空乘常用英语
- 格式:doc
- 大小:85.50 KB
- 文档页数:23
空姐面试常用的英语口语在空乘中,英语是必考的!!但是很多考生都会担心英语这一关。
如果你是飞行乘务相关学校毕业的学生,我想你就很清楚你要准备什么,就是你们平时要求的内容。
其实,也只是问一些十分简单的问题。
下面是15句空乘常用基本语,以供大家学习。
(1)您好,欢迎。
Good morning (afternoon,evening) sir,welcome aboard.(2)是,对。
Yes, I see.(3)请。
Please.(4)是,马上就去。
Yes,I m going away right now.(5)很报歉(对不起)。
I m sorry.(6)让你久等了。
Thank you for waiting (sir)。
(7)是,马上给您拿来。
I ll get one for you in just a moment.(8)打扰了(过意不去)。
Excuse me.(9)知道了(不知道)。
Yes, I know (No, I don t know).(10)是您叫我吗?Did you call me?(11)不清楚,马上查询。
I m not sure, I ll check it.(12)不客气。
It s my pleasure.(13)谢谢。
Thank you very much.(14)托您的福。
Thanks to you.(15)祝您旅途愉快。
I hope enjoy your flight另外,自我简介是一定要准备的,也就是Your brief introduction introduce yourself in brief !。
机舱内的15种中英文常用语(1)您好,欢迎。
Good morning (afternoon,evening) sir,welcome aboard.(2)是,对。
Yes, I see.(3)请。
Please.(4)是,马上就去。
Yes,I’m going away right now.(5)很报歉(对不起)。
I’m sorry.(6)让你久等了。
Thank you for waiting (sir)。
(7)是,马上给您拿来。
I’ll get one for you in just a moment.(8)打扰了(过意不去)。
Excuse me.(9)知道了(不知道)。
Yes, I know (No, I don’t know).(10)是您叫我吗?Did you call me?(11)不清楚,马上查询。
I’m not sure, I’ll cheak it.(12)不客气。
It’s my pleasure.(13)谢谢。
Thank you very much.(14)托您的福。
Thanks to you.(15)祝您旅途愉快。
I hope you enjoy your flightMY BACKGROUNDI was born in a small village of Shan Dong Province on April 4th, 1968. When I was young, my family was very poor, so I had to work to earn money to help my parents after class when I was in the middle school.In 1986 I was admitted by University of International Business and Economics (or: UIBE) to pursue a bachelor degree in Economics. My major is accounting in Department of International Business Management. The undergraduate education gave me a wide range of vision and taught me how to cooperate with others. I developed several professional interests in Accounting, Finance, and International Trade.The following eight-year working experience offered me a good chance to give full play tomy creativity, intelligence and diligence. In 1990-1993, I worked as an assistant to funding manager in China National Technical Import and Export Corporation. In 1993-present, I was employed by China Kingdom Import and Export Corporation to be the Manger of Financial and Accounting Division.I do believe that with my hard early life, solid educational background and ample working experience, I would be an excellent student of you MBA program.MY PERSONAL ACCOMPLISHMENT:After graduating from UIBE, I was employed as the assistant to the funding manager by China National Technical Import and Export Corporation. After reading a lot of related files, and analyzing the overall funding situation of the corporation, I found that the loan policy was not been put into effect. So we have thousands of millions RMB loan with very high interest rate while a large amount of cash in bank with very low interest rate was idle. I reported this to my supervisor, and then we studied and revised the loan policy. This revision saved the corporation approximately RMB thirty millions yuan. In order to raise the funding effectiveness, after one year’s hard work, I developed the internal banking system within the corporation based on the actual funding supply and need of the different divisions and projects. This internal banking system made full use of the corporation’ funding resources, and due to this, I was highly praised by the president of the corporation.WHY CHOOSE YOUR MBA PROGRAM?After I have worked in business area for eight years, I feel that I need to continue my education by pursuing a Master degree in business administration. I have practiced my professional expertise in accounting, demonstrated my leadership abilities and perfected my communication skills. But I have yet to become an entrepreneur in my own right, and to fully master the art of modern business. I want to be trained more vigorously in scientific methods of analysis and synthesis. There are a lot of opportunities and challenges in China that I do not yet fell fully confident to seize. My business career has so far benefited mostly the companies that I worked for, but a good business education in your university will probably become a new era for me.Your university is well known for its excellence in China’s business education. I am sure that, with my extensive business experience, I can be a worthy student of yours. I am anxious to benefit from your seasoned guidance and take advantage of转自:<a href='/mbgx/'>高校计划外招生网</a>Good morning, my name is jack, it is really a great honor to have this opportunity for a interview, i would like to answer whatever you may raise, and i hope i can make a good performance today, eventually enroll in this prestigious university in September. now i will introduce myself briefly, I am 21 years old, born in Heilongjiang province ,northeast of china, and i am currently a senior student at Beijing XX uni. My major is packaging engineering. and i will receive my bachelor degree after my graduation in June. in the past 4 years, I spend most of mytime on study, I have passed CET4/6 with a ease. And i have acquired basic knowledge of packaging and publishing both in theory and in practice. Besides, i have attendedseveral packaging exhibition hold in Beijing, this is our advantage study here, i have taken a tour to some big factory and company. Through these i have a deeply understanding of domestic packaging industry. Compared to developed countries such as us, unfortunately, although we have made extraordinary progress since 1978, our packaging industry are still underdeveloped, mess, unstable, the situation of employees in this field are awkward. But i have full confidence in a bright future if only our economy can keep the growth pace still. i guess you maybe interested in the reason itch to law, and what is my plan during graduate study life, i would like to tell you that pursue law is one of my lifelong goal, I like my major packaging and i wo n’t give up, if i can pursue my master degree here i will combine law with my former education. i will work hard in these fields ,patent ,trademark, copyright, on the base of my years study in department of p&p, my character? i cannot describe it well, but i know i am optimistic and confident. Sometimes i prefer to stay alone, reading, listening to music, but i am not lonely, i like to chat with my classmates, almost talk everything, my favorite pastime is valley ball, playing cards or surf online. Through college life, I learn how to balance between study and entertainment. By the way, i was a actor of our amazing drama club. i had a few glorious memory on stage. That is my pride.简单版;Hello my name isXXX.I am XX years old.I graduatedfrom XXX.I have a dream since I was a child.I dream that one day I can fly in the blue sky like the bird. Now I have the chance to make it come true. If i can take this job. I’ll try my best to do everything well.Because I love this job.还不错的good morning, my name is jack, it is really a great honor to have this opportunity for a interview, i would like to answer whatever you may raise, and i hope i can make a good performance today, eventually enroll in this prestigious university in september. now i will introduce myself briefly,i am 21 years old,born in heilongjiang province ,northeast of china,and i am curruently a senior student at beijing XX uni.my major is packaging engineering.and i will receive my bachelor degree after my graduation in june.in the past 4 years,i spend most of my time on study,i have passed CET4/6 with a ease. and i have acquired basic knowledge of packaging and publishing both in theory and in practice. besides, i have attendseveral packaging exhibition hold in Beijing, this is our advantage study here, i have taken a tour to some big factory and company. through these i have a deeply understanding of domestic packaging industry. compared to developed countries such as us, unfortunately, although we have made extraordinary progress since 1978,our packaging industry are still underdeveloped, mess, unstable, the situation of employees in this field are awkard. but i have full confidence in a bright future if only our economy can keep the growth pace still. i guess you maybe interested in the reason itch to law, and what is my plan during graduate study life, i would like to tell you that pursue law is one of my lifelong goal,i like my major packaging and i won"t give up,if i canpursue my master degree here i will combine law with my former education. i will work hard in thesefields ,patent ,trademark, copyright, on the base of my years study in department of p&p, my character? i cannot describe it well, but i know i am optimistic and confident. sometimes i prefer to stay alone, reading, listening to music, but i am not lonely, i like to chat with my classmates, almost talk everything ,my favorite pastime is valleyball,playing cards or surf online. through college life,i learn how to balance between study and entertainment. by the way, i was a actor of our amazing drama club. i had a few glorious memory on stage.Problem SolvingCan you work under pressure?What is your greatest strength?What is your greatest weakness?What have you done to correct your weaknesses?Have you ever failed?What is your biggest failure?How do you handle failure?How do you handle change?When you are in charge, how do you motivate people?Describe a time when you resolved a conflict?How do you handle conflict?Previous EmploymentWhat is the hardest thing you ever did in your current job?Why have you held so many jobs?Do you consider yourself a loyal employee?What did you like about your last job?What did you dislike about your last job?What was your favorite job?What was your least favorite job?What have you learned from previous jobs?How long will you stay with our airline?What would your coworkers say about you?What would your previous supervisors say about you?What were the people like at your last company?What did you dislike about your last employer?If you could change one thing about your last employer, what would it be? Were you satisfied with your performance at your last job?Was your previous employer satisfied with your performance?Have you ever been fired?If so, why were you fired?Have you ever been asked to resign from another job?What will your references say?Can we check your references?How many sick days did you take last year?Is this typical?Personality and MotivationDo you consider yourself a success?Were you ever under a great deal of pressure?What kinds of decisions are most difficult for you?Why has it taken you so long to find a job?Why do you want to be a flight attendant?What part of being a flight attendant interests you most?What kind of contributions will you make to our airline?Where else are you interviewing?Have you applied to other airlines?When are you available to start?What are your outstanding qualities?What interests you most about being a flight attendant?What can you do for us that others can''t?Describe a difficult problem you''ve dealt with.How important is appearance?What do you think will be the biggest challenge of being a flight attendant?What is the best part of being a flight attendant?Do you have any natural talent or skill, something that comes easy to you?What do you like to do in your spare time?How would you handle an abrasive Captain or coworker?Have you ever been described as stubborn or hardheaded? By whom?Do you ever freeze in social situations?Have you ever worked with someone who talked too much? How did you handle it?Are you skilled at sizing people up?Have you ever been part of a problem?Have you ever had to support the directives of higher management, even when you disagreed with it?Have you ever lied?Have you ever broken a law?Have you ever stolen something?Have you ever found a work policy or rule to be distasteful? How did you handle it?Have you ever been tempted to break a work rule or policy? What did you do?Why do you want to work for our airline?What kind of experience do you have?Are you willing to be based wherever the company sends you?What would you like to be doing ten years from now?Why should we hire you?What are your qualifications?What is your biggest accomplishment?What are your career goals?How does a flight attendant job fit into your career goals?What personal characteristic best describes you.Do you prefer to work alone or with others?Do you consider yourself a team player?Describe your team style.Are you self motivated?What motivates you?Describe your relationship with peers.What kind of people do you prefer to work with?Describe your personality?How do you handle criticism?Were you ever unfairly criticized?SkillsDo you read, write and/or speak a foreign language?Are you willing to learn a foreign language?Are you a leader or a follower?What have you learned from your previous jobs?What kind of employee are you?What was your favorite subject in school?What was your least favorite subject in school?Tell us about your leadership skills.What was your major success as a leader?What was your major failure as a leader?What do you think are the most important components of a practical leadership philosophy?Whose leadership qualities have you most respected?Have you incorporated his/her leadership qualities?Have you ever had an unexpected leadership role? How did it work out?What are your assets?Whom do you most admire?Other QuestionsWhat bases does our airline have? What type of aircraft?Who is the president of our company?How long has our airline been in existence?How do you feel about the airline industry?How do you feel about being away from home frequently?How do you feel about relocating?How do you feel about unions?What do you feel is the role of unions?Why do you want to leave your previous employer?Will we find anything on our background search that you''d like to discuss now?Is there anything you would like to discuss?Do you have any questions?回答故事性问题的技巧每一家航空公司在顾用空服员是都有他们自己的标则,可是大致上都是大同小异,如果你能在面试前做好准备,那麼在面试时,就不会因为紧张过度而表现失常。
空乘服务常用英语would you like anything to drink first?您想先喝点什么?here is today''s menu.what would you like to have?这是今天的菜单,你想吃些什么?thank you for waiting sir.here you are.anything more?谢谢,让您久等了。
这是您的饭和咖啡,还要点什么?how about the sweet?甜食要不要?may i clear up your table now?现在可以收拾您的桌子吗?are you going to study there or just for sight seeing?你是去学习还是只去旅游?the flight has been delayed because of bad weather.由于天气恶劣,航班已经延误。
we can''t take off because the airport is closed due to poor visibility.由于低能见度,机场关闭,我们不能起飞。
our plane is bumping hard.please keep your seat belt fastened。
我们的飞机颠簸得厉害,请系好安全带。
before take-off起飞前1. morning, madam(sir). welcome board!早上好,女士(先生)。
欢迎登机!2. may i introduce myself, i''m ___, the chief purser of this flight.请允许自我介绍。
我叫___,本次航班的乘主任务长。
3. morning, sir. welcome aboard. business class or economy?早上好,先生。
空乘日常英语练习题为了提高乘务组的服务水平,空中乘务员们需要经常进行英语练习。
下面是一些乘务员常常使用的英语练习题,帮助他们提高口语和听力技能。
1. 询问乘客的航班信息A: Good morning! How may I assist you today?B: Good morning! I'm wondering if you could tell me the departure time for flight AB123 to London.A: Certainly! Flight AB123 to London is scheduled to depart at 11:55 AM. Is there anything else I can help you with?2. 向乘客介绍机上服务A: Ladies and gentlemen, welcome aboard flight XYZ456 to New York! My name is Lisa, and I will be your flight attendant today. We will be serving a complimentary beverage and a light snack during the flight. If you have any special dietary requirements, please let me know. Thank you for choosing our airline.3. 询问乘客的饮料选择A: May I offer you something to drink? We have a variety of beverages available, including water, juice, soda, tea, and coffee.B: I would like a cup of coffee, please.A: Sure, I'll bring it right away.4. 向乘客确认食物订单A: Excuse me, are you Mr. Brown? We have a pre-ordered meal for you.B: Yes, that's me. Thank you!A: You're welcome. Enjoy your meal!5. 处理紧急情况A: Ladies and gentlemen, please remain seated with your seat belts fastened. We are experiencing some turbulence at the moment. The captain has turned on the fasten seat belt sign for your safety. We apologize for any inconvenience caused.B: Excuse me, is everything alright?A: Yes, everything is under control. Please remain calm and follow the instructions of the crew members. Thank you.6. 向乘客询问是否需要帮助A: Excuse me, is there anything I can assist you with?B: Yes, I can't seem to fit my carry-on bag in the overhead compartment.A: I can help you with that. Let me assist you.7. 向乘客提供出行建议A: Excuse me, do you need any recommendations for attractions in our destination city?B: Yes, I'm interested in visiting some historical sites.A: In that case, I would recommend visiting the local museum and the historic city center. They offer a glimpse into the city's rich history.8. 向乘客告知延误信息A: Ladies and gentlemen, we apologize for the delay. The departure of flight AB567 to Tokyo has been pushed back by 30 minutes due to unforeseen circumstances. We appreciate your patience and understanding.这些练习题涵盖了航空乘务员在航班中常会遇到的各种情景,从询问航班信息到处理应急状况,再到提供服务和旅行建议等。
空乘服务常用英语would you like anything to drink first?您想先喝点什么?here is today''s menu. what would you like to have?这是今日的菜单,你想吃些什么?thank you for waiting sir . here you are. anything more?感谢,让您久等了。
这是您的饭和咖啡,还重点什么?how about the sweet?甜食要不要 ?may i clear up your table now?此刻能够整理您的桌子吗?are you going to study there or just for sight seeing?你是去学习仍是只去旅行?the flight has been delayed because of bad weather.因为天气恶劣,航班已经延迟。
we can''t take off because the airport is closed due to poor visibility.因为低能见度,机场封闭,我们不可以腾飞。
our plane is bumping hard . please keep your seat belt fastened。
我们的飞机颠簸得厉害,请系好安全带。
before take-off腾飞前1. morning, madam(sir). welcome board!清晨好,女士(先生)。
欢迎登机!2. may i introduce myself, i''m ___, the chief purser ofthis flight.请同意自我介绍。
我叫___,本次航班的乘主任务长。
3. morning, sir. welcome aboard. business class or economy?清晨好,先生。
【致礼欢迎】1. be dedicated to ['ded ?ke ?t?d]致力于2. be indicated on [' ?nd ?ke ?t ?d]注明3. convenience [k ?n ?vi:ni ?ns]n.便利4. depart [d ?'p ɑ:t]v.走开5. entire crew [?n'ta ??(r)] [kru:]全体机组6. pleasure['ple ??(r)]n.乐趣7. prior to优于8. take-off腾飞【延迟解说】1. air traffic control ['tr?f ?k] [k ?n'tr ??l]航空管束2. apologize for [?'p ?l?d ?a?z]致歉3. be caused by [k ?:zd]因为4. cargo['k ɑ:ɡ??]n. 货物5. catering service [?ke ?t?r?? ]餐饮服务6. cooperation [k ????p??re ??n]n.合作7. delay [d ?'le ?]v.延迟8. due to [dju:]因为9. estimated ['est ?m ?t?d]估测10. flight document [fla ?t] ['d ?kj ?m ?nt]n.随机文件11. ground staff [gra ?nd] [st ɑ:f]地面人员12. late arrival [le ?t] [ ??ra ?vl]晚点13. load [l ??d]v.装载14. on route [ru:t]路线15. runway congestion [ ?r ?nwe ?] [k ?n ?d?est ??n]n. 跑道拥塞16. understanding [ ??nd ??st?nd ?? ]n.理解17. unfavorable [' ?n'fe ?v?r?bl]adj. 不良的18. weather condition ['wee ?(r)] [k ?n?d ??n]天气状况【颠簸广播】1. be available [?'veil ?bl]可获取的2. be suspended[s ?'spendid ]暂停3. be turned off封闭4. inconvenience [ ?nk ?n'vi ?n??ns]n.不便之处5. moderate ['m ?d( ?)r ?t]adj. 中度的6. recommend [,rek ?'mend]vt. 建议7. rough air扰动气流8. turbulence ['t ??bj ?l(?)ns]n. 湍流;颠簸【明珠俱乐部与八段锦】1.according to [ ?'k ??d ??]依据2.access to['?kses]有权使用3.baggage handling ['b?g?d ?] ['h?ndl?? ]行李办理4.benefit ['ben ?f ?t]n. 利润,福利5.counter ['kaunt ?]n.柜台6.customer service center客户服务中心7.detailed information ['di ?te ?ld] [ ?nf ?'me ??(?)n]详尽信息8.dial[dail]vt. 拨打电话9.elite [e'lit]n.精英10.global network ['gl ??bl] [ ?netw ??k]全世界网络11.hotline ['h ?tlain]n.热线电话12.interface [' ?nt ?fe ?s]n. 界面13.log onto登录14.membership terms [ ?memb ???p] [t??mz]会员条款15.official website官网16.primary concern ['pra ?m( ?)r ?] [k ?n's ??n]首要关切17.purchase['p ?:t ??s]vt. 购置18.relaxing[r ?'l?ks ??]adj.舒缓的19.relieve fatigue [r ?'li ?v] [f?'ti ?g]缓解疲惫20.redeem mileage [r ?'d ??m] ['ma ?l?d ?]兑换里程21.submit [s ?b'm ?t]v. 提交;呈递22.worldwide [w ??ld ?wa ?d]adj. 全世界范围的【飞翔计划】1.flight plan飞翔计划2.seating capacity ['s ??t?? ] [k ??p?s ?t?]载客人数3.long-haul ['l ??'h ?l]adj. 长运距的;长时间的4.superjumbo ['sju:p ?,d ??mb ?u]n. 超巨型飞机5.platinum private suite [?pl?t ?n ?m] ['pra ?v?t] [swit]铂金个人套房6.return flight来回飞翔7.refer to参照;波及8.shopping guide [' ?ɑp ?? ] [ga ?d]导购9.in-flight upgrade [, ?p?gre ?d]机上涨舱10.accept [?'ksept]vt.接受;认可【落地前】1.arrival time [?'ra ?v( ?)l] [ta ?m]到达时间2.be subject to [s?b'd ?ekt]遇到的拘束3.electronic devices [?lek'tr ?n ?k] [d ?'va ?sis]电子设施4.final descent ['fa ?n( ?)l] [d ?'sent]最后的下降test weather report ['le ?t?st] ['wee?] [r ?'p ??t]最新天气预告【落地后】1. assistance [ ?'s ?st( ?)ns]n. 救助1.baggage claim area['b?g?d ?][kle ?m]['e ?r ??]行李提取处2.be pleased to很快乐,愿意于3.for the time being临时rm [ ?n'f ??m]vt.通知;告诉;报告5.liquid ['l ?kw ?d]n.液体6.prohibit [pr ?'h ?b ?t]vt.阻挡,严禁7.proceed to向某地进发8.safety regulation ['se ?ft ?] [regj ?'le ??(?)n]安全规则9.transit counter中转柜台10.transit information ['tr?ns ?t ][ ?nf ?'me ??(?)n]中转信息11.watch out小心12.agent ['e ?d ?(?)nt]n. 代理13.arrival hall [?'ra ?v( ?)l][h ??l]n.到达大厅14.be careful ['ke ?f ?l; -f ( ?) l]n. 小心15.be required to [r ?'kwa ??d]要求16.bulb[b ?lb]n. 灯泡17.Canton Route ['k?nt ?n][ru ?t]广州之路18.claim [kle ?m]vi. 讨取、认领plete [k ?m'pli ?t]adj. 完好的;完好的;完全的20.concourse ['k ?? k??s]n. 地区21.declare [d ?'kle ?]vt. 宣告,申明;断言,声称22.domestic flight [d ?'mest ?k][fla ?t]n. 国内航线23.entry formality ['entr ?] [f ??'m?l ?t?]n. 入港申报手续24.equivalent [ ?'kw ?v(?)l( ?)nt]adj. 等价的,相等的25.formality [f ??'m?l ?t?]n. 礼仪;拘束;仪式;正式手续26.free of charge [fri ?][t ?ɑ?d ?]免费27.ground staff [gra ?nd][st ɑ?f]地勤人员28.outbound ['a ?tba ?nd]adj. 出站;驶向外国的,向外去的29.park [p ɑ?k]vt.停放30.quarantine ['kw ?r ?nti ?n]vt. 检疫31.remain seated [r ?'me ?n]['sit ?d]坐着不动32.seed [si ?d]n.种子33.shift [??ft]n. 挪动34.stopover ['st ?p??v?]n. 半途逗留35.terminal ['t ??m ?n( ?)l]n.航站楼【紧迫状况】1.brace for impact抱紧防撞(抵抗冲击)pletely [k ?m'pli ?tli]adv.完好地3.depressurization [di ??pre ??ra ?'ze ??n]n.释压4.divert to [da ?'v ??rt]备降到5.evacuate[?'v?kjue ?t]vt.&vi. 撤退 ,分散6.handle ['h?ndl]v.办理7.in the front在前边8.in the middle在中间9.in the rear [r ??(r)]在后边10.manage['m?n ?d ?]vt. 经营 ,管理11.minor ['ma ?n?r]n. 未成年人12.necessary ['nes ?seri]adj.必需的13.pay attention to注意14.pull dow n拉下15.put out熄灭16.relocate [?ri ?l??'ke ?t]vt. 从头布置17.remain calm保持沉着18. assigned emergency exit指定的紧迫出口19.blow into吹气20.collection [k ?'lek ?(?)n]n.收取21.decide[d ?'sa ?d]v.决定22.examine[?ɡ 'z?m ?n]v.检查23.explosive[ik'spl ?usiv]adj. 爆炸的24.extremely [?k'strimli]adv.特别地25.flat [fl?t]adj. 平展的26.follow direction遵从指挥27.forward ['f ?rw ?rd]adv. 向前地28.head down低下头29.high-heeled adj. (鞋)高跟的30.identify [a ?'d ?nt ?fa ?]v.确认31.inflate [?n'flet]v.充气32.jewelry [?d?u??lri]n.金饰33.necklace['nekl ?s]n.项链34.point to指向35.pouch[pa ?t ?]n.荷包36.put apart分开37.remove sharp object除掉尖利物件38.rescue['reskju]v.援救39.stay calm保持沉着40. thorough check完全地检查41.tie[ta ?]n.领带【专包机上】1.arrange[ ??rend ?]vt. 整理2.at your service愿为您服务3.Chinese Lunar New Year中国阴历新年4.congratulation[k ?n?gr?t?u?le??n]n.庆祝,恭贺5.diplomatic[?d?pl??m? t?k]adj. 外交上的、外交人员的6.distance [?d?st?ns]n.距离7.enjoyable[ ?n?d????bl]adj.快乐的8.excellency ['eks?l?ns?]阁下(对大使、大臣、总督、主教等的尊称)9.extend[ ?k?st?nd]v.延长、扩大10.guest[ɡ est]n.客人、游客11.hesitate['hez ?te?t]vi. 踌躇12.honor[' ?n?(r)]n. 敬爱、荣誉13.honorable[' ?n?r ?bl]adj.可敬的,荣誉的bor[?leb? ]n.劳动、工作15.on behalf of代表16.premier [pr ??m?r]n.总理;首相17.president [?prez?d?nt]n. 总统;董事长18.prosperity[pr ɑ ?sp?r?ti]n.繁华 ; 兴盛19.successful[s?k?s?sf?l]adj. 成功的20.shortly [???rtli]adv.马上21.support [s ??p?rt]n.&v. 支持、帮助22.visit[?v?z?t]v.接见23.your majesty陛下(关于一国之君及此地位以上人物的尊称)24.anniversary[,? ni'v ?:s?ri]n.周年龄念日25.be filled with充满fort['k ?mf?t]n. 舒坦27.conference ['k ?nf?r?ns]n.会议28.envoy [' ?nv??]n.使节29.festival[?f?st?v?l]n. 节日30.healthy['h ?l θ i]adj.健康的31.journey['d ??ni]n. 旅途32.kilometer['k ?l?,mit ? ]n. 千米33.local time当地时间34.representative['r?pr?'z?nt?t?v]n. 代表35.respect[r ?'sp?kt]n.敬意36.reunion[,ri:'ju:nj?n]n. 团聚37.personnel[,p ?s?'n?l]n. 人员38.prime minister首相39.sincere greeting [sin'si ?]诚挚的问候40.special['spe ??l]adj. 特其他41.Spring Festival春节42.traditional virtue['v ?:tju:]传统美德43.trust[tr ?st]n. 相信。
空乘常用英语乘客与飞机工作人员international passenger 国际旅客domestic passenger 国内旅客connecting passenger 转机旅客transit passenger 过境旅客stand-by 候补旅客no-show 误机者unaccompanied passenger 无人陪伴儿童handicapped passenger 残疾旅客departing passenger 出港旅客arriving passenger 进港旅客flight crew 机组人员captain 机长pilot 飞行员copilot 副驾驶员flight engineer 飞行机械师stewardess/cabin attendant/air hostess 女乘务员/空中小姐steward 男乘务员purser/chief attendant 乘务长chief purser 主任乘务长air crew 空勤人员ground crew 地勤人员ground service staff 地面服务人员navigtor 领航员Main Facilities in the Airport机场主要设备aerodrome/airport 飞机场alternate airfield 备用机场control tower 管制塔台hangar 机库fuel farm 油库emergency service 急救站localizer 航向信标台/定位信标weather office 气象站runway 跑道taxiway 滑行道parking bay 停车位置maintenance area 维修区terminal departure building 机场大厦/候机楼international departure building 国际航班出港大厦seeing-off deck 送客台domestic departure lobby 国内线出港候机厅coffee shop 咖啡室special waiting room 特别休息室quarantine 检疫Customs 海关emigration control 出境检查snack bar 快餐部automatic door 自动出入门arrival lounge 到达大厅departure lounge 离港大厅transit lounge 过站大厅telephone/telegram/fax room 电话/电报/传真间stand-by ticket counter 补票处flight inFORMation board 航班显示板check-in counter 办理登机手续柜台transfer correspondence 中转柜台carousel 旋转行李传送带public address 广播室dispatch office 签派室police office 机场公安局(警察局)boby temperature scanner 体温检测仪medical centre 医疗中心escalator 自动扶梯elevator (升降式)电梯moving/automatic walkway 自动步道air bridge 登机廊桥airport fire service 机场消防队catering department 配餐供应部门duty-free shop 免税商店airtel/airport hotel 机场宾馆VIP room 贵宾室main lobby 主厅freight building/cargo centre 货运大厦/货运中心security centre 保安中心imports shop 进口商品店entrance 入口passenger route 旅客通道boarding gate No.18 第18号登机桥bosrding gate besides No.16 第16号以外登机桥inFORMation counter/office 问询处lavatory 卫生间international arrival building 国际航班到达大厦taxi stand 出租汽车站demestic connection counter 国内线联运柜台exit 出口hotel and limousine service 旅馆及机场交通服务处limousine stand 机场交通车站waiting room 休息室exchange and tax payment 兑换及付税Customs personnel 海关人员Customs inspection counter 海关检查柜台baggage claim area 行李认领区immigration control 入境检查plant quarantine 植物检疫animal quarantine 动物检疫connection counter 联运柜台arrival lobby 入境旅客休息室security counter 安检柜台security check station 安全检查站A passenger doesn“t take the seat assigned him.)S:Excuse me,sir.May I see your boarding pass?P1:According to my seat number.I think maybe I oughtto be seated in the middle of the cabin.But since I got up this morning,I“ve got a slight headache,and my stomach feels a little upset.So I want to take a seat near the lavatory.Would it be possible for me to sit here?S:I appreciate your problem.But you should be seated in the assigned seat,in order to ensure proper weight and balance for the aircraft when it takes off.Would you please go back to your assigned seat for the timebeing?After it takes off,you may return to this seat.p1:OK,I see....p2:Excuse me,Miss.Do you mind if I ask you a question? S:Go ahead.P2:The man over there is a friend of mine.I wonder if I could sit next to him.S:Well.Let me try to talk with the girl beside him to change the seat with you.Follow me ,please.May I trouble you,Miss?The man over there woule liketo sit together with the passenger here.Would you be kind enough to chenge to another seat?P3:OK,no problem.S:Thank you,Miss.p2:Thanks a lot.S:You“re **.1、Would you like to read these news papers or magazines?您想看这些报纸或杂志吗?2、Would you like anything to drink first?您想先喝点什么?3、Here is today““s menu.what would you like to have?这是今天的菜单,你想吃些什么?4、Thank you for waiting sir.Here you are.Anything more?谢谢,让您久等了。
机场常用英语词汇机场常用英语词汇英语是按照分布面积而言最流行的语言,但母语者数量是世界第三,仅次于汉语、西班牙语。
它是学习最广泛的第二语言,是近60个主权国家的.官方语言或官方语言之一。
下面是店铺整理的一些机场常用英语词汇,大家一起来看看吧。
机场常用英语词汇 1aircraft crew, air crew 机组, 机务人员pilot 驾驶员, 机长steward 男服务员stewardess, hostess 空中小姐radio operator 报务员hatch 舱口aeroengine, air engine 航空发动机npilot"s cockpit 驾驶舱parachute 降落伞passenger cabin 客舱luggage compartment 行李舱airport 航空港, 民航机场airfield, aerodrome, airdrome 机场airport beacon 机场灯标aboarding check 登机牌plane ticket 飞机票flight, flying 飞行bumpy flight 不平稳的飞行smooth flight 平稳的飞行ramp 扶梯altitude, height 高度air route, air line 航线economy class, tourist class 经济座non-stop flight 连续飞行climbing, to gain height 爬升ceiling 上升限度first class 头等night service 夜航airsick 晕机direct flight, straight flight 直飞landing 着陆to board a plane, get into a plane 上飞机to get off a plane, alightfroma plane 下飞机to face the wind 迎风Main Facilities in the Airport 机场主要设备terminal departure building 机场大厦/候机楼international departure building 国际航班出港大厦seeing-off deck 送客台domestic departure lobby 国内线出港候机厅coffee shop 咖啡室special waiting room 特别休息室quarantine 检疫Customs 海关emigration control 出境检查snack bar 快餐部automatic door 自动出入门arrival lounge 到达大厅departure lounge 离港大厅transit lounge 过站大厅telephone/telegram/fax room 电话/电报/传真间stand-by ticket counter 补票处flight information board 航班显示板check-in counter 办理登机手续柜台carousel 旋转行李传送带public address 广播室dispatch office 签派室police office 机场公安局(警察局)medical centre 医疗中心escalator 自动扶梯elevator (升降式)电梯moving/automatic walkway 自动步道air bridge 登机廊桥catering department 配餐供应部门duty-free shop 免税商店airtel/airport hotel 机场宾馆VIP room 贵宾室main lobby 主厅freight building/cargo centre 货运大厦/货运中心security centre 保安中心imports shop 进口商品店entrance 入口passenger route 旅客通道boarding gate No.18 第18号登机桥bosrding gate besides No.16 第16号以外登机桥information counter/office 问询处lavatory 卫生间international arrival building 国际航班到达大厦taxi stand 出租汽车站demestic connection counter 国内线联运柜台exit 出口hotel and limousine service 旅馆及机场交通服务处limousine stand 机场交通车站waiting room 休息室exchange and tax payment 兑换及付税Customs personnel 海关人员Customs inspection counter 海关检查柜台baggage claim area 行李认领区immigration control 入境检查plant quarantine 植物检疫animal quarantine 动物检疫connection counter 联运柜台arrival lobby 入境旅客休息室security counter 安检柜台security check station 安全检查站airport tax sales 机场税购买柜台passport control 护照检查柜台international passenger 国际旅客domestic passenger 国内旅客connecting passenger 转机旅客transit passenger 过境旅客stand-by 候补旅客no-show 误机者unaccompanied passenger 无人陪伴儿童handicapped passenger 残疾旅客departing passenger 出港旅客arriving passenger 进港旅客flight crew 机组人员captain 机长pilot 飞行员copilot 副驾驶员flight engineer 飞行机械师stewardess/cabin attendant/air hostess 女乘务员/空中小姐steward 男乘务员purser/chief attendant 乘务长chief purser 主任乘务长air crew 空勤人员ground crew 地勤人员ground service staff 地面服务人员navigtor 领航员机场常用英语词汇 21.I need to pick up somebody at the airport.(我要去机场接人)2.Excuse me, Miss, will Flight No 33666 arrive ontime?(小姐,请问xx号航班会准时到吗?)3.It has been delayed.(飞机晚点了)4.It arrived on time.(飞机正点到达)5.It has been cancelled.(航班被取消了)6.Where is the luggage Pick-up?(行李提取处在哪?)7.Where is the Taxi Stand?(在哪叫出租车?)8. I will hold up a sign and wait for you at the Arrival GateNo....(我会举个牌子在入口..号大门处等你.9. I will be waiting in the parking lot. As soon as you claim your luggage,please call my cell phone right away.我会在停车场等你.你一提好行李,马上打我手机.10.My car is black with lisence plate No....我的车是黑色,车牌号是...11.How was your flight? 问候人家坐飞机的旅程舒服不. 这句最关键, 毕竟刚下飞机肯定有点感受.12.Did you enjoy your trip? 你享受这次旅行吗?13.Was the food to your taste? 吃的东西合胃口吗?14Please let me know if theres anything you need! 如果有什么需要, 请告诉我。
民航常用英语词汇民航常用英语词汇机场aerodrome,airport跑道runway滑行道taxiway脱离道turn-off停止道,安全道stopway, overrun灯光light候机楼terminal building廊桥air bridge, loading bridge, jetway停机位stand登机门,登机口gate, passenger gate停机区bay机库hangar油井fuel hydrant防吹栅blast fence机场当局airport authority机场公司airport operator, airportcompany航空公司airline(s), company问询处information代办,代理representative机场管制塔台aerodrome control tower气象室meteorological(met) office空中交通服务报告室air traffic services reporting office 飞行签派室flight dispatching office机务人员ground crew地面管理ground handling安检security check海关customs移民immigration检疫quarantine联检单位customs, immigration and quarantine消防大队fire brigade, fire department医疗急救中心medical emergency centre, first-aid centre急救室emergency room, first-aid room公安局,派出所police station, police department现场指挥中心ramp control centre现场,现场指挥ramp control旅客passenger要客VIP, very important person, very important passenger 过站旅客transit passenger飞行员pilot责任机长pilot-in-command机组flight crew乘务组cabin crew(空中交通)管制员(air traffic) controller飞行指挥员flight commander信号员marshaller飞行签派员flight dispatcher现场指挥员ramp commander, ramp controller 机场经理airport manager航班flight正常航班scheduled flight非正常航班non-scheduled flight出港航班outbound flight进港航班inbound flight国内航班domestic flight国际航班international flight加班飞行extra section flight包机飞行charter flight客运飞行passenger flight货运飞行cargo flight本场飞行local flight公务飞行business flight救护飞行ambulance flight, hospital flight 专机special flight, state flight调机ferry flightgeneral aviation车辆vehicle拖车tug, tractor摆渡车shuttle bus 引导车follow-me car客梯车passenger stairs (steps) 行李车dolly扫雪车snow ploughground loader地面电源车ground power unit (GPU)气源车air starting unit空调车air conditioning unit加油车fuel tanker, refueling truck装载车loader水车water service truck清洁车sanitary truck, lavatory service truck 配餐车catering truck消防车fire engine, fire truck救护车ambulance警车police car航空器,飞机aircraft发动机engine辅助动力装置auxiliary power unitbattery起落架undercarriage, landing gear 前轮nose gear(wheel)机头nose机身fuselage机尾empennage机翼wing驾驶室,机舱cockpit, flight deck客舱cabin头等舱first-class (compartment)公务舱business-class (compartment)经济舱economy-class (compartment)货舱cargo compartment (hold)升降舵elevator(s)方向舵rudderaileron(s)缝翼slat襟翼flap(机翼)前缘leading edge(机翼)后缘trailing edge进口entrance出口exit紧急出口emergency exit逃生滑梯escaping slide(s)地面服务ground service停机坪服务ramp (apron) service海关放行(单)customs clearance 舱单loadsheet配餐。
空乘词汇(1)aircraft 飞机飞行器(2) belly机腹(3)nose gear鼻轮(4) retractable landing gear 伸缩起落架(5)rudder 尾舵(6)propeller 推进器(7)wing 机翼(8)fuel 油料(9)tank 油箱(10) radar 雷达(11) fuselage 机身(12)break-in area 逃生窗(13)undercarriage bay 货舱(14)air brake 煞车(15)panel 仪表板(16)flight deck(cockpit) 前舱(17)galley 厨房(18)seat belt安全带(19)slide 充气滑梯(逃生用)(20)survival kit(first aid kit) 救生品(21)water extinguisher 灭火器(22)dry chemical extinguisher 乾粉灭火器(23)latch 门闩(24)tray table 餐桌(25)smoke hood 防烟面罩(26)waste bin 垃圾桶(27)grab handle 扶手(28) sink 水槽(29)observers seat 观察位(前舱)(30)telescopic viewer 门孔(31)soap dispenser 给皂器(32)bassinet婴幼儿睡床(33)ditching水上迫降(34)water evacuation 水上逃生(35)land evacuation 陆上逃生(36)axe 斧头(在驾驶舱)(37)trolley/trolly 餐车(38)torch 手电筒(39)armrest 扶手(40)reading light阅读灯(41)call button呼叫钮(42)air traffic control 航路管制(43)control tower 塔台(44)operation & dispatcher 签派员(45)cruise 平航(46) runway 跑道(47)taxiway 滑行道(48)I.D.L 国际日线(49)time zone 时区(50)estimated time of arrival (ETA)预计到达时间(51) estimated time of departure (ETD)预计起飞时间(52)apron围裙(53)jet lag 飞机时差症(54)tail wind 顺风(55)head wind 逆风(56)passenger bridge 空桥(57)crew 机组员(58)infant 婴儿(59)unaccompanied minor(UM)没有家长同行的小孩(60)briefing 任务提示(61)home base 基地(62)pilot(captain) 机长(63)co-pilot(first officer)副机长(64)clear air turbulence 晴空乱流(65)air current气流(66)non-endorsable 禁止转让(票)(67)stand-by 地面待命(68)stop-over 中站停留(69)layover 外站过夜(70)refueling stop 加油停留(71)transit passenger 转机旅客(72)waiting lounge 候机室(73)baggage inspection 行李检验(74)hand baggage 手提行李(75)unaccompanied baggage 托运行李(76)custom 海关(77)quarantine 检疫(78)immigration 移民局(79)baggage tag 行李签(80)connection 班机接驳(81)destination 目的地(82)free baggage allowance 行李重量限制(83)general declaration 舱单(84)load factor 载客率(85)on time performance 准(86)LOST-N-FOUND (lost and found)失物招领(87)confirmation 确定(88)reissued ticket 重开的票(89)passenger manifest 旅客名单(90)wheelchair 轮椅(91)ground staff 地勤(92)take off 起飞(93)live vest救生衣(94)non-stop flight 直飞班机(95) immigration card 入境表格(96)terminal航空站(97)hijack 劫机(98)demonstration 示范(99)evacuate 疏散(100)traffic congestion 航路拥挤before take-off起飞前1. morning, madam(sir). Welcome board!早上好,女士(先生)。
1、would you like to read these news papers or magazines? 您想看这些报纸或杂志吗? 2、would you like anything to drink first? 您想先喝点什么? 3、here is today''s menu.what would you like to have? 这是今天的菜单,你想吃些什么? 4、thank you for waiting sir.here you are.anything more? 谢谢,让您久等了。这是您的饭和咖啡,还要点什么? 5、how about the sweet? 甜食要不要? 6、may i clear up your table now? 现在可以收拾您的桌子吗? 7、are you going to study there or just for sight seeing? 你是去学习还是只去旅游? 8、the flight has been delayed because of bad weather. 由于天气恶劣,航班已经延误。 9、we can''t take off because the airport is closed due to poor visibility. 由于低能见度,机场关闭,我们不能起飞。 10、our plane is bumping hard.please keep your seat belt fastened。 我们的飞机颠簸得厉害,请系好安全带。
before take-off 起飞前 1. morning, madam(sir). welcome board! 早上好,女士(先生)。欢迎登机! 2. may i introduce myself, i''m ___, the chief purser of this flight. 请允许自我介绍。我叫___,本次航班的乘主任务长。 3. morning, sir. welcome aboard. business class or economy? 早上好,先生。欢迎登机。坐公务还是经济舱? 4. follow me, please. your seat is in the middle of the cabin. 请跟我来,您的座位在客舱中部。 5. an aisle seat on the left side ------ here you are, sir. 是左边靠走廊座位------这是您的座位。 6. i’m afraid you are in the wrong seat. 20c is just two rows behind on the other aisle. 恐怕您坐错位子了,20c正好在那边走廊的后二排。 7. excuse me for a second, i’ll check. 请稍等一下,我查查看。 8. the plane is about to take off. please don''t walk about in the cabin. 飞机马上要起飞了,请不要在客舱内走动。 9. you know the weather in hongkong is not so good. it has been delayed. 你知道香港的天气不太好,飞机延误了。 10. air china flight ca937 leaves at 0730 in the morning. 中国国际航空公司ca937航班,上午7:30起飞。 11. flight no. 926, leaving tokyo at 1740, flies nonstop back to beijing. ca926航班17:40离开东京直飞回北京。 12. you’re flying economy class. is that right? 您是坐经济舱,对吗?
emergency situation 紧急情况 1. fasten your seat belts immediately. the plane will make an emergency landing because of the sudden breakdown of an engine. 马上系好安全带。由于飞机发动机出现故障,将做紧急迫降。 2. don''t panic! 不要惊慌。 3. our captain has confidence to land safely. all the crew members of this flight are well trained for this kind of situation. so please obey instructions from us. 我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练,请听从我们的指挥。 4. take out the life vest under your seat and put it on! 从座椅下拿出救生衣,穿上它! 5. don''t inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by pulling down the red tab. 请不要在客舱内将救生衣充气!一离开飞机立即拉下小红头充气。 6. put the mask over your face! 戴上氧气面罩! 7. bend your head between your knees! 把你的头弯下来放在两膝之间! 8. bend down and grab your ankles. 弯下身来,抓住脚踝。 9. get the extinguisher. 拿灭火器来! 10. open seat belts. leave everything behind and come this way! 解开安全带,别拿行李,朝这边走! 11. this plane has eight emergency exits. please locate the exit nearest to you. 本架飞机有八个安全门,请找到离你最近的那个门。 12. jump and slide down! 跳滑下来!
1. morning, madam(sir). welcome board! 早上好,女士(先生)。欢迎登机! 2. may i introduce myself, i''m ___, the chief purser of this flight. 请允许自我介绍。我叫___,本次航班的乘主任务长。 3. morning, sir. welcome aboard. business class or economy? 早上好,先生。欢迎登机。坐公务还是经济舱? 4. follow me, please. your seat is in the middle of the cabin. 请跟我来,您的座位在客舱中部。 5. an aisle seat on the left side ------ here you are, sir. 是左边靠走廊座位------这是您的座位。 6. i’m afraid you are in the wrong seat. 20c is just two rows behind on the other aisle. 恐怕您坐错位子了,20c正好在那边走廊的后二排。 7. excuse me for a second, i’ll check. 请稍等一下,我查查看。 8. the plane is about to take off. please don''t walk about in the cabin. 飞机马上要起飞了,请不要在客舱内走动。 9. you know the weather in hongkong is not so good. it has been delayed. 你知道香港的天气不太好,飞机延误了。 10. air china flight ca937 leaves at 0730 in the morning. 中国国际航空公司ca937航班,上午7:30起飞。 11. flight no. 926, leaving tokyo at 1740, flies nonstop back to beijing. ca926航班17:40离开东京直飞回北京。 12. you’re flying economy class. is that right? 您是坐经济舱,对吗?
(1)您好,欢迎。Good morning (afternoon,evening) sir,welcome aboard. (2)是,对。Yes, I see. (3)请。Please. (4)是,马上就去。Yes,I’m going away right now. (5)很报歉(对不起)。I’m sorry. (6)让你久等了。Thank you for waiting (sir)。 (7)是,马上给您拿来。I’ll get one for you in just a moment. (8)打扰了(过意不去)。Excuse me. (9)知道了(不知道)。Yes, I know (No, I don’t know). (10)是您叫我吗?Did you call me? (11)不清楚,马上查询。I’m not sure, I’ll check it. (12)不客气。It’s my pleasure. (13)谢谢。Thank you very much. (14)托您的福。Thanks to you. (15)祝您旅途愉快。I hope enjoy your flight