商务英语考试BEC高级口语经验小结
xx年商务英语考试BEC高级口语经验小结
炎热的5月，见证了BEC高级考生挥汗如雨的奋战。我在北外考
场以口语考官的身份，考差了14对、28人的高级口语。下面是一
些点评。
问过姓名之后，就是Where are you from?
这道题，我的考场都是正确反应：
I am from Sichuan, China.
其它考场有的人说I'm from Ren Min University.答成了自己的
学校。
第一部分有两套题，其中那个第一套题和去年一样，没有变化：
Work or Studies:
- What you find most interesting about your job or course
- About your future career plans
- Why you decided to learn English
- About your ideal kind of employer *
- Why you chose your particular career
- About the place where you work or study. *
其中画有*的题目有的考生没有理解。ideal kind of employer
不一定需要考生是有工作的，因为它在问“你理想的雇主具有哪些特点”，即使是在校生，也可以发表自己 ___、有的可说;或工作的地方，有的人没有思路，有的人有思路但是调理不清楚,用词也没有注意到质量。下面是比较好的答案：
- About your ideal kind of employer *
Well, for me, I would like to join a pany where there are well-developed training programs for young people. After all, money is not higly prioritized for someone fresh from
school. Rather, gaining experience and qualification would be more important.
其中 In my opinion, opinion的发音有的人读错，重音、卷舌音乱来;As far as I'm conerned有的`人说成了 as far as I am concern, 这也是错的。
- About the place where you work or study. *
I am a student in the Renmin University and I study fianance in the School of Finance. What I am most proud of my university is the prestige, which has been built over years with joint efforts from the school administration, professors and scholars as well as from business
owners. ...
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机密★启用前 大连理工大学网络教育学院 大工20春《商务英语写作-精品课程》课程考试 期末考试复习题 ☆注意事项：本复习题满分共：400分 一、单项选择题（本大题共30小题，每小题2分，共60分） 1.Please let us know which of our products _______. A. you are interested B. are you interested C. they are interested D. you are interested in 2.We ______ your name and address _______ the Chinese Embassy in Bonn. A. are learning….from B. have learned ….from C. have come to know….of D. have been given ….from 3.We are now enclosing a price list for all the items you _______ in your letter under reply. A. required B. inquired about C. said D. informed 4.If you are prepared to increase your ______ to 15%, we shall be pleased to purchase the complete stock. A. price B. discount C. sales volume D. cost 5. A recent market survey reveals that such articles are no longer __________. A. in demand B. demanded C. on demand D. for demand 6. We will do our best to _______ shipment to meet your requirements in time. A. comply B. make C. expediting D. arranged 7. Any loss or damage noticed when the goods are delivered must be reported to the ______ at the time, otherwise he will not be responsible for it. A. consignor B. consignee C. shipper D. carrier 8. For all the remaining items the stated dates of delivery are approximate, but _______ would these dates be exceeded by more that ten days. A. in no case B. in any case C. by all means D. under any circumstances 9. Your failure to open the L/C in time will ________impossible for us to deliver goods within the
In this part each candidate’s task is to choose one topic from a set of three, and to talk about it for one minute. Candidates have one minute in which to prepare and should use this time to make brief notes. The other candidate listens to the talk and is invited to ask one or two questions at the end. Candidates may make notes while listening to their partner. Each candidate is given a different set of three tasks from which to choose. General procedure A choice of three different topics One minute preparation while making notes A/B starts with the other listening---one minute Question asked 1. Customer relation: the importance of offering incentives to customers Offering incentives to customers can help you to strengthen your customer base and enhance customer loyalty. If you offer incentives such as vouchers, complementary tickets, miles, gifts in the promotion or sales, you will attractive more customers and get them buy your products or services. At the same time the image of your company will be improved and your brands are more likely to be known by customers. 2. Product promotion: how to ensure that products are promoted effectively at international trade fairs You should send a professional team of experts to arrange the promotion at the trade fair. They must be familiar with the products you want to promote at the fair. Meanwhile they must be good at dealing with clients especially foreign clients. You should use advanced technology to display your products at the fair. Necessary equipments such as DVD, overhead projector, high-definition screen can help you demonstrate the quality, function and specification of your products. You should design your show room and stand carefully to attract more customers. Your stand should be put up at an obvious place so that every customer can get an easy access to your products. 3. How to reduce labor turnover rates In order to reduce labor turnover rates we must take the following effective measures: Set up a clear staff appraisal process to make sure that the performance of every staff can be evaluated openly and honestly and their promotion is based on their contribution to the company. Thus no one will complaint about unfair promotion which once forced some of your staff to leave their jobs.
商务英语口语考试样题 本学期要学习课文的第1、2、6、7、8、9、12单元加上求职面试一共8个单元，每个单元提供一个话题。由于十二单元不确定能否学完，暂时不看。 1. customers: Have you ever experienced a situation that the customer care was very good? What do you think makes good customer care? 2. companies： Do you know any famous company related to your major? Please describe one of them briefly. 6. retailing： Have you ever used the Internet to shop? Compared with the traditional shopping, what are the advantages and disadvantages of Internet shopping? 7. products： What are the four ways in which advertising can work? If you are given an aerobic workout machine, what do you want to advertise it? 8. people： What are the differences between men and women in the workplace? Whom do you think is easier to work with, men or women? Why? 9. business environment： Many everyday brands used by people can have varying prices throughout the world. What do you think are the possible factors which can influence price? Take a factor as example, and say why it can influence price. 12. competition： What are the three strategies which are very important for a company to become a market leader? If your company wants to launch a new product “Lucky Cola”, what do you want to do to make your product more competitive? Job interview: What would you like to do after you finish your studies? (Why?) What are you doing now for the preparation of your future plan?
__________________________________________________ What's important when…? 1. Monitoring the quality of service provided Feedback from the customers A: Feedback from the customers is very important because feedback can reflect the opinion of the customers on the quality of your service. To get this feedback a.s.a.p. and analyze it carefully is very helpful. From this feedback you can know what your customers think of your service what they are not satisfied with and how they like you to improve the quality of your service. Once you know what your customers want you will have a clear objective to improve or maintain the quality of your service and your monitoring will be more effective. Checking sales figures A: when we monitor the quality of service provided we must first check our sales figures. Sales figures is one of the most important factors in testing if the service you provide has high quality and if the customers are satisfied with your service. If your sales figures continue to grow that means you succeed in maintaining the quality of your service and your customers are confident when choosing your service. If there is a sudden decrease in your sales figure that will probably mean that you are now in trouble and the quality of your service is declining or undermined by some factors of uncertainty, which means you have to check the whole quality-control system to find out where the problem is. 2. Choosing a new sales agent Experience of agent A: we should first consider the experience of the agent we choose. The more experience the agent has the more chance he or she will have in dealing with sales. An experienced agent has profound knowledge on sales and is very professional in promoting sales and selling goods to customers. Furthermore experienced agent may have established his or her sales channels or relations which are the key factors to the success of sales. They can help
商务英语中级商务英语写作样题 样题 You aret he Managing Director of acompany whose prof its have recently increased and you would like to reward staff for this. Write amemo to all staff: Thanking them for their contribution Explaining why profits increased Telling them what their reward wil lbe. Write40~50words 题目解读PartOne的题目背景通常是一事、两人、三要点。本题中，最近公司利润增长，你作为公司的董事总经理(ManagingDirector)将对全体员工(allstaff)进行奖励，备忘录的内容需包括三个要点：感谢员工的贡献，解释利润增长原因，并告之奖励内容。正文词数要求为40～50个词，因为商务英语要求简洁，词数要求有上限，这和 四、六级以及考研写作只规定词数下限有所区别，但实际考试时允许少量超标，比如接近60词。 内容、结构、语言和形式 内容 首先可根据各要点的逻辑关系调整写作顺序，比如在本题中，先解释利润增长的原因，再感谢员工，最后宣布奖励。其次应针对要点简要展开论述，比如利润增长的原因可能是销售量增加(the increase of sales)、成本降低(the reduction of cost)或推出新产品(the launch of the new product);而奖励的内容经常是集体旅行(acompanytrip)、涨工资
商务英语口语之希望与请求 1.We'd like to express our desire to establish business relationship with you on the basis of quality, mutually benefit and exchange of needed goods. 我们希望在保证质量、互惠互利以及交易彼此需要的货物的基础上和你们建立业务关系。 2.In order to extend our export business to your country we wish to enter direct business relations with you. 为了扩大我们在贵国的出口业务，我们希望和你们建立直接贸易关系。 3.Our hope is to establish mutually beneficial trading relations between us. 希望在我们之间能够建立互惠互利的贸易关系。 4.We looking forward to further extensions of pleasant business relations. 我们期待进一步保持愉快的业务关系。 5.It’s our hope to continue with considerable business dealing with you. 我们的希望是和你们保持可观的生意往来。 6.We looking forward to receiving your quotation very soon. 我们期待尽快收到你们的报价单。 7.I hope you see from the reduction that we are really doing our utmost. 我希望你能够看到我们事实上已经作出了最大程度的让价。 8.We hope to discuss business with you at your earliest convenience. 我们希望在你方便的时候和你洽谈业务。 9.We wish to express our desire to trade with you in leather shoes. 我们非常希望和你进行皮鞋的买卖生意。 10.We look forward to your early reply and trust that through our mutually cooperation we shall be able to conclude this transaction with you in the near further. 我们期待您的及时反馈，并且相信通过互相之间的合作，我们会进行越来越多的交易。 11.I hoped we can do business together and looking forward to hearing from you soon. 希望我们可以一起做生意，期待尽快得到您的回答。 12.I hoped we can cooperate happily. 希望我们合作愉快。 13.I hoped we can continue our cooperation. 希望我们能够继续合作。 14.We sincerely hope that this transaction will turn out to the satisfaction of both parties. 我们真诚地希望本次交易双方都能满意。 15.We hoped that this market trend will continue. 希望市场形势能够继续保持。
高级商务英语 (BEC)考试历年真题 BEC商务英语高级考试历年真题 (1) The Negotiating Table You can negotiate virtually anything. Projects, resources, expectations and deadlines are all outcomes of negotiation. Some people negotiate deals for a living. Dr Herb Cohen is one of these professional talkers, called in by companies to negotiate on their??behalf . He approaches the art of negotiation as a game because, as he is usually negotiating for somebody else, he says this helps him drain the emotional content from his conversation. He is working in a competitive field and needs to avoid being too adversarial. Whether he succeeds or not, it is important to him to make a good impression so that people will recommend him. The starting point for any deal, he believes, is to identify exactly what you want from each other. More often than not, one party will be trying to persuade the other round to their point of view. Negotiation requires two people at the end saying ‘yes”. This can be a problem because one of them usually begins by saying “no”. However, although this can make talks more difficult, this is often just a starting point in the negotiation game. Top management may well reject the idea initially because it is the safer option but they would not be there if they were not interested. It is a misconception that skilled negotiators are smooth operators in smart suits. Dr Cohen says that one of his strategies is to dress down so that the other side can relate to you. Pitch your look to suit your customer. You do not need to makethem feel better than you but, For example, dressing in a style that is not overtly expensive or successful will make you more approachable. People will generally feel more comfortable with somebody who appears to be like them rather than superior to them. They may not like you but they will feel they can trust you. Dr Cohensuggests that the best way to sell your proposal is by getting into the world of the other side. Ask questions rather than give answers and take an interest in what the other person is saying, even if you think what they are saying is silly. You do not need to becometheir best friends but being too clever will alienate them. A lot of deals are made on impressions. Do not rush what you are saying---put a few hesitations in , do not try to blind them with your verbal dexterity. Also, you should repeat back to them what they have said to show you take them seriously.
BEC中级口语考试：基础篇 1.1第一部分考试形式 (Test format of Part 1) 在第一部分考试中，考官就考生的个人情况或工作、学习情况向其提问，考生作答。然后考官再提问，考生再作答。考官一般会对每个考生进行两轮提问，每一轮三至四个问题，随后转向另一名考生，在两名考生间交替进行，直到规定时满为止，一般大约3 分钟。 这部分考试的特点是：话题涵盖的范围一般比较简单、浅显，不会超出日常会话的范畴，而且大部分话题都比较类似，是由主考官从剑桥大学考试委员会印发的Question List上随机挑选的。考前的充分准备足以保证考生应付大多数问题。而且在第一部分考核过程中，考官提问的问句大部分都是简单句，一般不超过15个单词，清晰易懂。 1.2应试建议 (Tips on how to cope with Part 1) (1)Greet upon entering the exam room. 进入考场后，考生应当充满自信，自然大方地向考官问候致意。话不需多，但自然、新切的问候语，可以给考官留下良好的第一印象。常用的问候语包括： Good morning, sir / miss / madam. Good afternoon, sir / miss / madam. Nice to meet you. （注：有两位男老师在场，可以称呼gentlemen. 有两位女老师在场，可以称呼misses. 有一位男老师和一位女老师在场，可以干脆免去后面的敬呼语，或直接采纳上面第三种问候方式，以免去敬呼语太长、太繁琐的尴尬。Madam 一般用于明显很年长的女教师，否则改用miss，因为女性对年龄认可度比较敏感。） (2)Relax yourself, yet do avoid over relaxing yourself. 大部分考生都有过这样的经历：平时跟同伴一起练口语的时候说得挺流畅的，但一到课堂上回答老师问题时，或是一进入口语考试房间时，所有头脑中的思路都不翼而飞，头脑一片空白。因此，在很多情况下，口语考试表现不好并不是口语水平问题，而是过分紧张导致的发挥失常。因此，平时试着让自己多练练紧张时放松的能力，对于克服进入考场后突然情绪紧张导致的发挥失常很有帮助。 (3)Familiarize yourself with the pronunciation and intonation of the interlocutor and the other candidate. 由于考生来自不同的地域，很多方音重的考生在说英语的时候也同样如此，这在很大程度上会影响其他同一考场的考生的理解和反应。考官尽管发音准确，但因为不熟悉他（她）的语音语调，也有可能造成误解。因此，进入考场后，要尽快熟悉他们的语音语调及语速，以免由于误听导致反应错误。 (4)Be precise in understanding the questions. 考官的提问也好，同伴的问题也好，没听清的情况下切不可盲目作答，一定要问清楚问题是什么。考生要清楚的一点是，BEC口语考试是“口语”考试，而非听力考试，也许没听清对方的问题会影响你的分数，而在没听清问题的情况下盲目作答而导致答非所问，更会真正丢分。在以往的考试中，有些考生由于事先针对第一部分做了充分的准备，因此在考官提问的时候没有全神贯注，而是凭着准备过的问题想当然，背诵事先准备好的答案。这种错误是极不应该的，不仅会给考官留下作弊（cheating ）的不良印象，还会由于听力水平不佳而被扣分。要求对方重述问题的常用句型包括： Pardon, please? I beg your pardon? Sorry, could you please say that again? I’m sorry, but I didn’t quite catch you. Would you please repeat what you’ve
商务英语考试写作试题 Describing graphs Ex 4: Sample answer: (132words) The share price of IBM and AOL showed a upward trend from June until the end of 1998.However, while AOL shares then continued to rise steadily over the next three months, the price of IBM shares fell slightly. By March 1999 both shares were worth about $100. AOL shares then shot up, almost doubling in value within four weeks. They reached a high of $180 in mid-April before collapsing to just over $100 per share at the beginning of May. There was a slight recovery during that month however, despite this by June 1999 the price of AOL shares was once again about $100. In contrast, despite minor fluctuations, IBM shares made a steady recovery over the three month period, finishing at just over $100, almost equal to AOL.
英语面试自我介绍 A类： B: May I come in我可以进来吗 A: Yes, please.请进。 B: How are you doing, Sir My name is xxxx. I am coming to your company for an interview as requested.你好，先生。我叫xxx，我是应邀来贵公司面试的。 A: Fine, thank you for coming. Please take a seat. I am xxxx, the assistant manager.好的，谢谢你过来。请坐，我叫xxxx，是经理助理。 B: Nice to see you, .非常高兴见到你，吴先生。 A: Nice to meet you, too. Tell me about yourself and your past experience. 我也很高兴见到你。说说你自己和你过去的经历吧。 B: I have worked as a secretary for six years. I get along well with peers, clients, administrators and bosses. I thrive on challenge and work well in high-stress environments. 我已经做执行秘书6年了。开始是为一家贸易公司工作.现在是一家信托公司。我和同事、客户、行政管理员以及老板相处得非常好。我能应付挑战，而且在高压力环境中也能工作很出色。 A: So why did you choose our company B:As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned. A: Sometimes we are very busy and need to work overtime. How do you feel about that 有时候我们工作很忙。需要加班。你觉得如何 B: That's all right. But could you tell me how often and how many hours I should work overtime 没关系。你能告诉我加班的频率和时间长度吗 A: It just depends. If we have important visiting delegations, you have to stay with us. It's not unusual. 这得看情况。如果我们有重要的访问代表团。你必须留在我们身边。这种情况很正常。 A: What are your salary expectations 你期望多少薪水 B: I really need more information about the job before we start to discuss salary. Maybe you could tell me what is budgeted for the position.
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《商务英语》样卷 Part 1 Questions 1-5 Where can you see these notices? For Questions 1-5, mark A, B or C on your answer sheet. 1 A B C on a hill in a forest at a beach 2 A B C in an office in a hospital in a bank The live test contains another three items in Part 1.
Questions 6-10 Complete the five conversations. For Questions 6-10, mark A , B or C on your answer sheet. Example: 0 Answer: 6 We're from London. A B C Not at all. Yes, please. How interesting. 7 I hate getting up early. A B C You are, too. I do, too. It can, too. The live test contains another three items in Part 2. 0 A B Where do you come from? A New York B School C Home
Questions 11-15 Read the sentences about a university student. Choose the best word (A, B or C) for each space. For Questions 11-15, mark A, B or C on your answer sheet. Example: 0 Sarah Packer . . . . . . . . . . to university for the first time on Monday. A arrived B went C was 11 Sarah is doing a four-year . . . . . . . . . . in Business Studies. A class B lesson C course 12 The university secretary was there to . . . . . . . . . . all the new students. A invite B speak C welcome The live test contains another three items in Part 3.
中级口语考试技巧 口试第一部分考生在回答考官问题时，不要简单回答Yes 或No，还要用两三句话来做进一步解释说明。 第二部分： I choose topic A, 然后把题念一遍。 总括I think there are three points/aspects to consider. First, 把题卡上第一点说一下，然后用两三句话解释 Second, 把题卡上第二点说一下，然后用两三句话解释 Third, 把你发挥的第三点说一下，然后用两三句话解释 总结： In conclusion,/In summary, I think 三个要点重复一下are important when doing sth.(重复一下原题的要求） Well, that’s all I want to say. Thank you! 或 Well, I think I have covered the main points. Thank you! 切记： 1. 一定要合理利用1分钟的准备时间，最好写下要点，以防忘记，造成发言不连贯。要点是指能起到提醒作用的单词或词组，不必写完整句子，时间太短，没有时间写完整句子。 2. 一定要尽量发挥第三点，以使你的发言丰满，同时也能使考官看到你语言和话语组织能力。但是如果实在想不出来第三点，就说提示的两点也可以，但是一定要说满一分钟，解释要点可以有详有略。注意采用总－分－总的方法，这样显得条理清楚。 3. 在听搭档发言时，就要努力想自己要提的问题，要根据搭档的发言提问，不要跑题。如果搭档讲的内容没有听明白，就根据你听懂的几个单词提问也可以。 Which do you think is the most important point? Why? (前提是搭档在发言时没有表明态度) 要求搭档进一步解释某个要点。I am very interested in -----Could you further explain ----- , please? 提出自己看法，然后要求搭档评论。I think --- is also important. What do you think of it? 要求搭档说一下自己公司的有关情况？Could you say something about ----- in your
教学 点 （函 授站 ）： 专 业： 年级： 学 号 ： 姓 名： 密 封 线 内 严 禁 答 题 试卷号： *********学院2015学年度第1学期 期末考试试卷 考试年级 13.14.15 专业 商务英语 科目 商务英语习作 出卷老师 ***** 商务英语写作 I. Complete the letters with the words given. Change the word forms where necessary. (10points) popular , inquiry, hire, volume, assign, instead of, recommend, cooperation, responsible, branch (1) Dear Sir Owing to the large increase in the ___1___ of our trade with this country, we have decided to open a(n) ____2____here,with Mr. Jackie Black as manager. The new branch will open on 1st July and from that date all orders and ___3____ should be sent to Mr. Black at the above address, ___4___to our London office. We take this opportunity to express our thanks for your ____5____ in the past. We hope the new arrangements will lead to even better results. Y ours faithfully (2) Dear Sir This letter is to ___6___ Tim Steven as an outstanding salesperson. I have known and worked with Tim for more than three years. He is a highly __7____ and creative individual. Form the day he came to work for us, he was a welcome member of our sales team. He willingly undertook any task___8___ to him, whether it involved direct sales or not, and his enthusiastic manner made him____9___with all our customers. I am sorry to lose Tim, but his educational plans call for him to move outside our city . I believe anyone who____10___ him will be truly fortunate. Y ours sincerely II. Choose the best answer for each question. (10 points) 11. After checking the goods against your invoice, we discovered a considerable shortage ______ number. A. of B. in C. for 12. As soon as we receive the signed form, we will add your name to the list of people _______ snow shoveling. A. requiring B. require C. required 13. The report is to be _______ to the Directors as soon as possible. A. prepared B. promoted C. presented 14. I am glad that I feel quite _______ for the position you advertised.