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2011.5 人力资源管理师四级 真题及答案(全)

2011.5  人力资源管理师四级 真题及答案(全)
2011.5  人力资源管理师四级 真题及答案(全)

2011年5月企业人力资源管理师四级真题(全)

第一部分职业道德

一、职业道德基础理论与知识部分(第1~1 6题)

答题指导:

◇该部分均为选择题,每题均有四个备选项,其中单项选择题只有一个选项是正确的,多项选择题有两个或两个以上选项是正确的。

◇请根据题意的内容和要求答题,并在答题卡上将所选答案的相应字母涂黑。

◇错选、少选、多选,则该题均不得分。

(一)单项选择题(第1~8题)

1、职业道德是从业人员在职业活动中( )。

(A)必须服从的工作指令(B)应该遵循的行为规范

(c)衡量绩效的根本标准(D)自我评价的价值尺度

2、从业人员在职业活动中应遵循的内在的道德准则是( )。

(A)真实、谨慎、勤奋(B)忠心、Fi堇、殷勤

(c)忠诚、审慎、勤勉(D)诚信、审问、勤快

3、与其他职业行为准则相比,职业道德的特征包括( )。

(A)超稳定性(B)适用范围上的无限性

(c)表现形式上的单一性(D)一定的强制性

4、关于职业道德品质,下列说法中正确的是( )。

(A)具有良好职业道德品质的员工更容易取得职业成功

(B)在职业生涯中,职业技能显然比职业道德品质重要得多(c)在职业道德品质修养过程中,环境的影响占据主导地位

(D)考察从业人员的职业道德品质,最关键的是看其工作绩效

5、在美国学者詹姆斯·H·罗宾斯看来.“敬业”的本质是( )。

(A)绝不朝三暮四,不把工作当作跳板

(B)干一行,爱一行,服从安排,不挑肥拣瘦

(c)以尊敬、虔诚的心灵对待职业,甚至存有敬畏感

(D)心灵的坦荡和安然

6、同事问建立信赖关系应该努力做到( )。

(A)开诚布公相处,多批评指正同事的缺点和不足

(B)坚持让事实说明一切,遇到误解时少解释、少争论

(c)加强同学、老乡间的联系和沟通,形成稳定的信赖关系

(D)彼此看重对方,不说同事的坏话

7、关于“平等待人”,理解或做法正确的是( )。

(A)服务顾客时,不作任何区别

(B)别人如何待我,我就如何待别人

(c)多劳多得,少劳少得.不劳动者不得食

(D)把尊重人格作为平等待人的核心

8、对一般从业人员而言,践行“纪律”的要求是( )。

(A)学习岗位规则、执行操作规程、遵守行业规范、严守法律法规

(B)理解岗位规则、创新操作规程、执行行业规范、遵守法律法规

(c)熟悉岗位规则、简化操作规程、遵守行业规范、维护法律法规

(D)学习岗位规则、掌握操作规程、改革行业规范、执行法律法规

(二)多项选择题(第9~16题)

9、关于“节约”,正确的说法是( )。

(A)节约是企业兴盛的重要保证

(B)节约是从业人员立足企业的品质

(c)节约是从业人员事业成功的法宝

(D)节约是企业赢得利润的最关键的手段

10、从‘‘合作’'角度来看,一个优秀团队的表现在于( )。

(A)成员对团队具有强烈的归属感

(B)团队对成员具有强大的凝聚力

(c)成员必须依赖团队才能生存发展

(D)团队排斥成员个体性的思想和行为

I l、关于“尊重集体”的含义,理解正确是( )。

(A)处处为企业着想

(B)坚持企业利益高于一切

(c)尊重集体,核心就是尊重领导

(D)忠诚所属企业

12、我国社会主义职业道德建设( )。

(A)以为人民服务为核心

(B)以集体主义为原则

(c)以爱祖国、爱人民、爱劳动、爱科学、爱社会主义为基本要求

(D)以敬业、奉献、和谐、享受为导向

13、关于职业化,正确的说法有( )。

(A)职业化就是职业的终身化、固定化

(B)职业化也称专业化

(c)职业道德、职业荣誉感、职业责任感是职业化素养中的根本内容

(D)职业化是全球职场的通用语言和职场文化

14、职业技能的特点包括( )。

(A)个体性

(B)专业性

(c)层次性

(D)时代性

15、当代西方发达国家在职业道德建设上的主要做法包括( )。

(A)倡导个性,逐渐淡化职业道德要求

(B)加强职业道德立法

(c)注重信用档案体系建设

(D)适应网络化和扁平化办公的需要,逐渐减少在岗培训

16、从业人员加强职业道德修养的途径和方法有( )。

(A)自我教育、自我改造、自我磨砺、自我完善

(B)加强“慎独”,积善成德

(c)向英雄模范人物学习

(D)处理同事关系时宽容大度,一切不放在心上

二、职业道德个人表现部分(第17~25题)

答题指导:

◆谈部分均为选择题,每题均有四个备选项,您只能根据自己的实际状况选择其中一个选项作为您的答案。.

◆请在答韪卡上将所选择答案的相应字母涂黑。

17、如果你的上司总是要求员工坚守岗位、无私奉献,但他自己却很少做到,你的看法是( )。

(A)上司对下属提出各种要求,这是天经地义的事儿

(B)一般不会相信上司的话

(C)很气愤,但也没有办法

(D)这样的上司难以服众,也让人看不起

18、在同事们看来,张某是一个十分自私贪婪而又妒忌心极强的人,不料他因违章操作造成事故

而受到严厉处罚,你觉得大家对张某的看法会是( )。‘…~。’。

(A)报应

(B)略感同情

(c)值得大家警醒和借鉴

(D)希望他深刻反思

19、作为你每天必用的交通工具,最近几天,你的自行车接连被扎破轮胎,你上班迟到,受到上

司的严厉批评,气恼之下,你决心找到作案人,便到派出所报了案,但都无济于事,因为你

无法日夜看守在自行车旁。对此,你会( )。

(A)把自行车搬回家

(B)再买一辆新的自行车

(c)写一张告示,严厉谴责这种损人不利己的行为

(D)把自己怀疑的对象的自行车也扎破,以示警告

20、某同事在尾货市场淘到一件衣服,可谓物美价廉,你对这件衣服也是爱不释手,你会( )。

(A)和同事商量,看看能不能卖给自己

(B)自己亲自去尾货市场淘

(c)想到撞衫的缘故,放弃了

(D)想到一分钱一分货的道理,就不贪这便宜了

21、你在某小饭馆吃饭,fT--~“鱼香肉丝”,结果服务员却给你端上来一盘“京酱肉丝”。你会

(A)退回,要饭馆按照自己的要求重新做

(B)将就吃,但必须向饭馆说明

(c)将就吃,但要求饭馆打个折扣

(D)如果饭馆能够赔礼道歉,这事就不计较了

22、三聚氰胺奶粉事件刚刚过去了几年,据报道,最近又有不法厂家铤而走险,生产并销售毒

奶粉。对此,你的看法是( )。。’一’

(A)明知故犯,罪加一等,只有加重处罚,才能改变局面

(B)商人都是见利忘义的,发生这样的事情不奇怪

(c)国人的道德水平就是这样,无奈、无语

(D)严厉处罚不作为的行业管理人员

23、如果你发现一段事件以来上司比较疏远自己,相反,对其他同事却很重视,你会( )。

(A)把自己的工作干好了即可

(B)既然如此,工作上只要应付过去就行

(c)找他沟通一下

(D)认为目前这样的状况是可以接受的

24、主管很信任你,给你分配了一项重要任务。然而,照目前进度,要完成这项任务比登天还难。

接受任务时,你曾向主管做过保证,但没料想情况会这样。对此,你会( )。’

(A)尽最大努力,而能不能完成任务只能听天由命了

(B)后悔在主管面前把话说得太满

(c)辜负主管信任,如果到时完不成任务只好以辞职收场了

(D)尽快向主管反应情况

25、你的主管领导与公司总经理闹了矛盾,矛盾闹下来双方逐渐生分了。在主管和总经理之间,

(A)倾向于站在主管一边

(B)倾向于站在总经理一边

(c)干着急,又不知道怎么办

(D)不介入他们之间的是非

第二部分理论知识

(26~125题,共100道题,满分为100分)

一、单项选择题(26~85题,每题1分,共60分。每一小题只有一个确定的答案,请在答题卡上将所选答案的相应字母涂黑)

26、( )是认识客观现象,向人们提供实在、有用、确定、精确的知识的方法。

(A)例证研究方法

(B)实证研究方法

(c)对比研究方法

(D)规范研究方法

27、( 4)表示劳动力供给有弹性,即劳动力供给量变动的百分比大于工资率变动的百分比。

(A)E<0

(B)E>O

(C)E<1

(D)E>1

28、( 21 )是造成非正常失业的主要原因。

(A)劳动生产率提高

(B)总供给不足

(c)市场经济的动态性

(D)总需求不足

29、劳动行政部门发布的规范性文件称为( 33 )。

(A)宪法

(B)劳动法律

(c)国务院劳动行政法规

(D)劳动规章

30、正常情况下,每个月依照法定程序延长的工作时间不能超过( )。

(A)20小时

(B)30小时。

(c)36小时

(D)40小时

31、劳动法律关系的( )是指劳动法律关系主体依法享有的权利和承担的义务。

(A)原则

(B)客体

(c)内容

(D)事实

32、关于劳动法的监督检查制度,说法不正确的是( 38 )。

(A)它规定了劳动关系的内容

(B)它是实施劳动监督检查的职权划分和行为规则

(c)它规定了以何种手段实现和保证各项劳动法律制度的实施(D)各项劳动法律制度的范围与劳动监督检查制度的范围是一致的

33、消费者市场是指所有为了( )而购买物品或服务的个人和家庭所构成的市场。

(A)家庭消费

(B)个人消费

(c)市场需求

(D)生活消费

34、组织市场的类型不包括( 77 )。

(A)买方市场

(B)产业市场

(c)转卖者市场

(D)政府市场

35、影响产业购买者购买决定的主要因素不包括(79 )。

(A)薪酬因素

(B)环境因素

(c)组织因素

(D)人际因素

36、影响工作满意度的因素不包括( 92 )。

(A)富有挑战性的工作

(B)公平的报酬

(c)支持性的工作环境

(D)家人的支持

37、(106 )是组织报酬体系设计和实施的第一原则。

(A)公平公正

(B)激励性

(c)效率优先

(D)灵活性

38、群体决策的优点有( 111 )。

(A)比个体决策需要更少的时间

(B)能增加决策的可接受性

(c)群体讨论时不易产生个人倾向

(D)对决策结果的责任清晰

39、在亨利‘明茨伯格的理论中,管理者的角色不包括( 122 )。

(A)信息类角色

(B)工作计划类角色

(c)决策类角色

(D)人际关系类角色

40、下面不能够说明投资和收益之间的替代关系的是( 162 )。

(A)人力资本投资与消费的替代

(B)物质资本与培训资本的替代

(c)物质资本与人力资本的替代

(D)人力资本投资与收益的替代

41、职业教育不包括( 175 )。

(A)就业前的职业教育

(B)农村职业技术教育

(c)就业后的职业教育

(D)城市职业技术教育

42、员工激励的特点不包括( 154 )。

(A)任何一种激励方法都不是万能的

(B)激励不一定达到满意效果

(c)员工做出相应反应需要一定时间

(D)激励一定会产生直接反应

43,( 138 )是人力资源规划、人员招聘等日常人事管理活动的重要前提和工具。

(A)岗位调查

(B)岗位评价

(c)岗位分析

(D)岗位分类分级

44、企业组织信息采集的步骤如下:①非正式调研:②正式调研;

③初步情况分析;④确定

调研目标,排序正确的是( )。一…

(A)③①②④

(B)③①④②

(c)①③④②

(D)③④①②

45、撰写企业组织信息调研报告时,无须坚持( )。

(A)真实原则

(B)及时原则

(c)完整原则

(D)客观原则

46、( )组织结构主要适用于规模巨大.产品或服务种类较多的企业。黄书P12

(A)矩阵制

(B)超事业部制

(c)直线制

(D)直线职能制

47、( )是指人们在社会中所从事的作为主要生活来源的某种工作。

(A)工作

(B)职业黄书P20

(C)职位

(D)岗位

48、若企业规模较大,岗位设置繁杂,进行岗位调查时应采用( 黄书P24 )。

(A)现场观测法

(B)面谈法

(c)书面调查法

(D)综合采用上述方法

49、关于岗位写实与作业测时的表述不正确的是( )。黄书P27

(A)作业测时可确定先进的劳动定额

(B)作业测时为岗位分析与设计提供依据

(c)岗位写实是为了掌握与岗位有关的数据

(D)作业测时的目的是为了改进工序作业活动

50,关于岗位抽样,说法不正确的是( )。黄书P34

(A)观测次数就是岗位抽样的样本数

(B)样本数量越少,结果可靠性越低

(c)观测时刻的总时限应以周为单位

(D)工作抽样时不需使用秒表或其他计时工具

51、关于月平均人数的统计,说法不正确的是( )a 黄书P40

(A)月平均人数是指月内平均每天拥有的人数

(B)公休日和节假日的人数按前一天的人数计算

(c)新建不满全月的企业,不必计算月平均人数

(D)对人员增减较小的企业,其平均人数可按月初加月末之和除以2求得

52、制度工作~tf"3包括( )。

(A)出勤时间和缺勤时间

(B)加班时间和出勤时间

(c)加班时间和停工时间

(D)停工利用时间和停工损失时间

53、( )冲击了传统的“铁饭碗”制度,促进了企业劳动人事制度的改革。黄书P73

(A)岗位轮换

(B)计件工资

(c)竞聘上岗

(D)内部选拔

54、通过( )发布招聘信息,传播速度快、范围广、查询方便,受到越来越多单位的青睐。黄书P82

(A)杂志

(B)海报

(C)传单

(D)网站

55、一般而言,从‘)可以得到比较系统、原始的资料。黄书P108

(A)人才交流中心

(B)员工自带档案

(c)就职过的公司

(D)员工原始档案

56、企业如果以招聘台形式参加校园招聘会,为提高招聘质量,可实施( )。黄书P114

(A)统一的企业内面试

(B)深入电话访谈

(c)单独的校园内面试

(D)先笔试、后面试

57、( )原则要求管理者对员工给予充分的信任与尊重。黄书P116

(A)以人为本

(B)任人唯贤

(c)用人不疑

(D)严爱相济

58、( )是整个人力资源管理系统正常运转的基础。黄书P120

(A)业务处理层

(B)基础数据层

(c)决策支持层

(D)劳动关系层

59、员工培训是创造( )的基本途径。黄书P124

(A)员工资本

(B)物力资产

(c)企业资产

(D)智力资本

60、关于现代企业有效的培训系统,说法不正确的是( )。

(A)最终能够有效地改善企业的经营业绩

(B)能促进员工现在和未来工作绩效的提高

(c)目的是在企业中最大限度地实现才尽其用

(D)应积极通过学习训练等手段提高员工的工作能力

61、在进行培训需求分析时·排他分析是指排除由于( )影响绩效而申报的培训意向。黄书P132

(A)员工素质

(B)非人为因素

(c)员工能力

(D)能岗不匹配

62、在岗前培训中,检查表是( )记录和控制与培训相关的无数细节的最有价值的工具。黄书P138

(A)培训接受者

(B)培训执行者

(c)培训评估者

(D)培训管理者

63、在管理人员教程培训中,总体管理培训的培训目的是( )。

(A)塑造领导能力

(B)开发参与者的企业家潜能

(c)让参与者准备好进行初级管理工作

(D)提高参与者的自我管理能力和团队建设能力

64、企业从外部聘请的高等学校教师主要进行( )。

(A)专业培训

(B)技能培训

(c)理论培训

(D)业务培训

65、绩效的( )说明员工的绩效会随着时间的推移发生变化。黄书P189

(A)发展性

(B)动态性

(c)多维性.

(D)多因性

66、( 192 )是指测量员工的工作能力、态度、行为与成果的准确性程度。

(A)绩效管理的信度

(B)绩效管理的效度

(c)绩效考评的评价标准

(D)绩效考评的关键指标完成率

67、发现员工的特点,根据特点决定培养方向和使用方法,充分发挥个人长处,将个人与组织的

发展目标有效结合,这体现了绩效管理的( 200 )。

(A)规范功能

(B)发展功能

(C)沟通功能

(D)激励功能

68、关于人力资源部门在绩效管理方面的管理责任,表述不正确的是( 207 )。

(A)收集反馈信息

(B)培训实施绩效管理的人员

(c)在本部门认真执行绩效管理制度,起到示范作用

(D)根据人力资源开发计划制定相应的绩效管理内容

69、绩效考评的内容不包括( 209 )。

(A)能力考评

(B)态度考评

(c)业绩考评

(D)晋升考评

70、采用量表评定法考评绩效时,各项指标一般应分为( 215 )等级。

(A)2个

(B)3个

(c)5个

(D)10个

71、( 233 )是员工所获得的全部有形报酬,包括薪资,奖金等项目的总和。

(A)收入

(B)奖励

(c)工资

(D)福利

72、工资总额的项目不包括( 235 )。

(A)计件工资

(B)发明创造奖

(c)津贴补贴

(D)加班加点工资

73、企业薪酬管理的目标不包括( 235 )。

(A)减少企业人工成本

(B)肯定员工对企业的贡献

(c)增强企业产品的竞争力

(D)谋求员工与企业共同发展

74、因劳动者本人原因给用人单位造成经济损失的,每月扣除经济损失的赔偿部分不得超过劳动

者当月工资的( 255 )。

(A)10%

(B)20%

(C)30%

(D)40%

75、( 272 )只由企业缴纳,员工个人无需缴纳。

(A)养老保险

(B)失业保险

(c)工伤保险

(D)医疗保险

76、某企业规定员工每天售出200份产品就能得到底薪100元,若业绩超过200份以上,则超出

部分每份可得0.6元,小李今天共售出产品320份.则他今天的工资为( 250 )。

(A)128元

(B)160元

(C)172元

(D)260元

77、津贴和补贴是员工工资的一种补充形式,其特点不包括( 252 )。

(A)具有单一性

(B)具有较大的灵活性

(c)具有多样性

(D)具有一定的补偿性

78、( 258 )属于个人所得.但可以免纳个人所得税。

(A)救济金

(B)特许权使用费所得

(C)偶然所得

(D)财产租赁和转让所得

79、关于养老保险,说法不正确的是( 270 )。

(A)包含社会优抚安置

(B)以社会保险为手段达到保障的目的

(c)目的是为保障老年人的基本生活需求

(D)在法定范围内的老年人完全或基本退出社会劳动岗位后才自动发生作用

80、( 284 )是劳动力与资本相结合的表现,是劳动过程的社会形式。

(A)工资

(B)劳动关系

(c)劳动法

(D)劳动力市场

8l、我国法律规定,年满( 328 )以上的劳动者才能作为劳动合同主体的劳动者。

(A)1 8周岁

(B)16周岁

(c)15周岁

(D)20周岁

82、劳动合同的( 297 )是指劳动合同义务履行期已到而合同当事人没有按约定时间履行义务。

(A)完全履行

(B)不履行

(c)延迟履行

(D)不完全履行

83、在( 299 )的特殊’睛况下,用人单位可以向第三人履行义务。

(A)法律允许

(B)双方当事人同意

(c)第三人提出申请

(D)A、B、C均正确

84、我国法律规定,劳动者在同一用人单位工作满( 295 ).双方同意续延劳动合同,劳动者

提出订立无固定期限劳动合同的,应当订立。

(A)5年

(B)10年

(C)15年

(D)20年

85、( 324)是企业在劳动安全卫生保护方面的最低要求。

(A)执行行业标准

(B)执行企业标准

(c)执行国家标准

(D)执行地方规定

二、多项选择题(86~125题,每题1分,共40分。每一题有多个答案正确,请

在答题卡上将所选答案的相应字母涂黑。错选、少选、多选,均不得分)

86、劳动资源的稀缺性的属性包括( 绿p1 )。

(A)绝对的稀缺性

(B)绝对的属性

(c)相对的稀缺性

(D)相对的属性

(E)消费劳动资源支付手段的稀缺性

87、财政政策的手段包括(绿P24 )。

(A)降低利率

(B)增减预算支出水平

(c)增减政府税收

(D)发展社会保险事业

(E)调整法定准备金率

88、根据宏观经济学基本原理,社会就业总量取决于(绿P20 )。

(A)总供给水平

(B)工资

(c)总需求水平

(D)均衡国民收入

(E)劳动力数量

89、关于“劳动法的基本原则”和“调整劳动关系的具体规定”,说法正确的有(绿p29 )。

(A)前者的明确性高于后者

(B)前者所覆盖的事实状态小于后者

(c)前者的明确性低于后者

(D)前者所覆盖的事实状态大于后者

(E)前者的稳定性高于后者

90、劳动权是人权的重要组成部分,其核心内容包括( 绿P30 )。

(A)平等就业权

(B)劳动报酬权

(c)休息休假权

(D)自由择业权

(E)职业培训权

91、企业经营环境的微观分析包括(绿p47-p48 )。

(A)顾客力量分析

(B)现有竞争对手分析

(c)供应商力量分析

(D)潜在竞争对手分析

(E)替代产品威胁的分析

92、一般战略控制标准包括(绿p61 )。

(A)成效标准

(B)品质标准

(c)废弃标准

(D)能力标准

(E)行为标准

93、常见的定价方法包括(绿p90-p91 )。

(A)成本导向定价法

(B)专家定价

(c)需求导向定价法

(D)企业家定价

(E)竞争导向定价法

94、满足安全需要的行为包括(绿p105 )。

(A)免受疾病和残疾的威胁

(B)免受经济危机的威胁

(c)避免任务或者决策失败的风险

(D)找寻一份稳定的工作

(E)避免受到伤害或处于危险的环境

95、领导者与众不同的特质包括( 绿p123 )。

(A)自信心

(B)领导动机

(c)内驱力

(D)随机应变的能力

(E)创造性

96、“经济人假设理论”中的“经济人”又称(绿p140 )。

(A)唯利人

(B)管理人

(c)社会人

(D)实利人

(E)复杂人

97、人本管理原则包括( 绿p145-p148 )。

(A)人的管理第一

(B)和谐人际关系

(c)员工和组织共同发展

(D)满足社会需要

(E)构建以人为中心的组织机构

98、会议调查询问法的缺点包括( p5 )。

(A)耗时长,成本高

(B)被调查者不能充分发表见解

(C)调查结果误差大

(D)被调查者易受到他人的影响

(E)受时间、地点限制

99、组织结构设计后的实施要则包括( P13 )。

(A)管理系统一元化的原则

(B)分配职责的原则

(c)明确责任与权限的原则

(D)分配利益的原则

(E)优先组建管理机构和配备人员的原则

100、按用途分类,可将劳动定额划分为( P50-P51 )。

(A)现行定额(B)计划定额

(c)产量定额(D)设计定额

(E)不变定额

101、制定劳动定额的基本方法有( P57-P58 )。

(A)经验估工法

(B)实际测量法

(c)统计分析法

(D)技术定额法

(E)类推比较法

102、下列属于培训费用的有( P180 )。

(A)教材费

(B)高校奖学金

(c)绩效考核经费

(D)教员劳务费

(E)评价培训结果的经费

103、核算人力资源管理费用时应注意(P66-p67 )。

(A)采用适当的核算方法

(B)控制成本和节约能耗

(c)总体控制和个案执行

(D)正确划分各种费用的界限

(E)加强费用开支的审核和控制

104,:作描述的内容包括( )。

(A)工作职责

(B)工作内容

(c)工作要求

(D)工作权限

(B)工作条件

105、关于招聘申请表,说法正确的有( P90-P91 )。

(A)不同单位招聘中使用的申请表的项目是相同的

(B)某一个单位在招聘中只能使用一种招聘申请表(c)不同岗位的招聘申请表内容设计上要完全相同

(D)招聘申请表内容要根据职务说明书来进行设计

(E)招聘申请表内容要符合有关法律和政策的要求106、员工的劳动生产率取决于( )。

(A)劳动技能

(B)掌握的知识

(c)学历水平

(D)具有的经验

(E)年龄结构

107、“任人唯贤”,强调用人要做到(P116 )。

(A)大贤大用

(B)不贤不用

(c)以人为本

(D)小贤小用

(E)激励为主、惩诫为辅

108、根据培训与工作的关系,员工培训可分为( P136 )。

(A)岗前培训

(B)转岗培训

(C)在岗培训

(D)脱产培训

(E)企业外培训

109、为了有效促进培训迁移,应做到( P146 )。

(A)合理确定培训目标

(B)精选培训教材

(c)合理安排培训内容]

(D)多选培训教材

(E)有效设计培训程序

110、分阶层脱产培训的特点包括( P152 )。

(A)具有定期轮训特性

(B)强调综合性的教育培训

(c)强调培训韵专业性

(D)强调标准化的教育培训

(E)强调培训对象的职务地位和阶层

1l1、在讲授法的培训方式中,画龙点睛式讲授的优点包括( P162 )。

(A)提高学生的参与性

(B)提高学生的听课效率

(c)提高学生的自主性

(D)教师与学生的沟通较多

(E)教学学时相对较少

112、目标管理法的优点包括( P220 )。

(A)结果易于观测

(B)易于进行部门间绩效的横向比较

(c)个人与组织目标保持一致

(D)适合对员工提供建议反馈和辅导

(E)为人事晋升决策提供依据

113、绩效管理中集中归档的优点有( P222 )。

(A)避免考评资料的重复

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