Knowledge management literature review
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英文文献综述标准范文As the globalization of the world economy continues to deepen, English has become the most widely used language in the world. In academic research, English literature plays an important role in the dissemination of knowledge and the exchange of academic ideas. Therefore, it is necessary to conduct a comprehensive review of English literature in order to understand the latest research trends and developments in various fields.A standard English literature review should begin with a clear introduction to the topic of the review. This introduction should provide an overview of the research area, the purpose of the review, and the scope of the literature that will be covered. It is important to clearly define the research questions or objectives that the review aims to address, and to explain the significance of the topic in the broader academic context.The main body of the literature review should be organized thematically, rather than by individual works or authors. This means that the review should be structured around key themes or topics that are relevant to the research area, and should provide a comprehensive overview of the current state of knowledge in each ofthese areas. Each thematic section should begin with a brief introduction to the topic, followed by a critical analysis of the relevant literature. This analysis should include a discussion of the key theories, methodologies, and findings of the research in each area, as well as an evaluation of the strengths and weaknesses of the existing literature.In addition to organizing the literature thematically, it is also important to critically evaluate the quality of the research that is reviewed. This involves assessing the validity and reliability of the research methodologies that have been used, as well as the credibility and impact of the findings that have been reported. It is important to consider the strengths and limitations of the research that has been reviewed, and to identify any gaps or inconsistencies in the existing literature that may require further investigation.Finally, the literature review should conclude with a summary of the key findings and insights that have emerged from the review. This summary should highlight the most important contributions that have been made to the research area, and should also identify any areas where further research is needed. It is important to emphasize the implications of the review for future research, and to consider thebroader implications of the findings for the academic community.In conclusion, a standard English literature review should provide a comprehensive overview of the current state of knowledge in a particular research area, and should critically evaluate the quality and impact of the existing literature. By following a clear and systematic approach to reviewing the literature, researchers can gain a deeper understanding of the latest research trends and developments, and can identify new opportunities for further investigation.。
阅读文献资料进行调研的综述英文回答:Introduction:Literature review synthesis is a research method that involves the systematic and critical evaluation of existing literature on a particular topic. It allows researchers to synthesize and interpret findings from multiple studies to provide a comprehensive understanding of the current state of knowledge on a given subject.Steps in Conducting a Literature Review Synthesis:1. Formulate a research question: Clearly define the specific topic or issue to be investigated.2. Identify relevant literature: Conduct a comprehensive search using databases, academic journals, and other sources to locate relevant studies.3. Evaluate study quality: Assess the methodological rigor and reliability of the studies included in the synthesis.4. Extract and analyze data: Synthesize and interpret the key findings from each study, identifying patterns, inconsistencies, and gaps in the literature.5. Draw conclusions: Based on the synthesis of findings, draw conclusions about the current state of knowledge and identify areas for further research.Benefits of Literature Review Synthesis:Provides a comprehensive overview of existing research on a specific topic.Helps identify gaps in knowledge and areas for future research.Supports evidence-based decision-making.Facilitates the development of new theories and models.Enhances understanding of complex topics through the consolidation of findings from multiple studies.Methodological Considerations:Inclusion criteria: Establish clear criteria for selecting studies to ensure relevance and quality.Data synthesis: Use appropriate methods for synthesizing data, such as narrative synthesis, meta-analysis, or systematic review.Bias management: Minimize bias by following rigorous research procedures and conducting independent reviews.Transparency and replicability: Ensure transparency by providing detailed documentation of the research processand making findings reproducible.Applications of Literature Review Synthesis:Literature review synthesis is widely used in various research disciplines, including:Social sciences.Education.Health sciences.Policy analysis.Business and management.中文回答:综述:文献资料调研综述是一种研究方法,涉及对某个特定主题的现有文献进行系统和批判性的评估。
英文文献综述撰写要点Title: Key Points for Writing an English Literature ReviewIntroduction:A literature review is an essential component of academic research, providing a comprehensive overview of existing knowledge and research on a specific topic. Writing a literature review in English involves following certain key points to ensure its value and quality. This article will explore the important aspects of writing an English literature review, emphasizing structure, depth, and the writer's perspective.I. Understanding the Purpose and Scope of the Literature Review:1. Definition: Explain the purpose of a literature review, which is to identify and analyze the existing literature on a specific topic.2. Scope: Define the boundaries of your literature review, such as the time period, geographical location, or specific subtopics to be covered.3. Research Questions: Highlight the key research questions that your literature review aims to answer.II. Conducting a Systematic Search for Relevant Literature:1. Identify Relevant Databases: Discuss the selection of appropriate academic databases, libraries, and search engines to ensure a comprehensive collection of relevant literature.2. Search Techniques: Explain advanced search techniques, such as Boolean operators, truncation, and proximity searching, to optimize your literature search.3. Inclusion and Exclusion Criteria: Describe the criteria used to include or exclude specific literature from your review, ensuring relevance and quality.III. Organizing and Structuring the Literature Review:1. Introduction: Provide a concise introduction that outlines the purpose, scope, and relevance of the literature review.2. Main Body: Organize the literature review thematically, chronologically, or methodologically, depending on the research questions and available literature.3. Synthesis and Analysis: Critically evaluate and compare the findings of different studies and authors, identifying trends, debates, contradictions, and gaps in the literature.4. Conclusion: Present a summary of the main findings, emphasizing their significance and implications for futureresearch.IV. Evaluation of the Literature:1. Quality Assessment: Develop a framework to assess the quality and reliability of the included literature sources, such as peer-reviewed journals or reputable publishers.2. Critical Analysis: Analyze the strengths and limitations of each literature source, considering methodology, sample size, data analysis, and potential bias.3. Validity and Reliability: Discuss the validity and reliability of the key findings presented in the literature, highlighting any conflicting or inconclusive evidence.V. Writer's Perspective and Understanding:1. Impartiality and Objectivity: Emphasize the importance of maintaining an impartial and objective perspective throughout the literature review while acknowledging the writer's personal biases.2. Interpretation and Insights: Offer your perspectives and insights on the literature, discussing the implications of the findings, potential research directions, and unanswered questions.3. Future Recommendations: Provide recommendations forfurther research based on your understanding of the literature and identified knowledge gaps.Conclusion:Writing a high-quality English literature review requires a systematic approach and adherence to key points such as understanding the purpose and scope, conducting a comprehensive literature search, organizing the review effectively, evaluating the quality of sources, and providing a writer's perspective. By following these guidelines, you can produce a valuable literature review that contributes to the existing knowledge on your chosen topic.Word Count: 381。
成本管理国内外文献综述英文回答:Cost Management: A Comprehensive Literature Review.Cost management is a critical aspect of business operations, as it enables organizations to optimize resource allocation, reduce expenses, and improve profitability. This literature review aims to provide a comprehensive overview of cost management research, exploring its various dimensions, methodologies, and best practices.Historical Evolution and Theoretical Foundations.The concept of cost management has evolved over time, from its roots in traditional accounting practices to its modern emphasis on strategic decision-making. Researchers have proposed numerous theories and frameworks to explain cost behavior and optimize cost management processes. Theseinclude activity-based costing (ABC), target costing, and value-based costing (VBC).Cost Classification and Estimation Techniques.Cost management requires a comprehensive understanding of cost classification systems and estimation techniques. Direct costs are directly attributable to specific products or services, while indirect costs are shared acrossmultiple activities. Estimation methods, such as time and motion studies, parametric modeling, and simulation, provide reliable estimates for various cost elements.Cost Reduction and Optimization Strategies.Organizations employ various strategies to reduce costs and optimize their operations. Value analysis, process mapping, and lean manufacturing principles help identify and eliminate waste and improve efficiency. Cost-benefit analysis and risk management techniques assess thepotential outcomes of cost-saving initiatives.Technology and Cost Management.Technological advancements have significantly influenced cost management practices. Enterprise resource planning (ERP) systems provide real-time data and analytics for better cost monitoring and decision-making. Cloud computing and machine learning algorithms automate cost analysis and forecasting tasks.International Perspectives on Cost Management.Cost management practices vary across countries due to differences in economic, regulatory, and cultural factors. International organizations face challenges in applying uniform cost management standards and achieving cost synergies across their global operations.Emerging Trends and Future Directions.Current trends in cost management include a focus on sustainability, digital transformation, and data-driven decision-making. Researchers are exploring the use ofartificial intelligence (AI) and blockchain technology to enhance cost management capabilities.中文回答:成本管理综述。
重庆科技学院学术英语课程论文文献综述题目:A Preliminary Exploration on theConstitutionalPrinciples andFormative Methods of Euphemism委婉语的构造原则和构成方式初探学生姓名:指导教师:院系:专业、班级:学号:完成时间:2015年6月说明:封面标题要用中英双语,英文题目在上.英文题目的实词首字母均须大写,字体:西文Arial;字号:3号;中文题目黑体三号。
段落安排:行距固定值28磅.对齐方式:两端对齐.学生姓名、教师姓名等一律用黑体三号,单倍行距Literature Review说明:标题Literature Review 首字母均须大写,字体:西文Arial;字号:3号;段落安排:段前24磅,段后18磅;单倍行距。
对齐方式:居中。
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IntroductionAs a widespread and popular rhetorical device,euphemisms came into people's life long time ago. …….And the research of euphemisms has a long history …………….。
建议:综述前写一导言,简介研究课题主要内容,概括研究现状,研究目的。
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The definition of euphemism说明:标题序号与标题名之间,加圆点,并空1个英文字符;标题第一个单词的首字母大写;字体:西文Arial;字号:小3号;段落安排:段前空24磅,段后空6磅;行距:固定值20磅.对齐方式:左对齐。
The word euphemism comes from Greek;the prefix eu—means good and the stem phemism means speech;the whole word‘s literal meaning is word of good omen. In early 1580s, the British writer George Blunt first created the word euphemism ‘and defined it as ‘a good or favorable interpretation of a bad word’. (Shu, 1995:17)(正文中直接引用原文,必须加引号并标出确切的页码)……………………………(正文字体:小四号罗马体,行距为固定值20磅,对齐方式:两端对齐;段首空四个英文字符)3。
企业财务风险管理外文文献Enterprise Financial Risk Management: A Literature ReviewAbstractThe enterprise financial risk management (EFRM) is a crucial tool applied by modern enterprise to manage their financial exposure and control risks. EFRM systems have become increasingly complex with time and one must have a thorough knowledge of the different facets of enterprise finance in order to effectively use them. This literature review briefly reviews existing literature and provides current understanding of the EFRM systems. Key topics discussed include the need for EFRM and the various risk management frameworks, regulations, and tools. Additionally, recent research efforts on areas such as Enterprise Risk Management Systems (ERM) and financial forecasts are discussed.1. IntroductionRisk management is an important aspect of corporate management and is extensively applied in modern enterprises. With the emergence of globalization, uncertainties, and complexity in the global business environment, effective risk management is a necessity for all corporations. Enterprises must manage different types of risks associated with inadequate financial results, including liquidity issues, treasury and debt management, insolvency or bankruptcy, and others. Enterprise Financial Risk Management (EFRM) has become an increasingly important tool to manage the risks associated with corporate financial activities. The purpose of this review is to explorethe most recent advances and research in the field of EFRM to providea comprehensive understanding of the current state of the field.2. Need for EFRMFinancial risks are a major concern in the management of any business. Inadequate risk management can lead to financial losses and even bankruptcy. The EFRM system helps to alleviate the associated financial risks. Financial risks can arise from various sources, such as external environment changes, inadequate financial planning, and insufficient internal control systems. Therefore, enterprises should implement proper EFRM strategies to protect their financial health and minimize the associated risks.EFRM systems provide the enterprise with a comprehensive risk management framework, allowing them to identify and address any existing and potential financial risks. This risk management system also enables the enterprise to analyze the short-term and long-term effects of different management decisions and to plan and implement adequate responses. Furthermore, EFRM systems facilitate financial forecasting and help management to make informed decisions. Proper risk management reduces uncertainty and increases the enterprises’ profitability.3. EFRM Risk Management FrameworksThe first step in EFRM is to identify different financial risks. Risks can be divided into two broad categories, namely, market risks and operational risks. Market risks are the risks associated with different types of financial markets, such as foreign exchanges, stocks,commodities, and interest rates. On the other hand, operational risks are the risks associated with the operations of the enterprise. These risks involve internal factors such as personnel, policies, and procedures.Once the financial risks have been identified, the enterprise should develop a risk management strategy and goals that cover the different types of risks. Different risk management tools and techniques can be used to address these risks. These tools and techniques include the use of financial analysis, financial simulation, portfolio management, financial derivatives, and enterprise risk management systems (ERM). Additionally, regulations and compliance must be taken into account when devising a risk management framework.4. Regulations and ToolsAnother important aspect of EFRM is the application of regulations. The enterprise should ensure compliance with all applicable regulators and laws and should develop a comprehensive risk management system that adheres to all the relevant laws and regulations. Furthermore, enterprise risk management systems (ERM) have become increasingly important in the management of financial risks. ERM systems are computer-based systems that allow enterprises to manage their financial risks in an efficient and integrated manner. These systems provide support in forecasting, reporting, and decision-making.5. Recent Research EffortsOver the past few years, there has been an increasing number of research studies in the field of EFRM. Some of the recent research efforts include the development of models for financial forecasts, the assessment of ERM systems, the design of financial derivatives and structured products, and the application of artificial intelligence and machine learning in financial forecasting. Further research is needed to identify new techniques and approaches that can be used to improve the effectiveness of the EFRM systems.6.ConclusionIn conclusion, effective EFRM is essential for a successful enterprise due to the increasing complexity of the global business environment. Risk management tools, techniques, and regulations must be applied to address the different types of financial risks. Additionally, research efforts in the field of EFRM are continuously increasing, and it is important to keep up to date with the latest developments.。
Writing a Literature ReviewA literature review…•Provides an overview and a critical evaluation of a body of literature relating to a research topic ora research problem.•Analyzes a body of literature in order to classify it by themes or categories, rather than simply discussing individual works one after another.•Presents the research and ideas of the field rather than each individual work or author by itself.A literature review often forms part of a larger research project, such as within a thesis (or major research paper), or it may be an independent written work, such as a synthesis paper.Purpose of a literature reviewA literature review situates your topic in relation to previous research and illuminates a spot for your research. It accomplishes several goals:•provides background for your topic using previous research.•shows you are familiar with previous, relevant research.•evaluates the depth and breadth of the research in regards to your topic.•determines remaining questions or aspects of your topic in need of research.Relationship between a literature review and a research projectAcademic research at the graduate level is always part of a dialogue among researchers. As a graduate student, you must therefore indicate that you know where your topic is positioned within your field of study.Therefore, a literature review is a key part of most research projects at the graduate level. There is often a reciprocal relationship between a literature review and the research project for which it is written:• A research project is often undertaken in response to a literature review. Doing the literature review for a topic often reveals areas requiring further research. In this way, writing the literature review helps to formulate the research question.• A literature review helps to establish the validity of a research project by revealing gaps in the existing literature on a topic that offer opportunities for new research.Importance of the research questionOnce identified, the research question will drive the research project. Whatever you read or write should have a clear connection to your question.How to write a strong literature reviewThere are several steps toward writing a strong literature review:1.Synthesize and evaluate information2.Identify the main ideas of the literature3.Identify the main argument of the literature reviewanize the main points of the literature review5.Write literature review1. Synthesize and evaluate informationA literature review requires critical thinking, reading, and writing. You will take the information that you have gathered through your research and synthesize and evaluate it by indicating important ideas and trends in the literature and explaining their significance.Strategies for reading•As soon as you begin reading, take note of the themes or categories that you see emerging. These may be used later to develop a structure for the literature review.•Take note of how other writers classify their data, the literature in their fields, etc. It can be helpful to read literature reviews in your discipline to see how they are structured.Categories for analysis and comparisonA strong literature review examines each work on its own and in relation to other works by identifying and then analyzing them with regards to a number of different research aspects and ideas. Here are some possible categories to use for comparison and analysis.topicargumentresults found and conclusions methodstheoretical approach key wordsOverall, a literature review seeks to answer the following questions:•What does the literature tell you?•What does the literature not tell you?•Why is this important?Questions for analyzing individual works-What is the argument? Is it logically developed? Is it well defended?-What kind of research is presented? What are the methods used? Do they allow the author to address your research question effectively? Is each argument or point based on relevant research?If not, why?-What theoretical approach does the author adopt? Does it allow the researcher to make convincing points and draw convincing conclusions? Are the author’s biases and presuppositions openlypresented, or do you have to identify them indirectly? If so, why?-Overall, how convincing is the argument? Are the conclusions relevant to the field of study? Questions for comparing works-What are the main arguments? Do the authors make similar or different arguments? Are some arguments more convincing than others?-How has research been conducted in the literature? How extensive has it been? What kinds of datahave been presented? How pertinent are they? Are there sufficient amounts of data? Do theyadequately answer the questions?-What are the different types of methodologies used? How well do they work? Is one methodology more effective than others? Why?-What are the different theoretical frameworks or approaches used? What do they allow the authors to do? How well do they work? Is one approach more effective than others? Why?-Overall, is one work more convincing than others? Why? Or are the works you have compared too different to evaluate against each other?The Academic Writing Help Centre offers more information on synthesis and evaluation in the discussion group and accompanying handout on Information Management for a Literature Review.2. Identify the main ideas of the literatureOnce you have begun to synthesize your research, you will begin to identify some main ideas and trends that pervade the topic or that pertain to your research question.Use these main ideas to classify the information and sources that you have read. Later, these ideas can be used as the main topics of discussion in the literature review, and if you have already organized your literature on these topics, it will be easy to summarize the literature, find examples, etc.3. Identify the main argument of the literature reviewJust like any academic paper, the literature review should have a main idea about the literature that you would like the readers to understand. This argument is closely related to your research question in that it presents a situation in the body of literature which motivates your research question.ExampleArgument from a literature review: “Although some historians make a correlation between the Ukrainian Catholic and Orthodox churches and the retention of Ukrainian culture and language by Ukrainian immigrants in Canada, little has been said of the role of the Roman Catholic Church in the development of Ukrainian communities in Canada.”Research question:“How has the Roman Catholic Church shaped Ukrainian-Canadian identity?”4. Organize the main points of the literature reviewAfter identifying the main ideas that need to be presented in the literature review, you will organize them in such a way as to support the main argument. A well-organized literature review presents the relevant aspects of the topic in a coherent order that leads readers to understand the context and significance of your research question and project.As you organize the ideas for writing, keep track of the supporting ideas, examples, and sources that you will be using for each point.5. Write the literature reviewOnce the main ideas of the literature review are in order, writing can flow much more smoothly. The following tips provide some strategies to make your literature review even stronger.Tips for Writing and PresentationGive structure to the literature review.Like any academic paper, a literature review should contain an introduction, a body and a conclusion, and should be centered on a main idea or argument about the literature you are reviewing.If the literature review is a longer document or section, section headers can be useful to highlight the main points for the reader. However, the different sections should still flow together.Explain the relevance of material you use and cite.It is important to show that you know what other authors have written on your topic. However, you should not simply restate what others have said; rather, explain what the information or quoted material means in relation to your literature review.•Is there a relevant connection between a specific quote or information and the corresponding argument or point you are making about the literature? What is it?•Why is it necessary to include this piece of information or quote?Use verb tenses strategically.•Present tense is used for relating what other authors say and for discussing the literature, theoretical concepts, methods, etc.“In her article on biodiversity, Jones stipulates that ….”In addition, use the present tense when you present your observations on the literature.“However, on the important question of extinction, Jones remains silent.”•Past tense is used for recounting events, results found, etc.“Jones and Green conducted experiments over a ten-year period. They determined that it was not possible to recreate the specimen.”BibliographyBell, Judith. Doing Your Research Project: A Guide for First-time Researchers in Education, Health and Social Science.Maidenhead, Berkshire: Open University Press, 2005.Boote, David N. and Penny Beile. “Scholars before researchers: On the centrality of the dissertation literature review in research preparation.” Educational researcher, 34.6 (2005): 3-15.Booth, Wayne C., Gregory G. Colomb, and Joseph M. Williams. The Craft of Research. Chicago: University of Chicago Press, 2003.Verma, Gajendra K. and Kanka Mallick. Researching Education: Perspectives and Techniques. London: Falmer Press, 1999.The Writing Center, University of North Carolina – Chapel Hill. Literature Reviews. Chapel Hill, NC. 2005. Available /depts/wcweb/handouts/literature_review.html.© 2007 Academic Writing Help Centre, University of Ottawawww.sass.uottawa.ca/writing 613-562-5601 cartu@uOttawa.ca。
ISSN1750-9653,England,UKInternational Journal of Management Scienceand Engineering ManagementV ol.2(2007)No.4,pp.278-288A thoretical review of knowledge management and teamworking in theorganizations∗Juan A.Marin-Garcia1†,Elena Zarate-Martinez21School of Industrial Engineering and School of Management.Universidad Politcnica de Valencia.Spain2Institute for Innovation and Knowledge Management(INGENIO/CSIC/UPV).Camino de Vera s/n.PolytechnicInnovation City(Received March62007,Accepted July82007)Abstract.Human Resource Management relevance in Knowledge M9anagement had been studied in the academic literature focuses mostly on recruitment,selection,wages and salaries and career development processes.We’ve found little publications taking in account the group of persons that generates,share and transfer that knowledge working in teams.The aim of this paper is to propose a framework that describes the relationship between knowledge management and teamworking,integrating proposals and to outline some considerations for further research.Keywords:knowledge management,team work,human resources management1IntroductionAs the literature shows,knowledge management(KM)is an important component for the maintenance of the organizations competitive advantage[8,10,19,24,48].Those KM programs should not be an isolated program supported by a particular individual,but should be regarded as an organizational initiative[9].For that,it must be consider the culture and the motivational practices as a successful keys.It seems that knowledge management without human resource management will not raise their objectives[22,23,43].On the other hand,human resources management(HRM)had been development since it was thought as an important matter within the organizations in the80’s,but begins to have relevance and be important for the strategic formulation and competitiveness.[3,13,16,36].If this is so and KM is important for the competitiveness too,the study of both disciplines is a growing actual matter.Another research in the literature analyses the relevance of HRM in KM,focuses mostly on recruitment, selection,wages and salaries and career development processes in specific organizations[11,15,34,39,42,45,50]. Oltra[34]bases his research in why KM initiatives are not so effectives as it is hoped and how human resources practices affects them successfully.The proposal of Tare[45]suggests that it’s important not only to convince the organization for lay the foundation for the success of a KM project,but also to consider other things about personal management that sometimes are ignored.We also found some references from the psychologist point of view which study individual’s and group’s capabilities and competences treating knowledge as an additional element of it performance[31].Any other references focuses,on one hand to the individual as a knowledge generating in a personal way(knowledge worker)[1,18,21,26,29,41,46]and on the other hand,to the group of individuals that generating,∗We would like to thank the R+D+i Linguistic Assistance Office at the Universidad Politecnica of Valencia for their help in translating this paper.†E-mail address:jamarin@omp.upv.es.Published by World Academic Press,World Academic UnionInternational Journal of Management Science and Engineering Management,Vol.2(2007)No.4,pp.278-288279 sharing and transmit this knowledge by teamworking[12,40].This last matter related with KM has not so much references in the literature.All those reflections mentioned above takes us to a probably fertilefield for the study of the relationship among these disciplines.In this sense,we’ll base on knowledge management frameworks that include a human resource variable,mostly specific,teamworking,in order to know what kind of relationship is between both disciplines.2Knowledge management(KM)Considering that knowledge has been taken as one of the most valuated resources in the actual society[8,20,32,33]and constitutes an important partner in the efficiently of the production and organizational methods in order to achieve the improvement of products and services[48],it’s necessary to research its man-agement.Some authors recommend checking the assumptions about information and knowledge because it tends to use the terms interchangeably[19].In the literature we can found references that make a distinction between what is knowledge and what is not.Some argues that information is data and knowledge allows people assign significance to the information[47];others coincide in that information must have relevance and purpose,but only is knowledge if it can be interpreted and become in valuable for decision making[8,44].In addition, information must consist in data and messagesflow that are organized to describe a condition or special situation,while knowledge is concepts,beliefs,judgements,methodologies and know-how that have been processed by individuals previously[32,48].Table1.KM descriptive frameworksPillars framework (Karl Wiig,1993)It’s about knowledge exploration and adaptation;estimation and evaluation of the knowledge value,the related activities and the leading activity in the KM.Capabilities Framework (Leonard-Barton,1995)It considers activities and capacities.The referenced activities are:problems resolution on a shared and creative way;implementation and integration of new tools and methods;experimentation,adoption and absorption of technologies from organisation outsides.About the capacities,it defines it like competitive advantage which was developed by the company during his own life and that can not be easily dropped.Organizational KMFramework(Arthur Andersen and The American Productivity and Quality Center, 1996)They identified six KM processes:creation,identification,collecting, adaptation,application and knowledge sharing.It identified also four boosters whom make easier the work of this processes:leadership,evaluation,culture and technology.Intelligent Organization Framework (Choo,1996)The organisation uses the information in a strategic way to create and understand knowledge,and to take decisions.This model speak about “decision taking”like a process in which the organisation process information to resolve situation uncertainty moments.Four KM Steps Framework(van der Spek and Spijkervet, 1997)Establish four step:conceptualization,included research,classification and modelling of existent knowledge;reflexion(evaluation of conceptualized knowledge);action,when it makes better the acquired knowledge and the retrospection stage,in which they recognize the effect of the action step.Taking this into account,there is not a general approximation about KM commonly accepted,so dispersed and divergent notions are in progress.Some focus on the management of explicit knowledge using technical focus(knowledge shared and transferred from information systems,using networks,etc).Others have directed to intellectual capital(structural capital,human capital);and another approximation,includes issues about relevant knowledge that effects the success of any organization.This is a complementary vision from the two below of knowledge management[25,44].MSEM email for subscription:info@280J.A.Marin-Garcia&E.Zarate-Martinez:A thoretical review of knowledge management and KM have been defined as an art in which information and intellectual assets are transformed in permanent value for the organization and its partners and clients;as a process that using information technologies seeks a synergy combination between data and information treatment and the creative and innovative capacity of human beings in a complex groups of dynamic abilities and know how that are in a permanent change[5,14,48]; and as a management tool focuses in determine,organized,leading,encourages and supervising practises and activities related with knowledge(intangible assets)important to reach the strategy and objectives planned that are valuables to the organization in the way to develop core competences and capacities[37].There are different frameworks that have helped to understand KM[27,37].These frameworks have been identified as descriptive frameworks(characterizing a phenomena’s nature)and prescriptive or specialized frameworks(that shows the methodology follow in KM).Tab.1and2shows some frameworks from the literature,following the classification mentioned above.Those frameworks have in common that characterizes knowledge asset that must be managed,identifies and explain the knowledge activities acting in KM and recognises the factors that affect it[37].Table2.KM prescriptive frameworksIntangible Assets Framework(Sveiby,1997)It assumes tree components as:external structures(relationship between clients, providers,trademarks,company image,etc.),internal structures as patents,concepts, frameworks,administrative systems and organizational culture and employees’competences that point out their skills.Intellectual Capital Framework(Petrash,1996)Involve tree types of organizational resources referring to intellectual capital:human capital(knowledge each person is able to create);organizational capital(knowledge that had been captures and institutionalized within the organization as culture,structures,processes)and the client capital that is the value perception the client have to make business with a goods and services provider.Knowledge Creation Framework(Nonaka y Takeuchi,1995)It introduces two knowledge dimensions(tacit and explicit knowledge)and knowledge creation levels(individual,group,organizational or interorganizational).They Developer a four stages framework:socialization(conversion of tacit knowledge into explicit knowledge),externalization(knowledge linkage trough a dialogue or collectivereflection)combination(originating during information processing)and the internalization(organizational knowledge)Knowledge Transfer Framework (Szulanski,1996)It analyzing knowledge transfer barriers,pointed out the good practices.It identifies four stages in knowledge transfer:initiation,implementation,leverage and integration.These stages are affected by transfer ambiguity,lack of motivation or a false perception about irrelevant knowledge as a knowledge source;personal characteristics and context.Knowledge Management Process Framework (KPMG,1997).Includes six phases:knowledge acquisition,indexation,filtration,relation,distribution and application and emphasises tree main factors as top management commitment, assumes KM implications and apply KM to all the organization.Implies working on individual,team and organizational levels as a hole.So it is important to consider structure,strategy,leadership,human resources management,communication and information system and culture.Knowledge Management Participative Framework (Holsapple and Joshi,1998).It is about four phases:Acquisition:taking knowledge from outside the company and transform it in representations than can be use inside the organization.Selection:using organization own knowledge and present it in a right way.Internalization:Modifies organization knowledge assets to convert it in valuables e:manipulates existing knowledge to generate a new knowledge or the externalization of it.In Tab.3we summarize other recent frameworks[2,28]that show the importance of identify the relevant knowledge source and the assumption of KM as an strategy that comes from the company and goes beyond it..The frameworks described here,constitutes the context to facilitate the KM comprehension,showing their characteristic,elements and relationship between they[20].They may help help organizations in the im-plementation of programs that support the new knowledge parading’assumption as a main and very visible resource in the actual society.MSEM email for contribution:submit@International Journal of Management Science and Engineering Management,Vol.2(2007)No.4,pp.278-288281Table3.KM prescriptive frameworksRastogi(2000) framework It assumes four stages:(I)identification and classified existing and available knowledge required for organizational strategy,including expert knowledge and employees competences.Storing existing acquired and created knowledge in knowledge repositories.(II)Share knowledge trough an easy access and distribution to the users.(III)Knowledge application to decision making and problem solving. (IV)Creating new knowledge trough R&D,learned lessons,creative thinking and innovation.Integer KM framework (Beijerse,2000).Includes tree main factors to encourage knowledge processes in organizations: strategy,structure and culture.Strategy matches with available and needed knowledge and the gap between them.Structure matches with the knowledge acquisition,development,and capture;and culture will determine how knowledge must be use and shared.Knowledge Flow framework (Heisig,2001)It is compound byfive processes(I)Identify important knowledge for organization strategy.(II)Create,that’s means the capability to learn and communicate making linkages with different matters(III)Store to seek in an right way the information needed and allows employees to access and shared their knowledge.(IV)Distribution by encourages a team spirit to that support knowledge sharing.(V)Application, creating new knowledge from existing and applied knowledge.Building Blocksof Knowledge Management framework(Probst,Raub y Romhardt,2002).This framework assumes two knowledge cycles:(I)Internal Cycle that includes knowledge goals(identification,acquisition and development)and External Cycle related with KM evaluation(distribution,use and preservation)Knowledge Cycle framework(Mc Elroy,2002).Knowledge exists after had been captured,codified and shared.Knowledge creation cycle in two major processes:(I)Knowledge production(individual and group learning, knowledge demand,codification and share)and Knowledge integration(diffusion, training,communication and share).However,as literature says,the application of KM or associated frameworks,are frequently presented in business context,particularly in major companies[17,37],where the focus is targeted to how KM is installed and what kind of tools and methodologies are used to encourage it.On the other hand and unless common its publication,there are an extended cases that shows the great effort major companies,universities and research centers at all levels have carried out to develop.For example,excellent portals(or intranet)as knowledge supporters,so that people share what they know.Also there are publications that resumes a literature review where frameworks,terms,technologies and methodologies of KM are explained[4,16,35];but there is not ref-erences that make a depth study or establish a relationship between KM and other strategic resources of the organization,like for example,the human resources and their management[38].3Team workingConsidering human element in organizations in general,and particularly in business context,had a strong evolution from the Taylor’s conception where people were only a factor that perform their functions according to economic incentive,to actual vision according to people is a major and strategic resource and like so,have an influence in the competitiveness[4,11,30].The economy based on knowledge is changing the view that companies performs their human resources practices.Technology advance,globalization and more specialised work force and awarded respecting time value and market forces,encourages organizations to do more with less[6,7,49]making them redirect their strategies in a permanent way.More organizations are responding to this fact with very new strategies like total quality programs,[49], lean production or involvement/participation management programmes[7,40,60,63]in order to maximize,in those cases,their human capital and adapting to the market demands throughout a group of people that ac-complish complex functions will be impossible to reach working alone[4,11,49,59].However,even there are arguments that try to get into the human resource innovation[65],they are not so extensive as other in manyMSEM email for subscription:info@282J.A.Marin-Garcia&E.Zarate-Martinez:A thoretical review of knowledge management and other organization areas[11,67].In this sense the nature of this change,as some author refers,[66,68]can appreciate in Tab.4:anizational change natureFrom ToEnvironment Variable out knowable Complex and changingStrategic corporate design An assembly of individual whoexecute instructions throughstructures and functionsA knowledge community that drawson the strength of a collective socialmindBoundaries Fixed:the organization has anidentity relationship with itselfFluid:the organization is networkedwith various others at differenttimes,for different purposes.Managerial Focus Functions ProcessesAuthority/Power Hierarchical position,commandand controlProfessional influence,communication,collegialityControl of work Vested n the supervisory process Vested in the individualControl of work outcomes Remains with centralmanagementNegotiated between supervisorsand groups of knowledge workers.Source:D.Hiltrop[11](1995),pp.13.These transition seems to encourage more collective working than those that were developed in an in-dividual way,because,the terms used now are different:collective mind,flow,process,group of workers, etc that support what literature says about organizations that allows teamworking to reach their strategic objectives[54,63,67].We canfind diverse definitions about teamworking in literature,,showing that it is a tool that assists orga-nizational changes,give themflexibility,workers integration,work speed and innovation[54,63,64,67].Never-theless,not all researchers in this area agree with teamworking kindness,saying that this is not a magic potion because their contribution to the organization major goals will depend on the context and the human resources policies have their meanings,[54,61,63,71]and they consider teamworking is more than a fashion and rep-resent a powerful tool for organizations to manage their resources,it is not the definitive way because it needs time,commitment and a specific culture.Sometime these factors in most cases make difficult its implantation.Well thought-out teamworking exists because a group of persons,and its definition may focus from two perspectives:the sociological one,individual centred and his work well-being(tasks execution improvement time and task conditions)or the organization paradigm that conceives teamworking as a management pro-cesses supporting tool and of improvement of the development of the organization.In this sense are very interest in very interesting work makes a review,not only about the sources of teamworking,but the concept evolution throughout time,from its postulation in early50’s to our time,so the organization vision of the concept[54,67].According to Salas et al.[63],teamworking characteristics are related with the member’s skills, aptitudes and attitudes.This can be appreciated in Tab.5.Tranfield et al[67]based on a literature review make a contribution to the teamworking definition,adding the use organizations make of different types of it,as those to support the self develop andflexibility in permanent work team(semi-autonomous or self directed teams);lean teams that are the core structure of companies that work with lean production processes and teams focused on projects,often used in consultancy. Thefinal conclusion they reach pointed out that there is not consistency in the use of these different types of teamworking and that each organization uses them according to its own context.4Relationship between knowledge management and teamworkingSapsed et al.[40],realized a literature review where they found KM and teamworking as a source of competitiveness.Trough teamworking it is possible to establish a mechanism to coordinate the specialized knowledge of a certain quantity of individuals within an organization[16,56];convert personal knowledge(tacit MSEM email for contribution:submit@International Journal of Management Science and Engineering Management,Vol.2(2007)No.4,pp.278-288283Table5.Teamworking characteristicsCharacteristics Meaning/comprised skillsFlexible and adaptive behaviors,cognitions and attitudes.General team competencies(knowledge, skills,attitudesFeel free to provide and accept feedback based on monitoring behavior.Mutual performance monitoring,constructive and timely feedback and shared situational awarenessMembers being willing and able to back fellow members up during operations.Back-up behavior(compensatory behavior) and adaptabilityTeamwork involves clear and concisecommunicationClosed-loop communicationCo-ordination of collective interdependent action.Co-ordination,shared mental models and interpersonal relationsLeadership skill that enables the direction, planning and co-ordination of activities Development of shared problem models,clear direction,enabling performance environment,decision making/problem solving,maintaining team coherenceAs all teams are not created equal,contextualfactors as well as the task that is facing the team must be considered when deciding the importance of the various competencies needed within a particular team.Importance of particular team competencies will vary by the nature of the teamSource:Salas et al[63].(2000),pp.352.knowledge)in explicit knowledge that then is embowered in new products,process and services[32].When teamworking is used,organizations can improve their deployment cycle in quality and efficiency in production, mostly if is a complex one[55].The growing importance of complex systems and products we canfind actually requires the integration of disparate technical and professional knowledge.These means that individuals cannot possibly absorb all the requisite knowledge domains for their team’s activities[40].This has forced many organizations to use outsourcing.Teams with high cohesion tend to be more insular,closed to the knowledge and influences outside the team[40].Sometimes team knowledge is not more than the sum of their parts.When the team member’s knowledge is similar or very close,teamworking is more efficient,because a tacit understanding is shared and there is less necessity of explanations or demonstrations.While where the knowledge base of the individuals is different,teamworking becomes slow and complicated[40].On the other hand,there is little literature that establishes metrics about KM and teamworking and their relationship.However,separately we canfind research where they are measured and analyzed,as an isolated issues related to others,basically of economic type.There are a variety of tools for the KM evaluation,diagnosis and results used generally in major compa-nies.Public organizations,as the European Centre of Standardization has created a guide that concentrates the steps companies must follow if they want to have KM.That guide is based on a recommendations and ques-tionnaire based on Heissig[57].The American Productivity&Quality Centre(APQC)and Arthur Andersen developed the Knowledge Management Assessment Tool(KMAT)to help companies to evaluate which of their strengths and opportunities lays on KM.It measure the KM processes itself,the leadership,the cul-ture and technology.On the other hand,Ayestaran[52]analyses the organizational issues that can mediate in KM process within universities.The analysis includes the organizational culture,leadership,organizational structure,human resources management and the system of information and communication.Related to teamworking,Levi and Slem[58]carried out a research using a30items questionnaire and leaded interviews where they evaluated workers’attitudes and beliefs about teamworking in a R&D areas. The questionnaire studied teamworking success,the factors that promote it(from the overall organizations and form human resources)and the ideas about self management.Wright and Edwards[70]accomplished and study using quantitative and qualitative data(they made interviews to shopfloor workers and specialized supervisors and a questionnaire that measured skills,job knowledge and effort)to know if teamworking functions and what were the reasons of its success.Winter and McCalla[69]used Belbin’s taxonomy to determine the individual’MSEM email for subscription:info@284J.A.Marin-Garcia&E.Zarate-Martinez:A thoretical review of knowledge management and skills respecting teamworking when working by projects.Generally most of the research in this area use team types to determine the relationships between job characteristics and the outputs in an teamworking environment.It seems there is a potential researchfield.As we said before,some KM frameworks include teamwork-ing as an important element.So Leonard-Barton[22]framework assumes as an important activity to consider a knowledge based organization,share and creative problem solving;including as an organizational capac-ity,employees knowledge and skills as well as the human resource management system(incentives,training, recognition,etc).Nonaka and Takeguchi[32]in their knowledge creation framework make a distinction be-tween individual and group level in order to facilitate the conversion from tacit to explicit knowledge;and in one of the framework stages(externalization),it is necessary for the articulation of this knowledge throughout a collective reflection.And,Heisig[57]framework outlines that to create knowledge it is necessary to share information,so a team is build it very important.The linkages of these two concepts seem to be done by teamworking characteristic and KM frameworks considering as a processes/tools that supports organizations to obtain its goals.However,the relationship be-tween both terms has been little approached in an explicit way and it seems that there is a general assumption that one is a part of a natural manifestation of the other.Based on this,this paper is aimed to look into the rela-tionship between both tools,considering KM frameworks and teamworking characteristics.This relationship is shown in Fig.1,that leaves from the conceptualization of KM made by several authors[22,32,57]and it’s linked with the teamworking characteristics proposed by Salas et al.[63].Fig.1.Linkages of KM and teamwork frameworkOne way to knowledge transfer is trough share problem solving[22],but individual differences as spe-cialization,cognitive style and preferred tools and methods may states as a barriers to problem solving or as a big opportunity to encourages creativity,so at the same time it can provide a new knowledge.Attempting MSEM email for contribution:submit@International Journal of Management Science and Engineering Management,Vol.2(2007)No.4,pp.278-288285 to this,the relationship with teamworking characteristics may be explained from the perspective of diverse knowledge and the team skills,methods and tools,in which it’s necessary to favour a context that encourage people to accept different points of view,even if it is not agreement,without favouring the division of the group.The specialization and the different cognitive styles found in a team need a strong leadership able to mediate over the interactions between opposites,not only to diminish the tension,but to lead the energies to make collaboration between specialities.For if we present the framework,and outlines that a team where problems are solve in a share way,there may exist the following characteristics:·Specific competences,according to context·Visible leadership that encourages a positive interaction environment·Clear communication·Adaptable andflexible attitudes and behaviours.Another part of the linkage we want to outline between KM and teamworking is Nonaka and Takeguchi knowledge creation framework[32].As we stated previously,to this author,knowledge is a dynamic element that is created trough social interactions between people and organization[62];and it is the collective reflection what facilitates knowledge,in it beginnings tacit becomes into explicit form supporting it transfer.The circle of knowledge creation proposed has four steps and according with Nonaka and Takeguchi[32]three of those have been studied from different organizational theory perspectives:socialization from group process theory; combination,from organization culture and internalization from organizational learning.However,external-ization has been little approached.In fact in this step,knowledge conversion(new explicit knowledge creation from existing tacit knowledge)is activated trough dialogue or collective reflection,because during people interaction process it may have perception and understanding differences.Likewise,the individualism is tran-scending to stables a commitment more general,making part of a group.The sum of particular intentions is now part of the team mind[62].Knowledge needs a context to be created,shared and used.Schermerhum et al.[64]argues that teamworking occurs when team members work together using their knowledge and skills to reach certain goals.So it may be said that those people,working together share a context where they interact to accomplish their goals,so our framework outlines that the following elements may be established:·Adaptable andflexible attitudes and behaviors.·Support to the team members during task development.·Clear communication·Interdependent coordination·Specific competences,according to the interaction contextThe European guide to good practices in KM[51]picks Heisig’s knowledgeflows framework[57]that is formed byfive main knowledge activities that must be aligned or integrated into the organization process and activities.The activities the framework refers are about knowledge identification,new knowledge creation, knowledge store,share and use.Each of this stages have to be balanced according with the organization specifications,so they cannot be treated on an isolated way or by pair of activities.New knowledge creation can exist at individual or group level(team)and it must be a social interaction result and it has to be integrated within the organization supported by other activities like sorting,organization, categorization,updating and beflexible to modify the knowledge companies has attending to the in-or-out circumstances.For our research,the step we analyzed is referred to knowledge exchange.When knowledge is shared by artifacts,it is name stock focus.But the major part of knowledge may be transfered from person to person by collaboration[57].This point of view may be supported by tools and methodologies that facilitate the knowl-edge transfer,like intranets/data bases,etc,but if it is not a personal bias to accept knowledge from others, it will be difficult to use/re-use.This may mean that some personal competences are required for knowledge exchange.So theseflow focus support our framework in sense of people that interact with others to knowledge transfer have a bias to·Adaptable andflexible attitudes and behaviors.·Support to the team members during task development·Clear communicationMSEM email for subscription:info@。
feature of literature reviewA literature review is a critical analysis of existing research on a particular topic. It involves the examination and evaluation of previous studies, theories, and concepts related to the subject under investigation. The following are some key features of a literature review:1. Comprehensive coverage: A literature review provides an overview of the existing body of knowledge on a specific topic. It encompasses various sources such as academic journals, books, conference proceedings, and government reports. The review should cover both seminal and recent works to ensure a comprehensive understanding of the subject.2. Critical evaluation: Unlike a simple summary, a literature review goes beyond describing the research; it critically evaluates and synthesizes the information. The reviewer assesses the strengths, weaknesses, and methodological limitations of each study, highlighting areas of agreement and controversy within the literature.3. Thematic organization: Literature reviews often organize the reviewed literature around themes or topics. This structuring helps to identify patterns, trends, and gaps in the existing research, enabling the reviewer to develop a coherent and cohesive analysis.4. Time frame: The literature review may focus on a specific time period, depending on the research question. It can cover the historical development of a topic or concentrate on recent advancements to provide context and identify areas for further investigation.5. Reference to primary sources: A literature review cites and references the original studies and sources it draws upon. This demonstrates the reviewer's engagement with the literature and allows readers to access the cited materials for further reading and verification.6. Identification of gaps and recommendations: By analyzing the literature, a literature review identifies gaps in the existing knowledge or areas where furtherresearch is needed. It may suggest directions for future studies or recommend methodological improvements.In summary, a literature review is a comprehensive, critical examination of existing research that provides an understanding of the current state of knowledge on a particular topic. It offers insights, identifies gaps, and informs the development of new research in the field.。
学科述评怎样写范文## How to Write a Literature Review.A literature review is a critical analysis of a body of research on a specific topic. It provides a comprehensive overview of the existing knowledge on the topic,identifying key themes, theories, and gaps in the literature. Writing a literature review involves several steps:Identifying a research question or topic.Searching and gathering relevant sources.Critically evaluating sources.Organizing and synthesizing information.Writing and revising the review.Building Blocks of a Literature Review.1. Introduction: Introduce the topic of the review and state the research question or problem.2. Body Paragraphs: Discuss the existing literature on the topic, organizing it into themes or subtopics. Critically evaluate the sources, identifying their strengths and weaknesses.3. Discussion: Synthesize the findings of theliterature review, identifying key themes, theories, and gaps in the literature. Discuss the implications of the findings and suggest directions for future research.4. Conclusion: Summarize the main points of the literature review and restate the research question or problem.Tips for Writing a Literature Review.1. Be clear and concise: Write in a clear and concisestyle, using precise language and avoiding jargon.2. Be critical: Critically evaluate the sources you use, identifying their strengths and weaknesses.3. Be objective: Present the information in anobjective and unbiased manner, avoiding personal opinionsor biases.4. Cite your sources: Properly cite all sources used in the literature review using a consistent citation style.5. Proofread carefully: Proofread your literaturereview carefully to ensure it is free of errors.## 如何撰写学科述评。
竭诚为您提供优质文档/双击可除literature,review,模板篇一:打印版literaturereview模板nuclearRadiationanditslong-termhealtheffect(yourtitle)thereisaconstantcontroversyastotheapplicationofnucl earpowerandrisksfromnuclearradiationeversincetheche rnobyldisaster.especiallythereleaseofsubstantialamo untsofradiationintotheatmospherefromjapan’sFukushimadaiichinuclearpowerplantin20xxhastriggere dthewidespreadfearandconcernsoverrisksofradiationle aks,radiationexposure,andtheirimpactonpeople’shealth.thecommonsensicalandintuitiveresponseofthep ublicisthatnuclearradiationismostlikelytocauseacanc erorgeneticdiseases.manyresearchers,however,assured thepublicthatthereisnosubstantialdangerasassumed,andnuclearpowerisnotasfearfulormenacingasitseemstobe. cohen(20xx),blumenthal(20xx)andbai(20xx),forexample ,citednumericalevidenceandresortedtoscientificfacts toillustratethatacertainlevelofnuclearradiationrisk swon’tposerealdangerifhandledproperlywiththecurrenttechn ologyavailableorbyfollowingtheprescribedrules.theyd oadmitthepossibilityofradiationinitiatingcertainkin dsofdiseases,though.onlyexposuretohighdosesofradiat ionorlong-termlowdoseexposurecouldleadtoacutehealth problems(bai20xx).nevertheless,noteveryoneagrees.co rnelio(20xx),ontheotherhand,holdsthatnuclearradiati onismostlikelytothreatenpeople’shealthbycontaminatingmilk,vegetables,andrainwater. theliteratureontherelationshipbetweenradiationandhe althlargelyfocusedonthemanageabilityofnuclearrisksa ndplayeddownthedamagethatnuclearradiationislikelyto cause.theresearchesgenerallytookadetourastowhetherthereis anysolidevidencetobearoutthelong-termhealthimpactof nuclearradiation.thereneedstobemorewell-groundedstudiesonthecorrelationbetweenradiationandhealth,andon thepossiblelong-termhealtheffectsinordertoaddressth econcernsofthegeneralpublic.besides,wealsoneedtoans werquestionslike “whyisthereadisparitybetweenthecommonsensicalfeeli ngofthepublicandtheexplicationofferedbyexpertsconce rningnuclearradiationandhealth”“,arescientistsbiasedandusethefactsandstatisticsto theirfavor”and“istherealong-termnegativehealthimpactifonetakesmo deratedosesofnuclearcontaminatedfoodoveralongperiod”题目小二字体小四如果是400字数刚好,最下面还有一点空间写下名字。
Literature ReviewKnowledge ManagementContent1. Introduction (1)2.Definition of Knowledge Management (3)3. Theoretical Perspective (4)3.1. Source of Knowledge (4)3.2. Knowledge Accessibility (5)4. Models of Knowledge Management (7)4.1 Philosophy-based model of KM (7)4.2 Cognitive model of KM (7)4.3 Community of practice model of KM (8)4.4 Network model of KM (9)4.5 Quantum model of KM (10)5. Functions and Benefits of Knowledge Management (11)6.Application (13)6. 1 Knowledge Management Process (13)6.2 Case Study (13)Conclusions (17)References (18)1. IntroductionKnowledge management (KM) comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organizations as processes or practices (, 2012).An established discipline since 1991, KM includes courses taught in the fields of business administration, information systems, management, and information sciences. More recently, other fields have started contributing to KM research, these include information and media, computer science, public health, and public policy .etc.Driven by knowledge (Liao, S-H., 2003) economy and society, knowledge management (KM) becomes increasingly prevalent in both academic literature and practical use. KM technologies and their applications are not only fundamental components of KM operations in organizations, but also basic tools of knowledge workers' daily work. KM technologies reflect various understandings and solutions provided to problems in both academic research and practical work, they are fundamental to the success of KM programs. As KM theories evolve and new technologies emerge, discovering the linkage between them has become a complex proposition. Previous studies have been done on drawing a comprehensive picture of KM technologies. With new technologies constantly emerging, this paper, however, reviews the conceptual foundations of KM technologies, and explores the functions and classifications of KM technologies and applications according to the authors' recent literature survey.Many large companies (, 2012) and non-profit organizations have resources dedicated to internal KM efforts, often as a part of their business strategy, information technology, or human resource management departments. Several consulting companies also exist that provide strategy and advice regarding KM to these organizations.Knowledge management efforts (, 2012) typically focus on organizational objectives such as improved performance, competitive advantage, innovation, the sharing of lessons learned, integration and continuous improvement of the organization. KM efforts overlap with organizational learning, and may be distinguished from that by a greater focus on the management of knowledge as a strategic asset and a focus on encouraging the sharing of knowledge. It is seen as an enabler of organizational learning and a more concrete mechanism than the previous abstract research.Table 1: Important research contributions to KM KM topics Generation AuthorsExplicit, Tacit and Implicitknowledge1st Gen Polyani (1966); Nonaka and Takeuchi (1995) KM KM fundamentals1st Gen Wiig (1993),Liebowitz &Beckman (1998) KM frameworks2nd Gen Holsapple and Joshi (1997), Rubenstein et al.(2001) KM projects2nd Gen Davenport et al. (1998) KM and AI2nd Gen Fowler (2000),Liebowitz (2001) KM and decision support3rd Gen Courtney (2001),Bolloju et al. (2002) KM software tools 3rd Gen Tyndale (2002),The fishbone diagram of the article is shown below.Knowledge ManagementDefinitionFunctions & Benefis Models TheoreticalPerspective SourceAccessibilityIntroductionPhilosophyNetwork Application Case Study Process CognitiveQuantumPractice2.Definition of Knowledge ManagementThere are several conflicting definitions and overlapping opinions of KM among researchers. However the central concept is still the same for all of them: managing the knowledge and encouraging people to share the same to create the value adding products and services (Bhatt, 2001; Chorafas, 1987; and Malhotra, 1998). KM is the systematic explicit and explicit management of vital knowledge and its associated processes of creating, gathering, organizing, diffusion, use and exploitation. It has been defined in a number of ways, but in general the idea relates to unlocking and leveraging the knowledge of individuals so that it becomes available to be used as an organizational resource. KM makes knowledge independent from the particular individuals. Different researchers have used different approaches to define KM in their literature. Singh et.al.(2006) classified them with different theoretical perspectives namely need of KM, What KM demands, KM practices, KM and IT, KM processes, and Holistic nature of KM. The present study classifies these KM definitions further into objectives of KM and strategy, KM and Intellectual Capital, and What KM can do.There are variety of disciplines that have influenced and informed the field of KM thinking and praxis - prominent being philosophy, in defining knowledge; cognitive science (in understanding knowledge workers); social science (understanding motivation, people, interactions, culture, environment); management science (optimizing operations and integrating them within the enterprise); information science (building knowledge-related capabilities); knowledge engineering (eliciting and codifying knowledge); artificial intelligence (automating routine and knowledge-intensive work) and economics (determining priorities).Thus there exists a lot of working definitions of KM and embryonic philosophies circulating in the literature and around corporations of the world.For some, KM is a "conscious strategy of getting the right knowledge to the right people at the right time and helping people share and put information into action in ways that strive to improve organizational performance" (O'Dell and Jackson, 1998, p.4). For others, it is "formalization of, and access to, experience, knowledge and expertise that create new capabilities, enable superior performance, encourage innovation and enhance customer value" (Beckman, 1997, pp. 1-6). However, most working definitions in the literature focus on the common idea that KM can incorporate any or all of the following four components: business processes, information technologies, knowledge repositories and individual behaviours (Eschenfelder et al., 1998). With the aim of improving organizational productivity and competitiveness, these four permit the organization to methodically acquire, store, access, maintain and re-use knowledge from different sources. A consistent theme in all espoused definitions of KM is that it provides a framework that builds on past experiences and creates new mechanisms for exchanging and creating knowledg3. Theoretical PerspectiveThe theoretical perspective to analyze knowledge management is concerned with defining and describing the fundamentals of KM (Alavi, M. and Leidner, D. ,1999). Because the KM discipline is still so young, we believe that presenting a variety of views is better than trying to describe the subject from just one or two perspectives. Based on the definition of KM, this section begins with the sources of knowledge. Then the characteristics and relationships between knowledge concepts are described (Alavi, M. and Leidner, D., 1999).3.1. Source of KnowledgeIt is important to note that knowledge can only be gained or obtained from outside sources or generated internally. Even though knowledge is available from outside or internal sources, it generally originates within individuals, teams, or organization processes. Once extracted it may be stored in a repository to be accessed and shared by other individuals or groups within an organization. Davenport and Prusak suggested five types of knowledge that correspond to the source of each: Acquired knowledge comes from outside the organization. Dedicated resources are those in which an organization sets aside some staff members or an entire department (usually research and development) to develop within the institution for a specific purpose. Fusion is knowledge created by bringing together people with different perspectives to work on the same project. (Apurva Anand et al. / International Journal of Engineering Science and Technology) (IJEST) Adaptation is knowledge that results from responding to new processes or technologies in the market place. Knowledge networking is knowledge in which people share information with one another formally or informally.3.1.1. Knowledge DimensionsThere are many aspects around which knowledge can be described. In this paper, several characteristics of knowledge will be discussed such as storage, media, accessibility, hierarchy and difference between data, information and knowledge. In addition, some definitions of KM will be considered for taking a more in depth look.3.1.2. Knowledge storage mediaThere are several storage media in which knowledge can reside. The best known can be human mind, organization, document, and computer as shown in figure1. Knowledge in the human mind is often difficult to access; organizational knowledge is often diffuse and distributed; document knowledge can range from free text to well-structured charts and tables; computer knowledge is formalized, sharable, and often well-structured and well-organized.DifficultTo access HumanMind Diffuse anddistributedOrganization Formal andsharable ComputerFree text or well structuredDocumentFigure 1: Knowledge storage media and its features3.2. Knowledge AccessibilityThere is the dimension of knowledge accessibility (Apurva Anand, M.D.Singh, 1999).Nonaka and Takeuchi have divided accessibility into two categories: tacit and explicit.Y et, in many books it is viewed that there may be three stages of accessibility: tacit,implicit, and explicit. Accessibility can be mapped to storage media. Knowledge gainsin value as it becomes more accessible and formal.3.2.1. Tacit KnowledgeTacit knowledge is knowledge that cannot be expressed (See Figure 2). As ( MichaelPolanyi, 1988) the chemist turned- philosopher who coined the term put it, "We knowmore than we can tell." Polanyi used the example of being able to recognize aperson‟s face but being only vaguely able to describe how that is done. What werecognize is the whole or the gestalt and decomposing it into its constituent elementsso as to be able to articulate them fails to capture its essence. Reading the reaction ona customer‟s face or entering text at a high rate of speed using a word processor offerother instances of situations in which we are able to perform well but unable toarticulate exactly what we know or how we put it into practice. In such cases, theknowing is in the doing, a point to which we return.Tacit Knowledge Human Mind And Organization Accessible indirectlyonly with difficultythrough knowledgeElicitation andobservation ofbehavior.Storage Mediate Feature Figure 2: Tacit Knowledge3.2.2. Implicit KnowledgeImplicit knowledge is knowledge that can be expressed (See Figure 3). Its existence isimplied by or inferred from observable behavior or performance. This is the kind ofknowledge that can often be teased out of a competent performer by a task analyst,knowledge engineer or other person skilled in identifying the kind of knowledge thatcan be articulated but hasn‟t. In analyzing the task in which underwriters at ancompany processed applications, for example, it quickly became clear that the rangeof outcomes for the underwriters‟ work took three basic forms: they could approve theapplication, they could deny it or They could counter offer. Y et, not one of theunderwriters articulated these as boundaries on their work at the outset of the analysis.Once these outcomes were identified, it was a comparatively simple matter to identifythe criteria used to determine the response to a given application. In so doing, implicitknowledge became explicit knowledge.Implicit Knowledge Human MindAndOrganization Accessible through querying and discussion, but informal knowledge must firstbelocated and thencommunicated Storage Mediate FeatureFigure 3: Implicit Knowledge3.2.3. Explicit KnowledgeExplicit knowledge, as the first word in the term implies, is knowledge that has beenexpressed and captured in the form of text, tables, diagrams, product specificationsand so on (See Figure 4). In Harvard Business Review article titled "The KnowledgeCreating Company”. Ikujiro Nonaka refers to explicit knowledge as "formal andsystematic" and offers product specifications, scientific formulas and computerprograms as examples. An example ( Aune, B., 1970) of explicit knowledge withwhich we are all familiar is the formula for finding the area of a rectangle (i.e., lengthtime‟s width). Other examples of explicit knowledge include documented bestpractices, the formalized standards by which a claim is adjudicated and the officialexpectations for performance set forth in written work objectives ( Barton- Leonald,D., 1995).ExplicitKnowledge Document And Computer Readily accessible, as well as documented intoformal knowledgesources that areoftenwell-organized. Storage Mediate FeatureFigure 4: Explicit Knowledge4. Models of Knowledge ManagementLiteratures and praxis reveal that there are as many KM models as there are practitioners and theorists alike. However, a cognitive model of KM is receiving considerable attention in the literature and praxis (Swan and Newell, 2000). Other models, such as network, community (Swan and Newell, 2000), and philosophical are also receiving attention. With advances in quantum physics, the quantum perspective is also emerging. Each model treats knowledge in its own particular way; thus, has different KM approaches (Swan and Newell, 2000). These models are discussed in the following.4.1 Philosophy-based model of KMThe philosophical model is concerned with the epistemology of knowledge or what constitutes knowledge. The main concern of it is how to collect information about social and organizational reality and focus on objectives (values, abstractions, minds), types (concepts, objects, prepositional) and the sources of knowledge (perception, memory, reason). It is also concerned with the relationship of knowledge to other notions such as certainty, belief justification, causation, doubt and revocability.The philosophical model of KM is an attempt to think deeper on how one thinks and acts by posing deep-knowledge questions about knowledge within organizations (Murray, 2000). The model provides a high-level strategic overview and creates a valuable framework of understanding, which informs later knowledge initiatives.Polanyi (1966) treats tacitness and explicitness as two different dimensions of knowledge. Hence, "all knowledge is either tacit or rooted in tacit knowledge" (Polanyi, 1966, p. 7) and, as such, is human activity. The philosophy-based KM model is based on interactive dialogues within a strategic context. Numbers of international research studies conducted by the Cranfield School of Management (Murray and Myers, 1997; Kakabadse and Kakabadse, 1999) show that the philosophy-based model of KM is practised by top teams in learning organizations; where the environment is conducive to an open, quality dialogue. Due to its higher level of operationally - strategic organizational capacity and its focus on dialogue, top teams have a very low dependency on technology. The model holds that KM does not need to be technology intensive or technology driven. It is actor intensive and actor centered actually. It is based on the Socratic definition of knowledge and a searc h for the highest knowledge - wisdom (Plato, 1953).4.2 Cognitive model of KMLeading management and organizational theorists summarized the concept of knowledge as a valuable strategic asset because for an organization to remaincompetitive it must efficiently and effectively create, locate, capture and share knowledge and expertise in order to apply that knowledge to solve problems and exploit opportunities (Winter, 1987; Drucker, 1991; Kougot and Zander, 1992). For the cognitive model of KM, knowledge is an asset; it is something that needs to be accounted for and a number of efforts are being made to develop procedures for measuring it (Sveiby, 1997; Swan and Newell, 2000). Knowledge is seen as something that needs to be managed (Dodgson, 2000, p. 37). This model builds particularly on definition of knowledge by Schank and Abelson (1977), Holliday and Chandler (1986), and Edvinsson and Malone (1997).Some researchers argue that the cognitive model of KM probably more applicable to the re-utilization of knowledge; exemplified by instances when a new technology has been effectively adopted by an organization and becomes embedded within organizational practices and routines so that it is an accepted part of the organizational culture (Clark and Staunton, 1989; Swan and Newell, 2000). The organizational focus is to ensure the efficient exploitation of the technology, which is achieved by making explicit the rules, procedures and processes surrounding its use. It makes extensive use of, and is dependent on, databases, group ware, and enterprise and Web-based systems (McKinlay, 2000). Cognitive models of KM are integrative or controlling in approach, operating predominately at the operational level (McKinlay, 2000).4.3 Community of practice model of KMOne of the oldest models of KM is community of practice (CP), which receives revival and recognition within contemporary organizations. The CP model of KM builds on the sociological and historical perspective. Kuhn (1970, p. 201) argued that scientific knowledge is "intrinsically the common property of a group or else nothing at all". Others expanded this assertion and argued that all knowledge, not just scientific knowledge, is founded in the thinking that circulates in a community (Rorty, 1979; Barabas, 1990). Barabas (1990, p. 61) argues that "there is no universal foundation for knowledge, only the agreement and consensus of the community".The term "community of practice" was coined in the context of studies of traditional apprenticeship (Lave and Wenger, 1991). A CP model is widely distributed and can be found at work, at home or amongst recreational activities. The model assumes the sense of joint enterprise that brings members together, relationships of mutual engagement that bind members together into a social entity and the shared repertoire of communal resources that members have developed over time through mutual engagement (Wagner, 2000). Members of a community of practice are informally bound by the values they find in learning together and from engaging in informal discussion to help each other solve difficult problems. In organizations, community of practice arises as people address recurring sets of problems together. By participating in a communal manner, they can do the job without having to remember everythingthemselves (Wagner, 2000). Because membership is rely on participation rather than on official status, community of practice is not bound by organizational affiliation. Some contend that the CP model is also particularly important for selection and implementation activity which require that explicit knowledge be re-interpreted, re-created and appropriated alongside locally-situated, contextually-specific, often tacit, knowledge about organizational practices and processes (Wilson et al.,1994; Swan and Newell, 2000). These episodes require actors with relevant tacit knowledge and expertise to work together, re-creating and applying transferred information in new and appropriate ways at the local level (Swan and Newell, 2000). However, the engagement of actors with relevant tacit knowledge (Wilson et al., 1994), the development of social cultures and communities of practice, the social construction of new meanings and understandings (Weick, 1995) and the politics of decision making and change (Scarbrough and Corbett, 1992) need to be conducive to the CP approach (Swan and Newell, 2000).4.4 Network model of KMThe networking perspectives of KM emerge parallel with the theories of the network organization and focus on acquisition, sharing and knowledge transfers. Network organizations are considered to be characterized by horizontal patterns of exchange, interdependent flow of resources and reciprocal lines of communication (Powell, 1990). From the network perspective, the idea of knowledge acquisition and sharing is seen as a primary lever for organizational learning in order for an organization to choose and adopt new practices where relevant (Everett, 1995). The network perspective acknowledges that individuals have social as well as eco nomic motives and that their actions are influenced by networks of relationships in which they are embedded; hence the socialization of knowledge (Swan and Newell, 2000).Daily sharing of knowledge goes on in and amongst most organizations, of course, and in geographically-dispersed companies some of this has been a practice for many years (Hayes, 2001). Knowledge managing is perceived as collaboration that requires special collaborative and networking skills, with less emphasis on individual achievement and more on teamwork. IT-tools are seen as complementary facilities providing access to other knowledge and/or other databases. In praxis, this model aligns with strategic alliances and IT-networks perspectives (Swan and Newell, 2000). Network models of KM are integrative in approach as they try to develop networks structures and a way to control flow of information. It has the strategic intention of tapping across levels within organization and industry (Swan and Newell, 2000).4.5 Quantum model of KMThe quantum perspective builds on the work of quantum physics, emergent quantum technology and consequential economy. It assumes that current information and communication technology will fundamentally change when built using quantum principles. Quantum computing will be able to make rational assessment of an almost infinite complexity and will provide knowledge that will largely make sense to people (Tissen et al., 2000). In order to cope with new levels of complexity and decision-making, actors will not just need knowledge but meaningful knowledge or, in Aristotilian terms, wisdom. It allows multiple-reality decision making in business situations where paradoxes prevail and human-level decision making falls short (Tissen et al., 2000).Quantum model of KM is largely dependent on quantum computing and the assumption that most intellectual work will be performed by IT-based tools. The quantum model of KM is simultaneously integrative and interactive of operations at all levels of organization - hence, solving complex, conflicting and paradoxical problems in a way that is beneficial to shareholders, stakeholders and society.5. Functions and Benefits of Knowledge Management Technology plays an important role in KM, but they cannot be overemphasized. In the KM process, human beings are at the center and technologies are serving as auxiliary tools (Lu and Liu, 2008). Nevertheless, technologies are still an essential tool for KM implementation and for support of human activities in organizations and enterprises as well.Basically, KM technologies must provide certain functions in KM life cycle functionality: (1) Acquisition and capture; (2) Organization and storage; (3) Retrieval;(4) Distribution and presentation; and (5) Maintenance. KM's major objective is to connect people and stimulate collaboration. The overall architecture and functionality must support this at all times. The ability to capture and manage human-added values makes IT particularly suited to dealing with knowledge (Gottschalk, 2005).Alavi and Leidner have developed a framework to understand functions of IT in KM processes through the knowledge-based view (Alavi and Leidner, 1999). One important implication of this framework is that each of the four knowledge processes of creation, storage and retrieval, transfer, and application can be facilitated by IT. For instance, IT can increase knowledge transfer by extending the individual's reach beyond the formal communication lines and by enabling knowledge workers to share information from various sources; IT can also support knowledge application by embedding knowledge into organizational routines, and enhance the speed of knowledge integration and application by codifying and automating organizational routines.As to the benefits of KM technologies throughout organizations, Gilbert et al. mentioned four (Gilbert, 2007): (1) Technologies allow users to access knowledge content in context of the situation and process where they need it –to promote fast and easy retrieval; (2) Technologies align processes to support knowledge creation and knowledge use; (3) Technologies automate the knowledge life cycle, and thus they help ensure that content is produced in a timely way and maintain the quality and relevance of the knowledge base over time; and (4) Use the service management system to query data and visualize knowledge-related and knowledge-impacted operational and performance metrics, providing feedback, as relevant, to IT users, management and executives.In a study on efficiencies from KM technologies in a military enterprise concludes two functions of KM technologies (Schulte, 2006): (1) They help improve performance through increased effectiveness, productivity, quality and innovation; and (2) They increase the financial value of the enterprise by leveraging human capital.According to Terra, KM has seven dimensions: strategy, culture and organizational values, organizational structure, human resource skills, information systems, measuring and environmental learning (Terra, 2000). Therefore, IT is only one of the dimensions of KM, and technologies do not transform information into knowledge on their own. The ultimate challenge of KM is to increase the chances of innovation through knowledge creation. The role of IT in this context is to exte nd human capacity of knowledge creation through the speed, memory extension and communication facilities of technologies (Zack, 1999).Studies indicate that KM technologies are adapting their functions in organization shifting from knowledge processing enablers to KM processes enablers, driving towards business enablers6.Application6. 1 Knowledge Management ProcessSince that KM is complex ( Bassi, L.J.,1997 ), heterogeneous area. Our objective will be precisely to review the different KM process with the aim to understand the different steps involved within it. This study considers a total seven approaches: Wiig, Meyer & Zack, Mc Elory, Bukowitz & Williams, Wong & Aspinwall, Lee et.al. and Dagnfous & Kah. As observed by prior researchers, most small and large organizations practicing any KM would need to participate in each of these KM processes, at least to some extent. Overall KM process can be divided into four main processes and these four processes can be further classified into sub-processes ( Argyris, C., 1993), (See Figure 5).∙Knowledge capture and creation.∙Knowledge organization and retention.∙Knowledge dissemination.∙Knowledge utilization.Knowledge capture and Creation Knowledge Organizationand Retention Knowledge Dissemination Knowledge Utilization Figure 5: KM ProcessesKnowledge capture and creation (Beckman, T., 1999) is a process in which knowledge identification, capture, acquisition, and creation is done. Knowledge organization and retention is a process in which knowledge in tacit form may be codified in an understandable form to the extent possible (Millar et al., 1997). After doing this knowledge needs to be categorized, and stored in repositories in a standard format for later use. Knowledge dissemination is a process which involves knowledge sharing among all within the organization both of tacit and explicit form. A combination of incentives and a cooperative culture are the main supporting factors of knowledge dissemination (Morris & Empson, 1998). Knowledge utilization ( Apurva Anand, M.D.Singh, 1990) is a process of the application and use of knowledge in the organization value-adding process.6.2 Case StudyThe application of knowledge management technologies in education is a typical example. The available knowledge management technologies include data mining, case-based reasoning, information retrieval, topic maps (Li Y ang, 2007). We will。