物业管理英语培训教材(英文版)

物业管理公司员工培训方案目录员工入职培训方案员工入职培训大纲基本培训手册紧急事件处理指南培训表单员工入职培训方案一.培训对象物业管理处全体员工二.培训目的1.全面理解物业管理服务概念，完善服务意识；2.充分掌握大厦管理模式，提高工作质量；3.熟悉大厦各种设备、设施的功能，降低事故率；4.掌握各类岗位职责、管理手册；5.通过全面阶段性的职业培训，提高员工的工作素质。

三.培训时间安排新员工到职第一周集中培训；四.培训内容员工内部培训涵盖面广，内容繁多，大致分为：－1.公司企业文化；2.人事管理规章制度；3.财务管理规章制度；4.工程管理；5.清洁管理；6.保安管理；7.客户服务；8.消防管理；9.意外事件处理；10.英语培训；11.特殊工种将另行增加专业培训课程。

五.培训负责培训工作总体由人事部负责，由各部门预先填写培训计划表、并每次培训前一周提交培训申请表，人事行政主管跟进配合安排培训进度、培训人员、培训材料、培训考核等。

六.培训方式专业人员集中授课，由业务部门统一出卷考核。

七.其它培训成效将间接与员工评定挂钩，作为员工通过试用期的参考依据。

此培训安排将作为大厦前期筹备员工培训的纲要性文件，大厦投入运行后根据实际操作情况，对培训内容及方式作适当调整及相应的补充。

员工入职培训纲目一、基层员工培训基层员工总的来说，对物业管理服务的认识尚欠相识，专业服务意识有待提高。

针对此等情况，拟通过进行有步调、有计划的体系培训，提高其职业素养，使大厦投入运行时即可保证较高之服务水准。

A.配合培训内容－由培训主管卖力主讲1.公司的企业文化、宗旨及工作方针；2.公司构造架构及各主要卖力人；3.各相关部门工作关系介绍；4.公司人事制度，员工手册、管理手册；5.公司根本之财政政策；6.根本培训手册内容；B.各岗亭培训内容－由各部分卖力推荐主管级以上员工主讲（一）工程部1.工程部管理手册；2.各类工作制度；3.各类岗位职责；4.各类工作表式；5.各设备、办法位置；6.各机房规章制度；7.各机房钥匙领用及移交制度；8.交接班制度；9.对讲机使用及呼叫规范；10.报修单操作流程；11.紧急情况处理流程；12.各机电设备/设施的维修保养计划；13.安全操作守则；14.设备台帐、设备运行记录、设备检修记录；15.备品备件申领制度；16.对外服务礼仪及沟通技巧；17.节能意识培训；（二）保安部1.保安部管理手册；2.各类工作制度；3.各类岗亭职责；4.各类工作表式；5.各保安设备、办法位置；6.公共地区各通道钥匙领用及移交制度；7.交接班制度；8.巡检路线图、巡检流程；9.对讲机使用及呼叫规范；10.各类保安工具的使用；11.消防培训（消防办法的位置、消防设备器材使用、消防制度、报警程序、紧要疏散程序及路线）；12.保安计划的制订及实施；13.突发事件处理流程；14.对外服务礼仪及沟通技巧；15.外来施工职员管理；（三）清洁部1.干净部管理手册；2.各类工作制度；3.各类岗位职责；4.各类工作表式；5.交接班制度；6.各类公共区域的清洁要求；7.各类设备/设施的清洁流程；8.干净器械/工具的使用要求；9.清洁剂的使用要求；10.各类清洁用品的申领制度；11.突发事件处理流程；12.对外服务礼仪及沟通技巧；13.节约能源意识；14.绿化园艺知识；（四）管理部1.管理部管理手册2.各类工作制度；3.各类岗亭职责；4.各类工作表式；5.交接班制度；6.对外服务礼仪及沟通技巧；7.客户投诉处理流程；8.客户入伙流程；9.装修管理规程；10.客户相关服务手续办理；11.紧急事件处理流程；12.英语培训；（五）财务部1.财务部管理手册；2.公司各类财务制度；3.各类财政表式；4.各类财政法令、法规；5.各类付款/报销流程；6.控制财政成本；（六）人事部1.人事部管理手册；2.公司各类人事制度；3.各类人事表式；4.各类人事法律、法规；5.员工招聘、培训、赏惩、晋升、解聘等考核流程；6.控制员工数量及用工成本；2、主管级员工培训－由经理级以上职员主讲1.服务意识；2.管理艺术；3.行业理念；4.团队合作能力；5.与其他部门的协调能力；6.与各供应商及当局机关的沟通协作能力；7.语言表达及文字写字能力；。

酒店英语培训教材English:When working in a hotel, it is essential to have a good command of both spoken and written English.Chinese:在酒店工作时，良好的英语口语和书面表达能力至关重要。

English:Effective communication in English is crucial for providing excellent customer service, handling guest inquiries, and resolving any issues that may arise during a guest's stay.Chinese:有效的英语沟通对于提供优质的客户服务、处理客人的咨询并解决客人住宿期间可能出现的问题至关重要。

English:Furthermore, being able to communicate effectively in English can help hotel staff establish rapport with guests, build trust, and create a positive and memorable experience for guests.Chinese:此外，能够有效地用英语沟通可以帮助酒店员工与客人建立良好关系，建立信任，并为客人创造积极和难忘的体验。

English:English language training materials for hotel employees should cover a range of topics such as basic phrases, hotel amenities, check-in and check-out procedures, handling complaints, and providing recommendations for local attractions and dining options.Chinese:酒店员工的英语培训教材应涵盖各种主题，如基本短语、酒店设施、办理入住和退房手续、处理投诉，并为当地景点和餐饮场所提供建议。

最牛英语口语培训模式：躺在家里练口语，全程外教一对一，三个月畅谈无阻！洛基英语，免费体验全部在线一对一课程：/（报名网址）房地产英语：购买办公室物业陈太太委托物业代理李彼得帮她找出售办公物业的资料。

这天李彼得带陈太太来看一个待售的写字间。

陈太太对这个写字间很不满意，请代理再帮她找合适的处所。

A--Agent Peter Lee物业代理李彼得B--Buyer Mrs. Chen买家陈太太A: Mrs. Chen, what do you think about this unit?陈太太，你觉得这个写字间怎么样？B: I don't like this unit because the view is terrible. Take a look. It is so close to the other old buildings.我不喜欢，因为观景很差。

你看，太接近那些旧大厦。

A: I see, Mrs. Chen. I have another unit on the twenty-second floor. The view is much 洛基英语是中国英语培训市场上的一朵奇葩，是全球已被验证的东方人英语学习的最佳模式。

洛基英better.我明白，陈太太。

我有另一个在二十二楼的写字间，观景好多了。

(They take an elevator to the twenty-second floor and Peter Lee opens the door.) （他们乘搭电梯到二十二楼，李彼得开门入内。

）A: Please come in, Mrs. Chen.陈太太，请进来。

B: The area is a little bit small. What size is it?这个写字间面积相对小一点，究竟有多大？A: The gross area is around four hundred and fifty square feet and the net area is three hundred square feet.建筑面积约四百五十平方英尺，使用面积约三百平方英尺。

常用地址、职务英语词汇1.街区：block B 区：Block B东区：East Block2. 幢、栋、号、座：building 3 幢/3 号楼/3 栋：Building 3C 座：Building C3. 公寓：mansion, flat，apartment4. 地址：address5. 省：province6. 县：county7. 市：city8. 镇：town9. 乡、村：village10. 区：district 海曙区：Haisu District11. 街：street12. 路：road13. 大厦、广场：mansion, plaza,tower, Square, Center14. 城、城堡：tower 阳光城：sun tower15. 室：room 809 室：room 80916. 楼、层：floor 8 楼：8/F17. ：post code, p.c.18. 单元：unit 2 单元: unit 219. 社区：community20. 小区：Residential Quater21. 巷/弄：Lane22. A 座：Suite A23. 胡同Alley24. 宿舍Dormitory25. 职务：position, duty, rank26. 董事长：board chairman27. 总裁：president28. 总经理：general manager29. 副总：vice president30. 董事：director31. 航运部：shipping department32. 海务部：marine department33. 船技部：technical department34. 人教部：manning department,Human resources department,personel department35. ISM 办公室：ISM office36. 指定人员：designated person巴拿马海事授权效劳中心PMAC United Maritime Services虹口区物华路288 号爱家国际大厦四号楼501 室.ROOM 501, BUILDING 4 ,AI ’JIA INTERNATIONAL MANSIONNO.288 WUHUA ROAD, SHANGHAI, CHINA PC:200086市XX区五里桥一街一号院12 号楼：1000242th Floor, Building No.12, Courtyard No.1, Wuliqiao No.1 Street, Chaoyang District, Beijing, P.R.China PC:100024船级社XX分社CCS SHANGHAI BRANCHXX市浦东大道1234号1 号楼7 楼200135Pudong Da Dao 1234,Pudong New Area,Shanghai日照海陆丰国际船舶代理Rizhao searoad shipping agency co.,ltd.XX省日照市岚山区圣岚东路佛手湾居委楼1楼1st floor, foshouwan building, shenglan east road, lanshan, rizhao city, shandong province, China公司：中国防城外轮代理；地址：XXXX市友谊大道18 号China Ocean Shipping Agency Fangcheng18,You Yi Road,Fangcheng Port City,Guangxi,ChinaXX省XX市定海区环城南路282号新露亭公寓B座702室：316000Room 702, Building B, Xin Lu Ting Apartment , No.282 HuanCheng Nan Lu Road, Ding Hai District, Zhou Shan, P.R.ChinaP.C. 316000XX海松船务代理XIAMEN HYSONG SHIPPING AGENCY CO., LTD.XX湖滨北路31号XX广场B栋18A / P.C. :361012B-18A ZHONGXIN PLAZA NO.31 HUBIN NORTH ROAD XIAMEN CHINA 办公室职位职衔职务英语词汇( 一)医疗/ 护理Medicine / Nursing医生〔中、西医〕Medical Doctor医学管理人员Healthcare / Medical Management医药技术人员Medical Technician药库主任/ 药剂师Pharmacist护士/ 护理人员Nurse / Nursing Personnel临床协调员Clinical Coodinator临床研究员Clinical Researcher麻醉师Anesthesiologist心理医生Psychologist/Psychiatrist医药学检验Clinical Laboratory咨询/ 参谋Consultant专业参谋Senior Consultant咨询总监Consulting Director / Partner咨询经理Consulting Manager咨询员Consultant公务员Official公务员Official在校学生Student在校学生Student应届毕业生Graduating Student实习生Intern/Trainee培训生Trainee/Intern培训生Trainee效劳Service美容/ 健身参谋Exercise Coach/Fitness Trainer餐饮/ 娱乐经理Banquet Services Manager宾馆/ 酒店经理Reception Manager领班Supervisor效劳员Service Staff营业员/ 收银员/ 理货员Shop Clerk/Salesperson厨师Chief/Cook导游Tour Guide司机Chauffeur/Driver保安Security寻呼员/ 话务员Paging Operator建筑/ 房地产Construction/Real Estate建筑工程师Architect构造/ 土建工程师Structural Engineer电气工程师Electrical Engineer给排水/ 暖通工程师Drainage/HVAC Engineer工程造价师/ 预结算Budgeting Specialist建筑工程管理Construction Management工程监理Engineering Project Supervisor室内外装潢设计Decorator城市规划与设计Urban Design/Planning建筑制图CAD Drafter施工员Construction Crew房地产开发/ 筹划Real Estate Development/Planning房地产评估Real Estate Appraisal房地产中介/ 交易Real Estate Agent/Broker物业管理Property Management翻译Translator英语翻译English Translation日语翻译Japanese Translator德语翻译German Translator法语翻译French Translator俄语翻译Russian Translator西班牙语翻译Spanish Translator朝鲜语翻译Korean Translator其他语种翻译Other Language Translator高级管理Senior Management首席执行官/ 总经理CEO/GM/President副总经理Deputy GM/VP/Management Trainee总监Director合伙人Partner总裁/ 总经理助理CEO/GM/President Assistant物流/ 贸易/ 采购Logis./Trading/Merchand./Purch.物流经理Logistics Manager物流主管Logistics Supervisor物流专员/ 助理Logistics Specialist/Assistant物料经理Materials Manager物料主管Materials Supervisor采购经理Purchasing Manager采购主管Purchasing Supervisor采购员Purchasing Specialist/Staff外贸/ 贸易经理/ 主管Trading Manager/Supervisor外贸/ 贸易专员/ 助理Trading Specialist/Assistant业务跟单经理Merchandiser Manager高级业务跟单Senior Merchandiser业务跟单Merchandiser助理业务跟单Assistant Merchandiser仓库经理/ 主管Warehouse Manager仓库管理员Warehouse Specialist运输经理/ 主管Distribution Manager/Supervisor报关员Customs Specialist单证员Documentation Specialist船务人员Shipping Specialist快递员Courier理货员Warehouse Stock Management文字/ 艺术/ 设计Writer/Editor/Creative Artist/Designer编辑/ 作家/ 撰稿人Editor/Writer记者Journalist / Reporter校对/ 录入Proofreader/Data Entry Staff排版设计Layout Designer艺术/ 设计总监Creative/Design Director影视筹划/ 制作人员Entertainment Planning / Production 导演Director摄影师Photographer音效师Recording / Sounds Specialist演员/ 模特/ 主持人Actor/Actress/Model/MC平面设计/ 美术设计Graphic Artist/Designer纺织/ 服装设计Clothing / Apparel Designer工业/ 产品设计Industrial Designer工艺品/ 珠宝设计Artwork/Jewelry Designer科研人员Research Specialist Staff科研管理人员Researc办公室职位职衔职务英语词汇( 二)生产/ 营运/ 工程Manufacturing/Operations/Engineering工厂经理/ 厂长Plant/Factory Manager总工程师/ 副总工程师Chief Engineer工程经理/ 主管Project Manager/Supervisor工程工程师Project Engineer营运经理Operations Manager营运主管Operations Supervisor生产经理/ 车间主任Production Manager/Workshop Supervisor 生产方案协调员Production Planning Executive/Officer生产主管/ 督导/ 领班Production Supervisor/Team Leader技术/ 工艺设计经理/ 主管Technical/Industrial Design Mgr./Spvr. 技术/ 工艺设计工程师Technical/Industrial Design Engineer实验室负责人/ 工程师Lab Manager/Engineer工程/ 设备经理Engineering/Facility Manager工程/ 设备主管Engineering/Facility Supervisor工程/ 设备工程师Engineering/Facility Engineer电气/ 电子工程师Electrical/Electronics Engineer机械工程师Mechanical Engineer机电工程师Electrical %26amp; Mechanical Engineer维修工程师Maintenance Engineer质量经理QA Manager质量主管QA Supervisor质量工程师QA Engineer质量检验员/ 测试员QA Inspector认证工程师Certification Engineer平安/ XX/ 环境经理/ 主管Safety/Health/Environment Manager/Supervisor 平安/ XX/ 环境工程师Safety/Health/Environment Engineer工程绘图员Project Drafting Specialist机械制图员Drafting Specialist化验员Laboratory Technician技工Technician / Engineer Trainee电工Electrician服装打样/ 制版Clothing/Apparel Sample Production行政/ 人事/ 后勤Admin./HR/Support Services行政/ 人事总监Admin/Human Resources Director人事经理Human Resources Manager人事主管Human Resources Supervisor人事专员Human Resources Specialist人事助理Human Resources Assistant招聘经理/ 主管Recruiting Manager/Supervisor薪资福利经理/ 主管Compensation %26amp; Benefits Mgr./Supervisor薪资福利专员/ 助理Compensation %26amp; Benefits Specialist/Assistant 培训经理/ 主管Training Manager/Supervisor培训专员/ 助理Training Specialist/Assistant行政经理/ 主管/ 办公室主任Admin Manager/Supervisor/Office Manager 总裁办主任Director of President Office行政专员/ 助理Admin Staff/Assistant经理助理/ 秘书Executive Assistant/Secretary前台接待/ 总机Receptionist后勤Office Support资料管理员Information / Data Management Specialist 电脑操作员/ 打字员Computer Operator/Typist市场/ 公关/ 广告Marketing/PR/Advertising市场/ 广告总监Marketing/Advertising Director/VP市场/ 营销经理Marketing Manager市场/ 营销主管Marketing Supervisor市场/ 营销专员Marketing Executive/Communication市场助理Marketing Assistant / Trainee产品/ 品牌经理Product/Brand Manager产品/ 品牌主管Product/Brand Supervisor市场通路经理Trade Marketing Manager市场通路主管Trade Marketing Supervisor促销经理Promotions Manager促销主管Promotions Supervisor促销员Promotions Specialist市场分析/ 调研人员Market Analyst/ Research Analyst 公关/ 会务经理Public Relations Manager公关/ 会务主管Public Relations Supervisor公关/ 会务专员Public Relations Executive媒介经理Media Manager媒介人员Media Specialist企业/ 业务开展经理Business Development Manager企业筹划人员Corporate Planning广告筹划/ 设计/ 文案Advertising Creative/Design/Copy writer 财务/ 审计/ 统计/ 金融Finance/Accounting/Banking财务总监CFO/Finance Director/VP财务经理Finance Manager财务主管/ 总帐主管Finance Supervisor会计经理/ 会计主管Accounting Manager/Supervisor会计Accountant / Accounting Trainee出纳员Cashier财务/ 会计助理Finance/Accounting Assistant财务分析经理/ 主管Financial Analysis Manager/Supervisor 财务分析员Financial Analyst本钱经理/ 本钱主管Cost Accounting Manager/Supervisor本钱管理员Cost Accounting Specialist审计经理/ 主管Audit Manager/Supervisor审计专员/ 助理Audit Executive/Assistant税务经理/ 税务主管Tax Manager/Supervisor税务专员Tax Executive证券经纪人Stock Broker投资参谋Investment Advisor注册分析师Certified Investment/Financial Analyst投资/ 基金工程经理Investment Manager融资经理/ 融资主管Treasury Manager/Supervisor融资专员Treasury Specialist行长/ 副行长President/Vice-President/Branch Manager 风险控制Risk Management进出口/ 信用证结算Trading / LC Officer清算人员Settlement Officer外汇主管Foreign Exchange Supervisor高级客户经理/ 客户经理Senior Relationship Manager 客户主管/ 专员Relationship Supervisor/Executive信贷/ 信用调查/ 分析人员Loan/Credit Officer银行柜台出纳Bank Teller统计员Statistician计算机/ 互联网/ 通讯Technology/Internet首席技术执行官CTO/VP Engineering技术总监/ 经理Technical Director/Manager信息技术经理IT Manager信息技术主管IT Supervisor信息技术专员IT Specialist工程经理/ 主管Project Manager/Supervisor工程执行/ 协调人员Project Specialist / Coordinator系统分析员System Analyst高级软件工程师Senior Software Engineer软件工程师Software Engineer系统工程师System Engineer高级硬件工程师Senior Hardware Engineer硬件工程师Hardware Engineer通信技术工程师Communications EngineerERP技术/ 应用参谋ERP Technical/Application Consultant 数据库工程师Database Engineer技术支持经理Technical Support Manager技术支持工程师Technical Support Engineer品质经理QA Manager信息平安工程师Information Security Engineer软件测试工程师Software QA Engineer硬件测试工程师Hardware QA Engineer测试员Test Engineer营运经理/ 主管Web Operations Manager/Supervisor网络工程师Network Engineer系统管理员/ 网管System Manager/Webmaster网页设计/ 制作Web Designer/Production技术文员/ 助理Technical Clerk/Assistant销售总监Sales Director销售经理Sales Manager区域销售经理Regional Sales Manager客户经理Sales Account Manager渠道/ 分销经理Channel/Distribution Manager渠道主管Channel Supervisor销售主管Sales Supervisor销售代表Sales Representative / Executive销售工程师Sales Engineer医药代表Pharmaceutical Sales Representative保险代理Insurance Agent销售助理Sales Assistant / Trainee商务经理Business Manager商务专员/ 助理Business Executive/Assistant销售行政经理Sales Admin. Manager销售行政主管Sales Admin. Supervisor售前/ 售后技术效劳经理Technical Service Manager售前/ 售后技术效劳主管Technical Service Supervisor售前/ 售后技术效劳工程师Technical Service Engineer售后/ 客户效劳〔非技术〕经理Customer Service Manager 售后/ 客户效劳〔非技术〕主管Customer Service Supervisor 售后/ 客户效劳〔非技术〕专员Customer Service Executive 经销商Distributor有关公司员工职务词汇〔1〕AccountingAssistant会计助理AccountingClerk记帐员AccountingManager会计部经理AccountingStall会计部职员AccountingSupervisor会计主管AdministrationManager行政经理AdministrationStaff行政人员AdministrativeAssistant行政助理AdministrativeClerk行政办事员AdvertisingStaff广告工作人员AirlinesSalesRepresentative航空公司定座员AirlinesStaff航空公司职员ApplicationEngineer应用工程师AssistantManager副经理BondAnalyst证券分析员BondTrader证券交易员BusinessController业务主任BusinessManager业务经理Buyer采购员Cashier出纳员ChemicalEngineer化学工程师CivilEngineer土木工程师Clerk/Receptionist职员/接待员ClerkTypistSecretary文书打字兼秘书ComputerDataInputOperator计算机资料输入员ComputerEngineer计算机工程师ComputerProcessingOperator计算机处理操作员ComputerSystemManager计算机系统部经理Copywriter广告文字撰稿人DeputyGeneralManager副总经理EconomicResearchAssistant经济助究助理ElectricalEngineer电气工程师EngineeringTechnician工程技术员EnglishInstructor/Teacher英语教师ExportSalesManager外销部经理ExportSalesStaff外销部职员FinancialController财务主任FinancialReporter财务报告人F。

大学酒店管理实用英语教材酒店行业作为全球性的服务行业，对于英语能力的要求相当高。

在大学酒店管理专业中，学习实用英语是非常重要的一部分。

为了满足酒店管理专业的学生对实用英语的学习需求，我们编写了这本《大学酒店管理实用英语教材》。

第一章初识酒店管理在这一章节中，我们首先介绍了酒店管理的基本概念，并对酒店业的发展历程进行了简要回顾。

随后，我们着重介绍了酒店部门的组织结构以及各部门的职能与责任。

通过学习这一章，学生能够对酒店管理行业有一个初步的了解，并掌握相关的英语词汇和表达方式。

第二章前台接待与客户服务前台接待是酒店管理中至关重要的一个环节。

这一章节中，我们详细介绍了前台接待工作的重要性，以及在接待客户时需要遵守的礼仪和规范。

同时，我们还提供了各类常用的英语口语表达，如问候客人、登记入住、解答客户问题等，帮助学生在实际工作中能够流利、准确地与客户进行沟通。

第三章餐饮服务与厨房管理餐饮服务是酒店管理的另一个重要组成部分。

在这一章节中，我们介绍了餐厅服务的基本流程，包括预订座位、点菜、送餐等。

同时，我们还涵盖了厨房管理的相关内容，介绍了食材采购、食品储存和食品安全等方面的知识。

通过学习这一章，学生能够在酒店餐饮服务中熟练运用英语，提高服务质量。

第四章会议与活动策划会议与活动策划是酒店管理中涉及的另一个重要领域。

这一章节中，我们介绍了会议与活动策划的基本流程，包括会议需求分析、场地预订、活动策划和执行等。

同时，我们还提供了各类常用的英语表达，如邀请函的起草、会议议程的安排等。

通过学习这一章，学生能够在会议与活动策划中运用英语，完成任务。

第五章客户投诉处理与服务质量改进客户投诉处理是酒店管理中关键的一环。

在这一章节中，我们介绍了客户投诉处理的基本原则，包括听取投诉、道歉与解决问题等。

同时，我们还介绍了如何进行服务质量改进，包括通过客户反馈来不断提升服务质量。

通过学习这一章，学生能够在实际工作中妥善处理客户投诉，并积极改进服务质量。

篇一：(英文版)英语培训心得体会i am very happy to participate the english training which is organized by our college for teacher from last semester to this year. from the training i have made some progress in my english. at the same time i know a lot of new colleagues and friends. i want to thank our college and leadership for giving us this chance to further study. and i want to thank mr. wang、mr. zhang and mr. li for giving me wonderful class. our college attaches great importance to the english training. at the first class of the training, mr. wang , the vice president of our college gave us the lecture to hope us cherish the training and got some general，i have three harvest through this english training.the first one is that i made some progress in listening writing reading and talking. after graduated from university, ihave little opportunity to study and use english. although i passed the cet-6 examination when i was sophomore, i forgot most of them after many years. through this english training, i got back some of english ability in listening writing reading and talking. it is good feeling.the second one is that we know a lot of new colleagues and work in the school for two years, but i feel embarrassed that i just know few of colleagues who were from other department. from this training, different colleagues from different department study and discuss together. so we have good chance to know each other.the last on is that we can improve the teaching level. we have ownteaching methods in teacher student. some methods are good, maybe some are not good. so in the training, we not only study english but also we can discuss the different teaching methods. and from the discuss we can learn from other teachers methods.finally, thanks for the concern from all the superiors! thanks for the support from all the colleagues! and thanks to mr. wang、mr. zhang and mr. lifor what you have done!篇二：学习总结英文版学习总结英文版on christmas eve xx, a group of 9 postgraduates under the supervision of 4 formal staffs in china financial service group ltd. (cfsg)traveled to dafushan park for 2 main purposes: enjoying the beautiful nature scenery, and learning teamwork skills.the 9 postgraduates were actually on the 4th day of their orientation programme in cfsg, they are about to graduate with master degree from top un iversities around different places, passed 3 levels of interviews, finally they were considered ascandidates with the opportunity of 2 months’ orientation programme. candidates weretaken care by the 4 staffs in the cfsg, who are the trainers from the human resource department. after an hours’ driving, the team arrived dafushan park in the south of guangzhou. i was one of the candidates. then we hired bicycles and ride either in pairs or individually in the park. although it was in winter, the weather was perfectly fine, sunny and warm. the sky was rrrwm blue, the sunshine was nice, and wind was gentle. after 20 minutes’ riding, we arrived a place by a lake; there were flowers nearby; colours like red, green and yellow unfolded a beautiful nature.we had a special bbq in the park. females were responsible forplace in the morning. and we were prepared to learn the other part of teamwork: what teamwork is.xuxu who is also another trainer in cfgs announced the rule:and how to be a team member. i believe i am prepared in the next step. thanks to cfgs, and the trainers in the human resource department.篇三：英语培训总结英语培训总结新康府小学 44号我很荣幸地获得了这次宝贵的提升专业素质和业务素质的机会，对于这次来之不易的机会我倍加珍惜，力求努力在英语上充实自己、完善自己、提高自己，以求自我升华。

物业行业企业经理从业资格证书英语Property Industry Enterprise Manager Qualification CertificateAs a property industry enterprise manager, having a qualification certificate is essential to demonstrate your knowledge and skills in the field. This certificate is not only a requirement for many companies and organizations in the industry, but also a valuable asset for your career development and advancement. In this article, we will discuss the importance of obtaining a property industry enterprise manager qualification certificate, the requirements and process for obtaining it, and the benefits it brings to your career.First and foremost, let's talk about the importance of having a property industry enterprise manager qualification certificate. In today's competitive job market, having a recognized qualification certificate can set you apart from other candidates and demonstrate your commitment to the profession. It shows that you have the necessary knowledge and skills to effectively manage property-related operations, and gives employers confidence in your ability to perform the duties of a property industry enterprise manager.Now, let's discuss the requirements and process for obtaining a property industry enterprise manager qualification certificate. The specific requirements may vary depending on the country or region, but generally, you will need to have a certain level of education or work experience in the property industry, complete a designated training program or course, and pass a qualifying examination. It is important to research the specific requirements in your area and ensure that you meet all the necessary criteria before applying for the certificate.Once you have met the requirements, you can begin the process of obtaining the qualification certificate. This may involve submitting an application, providing documentation of your education and work experience, completing the required training program or course, and passing the examination. It is important to carefully follow the instructions provided by the issuing authority and ensure that all the necessary steps are completed in a timely manner.Now let's talk about the benefits of obtaining a property industry enterprise manager qualification certificate. Firstly, it can enhance your professional credibility and reputation in the industry, making you more attractive to potential employers and clients. It can also open up new careeropportunities and increase your earning potential. Additionally, it demonstrates your commitment to professional development and ongoing learning, which is highly valued in the property industry.In conclusion, obtaining a property industry enterprise manager qualification certificate is a valuable investment in your career. It can enhance your credibility, open up new opportunities, and demonstrate your commitment to professional development. If you are considering a career in the property industry or are already working as a property industry enterprise manager, obtaining this qualification certificate is definitely worth considering.在物业行业，拥有企业经理从业资格证书对于展示您在该领域的知识和技能至关重要。