商场购物情景英语对话
你这边卖什么牌子的?Mary：We're selling HP computers. What are you looking to pay?我们卖的是惠普的。
您大概想要什么价位的?John：Six to seven thousand Yuan.六七千的吧。
Mary：OK, take a look at this one, dual core CPU, 120G hard disk and 1 GB RAM. It's 6,500 yuan. Would you like to purchase it now?好的，您看一下这款，CPU双核，硬盘一百二十个G，内存一个G，才六千五。
您现在买吗?John：Thanks, but I need to think it over.我再考虑一下，谢谢。
商场购物英语情景对话2Mary：Is there any discount on this laptop?这个笔记本还能便宜点儿吗?John：It's already very cheap. Let's make it 6000 Yuan. That's as cheap as it can get.已经够便宜的了。
这样吧，六千，不能再便宜了。
Mary：Alright, I'll buy this one. Can I pay using a credit card?好吧，我就要这个。
能刷卡吗?John：Sorry, you can only pay cash. We'll also include a laptop bag and a mouse for you.对不起，只能付现金。
我们还会送您一个电脑包和鼠标。
Mary：How long is the warranty good for?保修期是多长时间?John：One year. The maintenance store location and telephone numbers are on
the warranty card.一年。
保修卡上有维修地点和电话。
John：Hmm, what do you recommend?嗯，你能给我推荐几款吗?Mary：Is it for home use? Which kind of price are you looking for?您是家庭用吗?大概想要什么价位的?John：Yes, it is for home use. And two to three thousand yuan would be OK.是家庭用，两三千的就行。
Mary：Please look at these models. I think the performance to price ratios of these cameras are comparatively higher.那您看一下这几款，我觉得性价比比较高。
John：I like this one. Can you show it to me?我喜欢这一款，能给我看一下吗?Mary：OK. This camera has 7 million pixels, a 2.5-inch LCD screen, and short-term video recording.好的，这款是七百万像素，二点五寸液晶屏，还有短时摄像功能。
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商务谈判英语对话实例 (1) a： you could save a lot if you would order a little more . b： how could we do that ? a： we offer a discount for large orders . b： let me take another look at our requirements . a：如果你单子下得多一点，可以省不少的钱。 b：怎么说呢? a：我们对大量订购有打折。 b：那我们看看我们的需要量有多少。 (2) a： we can offer a 10% discount for orders over 10000 pieces. b： i'm not sure we can use that many . a： it would represent quite a savings . b： ok， i'll see what i can do . a：订购一万个以上，我们可以打九折。 b：我怕我们用不了那么多。 a：这省下的可是一笔不少的钱哩。 b：好吧，我考虑考虑吧。 (3)
a： why are there three prices quoted for this part ? b： they represent the prices for different quantities. a： i see . b： the more you order ， the more you will save . a：这种零件为什么有三种不同的报价? b：那表示不同的量有不同的价钱。 a：原来如此。 b：订购愈多，省的钱愈多。 (4) a： is this your standard price ? b： yes ，it is . a： it seems too high to me b： we can negotiate the unit price for large orders . a：这是你们的基本准价吗? b：是的 a：好像贵了一点。 b：如果大量订购，单价可以再谈。 (5) a： i'm calling about mistake on our last invoice . b： what was it ? a： we should have been given the large quantity price . b： yes ，that is absolutely right .
购物英语情景对话 Reception接待 1. What can I do for you? 你要些什么? 2. Can I help you? 我能帮你吗?(需要些什么?) 3.Do you find anything you like? 你找到你喜欢的吗? 4. Are you being helped?/Are you being served?你需要帮忙吗? Is there anybody waiting on you?有人招呼你吗? Choosing and buying选择与购买 Choosing 选择 1. I want a pair of shoes/a jacket. 我想买一双鞋／一件夹克。 2. I’d like to see some towels.我想看看毛巾。 3. Show me that one, please.请把那个给我看看。 4. Let me have a look at this watch. 把这只表让我看看。 5. I’m just looking, thanks.我只是看看，谢谢。 6.Would you show me this cup?你能把这只杯子让我看一下吗? 7.I’m interested in this new type of car. 我对这款新车很有兴趣。 8.I’d like to have a look if you don’t mind.如果不介意，我想看一下。An attempt 试穿 1. I like this one. May I try it on? 我喜欢这一种。我能试穿吗? 2.Could you try it on please? How is it?请试穿看看好吗?如何? Inquiry 询问 1. Do you have any on sale?你们有什么特卖品吗? 2. Do you carry hundred percent cotton pants?你们有百分之百纯棉的裤子吗? 3. If I orded a suit now, how long could it take before I got delivery?
英语商务谈判对话 Robert在前面的谈判最后提出签约十年的要求，Kevin会不会答应呢?如果答案是否决的话，Robert又有何打算?他一心为公司的利益打算，极力争取技术转移地协定，而对方会甘心出让此项比金钱更珍贵的资产吗?请看以下分解： K:Wecan'tsignanycommitmentfortenyears.Butifyourproductio nqualityisgoodafterthefirstyear,wecouldextendthecontractand increaseouryearlypurchase. R:Thatsoundsreasonable.Butcouldyoushedsomelighton(透露)thesizeofyourorders? K:Ifwearehappywithyourquality,wemightincreaseourpurchase to100,000ayear,foratwo-yearperiod. R:Excuseme,Mr.Hughes,butitseemstomewe'regivinguptoomuchi nthiscase.We'dbegivingupthefive-yearguaranteeforincreasedyearlysales. K:Mr.Liu,you'vegottogiveupsomethingtogetsomething. R:Ifyou'reaskingustotakesuchalargegamble(冒 险)forjusttwoyear'ssales,I'msorry,butyou'renotinourballpark (接受的范围). K:WhatwouldittaketokeepPacerinterested? R:Athree-yearguarantee,nottwo.Andaqualiltyinspection(质量检 查)tourafteroneyearisfine,butwe'dlikesomeofourpersonnelonth eteam. K:Acceptable.Anythingelse?
商场购物英语情景对话大全 即使没有一口流利的英语，了解一些简单的日常英语对话技巧也是很有必要的!今天学习啦小编在这里为 大家分享一些商场购物英语情景对话，希望这些英语对话会对大家有所帮助! 商场购物英语情景对话一A：C a n I h e l p y o u? 我可以帮你吗? B：Y e s, I n e e d t o b u y a c o m p u t e r f o r t h i s s e m e s t e r. I w a s t o l d i t i s c h e a p e r t o b u y c o m p u t e r s h e r e. 是的，这学期我需要买一台电脑，人家告诉我这里 的电脑比较便宜。 A：W e l l,y o u h e a r d r i g h t.Y o u c a n g e t a n e x c e l l e n t d e a l o n a n e w c o m p u t e r h e r e. W e h a v e g r e a t d i s c o u n t s f o r s t u d e n t s. 的确，你听说的没错。在这儿买新电脑你可以拿到 很不错的价格，我们给学生很大的折扣。 B：I d o n t k n o w m u c h a b o u t c o m p u t e r s. B u t I k n o w I w a n t a d e s k t o p c o m p u t e r w i t h a l o t o f m e m o r y. A n d I n e e d a p r i n t e r.
商务谈判英语对话谈判 想要成为一个成功的谈判者那就行必须掌握“会听”。谈判过程中，我们要鼓励对方多说，这样我们才有机会向对方提出问题并请对方回答，由此就可以尽量多的去了解对方。通过商务谈判英语对话谈判的练习提高我们的听说能力。下面橙子整理了商务谈判英语对话谈判，供你阅读参考。 商务谈判英语对话谈判：实例对话 Business Negotiation A: The seller Miss Lin representing Huaxin Trading Co.,Ltd. B: The buyer Mr. Cai representing James Brown&Sons Co.,Ltd. A: Good morning, Mr. Cai. Glad to meet you. B: Good morning, Miss Lin. It’s very nice to see you in person. Let me introduce my colleagues to you. This is my manager, Mr. Jia. A: How do you do? Mr.Jia. B: How do you do? Miss Lin. Nice to meet you. B: ....And this is Mr. Wang. He is in charge of sales department. This is Miss Huang. She is in charge of business
with clents. A: Nice to meet you, Miss Huang, Mr. Wang. B: Nice to meet you, Miss Lin. A: How are things going? B: Everything is nice. A: I hope through your visit we can settle the price for our Chinaware, and conclude the business before long. B: I think so, Miss Lin. We came here to talk to you about our requirements of HX Series Chinaware. Can you show us your price-list and catalogues? A: We’ve specially made out a price-list which cover those items most popular on your market. Here you are. B: Oh, it’s very considerate of you. If you’ll excuse me, I ’ll go over your price-list right now. A: Take your time, Mr. Cai. B: Oh, Mr, Wang. After going over your price-list and catalogues, we are interested in Art No. HX1115 and HX 1128, but we found that your price are too highthan those offered by other suppliers. It would be impossible for us to push any sales at such high prices. A: I’m sorry to hear that. You must know that the cost of production has risen a great deal in recent years while
商务谈判中英文对话 务英语用词明白易懂、正式规范、简短达意、语言平实。用词方面多使用常用词，以保证所用词语具有国际通用性，保证能为普通大寡所理解，但又不能过于口语化，即商务英语所使用的语言不能过于非正式。下面学习啦小编整理了商务谈判中英文对话，供你阅读参考。 商务谈判中英文对话：实用对话A: G o o d m o r n i n g, M i s s. G l a d t o m e e t y o u.早上好，很高兴见到你。 B:G o o d m o r n i n g,M r .g a l d t o h a v e t h e o p p o r t u n i t y o f v i s t i n g y o u r c o m p a n y a n d I h o p e t o c o n c l u d e s o m e b u s i n e s s w i t h y o u。很兴奋能有机会.拜访贵公司，希望能与你们做成交易。 A:I t h i n k s o，a n d I d o n t b e l i e v e w e v e m e t.我们以前没有见过吧? B:N o,I d o n t t h i n k w e h a v e.我想没有。 A:M y n a m e i s L i S u n g-l i n我叫李松林。 B:M y n a m e i s C h e e r y S m i t h.您好，我是切莉史蜜斯 A:H e r e s m y n a m e c a r d.这是我的名片。
B:A n d h e r e s m i n e.这是我的。 A:I m o u r s a l e s r e p r e s e n t a t i v e,h o w d o y o u d o,w h a t c a n I d o f o r y o u.我是我们公司的销售代表，你是做什么的，有什么可以为你服务的吗? B： O u r c o m p a n y w i l l b u y i n a b a t c h o f c o m p t e r s, a s t h e p r o c u r e m e n t m a n a g e r s e c r e t a r y，I w a n t t o g e t t o k n o w y o u r p r o d u c t.我们公司要购进一批电脑，作为采购经理的秘书，我想了解一下你们的产品。 A：O u r c o m p a n y e n g a g e d i n i m p o r t a n d e x p o r t t r a d e f o r5y e a r s,h a s m a n y p r o f e s s i o n a l a n d q u a l i f i e d p a r t n e r s. C o m p a n y i n g o o d s t a n d i n g, d e v e l o p e d m a n y l o n g-t e r m p a r t n e r s,l o o k f o r w a r d t o w o r k i n g w i t h y o u.我公司从事进出口贸易5年来，已经拥有很多专业的，资质良好的合作商。公司信誉良好，发展了很多长期合作伙伴，期待与你们的合作。 B:I w a n t t o k n o w m o r e a b o u t y o u r c o m p a n y s p r o d u c t s,I h o p e y o u c a n p r o v i d e m e w i t h t h i s. B e l i e v e t h a t t h r o u g h t h e c o o p e r a t i o n w i t h y o u r c o m p a n y,w e w i l l e x p a n d m a r k e t s h a r e i n C h i n a, C h i n a s c o n s u m e r d e m a n d i s v e r y s t r o n g。我想了解
买外套情景对话 甲May I help you ? 我能帮你吗？ 乙Yes, please. I want to buy a coat for myself. 是的。我想给自己买件外套。 甲The coats are over there. This way, please. 外套在那儿呢。这边请。 乙The black coat looks good. Can I try it on? 那件黑色外套看起来不错。我能试穿一下吗？ 甲OK. 好的。 乙Oh, It is too small for me! Do you have a larger one? 噢，这对我来说太小了。你们还有更大的吗？ 甲Of course, let me see, here you are. 当然，给你 乙How much is this coat? 多少钱 甲It is ￥200
它要200元，！ 乙I can’t buy with your price 这种价钱我不能买 甲This is foreign famous brand。Don’t you think about it? Well, make me an offer 这是外国货，进口的,你难道不考虑一下吗？这样吧，您出个价 乙The highest I would be willing to buy is ￥100 我最高可出100元 甲The lowest I would be wiling to sell is 150 我最低能接受的是150元 乙I t’s still too much. Can’t you make it any cheaper than that? 价格还是太贵了，就不能多降点吗？ 甲Sorry, this is our lowest price. We can’t go any lower. 抱歉。这是我们的最低价，不能再让步了。 乙Are you sure ? 你确定
商场常用英语情景对话文件管理序列号：[K8UY-K9IO69-O6M243-OL889-F88688]
关于购物对话用语 一、问好 hello/hi 你好 Nice to meet you. 见到你很高兴。 Nice to meet you too. 见到你很高兴。 How are you? 你好吗 I am fine, thank you, and you? 我很好，你呢? I am fine too. 我也很好。 How do you do? 你好。（初次见面问候语） How do you do? 你好。 二、迎宾 Welcome to Prada! 欢迎来到普拉达专卖！ 三、打招呼 Good morning, sir/ madam早上好，先生/女士 afternoon下 午 evening晚上What can I do for you?/ May I help you? 您需要什么 I am looking for/ need/ want to buy a... 我需要买...... Do you have any ...? 你们有...... I'm just looking/ browsing.我只是随便看看。 四、询问衣服 How are these? 这些怎么样 This one is great. May I try this on?这款很不错。我可以试试吗 Sure, the fitting/dressing room is there.当然可以，试衣间在那边。 What's your size/ What size do you want?你穿多大号的 Size (S, M, L, XL, XXL...)/数字
商务谈判对话情景模拟 想要让你的谈判有好的结果，就一定要学会阐述利害关系。许多人在说中文时，往往可以巧舌如簧，但是你会用英语进行谈判吗?下面我整理了商务谈判对话情景模拟，供你阅读参考。 商务谈判对话情景模拟：情景对话 A: Hello? Ms. Patterson? This is Bill from Workmate calling. I’m just wondering if you had a chance to look over the estimate I sent for your gala(晚宴) dinner project next month... As I said in my email, we can help you with production according to your needs, but we will only be able to give onsite(现场的) management support services on a limited basis. B: Oh, yes. I reviewed your estimate. But it seems like the project blueprint(项目计划) you sent with the estimate is not quite what we had in mind. Did you get a copy of the specs for this project? A: Yes, I have several copies, but they’re all different versions(版本)... The latest I have is version , is that correct? B: No. Later we decided to opt(选择) for the prior outline, version 7. A: Hold on, let me pull up your version 7 requirements... Oh yes, no wonder our estimate is a little different from what you had in mind. I see the version 7 also includes 6 additional hostesses
英语情景对话购物篇 Reception 接待 1. What can I do for you? 你要些什么? 2. Can I help you? 我能帮你吗?(需要些什么?) 3.Do you find anything you like? 你找到你喜欢的吗? 4. Are you being helped?/Are you being served?你需要帮忙吗? Is there anybody waiting on you?有人招呼你吗? Choosing and buying选择与购买 Choosing 选择 1. I want a pair of shoes/a jacket. 我想买一双鞋／一件夹克。 2. I’d like to see some towels.我想看看毛巾。 3. Show me that one, please.请把那个给我看看。 4. Let me have a look at this watch. 把这只表让我看看。 5. I’m just looking, thanks.我只是看看，谢谢。 6.Would you show me this cup?你能把这只杯子让我看一下吗? 7.I’m interested in this new type of car. 我对这款新车很有兴趣。 8.I’d like to have a look if you don’t mind.如果不介意，我想看一下。 Size and color 尺寸和颜色 1. The fit isn’t good. 尺寸不太合适。
2. It’s too big. 太大了。 3. Too small. 太小。 4. How about this blue one? 这个蓝色的怎样? 5. This color is very pupular. 这个颜色很流行。 6. It seems to fit well. 好像蛮合身的。 7. Can I have a size larger?可以给我一个大一点儿的吗? 8. They punch my toes.把我脚趾夹疼了。 9. This blue color goes well with the light blue dots on the dress. 这种蓝色和衣服上的淡蓝色小点很配。 An attempt 试穿 1. I like this one. May I try it on? 我喜欢这一种。我能试穿吗? 2.Could you try it on please? How is it?请试穿看看好吗?如何? Inquiry 询问 1. Do you have any on sale?你们有什么特卖品吗? 2. Do you carry hundred percent cotton pants?你们有百分之百纯棉的裤子吗? 3. If I orded a suit now, how long could it take before I got delivery? 如果我现在订一件西装，要多久才能接到货? 4. Can you get me one?你们能补货吗? Price 价格
(一) The seller Miss Lin representing Huaxin Trading Co. Ltd. The buyer Miss Cai representing James Brown & Sons A: Good morning, Miss Cai. Glad to meet you. B: Good morning, Miss Lin. It’s very nice to see you in person. Let me introduce my colleagues to you. This is my manager, Miss Cai. A: How do you do? Miss Cai. B: How do you do? Mr. Wang. Nice to meet you. B: ……And this is Mr. Cai. He is in charge of sales department. This is Miss Huang. She is in charge of business with clients. A: Nice to meet you, Mr. Cai, Miss Huang. B: Nice to meet you, Miss Lin. A: How are thing going? B: Everything is nice. A: I hope through your visit we can settle the price for our Chinaware, and conclude the business before long. B: I think so, Miss Lin. We came here to talk to you about our requirements of HX Series Chinaware. Can you show us your price-list and catalogues?
商务谈判对话英语实例文档4篇Business negotiation dialogue English example docume nt 编订：JinTai College
商务谈判对话英语实例文档4篇 小泰温馨提示：谈判是指除正式场合下的谈判外，一切协商、交涉、商量、磋商等等，本文档分析了谈判的核心技巧以及切实可行、久经考验的谈判方式，具有实践指导意义，便于学习和使用，本文下载后内容可随意修改调整修改及打印。 本文简要目录如下：【下载该文档后使用Word打开，按住键盘Ctrl键且鼠标单击目录内容即可跳转到对应篇章】 1、篇章1：商务谈判对话英语实例：情景对话文档 2、篇章2：商务谈判对话英语实例：实用短句文档 3、篇章3：商务谈判对话实例：情景对话文档 4、篇章4：商务谈判对话实例：议价句子文档 谈判能力在每种谈判种都起到重要作用，无论是商务谈判、外交谈判，还是劳务谈判，在买卖谈判中，双方谈判能力的强弱差异决定了谈判结果的差别。下面小泰整理了商务谈判对话英语实例，供你阅读参考。 篇章1:商务谈判对话英语实例：情景对话文档 Dan上回提议前半年给他们二成折扣，后半年再降为一成半，经Robert推翻后，Dan再三表示让步有限。您知道
Robert在这折扣缝隙中游走，如何才能摸出双方都同意的数 字呢?他从锦囊里又掏出什么妙计了呢?请看下面分解：R: How about 15% the first six months, and the second six months at 12%, with a guarantee of 3000 units? D: That's a lot to sell, with very low profit margins. R: It's about the best we can do, Dan. （pause）We need to hammer something out （敲定）today. If I go back empty-handed, I may be coming back to you soon to ask for a job. （smiles） D: （smiles） O.K., 17% the first six months, 14% for the second?! R: Good. Let's iron out（解决）the remaining details. When do you want to take delivery（取货）? D: We'd like you to execute the first order by the 31st.
a：excuse me... 打扰一下... b：yes, sir. how may i be of service? 是的,先生,需要什么服务吗? a：i would like to return this item... are refunds allowed? 我想把这个东西推掉...可以退款吗? b：certainly. the customer is always right, we are here to serve you. is there a reason that you would like to return it? did you have problems with our product or services? 当然可以.顾客总是对的,我们随时为您服务.为什么要退掉?您对我们的产品和服务有什么问题吗? a：no, no... it was just the wrong size. 不,不是的...只是大小不合适. b：would you be interested in an exchange as opposed to a refund? i think i can help you to find the appropriate size. 那你想调换一下还是要退款?我想我能帮你找到合适的尺寸. a：no. i would rather just return it. 不用了.我还是想退掉. b：sure, no problem. do you happen to have the receipt? 当然可以,没问题.你带收据了吗? a：yeah, right here. 带了,在这儿... b：ok, just a moment, please. here you are, i need you to sign here, please. and here is your refund. is there anything else i can help you with? 好的,请等一下.给您,请在这里签字.这是你的退款.还有什么需要我帮忙的? a：no, thank you. 没有了,谢谢你. 别客气.祝你一天都开心!
商务谈判磋商英语对话 务谈判是一个沟通过程，单个谈判者再好的理由也可能敌不过众人点头，而且团队式谈判要比个人式谈判更容易收集详细的信息。下面整理了商务谈判磋商英语对话，供你阅读参考。 商务谈判磋商英语对话：情景对话 Dialogue 1: A: So, thank you for coming, everyone. It's really a pleasure to see you all here. First of all, may i suggest you take a look at the agenda i sent you? Would you like to make any comment on that? B: Yes, i wonder if we can begin with shipment question first. We really need to come to an agreement on that before anything else. A: That's true, but it's also a very difficult issue. That's the reason why i put it last. I thought it might be a good idea for us to start with the points we have in common. We'll move on to the shipment issue after that. B: All right. That sounds reasonable. A: Well, before we go any future, I would like to say strongly how i feel that it's in both our interest to reach an agreement today. The market is becoming even more competitive and our combied strength will give us some big advantages, not least in terms of the dealer network. Now, i think Richard would like to say a few words about that. 点睛注释：
商务谈判对话实例 A: The seller Miss Lin representing Huaxin Trading Co.,Ltd. B: The buyer Mr. Cai representing James Brown &.Sons Co.,Ltd. A: Good morning, Mr. Cai. Glad to meet you. B: Good morning, Miss Lin. It’s very nice to see you in person. Let me introduce my colleagues to you. This is my manager, Mr. Jia. A: How do you do? Mr.Jia. B: How do you do? Miss Lin. Nice to meet you. B: ....And this is Mr. Wang. He is in charge of sales department. This is Miss Huang. She is in charge of business with clents. A: Nice to meet you, Miss Huang, Mr. Wang. B: Nice to meet you, Miss Lin. A: How are things going? B: Everything is nice. A: I hope through your visit we can settle the price for our Chinaware, and conclude the business before long. B: I think so, Miss Lin. We came here to talk to you about our requirements of HX Series Chinaware. Can you show us your price-list and catalogues? A: We’ve specially made out a price-list which cover those items most popular on your market. Here you are. B: Oh, it’s very considerate of you. If you’ll excuse me, I ’ll go over
购物英语情景对话阅读 随着经济活动的全球化，英语日益成为国际交往的重要工具，英语教育的低龄化使幼儿园英语教育逐渐成为教育界的一个热点话题。整理了购物英语情景对话，欢迎阅读! 购物英语情景对话篇一tom： can i help you? 请问您需要点儿什么? linda： yes, i want to buy a moisturizer. 我想买个保湿霜。 tom： is it for yourself or someone else? 是自己用，还是送人? linda： it's for my mother. 是想买给妈妈用。 tom： i recommend a day cream and a night cream. they are pretty good. 哦，那我推荐您买个日霜，再加个晚霜。它们的使用效果很好。
how much is it? 多少钱呢? tom： 180 yuan each and 360 yuan altogether. 都是一百八，一共三百六。 linda： that’s a little expensive. i'll just buy the day cream. 有点儿贵。我只买一个日霜好了。 tom： ok. i'll give you a receipt. 好的，我给您开票。 购物英语情景对话篇二Tom： Hello, I want a DVD of "The Day After". 您好，我想买《后天》的DVD. Linda： Wait a moment. Oh, I am afraid it has been sold out. 稍等。哦，好像卖完了。 Tom： It seems to be very popular. I have been to five stores. 看来这张碟挺火啊。我已经走了五家店了。
商场购物时常用英文用语 我们去(商店)逛逛吧! Let's go window-shopping. I'm flat broke. (我身无分文。) Let's go window-shopping anyway. (不管怎么说，我们去逛逛吧。) Why don't we go window-shopping? Shall we go window-shopping? (去逛商店吗?) 人多得要命! What a crowd! It's so crowded! What a big crowd! 商店几点开门? When does the store open? When does the store open? (商店几点开门?) It's closed today. (今天休息。) When do you open? What time do you open? How soon does it open? What time does the store open? When do the doors open? 商店几点关门? When does the store close? When does the store close? (商店几点关门?) We close at seven. (7点。) What time does the store close? When is closing time? (几点打烊?) 我们11点才开门呢。 We won't open until eleven. We won't open until eleven. (11点才开门。) That late? (那么晚?) It opens at eleven. (11点开门。) From eleven. (11点开始。) Our business hours begin at eleven. (我们11点开始上班。) 卖鞋的专柜在哪儿呀? Where's the shoe department? Where's the shoe department? (卖鞋的专柜在哪儿呀?) I'm lost, too. (我也糊涂了。) *department store “商场”。 Where can I find the shoe department? Where is the shoe department located? 在3楼。 It's on the third floor. *on the...floor是“(楼的)……层”。美国的1楼是the first floor，2层是the second floor。英国的1楼是“the ground floor”,2楼是“the first floor”，两种说法相差1层，所以要注意。 是往下?