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外贸开发信范文

外贸开发信范文
外贸开发信范文

开发信范文:

Hi Kelvin,

Glad to hear that you're on the market for flashlight and other promotional items.

This is C from *** Ltd in China. We specialized in flashlights and premiums for 10 years, with the customers of Coca-Cola, Craft, Pepsi, etc., and hope to find a way to cooperate with you!

Please find the pictures with models and different packaging in attachment. An American guy purchased this model in BIG quantity last year. I would like to try now, if it's suitable for Europe.

FREE SAMPLES can be sent on request. Call me, let's talk more!

Thanks and best regards,

C

*** Ltd

Tel: ***

Fax: ***

Mail: ***

澳大利亚总裁教你写开发信(3.28号更新,对你以后写开发信会有启发)

怎么我发了一堆的信,马上收到两封回信了。。都是说和他们现有的供应商合作很愉快。不希望有第三者打扰。

这是他今天(3月28号的回信),附上中文翻译。

Hello XX,

You are quite correct I am extremely busy every day and I would imagine so other business men. I have talked to other men in similar business to us and they also regard all the emails they receive everyday from suppliers around the world as a waste of time and annoying.

I’m not sure if I can help you but I have a few suggestions re email marketing.

?If you send emails to new companies I would include a list of customers that you currently export to in various countries

?I would also include customer testimonials from your buyers. This are very powerful and give you credibility.

?Try to word your email differently from all the other suppliers. They all look and sound the same so most of them will be deleted or ignored immediately

If you want to be noticed and if you want your email to be read you must be different and create an email that is interesting and will catch the attention of your prospective customer. If you don’t then you will be rejected just like all the others. Remember that companies like us and others who import product are very concerned about quality control of products. Unfortunately China has gained a reputation as a supplier of cheap but poor quality products. Price is always important but it is not the MOST important part of a product. Regards,

你说得没错,我确实很忙,而我相信其他的生意人也都很忙。我曾经和我的同行讨论过关于邮件的问题,他们也认为这些出口商的推销信实在令人讨厌又浪费时间。

我不知道我是否可以帮得上你,不过我可以给你在写开发信上提些建议:

1,列出在世界各国中,你和哪些进口商合作,

2,写出进口商对于你产品的评价,这是相当有分量的,可以增加你的信用度,3,写的邮件要尽力与众不同。老调重弹,缺乏新意的信只会被马上拉进垃圾箱。如果你想引起进口商的注意,如果你希望进口商阅读你的邮件,你要与众不同!让你的邮件显得有趣,抓住你的潜在客户的眼球。如果你不这么做,你只能和别的出口商一样被拒绝。

请注意,进口商对于产品的质量控制是相当在意的。遗憾的是,中国产品虽然便宜,质量却不过关却是名声在外了。价格很重要,但绝对不会是一个产品的最重要因素。

Regards,

外贸开发信的优劣评判标准

外贸营销人员实际发信情况的调查,大多数人每天发信在50封以上。写作得非常好的外贸开发信,应该有5%以上的回复比例,但是如果是1%或2%回复的情况,也算可以的成绩了。如果低于1%,就值得你好好进行认真细致的深入检讨,或是花钱请相关专家提供切实的修改建议和意见。

所以,你不要期望通过外贸开发信一朝成就你的外贸事业。很多时候,你发了100封邮件才有一个回复仍然属于正常范围。有些人一天发300封邮件,但是效果很不明显。如果是群发邮件,出现这种情况也不是特别的出奇。如果你都是一对一的有针对性地发送外贸开发信,有回复的比例应该比较高,至少应该不低于5%,除了有兴趣的回复,还包括礼貌拒绝的回复。

外贸开发信是否有效的唯一标准是:回复率与下单率。

从外贸实践中看,随着国际贸易竞争的激烈、外贸开发信的泛滥,导致成功率不断地下降。外贸开发信就象体育比赛一样,谁的进攻能力强,谁就容易得分;谁的防守失误少,谁就容易取胜。客观地讲,外贸开发信是个苦差事,所以基本都是些外贸菜鸟在操作,由于能力缺乏而错误百出。

竞争是个相对的概念,在中国外贸营销的总体水平极差的条件之下,你只有尽量少犯些错,就能超越同行。以下是罗列的是:针对潜在客户的、主动性质的外贸开发信所可能有的错误,以及其扣分标准。若按100为满分的话,很多外贸开发信都是负分状态!请对照检查并切实改进。

外贸开发信撰写之大错(战略层面,一个扣30分):

1)缺失标题,或标题很弱、缺乏冲击力:对方根本没有兴趣点开

2)过于自我的态度,没有突出“you":被视为没有任何价值、立即被删

3)假大空文风、企业口号式宣传:令人厌恶、被当成骗子或弱智

外贸开发信撰写之中错(策略层面,一个扣20分):

1)低声下气、缺乏底气:清朝灭亡已97年了,奴才还占据了CCTV的荧屏与很多人的思想。生意不是求出来的,而是积极争取去做出来的。所以,外贸开发信要写得礼貌但不要卑下。

2)缺乏行动召唤:不是报个网站链接给对方就万事大吉了,要充分说明,对方为什么要看你的网站?

3)老古董文:见绝大部分外贸函电教材。

4)技术资料堆砌:再便宜再高质,不与对方的想法联系起来,别人不会有兴趣。

5)文体或调子随意而为:外贸开发是严肃的商业行为,要亲切自然但不是率性随便。

6)其它:(暂时想不起来,看到再补充)

外贸开发信撰写之小错(执行层面,一个扣10分):

1)空格错用、乱用

2)s 漏用、错用

3)语法错误

4)拼写错误

5)中式英语

6)内容或事实错误

7)字体、色彩出错

8)其它

外贸开发信改进建议:

1)先做容易的!养成反复检查所有单词、语句、标点符号的优良习惯。细小方面要坚决做到零错误!

2)再做最有价值的战略研究:对方是谁?对方希望的是什么?(绝对不是很多人所习惯啰嗦的we we we our our our I I I 等字眼)

外贸开发信发送之心态

1)积极发信:在不降低质量要求的情况下,多多发送,天天发送。这是获得大量潜在客户的根本方法。

2)耐心等待:无谓的担心和期盼是浪费时间,发了之后就是等待,收获是自然而然的。要想有多的回复,就只有在深入研究外贸开发信写作技巧的基础上,尽量多发送、不间断地发送,要相信“功夫不负有心人”的古训。

3)精心回复:外贸开发不是一锤子的买卖,第一封开发信得到的往往只是询问式的回音,需要你根据不同的情况,预先组织好相关的文字,再针对对方的询问精心做出精准的回复。细节决定成败,不要让好不容易得来的潜在客户第一声回音,变成最后一次的绝响。

4)规律跟进:需要按一定的时间间隔和内容,不断有规律地跟进客户。注意行业新闻、节假日、客户生日等有意义的日期,这些都是跟进的好时机。作为专业的外贸企业和外贸人员,你要定期准备联系客户和潜在客户的通讯(newsletter),用以分享信息、联络感情。

阿里上面需要的是曝光量,你的产品越多,被浏览到的概率越大,收到询盘的概率就越大。可以把同一个产品发好几十遍,但是关键词设置不一样,第一个可以设成cellphone accessory,第二个设成mobile charger,第三个设成charger,第四个设成mobile accessory,第五个设成promotional charger,第六个干脆设promotion,第七个设premium,第八个设gift,第九个设promotional gift,第十个设souvenir,第十一个设mini gift,第十二个设usb charger,第十三个设usb item,第十四个设promotional item,……总之一个产品你重复发个几十遍,设的关键

词不一样,那不同的客人输入不同的关键词都能搜到你。曝光量迅速增加后,询盘自然大大多起来了~~

价格谈判:

要你做sales,价格永远是一个绕不开的话题。老外永远都会嫌贵,做生意的老手更懂得如何一轮一轮砍价,为自己争取最大利益。

我以前听到这句话,总会笑笑,然后对老外说,“I think so, that's a little expensive, but...” 先同意他的观点,表示价格的确有那么一点点贵,但是……。请注意,他说too,我说a little,这样一来,你一同意他的观点,你们之间的谈判氛围就会略微不那么紧张。然后等你转折以后,你要做的就是“让他有赢的感觉!”你可以解释给他听,我们的产品为什么要卖这个价钱,差别在哪里,优势在哪里。如果他嫌贵,你可以在改动某些材料、配件甚至包装的情况下把价格降下来,但是你不希望他采购这样的产品。

然后你可以给他适当的调整一些细节,换一套方案,然后给他有赢的感觉。

价格谈判的核心就在于双方都要有赢的感觉。对方感觉自己赚到了,订单就会给你了。如果你让他觉得吃了很大的亏,那你绝对不是一个谈判高手!

唉,留一个真实的案例吧,我以前在skype上和一个老客人的聊天记录,大家看看:......

Frank: C, that's increadible! Your price is too high!

C: Frank, please, that is actually our best offer! I think it is very competitive in Germany.

Frank: Joking? You quoted me EUR2.35, but my competitor bought from a middle man in Austria, just EUR2.15!

C: Hey, I also wanna support you to expand your market, but the price... Could you pls send me a sample for evaluation? I'll check why their price is too low.

Frank: C, listen! I don't have time! The promotion date is Jul.15th, we have just two months!!!!!!!

C: What about doing a little change? For example, using silk printing instead of heat transfer, and using super heavy duty batteries instead of alkaline ones, the price will be EUR2.05 then. If ok, I'll send you PI right now.

Frank: That's great! But if using super heavy duty battery, the quality maybe weak.

C: Well, just changing the printing, but keep alkaline ones, EUR2.15/pc,

Frank: Please do EUR2.00, I'll give you order! 3,000pcs!

C: Give you 3% discount, EUR2.09/pc, 6,000pcs.

Frank: You killed me! The quantity is too much!

C: OK, keep EUR2.35/pc, 4,000pcs fixed, but we accept the freight to Hamburg.

Frank: Really? CIF Hamburg? But I just can place 3,000pcs.

C: No, C&F, you pay the 1% insurance. 4,000pcs will be accepted.

Frank: OK, 4,000pcs. Pls help me for the insurance...

C: Let me talk with my boss, pls hold on...

Frank: Sure...

C: Confirmed! Please check the mail I sent you 1 min before, pls confirm the PI by return today! We need to arrange the mass production at once! Frank: OK, I'll confirm soon.

C: Not "soon", today is a must! Because of the tight time for manufacturing. Come on... Free display boxes will be delivered together with goods. I think that's good for your promotion!

Frank: Free PDQ? That's amazing, thank you, C! I appreciate for your kind help.

C: My friend, don't hesitate, sign it right now. We're also pretty busy this month, pls give me plenty of time for mass production.

Frank: Sure, sure, I will... Pls pay more attention to the quality and ETD. Thank you!

C: u r welcome. Bye.

Frank: Nice talking with you. Bye!

https://www.doczj.com/doc/c18295529.html,.au 这是澳洲本土最大的搜索引擎,相当于百度在中国的实力了~

https://www.doczj.com/doc/c18295529.html, 这个是用来搜索美国公司的~

www.virgilio.it 这个是意大利的搜索引擎~

www.ypag.ru 这个是俄罗斯的黄页,也是有些东西的~

www.wlw.de 这个是德国的~

https://www.doczj.com/doc/c18295529.html,.pk 黄页都被人用烂了,那找找小国家的吧,可能还有一点点机会,这个是巴基斯坦的~

案例:

这封邮件发出去后,等了整整五天,等得我都绝望了,也没想好是不是要继续跟进一下的时候,客人的邮件终于千呼万唤始出来,还是简单的一句话,但是终于有了个抬头,也让我多烧感觉到有点欣慰。

Dear C,

I'm sure your product holds high quality, but the price was too high as well. Maybe next time. Rgds,

看来是价格的问题,也有可能是客人随口以价格为理由的委婉拒绝。不管怎么样,既然客人有反应,自然要跟下去了。我接着回复:

Hi Kelvin,

Thank you so much for your kind mail!

Sure, our models with top quality, and think all of them meet the quality level in your local market! If the price is not suitable in your price range, could you pls accept to do a little change? The price will be reduced 3%. That is, EUR2.13/pc.

Looking forward to your early reply. Thanks.

Kind regards,

C

告诉客人,如果价格和您的价格范围是有差距的,我们可以略作改动,价格可以下调3个点,希望可以有机会合作。这里我故意不说明白,具体怎么改动,从而节约成本,这是故意留的一个陷阱,也可以说是悬念,就是为了吊起客人的胃口,让他主动来问我。我当时的目的就是希望能和客人多互动交流,来来往往的邮件越多,最终拿下订单的可能性就越大。果然,客人很快就回了:

C,

What change is ok? Will it effect the quality?

Kelvin

这表明客人的兴趣在增加,否则他不会仔细去问具体的改动在哪里。而且他提到质量的问题,很明显客人对品质要求很高,不希望因为价格的因素而降低品质。看来有戏,客人还是在我设定好的圈子里打转。我连忙回复:

Dear Kelvin,

Pls don't worry about the quality. Price is important, but quality counts for much more!

Here is just a little change, the original length of the flashlight is 102mm, and now we just make it short, 89mm instead! And then, the total cost will be reduced 3% because of the material saved! All the luminosity and the body look the same! I think it's workable for both of us. Any comments?

Best regards,

C

现在告诉客人,其他都不会改动,也不会影响质量,只是把电筒的长度稍微做短一点点,价格降3个点下来。接着客人没了消息,一直到两天以后,才有新的邮件过来,这次是真正的好消息!!!

C,

Pls give me back C&F air Stockholm.

Kelvin

客人这回明确指出需要报C&F的价格,而且是空运到斯德哥尔摩的!

价格当然重要,但永远不是真正的最关键因素。最关键的是客人的采购欲望和他的预期利润!

所以在报价以后,如果你有十分详细地市场反馈信息,或者别的客人的销售情况,绝对是增加他购买信心的一个有力证据!

比如说我推一款灯给波兰客人,这个产品我先前有卖给过德国的供应商,他们在德国的

售价多少,销售情况怎么样,在多少家零售店出售,库存情况如何?你要给客人一揽子的销售建议,比如包装怎么做,或者怎么展示,要让他有信心去销售你的产品。或者告诉客人,如果他对产品或包装等方面有不满意的,你们可以为他量身定做几套方案,由他来选择。这样客人会感觉你们非常专业!

最后补充最最最最最重要的一点,客人记不记得你们公司没关系,但你一定要让他记得你这个人!!!他不是因为你的公司和你的产品跟你合作,而是因为你给他印象非常好、非常专业、非常能干、非常勤奋、非常敬业,他希望跟你合作,从而下单给你们公司,这就是你强大的个人能力了!!!一定要往这个方向发展,你以后的路会越走越宽的!!!

外贸开发信范文

1.开发信应尽量少用已读回执功能,当然,一般情况下,刚写好一封新的开发信,自己对它的成效把握不大的时候,你也可以试着用这个功能,看看客户收到之后,会怎么处理。这里有个情况,有些客户就是看了,他也不会给你发已读回执。这种情况会比给你发已读回执的要多见。为什么不回复?这个问题问的好!有很多可能的情况,也许是客户目前有合适的供应商,或许是他只是想看看是什么邮件,或许是你的介绍没有达到让他要回复的那种效果。。。。可以给你回复的情况也很多,一种是因为礼貌性的回复,比如说I will contact you later whenever we have inquiries , we have put your company in our achives and shall contact you when required.... .其实主要的问题就是,要多了解这个客户,而不是套用网上已经流传几年的开发信模板,因为很可能你联系的这个客户已经收到很多这样的邮件,没有什么兴趣了。另外一点,也是很多新手忽略的就是,过多的介绍自己公司,没有去找出2个公司的共同点或者有可能的合作模式。还有很多,这里就不一一说明。 2.邮件标题的设置很重要!我已经在FOB上有介绍过,有机会在分享什么样的标题最能促使客户去点击打开。 3.你们发的是垃圾邮件。理由看第一点,没有针对性,只泛泛介绍自己。我有空的时候才发几封开发信,而且是一个月才发一些,你发的200封,我需要用大约1年时间才发那么多。https://www.doczj.com/doc/c18295529.html,/thread-1556152-1-1.html,里面有有关我最基本的开发信写作的方法和思路。 1.Email 的格式:相关email 的其他信息请到https://www.doczj.com/doc/c18295529.html,/wiki/Email,了解。特别请看E-mail social issues 及其他信息。(另,Wikipedia 是非常强大的一个平台,如有您有些想法不如直接在上面搜搜看,或许会有新发现哦,诸位现在看到有关Email的表述就是证明,经过多次实践,发现最好的方式就是:To:Mr. XXXX, Purchasing Manager,(just for your reference ) IBM( company name) Add: (mailing address) Tel: (don’t tell me you don’t know your prospect’s tell if you are a sales) Fax: (ditto) Mobile: (ditto) Others: (ditto) Dear Sir, Sub: XXX Qualified Manufacturer and Reliable Business Partner 接下来就是开发信正文,正文如何写法以后在跟各位一起商讨。 Thanks and with best regards, Your signature Position COmpany Tel: Fax Web: 大家看到这,应该会发现好像自己在那里已经看过这样的格式,是啊一般的英文书信中其中就有这种格式的,诸不知,正规的书信格式也是开发信成功的一个重要因素。 现在来说说这种格式的优势何在: 收信人一目了然。假设是我收到这样的开发信,我的第一感觉是,这封信是专门给我的,尽管上面没有写到我的名字JACK,但是他指明说要给purchasing manager,(当然这时我是采购经理的条件下)。其实大部分情况下,我就写TO : Mr PURACHASING MANAGER,因为通常情况下,尽管你知道这个公司是你潜在的客户公司,但是你竭尽全力搜取相关人员的名字,联系方式都没法实现。这时,你只能模糊的写,当然这是肯定比你只写dear sir or madam 还了不知到少倍,起码潜在客户知道你为了得到这些信息已经花费了

很经典的外贸开发信范文

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Dear Mr. Jones: We understand from your information posted on https://www.doczj.com/doc/c18295529.html, that you are in the market for LED lights. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. AS an international photovoltaic science and technology enterprises.We have the strong foundation and the unique advantages in this led line. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at https://www.doczj.com/doc/c18295529.html,which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely, White Ye! 2.对新买家要求建立业务联糸的回复 Dear Mr. Jones: We have received your letter of 9th April showing your interest in our complete product information. Our product lines mainly include high quality LED lights. To give you a general idea of the various kinds of LED lights now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at https://www.doczj.com/doc/c18295529.html, which includes our latest product line. We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. Sincerely 3.向老客户介绍公司新的产品信息 Dear Mr. Jones: We have refreshed our online catalog athttps://www.doczj.com/doc/c18295529.html,, and now it covers the latest new products, which are now available from stock.

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