工商管理英语课后习题答案汇总

Test 3 第一部分：交际用语（共5小题；每小题3分，满分15分）此部分共有5个未完成的对话，针对每个对话中未完成的部分有4个选项，请从A、B、C、D四个选项中选出正确选项。

1-5 DCCCC1. —Could you help me with my physics, please? 请问你能帮我做物理课作业吗？—____________ 很抱歉不行。

我马上要去开会。

A. No, no way.B. No, I couldn’tC. No, I can’t.D. Sorry I can’t. I have to go to a meeting right now.2. —Could I speak to Don Watkins, please? 我能和Don Watkins说话吗？—____________ 我就是。

A. I’m listeningB. Oh, how are you?C. Speaking, please.D. I’m Don.3. —Could I borrow your car for a few days? 我能借你的车用几天吗？—____________ 当然可以。

给你。

祝你旅途愉快。

A. Yes, you may borrow.B. Yes, go on.C. Sure, here you are. Enjoy your journey.D. It doesn’t matter.4. —Thank you for inviting me. 感谢您的邀请。

—____________ 谢谢光临。

A. I really had a happy time.B. Oh, it’s too lateC. Thank you for comingD. Oh, so slowly?5.—May I see your tickets, please? 可以看一下你的票吗？—____________ 当然可以。

Exercise 1Directions: Match the phrases with the following sentences. Write your answers on the answer sheet correspondingly.found biology dictate profitabilitdynamics all-pervasive yweakness citizen discounted tune unconsciously3. Though business people like to think of themselves as realists, the fact is that wishful thinking, denial, and other forms of avoiding reality are deeply______ in most corporate cultures.4. The culture of the organization is typically created ______, based on the values of the top management or the founders of an organization.5. Sometimes we tend to lose sight of the fact that ______—the way you appear and the way you act—is a form of communication.6. The deepest principle in human nature is the______ to be appreciated.7. Microsoft is ______upon the idea that if you give people the right tools, they will do new and exciting things.8. Creativity, by itself, is not enough. There must be mechanisms within the company for setting in motion the ______needed to spark off winning ideas.9. The right corporate______—the optimal balance of people and culture—can mean the difference between success and failure.10. The organizational culture, as perceived by the employees,______how they think about their jobs, perform their functions and plan for the future.11. Depending on the company, corporate culture may influence choice of suit color for meetings with management, overall ______to change in the marketplace, how customers and colleagues are treated and whether or not an expensive new shower curtain is submitted as a business expense. 12. If increased ______is an organizational goal, one of the best places to start improvements is with an examination of the organization's work culture.13. An organization's cultural norms are so ______ that they are almost invisible, but if you would like to improve performance and profitability, norms are one of the first places to look.14. Employees all share the basic human needs for belonging, connectedness, trust, meaning and purpose, and they also share the same human ______, such as selfishness and greed.15. Citizenship in the United States comes in tow forms: individual citizenship (referred to at the outset of the . Constitution as “We the demeanor responsivecrave embedpeople”) and corporate citizenship which has existed since 1886 when the Supreme Court decided corporations were entitled to constitutional protection as if they were ______.16. Managers need to realize that issues involving pay, benefits, and perks aren't usually the central reasons why good employees fly the corporate coop—although those factors certainly are not to be______. Smart companies ______ their overall culture toward their employees if they can, making the work environment as pleasant and as supportive as possible.Exercise 2relationship stereotype competence1. Manager are thought to be the budgeter, the organizers, the controllers—the ants, as one observer puts it—while leaders are the______, big-picture visionaries, the ones who change the whole ant farm.2. Some great managers struggle with change and fail to be great leaders, while a great leader might fail to create a sense of______in an organization and not measure up as a manager.3. Leadership effectiveness is determined by what leaders do, not by some ______personal characteristic.4. There isn't one______of leadership which fits every situation.5. Since the 1970s, the focus has been on “contingency theories of leader behavior”—theories that argue leaders' effectiveness depends on the ______between their behavior and personal characteristics andthe characteristics of their followers and of the situations in which they find themselves.6. Leaders must pay close attention to how they balance competing pressures in their organizations, and how their words and actions shape the______and beliefs of organization members.7. We have a natural tendency to blame other people for failures, rather than______the poor performance to external and contextual factors. 8. Leadership is not primarily about making decisions anyway—it is about______people to change direction.9. Efffective managers concentrate not only on the task, but also on their______with their subordinates.10. The role of the manager is more______than directive, guiding the conversation and helping to resolve differences.11. Self-confidence is not the real secret of leadership. The more essential______is confidence in other people.effectivenessperceptions stabilitycharismatic facilitative unpretentiousmatchinherentingredient inspiring attributing campaign12. One person may have the top title and the official authority, buttheir______is often a function of the quality of all the other people who stand beside them to exercise leadership. 13. Sports certainly produces a very high number of prima donnas and big egos, yet I was struck by how many of the winning teams were led by______people who boosted others.14. When an employee has done a task one way for many years, he tends to identify with that task and changing it can feel like an assault on his______.15. The company is planning to launch an important sales______to promote their latest product. 1. charismatic 2. stability 3. inherent 4. stereotype 5. match 6. perceptions 7. attributing 8. inspiring 9. relationship 10. facilitative 11. ingredient 12. effectiveness13. 14. competence 15. campaign unpretentiousExercise 4Directions: Match the phrases with the following sentences. Write your answers on the answer sheet correspondingly.responsible beyond citizen role humanitarian luxury transparent loath override partnerships enhance social negative appropriate balance 1．We are committed to keeping those relationships strong by communicating openly about our business practices, being_______ about our performance, and remaining accountable for our conduct. 2．It is our hope that Kimberly-Clark Corporation's contributions,combined with the ______ efforts of the world's aid organizations, will help ease the immediate suffering of the people affected by this tragedy. 3．Corporate social responsibility makes good business sense, but companies must _________ the goal of good citizenship placed upon them by society with the traditional aim of profitability required by shareholder.4．Corporate citizenship is not a ________, especially in difficult times. It's a sensible part of good business.5．Corporate leaders have to think ______making profits to how they affect society.6．Corporate social responsibilities do not ________a corporation's fundamental obligation to make a reasonable return for investors. 7．Corporation's __________is to be good businesses, not to save the planet. 8．People expect companies to take on social responsibilities and expect governments to ensure that corporations behave________. 9．If companies look after the interests of its customers, employees and society at large, then it is also _______shareholder value and benefiting its investors. 10．It seems that the growing ________role of companies suggests a breakdown in the distinction between politics and business. 11．Citizenship takes the work of the people, not just businesses going in and saving the world. It takes the customer, the individual, the_______. 12．It's a new way to conceive and carry out business,because it suggests ______with the folks that live in your business's community.13．Moreover, the work environment should be one where people at all levels feel that they have support, that managers and coworkers are open to hearing their ideas—rather than being consistently _______about new ideas.14．You want people to have work that they're going to find ______challenging —not so far out of their skill range that they just can't do anything, but certainly something that's going to get them to operate at the top of their skill level, allowing them to really stretch and grow.15．Management gurus are both loved and _______by businesses, as they provide insights and visions into the art of management, insights that may, in theory, save companies millions of dollars, or they may introduce concepts that may further confuse and worsen company problems.答案1. transparent 4. luxury 7. role2. humanitarian 5. beyond8. responsibly14. appropriately3. balance 6. override 9. enhancing 12. partnerships 15. loathedExercise 7asymmetry succession blessings1. We support economic development and responsible free markets as the most reliable and sustainable strategies for global poverty_______.2. Globalization is more than the flow of money and commodities, it is the growing________ of the world's people through shrinking space, exacerbated standardized alleviationvolatilityprosperitydisplacedinterdependence challenges innovationprism proliferatingtap intoshrinking time and disappearing borders.3. While McDonald's golden arches may be_________ in every major metropolis across the world, so, for that matter, are Thai and Vietnamese restaurants.4. As we look at the world through our own _______, we tend to forget that we ourselves have dramatically changed in an age of open systems.5. To want to be rooted is a deep human desire, of course, but to be _______ and uprooted, alas, is a human condition—Man's fate.6. It is widely believed that globally ______ product varieties are displacing locally customized ones in many product categories.7. There are at least three fundamental _______ of globalization on nations that embrace it: faster economic growth, reductions in poverty, and more fertile soil for democracy.8. Two of the most common complaints against globalization are that it has undermined labor and environmental standards, and that it has ______ the gap between rich and poor, both among and within countries.9. If you believe that free markets, operating within a rule of law, are essentially self-regulating and leas, in the words of Adam Smith, “as if by an invisible hand”to a greater general _______, then you will tend to see globalization as a blessing. 10. _________ were incorporated into trade agreements, so that the developed countries could demand that the developing countries take away their trade subsidies, take away their trade barriers, all for the goods in which the industrialized nations hand a comparative advantage. 11. While we were talking about how wonderful the globalized financial system is in addressing the problems of risk, the developing countries were left to carry the burden of interest rates and market _______.12. The upside of the globalization explains why and how the move toward globalization brought us opportunities，and the downsidedescribes the newest _______ to modern politicians, economists, environmentalists, and sociologists.13. The ____ of crises in the 1990s—Mexico, Thailand, Indonesia, Korea, Russia, and Brazil—suggested to some that financial crises are a direct and inevitable result of globalization.14. Economic “globalization”is a historical process, the result of human____ and technological progress. It refers to the increasing integration of economies around the world, particularly through trade and financial flows.15. Global markets offer greater opportunity for people to_______ more and larger markets around the world.答案into。

KEY TO THE EXERCISES OF CHAPTER 11 POLITICS, POWER, & LEADERSHIP.Power distance deals with the amount of authoritythat bosses have over subordinates. Low PD countries normally havea decentralized system. High PD countries are normally morecentralized. Low PD countries tend to have more democratic forms of government, and there is a more consultative relationship between bosses and subordinates.Latin countries tend to have more authoritarian relationships.As we saw in earlier chapters, companies with more hierarchicallevels have more problems with communication. On the other hand, Germanic countries tend to be more participatory in their boss-employee relationships. Their decision-making processes tend to be more participative.Multinational managers sometimes have problems adapting to new countries. The difficulty usually occurs when a manager from a high PD culture is sent to a country. It is important for managers to adopt the PD style of their new country.WORDS & MEANINGSRELATIONSHIPSDecide whether the following words are hierarchy words or partnership words:chain-of-command coming together converginghierarchy integration layerlevel merger organization chart partnership status teamvertical join linkcombine connectHierarchy Words Partnership Wordschain-of-command partnership connectlevel combine converginghierarchy coming together teamvertical merger linkstatus joinorganization chart。

大连理工大学智慧树知到“工商管理”《商务英语写作》网课测试题答案（图片大小可自由调整）第1卷一.综合考核(共15题)1.Most of the people invite to the dinner party yesterday were my friends.()A.正确B.错误2.____ and I will hit you.A.If you say that againB.Say that againC.Say you that againD.You'll say that again3.Could you lend me your bike? Mine was broken and it needed _____.A.repairingB.be repairedC.to repairD.repaired4.Your L/C No.111 for ￡2000 issued by the Bank Ltd, Liverpool, has _____.A.be arrivingB.been arrivingC.arrivedD.thanked5.Dark glasses are sometimes worn to ____ the eyes from strong sunlight.A.preventB.careC.defendD.protect6.She has many shortcoming, but we are all fond of her.() A.正确B.错误7.The only thing he cares about is money.()A.正确B.错误8.The company in question does steady export business, _______satisfactory results in overseas markets.A.showB.to showC.showedD.showing9.Please keep us informed of the latest quotation for the following items.()A.正确B.错误10.I remember____ this used to be a quiet village.A.whenB.howC.whereD.what11.-What's the matter? You really look down. -____. -Well, better luck next time.A.Why, I always look up to youB.I failed an important testC.I have a bad coldD.Me? I never look down upon anybody12.I was persuaded by him, so I had to give in.()A.正确B.错误13.It is essential we _____ to decide whether television is a blessing or a curse.A.must tryB.tryC.have triedD.are trying14.The most important thing for you is to _____ the climate there first.ed toing toes toe15.-What's your opinion about it? -You can ____ at a glance that the building was poorly built.A.sayB.seeC.tellD.take it for granted第2卷一.综合考核(共15题)1.My command of Chinese is not ____ yours.A.as half asB.so half good asC.good as half asD.half so good as2.Mrs.Black doesn't believe her son is able to design a digital camera, ____?A.is heB.isn't heC.doesn't sheD.does she3.Thanks to the ______ work of our sales department, your last consignment has been all sold out.A.acceptableB.reasonableC.outstandingD.tolerable4.I advised that he ____ to the hospital at once, but he insisted that he ____ quite well then.A.be sent; was feelingB.was sent; feltC.be sent; feelD.should be sent; should feel5.This is my favorite novel, and I have readed it three times.()A.正确B.错误6.We thank you _____ for you cooperation.A.in advanceB.in beforehandC.in progressD.in proceed7.We shall appreciate it if you will effect shipment as soon as possible, thus ____ our buyers to catch the brisk demand at the beginning of the season.A.enableB.enablingC.enablesD.able8.My teacher told me _____ again.A.not to be lateB.don’t be lateC.to not be lateD.not to late9.Neither Mr. Babcock nor other clerical workers_____an additional reward.A.givenB.givingC.givesD.were given10.Your full cooperation in this respect will be highly____.A.appreciatingB.appreciatedC.thankingD.thank11.In reply, we have the pleasure of informing you that an L/C has been opened amounting ____$2,000.A.atB.toC.upD.for12.____ it happens, her birthday is after mine.A.AsB.WhileC.ThoughD.Until13.Please remember to keep in _____ with me through e-mail when you are abroad.A.touchB.troubleC.promiseD.approval14.I am writing ____ your advertisement for the position of Conference Manager.A.responseB.responceC.in response toD.response up15.Your full cooperation in this respect will be highly _____.A.appreciatingB.appreciatedC.thankingD.thanked第1卷参考答案一.综合考核1.参考答案：B2.参考答案：B3.参考答案：A4.参考答案：C5.参考答案：D6.参考答案：B7.参考答案：A8.参考答案：D9.参考答案：A10.参考答案：A11.参考答案：B 12.参考答案：A13.参考答案：B14.参考答案：D15.参考答案：B第2卷参考答案一.综合考核1.参考答案：D2.参考答案：D3.参考答案：C4.参考答案：A5.参考答案：B6.参考答案：A7.参考答案：B8.参考答案：A9.参考答案：D10.参考答案：B11.参考答案：B12.参考答案：A13.参考答案：A14.参考答案：C15.参考答案：B。

大连理工大学智慧树知到“工商管理”《商务英语写作》网课测试题答案（图片大小可自由调整）第1卷一.综合考核(共10题)1.We are pleased to _____ you that 6000 dozen of shirts under Sales Confirmation No.C123, L/C No.5678 have gone off on S.S. “Dongfeng”A.askB.inC.speakD.talk2.The most important thing for you is to _____ the climate there first.ed toing toes toe3.____ knocked down and hurt worried her friends.A.Kate's beingB.Kate wasC.Kate beingD.Kate had been4.Most of the people invite to the dinner party yesterday were my friends.()A.正确B.错误5.They didn’t go swimming today ______ the bad weather.A.asB.because ofC.becauseD.in spite of 6.Beijing is _____ city in China.rgestB.second largestC.the second largestD.the second large7.The company in question does steady export business, _______satisfactory results in overseas markets.A.showB.to showC.showedD.showing8.As it was getting dark, they found themselves in a lonely small village.()A.正确B.错误9.There were at least five serious accidents last year.()A.正确B.错误10.He's sleeping. He's _____ to be cleaning his room.A.knownB.supposedC.regardedD.considered第1卷参考答案一.综合考核1.参考答案：B2.参考答案：D3.参考答案：A4.参考答案：B5.参考答案：B6.参考答案：C7.参考答案：D8.参考答案：A9.参考答案：A10.参考答案：B。