the terms business and industry sometimes appear interchangeable. Thus a fisherman might say either that he is in the “fishing business”, which is a bit colloquial or that he works in the “fishing industry”, which sounds somewhat formal. The word “trade” m ay serve as an equivalent of both “business” and “industry”. People establish business in order to perform economic activities. With some exceptions, such as non-profit organizations and institutions of the government, businesses exist to product profit. In other words, the owners and operators of a business have receiving or generating a financial return for their time, effort and capital as one of their main objectives. One can classify businesses in many different ways. In recent years, service businesses have become increasingly popular. They offer intangible products and typically have different, usually smaller, capital requirements than manufacturers. Distributors need smaller funds than manufacturers. Most laws specify the forms that a business can take, and a body of commercial law has been developed for each type. Some common types include partnerships, corporations, also called limited liability companies, and sole ownerships. Task3: An office boy or a billionaire? A jobless man applied for the po sition of “office boy” at Microsoft. The human resource manger interviewed him, and gave him a test: clean the floor. “You are engaged,” he said, “give me your email address, and I’ll send you the application form to fill and tell you when you will start.”The man replied, “I don’t have a computer or an email.”
管理学题库 一、名词解释 1、矩阵结构 指在垂直领导系统的基础上，又加上水平横向规划目标领导系统，从而形成纵横交错的双重指挥链的一种组织结构形式。其优点在于可以发挥职能部门化与项目部门化两方面的优势，促进资源的共享，增强部门间的合作。缺点在于放弃统一指挥，可能造成一定的混乱，易产生权力的争斗。 2、需要层次理论 马斯洛的需要层次论认为：人有5种基本的需要，分别是生理、安全、归属、自尊和自我实现需要。这些需要相互联系，并有一定的层次关系，人类因需要未满足而被激发动机和影响行为，当低层次的需要被满足后，才会有更高层次的需要产生激励作用。 3、组织发展（OD） 是一种侧重于对人进行改革的组织变革行为，通过改变成员的行为，改善成员间的工作关系，促进组织成员的发展，提高组织的绩效。
4、全面质量管理（TQM） 指为了充分满足顾客的需求，并在最经济的水平上实现有效的市场设计、研究、制造和售后服务，而将组织内部各部门的研制质量、维持质量和提高质量等一系列活动合成为一体的一种管理模式。 5、事业部制组织结构 又称为分部结构，或M型结构，公司总部只对公司总体战略作出决策，决定资源在各事业部的分配方案，各事业部则拥有完整的发展战略及运营决策自主权，只要不违反总部的总体战略，分部可以采取任何他们认为有效的方式进行管理。 6、组织文化 是组织在所处的社会和商业环境中形成的，为全体员工所接受和认同的对组织的性质、准则、风格和特征等的认识。它由组织的传统和氛围构成，代表着一个组织的价值观，同时也是组织成员活动和行为的规范。 7、流程再造（BPR） 又称企业再造，是指针对企业业务流程的基本问题进行反思，并对它进行
2015年普通高等学校招生全国统一考试(全国卷·课标I卷) 第一节(共5小题;每小题1.5分,满分7.5分) 1.What time is it now? A.9:10. B.9:50. C.10:00. 2.What does the woman think of the weather? A.It?s nice. B.It?s warm. C.It?s cold. 3.What will the man do? A.Attend a meeting. B.Give a lecture. C.Leave his office. 4.What is the woman?s opinion about the course? A.Too hard. B.Worth taking. C.Very easy. 5. What does the woman want the man do? A.Speak louder. B.Apologize to her. C.Turn off the radio. 第二节(共15小题;每小题1.5分,满分22.5分) 听第6段材料,回答第6、7题。 6. How long did Michael stay in China? A.Five days. B.One week. C.Two weeks. 7.Where did Michael go last year? A.Russia. B.Norway. C.India. 听第7段材料,回答第8、9题。 8.What food does Sally like? A. Chicken. B.Fish. C.Eggs. 9.What are the speakers going to do? A.Cook dinner. B.Go shopping. C.Order dishes. 听第8段材料,回答第10至12题。 10. Where are the speakers? A. In a hospital. B.In the office. C.At home. 11. When is the report due? A.Thursday. B.Friday. C.Next Monday. 12. What does George suggest Stephanie do with the report? A.Improve it. B.Hand it in later. C.Leave it with him. 听第9段材料,回答第13至16题。 13.What is the probable relationship between the speakers? A.Salesperson and customer. B.Homeowner and cleaner. C.Husband and wife. 14.What kind of apartment do the speakers prefer? A.One with two bedrooms. B.One without furniture. C.One near a market. 15.How much rent should one pay for the one-bedroom apartment? A.＄350. B.＄400. C.＄415. 16.Where is the apartment the speakers would like to see? A.On Lake Street. B.On Market. C.On South Street. 听第10段材料,回答第17至20题。 17.What percentage of the world?s tea exports go to Britain? A. Almost15%. B.About30%. C.Over40%. 18.Why do tea tasters taste tea with milk?
2016普通高等学校招生全国统一考试（新课标I）英语试卷类型A 第Ⅰ卷 第一部分听力（共两节，满分 30 分） 做题时，现将答案标在试卷上，录音内容结束后，你将有两分钟的时 间将试卷上的答案转涂到答题卡上。 第一节（共5小题；每小题分，满分分） 听下面5段对话，每段对话后有一个小题。从题中所给的A、B、C三 个选项中选出最佳选项，并标在试卷的相应位置。听完每段对话后， 你都有10秒钟的时间来回答有关小题和阅读下一小题。每段对话仅读 一遍。 例：How much is the shirt A. ￡19. 15 B. ￡9. 18 C. ￡9. 15 答案是 C。 1. What are the speakers talking about A. Having a birthday party. B. Doing some exercise. C. Getting Lydia a gift. 2. What is the woman going to do A. Help the man. B. Take a bus. C. Get a camera. 3. What does the woman suggest the man do A. Tell Kate to stop. B. Call Kate, s friends. C. Stay away from
Kate. 4. Where does the conversation probably take place A. In a wine shop. B. In a supermarket. C. In a restaurant. 5. What does the woman mean A. Keep the window closed. B. Go out for fresh air. C. Turn on the fan. 听第6段材料，回答第6、7题。 6. What is the man going to do this summer A. Teach a course. B. Repair his house. C. Work at a hotel. 7. How will the man use the money A. To hire a gardener. B. To buy books. C. To pay for a boat trip. 听第7段材料，回答第8、9题。 8. What is the probable relationship between the speakers A. Schoolmates. B. Colleagues. C. Roommates. 9. What does Frank plan to do right after graduation A. Work as a programmer. B. Travel around the world. C. Start his own business. 第二节（共15小题；每小题1. 5分，满分22. 5分） 听下面5段对话或独白。每段对话或独白后有几个小题，从题中所给 的A、B、C三个选项中选出最佳选项，并标在试卷的相应位置。听每
听力原文及参考答案（Units 1-7） LESSON 1 Music 1. M: By the way, Jane, did you talk to the consultant顾问about our new health program? W: I contacted联系his office but his secretary said he would （be out for）试图得到lunch until two. Q: What does the woman mean? B. she couldn’t talk to the consultant before two 2. W: We need to let everyone know about the charity [?t??riti] n. 慈爱concert, but we don't have much money for advertising. M: How about using the school radio station? They broadcast free public service 服务announcements.通告 Q: What does the man suggest they do? c. Ask the school radio station for help 3. W: I don't understand why this self-study自学book doesn't have answers to the questions. M: But it does. You can find them at the back of the book. Q: What does the man say about the self-study book? d. the book does include the answer 4. M: The new sales manager says he has never met you before. W: We've been introduced about three times. He seems a little forgetful. Q: What do we learn about the new sales manager? B. He probably has a poor memory 5. M: Have you had the brakes[breik] n制动器; 闸; 刹车. and tires checked? And do you have enough money? W: I have taken care of everything. And I'm sure it's going to be a wonderful极好的, 精彩的, 绝妙的trip. Q: What's the woman going to do? D. spend some time travelling
2015年10月高等教育自学考试全国统一命题考试 管理学原理试卷 (课程代码 00054) 本试卷共4页，满分l00分，考试时间l50分钟。 考生答题注意事项： 1．本卷所有试题必须在答题卡上作答。答在试卷上无效，试卷空白处和背面均可作草稿纸。2．第一部分为选择题。必须对应试卷上的题号使用2B铅笔将“答题卡”的相应代码涂黑。 3. 第二部分为非选择题。必须注明大、小题号，使用0．5毫米黑色字迹签字笔作答。4．合理安排答题空间，超出答题区域无效。 第一部分选择题 一、单项选择题(本大题共l5小题，每小题l分，共l5分) 在每小题列出的四个备选项中只有一个是符合题目要求的，请将其选出并将“答题卡”的相应代码涂黑。未涂、错涂或多涂均无分。 1．依据管理者角色理论，挂名首脑属于 A．人际角色 B．信息角色 C．资源分配者 D．谈判者 2．梅奥领导的霍桑试验得出了生产效率的高低主要取决于工人的态度等一系列结论，并 在此基础上创立了 A. 古典管理理论 B．人际关系理论 C．决策理论 D．系统管理理论 3．人口规模、年龄结构、种族结构、人口流动性等因素属于组织环境中的 A．政治因素 B. 经济因素 C．社会因素 D. 技术因素 4．任何组织的文化都有其鲜明个性，这反映了组织文化的 A．客观性 B．独特性 C．相对稳定性 D．继承融合性 5．正确的决策需要统筹兼顾、全面安排，平衡协调发展，这体现的是决策的哪个原则? A．信息原则 B．预测原则 C．可行性原则 D．系统原则 6．鼓励创新思维的群体决策方法是 A．头脑风暴法 B．名义群体法 C．德尔菲法 D．电子会议 7．用数字表示的计划是 A．预算 B. 规划 C．宗旨 D．程序 8．M公司是一家生产和销售办公用品的小型企业，设有生产、销售、财务、人事等部门，实行集权管理。该公司的组织结构属于 A．直线制 B．直线职能制 C．事业部制 D．矩阵制 9．相对于外部招聘而言，内部提升的优点是 A．来源广泛，选择余地大 B．不会产生不满情绪 C．更快地胜任工作 D．为组织带来新的观念 10．组织变革的内容不包括 A．人员变革 B．结构变革 C．技术变革 D．外部环境变革 11．根据管理方格理论，领导者既不关心生产，也不关心职工的领导方式是 A．1．1型 B．9．1型 C．1．9型 D. 5．5型 12．根据麦克莱兰的成就需要理论，人们对影响力和控制力的向往属于 A. 成就需要 B．权力需要 C．社交需要 D．生存需要
Module 1 Unit 1 同步验收练习参考答案Part 1听力部分录音原文及参考答案: I. 1. These are my family and relatives. 2. This is a birthday card from Tom. 3. I have two sisters. They are twins. 4. I usually go shopping with my mother. 5. That is a photo of my brother. 6. Kitty has got a lot of presents from her parents. (1—6 BFEADC) II. 7. M: What’s this, Alice? W: It’s my family tree. M: Who are those two men? W: They are my uncles. Q: How many uncles does Alice have? 8. M: Who is the old woman? W: She’s Mary’s grandmother. M: How old is she? W: About 60. Q: How old is Mary’s grandmother? 9. W: Mike has got two birthday presents. M: Oh? Who are they from? W: They are from his mother and father. M: Has he got anything from his relatives? W: No, he hasn’t. Q: What has Mike got now? 10. M: Who are these birthday cards from? W: My grandmother and grandfather. M: Are those red cards from your grandparents, too? W: No, they are from my aunt and uncle. Q: Who are the red birthday cards from? 11. M: How many uncles do you have? W: I have two. How many uncles do you have? M: I have two, too. W: Do they usually play games with you? M: Sometimes do and sometimes don’t. Q: What are they talking about? 12. W: Do you know that girl under the tree? M: Which one? W: The one in a red skirt.
P24 Part II.Raising money for buying a car B: Well, good afternoon, Mr. Jackson. J: Good afternoon. I've come to see you to see whether it's possible to ... get an overdraft. I'm ... I want some money. [Yes] I'll tell you quite frankly what it is. I'm wanting to buy a new car. [Yes] I don't know whether it's possible to raise any money from the bank in this way. B: Er, I see no reason why not. J: I've got an old car ... B: What's your proposition? J: Well, I've got this old car which is an eight-year-old Morris 1000, and I don't think there's any point in having it repaired any more because it just isn't worth it. I feel that I could probably get about a hundred pounds for it and then that means that I would need about another four hundred-odd, three hundred and fifty ... [Mhm] er, on top of that, to buy a, a, not a new car exactly, but a newer one. [Mhm] Um, ... B: Do you use the car for your business, for your work? J: Er; yes I do, up to a point. That is to say, sometimes I take it to work and sometimes I don't, because I'm almost within walking distance of the College. [Mhm] Does this have some bearing on the, on the question of whether I can get an overdraft? B: No, I don't think so. I, er, it was just a matter of interest that I asked you, really. You think three hundred and fifty? J: I would say about three hundred and fifty to four hundred. With the other, with the other [Yes] hundred pounds then it would be about, er, five hundred pounds; well, one can get quite a decent car for five hundred pounds [Quite] — second hand, of course. B: Quite. And what sort of period of time could you repay us? J: Well, erm, this rather depends on you. Um, I would like to ... I, er, what is the normal procedure for such a sum of money? B: Well, for such a sum of money we could expect repayment within twenty-four months. J: Two years. B: Two years. J: I see. B: We are lenders in the short term, remember, not long term. J: Yes. Er, is there ... Do you, do I pay interest on this? B: You will pay interest on — well, the type of loan I have in mind is a Personal Loan, as I assume you've got no form of collateral to offer.
1：影响管理幅度的因素主要包括（）。 1.工作环境 2.工作特征 3.工作能力 4.工作条件 5.工作时间 答案为：1 2 3 4 2：下列表述中，哪些是人本原理的主要内容？（） 1.人是管理的主体 2.有效管理的关键是员工参与 3.现代管理的核心是使人性得到最完美的发展 4.人与自然的和谐统一 5.管理是为人服务的 答案为：1 2 3 5 3：管理的法律方法的特点是（）。 1.概括性 2.规范性 3.强制性 4.稳定性 5.针对性 答案为：1 2 3 4 4：管理的基本问题包括（）。
1.人 2.财 3.物 4.计划 5.组织 答案为：1 5 5：目标管理法是对管理人员和专门职业人员进行绩效评估的首选方法。那你认为企业采用目标管理的优点在于： ( ) 1.有利于组织全面提高管理水平 2.有利于改善组织结构 3.有利于诱发人们的责任感 4.有利于开展有效的控制工作 5.只有A+C 答案为：1 2 3 4 6：按照职能空间的分类标准，计划的类型有：（） 1.业务计划 2.非程序性计划 3.财务计划 4.人事计划 5.战略计划 答案为：1 3 4 7：管理的二重性是指（）。
1.管理的科学性 2.管理的社会属性 3.管理的应用性 4.管理的自然属性 5.管理的艺术性 答案为：2 4 8：下列哪些特征属于结构性问题 ( ) 1.发生的频率很少 2.结果可以预测 3.具备以往的经验 4.B+C 5.信息不够完备 答案为：2 3 4 9：（）是组织中参谋人员发挥作用的主要方式。 1.协商权 2.建议权 3.指挥权 4.传递权 5.职能权 答案为：1 2 4 5 10：从环境因素的可控程度看，可以把决策分为（） 1.确定型决策
新世纪大学英语视听说教程2的listening 原文及答案 Unit One, Book 2 Listening 2 Just a few old keepsakes Boy: Hey, Grandma, what’s in this box? Grandma: Oh, nothing really… Just a few old keepsakes. B: Keepsakes? G: Young man, you know what a keepsake is! B: No, I don’t. I really don’t. G: Well, it’s something you keep. It’s something that gives you a lot of memories. B: Oh. What’s this? G: Now don’t go just digging around in there! ... Hmmm, let’s see…. that’s my first diary. B: Can I….? G: No, you can’t read it! It’s perso nal! I wrote about my first boyfriend in there. He became your grandfather! B: Oh, ok…. Well then, what’s that? It has your picture in it. G: That’s my passport. Y ou can see, I traveled to Europe by ship. B: What’s that big book? G: My yearbook. It’s my hi gh school book of memories. B: Class of 1961! Boy, that’s old! G: That’s about enough out of you, young man. I think it’s time we put this box away and… 男孩:嘿,奶奶,这个盒子里是什么? 奶奶:哦,没什么…几个旧的纪念品。 纪念品吗? 旅客:年轻人,你知道什么是纪念品! B:不,我不喜欢。我真的不喜欢。
高中英语听力训练原文及答案 第一节（共5小题） 听下面5段对话。每段对话后有一个小题，从题中所给的A、B、C 三个选项中选出选项，并标在试卷的相对应位置。听完每段对话后，你都有10秒钟的时间来回答相关小题和阅读下一小题。每段对话仅读一遍。 1.When will the woman discuss her class project with the man? A.During the man’s class. B.After today’s class. C.Tomorrow. 2.Where does this conversation most probably take place? A.In a garden. B.In a kitchen. C.In a market. 3.How does the woman’s sister go to university ? A.By bus. B.On foot. C.By subway. 4. What was the weather like last Saturday ? A.It was sunny. B.It was raining all day. C.It turned fine in the afternoon. 5. What does the man mean ? A.He knows what’s wrong with the watch.
B.The woman needs to buy another new battery. C. The clock shop can probably repair the woman’s watch. 第二节（共15小题） 听下面5段对话或独白。每段对话或独白后有几个小题，从题中所给的A、B、C三个选项中选出选项，并标在试卷的相对应位置。听每段对话或独白前，你将有时间阅读各个小题，每小题5秒钟；听完后，各小题将给出5秒钟的作答时间。每段对话或独白读两遍。 听第6段材料，回答第6至7题。 6. What did the woman do last night? A.She saw a film. B.She went shopping. C.She watched a football match. 7.Why couldn’t the man keep in touch with the woman last night? A.The woman’s mobile phone was stolen. B.The woman’s mobile phone was power off. C.The man had something important to do. 听第7段材料，回答第8至10题。 8.What is the weather like these days? A.Hot. B.Cold. C.Rainy. 9.Where is the typhoon expected to come from? A.The mainland. B.The western Pacific. C.The man’s city.