外贸报价邮件的资料汇总（整理）
（包括报价邮件模板、实例、常用语）
谢谢大家的支持，这份报价邮件的模板是我（外贸圈紫红地瓜整理的），第一份是关于鞋子的报价，这个是我自己的模板，欢迎大家提出意见多多交流【大家可以看看，或者在阿里外贸圈论坛上私信我】。模板
如下：
Dear ****,
Thanks very for your inquiry.
After checking the price with our suppliers many times, I would like to give you
an offer as follows:
Product：PCU Lady's Sandal
Price：***usd/pr CIF Chittagong
Package：**poly bag
Payment：TT & Lc at sight
Delivery time: 20 days after getting 30% Deposit
Period of validity: 30-40 days
Besides, all the styles are the latest design, basic on the sell season & the feedbacks from the market . Samples will be sent to you freely if you need to check
the quality and sizes.
Please kindly to check the attached file-*****(报价表名称）for reference, if
there is any doubts ,please do not hesitate to contact me ,thanks . Waiting for your good news!
Best regards
接下来分享几个我一直收藏的精品报价邮件，共六个版本，这个可以供新人参考，要是有什么不懂的，可以直接在外贸圈找我，共同学习进步。
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（一）客户主动询价，我方报价
Dear Mr./Ms XX
Thanks for your inquiry about XX products by e-mail dd xxxx, 2016!
Now we here kindly quote you our best XX price as following:
Products name:
Specification, weight and size:
Packing:
Payment:
Delivery time:
Shipment fee:
Quantity:
Validity:
Others:
Pls review the above price and let us know your confirmation in an early date.
Looking forward to hearing from you soon.
（二）我方主动询价，向客户报价
Dear Mr/Ms XX
We have met somewhere / we knew your inquiry about XX products on alibaba.
We are pleased we can supply them, now we here kindly quote you our best price as
follows:
Products name:
Specification, weight and size:
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Packing:
Payment:
Delivery time:
Shipment fee:
Quantity:
Validity:
Others:
Pls review the above price and let us know your confirmation in an early date.
Looking forward to hearing from you soon.
（三）询问客户产品规格：
Dear Mr/Ms XX
Thanks for your inquiry about XX products on XX, 2016.
In order to quote you right price, please inform us the detail specification such
as size, weight, materials and so on.
Looking forward to hearing from you soon.
（四）无法提供客户想要的产品时报价回复
Dear
Thank you for your enquiry of 12 March cate 9 cable.
We appreciate your efforts in marketing our products and regret very much that
we are unable to supply the desired goods due to excessive demand. We would, however, like to take this opportunity to offer the following material
as a close substitute:
3 / 15
Please visit our catalog at for more information on this item. If you find
the
product acceptable, please email us as soon as possible.
Sincerely,
（五）回复客户对某个产品查询的报价邮件
Dear Mr. Jones:
Thank you for your inquiry of 16 March. We are pleased to hear that you are
interested in our product oaster.
We've enclosed the photo and detailed information of the product for your
reference:
Product: toaster
Specification: xxxxxxxxxxxxxxx
Package: 1pcs/box
Price: 10usd/pcs
Payment: L/C
For purchase quantities over 1,000pcs of individual items we would allow you a
discount of 1%. Payment is to be made by irrevocable L.C at sight.
We look forward to receiving your first order.
Sincerely,
（六）无法提供客户查询中所要求的产品时的报价邮件
Dear Mr. Jones:
Thank you for your enquiry of 12 March cate 9 cable.
We appreciate your efforts in marketing our products and regret very much that
we are unable to supply the desired goods due to excessive demand.
4 / 15
We would, however, like to take this opportunity to offer the following material
as a close substitute:
Please visit our catalog at for more information on this item. If you find the
product acceptable, please email us as soon as possible.
Sincerely,
几个报价邮件的实例：
例子（一）
Dear Mr. Jones:
We thank you for your email enquiry for both groundnuts and Walnutmeat CNF
Copenhagen dated February, 21.
In reply, we offer firm, subject to your reply reaching us on or before February
26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000
net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to
be made within two months after receipt of your order payment by L/C payable by
sight draft.
Please note that we have quoted our most favorable price and are unable to
entertain any counter offer.
Sincerely,
例子（二）
Dear Mr. Jones:
We thank you for your letter dated April 8 inquiring about our leather handbags. As requested, we take pleasure in offering you, subject to our final
confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF
Hamburg. Shipment will be effected within 20 days after receipt of the relevant L/C
issued by your first class bank in our favor upon signing Sales Contract.
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We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference. We hope some
of them meet your taste and needs.
If we can be of any further help, please feel free to let us know. Customers'
inquiries are always meet with our careful attention.
Sincerely,
Re: SWC Sugar
例子（三）
Dear Sirs,
We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric
tons of the subject sugar for shipment to Japan and appreciate very much your
interest in our product.
1. Commodity: Qingdao Superior White Crystal Sugar.
2. Packing: To be packed in new gunny bag of 100kgs. each.
3. Quantity: Ten thousand (10000) metric tons.
4. Price: US dollars one hundred and five (US$10
5.00) per metric ton, Fob
Qingdao.
5. Payment: 100% by irrevocable and confirmed letter of credit to be opened in
our favor through A1 bank in Qingdao and to be drawn at sight.
6. Shipment: Three or four weeks after receipt of letter of credit by the first
available boat sailing to Yokohama direct.
Please note that we do not have much ready stock on houseware.
例子（四）
Dear ****,
6 / 15
Very glad to get your quotation.
I am outside now,so I have to reply to you by my mobile.
After checking the price with our suppliers many times,I would like to give you
an offer as follows:
Product：melamine 99.3%
Price:***usd/mt CIF to Chittagong
Package:**kgs/bag,**mts/20'container
Payment：Lc at sight
Period of shippment:7 days after getting original LC/From Qingdao port
to
Chittagong port:**days/
Period of. validity:10 days
我们的优势………………
Please return to me for further discussion after your checking with your client.
Waiting for your good news
谢谢大家的支持，也希望大家多多在外贸圈上多分享外贸知识。另外，大家可以看看我们的官网，了解各种外贸运营工具，免费试用，或者在阿里外贸圈论坛上私信我，多多交流，共同进步。
下边分享一下，外贸邮件中常见的报价用语。
外贸中常见的报价邮件常用短语
报价应该算是外贸过程中至关重要的一个环节，每个公司都有自己的价格体系，因此，作为外贸业务员，我们不能随意的变动价格。而且从业务的角度来说，一味的降价也不是一个合格的业务员。因此，如果在与客户交流的过程中用词不当，也许会造成无法挽回的损失。
鉴于此，抽空整理出了一些外贸过程中常见的与价格相关的用语与句子。
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因库存不多而提供特别报价
It will be very marketable. It is of excellent quanlity and this is the lowest
price
offered to our customers.
提供特别优惠报价
In order that all of our customers may enjoy the advantage, we are offering a
special offer of a 10% discount on all our products to our customers for only a month.
We suggest that you take advantage of this offer and make a large order. 提供比其它公司便宜的报价
You will see from the details of the new prices enclosed that all our products are
now 2% lower than our usual price.
因生产方法改良，故以低价格报价
Improved production methods allows us to offer you all our products at prices
considerably below last year s.
You will note from the attached price list that reduction of up to 20% have been
achieved.
提供限期答复的确定报价
We are pleased to offer you firm 10sets of our video recorder at
US$50,00CIF
Gaoxiong for shipment during December subject to your acceptance reaching us by
August 31.
预期涨价，建议对方趁早订货
You will be interested to hear that we can offer a further supply of the best
classical furnitures previously supplied to you at the lowest price.
外贸邮件中常见且易被误解的词
8 / 15
外贸邮件中某些单词的使用率非常高，但是它的意义在不同句子，不同的场合又有所不同。因为这些词的使用频率较高，而且又容易被误解其意思，因此，作为外贸英语中的一部分，有必要把这些词总结一下。
confirm
We d like to inform you that our counter sample will be sent to you by DHL by
the end of this week and please confirm it ASAP so that we can start our mass
production.
Payment will be made by 100% confirmed, irrevocable Letter of Credit available
by sight draft。
译文：
很高兴通知您，我们的回样将于本周末用特快专递给您，请尽快确认，以便我们开始大批生产。
付款方式为1O0% 即期，保兑，不可撤消信用证。
注解：
confirmed 一词在这两句话的意思也不一样。在第一个句子中，confirm 的意思是确认。在第二个句子中，confirmed L/C 应翻译为保兑信用证，即指一家银行所开的由另一家银行保证兑付的一种银行信用证。
floating
It is not surprising, then, that the world saw a return to a floating exchange rate
system. Central banks were no longer required to support their own currencies.
译文：
在这种情况下，世界各国又恢复浮动汇率就不足为奇了。各国中央银行也就无须维持本币的汇价了。统保单对出口贸易至关重要。它实际上是货物保险中的一种便利的办法，特别适合于分不同的时间出口的一批类似货物，如，当被保险方根据独家代理协议书向国外的进口方供货，或在国外委任了销售代表，设立分支机构时用之。
9 / 15
注解：
floating 在上述两个句中的意思完全不一样，floating exchange rate 意为浮动汇率，即可自由浮动，完全受市场力量决定的汇率制度。而floating policy
则指用以承保多批次货运的一种持续性长期保险凭证，常译为统保单。
negotiable
Part time barman required.Hours and salary negotiable. This Bill of Lading is
issued in a negotiable form, so it shall constitute title to the goods and the holder, by
endorsement of this B
译文：
招聘兼职酒店保安，工作时间和薪水面议。所签发的提单可为转让的，故只要在提单上背书, 便确定了货物和持票人的所有权。
注解：
在话中，negotiable 的意思是可商议的，在话中的意思则是可转让的，可转让提单经过背书后即可将所有权转让给他人，值得注意的是，negotiating bank 则是议付银行，即购买或贴现汇票的银行。discount
You may get a 5% discount if your order is on a regular basis. If a seller
credit to a time draft, they have made a trade acceptance.The seller can request that
the bank finance the transaction by buying the draft.The bank is said to discount the
draft.
译文：
如果你方定期给我方下定单，你方便可得到5% 的折扣。如卖方开出的是远期汇票，以此向买方提供信用，此时就做了一笔商业汇票承兑业务，卖方可以请银行买下商业承兑汇票，银行用这个办法对出口商融资，也就是说，银行对该汇票贴现了。
注解：
10 / 15
discount 在这两句话中的意思一个是折扣，另一个是贴现。折扣是指商品在原价的基础上按百分比降价，贴现则是指未到期的票据向银行融资，银行扣取自买进日至到期日的利息，并收取一定的手续费后#from将余下的票面金额付给持票人。
endorse
译文：
汇票必须附有全套印有货物收讫字样的正本海运提单，凭指示、空白背书，并写明运费已付。
tender
Under CIF, it is the seller s obligation to tender the relative documents to the
buyer to enable him to obtain delivery of the goods. If they arrive, or to recover for
the loss, if they are lost on the voyage.
He became as exhilarated as if his tender for building a mansion had been
accepted.
译文：
在CIF 价格术语项下，卖方的责任是向买方递交有关单证，使其能在货物到达后提取货物;如果货物运输途中丢失了，买方也可凭单证去获取补偿。
他欣喜若狂，好象他承办大厦建筑的投标被接受了。
外贸干：超强英语邮件模板
对于刚刚接触用英文写邮件，一开始是会觉得很吃力的，尤其是当需要经常写给同一个人时。希望邮件的开头、结尾、一些客套的话能有不同的表达~~。
邮件的开头
11 / 15
感谢读者是邮件开场白的好办法。感谢您的读者能让对方感到高兴，特别是之后你有事相求的情况下会很有帮助。
Thank you forcontacting us.如果有人写信来询问公司的服务，就可以使用这句句子开头。向他们对公司的兴趣表示感谢。
Thank you for yourprompt reply.当一个客户或是同事很快就回复了你的邮件，一定记得要感谢他们。如果回复并不及时，只要将prompt 除去即可，你还可以说，Thank you for gettingback to me.
Thank you forproviding the requested information.如果你询问某人一些信息，他们花了点时间才发送给你，那就用这句句子表示你仍然对他们的付出表示感激。
Thank you for all yourassistance.如果有人给了你特别的帮助，那一定要感谢他们!如果你想对他们表示特别的感激，就用这个句子，I truly appreciate your
help in resolvingthe problem. Thank you raising your concerns.
就算某个客户或是经理写邮件给你对你的工作提出了一定的质疑，你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。同时，你也可以使用，Thank you for your feedback.
在邮件的结尾
在邮件开头表示感谢一般是表示对对方过去付出的感谢，而在邮件结尾处表示感谢是对将来的帮助表示感谢。事先表示感谢，能让对方在行动时更主动更乐意。
Thank you for yourkind cooperation.如果你需要读者帮助你做某事，那
就先得表示感谢。
Thank you for yourattention to this matter.与以上的类似，本句包含了你对对方将来可能的帮助表示感谢。
Thank you for yourunderstanding.如果你写到任何会对读者产生负面影响的内容那就使用这句句子吧。
12 / 15
Thank you for your consideration.如果您是在寻求机会或是福利，例如你在求职的话，就用这封邮件结尾。
Thank you again for everything you've done.这句句子可以用在结尾，和以上有所不同。如果你在邮件开头已经谢过了读者，你就可以使用这句话，但是因为他们的帮助，你可以着重再次感谢你们的付出。
十种场合的表达
1. Greeting message 祝福。
Hope you have a goodtrip back. 祝旅途愉快。
How are you? 你好吗?
How is the projectgoing? 项目进行顺利吗?
2. Initiate ameeting 发起会议。
I suggest we have acall tonight at 9:30pm (ChinaTime) with you and Brown.
Please let me know if thetime is okay for you and Ben.
我建议我们今晚九点半和Brown小聚一下，你和Ben有没有空?
I would like to hold ameeting in the afternoon about our development planning
for the project A.
今天下午我建议我们就A项目的发展计划开会讨论一下。
We'd like to have themeeting on Thu Oct 30. Same time.
十月三十号(周四)，老时间，开会。
Let's make a meetingnext Monday at 5:3PM SLC time.
下周一盐湖城时区下午五点半开会。
I want to talk to youover the phone regarding issues about report development
and the XXX project.
13 / 15
我想跟你电话讨论下报告进展和XXX项目的情况。
3. Seeking for moreinformation/feedbacks/suggestions 咨询信息/反馈/建议Should you have any problem accessing thefolders, please let me know.
如果存取文件有任何问题请和我联系。
Thank you and look forward to having your opinion on the estimation and
schedule.
谢谢你，希望能听到更多你对评估和日程计划的建议。
Look forward to your feedbacks and suggestions soon.
期待您的反馈建议!
外贸邮件中常见报价(调价)用语实例_外贸干超强英语邮件模板礼仪大全
What is your opinionon the schedule and next steps we proposed?
你对计划方面有什么想法?下一步我们应该怎么做?
What do you think about this?
这个你怎么想?
请随意提出您的建议。
Any question, please don't hesitate to let me know.
有任何问题，欢迎和我们联系。
Any question, pleaselet me know.
有任何问题，欢迎和我们联系。
Please contact me ifyou have any questions.
有任何问题，欢迎和我们联系。
Please let me know if you have any question on this.
14 / 15
有任何问题，欢迎和我联系。
欢迎您的评论和建议!
Please let me knowwhat you think?
欢迎您的评论和建议!
发完报价后1-2天没有回复-----跟进邮件1（确认是否收到），有条件的最好发完邮件后直接电话询问如果仍旧没有回复----一周后跟进邮件 2或者电话询问原因仍旧无回复，十天，半个月去邮件联系---跟进邮件 3 跟踪客户没必要非得要求形式，重要的是内容和跟进的点找准。 并非一定要死缠烂打，前提是让客户记住你，还能对你不厌烦；否则你就成了推销保险的了。跟进邮件 1 模板A Dear ***, Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. I am waiting for your reply ASAP. Best regards Winnie． 模板B Hope you are fine, my friend. I haven't received any information from your side. My last quotation email is attached to avoid you missing it. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you. 如果客人还没有回信,一周后再问客人不回信的原因. 不同的情况做不同的回复。有客户电话号码的，最好能电话询问。有很多情况是客户出差或者休假，也要看下当地近期有没有什么节日。 跟进邮件2 模板A Glad to contact you again! Have you kindly checked my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. Your any comment about our offer will be appreciated, including price, quality, service. No matter if it is positive answer, It will be great help for us to meet your requirement. Waiting for your reply soon! 模板B Wish everything well with you and your company ! We are in receipt of your letter dated Aug 10 , and as requested to expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you to make selection. We send the quotation to you on Aug 11, any questions for our quotation. Hope to get your reply asap. Wish we will promote business as well as friendship! Best wishes ! Kevin 如果客户仍旧没有回复，并且电话也无法联系，有可能这个客户休长假，也很有可能客户找到了其他合适的供应商，或者是客户自己的订单没有谈妥。在之后的日子里, 不建议一直纠结原先的报价来问客户。可以把该客户作为潜在客户做维护，一个月或者两个月联系一次。可以就新设计问问客户的建议, 或者是发一些行业知识。重点是让客户记住你，知道你们公司是做什么产品的。同时又不会把你的邮件拉到垃圾箱去。如果客户之后有回复，也可以问问之前报价的情况。 跟进邮件3 Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you. These days our new design of ceramic mug D-123 produced much favourable comment from European market. What do you think about it for your market? We will do much
知道对方： Via the canton fair held in April,we are pleased to get to know that you are presently on the market for cables. It’s great pleasure to see you in last canton fair, and know that you are in the market for cables,which just fall into our business scope. 去信目的： 感谢询价： Thank you for your inquiry dated 11th I’m glad that you’re interested in our products. 公司介绍： The stable supplies,the quality guarantee as well as the flexible ways doing business can be reached. 提供信息; I’m glad to send its information to you and hope that it will be helpful to you. We shall be glad to give you our lowest quotations upon the receipt of your detailed requirements.产品介绍： Product: Specification: Packing: 100m/roll or as per your requirement. Payment: L/C at sight or T/T (prepay 30%)
主题: 全套外贸信函写作样本（一） 函电书写基本原则 一、Courtesy 礼貌 语言要有礼且谦虚，及时地回信也是礼貌的表现。 例如： We have received with many thanks your letter of 20 May, and we take the pleasure of sending you our latest catalog. We wish to draw your attention to a special offer which we have made in it. You will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you requested in your letter of 20 May. 二、Consideration 体谅 写信时要处处从对方的角度去考虑有什么需求，而不是从自身出发，语气上更尊重对方。 例如： “You earn 2 percent discount when you pay cash. We will send you the brochure next month. ”就比 “We allow 2 percent discount for cash payment. We won't be able to send you the brochure this month.” 要好。 三、Completeness 完整 一封商业信函应概况了各项必需的事项，如邀请信应说明时间、地点等，确忌寄出含糊不清的信件。 四、Clarity 清楚 意思表达明确，要注意：
收到客户询盘时的回复： Dear sir, We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below: The specification you required: The length: The diameter: The material ........ The price:XX usd /pes FOB(tian jin) I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best Thanks and regards 签名 客户询盘模糊，向客户询问规格 Dear sir, Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply, Thanks and regards 签名 针对客户的讨价还价的回复 Dear sir, Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality. But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you. I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think. If you any comments ,pls let me know. Thanks and regards Angela 这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦 应对客户的迟迟不回复的邮件: Dear sir, Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the
邮件标题：客户求购的产品名称 邮件内文： To：客户公司名称 Attn：客户人名 Re：客户求购的产品名称 We are pleased to get to know that you are presently on the market for 产品名称，and as a specialized manufacturer and exporter for this product in China，we sincerely hope to establish business relations with your esteemed corporation. Herewith pls find our competitive offer as product：Specification：packinguantity：as per yr requirementPayment/C sightShipment:promptIf the product we offered above is some different from what you require actually,kindly inform us in detail，we will be pleased to re-offer you as per yr actual requirements note that the product pictures will be sent to you upon yr request，and a small sample could also be sent to you for yr final checking if the price is finally konw more about our corporation，kindly visit our website: kindly check and revert at yr 落款Co：Add：Tel：Fax：E-mail： 几点说明： 1、邮件标题只能是客户求购的产品名称，而不要加其它的任何多余语言，这样，客户打开你邮件的可能性一般可达到100%。 2、开头语简洁带过证明你是专业而老练的商人，可立即拉近与客户的距离，而对商人来说过多的寒喧实在是多余；不少人喜欢一开始就说从何得知该客户的，我们建议你，一般情况下最好不用提，客户在那里发布过求购信息，客户自己知道，多说多余，不过，如是本网线下转发给你的外商询盘，加一句话也无妨。 3、开头语特忌讳主动过多介绍自己，因为会给人一种推销的感觉，给人的第一感觉就不好，事实上，没有几个客户会有耐心来阅读你的长篇介绍的，不主动过多介绍自己将一定反而会给客户一种很自信、很专业的印象，这种印象对你来说是非常重要的；那么，“过多”的标准是什么呢我们认为，介绍性语言超过两句即是“过多”。 4、简洁开头后，你必须立即进入正文，即报价，因为客户最关心的无非是产品规格与价格而已，你如不能提供客户想要的东西，客户回你干吗立即进入报价，证明你是专业做该行的，你是有诚意、实实在在想做生意的，大家的时间都很宝贵，都不想浪费时间，特别是欧美商人更是如此；有人说，客户询盘中规格说的不全，无法报价，事实上，没有那个外商会在询盘中一次就把要求说完的，你可估摸着试探性报，报错了没关系，这只是证明你是专业的、多年做该行的，如所报的规格与客户所要的不符，客户一般会很快回复你并详细告诉你他所需产品的具体要求的；有人总喜欢第一次联系客户时就问东问西的，有些国家的客户（如印度、韩国）可能会耐心回你，但对大多数欧美客商（如美国）来说，他们一般是不会回复该类邮件的。
外贸邮件常用单词汇总 ETD交货期 (全称：estimated time of departure) Consignee 收货人 C/O，Form A 原产地证 B/L 提单 Freight 货代 Forwarder 代运人 Shipment term 运输方式 Port of discharge 卸货港 Payment 付款30% deposit and balance before shipment. 30%定金余款出货前付清Remit 汇款 the payment to our account as below AWB# 航空提单全称(airway bill) package 包裹 Enclosed pls find the …/Attached are…../….. as above attached to you One parcel for you today via S/F.TNT Further to 关于 Bargain with讨价还价 As following 如下 Ensure 保证delivery date 交期 Interling 夹层 Take risk 冒险 We did it as your following email just now我们按照你刚才的邮件做了。Though 尽管 Nothing is needed 没有什么东西是需要的 Please also confirm 请另确认 Probably 大概，或许，可能 Please proceed 请进展 I have refused to accept 我已经拒绝接受 Sample will be probably ready by this Wednesday To be advise 待复 Please treat them as top urgent 请重视他们 Counter sample 初样 Work out 制作出 paper pattern 纸样 Reliable supplier 可靠的供应商 Once again 再一次 Looking forward for your further comment期待你的进一步的意见 Long term business 长期贸易 In case 万一 Hence 因此 This is what I am mostly concerned 这就是我十分关心的事情 Previous 之前的 On the other hand 另外 PVG 上海浦东国际机场 L/D CARD 色卡 at our end我们这边 re-send重发 Thank you for your help 感谢你的帮助 in Top urgent十分紧迫
目录Chapter 1 外贸函电 1. 资信调查Credit Information 2. 推销Salesmanship 3. 建立贸易关系Establishing Business Relations 4. 询盘Inquiry 5. 报盘Offer 6. 还盘Counter-offer 7. 下订单Order 8. 接受订单Accepting the Order 9. 拒绝订单Declining the Order 10. 支付方式Terms of Payment 11. 催款Reminder 12. 更改信用证Amending the L/C 13. 理赔Settlement of Claims 14. 代理Agency Chapter 2 商务报告 1. 建议报告Proposal Report 2. 工作进度报告Progress Report 3. 述职报告Work Report 4. 说明报告Introduction Report 5. 总结报告Final Report 6. 可行性报告Feasibility Report 7. 评估报告Appraisal Report 8. 市场调查报告Investigation Report Chapter3 行政文书 1. 便条Note 2. 启事Announcement 3. 简报Briefing 4. 广告Advertisement 5. 备忘录Memorandum 6. 介绍信Letter of Introduction 7. 会议日程表Agenda of the Meeting 8. 会议记录Minutes 9. 公司决议Directors’ Resolution Chapter 4 申请函
开头： Dear XXX, 第一段： 1、给客户发新产品：问候+获得客户信息的途径（展会、网站） ·Glad to know you through Hong Kong Toys & Games Fair. ·Hope this email finds you well. ·I hope you are well. ·I hope all is well. ·We send you our best wishes. ·I obtain your business card from Hong Kong Toys & Games Fair ·My name is XXX. I work in the xxx department and am in charge of ... 2、回复客户邮件： ①感谢的： ·Thanks for your email.（感谢你的来信） ·Thanks for the quick reply.（感谢你快速回复） ·Thanks for getting back to me.（感谢你联系我） ·Thanks for the update on the situation.（感谢你更新情况） ·Thanks for the updated information. （感谢你更新信息） ·Thanks for gathering the information this week on this issue. （感谢你这周搜集关于这个问题的信息） ②抱歉的： ·Sorry I haven t got back to you sooner ,becouse……（回复邮件晚了，因为……） ·Sorry for the delay getting back to you ,becouse……（回复邮件晚了，因为……） ·I apologize if this was not made clear.（上封邮件没有说清楚） ·Apologies for the late/short notice.（临时通知） · · ③回复询盘 ·We welcome your enquilry of 日期and thank you for your interest in our products. ·We have received your enquiry of 日期with thanks,and are glad that your are interest in our product. · 第二段：回复的内容 XXXXXXXXXXX……………. 明天/晚点回复邮件怎么说? get back比reply常用 ·I will get back to you tomorrow/ later. · I'll check in with you tomorrow/ later. · 转发/抄送邮件怎么说? ·forward the email to someone(大部分中国人只会用这种) ·pass me the email(老外也经常用这种) ·中国人喜欢说cc,美国人直接说copy，cc是 carbon copy(复写纸)的简称 ·have put John on copy. (记住put on copy的固定搭配) ·You can copy Steven going forward.
常用英语 2011年01月21日星期五 6:19 P.M. I will take a holiday on 13 of Oct .?? Will back to office on 14 of Oct if you have any urgently matter please contact with my colleagues: pls kindly cfm（coNfirm） the attached d/c note ---账单 FYI(FOR YOU Inference—） Pls fill attached application with your stamp in order to arrange telex release. Kindly find our SI for SZAWL09093093, pls send us bl copy for checking asap. Pls kindly find the attached BL darft ,pls cfm and return ,tks Enclosed si for subject https://www.doczj.com/doc/ce15544599.html,s! Cfm ok, pls arrange tlx rls to us. If need application,pls advise the
tlx application format by return. the shipment 货物 Please kindly find the telex release letter as attached, pls confirm your receipt by return, pls provide the surrendered MBL copy for the subject B/L within today, Tks Duly noted Kindly find attached one set of documents for your refernce subject shipment此货 Pls check and confirm your receipt by return.收到后请回复。 Pls confirm to our enclosed debit note. Sorry,pls see attached revised(修改） D/N: SZAWL09082046B asap（AS SOON AS POSSIBLE)尽快 Received with thanks. Pls confirm by return before 12:30,tks!
常用的外贸信函范文 letter of congratulations dear mr. smith, i am writing to convey my warm congratulations on your appointment to the board of asia industries ltd. my colleagues and i are delighted that the years of service your have given to your pany should at last have been rewarded in this way and we join in sending you our very best wishes for the future. yours sincerely 敬爱的史密斯先生： 欣闻你获任命为亚洲实业有限公司董事会成员，我谨向你致以热烈的祝贺。 我和我的同事都感到很高兴，你为贵公司服务多年终以这一方式得到应有的奖赏。我们大家祝你前程远大。
letter thanks dear mr. smith, i am writing to you just to tell you how very much i appreciate the warm wele you extended to my wife when she visited your country last week. the help and advice you gave to her, and the introductions you arranged for her, have resulted in a number of very useful meetings and i should like you to know how very grateful i am for all you have done to make them possible. i realized the value of time to a busy person like you and this makes me all the more appreciative of the time you so generously gave to her.. 敬爱的史密斯先生： 我写此信是想告诉您我是多么感激您在我太太上周访问贵国时给予他的热情款待。
推荐公司其他产品 I visited your company web, find there are many goods match to our products. We have a good price and quality, so I want to send some samples for you Hope we can have more co-operations in the future 报价 Quote our best price based on 2,000m as below Your feedback for our quotation would be much appreciated。期待您对我们的报价的反馈信息 We hope you will find our quotation satisfactory and look forward to receiving your order.我们希望您对我们的报价满意并期盼您的订货。 We hope this will be a good start for profitable business relations. 希望这将是我们互利商业往来的良好开端 回复得迟表示歉意 I am really sorry for the late reply, cause we do not take good care of your sample. Sorry for my late reply 要求增加订单起定量 Is it possible to increase the quantity？ 因涨价需买方或卖方承担额外费用 Please burden this raised cost for us, we are not able to burden this extra cost, as our price has been very low. Production time will extend for extra one week. Considering the long pleasant relationship, we will bear the extra costs and keep the price unchanged for this order. Hope we can have more co-operations in the future, quality products at good price are always supplied for customer. 价格变动，P/I确认回传、货款安排 Because of the rising cost of raw materials, we have to adjust price. Please check the attached Proforma invoice. ( Please check the new price in attached proforma invoice.) After you stamp and sign it, then we start the production. Please arrange 100% T/T in advance, after receive your payment, we will start the production. Please sign the P/I and send back to us by email today, after we received your signed P/I, then we start the production immediately tomorrow morning. 我们老客户，尽力满足要求 You are our old customer; we always would like to try our best to meet your requirement
七种常见类型外贸业务员英文书信模板 1.主动跟新买家建立联糸 Dear Mr. Jones: We understand from your information posted on https://www.doczj.com/doc/ce15544599.html, that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at https://www.doczj.com/doc/ce15544599.html, which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely, John Roberts 2.对新买家要求建立业务联糸的回复 Dear Mr. Jones: We have received your letter of 9th April showing your interest in our complete product information. Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at https://www.doczj.com/doc/ce15544599.html, which includes our latest product line. We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.
询盘多阶段跟进模板 第一封回盘发出，几天过去了，客户没有回复，建议用下面模板跟进： Dear ***, For several days no news from you, my friend. I am writing for reminding our offer for items of ***dated on***according to your relative inquiry, Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on service of you in near future. Looking forward to your prompt response. Best wishes 附上之前的邮件 十天左右过去，客户还是没有回复，用以下模板再跟进： Dear ***, How are you? Hope everything is ok with you all long. I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptitive price. By the way, how about your order with items of ***? If still pending, we would like to offer our latest price to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response. Best wishes (最好把第一次发给客户的邮件内容和客户最初的询盘附在邮件下方以提醒买家。简便方法：可直接转发第一封回复邮件。收件人写明买家的Email.) 如果半个月，三封邮件出去，客户仍然没有回复，可以考虑把宝贵的时间用在跟进新意向客户身上；将这家客户作为储蓄客户，定期推荐新样、展会邀约等。
2、 for your reference 做为你的参考 3、 sign back 签回 4、 Pls see attachment 请看附件 5、 Pls sign back the telex releae letter . 请签回电放信 6、 Pls find attached SO for your reference (yr ref.) 请查收附件做为你的参考 7、 Pls make sure your cargo will send to our warehouse before tomorrow afternoon(18:00pm). 请尽量将你的货在明天下午6点前送到我们的仓库 8、 Pls see attchment and cfm the b/l of XXX. 请收附件并且确认提单为XXX是否OK？ 9、 I receipted the telex released requirment , but no payment receipt , we can’t telex release this mail it to me hurry! 我有收到电放函，但未收到付款收据，请尽快Email过来，否则我们不能电放此票货物。 10、Any further question, pls feel free to contact me, tks! 有任何问题，请及时联络我 11、Enclosed booking form for yr ref, pls fill it out by return 附件所涵内容给你参考，请填好后回传给我
12、Enclosed our airport warehouse address for yr send the cargo tomorrow morning 请于明天早上送货，附件为飞机场仓库地址 13、Pls find the attached , 1 filed for two TELEX RELEASE B/L to CHICAGO and check it ‘s OK or NOT 请收附件，我已电放好了去芝加哥的两票货物，请检查是否OK？ 14、Have received 已有收到 15、Received with tks. 收到，谢谢 16、Received and will arrange 已收到且将会安排 17、The s/o can use till next week. 这份S/O下星期也可以使用 18、Please confirm the attached bill by 请确认附件并传回 19、Please kindly advice yr PO#. 请提供PO号码 20、Please find the attached invoice for yr 请查收附件中的付款单做参考 21、I have release S/O to you , Pls received it . 我已有释放S/O给你，请查收。 22、Pls find attached the application form for telex release. 请查收附件中的电放申请函 23、Pls see the attached that we had arranged the hb/l telex release. Here is the copy for you in your information.