星级酒店英语面试题目

1.Would you please give us a brief introduc on to the reserva on service?When we travel or take part in mee ngs that need to go out , We can meet our needs by booking , There are many ways to reserve , Such as telephone reserva on ,internet reserva onand so on . We can book cket , hotel, restaurant in this ways .I think reserva on service is very convenient for us .2.You are a Front Office Manager (FOM) of a hotel and you are helping a business guest to check out .You find a small and beau ful vase in the guest room is missing ,how will you deal with this problem?If I am the hotel Front Office Manager , when the guest checking out , I will take the guest to the place where the people are few and say to him or her .When the staff cleaned the room , The staff said that an expensive vase was not found in his or her room . Then ask the guest whether he or she is not careful , when packing the luggage ,let the vase into the luggage carrier .Or put it in a place where we cannot see it .Please ask the guest to help us find the vase .If the guest want to collect the vase ,he or she has to pay money to the hotel . Finally , If we cannot find the vase ,I think I will pay for the vase for the hotel .3.Would you please tell us the the defini on of VIP ?What are the differences between VIP guests and other guests ?The full name of VIP is important person . VIP guests are the most important customer market in the hotel . VIP guests and ordinary guests in the hotel to enjoy the treatment and servicestandards are different ,The iden ty of the VIP guests is more dis nguished than the ordinary guests .4.Why is housekeeping a department of primary importance in the hotel opera ons ?The housekeeping department is very important in the opera on of the hotel .It is the economic lifeline of the economic sources of the hotel .5.How are the ac vi es of the front desk and the housekeeping department closely contacted ?The check in of every guest need to be handled at the front desk . All the guests have any need they can call the front desk , and then the front desk to inform other department to help the guest to solve the problem .so they are in closely contact .6.Why is the food and beverage department is very important division of a hotel ?The food and beverage department is very important in the opera on of the hotel .It is the economic lifeline of theeconomic sources of the hotel .7.What kinds of skills is a waiter required to have ?They should have good sense of service , language skill , professional knowledge and skills .8.What kind of informa on does the front desk usually provideto the guest ?The types of room , the room rate of the room , the facili es in the guest room and other service and so on .9.Why should a hotel staff know as much as possible about the hotel ?If the hotel staff have a lot of knowledge , they can help guests to solve the problem well . They also improve the quality of service and standards of the hotel .10.Please describe what the Checkout service is ?The checkout service is the last part of the guest departure from the hotel ,And the sa sfac on degree of the guest isalso in the final comple on of this link .11.If the guest pays by check/by credit card , what should you pay a en on to ?If the guest use cash to pay , we need to pay a en on to whether the money is real .If the guest use credit card to pay ,we need to pay a en on to verify whether the informa onon the credit card is true .12.Imagine you meet a guest hare to deal with , He/She keeps complaining about your service , what should you say ?If I meet a guest hard to deal with , I will listen to his complaints seriously .And then according to his needs to solve the problemfor him , and cannot be angry with the guest .Trying my best to solve the problem for for guest。

2023年酒店英语面试问题及回答2023年酒店英语面试问题及回答(一)1、Where did you think you’d be at this stage in your life?Avoid saying further than you are now! It’s better to show you’ve met or exceeded your ambitions than fallen short of them. Tell the interviewers that you are happy with your life and career, but are looking for more challenge as you like to stretch yourself to achieve more.2、If you could start again, what career decisions would you make differently?You’re on sticky ground if you start trying to think of hypothetical career changes that might have served you better in the past. Your answers to interview questions will suggest you’re not happy with the way things are and no-one wants to hire an unhappy person.“I wouldn’t change anything. I am happy with my career as it is now but want fresh challenges.”“I’m not the kind of person who looks back with regrets. I prefer to invest my energy looking forward”.3、 How would you approach a typical project?If you’re applying for a project based job, such as a project manager, you will be asked this job interview question. Don’t give a long winded answer, but try to demonstrate that you would take into account the main components of effective project planning such as:- Planning the schedule backwards from completion- Working out what you need to get the job done effectively and on time- Budgeting — costs, time and resources- Allowing a contingency4、How would you get the best from people?If you are applying for any management role, it is highly likely you’ll be asked this job interview question. The kind of skills that we’d be looking for in a good applicant are:- Good communication- Teamwork skills- Recognizing what each person can bring- Setting a good example- Praising good performances5、 Give us an example of how you have resolved conflict.As this is a behavioural interview question, you need to find an example of conflict that you have resolved. The sort of skills you need to demonstrate in your interview answer are:- Fairness- Discussing problems with individuals in private- Making sure you get to the root of the problem- Finding a solution that everyone will accept2023年酒店英语面试问题及回答(二)1、Sell me this pen!In interviews for sales job, you may hear this, believe us! In fact, one of us had a non-sales interview and was asked this, unexpectedly. The object you are asked to sell could in fact be anything. Some interviewers like to see whether you focus on the benefits of the object or its features. The features of the pen might be that it’s blue, with a roller ball and plastic coating. The benefits might be that it’s reliable, easy to hold and leak proof.2、What key skills do you think you need to be successful in this role?You got this far because your job application form or resume or CV matched the interviewers’ criteria as specified in the job advert. Just expand on this in your job interview answers. List the skills you think are required, giving a little explanation as to why each is needed.You might then be asked to give examples where you’ve used one or more of these skills. These are behavioural interview questions.3、Where do you see yourself in five years time?This can be a difficult job interview question to answer, especially if you’ve not thought beyond getting this job! When you answer, you want to sound ambitious enough to be motivated to do a good job, but not too ambitious in case your interviewers think you’re only using this job as a stepping stone to something better.I can be successful in this job and taken on additional responsibilities and be considered suitable for promotion.4、How does this job fit into your career plans?This is a similar job interview question to the one above really, except that it looks beyond five years. Be realistic. You might say something like this if you’re going for a middle-management position: “My ambition is to lead a department and be involved in strategic decision-making at a senior level. I expect the role I’m applying for to give me more experience of leading and some introduction to strategy so that I’m ready for a senior role in a few years time”.2023年酒店英语面试问题及回答(三)1、Why did you think you are suited to this job?What they are really asking is “You know what we are looking for so can you tell us what you have done or what you have, that is relevant.”2、Why should we give the job to you above other applicants?This is often our closing question. We want to know, in a nutshell, why you are the best candidate for the job. This is a chance to list your best attributes as they relate to the vacancy. Don’t be cocky, but don’t be shy.3、How well do you work under pressure?“I know that all jobs involve some sort of pressure at some time.I can work as well under pressure as I do at any other time but when I am busy, I prioritize activities so that my workload is manageable.”If the interviewers focus on other pressure, such as pressure to meet targets, dealing with difficult customers etc, give an appropriate reply, mentioning past situations where you have coped under such pressure.4、What sort of people do you find it difficult to work with?“I am an easy going person who seems to get on with everyone. If I have to pick a type of person that bothers me, it’s the one who doesn’t pull their weight or isn’t worried about the standard of their work because it reflects badly on the rest of the team.”。

酒店行业英语面试问题1、您认为您的岗位职责有哪些？What do you think of your responsibility for this job?2、您的英语水平如何？How do you like the level of your English skill?3、能用英语自我介绍吗？Could you introduce yourself in English?4、您是如何进行本部门员工培训的？How do you train the staff of your department?5、如果酒店正式录取您，您上班第一件事是做什么？If you are employ by the hotel , what will you do firstly?6、请画出西餐banquet流程图.Please illustrate the procedure of western restaurant banquet.7、您如何理解服务行业的“服务意识”？How do you comprehend the “service consciousness” of service trade?8、您是如何理解职业道德的？How do you perceive the morality of career?9、请举例您在工作中遇到的几件困难，而您是如何克服的？Could you list some difficulties during your work? And how did you conquer them?10、您对您以前的直属领导有何看法？How do you like your senior leader who led you directly before?11、您的人生观是什么？What is your philosophy?12、您对自己未来五个的职业规划是什么？What are the five plans for yourself in the future?13、您都用业余时间学习些什么？What are you studying in your spare time?14、你的期望待遇是什么？What kind of treatment do you expect?15、请介绍你的家庭。

酒店面试英语问题(总3页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--酒店面试英语问题这是一篇由网络搜集整理的关于酒店面试英语问题的文档，希望对你能有帮助。

1、您认为您的岗位职责有哪些?What do you think of your responsibility for this job?2、您的英语水平如何?How do you like the level of your English skill?3、能用英语自我介绍吗?Could you introduce yourself in English?4、您是如何培训本部门员工的?How do you train the staff of your department?5、如果酒店正式录取您，您上班第一件事是做什么?If you are employ by the hotel , what will you do firstly?6、请画出西餐banquet流程图.Please illustrate the procedure of western restaurant banquet.7、您如何理解服务行业的“服务意识”How do you comprehend the “service consciousness” of service trade?一、8. 您是如何理解职业道德的?How do you perceive the morality of career?9、请举例您在工作中遇到的`几件困难，而您是如何克服的?Could you list some difficulties during your work And how did you conquer them10、您对您以前的直属领导有何看法?How do you like your senior leader who led you directly before?11、您的人生观是什么?What is your philosophy?12、您对自己未来五个的计划是什么?What are the five plans for yourself in the future?13、您都用业余时间学习些什么?What are you studying in your spare time?14、你的期望待遇是什么?What kind of treatment do you expect?15、请介绍你的家庭。

You can't control the weather, but you can change your mood.勤学乐观天天向上（WORD文档/A4打印/可编辑/页眉可删）酒店面试英文题目1、能用英语自我介绍吗？could you introduce yourself in english?2、您是如何培训本部门员工的？how do you train the staff of your department?3、如果酒店正式录取您，您上班第一件事是做什么？if you are employ by the hotel , what will you do firstly?4、请画出西餐banquet流程图。

please illustrate the procedure of western restaurant banquet。

5、您如何理解服务行业的“服务意识”？how do you comprehend the “service consciousness” of service trade?6、您是如何理解职业道德的？how do you perceive the morality of career?7、请举例您在工作中遇到的几件困难，而您是如何克服的？could you list some difficulties during your work? and how did you conquer them?8、您对您以前的直属领导有何看法？how do you like your senior leader who led you directly before?酒店面试问题（中英文）1.what's your name?may i know your full name?may i know ur first name?你的姓名，你的`全名,你姓什么?l me your birthday,what's your date of birth? when were u born?告诉我你的生日，你的出生日期是什么? 你什么时候出生的?3.where are you from? where is your native place,where is your hometown?你是哪儿人,哪是你的祖籍,你的家乡是哪里?4.how tall r u, how much is your weight?你有多高,多重?5.say something about your family, what does your father do? how many people are there in your family? are you married ? are you single ?说说你的家庭情况,你父亲是做什么的?你家有几口人? 你结婚了吗?你是单身吗?6.where did you graduate from? when did you graduated from your school? what was your major?你从那个学校毕业的? 你什么时候毕业的，你的专业是什么?7.what's your job? do you have a job now? where do you work?你做什么工作,你有工作吗? 你在哪儿工作?8.what time do you go to work? what is your duty shift? how many hours do you work?你每天什么时候去上班,每天工作时间是怎样的?你每天工作几小时?9.how do you find the job? do you like it? why?你对工作的看法是什么样的，你喜欢这份工作吗，为什么?10.why do you want to work abroad?你为什么想到国外工作啊?11.how much do you know about uae? 你对阿联酋的了解有多少?全称是united arab emirates. abu dhabi (阿布扎比) is the capital,but dubai(迪拜) is the most famous city. it isa very open and beautiful city.12.what kind of job are you doing? what 's yourduty/responsibility?你目前做什么工作，每天都干些什么?13.have you met any problem or difficulties with your work? 在工作中遇到过什么困难吗?14.what is your personality? 你是什么样的性格?15.what is you weakness during work? 你在工作中的缺点是什么16.what do you think the service job? 你对于服务性行业的看法是什么17.what is the most important to be in servie line? 你认为从事服务业最重要的要做到什么18.do you know about your salary and treatment if you join us/if you come here?你知道如果你到我们公司来工作,是什么样的薪水和待遇吗19.what's your hobby? 你的爱好是什么?20.do you like team work? 你喜欢和大家一起工作吗?21.can you get on well with other nationalites? 你能不能与他国籍的员工友好相处?。

酒店常见英语面试问题你是不是要找酒店常见英语问题，大家找到了吗？以下是YJBYS小编为大家整理的关于酒店常见英语，希望大家喜欢！1、Tell me something of yourself.()2、How do you like the level of your English skill?（你自己认为你的英语水平怎么样）3、What range of pay-scale are you interested in？(你喜欢那一种薪水层次标准？)4、If we hire you, how long will you stay with us?（如果我们雇用你，你将在公司待多久？）5、What personality traits do you admire？(你欣赏哪种性格的人？)6、What do you think you are worth to us？(你怎么认为你对我们有价值呢？)7Could you project what you would like to be doing five years from now？(你能预料五年后你会做什吗？)8、What is most important in your life right now？(眼下你生活中最重要的是什么？)9、How do you normally handle criticism？(你通常如何处理别人的批评？)10、Can you sell yourself in two minutes？Go for it.（你能在两分钟内自我推荐吗？大胆试试吧！）11、What personality traits do you admire？(你欣赏哪种性格人？)12、What do you think you are worth to us？(你怎么认为你对我们有价值呢？)13、能用英语自我介绍吗？Could you introduce yourself in English?14、您是如何培训本部门员工的？How do you train the staff of your department?15、如果酒店正式录取您，您上班第一件事是做什么？If you are employ by the hotel , what will you do firstly?16、请画出西餐banquet流程图.Please illustrate the procedure of western restaurant banquet.17、您如何理解服务行业的“服务意识”？How do you comprehend the “service consciousness”of service trade?18、您是如何理解的？How do you perceive the morality of career?19、请举例您在工作中遇到的几件困难，而您是如何克服的？Could you list some difficulties during your work? And how did you conquer them?20、您对您以前的直属领导有何看法？How do you like your senior leader who led you directly before?21、您的人生观是什么？What is your philosophy?22、您对自己未来五个的计划是什么？What are the five plans for yourself in the future?23、您都用业余时间些什么？What are you studying in your spare time?24、你的期望待遇是什么？What kind of treatment do you expect?25、如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？What could you make a contribution to our hotel if you are employed by our hotel?26、你是怎么知道我们招聘这个职位的呢？How do you know the message that we have this vacancy?27、除了工资，还有什么福利最吸引你？Besides the salary, what welfare attract you mostly?[酒店常见问题]相关文章：。

酒店英语求职面试问答（最全）第一篇：酒店英语求职面试问答(最全)酒店英语求职面试问答面试官：Interviewer(R)面试者：Interviewee(E)1.R:Tell me about yourself ?/Could you introduce yourself in English? 可以用英语介绍一下你自己吗？E:Good morning sir/madam.It is honor to meet you here and I really appreciate you offer me a chance of interview.Now let me introduce myself.My name is XXX , XXX is my hometown.I am a honest ,responsible and friendly person.I graduate from XXX University in 2012.My major is hotel management.I had a part-time job in Kempinski Hotel Beijing as a bellboy.I learned much when I got along with customers.So I like this kind of field very much and take it as my career.I am proud of applying for this job.If you give me a opportunity ,you will see my good performance at work.Finally ,I wish our hotel becomes the best one among this industry.Thank you for your time.早上好，先生／女士。

酒店行业英语面试问题1、您认为您的履责有尽责哪些？What do you think of your responsibility for this job?2、您的英语水平如何？How do you like the level of your English skill?3、能用英语自我介绍吗？Could you introduce yourself in English?4、您是如何进行本部门员工培训的？How do you train the staff of your department?5、如果酒店正式录取您，您上班第一件事是再说什么？If you are employ by the hotel , what will you do firstly?6、请画出西餐banquet流程图.Please illustrate the procedure of western restaurant banquet.7、您如何理解服务行业的“服务意识”？How do you comprehend the “service consciousness” of service trade?8、您是如何理解诚信的？How do you perceive the morality of career?9、请举例您在工作中遇到的几件困难，而您是如何克服的？Could you list some difficulties during your work? And how did you er them?10、您对您以前何谓的直属领导有何看法？How do you like your senior leader who led you directly before?11、您的人生观是什么？What is your philosophy?12、您对自己往后五个的在此之后职业规划是什么？What are the five plans for yourself in the future?13、您都用业余时间学习多些都什么？What are you studying in your spare time?14、你的期望待遇是什么？What kind of treatment do you expect?15、请介绍你的家庭。

酒店英语面试常见问题最新9篇酒店英语面试常见问题篇一Work experience is the type of workyou#39;ve done in the past. If you haven#39;t started working yet you can sayRight now I#39;m still a sstudent. or I#39;m a recent grad andIhaven#39;t started working yet. In the second sentence, recentgrad is short for recent graduate and means that you havejust finished school.请告诉我你过去的工作经验，工作经验就是你过去所做的工作。

如果尚未开始工作，就可以回答Right now I#39;mstill a student.（现在我还是个学生。

）或者说I#39;m a recentgrad and I haven#39;t started working yet.（我刚刚毕业，还没有开始工作。

）recent grad是recent graduate的缩写，意思是刚刚毕业。

Second One:What#39;s your greatest weakness?This is apopular question that western employers like to ask to make candidates nervous!In fact, they ask this to know how you respond to a difficult question. Youshouldn#39;t answer by telling your greatest weakness since you might not get thejob! Instead, you can tell them something that isn#39;t directly related to thejob position.你最大的缺点是什么？西方老板特别爱问这个问题，让面试者感到很紧张。

酒店行业英语面试问题1、您认为您的岗位职责有哪些？What do you think of your responsibility for this job?2、您的英语水平怎么？How do you like the level of your English skill?3、能用英语自我介绍吗？Could you introduce yourself in English?4、您是怎么进行本部门职员培训的？How do you train the staff of your department?5、假如酒店正式录用您，您上班第一件事是做什么？If you are employ by the hotel , what will you do firstly?6、请画出西餐banquet流程图.Please illustrate the procedure of western restaurant banquet.7、您怎么理解服务行业的“服务意识”？How do you comprehend the “service consciousness” of service trade?8、您是怎么理解职业道德的？How do you perceive the morality of career?9、请举例您在工作中遇到的几件困难，而您是怎么克服的？Could you list some difficulties during your work? And how did you conquer them?10、您对您往常的直属领导有何看法？How do you like your senior leader who led you directly before?11、您的人一辈子观是什么？What is your philosophy?12、您对自己以后五个的职业规划是什么？What are the five plans for yourself in the future?13、您都用业余时刻学习些什么？What are you studying in your spare time?14、你的期望待遇是什么？What kind of treatment do you expect?15、请介绍你的家庭。