管理英语4模拟试题一

开放系统《管理英语(4)》期末机考真题及答案(第105套) （试卷号：10863，前5-10个题相同则整套相同，Ctrl+F查找更快捷，祝同学们取得优异成绩！）----------------------------------------------------------------第一大题、交际用语（单选题）1、----Do you mind if I use vouchers to spend in a restaurant?----（正确答案附试题后）.【A】：Yes, please【B】：Not at all. Go ahead【C】：No, thank you2、----Your shoes go well with your dress.----（正确答案附试题后）.【A】：I bought it at half price【B】：Thanks for your compliment【C】：No, it's not so good3、----Will you help me arrange a meeting with Mr. Brown, please?----（正确答案附试题后）. I have to finish my project right now.【A】：No, no way【B】：Yes, will do【C】：Sorry, I can't4、----How did your meeting go yesterday?----（正确答案附试题后）. It was really frustrating actually.【A】：Not so good【B】：Very good【C】：Nothing special5、----You'd better not push yourself too hard. You can ask the team and listen.----（正确答案附试题后）.【A】：You are right【B】：No, we can't do that【C】：I think it will kill our time第二大题、词汇与结构（单选题）1、To reduce the （正确答案附试题后）loss during the change, we must make sure we have the necessary skills.【A】：productivity【B】：producing【C】：produced2、To be（正确答案附试题后）, a performance appraisal needs to have a set of agreed criteria that will bethe basis of feedback as well as of setting future goals.【A】：effectively【B】：effective【C】：effect3、A T&T found that employees with better planning and decision-making skills were （正确答案附试题后）to be promoted into management jobs.【A】：more likely【B】：more likable【C】：more unlikely4、In high school, I am equally comfortable （正确答案附试题后）as a member of a team and independently.【A】：to work【B】：working【C】：work5、I have been very lucky to have had （正确答案附试题后）managers during my career so far.【A】：terrific【B】：terrible【C】：terrifying6、Without his assistance, I （正确答案附试题后）the research last month.【A】：would not have completed【B】：could not finish【C】：should not finish7、Middle managers directly （正确答案附试题后）top management.【A】：lied in【B】：lied to【C】：lied with8、She is very adaptive and soon （正确答案附试题后）to the campus life.【A】：adopted【B】：adapted【C】：addicted9、An agreement was reached on the （正确答案附试题后）of mutual respect and mutual interest.【A】：basic【B】：base【C】：basis10、They depend on each other to survive. In other words, they are （正确答案附试题后）for survival.【A】：interwoven【B】：interdependent【C】：international11、（正确答案附试题后）the job, employers don't want to hire people who are difficult to get along with.【A】：Despite of【B】：Because of【C】：Regardless of12、（正确答案附试题后）with English, Chinese is generally believed to be more difficult to learn.【A】：Compared【B】：Compare【C】：Comparing13、The total budget has been （正确答案附试题后）for this project.【A】：allocate【B】：allocates【C】：allocated14、The world largest search engine company provides a free search service （正确答案附试题后）users can get relevant results in an instant.【A】：with that【B】：in which【C】：with which15、They have come to the conclusion （正确答案附试题后）this winter will be even colder than before.【A】：that【B】：for【C】：which第三大题阅读理解（单选题）1、The meaning of “communication” goes a lot deeper than people often think. Communication is about conceiving, sending, receiving, and interpreting messages as well as confirming reception of these messages.A failure at any point in this chain can result in ineffective communication.Ineffective communication can be disastrous. There is a famous story of a British Army Commander who sent the message “Send reinforcements, we're going to advance.” back to his Command Center, through a long chain of subordinates. When the message finally reached the Command Center, it had “mutated” to become -- “Send three and four-pence, we're going to a dance.” The reinforcements never arrived.You can demonstrate this same principle, albeit on a less dramatic scale, by trying to play Chinese Whispers with more than 20 people. It is highly unlikely the same message you started with will be the one you end with.In a business, there are three main types of communication failure. Each has its own indicative signs.•The first type is known as allocative failure. This occurs when a firm is not gathering enough intelligence about its market or (most often), the information is not reaching the right points. The firm will not be allocating resources in step with the shifts in demand. If demand is rising but the firm is suffering fromallocative communication failure, then stocks will fall and there will be understaffing. If the inverse happens, there will be a surplus of stocks and overstaffing.•The second type is executive failure, where communication to trigger specific events/actions is either late, lacking or in error. The symptoms of this are a general loss of direction in the company or departments, a loss of co-ordination and an increase in complaints from customers as things happen late or not at all.•The final type is human failure. This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communication. This leads to alienated staff, an increase in staff turnover, an increase in absenteeism and general frustration among staff. Creativity, especially that which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.【单选题】What does the phrase "confirming reception of the sent messages" mean in Paragraph 1?（正确答案附试题后）【A】：To make sure that the messages are sent to the right receivers【B】：To make sure that the messages are fully understood.【C】：To make sure that the messages are correctly understood by the right receivers.【单选题】In the famous British Army Commander story, which step probably was right in the communication chain?（正确答案附试题后）【A】：Conceiving.【B】：Sending.【C】：Receiving.【单选题】What is Chinese whispers?（正确答案附试题后）【A】：Who whispers in Chinese.【B】：A game to pass messages around in a whisper.【C】：Chinese people who don't normally talk very loudly.【单选题】When does "allocative success" happen?（正确答案附试题后）【A】：The right information goes to the right place.【B】：A company gathers information from understaffing departments.【C】：The correct information will be sent by the right department.【单选题】According to the last paragraph, what result will be caused by human failure?（正确答案附试题后）【A】：Increasing creativity across departments.【B】：Inadequate communication between departments.【C】：Increasing customer complaints.第四大题、阅读理解（判断题）1、Jack Welch Leading Organizational Change at GEWhen Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a very successful career. He became CEO in 1981 at the age of 45. At that time, GE had a very complexorganizational structure with considerably bureaucratic rules. One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number 1 or 2 in their respective areas. If this was not the case, managers had the options of fixing the problem, selling their particular business, or closing it. In an effort to streamline the organization, Welch removed the sector level and eliminated thousands of salaried and hourly employee positions.The restructuring was followed by changing the organizational culture and the managerial styles of GE's managers. One such program was the Work-Out（群策群力）.Groups of managers were assembled to share their views openly in three-day sessions. At the beginning of the meetings, the superior presented the challenges for his or her organizational unit. Then the superior had to leave, requesting the groups to find solutions to the problems. Facilitators (会议主持人) helped these discussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions. Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company's performance.Jack Welch was personally involved in developing managers at GE's training center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who share the values of the company. 【判断题】Jack Welch retired at the age of 65.（正确答案附试题后）【A】：T【B】：F【判断题】Jack Welch insisted that each of the businesses should be at least number 3 in their respective area. （正确答案附试题后）【A】：T【B】：F【判断题】If the business could not meet Welch's change requirements, its manager had 3choices. （正确答案附试题后）【A】：T【B】：F【判断题】The restructuring went before changing the organizational culture and the managerial styles of GE's managers.（正确答案附试题后）【A】：T【B】：F【判断题】The Work Out lasted a week.（正确答案附试题后）【A】：T【B】：F第五大题写作（问答题）1、Write a composition of at least 100 words on My Dream Job. Your writing should include the followings:(1)Position: customer service representative;(2)Ability: communication and customer service skills;(3)Reason: an expert in the product line and strong relationships with customers.（正确答案附试题后）---------------------------------------------------------------- 开放系统《管理英语(4)》期末机考真题及答案(第105套)（试卷号：10863，前5-10个题相同则整套相同，Ctrl+F查找更快捷，祝同学们取得优异成绩！）----------------------------------------------------------------第一大题、交际用语（单选题）1、----Do you mind if I use vouchers to spend in a restaurant?----（红色选项为正确答案）.【A】：Yes, please【B】：Not at all. Go ahead【C】：No, thank you2、----Your shoes go well with your dress.----（红色选项为正确答案）.【A】：I bought it at half price【B】：Thanks for your compliment【C】：No, it's not so good3、----Will you help me arrange a meeting with Mr. Brown, please?----（红色选项为正确答案）. I have to finish my project right now.【A】：No, no way【B】：Yes, will do【C】：Sorry, I can't4、----How did your meeting go yesterday?----（红色选项为正确答案）. It was really frustrating actually.【A】：Not so good【B】：Very good【C】：Nothing special5、----You'd better not push yourself too hard. You can ask the team and listen.----（红色选项为正确答案）.【A】：You are right【B】：No, we can't do that【C】：I think it will kill our time第二大题、词汇与结构（单选题）1、To reduce the （红色选项为正确答案）loss during the change, we must make sure we have the necessary skills.【A】：productivity【B】：producing【C】：produced2、To be（红色选项为正确答案）, a performance appraisal needs to have a set of agreed criteria that will be the basis of feedback as well as of setting future goals.【A】：effectively【B】：effective【C】：effect3、A T&T found that employees with better planning and decision-making skills were （红色选项为正确答案）to be promoted into management jobs.【A】：more likely【B】：more likable【C】：more unlikely4、In high school, I am equally comfortable （红色选项为正确答案）as a member of a team and independently.【A】：to work【B】：working【C】：work5、I have been very lucky to have had （红色选项为正确答案）managers during my career so far.【A】：terrific【B】：terrible【C】：terrifying6、Without his assistance, I （红色选项为正确答案）the research last month.【A】：would not have completed【B】：could not finish【C】：should not finish7、Middle managers directly （红色选项为正确答案）top management.【A】：lied in【B】：lied to【C】：lied with8、She is very adaptive and soon （红色选项为正确答案）to the campus life.【A】：adopted【B】：adapted【C】：addicted9、An agreement was reached on the （红色选项为正确答案）of mutual respect and mutual interest.【A】：basic【B】：base【C】：basis10、They depend on each other to survive. In other words, they are （红色选项为正确答案）for survival.【A】：interwoven【B】：interdependent【C】：international11、（红色选项为正确答案）the job, employers don't want to hire people who are difficult to get along with.【A】：Despite of【B】：Because of【C】：Regardless of12、（红色选项为正确答案）with English, Chinese is generally believed to be more difficult to learn.【A】：Compared【B】：Compare【C】：Comparing13、The total budget has been （红色选项为正确答案）for this project.【A】：allocate【B】：allocates【C】：allocated14、The world largest search engine company provides a free search service （红色选项为正确答案）users can get relevant results in an instant.【A】：with that【B】：in which【C】：with which15、They have come to the conclusion （红色选项为正确答案）this winter will be even colder than before.【A】：that【B】：for【C】：which第三大题阅读理解（单选题）1、The meaning of “communication” goes a lot deeper than people often think. Communication is about conceiving, sending, receiving, and interpreting messages as well as confirming reception of these messages.A failure at any point in this chain can result in ineffective communication.Ineffective communication can be disastrous. There is a famous story of a British Army Commander who sent the message “Send reinforcements, we're going to advance.” back to his Command Center, through a long chain of subordinates. When the message finally reached the Command Center, it had “mutated” to become -- “Send three and four-pence, we're going to a dance.” The reinforcements never arrived.You can demonstrate this same principle, albeit on a less dramatic scale, by trying to play ChineseWhispers with more than 20 people. It is highly unlikely the same message you started with will be the one you end with.In a business, there are three main types of communication failure. Each has its own indicative signs.•The first type is known as allocative failure. This occurs when a firm is not gathering enough intelligence about its market or (most often), the information is not reaching the right points. The firm will not be allocating resources in step with the shifts in demand. If demand is rising but the firm is suffering from allocative communication failure, then stocks will fall and there will be understaffing. If the inverse happens, there will be a surplus of stocks and overstaffing.•The second type is executive failure, where communication to trigger specific events/actions is either late, lacking or in error. The symptoms of this are a general loss of direction in the company or departments, a loss of co-ordination and an increase in complaints from customers as things happen late or not at all.•The final type is human failure. This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communication. This leads to alienated staff, an increase in staff turnover, an increase in absenteeism and general frustration among staff. Creativity, especially that which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.【单选题】What does the phrase "confirming reception of the sent messages" mean in Paragraph 1?（红色选项为正确答案）【A】：To make sure that the messages are sent to the right receivers【B】：To make sure that the messages are fully understood.【C】：To make sure that the messages are correctly understood by the right receivers.【单选题】In the famous British Army Commander story, which step probably was right in the communication chain?（红色选项为正确答案）【A】：Conceiving.【B】：Sending.【C】：Receiving.【单选题】What is Chinese whispers?（红色选项为正确答案）【A】：Who whispers in Chinese.【B】：A game to pass messages around in a whisper.【C】：Chinese people who don't normally talk very loudly.【单选题】When does "allocative success" happen?（红色选项为正确答案）【A】：The right information goes to the right place.【B】：A company gathers information from understaffing departments.【C】：The correct information will be sent by the right department.【单选题】According to the last paragraph, what result will be caused by human failure?（红色选项为正确答案）【A】：Increasing creativity across departments.【B】：Inadequate communication between departments.【C】：Increasing customer complaints.第四大题、阅读理解（判断题）1、Jack Welch Leading Organizational Change at GEWhen Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a very successful career. He became CEO in 1981 at the age of 45. At that time, GE had a very complex organizational structure with considerably bureaucratic rules. One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number 1 or 2 in their respective areas. If this was not the case, managers had the options of fixing the problem, selling their particular business, or closing it. In an effort to streamline the organization, Welch removed the sector level and eliminated thousands of salaried and hourly employee positions.The restructuring was followed by changing the organizational culture and the managerial styles of GE's managers. One such program was the Work-Out（群策群力）.Groups of managers were assembled to share their views openly in three-day sessions. At the beginning of the meetings, the superior presented the challenges for his or her organizational unit. Then the superior had to leave, requesting the groups to find solutions to the problems. Facilitators (会议主持人) helped these discussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions. Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company's performance.Jack Welch was personally involved in developing managers at GE's training center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who share the values of the company. 【判断题】Jack Welch retired at the age of 65.（红色选项为正确答案）【A】：T【B】：F【判断题】Jack Welch insisted that each of the businesses should be at least number 3 in their respective area. （红色选项为正确答案）【A】：T【B】：F【判断题】If the business could not meet Welch's change requirements, its manager had 3choices. （红色选项为正确答案）【A】：T【B】：F【判断题】The restructuring went before changing the organizational culture and the managerial styles of GE's managers.（红色选项为正确答案）【A】：T【B】：F【判断题】The Work Out lasted a week.（红色选项为正确答案）【A】：T【B】：F第五大题写作（问答题）1、Write a composition of at least 100 words on My Dream Job. Your writing should include the followings:(1)Position: customer service representative;(2)Ability: communication and customer service skills;(3)Reason: an expert in the product line and strong relationships with customers.答案1：What I look for in a job, and what I love about this customer service representative position, is the ability to utilize my communication and customer service skills. I love interacting with customers and quickly and effectively problem solving with them. Down the road, after becoming an expert in your product line and developing strong relationships with your customers, I would love to work in sales.答案2：Everyone has an ideal career in mind. My ideal career is to be a qualified customer service representative. First of all, I have multi-dimensional abilities such as active listening, verbal expression, and interpersonal skills;Secondly, I am good at having a clear understanding of myself, others, and the situation in the process of communication, clarifying my communication goals, and being good at understanding the thoughts and feelings of others;Third, I have certain professional skills. As a customer service officer, I can send the technology to users after the company's products are sold, so as to better serve the society.----------------------------------------------------------------。

国开形成性考核《管理英语(4)》单元自测(4)试题及答案（整套相同，如遇顺序不同，Ctrl+F查找，祝同学们取得优异成绩！）一、选择填空题（每题10分，共5题）题目1、—Wow! This is a fantastic project! I've never known you're so creative.—（C）【A】：Don't mention it.【B】：Great, I dare to say I am a talent.【C】：Thanks for your compliments.题目2、—（C）— You might as well write a thanks-note.【A】：How do you like the rewards?【B】：What do you do with the rewards?【C】：Could you suggest some ways of the rewards?题目3、Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel （A）the company cared about them and their well-being.【A】：as if【B】：even if【C】：like题目4、I think a big part of it is （A）we know how to have fun on the job【B】：which【C】：why题目5、Self-esteem needs might include the （A）from a workplace. 【A】：rewards【B】：rewarded【C】：rewarded题目6、— You'd better not push yourself too hard. You can ask the team and listen.—（A）【A】：You are right.【B】：No, we can't do that.【C】：I think it will kill our time.题目7、— Do you mind if I use vouchers to spend in a restaurant? —（B）【A】：Yes, please.【B】：Not at all. Go ahead.【C】：No, thank you.题目8、All the team members tried their best. We lost the game, （A）. 【A】：however【B】：therefore题目9、（C）clearly communicate with and actively listen to employees is essential to improve their performance.【A】：Be able to【B】：Being able【C】：Being able to题目10、（C）the job, employers don't want to hire people who are difficult to get along with.【A】：Despite of【B】：Regardless【C】：Regardless of题目11、—Can I get you a couple of tea?—（A）.【A】：That's very nice of you【B】：With pleasure【C】：You can, please题目12、— Do you mind if I use vouchers to spend in a restaurant? —（B）【A】：Yes, please.【B】：Not at all. Go ahead.【C】：No, thank you.题目13、Companies are （B）interested in your soft skills （B）they are in your hard skills.【A】：so… that…【B】：as…as…【C】：not…until…题目14、An appreciated gift and the gesture of providing it will （B）your coworker's day.【A】：look up【B】：light up【C】：lift to题目15、Learning new things has always been a great （A）for me. 【A】：motivator【B】：motivate【C】：motivation题目16、The leader （C）at creating opportunities to provide rewards, recognition and thanks to his or her staff.【A】：exceeds【B】：excellent【C】：excels题目17二、阅读理解：根据文章内容，完成选择题（共50分）。

未回答满分10.00未标记标记题目题干— Could you give us a speech on management functions some day this week?—________________.选择一项：A. That'a good ideaB. No, I already have plansC. I'd love to, but I'm busy this week反馈你的回答不正确解析：本题考核“拒绝他人”的交际用语。

拒绝他人的答语通常有“I'm afraid…/No, …/I'd love to, but…”，所以答案是C。

题目2未回答满分10.00未标记标记题目题干— We could let some of the staff work from home.________________?— That's a good idea.选择一项：A. Do you have any good ideasB. What do you think of itC. Is there anything else反馈你的回答不正确解析：本题考核“表达意见建议”的交际用语。

A是询问有什么好建议， B是询问对所提建议的看法， C是询问是否还有要说明、补充的。

根据答语，确定这里是询问看法，所以答案是B。

题目3未回答满分10.00未标记标记题目The responsibilities in handbook ______ that managers have to be concerned with efficiency and effectiveness in the work process.选择一项：A. implyB. indicateC. interrupt反馈你的回答不正确译文：手册中的职责表明，管理者必须关注工作过程的效率和效力。

参考答案：- - 考试资料.Complete the apology letter with the given Chinese.- - 考试资料.Dear Mrs. Smith,I am writing to _____1_____(为……道歉) passing notes in class.I realize that you were discussing important concepts that are going to help us write our upcoming analysis essays and do well onthe final, and I should have been _____2_____(密切关注)._____3_____(从现在开始), I’ll limit my classroom communication to helpful comments that are _____4_____（有关）the subject matter and wait to discuss personal things until after class.I also wanted to thank you for giving me a warning _____5_____(代替) detention because my coach would have benched me if Ihad been late to practice. I _____6_____(承诺) you won’t have to make that decision again._____7_____(谨上),KellyTammen参考答案：1. apologize for 2. paying closer attention 3. From now on 4. related to 5. instead of6. promise you7. Sincerely/Sincerely yoursWrite a composition on My Dream Job.Your writing should include the followings.- - 考试资料.1. position: customer service representative2. ability: communication and customer service skills3. reason: an expert in the product line and strong relationships with customers参考答案：What I look for in a job, and what I love about this customer service representative position, is the ability to utilize my communication and customer service skills. I love interacting with customers and quickly and effectively problem solving with them. Down the road, after becoming an expert in your product line and developing strong relationships with your customers, I would love to work in sales.Write about an event based on the following information. You may need the 5Ws and 1H elements.- - 考试资料.参考答案：- - 考试资料.Titanic was launched on 31 May 1911 and sailed on her voyage from Southampton to New York, （via Cherbourg and Queenstown,）on 10 April 1912. With a gross tonnage of 46,328 tons, she was the largest ship afloat;（882 feet long, 92 feet wide, 8 decks rising to the height of an 11-storey building.）Four days and seventeen hours after the voyage began, at 11:40 p.m. on Sunday 14 April, she hit an iceberg and was badly damaged. Two hours and forty minutes later she sank. Of the 2227 passengers and crew, 705 escaped in twenty lifeboats and rafts; including her master, Captain Edward Smith. At dawn on 15 April the Cunard liner Carpathia, having heard the Titanic’s wireless distress calls 58 miles away, arrived at the scene and began picking up survivors.Complete the Promotion Project with the given Chinese.- - 考试资料.- - 考试资料.参考答案：To increase sales by 10% at the end of six monthsBusinesses that require HR software solution to manage HR functionsJanuary 2015- - 考试资料.Invite sales lead to attend a free workshop.Mar to May, direct selling to prospects- - 考试资料.。

国开期末考试《管理英语4》机考试题及答案(第4套) （试卷代号：0863，整套相同，祝同学们取得优异成绩！）一、交际用语（共5题，共10分）1、How about having a drink?-（A）.[A]、Good idea2、I’m sorry. I am late due to the heavy traffic.-（A）.[A]、Well，it’s OK3、How have you been lately，Molly?-（A）.[A]、Not bad4、Do you prefer a portable or a clumsy 3D printer?-（C）.[C]、I prefer a portable one to a clumsy one5、-（B）？A lot of things are on sale.That’s a good idea. Let’s go.[B]、Why don’t we go shopping today二、词汇与结构（共15题，共30分）1、Children should be encouraged to be （A）thinkers.[A]、independent2、Professor Smith promised to look （B）my paper，that is，to read it carefully before the defence.[B]、over3、The governments should（C）more educational funds for training teachers and improving school facilities.[C]、set aside4、On average，a successful lawyer has to talk to several （B）a day.[B]、clients5、This is a highly （B）new heating system.[B]、efficient6、Success can breed success，if you （C）it.[C]、take advantage of7、Your paper is good，（C）some grammar mistakes．[C]、apart from8、Playing in the street （A）dangerous．[A]、is9、Tom asked me to go to play football and （B）.[B]、so I did10、She’s been interested in computer science （B）she was eight.[B]、since11、Is the library （C）now?-No，it’s （C）[C]、open; closed12、Tom can speak French. （B）.[B]、So can Jack13、The young lady coming over to us （A）our English teacher；the way she walks tells us that![A]、must be14、How I wish I （A）travel abroad![A]、could15、When Lily came home at 5 pm yesterday，her mother （B）dinner in the kitchen.[B]、was cooking三、阅读理解（共2题，共40分）1、请根据短文内容判断给出的语句是否正确，正确的在括号内写(T)，错误的在括号内写(F)。

国开形成性考核《管理英语(4)》单元自测(4)试题及答案一、选择填空题〔每题 10 分，共 5 题〕题目 1、— Wow! This is a fantastic project! I've never known you're so creative.—〔 C〕【A】： Don't mention it.【B】： Great, I dare to say I am a talent.【C】： Thanks for your pliments.题目 2、—〔 C〕— You might as well write a thanks-note.【A】： How do you like the rewards?【B】： What do you do with the rewards?【C】： Could you suggest some ways of the rewards?题目 3、Fifty-five per cent of the respondentssaid that praise and attention from their supervisor would make them feel 〔 A〕 the pany cared about them and their well-being.【A】： as if【B】： even if【C】： like题目 4、 I think a big part of it is 〔 A〕 we know how to have fun on the job【A】： that【B】： which【C】： why题目 5、 Self-esteem needs might include the 〔 A〕 from a workplace.【A】： rewards【B】： rewarded【C】： rewarded题目 6、— You'd better not push yourself too hard. You can ask the team and listen.—〔 A〕【A】： You are right.【B】： No, we can't do that.【C】： I think it will kill our time.—〔 B〕【A】： Yes, please.【B】： Not at all. Go ahead.题目 8、 All the team members tried their best. We lost the game, 〔 A〕 .【A】： however【B】： therefore【C】： since题目 9、〔 C〕 clearly municate with and actively listen to employees is essential to improve their performance.【A】： Be able to【B】： Being able【C】： Being able to题目 10、〔 C〕 the job, employers don't want to hire people who are difficult to get along with.【A】： Despite of【B】： Regardless【C】： Regardless of题目 11、—Can I get you a couple of tea?—〔 A〕 .【A】： That's very nice of you【B】： With pleasure—〔 B〕【A】： Yes, please.【B】： Not at all. Go ahead.【C】： No, thank you.题目 13、 panies are 〔 B〕 interested in your soft skills 〔 B〕 they are in your hard skills.【A】：so… that…【B】：as…as…【C】：not…until…题目 14、 An appreciated gift and the gesture of providing it will 〔 B〕 your coworker's day.【A】： look up【B】： light up【C】： lift to题目 15、 Learning new things has always been a great 〔 A〕 for me.【A】： motivator【B】： motivate【C】： motivation题目 16、 The leader 〔 C〕 at creating opportunities to provide rewards, recognition and thanks to his or her staff.【A】： exceeds【B】： excellent【C】： excels题目 17二、阅读理解：根据文章内容，完成选择题〔共 50 分〕。

最新国家开放大学电大本科《管理英语4》期末标准题库及答案（试卷号：1389）考试说明：本人汇总了历年来该科的试题及答案，形成了一个完整的标准考试题库，对考生的复习和考试起着非常重要的作用，会给您节省大量的时间。

内容包含：交际用语、词汇与结构、阅读理解、写作。

做考题时，利用本文档中的查找工具(Ctrl+F)，把考题中的关键字输到查找工具的查找内容框内，就可迅速查找到该题答案。

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试题答案及评分标准（仅供参考）试题答案及评分标准（仅供参考）一、交际用语（共计10分，每小题2分）1-5题：选择正确的语句完成下列对话，并将答案序号写在答题纸上。

1．A 2．A 3．B 4．C 5．A二、词汇与结构（共计30分，每小题2分）6-20题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。

6．B 7．C 8．A 9．B 10．C11．B 12．A 13．C 14．B 15．C1e．C 17．A 18．B 19．A 20．A三、阅读理解（共40分，每小题4分）21-25题：阅读短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。

21．B 22．C 23．B 24．A 25．A26-30题：请根据短文内容判断给出的语句是否正确，正确的写“T”，错误的写“F”，并将答案写在答题纸上。

26．T 27．T 28．F 29．T 30。

F四、写作（共20分）31题：根据所给信息求，完成工作计划。

(1)C (2)D (3)B (4)A (5)H (6)E (7)F (8)G试题答案及评分标准（仅供参考）试题答案及评分标准（仅供参考）1．评分原则(1)本题总分为20分，按6个档次给分。

(2)评分时，先根据文章的内容和语言初步确定其所属档次，然后以该档次的要求来衡量、确定或调整档次，最后给分。

(3)评分时应注意的主要内容为：内容要点、句型变化、词汇运用和语法结构的准确性，语意的连贯性、逻辑性以及应用文的格式要求。

国开形成性考核《管理英语(4)》单元自测(4)试题及答案（整套相同，如遇顺序不同，Ctrl+F查找，祝同学们取得优异成绩！）一、选择填空题（每题10分，共5题）题目1、—Wow! This is a fantastic project! I've never known you're so creative.—（C）【A】：Don't mention it.【B】：Great, I dare to say I am a talent.【C】：Thanks for your compliments.题目2、—（C）— You might as well write a thanks-note.【A】：How do you like the rewards?【B】：What do you do with the rewards?【C】：Could you suggest some ways of the rewards?题目3、Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel （A）the company cared about them and their well-being.【A】：as if【B】：even if【C】：like题目4、I think a big part of it is （A）we know how to have fun on the job【B】：which【C】：why题目5、Self-esteem needs might include the （A）from a workplace. 【A】：rewards【B】：rewarded【C】：rewarded题目6、— You'd better not push yourself too hard. You can ask the team and listen.—（A）【A】：You are right.【B】：No, we can't do that.【C】：I think it will kill our time.题目7、— Do you mind if I use vouchers to spend in a restaurant? —（B）【A】：Yes, please.【B】：Not at all. Go ahead.【C】：No, thank you.题目8、All the team members tried their best. We lost the game, （A）. 【A】：however【B】：therefore题目9、（C）clearly communicate with and actively listen to employees is essential to improve their performance.【A】：Be able to【B】：Being able【C】：Being able to题目10、（C）the job, employers don't want to hire people who are difficult to get along with.【A】：Despite of【B】：Regardless【C】：Regardless of题目11、—Can I get you a couple of tea?—（A）.【A】：That's very nice of you【B】：With pleasure【C】：You can, please题目12、— Do you mind if I use vouchers to spend in a restaurant? —（B）【A】：Yes, please.【B】：Not at all. Go ahead.【C】：No, thank you.题目13、Companies are （B）interested in your soft skills （B）they are in your hard skills.【A】：so… that…【B】：as…as…【C】：not…until…题目14、An appreciated gift and the gesture of providing it will （B）your coworker's day.【A】：look up【B】：light up【C】：lift to题目15、Learning new things has always been a great （A）for me. 【A】：motivator【B】：motivate【C】：motivation题目16、The leader （C）at creating opportunities to provide rewards, recognition and thanks to his or her staff.【A】：exceeds【B】：excellent【C】：excels题目17二、阅读理解：根据文章内容，完成选择题（共50分）。

电大《管理英语4》形考任务（单元自测1-8）参考答案单元自测1一、选择填空题（每题10分，共5题）1、— Could you give us a speech on management functions some day this week?—________________.A. That'a good ideaB. No, I already have plansC. I'd love to, but I'm busy this week2、— This project is too big for me to finish on time.—________________.A. Please do me a favorB. That is a daydreamC. I'll give you a hand3、______ managers spend most of their time in face-to-face contact with others, but they spend much of it obtaining and sharing information.A. Not onlyB. Do not onlyC. Not only do4、AT&T found that employees with better planning and decision-making skills were ______ to be promoted into management jobs.A. more likelyB. more likeC. more unlikely5、The Human Resource Managing Department at Honda is given specific instructions ______ employ the best possible workers.A. how toB. on what toC. on how to6、— Is it possible for you to work out the plan tonight?—__________A. I'll do that.B. I think so.C. I'd love to.7、— We could let some of the staff work from home.______________? — That's a good idea.A. Do you have any good ideasB. What do you think of itC. Is there anything else8、The responsibilities in handbook ______ that managers have to be concerned with efficiency and effectiveness in the work process.A. implyB. indicateC. interrupt9、______ CEOs spend planning, the more profitable their companies are.A. The more timeB. The moreC. The less time10、Even the best continually seek ways to ______ their skills.A. sharpB. sharpenerC. sharpen11、— I think things have been a bit difficult for us the last couple of months.—__________. We've been working hard, but still getting behind.A. You're rightB. I'm afraidC. I don’t think so12、Supervisors should______their employees in two-way communication so that understanding takes place.A. enableB. engageC. encourage13、The demands and requirements placed on the CEO of Sony are different from ______ on the manager of your local Wendy's restaurant.A. theseB. thoseC. which14、______ his anger the employees called him Mr. Thunder, but they loved him.A. Due toB. In spite ofC. Because15、It is through enthusiasm and quiet intensity ______ we transform creativity and vision into the technologies.A. thatB. /C. which二、阅读理解：根据文章内容，判断正误（共50分）。

2021年7月1389国开电大本科《管理英语4》期末考试试题及答案(珍藏版)一、交际用语(每小题2分，共10分)1-5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。

1.―Is it possible for you to workout the plan tonight？―___________________.A.I think so.B.I'll do that.C.I'd love to.[答案]A附：1.―今晚可以锻炼计划吗？—___________________。

A.我认为是的。

B.我会这样做的。

C.我愿意。

[答案]A2.―Don't forget to come to our party this weekend!―___________________.A.Not at all.B.You are welcome.C.Sure.See you.[答案]C附：2.―这个周末别忘了来参加我们的聚会！—___________________。

A.一点也不。

B.不客气。

C.当然。

再见。

[答案]C3.―We could let some of the staff work from home.________？―That's a good idea.A.Do you have any good ideasB.What do you think of itC.Is there anything else[答案]B附：3.―我们可以让一些员工在家工作,________？—这是个好主意。

A.你有什么好的想法吗B.你怎么看C.还有什么[答案]B4.―How did your meeting go yesterday？―________actually，it was really frustrating.A.Very goodB.Not so goodC.Nothing special[答案]B附：4.―你昨天的会议怎么样？—________实际上，这真的很令人沮丧。