全国英语导游人员资格考试模拟试题5
I. Listening Comprehension (15 points)
II. Grammar and Vocabulary (20 points)
Directions:This part contains 20 incomplete sentences, beneath each of which are four choices, marked A, B, C and D. You are to make ONE choice that can best complete the sentence.
16. The tourists have taken many photos. They are going to get the films when they got home.
A. being developed
B. developed
C. developing
D. to be developed
17. I believe he an accident, otherwise he would have arrived on time.
A. would have had
B. could have had
C. should have had
D. must have had
18. I am too busy these days. I would rather all of you next month for a dinner.
A. come
B. would come
C. came
D. had come
19. is often the case with a new idea, much preliminary activity and optimistic discussion produce no concrete proposal.
A. That
B. It
C. Which
D. As
20. In my opinion, he’s ______ the most imaginative of all the contemporary poets.
A. in all
B. by far
C. for all
D. at best
21. but also he proved himself a good tour guide.
A. He showed himself not only a good student
B. He showed not only himself a good student
C. Not only had showed himself a good student
D. Not only did he show himself a good student
22. It is of the utmost importance that you ,as a tour guide, here on time.
A. be
B. shall be
C. are to be
D. must be
23. Home is home, ever so homely.
A. it is
B. it were
C. be it
D. it be
24. “May I speak to your manager Mr. Williams at five o’clock tonight?” “I’m sorry. Mr. Williams
to a conference long before then.”
A. will have gone
B. had gone
C. would have gone
D. has gone
25. , he is ready to accept suggestions from different sources.
A. Instead of his contributions
B. For all his notable contributions
C. His making notable contributions
D. However his notable contributions
26. I’ve never been to Beijing, but it’s the place .
A. where I’d like to visit
B. I most want to visit
C. in which I’d lik e to visit
D. that I want to visit it most
27. We desire that the tour leader us immediately of any change in plans.
A. inform
B. informs
C. informed
D. has informed
28. As announced in today’s papers, the Shanghai Export Commodities Fair is also open on Sundays.
A. being
B. is
C. to be D been
29. The facilities of the older hotel ________．
A. are as good or better than the new hotel
B. is as good or better than the new hotel
C. are as good as or better than the new hotel
D. are as good as or better than those of the new hotel
30. The manager said the guest resented to wait. He expected the tour guide him at once.
A. to be asked, to see
B. being asked, to see
C. to be asked, seeing C. being asked, seeing
31. Beer is the most popular drink among male drinkers, overall consumption is significantly higher than that of women.
A. whose
B. which
C. that
D. what
32. His strong sense of humor was make every travelers on the coach burst out laughing.
A. so as to
B. such as to
C. so that
D. such that
33. When traveling, you are advised to take the traveler’s checks, which provide a secure to carrying your money in cash.
A. substitute
B. selection
C. preference
D. alternative
34. The wealth of a country should be measured the health and happiness of its people as well as the material goods it can produce.
A. in line with
B. in terms of
C. in regard with
D. by means of
35. These people once had fame and fortune; now _______ is left to them is utter poverty.
A. all that
B. all what
C. all which
D. that all
III. Reading Comprehension (15 points)
Directions: In this part, you will read three passages. Each passage is followed ny five questions or unfinished statements. For each of them there are four choices, marked A, B, C and D. You are to make ONE choice that can best either answer the question or complete the statement.
A
The tourist trade is booming. With all this coming and going, you'd expect greater understanding to develop between the nations of the world. Not a bit of it! Superb systems of communication by air, sea and land make it possible for us to visit each other's countries at a moderate cost. What was once the 'grand tour', reserved for only the very rich, is now within everybody's grasp. The package tour and chartered flights are not to be sneered at. Modern travelers enjoy a level of comfort which the lords and ladies on grand tours in the old days couldn't have dreamed of. But what's the sense of this mass exchange of populations if the nations of the world remain basically ignorant of each other?
Many tourist organizations are directly responsible for this state of affairs. They deliberately set out to protect their clients from too much contact with the local population. The modern tourist leads a cosseted, sheltered life. He lives at international hotels, where he eats his international food and sips his international drink while he gazes at the natives from a distance. Conducted tours to places of interest are carefully censored. The tourist is allowed to see only
what the organizers want him to see and no more. A strict schedule makes it impossible for the tourist to wander off on his own; and anyway, language is always a barrier, so he is only too happy to be protected in this way. At its very worst, this leads to a new and hideous kind of colonization. The summer quarters of the inhabitants of the cite universities: are temporarily reestablished on the island of Corfu. Blackpoll is recreated at Torremolinos where the traveler goes not to eat paella, but fish and chips.
The sad thing about this situation is that it leads to the persistence of national stereotypes. We don't see the people of other nations as they really are, but as we have been brought up to believe they are. You can test this for yourself. Take five nationalities, say, French, German, English, American and Italian. Now in your mind, match them with these five adjectives: musical, amorous, cold, pedantic, native. Far from providing us with any insight into the national characteristics of the peoples just mentioned, these adjectives actually act as barriers. So when you set out on your travels, the only characteristics you notice are those which confirm your preconceptions. You come away with the highly unoriginal and inaccurate impression that, say, 'Anglo-Saxons are hypocrites' of that 'Latin peoples shout a lot'. You only have to make a few foreign friends to understand how absurd and harmful national stereotypes are. But how can you make foreign friends when the tourist trade does its best to prevent you?
Carried to an extreme, stereotypes can be positively dangerous. Wild generalizations stir up racial hatred and blind us to the basic fact—how trite it sounds! –that all people are human. We are all similar to each other and at the same time all unique.
36. The best title for this passage is _____.
A. tourism contributes nothing to increasing understanding between nations
B. tourism is tiresome
C. conducted tour is dull
D. tourism really does something to one's country
37. What is the author's attitude toward tourism?
A. apprehensive.
B. negative.
C. critical.
D. appreciative.
38. Which word in the following is the best to summarize Latin people shout a lot?
A. silent.
B. noisy.
C. lively.
D. active.
39. The purpose of the author's criticism is to point out _____.
A. conducted tour is disappointing
B. the way of touring should be changed
C. when traveling, you notice characteristics which confirm preconception
D. national stereotypes should be changed
40. What is 'grand tour' now?
A. moderate cost.
B. local sight-seeing is investigated by the tourist organization.
C. people enjoy the first-rate comforts.
D. everybody can enjoy the 'grand tour'.
B
If you intend using humor in your talk to make people smile, you must know how to identify shared experiences and problems. Your humor must be relevant to the audience and should help to show them that you are one of them or that you understand their situation and are in sympathy with their point of view. Depending on whom you are addressing, the problems will be different. If you are talking to a group of managers, you may refer to the disorganized methods of their secretaries; alternatively if you are addressing secretaries, you may want to comment on their disorganized bosses.
Here is an example, which I heard at a nurses' convention, of a story which works well because the audience all shared the same view of doctors. A man arrives in heaven and is being shown around by St. Peter. He sees wonderful accommodations, beautiful gardens, sunny weather, and so on. Everyone is very peaceful, polite and friendly until, waiting in
a line for lunch, the new arrival is suddenly pushed aside by a man in a white coat, who rushes to the head of the line, grabs his food and stomps over to a table by himself. “Who is that?" the new arrival asked St. Peter. “On, that's God," came the reply, “but sometimes he thinks he's a doctor."
If you are part of the group which you are addressing, you will be in a position to know the experiences and problems which are common to all of you and it'll be appropriate for you to make a passing remark about the inedible canteen food or the chairman's notorious bad taste in ties. With other audiences you mustn't attempt to cut in with humor as they will resent an outsider making disparaging remarks about their canteen or their chairman. You will be on safer ground if you stick to scapegoats like the Post Office or the telephone system.
If you feel awkward being humorous, you must practice so that it becomes more natural. Include a few casual and apparently off-the-cuff remarks which you can deliver in a relaxed and unforced manner. Often it's the delivery which causes the audience to smile, so speak slowly and remember that a raised eyebrow or an unbelieving look may help to show that you are making a light-hearted remark.
Look for the humor. It often comes from the unexpected. A twist on a familiar quote “If at first you don't succeed, give up" or a play on words or on a situation. Search for exaggeration and understatements. Look at your talk and pick out a few words or sentences which you can turn about and inject with humor.
41. To make your humor work, you should .
A. take advantage of different kinds of audience.
B. make fun of the disorganized people.
C. address different problems to different people.
D. show sympathy for your listeners.
42. The joke about doctors implies that, in the eyes of nurses, they are .
.A. impolite to new arrivals.
B. very conscious of their godlike role.
C. entitled to some privileges.
D. very busy even during lunch hours.
43. It can be inferred from the text that public services .
A. have benefited many people.
B. are the focus of public attention.
C. are an inappropriate subject for humor.
D. have often been the laughing stock.
44. To achieve the desired result, humorous stories should be delivered .
A. in well-worded language.
B. as awkwardly as possible.
C. in exaggerated statements.
D. as casually as possible.
45. The best title for the text may be .
A. Use Humor Effectively.
B. Various Kinds of Humor.
C. Add Humor to Speech.
D. Different Humor Strategies.
C
Many visitors to Great Britain who make a point of visiting the famous cultural shrines of Stratford, Oxford, Cambridge and Canterbury are less aware of the equally rewarding historical interest and friendly individuality of the ancient capital, the city of Winchester.
This Hampshire centre of around 30,000 inhabitants has welcomed (and on various occasions, repulsed a succession of visitors for nearly three thousand years. Early tribes occupied it from time to time, and much later the Roman colonizers established a commercial centre with solidly-constructed straight roads radiating from it. It was Alfred the Great who, in the ninth century, made the small town the national centre of learning, though his stature dominating the main street recalls the warrior with raised crosslink sword. Norman succeeded Saxon and soon the cathedral, one of the loveliest and richest in architectural interest in England, was being erected. A College was founded in the fourteenth century and even though a decline in the wool trade led to a period of economic stagnation, the College maintained the town’s tradition of learning and is one of the most famous public schools of today.
Present-day traffic has destroyed much of the peace of the City centre. Private cars and buses which surge through the narrow streets at weekends may be supplemented on weekdays by lorries roaring on their way to Southampton. And yet away from the busier roads, the prevailing atmosphere remains one of the calm meditation contentment. From the smooth sun-flecked lawns of the close, patterned with leaf shadows from gently stirring foliage, rises the Cathedral, its comfortable, square, late Norman tower, its Norman transepts and severe Gothic nave suggesting that the beauty created by man, though not imperishable, may survive wars and revolutions, and represent the
endurance of traditional values even in an age of undignified scurrying change. Certain houses round the Close may have provided homes for the loyal subjects of the first Queen Elizabeth when Shakespeare was learning to write. The Youth Hostel, a mill standing on the city’s river, is more than two hundred years old. In well-mannered unobtrusiveness, the old buildings of the main street blend with the new, and a walk through the town centre is one of the enjoyable discoveries.
The rounded hills of Southern England, among which the city is built, shelter a countryside of farms and picturesque villages, where, despite motor transport and television, many of the old rural traditions and mental attitudes are preserved.
Winchester belongs to its surroundings: it is the appropriate centre of a region of prosperous, quite, richly-green countryside. Lively, up-to-date are friendly, it maintains very many English traditions of fine domestic and ecclesiastical architecture, of graciousness and imperturbability, of richly inventive variety and peaceful dignity which are among the highest achievements of all those English planners and designers who created the heritage we now enjoy.
46. The Winchester of Roman times had something in common with that of the Middle Ages in that .
A. in both period it’s a commercial center
B. it’s the capital of England
C. it’s the cultural center
D. it’s the political center
47. What traditional value is referred to in Para.3?
A. A respect for knowledge.
B. A respect for beauty in architecture.
C. Liking of war
D. Patriotism.
48. Which of the following words from the first paragraph indicates most convincingly the importance of Winchester in a past age?
A. Ancient
B. Rewarding
C. Capital
D. Individuality
49. What obvious contrast is there between different parts of the modern town?
A. The contrast of the developing and the developed.
B. The contrast of different functions.
C. The different inhabitants.
D. The contrast between the noisy traffic-packed roads and the peaceful areas away from them.
50. What does the author referred to by the word “scurrying” in Para 3?
A. Purposeless hurrying
B. Quarreling
C. Searching
D. Inspecting
IV. Translation (30 points)
A. Translation from Chinese into English (51-60) and vice versa (61-70) (10 points)
Directions:This part gives you 10 Chinese expressions to be translated into English, and 10 English words and expression to be translated into Chinese.
51. 医疗补助 52. 景泰蓝
53. 吉祥物 54. 凹雕
55. 中草药 56. 诗题
57. 冬至 58. 盆景
59. 火炬接力 60. 铜锣
61. diabolo 62. arthritis
63. matriarchal society 64. MSG
65. gouache 66. begonia
67. caviar 68. service charge
69. latticed window 70. Tathagata
B. Short Passage Translation (20 points)
Directions:This part is composed of four short passages. The first two are to be translated from Chinese into English, and the second two from English into Chinese.
71.为了适应各种市场的需求，我社开发了一系列精选的旅游线路，如“丝绸之路、民俗游、锦绣中华游、长江三峡游”，还设计了如“修学游、奖励旅游” 等各种特种旅游。
72. 漫步外滩，你会看到各种各样的中西式建筑鳞次栉比。歌特式的尖顶、西班牙式的阳台等向游客展示了浓郁的异国风情，独特而迷人。
73. China offers a dazzling range of goods from antiques to chopsticks, kites and snuff bottles. Among these arts and crafts, porcelain, lacquerware, silk products and embroidery are all good buys
in all parts of China for their exquisite workmanship, harmonious color scheme and distinctive national style.
74. In recent years, Shanghai has gradually developed colorful tourist celebrations including the Nanhui peach Blossom Fair, the Shanghai Sweet Osmanthus Festival, the Longhua Temple Fair and the Shanghai Tourism Festival. Beverage-lovers can flock to the Shanghai International Tea Culture Festival and the Shanghai Beer Festival. These events turn already flourishing city into a place even more bustling with excitement.
VI. Question and Answer (5 points)
Directions: This part has only one question for you to give a simple answer.
75.. In Pudong Development Bank of the Bund, What do the mosaic frescos on the ceiling show and represent?
VII. Guided Writing (15 points)
Directions:Write a composition of 150-200 words on the given topic.
How to communicate successfully with foreigners?
全国导游人员资格统一考试模拟试题 第l章旅游活动与旅游业 一、单项选择題 l.下列活动中,属于旅游的是( ) 。 A.甲去上海打工 B.乙到北京定居 C.丙去广州采购 D.丁去附近上班 2.下列离家到他乡的行为中,属于旅游行为的是( ) 。 A.杰克到北京留学3年 B.汤姆斯来华任常驻记者 C.希恩来华任上海总领事 D.杰姆回广东探亲l个月 3.任何类型的旅游活动都须是消费者离开自己的惯常居住地,前往( )开展的访问活动。 A.邻国 B.异国 C.邻省 D.他乡 4.在旅游活动体系构成中,旅游活动的主体是( ) 。 A.旅行社 B.旅游饭店 C.旅游者 D.航空公司 5.世界旅游组织将全球划分为六大旅游区的是欧洲、美洲、东亚与太平洋、非洲、中东和( )。. A.西亚 B.南亚 C.中亚 D.东南亚
6,在旅游活动体系的构成要素中,旅游活动的客体是( ) 。 A.旅行社 B.旅游供应商 C.旅游者 D.旅游资源 7.按照国际上对入境游客的统计口径,凡在旅游目的地国家或地区连续停留时间超过( )个月者不纳人游客统计范畴。 A.l B.3 C.6 D·l2 8.旅游活动是由旅行活动与( )构成的。 A.转移活动 B.业务活动 C.交流活动 D.逗留活动 9.国际旅游与国内旅游最根本的区别是( ) 。 A.旅游目的地国家是否具有国际影响力 B.旅游者是否跨越国界 C.旅游客源国与旅游目的地国是否签订了国际旅游协议 D.旅游客源国与旅游目的地国是否开通了国际航线 l0.侨居北京的俄罗斯公民伊万诺夫一家人每年冬季都去海南度假。按照国际惯例,伊万诺夫一家的这一活动属于( )旅游。 A.国内 B.国际 C.团体 D.探险
导游考试模拟试题 Document serial number【NL89WT-NY98YT-NC8CB-NNUUT-NUT108】
一、单项选择题 1、社会主义道德建设要坚持(A) A、以为人民服务为核心 B、以集体主义为核心 C、以马克思主义为核心 D、以共产主义为核心 2 、提高全民族的思想道德素质和科学文化素质是社会主义精神文明建设的 (C ) A、重点 B、两个重要方面 C、根本任务 D、基本目标 3、加强思想道德建设,发展教育科学文化是社会主义精神文明建设的(D ) A、根本任务 B、基本方针 C、基本目标 D、重点
4、旅游职业道德中最重要最基本的规范,同时也是从事个行业的人都应遵守的共同的基本 的道德规范是( D ) A、热情友好、宾客至上 B、清洁端庄、文明礼貌、耐心细致、优质服务 C、一视同仁、不卑不亢、自尊自强 D、爱国爱企、敬业爱岗、忠于职守 5、中国的合格导游人员的首要条件是(B ) A、具有优秀的道德品质 B、热爱祖国、热爱社会主义 C、热爱本职工作、尽职敬业 D、高尚的情操 6、导游人员的情操是以( D ) A、旅游活动为中心 B、旅游者为中心 C、个人为中心 D、导游服务为中心
7、临时导游证的有效期最长不超过(C),并不得延期 A.一个月 B.六个月 C.三个月 D.一年 8、导游员违反有关法规,向旅游者一行15人索要小费2000元人民币,根据《旅行社质量保证金赔偿试行标准》,应赔偿旅游者(C)人民币。 A.2000元 B.3000元 C.4000元 D.5000元 9、外国人在中国农村居民家住宿,、须抵达后的( D )小时内向当地派出所或户籍办公室申报 A.24 B.36 C.48 D.72 10、旅游保险合同必须以( D )形式订立
大学英语四级口语考试（CET-SET4）试题构成以及样题 试题构成: 大学英语四级口语考试样题 CET Spoken English Test – Band Four Sample Paper Topic A - 1 Topic Area: Daily Life Topic: Travel Examiner: Hello, welcome to the CET Spoken English Test – Band Four. We wish you both good luck today. Now let’s begin with self-introductions. Candidate A, would you please start? （考生A先回答，时间20秒） Thank you. Candidate B, now it’s your turn. (然后考生B回答，时间20秒) Thank you. OK, now that we know each other, let’s go on. Examiner: Task 1 Read Aloud In this task, you are to read aloud a short passage. You will have 45 seconds to go over the passage and 1 minute to read it aloud. Now here is the passage. (屏幕显示以下文字) Many people would list San Francisco as one of the most delightful cities in the world. Sitting on the Pacific coast, it gives you a feeling of the sea. The sea breezes wake you up and make you eat well and sleep well. The city was planned with straight roads, and these roads cross each other at right angles, making squares as they do in many American cities. Very often you can find yourself on top of a hill in the city, looking down one of these straight roads as it rises and falls on its journey through the town. A good way to travel these roads is by cable car. These are buses that run on rails in the ground up and down the steep hills.
2019导游资格考试基础知识考试模拟题 1.导游服务的动身点是()。 A.接待标准 B.满足游客需求 C.了解游客 D.做好接待预备 2.导游人员做好导游服务工作的基本功是()。 A.语言表达能力 B.导游讲解能力 C.人际交往能力 D.组织协调能力 3.礼貌、礼节的核心是()。 A.关心人 B.爱护人 C.尊重人 D.体贴人 4.()是导游服务必备的工具，是导游人员进行导游讲解和同游客进行信息传递、文化交流和情感沟通的主要手段。 A.讲解 B.语言 C.技能
D.技巧 5.()的培训方法实用性强，有利于提升导游人员的实际工作能力。 A.课堂讲授 B.直观教学 C.专题研讨 D.实践培训 6.全国旅游标准技术委员会结合旅游业发展需要和旅游服务的新 情况于()年将《导游服务质量》国家标准更改为《导游服务规范》。 A.1995 B.2007 C.2010 D.2013 7.地陪应提前()抵达迎接旅游者的机场(车站、码头)，并与司机 商定旅行车停放位置。 A.2小时 B.1小时 C.半小时 D.1刻钟 8.地陪核实旅游团(者)离开当地的交通票据，应主动与()联系， 核实该团离开当地的交通工具出票情况。 A.计调部门 B.后勤部门
C.接待部门 D.交通部门 9.旅游团抵达酒店办理入住手续时，一般由()负责分发房卡。 A.领队 B.全陪 C.地陪 D.大堂经理 10.()是导游服务工作的中心环节。 A.预备工作 B.迎接服务 C.核对、商定活动日程 D.参观游览 参考答案：1-5BACBC6-10CCAAD 11.在景点的示意图前，地陪应讲明游览路线，并对景点做()。 A.概括性介绍 B.分段式讲解 C.启发式讲解 D.详细的说明 12.地陪应该在()宣布次日的活动安排和叫早时间。 A.当日赴景点的途中 B.晚餐就餐时
2019年导游资格证考试真题及答案 一、单选题 1.夏天全国不少城市达到40摄氏度高温，若换成华氏温度应为（A ）华氏度。 A、104 B、126 C、132 D、158 2.在旅游行业核心价值观中，旅游行业赖以生存和发展的根本价值取向是（B ）。 A、安全第一 B、游客为本 C、热爱祖国 D、服务至诚 3.中国旅行社的英文简称是（B ）。 A、CYTS B、CTS C、CFTS D、CITS
4.住宿经营者将其部分经营项目或者场地交由他人从事住宿、餐饮等经营的，应当对实际经营者的经营行为给旅游者造成的损害（ B ）。 A、承担全部责任 B、承担连带责任 C、承担部分责任 D、不承担责任 5.旅行社未在规定期限内向其质量保证金账户存入、增存、补足质量保证金或者提交相应的银行担保的，由旅游行政管理部门责令改正；拒不改正的，（ A ）。 A、吊销旅行社业务经营许可证 B、予以警告 C、责令停业整顿 D、予以罚款 6.游览区域对旅游者着装有要求的（如教堂、寺庙、博物馆、皇宫等），导游领队应提前（D ）向旅游者说明，提醒准备。 A、3天 B、2天 C、4天 D、1天 7.中国共产党第一次专题研究依法治国问题的中央全会是（C ）。 A、十八届二中全会 B、十八届三中全会 C、十八届四中全会 D、十八届五中全会
8.《中华人民共和国旅游法》的框架共设（C ）。 A、9章112条 B、9章113条 C、10章112条 D、10章113条 9.《国务院关于加快发展旅游业的意见》（国发【2009】41号）中规定，我国旅游业的发展重点是（B ）。 A、出境旅游 B、国内旅游 C、出国旅游 D、入境旅游 10.根据《中华人民共和国航空法》的规定，民航可以接受运输的是（B ）。 A、携带禁用品的旅客 B、经安全检查了行李的旅客 C、拒绝接受安全检查的旅客 D、携带危险品的旅客 11.包价旅游合同，是指旅行社预先安排行程，提供或者通过履行辅助人提供交通、住宿、餐饮、游览、导游或领队等（A ）旅游服务，旅游者以总价支付旅游费用的合同。 A、两项以上 B、两项
试卷四 评卷人（签名）复核人（签名） 试卷说明：请考生仔细阅读本说明，按要求答题。 1．本试卷满分100分，考试时间120分钟。 2．客观题请按题号顺序用2B铅笔涂在机读卡上，主观题写在随后附带的答题纸上，写在试卷上作废。 Part I Listening Comprehension (1*10=40 points) Section One Directions: You are going to hear ten short conversations between two speakers. After each conversation, there will be a question. You will have 10 seconds to choose your answer. Both the materials and questions will be read only once. (1*10=10 points) 1. A. More than 18,000 B. About 20,000 C. More than 2,000 D. Fewer than 2,000 2. A. 5:00, Saturday B. 5:00, August 26 C. 5:00 Sunday D. 5:30, October 26 3. A. fruit; cookies B. strawberries; apples C. cookies; fruit D. strawberries; cookies 4. A. $ B. $ C. More than $ D. It’s not mentioned in the dialogue 5. A. 3 hours B. 2 hours C. hours D. 1 hour 6. A. medium chicken with rice B. medium steak with rice C. chicken with meat rice D. steak with meat rice
一、单项选择题（每题1分，共30分） 1.国家旅游局2009年提出的旅游促销主题是（） A.中国旅游年 B.中国奥运旅游年 C.中国生态旅游年 D.中国乡村旅游年 2.导游活动中被扣除2分的情况是（） A.在讲解过程中将景点顺序讲错 B.在由8人组成的团队旅游活动中没有打接待社社旗 C.讲解时嘴里喊着口香糖 D.没有携带计分卡 3.根据《外国人在华死亡后的处理程序》的规定，外国旅游者在我国境内正常死亡，其善后工作应由（）负责 A.接待单位 B.组团单位 C.外事部门 D.公安部门 4.建设有中国特色社会主义的文化，就是以马克思主义为指导，以培育有理想，有道德，有文化，有纪律的公民为目标，发展（），民族的科学的大众的社会主义文化 A.面向现代化，面向全球，面向明天 B.面向现代化，面向全球，面向明天 C.面向现代化，面向世界，面向未来 D.面向四化，面向全球，面向未来 5.《娱乐场所管理条例》规定，任何单位未经（）审核合格，并领取营业执照，不得从事娱乐场所经营活动 A.文化行政管理部门，公安机关，工商行政管理部门 B.文化行政管理部门，公安机关，卫生行政管理部门 C.卫生行政管理部门，公安机关，工商行政管理部门 D.文化行政管理部门，消防管理机关，卫生行政管理部门 6.下列情况中不属于中止导游活动的条件是（） A.在旅游接待计划执行完毕之前停止了导游活动 B.没有通过领导批准，擅自停止了导游活动 C.彻底中止，放弃原来的导游活动 D.领导有紧急事务通知导游员办理，暂时离开团队 7.《消费者权益保护法》的核心原则体现在（） A.经营者保护消费者的合法权益不受侵犯 B.国家保护消费者的合法权益不受侵犯 C.全社会保护消费者的合法权益不受侵犯 D.消费者保护自身的合法权益不受侵犯 8.下列内容中对《旅行社投保旅行社责任保险规定》表述不正确的是（） A.该保险的被保险人是旅游者 B.该保险的保险标的是责任 C.组团社和地接社都必须投保该保险 D.导游员不在该保险的保险范围内 9.来中国的外国人不准离境的情形有（） A.在中国旅游期间患上精神病的 B.曾被怀疑是犯罪嫌疑人，现在确认不是的 C.拖欠某酒店费用，已经被酒店起诉的 D.签证还没有到期的
College English Test-Band X Part I Listening Comprehension (35%) Section A （10%） Directions: In this section, you will hear 10 short conversations. At the end of each conversation, a question will be asked about what was said. Both the conversation and the question will be spoken only once. After each question there will be a pause. During the pause, you must read the four choices marked A), B), C) and D), and decide which is the best answer. Then mark the corresponding letter on the Answer Sheet with a single line through the centre. 1. A) It is raining. B) It is snowing. C) It is cloudy. D) It is clear. 2. A) They are faster. B) It is the only thing available C) Buses are not safe. D) Buses are too crowded. 3. A) In Europe. B) At home. C) In Canada. D) In China. 4. A) Barry no longer lives in New York. B) Barry doesn’t know how to economize. C) The woman called Barry in California. D) The woman didn’t ever meet Barry.
导游资格考试模拟题及解析 一、判断题 1.斗拱是中国古代建筑的独特构件,主要有支撑和装饰作用。一般说来,建筑的等级和时代风格不同,斗拱的形式和比例也不同。 2.屋面双坡,两侧伸出山墙之外,屋面上有一条正脊和四条垂脊的屋顶叫挑山顶。 3.嘉量是我国古代的标准量器。全套量器从小到大依次为:斛、斗、升、合、龠,象征着国家的统一和强盛。 4.北京故宫博物院1987年被列入《世界遗产名录》。 5.在明十三陵中,朱棣陵墓——定陵,以宏伟的地面建筑闻名于世。 6.《岳阳楼记》是由大书法家邵竦书写的,这被视为岳阳楼“四绝”之一。 7.在横向或纵向上让游人扩展视觉和联想,才可以小见大,最重要的办法便是借景。 8.佛教产生于古代印度,但13世纪后在印度本土基本消失。 二、单选题 1.我国的木雕佛像在( )。 A.北京 B.承德 C.南京 D.拉萨 2.佛教在我国的鼎盛时期是( )。 A.秦汉 B.隋唐 C.宋
D.明清 3.忌讳绿色的国家是( )。 A.日本 B.新加坡 C.泰国 D.法国 4.俄罗斯的国花是( )。 A.茉莉花 B.百合 C.玫瑰 D.葵花 5.加拿大的民族象征是( )。 A.枫树 B.枫叶 D.尼亚加拉大瀑布 6.山东东邻海洋,西接大陆。西部内陆分别与( )接壤。 A.冀、豫、皖、晋 B.冀、豫、苏、皖 C.豫、苏、皖、晋 D.豫、皖、晋、津 7.山东地貌大势总的表现为( )。 A.中部低,四周高 B.中部高,四周低 C.盆地和丘陵相间
D.平原和丘陵相间 8.山东全境解放的时间是( )。 A.1949年10月1日 B.1945年8月13日 C.1949年6月2日 D.1949年9月10日 9.被封建统治者尊为“宗圣”的山东历史人物是( )。 A.曾子 B.孔子 C.墨子 D.孟子 10.古代的“营丘”就是今天的( )。 A.营口 B.瓦房店 C.临淄 D.曲阜 11.提出“劳心者治人,劳力者治于人”观点的是( )。 A.孔子 B.孟子 C.墨子 D.庄子 12.儒家“五大圣人”指( )。 A.孔子、孟子、曾子、颜子、子思 B.孔子、孟子、墨子、颜子、子思
2017年导游考试真题 1、人民英雄纪念碑高度一一37.94米 2、瑶池是指天池一一新疆 3、道教创始人一一张陵(也叫张道陵) 4、国歌创作者聂耳一一云南人 5、埃及金字塔一96座 6、泰国城市东方夏威夷一一芭提雅 7、瑞士第一大城市一一苏黎世 8、第一大咸水湖一一青海湖 9、徽商活动的记载一一东晋 10、地下文物最多的城市一一河南 11、历史文化名域最多的是一一江苏 12、上海别称一一申 13、上海早餐四大金刚: 大饼、油条、粢饺和豆浆 14、河南四大古都一一洛阳、开封、安阳、郑州 15.多选题：江西一一 1革命摇篮一一吉安市 2人民军队摇篮一一南昌; 3洪和国摇篮一瑞金: 4工人运动摇篮一萍乡市.安源 16.计算25摄氏度等于多少华氏度？一一77华氏度（计算公式：H=S*9/5+32） 17、寅一一3~5 点 18、扬州小吃天下一品一一三丁包 19、苏绣特色一一双面绣 20、山西面食特色一一刀削面 21、山西文化名人一一王维、王昌龄、白居易、温庭钧 22、新疆面积占全国总面积的一一1/6 23、重庆历史一一3000年(翻阅重庆地方教材)
24、东正教最高领导一一牧首 25、全国海拔最低的省份一一江苏 26、五岳最高蜂一一华山南峰(2154.9米) 27、西藏自治的时间一一1965年 28、投诉人答复的时间一10日 29、暴雨橙色警报一一3小时50毫米 30、风景名胜区一一观赏、文化、科学 31、旅游突发事件四个等级一一一般、重大、特别重大、较大、 32、剪纸一一江浙(浙江、扬州)、北方(山西、陕西) 33、1978年12月一一十一届三中全会 34、组织活动违反道德的一一旅游法101条 (1责令改正2没收违法所得，责令停业整顿3情节严重的吊销旅行社业务经营许可证4处以2~20万罚款。) 35、失物招领一一3个月 36、娱乐场所监控保存30天，一一1责令改正，给予警告2情节严重的整顿1~3个月。） 37、香港岛由262个岛屿组成一一判断正确 38、我国实行分权制度一一判断X (民主集中制) 39、在北京落户的旅游组织一一世界旅游城市联合会 40、社会主义核心是人民民主专政，是根本政治保证一一判断X (党的领导) 41、旅游改革的切入点一一导游薪资改革 42、十三五规划业态创新一一旅游+ 43、有原始宗教思想萌芽一一山顶洞人 44、西方三圣一一大势至+阿弥陀佛+观音 45、江苏最早的灌溉一一苏州草鞋山遗址马家浜文化 46、唐代墓穴一一以山为陵 47、海南世居民族一一汉族、黎族、苗族、回族 48、销售食品的惩罚性赔偿制度一一价格10倍或损失的3倍 49、藏族分布集中的地区一一四川、云南、甘肃、青海
2018年《导游业务》模拟考试题 （题型、题量完全与2018年导游业务大纲及教材配套） 一、判断题(在每小题后面的括号内填入判断结果，正确的用“√”表示，错误的用“×”表示。每小题0.5分，40题，共20分) 1.旅游职业道德不仅是每个导游人员在工作中必须遵循的行为准则，而且也是人们衡量导游人员的职业道德行为和服务质量的标准。 2.海啸通常由震源在海底下100公里以内，里氏震级6.5级以上的海底地震引起。 3.旅游投诉者的心理主要有三种：求尊重、求发泄、求补偿。 4.在用餐时，餐巾应该挂在胸前，可以用来擦嘴，但不可以用来擦鼻子。 5.旅游行业核心价值观中“游客为本”是旅游行业服务社会的精神内核，解决的是“旅游发展怎么做”的理念问题。 6.当外国游客会见中国人，地陪充当翻译时，应注意不要喧宾夺主，翻译中要忠于原话，尽可能与讲话人风格保持一致，对于客人言语中的不妥之处，要适时提醒纠正。 7.游客在旅途中会出现疲劳和懒散的状态，全陪应保持良好的精神状态，制造愉快宽松的旅途氛围，使原本单调枯燥的旅途生活变得丰富快乐。 8.在境外旅游的过程中，全陪应与接待社导游人员密切合作，积极妥善处理各项问题和事故，维护游客的合法权益。 9.财物特别是贵重物品被盗是治安事故，导游人员须立即向公安部门和保险公司报案，协助有关人员查清线索，力争破案，找回被窃物品，挽回不良影响。 10.旅游者酗酒，不听劝告、扰乱社会秩序、侵犯他人、造成物质损失者必须承担一切后果，直至法律责任。
11.交通事故处理结束后，导游人员最好独立提交事故报告，报 告要力求详细、准确、清楚。 12.为了防范发生治安事故，游客入住饭店时，导游人员应建议 游客将贵重财物存入饭店保险柜，不要随身携带大量现金或将 其放在客房内。 ( ) 13.在旅游过程中万一发生火灾，在等待救援时，应摇动色彩鲜 艳的衣物呼唤救援人员。 14.由于客观原因需要变更计划和日程时，导游人员要认真分析 形势，对问题的性质、严重性和后果做出正确判断。 15.为了预防错接事故，导游人员应认真逐一核实旅游客源地派 出方旅行社的名称，旅游目的地组团旅行社的名称，旅游团的 代号、人数、领队姓名、下榻饭店等。 16.导游人员要善于在双向传播中把握语言的灵活性，与游客谈 话时要能够听话听音，随机应变，就地取材引出新的话题。 17.在导游服务过程中，导游人员对游客进行劝服一定要根据事 实讲明道理。 18.导游人员在接待信奉宗教的游客时，向客人宣传无神论时应 正面宣传，讲究礼貌，要求同存异，不强加于人。 19.当某一地的旅游活动被迫取消时，导游人员选定替代原景点 的新景点后，要以精彩的介绍、新奇的内容和最佳的安排激起 旅游者的兴趣，使新的安排得以实现。 20.导游服务的根本是满足游客的需要。 21.旅游景区讲解员是指受旅游景区委派或安排，为游客提供旅 游景区导游讲解的专职人员。 22.导游语言的语调表达中，降调表示肯定、激动、惊叹和赞许。 23.伸出食指向下弯曲，在墨西哥表示“钱”，在日本表示“偷窃”，在东南亚表示“死亡”. 24.美国人开朗、随意、踏实、勤奋；意大利人热情、热爱生活。
试卷十 评卷人（签名）复核人（签名） 试卷说明： 1.请考生仔细本试卷满分100分，考试时间120分钟。 2. 客观题请按题号顺序用2B铅笔涂在机读卡上，主观题写在随后附带的答题纸 上，写在试卷上作废。 Part I Listening Comprehension (40 points) Section A Directions: Y ou are going to hear ten short conversations between two speakers. After each conversation, there will be a question. Both the materials and questions will be read only once. (1*10=10 points) 1. A. The man saw Mark on the street two months ago. B. The woman had forgotten Mark's phone number. C. The woman made a phone call to Mark yesterday. D. Mark and the woman had not been in touch for some time. 2. A. The man is late for the trip because he is busy. B. The woman is glad to meet Mr. Brown in person. C. The man is meeting the woman on behalf of Mr. Brown. D. The woman feels sorry that Mr. Brown is unable to come. 3. A. At 10:30. B. At 10:25. C. At 10:40. D. At 10:45. 4. A. The man no longer smokes. B. The man is under pressure from his wife. C. The man usually follows his wife's advice. D. The man refuses to listen to his doctor's advice. 5. A. Move to a big city. C. Go back to school.
2019年导游资格证考试《政策法规》阶段模 拟习题一 1、导游讲解的多样性是指导游人员的讲解在()采用多种形式。(ABD) A.方式上 B.结构上 C.逻辑上 D.技巧上 2、导游讲解方式可分为()。(AD) A.陈述式 B.分叙式 C.概述式 D.问答式 3、导游人员采取间接方式引导游客的办法有()。(ACD) A.暗示 B.解释 C.类比 D.反问 4、从沟通的内容上说，导游人员同游客之间的沟通包括()。(CD) A.双向沟通 B.群体沟通 C.意见沟通 D.情感沟通 5、导游人员在向旅游团致欢迎辞时的语言要求是()。(AB) A.语音清晰，语调亲切自然 B.用词得体，言语简洁适度 C.语感强烈，语速快慢相宜 D.声调平缓，遣词造句准确 6、导游人员观察游客的情绪，判断其心理状态可从其()入手。(ABC)
A.面部表情 B.说话的声调 C.身体的姿势和动作 D.与其他游客的关系 7、导游人员对游客劝导的方式有()等。(ABD) A.关切诱导 B.旁敲侧击 C.意见沟通 D.以退为进 8、导游人员对游客提出一些不合理的要求予以婉拒的方法有()等。(BCD) A.反复周旋 B.先是后非 C.借故拖延 D.顺水推舟 9、导游人员对游客提出的一些意料不到的问题或要求所采取的应急办法有()等。(ABD) A.微笑不语 B.类比反问 C.避实就虚 D.有意岔题 10、导游人员因工作失误向游客道歉需注意的问题是()。(ABC) A.要有诚意 B.要及时 C.要讲究方式方法 D.要预计游客反应 11、手势语包括()。(ABD) A.握手语 B.招手语 C.手法语 D.手指语 12、伸出食指向下弯曲表示“死亡”的国家有()。(AC) A.泰国 B.日本 C.马来西亚 D.菲律宾 13、导游人员在同个别游客交谈时的目光以正视为宜，以表示()。(AB)
大学英语四级阅读理解试题及答案（四） 十六 Trees shoul d only be pruned when there is a good and clear reason for doing so and , fortunately,the number of such reasons is small. Pruning involves the cutting away of obergrown and unwanted branches, and the inexperienced gardener can be encouraged by the thought that more damage results from d oing it unnecessarily than from l eaving the tree to grow in its own way. First, pruning may be d one to make sure that trees have a d esired shape or size. The object may be to get a tree of the right height, and at the same time to help the growth of small side branches which will thicken its appearance or give it a special shape. Secondly, pruning may be done to make the tree healthier. You may cut diseaed or dead wood, or branches that are rubbing against each other and thus cause wounds. The health of a tree may be encouraged by removing branches that are blocking up the centre and so preventing
2009年全国导游人员资格考试（湖南考区）《导游实务》模拟试题（B） 试卷总分：100 答题时间：120分钟 一、单项选择题（下列各题只有一个正确答案，请选择你认为正确的答案） 1.在旅行社接待工作中处在第一线的关键人物是________ 。[1分] A司机 B导游员 C旅行社经理 D计调人员 我的答案： 2.许多科学论著以及大量山水诗文的创作都与________旅游活动密切相关。[1分] A帝王巡游 B公务行游 C文士漫游 D平民郊游 我的答案： 3.在唐朝时，先后六次东渡日本传播佛教的鉴真是________旅游活动的代表人物。[1分] A公务行游 B商贾周游 C文士漫游 D宗教旅游 我的答案： 4.标志着中国近代旅游业兴起的是________。[1分] A中国旅行社的成立 B中国国际旅行社的成立 C上海商业储蓄银行旅行部诞生 D厦门华侨服务社的成立 我的答案： 5.在我国现代导游服务的发展时期，导游队伍的特点是________ 。[1分] A人数极少，发展缓慢 B人数不多，素质极高 C人数剧增，素质下降 D人数很多，素质极高 我的答案： 6.在我国现代导游服务发展的初创时期，导游员被称为“五大员”，即宣传员、调研员、________ 、安全员和翻译员。[1分] A讲解员 B卫生员 C维护员 D服务员 我的答案： 7.中国青年旅行社成立于________年，简称“青旅”。[1分] A1949
B1954 C1974 D1980 我的答案： 8.导游员不仅要服务各种各样的游客并满足其需求，还要面对各种物质诱惑和精神污染。这体现了导游服务具有________的特点。[1分] A独立性强 B脑体高度结合 C复杂多变 D关联度高 我的答案： 9.在严格执行国家规定和旅行社与游客之间的约定之外，按照游客的合理要求而提供的服务，称之为________服务。[1分] A规范化或标准化 B正规化或强制化 C个性化或特殊化 D个别化或随意化 我的答案： 10.导游服务是指导游员代表________ ，接待或陪同游客旅行、游览，按照组团合同或约定的内容和标准向游客提供的旅游接待服务。[1分] A组团社 B地接社 C旅行社 D被委派的旅行社 我的答案： 11.导游员在处理突发事件时要请其他游客在场并保留相关证明材料。这要求导游员必须遵守行为规范的________ 。[1分] A严格按规章制度办事，执行请示汇报制度 B自尊、自爱，不失人格、国格 C自觉遵纪守法 D注意小节 我的答案： 12.数量庞大并且处于旅行社接待第一线的导游员是________。[1分] A初级导游员 B中级导游员 C高级导游员 D特级导游员 我的答案： 13.主要使用手语等为残疾人服务的导游员是________ 。[1分] A高级导游员 B特级导游员 C专职导游员 D兼职导游员 我的答案：
全国导游英语模拟考试题4 I. Listening Comprehension (15 points) Omitted II. Grammar and Vocabulary (20 points) 16. The capacity of a locomotive has a part . a. that train size is determined b. in determining the size of a train c. to determine train size d. the size of a train is determined by 17. , Form 57 must be filled in. a. Applying for this job b. In order to apply this job c. Making application for this job d. If you want to apply for this job 18. Because of air pollution being greatly reduced, the city is still . a. good place in which to live b. lived as a good place c. a good place to live in d. living in as a good place 19. “Do you ever dance like that in public?” “Certainly not! That would be my dignity.” a. beneath b. under c. beyond d. above 20. “Who won the election for mayor?” “A man to represent every minority group in the city.” a. claims b. is claimed c. claimed d. claiming 21. Flying demands a much greater supply of energy other forms of transportation. a. than do most b. most than do c. than most do d. do than most 22. Would you agree to the operation? a Parsons having full control in b. Parson’s control c. Parson’s having full control of d. be in Parson’s control of 23. We didn’t study English last night, but we . a. had studied b. must have c. can have d. could have 24. “Your radio doesn’t work.” “Yes, it does. The plug , and just plug it in.” a. isn’t connecting b. hasn’t connection c. doesn’t connect d. isn’t connected 25. Because of the complexity of the modern machine, most offices require secretaries . a. to have specified training b. specified in training c. to train specified d. training specified 26. No doctor could cure the patient of his strange . a. illness b. disease c. sickness d. malady 27. Only the remains of their picnics to spoil the scenery of the mountain area. a. do the most unpleasant people leave b. will the most unpleasant people leave c. the most unpleasant people to leave d. the most unpleasant people leave 28. If you can’t find your watch here, why it somewhere else? a. don’t look for b. not look for c. you not look for d. not looking for 29. My decision to spend my life enjoying wild animals was , maybe even queer and impractical.
最牛英语口语培训模式：躺在家里练口语，全程外教一对一，三个月畅谈无阻！ 洛基英语，免费体验全部在线一对一课程：https://www.doczj.com/doc/8112801738.html,/wenkxd.htm（报名网址）Passage 2 Questions 62 to 66 are based on the following passage. Going online is a favorite recreation for millions of American children. Almost10 million (14 percent) of America's 69 million children are online. The Internet both entertains and educates children, however, there are some possible negative consequences for children who access kid-based Web sites. Advertising on kid-based Web sites has become both a rapidly growing market for consumer companies and a concern for parents. With a click on an icon, children can link to advertisers and be granted tremendous spending power. Children are an important target group for consumer companies. Children under age 12 spent $14 billion, teenagers another $67 billion, and together they influenced $160 billion of their parents' income. Many critics question the appropriateness of targeting children in Internet advertising and press to require that children be treated as a "special case" by advertisers. Because children lack the analytical abilities and judgment of adults, they may be unable to evaluate the accuracy of information they view, or understand that the information they provide to advertisers is really just data collected by an advertiser. Children generally lack the ability to reject the release of personal Information to an advertiser, an even greater problem for children when they are offered incentives (刺激)for providing personal information, or when personal information is required before they are allowed to register for various services. Children may not realize that in many cases these characters provide hotlinks directly to advertising sites. The Internet does present some challenges for advertisers who want to be ethical in their marketing practices. Many advertisers argue that we underestimate（低估）the levels of media awareness shown by children. By the age of seven or eight most children can recognize an advertisement and know that its purpose is to sell something and are able to make judgments about the products shown in advertisements. However, this somewhat optimistic and decidedly libertarian view of children runs aground when we realize that they are (like a surprising number of adults) unable to judge accurately between entertainment and advertising. Adults can fend for themselves but, as marketers, we should be explicit（明确的）about our purpose when advertising to children on the Internet. 62. According to the first paragraph, children as an Internet market . A) are becoming increasingly rational B) are using Internet at an earlier and earlier age C) have created a growing advertising market D) are overtaking the adult market due to their spending power 63. Targeting children for advertising is controversial because children . A) are unable to analyze and judge advertisements B) are unable to cooperate since they are too young C) often give off information that may be dangerous to them.