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Making Information Sources Available for a New Market in an Electronic Commerce Environment

Making Information Sources Available for a New Market in an Electronic Commerce Environment
Making Information Sources Available for a New Market in an Electronic Commerce Environment

Making Information Sources Available for a New Market in an Electronic Commerce Environment

Sebastian Pulkowski

University Library &

Institute for Program Structures and Data Organization

Universit?t Karlsruhe

D-76128 Karlsruhe, Germany

Tel.: +49-721-608-4065

Fax.: +49-721-608-7343

E-mail: pulkowsk@https://www.doczj.com/doc/df1767460.html,a.de

Abstract

Literature search and delivery in the World Wide Web is a rapidly expanding market. Up to now the search is mostly cost-free. But in the future we expect the appearance of more and more providers charging for their services. The main problems are finding the right provider and extracting the information. In this paper we present a system for intelligent information search and extraction from multiple provider’s Web sites. One important part of the system is the so-called wrapper. In this paper, we present the architecture of these wrappers. Their task is the translation of a customer’s query into the sources syntax and the re-translation of the answer. Applying these wrappers in an electronic commerce environment needs additional functionality, e.g., navigation through a providers site, collection of the information the customer desires or pre-calculation of costs. Because of the variety of the sources functionality, we need a flexible and individually built wrapper. This could be achieved using a modular concept.

1 Introduction

The World Wide Web can be seen as one big virtual library. Information about documents or even the documents themselves in electronic format can be found for nearly every subject area. Literature search and delivery is a rapidly expanding market. Today, almost all booksellers and publishers place their offers on the Internet, and intermediaries that catalogue and index documents for search assist users in the retrieval of relevant information. Almost all of these do so to make a profit and, consequently, charge users and/or providers for their services. Most of these providers offer information about the documents (even now) without charging. They sell the books or documents only. But in the future more and more so-called research-centers like the Fachinformationszentrum Karlsruhe [FIZ] will arise on the market. They exclusively offer databases for specific areas. Here, a user must pay for both search and delivery. In future, it is expected that even university libraries, where at the moment the search is for free, will charge for the service of literature search.

Despite the wealth of offers, virtual libraries suffer from severe shortcomings: Each service must be individually known to the user and it is up to the user to find the most suitable ones and to combine them into a search and delivery process that meets his or her needs. To navigate the bewildering array of services and to make efficient use of the developing information market, the user needs support in locating, assessing and using information providers. This opens up an opportunity for systems that provide “one-stop-shopping” for electronic documents by transparently selecting, negotiating with, and combining providers to obtain the best possible deal for the user. In this process the reduction of costs represents a new challenge. The two main problems are that costs of several sources will arise in parallel making it hard for the user to keep track of them, and that costs are unknown until they arise. At this point of time it is too late to stop the search.

The UniCats1 project at the University of Karlsruhe attempts to meet this goal of information provision by employing a federation architecture based on user agents,

1 UniCats stands for: a UNiversal Integration of Catalogues based on an Agent-supported Trading and wrapping System

traders and wrappers. User agents interpret, augment and execute search and retrieval requests of human users, based on policies and preferences kept in user profiles. Traders assist user agents in the selection of suitable information sources by maintaining metadata about these sources such as content and service fees.

Wrappers, which are the subject of this paper, adapt information sources so that user agents and traders can work as desired. They are responsible for executing user requests by utilizing the source's query facilities and translating results back into the format expected by the user agent. Two important aspects in this process are the translation of a user query into a sequence of navigation and retrieval steps executed against the source and the estimation and limitation of the resulting costs. This search functionality is essential, because user agents assume that requests are executed atomically and with a predictable cost, whereas most information sources require a multi-stage search involving several HTML pages. Fees may depend on the output of previous stages. This paper describes the architecture of wrappers that navigate autonomously in an information source without violating cost limits, following the instructions from the user agent. Cost calculation is based on metadata. This makes it possible to warn the user if the cost limit is too low, so that he/she may cancel the request before the price gets even higher.

The paper is organized as follows: We begin in section 2 by introducing the UniCats system, its architecture and the components. The following section describes the heterogeneity of information sources and the tasks of a wrapper especially under consideration of providers in an electronic commerce environment. Thereafter, we show our concept of a powerful wrapper to access these source before the wrapper and its architecture are described. Related work appears in Section 5, and we conclude and present future work in Section 6.

2 The UniCats Environment

To cope with the open, heterogeneous, and non-transparent market, we need a flexible architecture. It must be open for modifications and extensions and independent from concrete computer platforms. The interfaces towards the customer and the providers

must be designed variably and individually, so that a maximum number of providers and customers can be served by the system. At the same time, the customer can utilize an interface he/she is used to for the information search. The flexibility of the architecture is guaranteed using three component types, as illustrated in Figure 1.

Provider

Customer Wrapper Trader User Agent Figure 1 : The UniCats architecture

2.1 System components

According to the previous section the integration is managed by three components: an interface component on the customer side, an interface on the provider side and an intermediate component which is responsible for establishing the contact between customer and provider.

The three main components of the UniCats system [Christoffel et al. 1998, 1999] are the user agent at the customer side, the wrapper to include the information provider and finally traders for the intermediation. Their functions and the interaction between them are the following:

User Agent

The function of the user agent is twofold: On the one hand, it offers the customer a uniform interface to transparently access all the heterogeneous information providers, on the other hand, the user agent has to select suitable providers, develop a search plan minimizing the overall costs and integrate the results received from multiple information providers. To find the right provider and to formulate the query as good as possible a profile of the user is collected including languages or level of knowledge in different areas. Additionally, existing logins and accounts are collected, minimizing the customer’s interaction with provider details.

Wrapper

The task of the wrappers is the translation of queries into the special format of the assigned information source and results back from the format of the source into the result format of the UniCats environment. However, they are much more than just simple translators. Wrappers are built individually for an information provider and present the whole spectrum of functions available to the customer, or its user agent, respectively. Other features of the wrapper are cost optimization, query processing and access control. Additionally, metadata about the provider are stored and exported if demanded, e.g., to a trader.

Traders

The traders [Christoffel 1999] operate between the two components mentioned above. They store information about the available service providers. An incoming user demand is matched with existing service offers to find the most appropriate providers for the user query. To calculate the best offer the trader uses profiles in form of metadata collected by the wrappers. To achieve scalability traders are often organized in federations where information is exchanged between participating traders when necessary.

2.2 Component interaction

Figure 1 illustrates the communication principle and information flow inside the UniCats environment. First, the wrapper has to register (1) with one or more traders and has to give them a profile in the form of metadata. Then, the customer submits its query to the user agent (2) which merges the query with the user profile and contacts the trader (3) using this information. The trader returns a list of recommendations for service providers together with additional information available. Thereafter, the user agent addresses the suggested services (4,5), more particularly the wrappers. This can be done in parallel to more than one service provider. The wrappers transform the query into the native query format of the information source and send the re-transformed results back to the user agent.

Then, the results from all the wrappers are collected, integrated in one overall result and displayed to the customer (7). Finally the user agent can give a feedback (8) to the trader about the success of the query, which may be taken into consideration for further requests.

In the future, this open market must include financial transactions (6). So the actual platform is designed in a way that offers a simple way to add components for certifying, accounting, billing and electronic payment.

For the information exchange between the components, we use unique protocol mechanisms and predefined interface declarations. All information (e.g., metadata), requests and results are exchanged using XML. The problem is to hide the heterogeneity of the providers to the system and to apply a uniform query language. The problems arising during the integration of the providers are shown in the next section, before we present a possible solution to the problems with our wrapper model.

3 The Wrapper in an Electronic Commerce Environment

The task of the wrapper is to hide the heterogeneity and the variety of providers from the user agent. In this section, we demonstrate the manifold spectrum of functions of providers and other problems arising while wrapping information sources.

Functional heterogeneity

Because we want to have a wrapper for both conventional providers and providers of an electronic commerce environment, we classify all the providers in four categories and name their characteristics:

-Providers which put online information and documents to the customer’s disposal without charging money. Examples are search engines of university libraries or university institutions which collect lots of papers and documents. In this case, the search and all the information is free and can be seen and downloaded without the requirement of a login or charging for it. Examples for such services are the

NCSTRL- [NCSTRL] or the Liinwww server [LiinWWW].

-The next class of providers offers some of their service only to a restricted group of people, e.g., a university library for its students: Everybody can search in the

catalogues of the university library of Karlsruhe [UBKA] but the reservation or the lending of books is restricted to the students. In this case a login is required. The service is still free.

-Another class of providers require a login before accessing information. The customer has to pay an annual fee for this login. After logging in the customer can download whatever he or she likes. An example for that sort of source is, e.g., the online-server of the Springer publishing company [Springer].

-Finally, a source may require a login and the search for information itself costs money. These costs depend on the actions performed to obtain the requested

information. An example for this class is the Fachinformationszentrum Karlsruhe [FIZ].

These examples show the heterogeneity and variety of provider functions. Of course other combinations of these features can be made and appear on the providers site.

Secure data transmission

At least the last two examples of possible source functionality show a need for a secure data transmission, for example, the customer has to submit logins or information about

his or her credit cards. On the other hand, the provider is certainly interested in submitting the documents only to the customer who pays for it. So the wrapper as an intermediary between the user agent and the information provider has the responsibility of securing data transmission.

Search costs

Another problem that arises from the search in cost-based providers are the fees for the information search. Often these fees depend on the actions performed, the number of documents shown to the customer, the amount of time of the search or even the size of the downloaded files. It is true that some of the providers offer the possibility to obtain a cost information, but this information only covers the costs incurred. No provider will calculate the costs before the action is performed. However, this is desirable to avoid search costs, which is very useful for our scenario. It is even required if we search in parallel in multiple information sources. A precalculation of costs would help the user agent to decide whether to cancel or to continue a search request.

Wrapper location

The next problem is the location of the wrapper. Because of the mass of information sources, we cannot assume that all providers are willing or even capable of creating a wrapper for our UniCats system. So we must have a wrapper which can be run on the provider’s side, at the institution of the customer or even as a third party somewhere in the World Wide Web.

Flexibility of Wrappers

Finally, HTML pages are undergoing drastic changes over the times. An HTML page has an average lifetime of about 3 months. If a page is changing its content and/or the data representation, it is no problem for a user to recognize this change. He or she can react immediately. But in our system a program, the wrapper, is accessing the page and the customer has to pay for the information. Thus, a change must be recognized and the wrapper must be immediately adapted to the new situation because the user is certainly not willing to pay for information of no use. So the wrapper must be able to recognize

the changes and immediately stop the search and to inform the organization running the wrapper. The wrapper must have an architecture which can be easily and rapidly adapted to changes in HTML pages.

4 The UniCats Wrapper

In the previous section, some problems have been discussed which show the importance of a flexible and powerful wrapper. This power has been inserted in our wrapper by using a modular concept:

4.1 Modular Concept

In order to built a wrapper individually for an information provider with the required functions we use the following modular concept: Each functionality is encapsulated into a module. We have divided all possible functions in two groups: Some functions are required for all information providers regardless of the above mentioned classes of providers they belong to. These modules are called basic modules. The other group of functions includes specific functions which are not necessary to all wrappers. They can be inserted into the wrapper using additional modules. With this modular structure we can build a wrapper like with a building set individually for an information provider including a maximum of functionality.

Basic Modules

The basic modules cover query processing and the interaction between the user agent and the provider. They include the following functions:

-connection establishment and termination to the provider;

-validation of customer’s search request to avoid incorrect requests;

-translation of search into the source’s syntax;

-re-transformation of the source’s answer;

-checking for syntactical correctness of results to recognize changes on the HTML pages;

-collection of metadata during the search activity for a better pre-calculation of possible results.

Additional Modules

Which additional modules should be added to the wrapper depends on the characteristics of the source. A module is only loaded into a wrapper if it is required and at the point of time it is required (see below). These modules cover the following functions:

-cost control and administration;

-planning of costs before they arise;

-secure data transmission;

-informing a trader of changes in the providers metadata profile;

-accounting and administration of the session;

-extra login for a wrapper;

-extra charging of money for the wrappers work.

4.2 Module Implementation

The UniCats wrapper is implemented using Java JDK 1.1.3. With the possibility of loading modules during runtime, we can realize the above described concept of including the functions in a modular way. They are only inserted when they are needed; and hence a wrapper for the same source can change from session to session dependent on the user actions. For example, a user who is only searching information about literature in a provider’s database without performing a document delivery can dispense with functions like login or the secure transmission of data. At the moment he or she changes the status from “search” to “delivery”, the necessary modules are added and the full functionality will be available.

In the next section, the modules of the wrapper and their interaction are described by an example of a search in an information source.

4.3 The Architecture

Site

Communication inside the wrapper Communication with external components

Basic Module

Additional Module Figure 2: The architecture of the wrapper

The wrapper architecture is displayed in Figure 2. Query processing begins when the so-called coordination module of the wrapper receives a user agent’s search request.First, the request is checked for syntactical correctness in the validation module . To perform this check, the module needs information about the content and the possible ways to request information. This so-called meta information is stored in a database with other information about the source like number of documents, languages or cost information. If the request is correct, it will be handed over to the planner . The task of the planner is to determine all pages that must be visited to fulfil the search request.This is done by searching a navigation graph. This graph contains a scheme of the

source with all pages, their attributes and additional information. Every relevant page in the providers site will be included into the sources graph. Links between the pages are translated into actions, e.g., following a dynamically generated link to gather

information about a special document. The planner uses on the one hand meta

information about the source, the same which was used during request validation. On the other hand, information about the pages and the content representation in the form of templates is required to extract the information from the result pages. This

information is stored in a second database called page information . Both databases are

created semi-automatically when the wrapper is generated. When the planner creates a navigation plan, the cost for this plan has to be calculated and compared with the user’s conditions and the maximal costs, respectively. This is performed by the cost monitor. If the costs are too high, the search is stopped, the customer is informed, and the wrapper waits for the customer’s decision. For example, this decision could be increasing the cost limit, reducing the required attributes or canceling the search. If there is no conflict after cost calculation, the planner executes the query plan and transmits the search request to the converter. The converter fills out the search forms, follows links to the next pages and finally extracts the information from the provider’s result pages. This is done with the above mentioned page information.

The returned provider result is compared with the expected results in the navigation plan. If not all the required information are collected, the planner begins to re-calculate the plan, checks the expected costs again and finally executes the next part of the plan. If the whole request is performed, the result is finally transmitted back to the user agent by the coordination module. If the customer or the provider wishes a secure data transmission, it is the task of the latter module to appropriately encode the messages.

In the next subsections, the two main modules, the coordination module and the planner, are described shortly.

4.4 The coordination module

The coordination module is very important for the interaction with the user. It is a basic module, which exists in all wrappers. This module calls other modules (not mentioned in the architecture description). In Figure 3, the coordination module is shown with these related modules.

Information flow in non commerce sources

Additional actions in cost based sources Basic Module Additional Module

Figure 3: The coordination module and interacting components

We use XML as data representation language for transmittal of the user’s search request to the wrapper (1) and the results back to the user agent (9). With this common format,the interface to the wrapper is not restricted to UniCats agents and traders, but every other agent or program can use these wrappers. The only condition is the use of our protocol specification and XML as data exchange format. A sample request is shown in Figure 4.

wrapper generation

1999

title, author, year, publisher, abstract, document

20,00 $

2,00 min.

10

3 days

low

Pulkowski

Figure 4: A sample XML request

This is an example for a query given by a user agent for a cost-based source: The agent wants to search for a document about wrapper generation from the year 1999 and expects as result the following attributes: title, author, year of publication, publishing organization, an abstract and the document itself.

The conditions for the search are a maximum cost of 20$, a maximum of 10 documents and a maximum search time of about 2 minutes. The delivery time has to be at most 3 days.

The request is divided into three parts: The first part includes the attributes and values of the search. In the second part, the customer specifies the attributes he or she expects as results and finally the conditions or restrictions for the search are given.

If the coordination module receives a search request, the data is stored (3) in a session buffer and then sent (4) to the validation module. Here, the request is divided into the three parts. If costs are not considered, the restriction part and the corresponding modules will not be taken into account.

Thereafter, an examination of a possible execution of the request takes place under consideration of the search information given to the user. In many cases the user or

his/her agent does not know the specific requirements of the source to fill out the forms. Here, the wrapper corrects and completes the request automatically. If too much information is missing, the wrapper subsequently demands more detailed attribute specifications by contacting the user agent. If the request is syntactically correct and can be performed without any error, the second part of the request will be taken into consideration: Is it possible to deliver all the required attributes? It could happen that a provider does not offer in the search forms the possibility to search for specific attributes. For example, if a provider has only one single search field for the title, a user query containing an author or a year cannot be performed. Here a post filtering of the result data must be done. This post filtering is not restricted on the final result but must be generated for each page which is dynamically generated by the provider. These filters are individually created (5+6) by a filter generator in dependence of the request and the page with its result attributes. This filtering becomes necessary because of the

search costs: Documents that are not relevant must be excluded out of the result set as fast as possible.

Another problem is the fact that a customer often demands more information about a document than the source can make available. In this case, the wrapper does not execute the request but informs the user agent. Thus, the user is in turn to decide whether to change attributes or abort the search. This guarantees that the customer has never to pay for incomplete information.

Finally, the third part of the request is checked, that is, if all additional information needed, such as logins or cost information, are available. Otherwise, they will be demanded from the customer. In this part the required security level will be checked, too. If a user or the provider demands a secure data transmission (7), they try to find a common security level. Then the wrapper arranges with the customer the part of information which has to be encoded using a special protocol, we have developed. This protocol is described in [Früauf 1999].

If the wrapper requires a login itself, for example, if the user has to pay even for the wrapper’s services, this is being checked (2) before the request validation (see above).

All interactions with the customer or his or her user agent, respectively, is stored in a logging file. Of course, personal data such as logins or passwords are deleted at the moment the user leaves the session. In cost-based information sources a commitment of the search costs is required from the user agent. If no commission takes place, all the data will be stored for a later proof of the performed search actions and the money the user has to pay for them.

The data about the performed actions and some information about the results such as the number of hits, the eventually downloaded documents and the current search costs is stored in a metadata database. During the following requests, this data can be used to optimize the query and pre-calculate expected costs in the planner module.

The Planner

The planner is another basic module. However, this module is much less important for non-commercial sources than it is for cost-based sources. The main task of the planner is the selection of pages, which must be visited to fulfill the customers request using the navigation graph.

Figure 5: A navigation graph for the FIZ Karlsruhe

The navigation graph is a representation of the information source in a graph covering only those pages that are relevant for the search. Figure 5 shows a sample graph of the site-structure of the Fachinformationszentrum Karlsruhe [FIZ]. In this graph the HTML pages are displayed as nodes. The edges of the graph represent links between the pages.

We distinguish three different types of pages: pages that have forms and no further search relevant information, e.g., a login or a simple search form. These pages can be represented without parsing any information by filling in a simple URL only with the parameters. Second, we have pages which include information the customer is searching for or the wrapper needs for its request processing. These pages represent points of decision in the navigational process. During navigation, at these points the conditions,

e.g., the overall costs, always have to be checked. Finally, we have pages which cover only information without any links. An example are pages informing about costs or a page containing an online document.

In the graph three different types of links can be seen. First, a normal link which can be followed without being concerned about costs, for example, the link to the page with the cost information. Second, a link which has additional attributes such as costs, the average time to get the page or a change of the source-URL. This link is very important for the calculation of the expected search costs. Finally, a third link is shown which cannot be found in the source pages. This link is added only in the wrapper to emulate the “Back” button of the web browser. This is a very important feature of the navigation graph and the wrapper and allows us to go in all directions and navigate in the site just like a user does with the Web browser.

The process of planning begins with the navigation through the graph, the dispatch of the login and password and the execution of the initial search query. Then, the results are evaluated and the generated filter for this page will be executed on the result page. Thereafter, the first decision point is reached and the wrapper must decide if the costs and time are still in the customer’s limit. After a positive decision, the next steps are calculated and a new tree is generated with the result page as root and the documents as sub-nodes connected with links. The sub-nodes contain the information delivered by the provider. Then the attributes desired by the customer are checked, and if they are fulfilled, the search ends. If some attributes are missing, a sub-graph will be created for each document-node in the graph, with (still) empty nodes but with the links attributes. Then the overall costs are calculated performing a depth first search and a summarization of the overall costs. If the costs stay under the customer’s limit, the planner begins to follow links until the desired attributes for a document have been found. Then, the costs are checked again and the overall costs are recalculated. This is done with each node, so that the costs for the search can be kept down.

Additionally, the costs for document delivery or costs for downloading a document are included in the calculation, so that the maximum costs given by the customer will not be exceeded. The customer can be sure that the search will be performed automatically and under the conditions which he or she specified at the beginning of the search.

5 Related Work

Querying Web sources and retrieving data from semistructured and structured Web sources has become more and more important and receives attention in the database literature (see [Florescu et al. 1998] for a survey). Several researchers began their work with wrapping relational databases sources, e.g., the TSIMMIS approach in Stanford [Hammer et al. 1997]. But with the growth of the Web and the possibilities of retrieving literature over this new medium, wrappers for semi-structured information sources were built. In addition to these tools, a lot of query languages such as WebSQL [Arocena et al. 1997], WebLog [Lakshamanan et al. 1996], W3QL [Konopnicki et al. 1995] or Florid [Frohn et al. 1997] were developed. These languages offer possibilities to formulate queries on semistructured HTML pages and define rules to extract the information. However, using these languages often requires a long period of time to learn the syntax; often programming skills are required to build a wrapper for one single page. The functionality of navigation through a provider’s site is still missing. Most of them ignore the syntactical structure of HTML pages and consider only the hyper-links included.

The Araneus project [Atzeni et al. 1997] also offers a language to extract relational data from the Web. To do this, the page schemes must be defined in the ARANEUS Data Model (ADM). The language ULIXES is used to navigate within the link structure of the pages and to build relational views over the extracted data. The creation of the wrapper expects the knowledge of the language and of the site structure. Functionality like query planning or an access restriction to parts of the Web site are not provided.

Strudel [Fernandez et al. 1998] is another system which represents the data in Web Sites in a graph representation. But it offers neither electronic commerce functionality nor a generator to construct these wrappers for external Web sites.

Other projects are limited to information extraction, e.g., the InfoExtractor [Hammer et al. 1997], a tool developed by INRIA/Bull, or the Web Extractor [Garcia-Molina, Hammer, Cho et al. 1995], built by the TSIMMIS group at Stanford. They use regular

expressions to analyze the structure and to extract information. But they are limited to single pages and must be user specified for each page individually. With these extraction languages it is difficult to write a wrapper which can deal with small changes on the content of HTML pages.

None of these systems can deal with an optimization of search costs and offers functionalities such as login handling, cost monitoring, or automatic navigation in the source. Moreover, the functionality of planning a search before performing is a very important feature for a wrapper in an electronic commerce environment.

6 Conclusions and Future Work

In this paper, we present a wrapper for an electronic commerce environment. The requirements for such a wrapper include secure data transmission, login functionality and cost control. Because today’s providers differ widely in their functions, the wrapper must be very flexible and individually generated for each source. This can be reached using a modular concept. With this concept, the wrapper can be build like with a building set, each of the modules covers one specific functionality. The main components inside the wrapper are the coordination component, which is responsible for the internal wrapper protocol, and the planner, for planning a cost minimized search. The latter feature is very important for wrappers used in an electronic commerce environment with parallel search in multiple sources having different cost models.

In the future, we want to extend the planning algorithm so, that the metadata collected during a search request could be used to calculate the expected number of results and the costs depending thereby. Thus, it could be possible to stop a search and demand a refinement before the customer pays one single dollar.

Furthermore, it is planned to give the wrapper different search strategies. With these strategies it will be possible for both the provider and the customer itself to build their own wrappers for the same source having different power. Then, competition between different wrapper providers can enrich the electronic information market. Building such a powerful wrapper requires a tool for simple wrapper generation. We developed a

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