______________________________________________________________________________________________________________
精品资料 客户投诉英文回复范文回复函
面对客户发来的投诉信，怎样用英文来回复比较合适呢?下面是
给大家整理了客户投诉英文回复写作范文，供大家参阅!
客户投诉英文回复范文1Dear Rob,
I just finished checking all detail on this case, sorry for the late
reply.
As usual, the labels always be approved by the China office
before its mass production. Nobody noticed this mistake as sku# on
the original file is not correct. Anyway, I will make new correct
labels to you immediately and send them via DHL at our account.
So, can you help rework at your side? Hope it can be workable for
you!
We really learn a lot from this experience, will be more careful
in the future orders.
Thanks and best regards.
客户投诉英文回复范文2Dear Rob
I am very sorry for my delay reply about the complaint of
incorrect label
We extend our apologies for the inconvenience this matter has ______________________________________________________________________________________________________________
精品资料 caused you。
I have made enquires within these two days after we back to
work and found that the problem was caused by we copy the wrong
sku code from the specification, and doesn't noticed the sku
code was wrong that all orders of tp0761 are attached the wrong
label and have been delivery to uk before our holiday. However, I
can assure you that we have taken steps to make sure that this
kind of situation cannot arise again.
We will prefer you rework them on site and the replace label
will send you by DHL soon Could you please advice how many pcs
of inner box label or outer label you need and advise the rework
cost. we will learn this as a lessen and sincerely hope that you can
consider if possible to cancel the rework cost if not too much.
Because we had lose much money due to jacuzzi doesn't
payment one time.
I suppose 906pcs of inner label and 120 pcs of outer label is
ok;
I am looking forward to hearing from you.
Best regards
客户投诉英文回复范文3Thank you for your letter alerting us to
the problem you have been having with our store in Springfield. I
am sorry you have been subjected to such a frustrating series of ______________________________________________________________________________________________________________
精品资料 events. We pride ourselves on responding to customers'
concerns very quickly, so what you have experienced is
inexcusable.
I have spoken with our manager in Springfield and have
instructed him to give you a full refund plus 20% off your next
purchase. I extend my own apologies for the inconvenience this
problem has caused you. It is apparent that we need to train our
holiday help more thoroughly.
I wish you an enjoyable holiday season.
客户投诉英文回复范文4I certainly understand your frustration
at being sent the wrong order last week and realize that you need
some of your order immediately to satisfy demand. I hope the
merchandise we rushed to you on Monday arrived in time to get
you past the crisis.
Please accept my sincere apologies. We will make every effort
to see that this never happens again. We appreciate your business
and will do everything we can to serve your needs.
客户投诉英文回复范文5I agree that John Doe's newest
CD is a poor excuse for music; other critics say the same. Still, you
purchased the CD, opened the jewel box, and kept it for at least two
weeks; consequently, I am sorry, but I cannot give you the
requested refund. You might go to one of the used CD exchange ______________________________________________________________________________________________________________
精品资料 stores in town and trade it for something more to your liking. I value
your business and I am sorry, but I cannot exchange CD's
simply because the music is bad.
看过客户投诉英文回复写作范文的人还 ______________________________________________________________________________________________________________
精品资料
Welcome To
Download !!!
欢迎您的下载，资料仅供参考！
