Dessler_hrm14_ ppt_01.ppt(1)

Human Resource Management, 12e (Dessler)Chapter 1 Introduction to Human Resource Management1. Multiple Choice（There is only one correct answer.）1) The basic functions of the management process include all of the following EXCEPT________.A) planningB) organizingC) outsourcingD) leadingE) staffing2) Which function of the management process includes selecting employees, setting performance standards, and compensating employees?A) leadingB) organizingC) planningD) motivatingE) staffing3) ________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.A) Industrial psychologyB) Labor relationsC) Human resource managementD) Behavioral managementE) Organizational health and safety management4) Personnel activities associated with human resource management most likely includes all of the following EXCEPT ________.A) providing incentives and benefitsB) orienting and training new employeesC) appraising employee performanceD) building employee commitmentE) developing customer relationships5) According to experts, the primary hindrance to a firm's productivity is its inability to ________.A) establish effective manufacturing facilitiesB) acquire and maintain human capitalC) use advanced accounting controlsD) attain adequate cash and creditE) develop organizational plans6) In most organizations, human resource managers are categorized as ________, who assist and advise ________ in areas like recruiting, hiring, and compensation.A) staff managers; line managersB) line managers; middle managersC) line managers; staff managersD) compensation managers; line managersE) functional managers; staff managers7) Which of the following has historically been an integral part of every line manager's duties?A) responding to customer complaintsB) developing budgetary guidelinesC) handling personnel issuesD) creating personnel policiesE) establishing dress codes8) A line manager's human resource responsibilities most likely include all of the following EXCEPT ________.A) maintaining department moraleB) training employees in new positionsC) controlling labor costsD) protecting employees' healthE) marketing new products and services9) Which of the following is most likely NOT a function of the human resource manager?A) directing personnel activities within the HR departmentB) ensuring that line managers are implementing HR policiesC) advising line managers about how to implement labor lawsD) representing the interests of employees to senior managementE) integrating the duties of line managers with staff managers10) All of the following are ways in which an HR manager most likely assists and advises line managers EXCEPT ________.A) ensuring compliance with occupational safety lawsB) administering health and accident insurance programsC) representing employees' interests to upper managementD) making strategic business planning decisionsE) hiring, training, and evaluating employees11) All of the following are examples of human resource specialties EXCEPT ________.A) recruiterB) job analystC) financial advisorD) compensation managerE) labor relations specialist12) In general, how many human resource employees would be on staff for a firm with 500 total employees?A) 1 B) 2 C) 5 D) 10 E) 2013) In most firms, line managers work in conjunction with HR managers when ________.A) visiting college campuses to recruitB) interviewing job applicantsC) administering preemployment testsD) filing benefits informationE) testing employees for drugs14) What term refers to the knowledge, education, training, skills, and expertise of a firm's workers?A) human resourcesB) human capitalC) intangible assetsD) contingent personnelE) intellectual property15) Strategic human resource management refers to ________.A) formulating and executing human resource policies and practices that produce the employee competencies and behaviors the company needs to achieve strategic aimsB) planning the balance of internal strengths and weaknesses with external opportunities and threats to maintain competitive advantageC) emphasizing the knowledge, education, training, skills, and expertise of a firm's workersD) extending a firm's sales, ownership, and manufacturing to new marketsE) managing a firm's insurance benefits administration process2.True or False1) Communicating is one of the five basic functions of the management process.2) Hiring the wrong person for the job, committing unfair labor practices, and failing to motivate employees are personnel mistakes that hinder firms from achieving positive results.3) Staff managers are authorized to issue orders to subordinates and are directly in charge of accomplishing the organization's basic goals.4) Human resource managers assist line managers with hiring, training, evaluating, rewarding, counseling, promoting, and hiring employees.5) Strategic human resource management refers to performing transactional duties that satisfy the needs and demands of both the employees and the employer.3. Please discuss the following question (You are allowed to answer the followi ng questions in Chinese).Why is human resource management important to all managers? What is the role of line managers in human resource management?。