物业管理常用英语句型
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物业管理专业英语物业管理是指对房地产项目进行综合管理的一项职业。
在物业管理工作中,英语是一种重要的沟通工具,因此掌握物业管理专业英语对于从事物业管理工作的人员来说非常重要。
下面是一份关于物业管理专业英语的标准格式文本,详细介绍了物业管理的相关内容。
一、物业管理概述物业管理是指对房地产项目进行综合管理的一项职业。
它涵盖了房地产的运营、维护、租赁、销售等方面。
物业管理的目标是为业主提供安全、舒适、高效的居住和工作环境。
物业管理人员需要具备一定的专业知识和技能,同时也需要掌握物业管理专业英语,以便与国际客户和合作伙伴进行有效的沟通。
二、物业管理常用英语词汇和短语1. Property management - 物业管理2. Real estate - 房地产3. Facility maintenance - 设施维护4. Lease agreement - 租赁协议5. Tenant - 租户6. Landlord - 房东7. Property inspection - 房产检查8. Security services - 安保服务9. Maintenance request - 维修请求10. Rental payment - 租金支付11. Occupancy rate - 出租率12. Common area - 公共区域13. Emergency evacuation - 紧急疏散14. Energy management - 能源管理15. Budget planning - 预算规划三、物业管理常用英语对话1. 租户咨询Tenant: I have a question about my lease agreement. Can you help me?Property Manager: Of course. What do you need assistance with?Tenant: I noticed that the lease term is ending next month. Can I renew it?Property Manager: Yes, you can. We can discuss the renewal details and sign a new lease agreement if you're interested.2. 维修请求Tenant: Hi, I have a maintenance request. My faucet is leaking.Property Manager: Thank you for letting us know. We will send a maintenance team to fix it as soon as possible.3. 房产检查Property Manager: We will be conducting a property inspection next week. Please ensure that your unit is accessible during that time.Tenant: Sure, I will make sure to be available for the inspection.4. 租金支付Tenant: I have a question about my rental payment. Can I pay online?Property Manager: Yes, you can pay your rent online through our resident portal. I can provide you with the necessary instructions.四、物业管理专业英语写作示例Subject: Monthly Newsletter - Property Updates and Community EventsDear Residents,We hope this email finds you well. We would like to take this opportunity to provide you with some important updates and upcoming events in our community.1. Property Updates:- We are pleased to announce that the fitness center renovation is now complete. It is equipped with state-of-the-art exercise equipment for your convenience.- The landscaping project in the courtyard has been scheduled for next month. Please expect some temporary inconveniences during the process.2. Community Events:- We will be hosting a community BBQ on Saturday, June 15th, from 12 PM to 3 PM. Join us for delicious food, music, and games. This is a great opportunity to meet your neighbors and enjoy some quality time together.- Our monthly yoga class will be held on Wednesday, June 19th, at 6 PM in the community room. Please bring your own yoga mat.3. Reminders:- Please remember to dispose of your trash in the designated bins and keep the common areas clean.- If you have any maintenance requests or concerns, please submit them through our resident portal or contact our office directly.We value your feedback and suggestions. If you have any ideas for future community events or improvements, please let us know. We strive to make our community a great place to live.Thank you for being a part of our community.Sincerely,[Your Name]Property Manager以上是关于物业管理专业英语的标准格式文本,希望对您有所帮助。
物业管理专业英语物业管理是指对房地产物业进行综合管理和服务的职业。
随着全球化的发展,物业管理行业也逐渐得到了广泛的关注和重视。
在这个行业中,掌握一定的英语专业词汇和表达方式是非常重要的。
本文将为您提供一些与物业管理相关的英语词汇和句子,以帮助您更好地理解和应对物业管理工作中的英语交流。
1. Property Management - 物业管理- Property management refers to the operation, control, and oversight of real estate properties.- Effective property management ensures the smooth functioning and maintenance of properties.2. Facility Management - 设施管理- Facility management involves the coordination and maintenance of physical assets within a property.- Facility managers are responsible for ensuring the safety and functionality of buildings, equipment, and systems.3. Lease Agreement - 租赁协议- A lease agreement is a legally binding contract between a landlord and a tenant, specifying the terms and conditions of the rental arrangement.- The lease agreement outlines the rent, duration, and responsibilities of both parties.4. Maintenance - 维护- Maintenance refers to the regular upkeep and repair of a property to ensure its proper functioning and appearance.- Preventive maintenance helps to identify and address potential issues before they become major problems.5. Tenant - 租户- A tenant is a person or organization that rents or occupies a property from a landlord.- Tenants are responsible for paying rent and adhering to the terms of the lease agreement.6. Landlord - 房东- A landlord is the owner of a property that is rented or leased to a tenant.- Landlords are responsible for maintaining the property, collecting rent, and addressing tenant concerns.7. Property Inspection - 房屋检查- Property inspection involves a thorough examination of a property to assess its condition and identify any potential issues.- Inspections are often conducted before a tenant moves in or moves out of a property.8. Security - 安全- Security measures are implemented to protect the property and its occupants from potential threats or hazards.- Security systems, surveillance cameras, and access control are commonly used in property management.9. Rent Collection - 租金收取- Rent collection refers to the process of collecting rental payments from tenants.- Property managers ensure that rent is paid on time and handle any issues relatedto late or unpaid rent.10. Tenant Relations - 租户关系- Tenant relations involve maintaining positive and effective communication with tenants.- Property managers address tenant concerns, resolve disputes, and ensure tenant satisfaction.11. Budgeting - 预算管理- Budgeting involves the planning and allocation of financial resources for property management activities.- Property managers create budgets to cover expenses such as maintenance, repairs, and utilities.12. Sustainability - 可持续性- Sustainability in property management focuses on reducing environmental impact and promoting energy efficiency.- Implementing sustainable practices can help reduce operating costs and enhance the value of the property.13. Emergency Response - 应急响应- Emergency response protocols are established to handle unforeseen events or crises in a property.- Property managers coordinate emergency procedures, such as evacuations or contacting emergency services.14. Tenant Screening - 租户筛选- Tenant screening involves assessing potential tenants to determine their suitability for a property.- Background checks, credit checks, and references are commonly used to evaluate tenant applicants.15. Eviction - 驱逐- Eviction is the legal process of removing a tenant from a property due to non-compliance with the lease agreement.- Property managers follow specific procedures and regulations when initiating an eviction.以上是一些与物业管理相关的英语词汇和句子。
物业管理用英语怎么说物业管理是指业主委托物业服务企业依据委托合同进行的房屋建筑及其设备,市政公用设施、绿化、卫生、交通、生活秩序和环境容貌等管理项目进行维护,修缮活动。
那么你知道物业管理用英语怎么说吗? 下面跟着店铺一起来学习一下吧。
物业管理的英语说法1:estate management物业管理的英语说法2:property management物业管理相关英语表达:土地及物业管理 Land and Property Management小区物业管理 property management of residence物业管理部 Property management department物业管理委员会 committee of property management建设与物业管理 Construction Management and Property物业管理师 Certified Property Manager物业管理的英语例句:1. Property management service contract is one of a new - style civil contracts.物业管理服务合同是一种新型的民事合同.2. Property management should specialization when the trend the road of development.物业管理应当走向专业化发展的道路.3. For HuaiNan City an example, establishes unconquerable force's estate management.给淮南一个榜样, 创立钢铁长城般的物业管理.4. Responsible for company's property management and contact maintenance for services when necessary.负责公司物业管理的对口联系及监督工作(含日常清洁)以及联系维修.5. The second part analyzing the subjects of real estate management contract.第二部分、物业管理合同主体分析.6. The community management company. It offers very good community services.社区物业管理公司, 他们提供非常好的社区服务.7. Group mainland property management officers have a customer - first culture.集团旗下内地物业管理分公司的同事秉持[以客为先]的态度.8. Property: Who will break the development bottleneck property management industry?物业: 谁来打破物业管理行业发展瓶颈?9. Property management companies use security video technology to protect stores and malls.物业管理公司使用安全视频技术,以保护商店和购物中心.10. The Lessee shall abide by the rules of property management Company.乙方应遵守物业管理有限公司对小区的各项规定.11. How to determine the time limit of stage property management, etc.前期物业管理的时间界限如何确定?12. We provide service as property management, investment and hotel management consultant, etc.公司经营范围:物业管理、酒店管理顾问、实业项目投资咨询等.13. Property Management Area parking fees and use the proceeds are?物业管理区域内车辆停放收费及收益用途是怎样的?14. The entire rental includes: Property Management Heating cable TV hotel - standard Housekeeping Service.租金包括: 物业管理,暖气,有线电视,宾馆标准客房服务.15. PMAC staff help owners form Owners'Corporation at an owners'meeting.在业主大会上,[物业管理谘询中心]的职员协助业主成立业主立案法团.。
物业管理专业英语物业管理专业英语是指在物业管理领域中所使用的英语专业术语和表达方式。
物业管理是指对房地产物业进行综合管理和维护的一项工作,包括物业设施的维护、安全管理、租赁管理、财务管理等方面。
在国际化的背景下,掌握物业管理专业英语对于从事物业管理工作的人员来说是非常重要的。
以下是物业管理专业英语中常用的术语和表达方式:1. Property Management - 物业管理Property management refers to the operation, control, and oversight of real estate properties. It includes various tasks such as maintenance, security, leasing, and financial management.2. Facility Maintenance - 设施维护Facility maintenance involves the regular inspection, repair, and upkeep of the physical assets within a property. This includes electrical systems, plumbing, HVAC systems, and other infrastructure.3. Safety and Security - 安全与保安Safety and security measures are essential in property management to ensure the well-being of occupants and protect the property from potential risks. This includes implementing fire safety protocols, surveillance systems, and access control measures.4. Lease Management - 租赁管理Lease management involves the process of handling rental agreements between property owners and tenants. This includes lease negotiations, rent collection, lease renewals, and resolving tenant disputes.5. Financial Management - 财务管理Financial management in property management includes budgeting, accounting, and financial analysis. This involves managing income and expenses, preparing financial reports, and ensuring the financial sustainability of the property.6. Tenant Relations - 租户关系Building positive relationships with tenants is crucial in property management. This includes addressing tenant concerns, handling maintenance requests, and ensuring tenant satisfaction.7. Property Marketing - 物业营销Property marketing involves promoting and advertising available properties to attract potential tenants or buyers. This includes creating marketing materials, utilizing online platforms, and conducting property tours.8. Energy Efficiency - 能源效益Energy efficiency is an important aspect of property management. This involves implementing energy-saving measures, such as using energy-efficient appliances, optimizing building insulation, and promoting sustainable practices.9. Maintenance Schedule - 维护计划A maintenance schedule outlines the regular maintenance tasks and their frequency. This includes routine inspections, cleaning, and repairs to ensure the property is well-maintained and in good condition.10. Property Evaluation - 物业评估Property evaluation involves assessing the value, condition, and potential of a property. This is done to determine its market worth, identify areas for improvement, and make informed decisions regarding the property's management.以上是物业管理专业英语中常用的术语和表达方式。
物业服务英语口语Property Management ConversationA: Good morning, how may I assist you today?B: Good morning, I am currently having an issue with my apartment. The air conditioning unit is not working properly.A: I apologize for the inconvenience. Could you please provide me with your apartment number?A: Thank you for providing that information. I will send a technician to your apartment to fix the air conditioning unit as soon as possible.A: The technician should be there within the next hour. Is there anything else I can assist you with today?B: No, that will be all for now. Thank you.B: Thank you, you as well.A: Good afternoon, how can I help you?B: Good afternoon. I have a question regarding the parking lot. It seems that my assigned parking spot is always occupied by someone else.A: I apologize for the inconvenience. May I have your apartment number, please?A: Thank you for the information. I will look into this matter and ensure that your assigned parking spot is available for you in the future.B: That would be great. Thank you for your help.B: Thank you, you too.A: Good morning, how may I assist you today?B: The issues are in the lobby area and the staircase leading to the upper floors.A: I apologize for the inconvenience. I will have our maintenance team address these issues immediately. Is there anything else you would like to report?B: That's all for now. I appreciate your prompt response.B: Thank you, you as well.A: Good afternoon, how can I assist you?A: Yes, there is a nominal fee to cover the maintenance and cleaning expenses. You can find the fee schedule on our website or inquire at the office.B: I see. I will make sure to check the website for more details. Thank you for your help.B: Thank you, you too.A: Good morning, how may I assist you today?B: Good morning. I have been experiencing some issues with the garbage disposal system in my apartment.A: I apologize for the inconvenience. Can you provide me with your apartment number, please?A: Thank you for the information. I will send a technician to your apartment as soon as possible to address the problem with the garbage disposal.A: The technician should be there within the next hour. Is there anything else I can assist you with today?B: No, that will be all for now. Thank you.B: Thank you, you as well.。
物业管理专业英语物业管理专业英语是指在物业管理领域中所使用的英语专业术语和表达方式。
物业管理是指对房地产物业进行综合管理的一门学科,涵盖了房地产开发、物业运营、维修保养、安全管理等多个方面。
在国际化的背景下,掌握物业管理专业英语对于从事物业管理工作的人员来说至关重要。
以下是一些常用的物业管理专业英语词汇和表达:1. Property management - 物业管理2. Real estate - 房地产3. Facility management - 设施管理4. Lease agreement - 租赁协议5. Tenant - 租户6. Landlord - 房东7. Maintenance - 维修保养8. Security - 安全9. Budgeting - 预算编制10. Rent collection - 租金收取11. Property inspection - 物业巡查12. Occupancy rate - 出租率13. Tenant satisfaction - 租户满意度14. Common area - 共用区域15. Lease renewal - 租约续签16. Eviction - 驱逐17. Property valuation - 物业估值18. Asset management - 资产管理19. Energy management - 能源管理20. Sustainability - 可持续性物业管理专业英语的应用场景包括书面文件、会议讨论、客户交流等。
以下是一些常见的物业管理专业英语句子和对话:1. Could you please provide me with the lease agreement for the commercial property?请您提供一份商业物业的租赁协议,好吗?2. We need to conduct a property inspection to ensure everything is in good condition.我们需要进行一次物业巡查,确保一切都处于良好状态。
物业管理英语Lesson 1Part 1:Greetings ( 问候)短语1.Good morning / Good afternoon / 早上好/ 下午好/Good evening / Good night 晚上好/ 晚安2.Mr.=mister / Miss / Mrs. 先生/ 小姐/ 夫人3.Long time no see……好久不见4.Nice to meet you 认识你好高兴5.Have a nice day / 祝你有愉快的一天Have a nice week-end(周末)周末愉快/Have a nice holiday (假期)节日快乐短句1.a: How do you do ? 您好!(初次认识)b: How do you do ? 您好!(回应)2.a: How are you? How are you doing? 您好吗(日常打招呼)B: I am fine, thanks. And you? 很好,谢谢!你好吗?Park 2:Extend Your Thanks & Apologize 道谢与道歉短句1.Please(请)accept my apologize(道歉)请接受我的道歉2.I am sorry about that / I am sorry to hear that关于这个事情我好抱歉3.Thank you 谢谢Thank you very much / so much 十分感谢You are welcome(欢迎)不用客气4.Sorry to kept you waiting(等候)抱歉,让你久等了That is all right / Never mind(介意)/ That is ok 没关系5.Sorry to disturb(打扰)/ interrupt(打断)you抱歉,打扰/ 打断(谈话)一下Lesson 2Offering & asking for help 提供与请求帮助短语1.Please follow(跟随)me / This way please 请跟我来/ 这边请2.Excuse(原谅)me, would you please……不好意思,请问可不可以……短句1.May I help you? / What I can do for you? 有什么可以帮你呢?2.May I have your room (房间) / apartment(公寓)number please?请问你的单元号码3.Which floor(层)please? 请问哪一层?4.May I have your name please? 请问您贵姓名5.Which company(公司)do you want? 请问您找哪间公司呢?Which company / apartment / would you like to visit(拜访)?6.Would you please do me a favor? 请问可以帮我吗?7.I am sorry, I could not understand(理解).抱歉,我不太明白你的意思8.Would you please wait a moment(片刻). I transfer(转)the phone(电话)to the English service(服务). She might (可能) help you.请稍等,我帮你转去英语服务,她可能帮到你。
物业管理专业英语物业管理专业英语是指在物业管理领域中使用的专业英语词汇和表达方式。
物业管理是指对房地产物业进行综合管理和维护的一项工作,包括物业运营、设施管理、客户服务等方面。
在国际化的背景下,掌握物业管理专业英语对于从事物业管理工作的人员来说至关重要。
以下是物业管理专业英语中常用的词汇和表达方式:1. Property management(物业管理): The operation, control, and oversight of real estate properties, including residential, commercial, and industrial properties.2. Facility management(设施管理): The coordination and maintenance of various physical assets within a building or property, such as HVAC systems, electrical systems, and security systems.3. Tenant(租户): A person or organization that rents or leases a property from a landlord.4. Lease(租赁合同): A legal contract between a landlord and a tenant that outlines the terms and conditions of the rental agreement.5. Maintenance(维护): The ongoing upkeep and repair of a property or its facilities to ensure they are in good working condition.6. Rent(租金): The payment made by a tenant to a landlord in exchange for the use of a property.7. Property inspection(物业检查): The process of assessing the condition of a property to identify any maintenance or repair needs.8. Occupancy rate(入住率): The percentage of occupied units in a property compared to the total number of units available for rent.9. Property manager(物业经理): The person responsible for overseeing the day-to-day operations of a property, including tenant relations, maintenance, and financial management.10. Budgeting(预算编制): The process of planning and allocating financial resources for the operation and maintenance of a property.11. Security measures(安全措施): Measures taken to ensure the safety and security of a property and its occupants, such as surveillance systems, access control, and security guards.12. Customer service(客户服务): The provision of assistance and support to tenants and other stakeholders in a property, including addressing their concerns and resolving any issues.13. Landlord(房东): The owner of a property who rents or leases it to a tenant.14. Eviction(驱逐): The legal process of removing a tenant from a property due to non-payment of rent or violation of the terms of the lease agreement.15. Lease renewal(租赁续约): The process of extending the term of a lease agreement between a landlord and a tenant.以上是物业管理专业英语中常用的词汇和表达方式,掌握这些词汇和表达方式对于从事物业管理工作的人员来说非常重要。
物管处:1、——可以帮我把这份文件发到台湾吗?Could you help me to fax this to Taiwan?——很抱歉。
我们这里的传真机不可以发国际传真。
Sorry, this fax-machine is not for international.2、我想要借用一下梯子?May I borrow this ladder/stepladder?3、请帮我把这份文件复印3份。
Please give me three copies of this paper for me, thank you!4、最近有一段时间不在家,可以把钥匙托管在物业吗?We will be out for some days. Shall we put our keys here?5、——可以请物业帮忙接收一下快递吗?Could you receive the EMS for me?——好的,请先签一下委托书。
Ok, please sign this letter of attorney.维修用语:1、我们家的净水器出水小,可以请师傅过来维修一下吗?There’s something wrong with our water cleaner/purifier. Could you ask somebody to have a look?2、厨房里的水槽下方漏水。
There is water leaking from somewhere in the kitchen.3、次卧窗户漏水Water leaking in the guest room4、客厅墙面有裂缝/发霉There’s a fissur e/mildew in the wall of our living room.5、北阳台天花涂料脱落The painting on the ceiling of the north balcony is falling off.6、厨房水槽上水龙头松动The tap/water faucet in the kitchen is loosen.7、客卫卫生间马桶堵塞The closestool in the guest’s washing room is blocked up.8、客卫台盆龙头漏水The tap/water faucet in the guest washroom is leaking.9、——主卧灯不亮The light in the main bedroom couldn’t be switched on.——家里是否备有灯泡?是否需要我们提供?Do you have any spare bulb at home?Do you need our light bulb?——家里没有。
物业管理常用英语句子1. welcome to our apartment.欢迎光临2. Good morning/afternoon/evening. Sir/Madam .早上好/下午好/晚上好3. How do you do? 你好(初次见面)4. How are you? 你好!5. Wish most pleasant stay in our apartment? 祝你在公寓过得愉快.6. Have a nice stay. /Have a good time /Have a nice time. 祝你过得愉快7. I hope you will enjoy your stay with us. 祝你和我们一起过得愉快8. I hope you will enjoy your stay in our apartment. 祝你在公寓过得愉快.9. Let me introduce our manager to you.让我介绍我们的经理给你认识.10. Let me introduce myself. 让我自介绍一下.11. This is our manager, Mr. Wang.这位是我们的经理,王先生12. Nice to meet you.非常高兴认识你.13. Happy birthday! 生日快乐14. Happy New Year!新年快乐15. Merry Christmas! 圣诞快乐16. Have a nice holiday!假日快乐17. Wish you every success!希望你成功18. Good luck.祝你好运19. It is nice to meet you. 非常高兴认识你.20. Me too.我也是21. Wait a moment. please.请等一下22. Just a moment, please. 请稍等23. Hold on, please.请不要挂断24. Sorry, he is not in at the moment.读不起,他现在不在.25. Would you like to leave a message? 你需要留个言吗?26. I beg your pardon? 对不起,再说一遍好吗?27. Can you speak a little slower, please? 你能说得慢些吗?28. Sorry, I’ve dialed the wrong number.对不起,我打错电话了.29. May I speak to Mr. Smith? 请找斯密思先生接电话?30. Speaking.我就是请讲.(电话用语)31. It is Wang speaking.我是王,请讲(电话用语)32. May I help you?我能帮你做些什么?33. What can I do for you? 我能为你做些什么?34. Is there anything else I can do for you?还有什么可以为你做的吗?35. Thank you very much.非常感谢你.36. Thank you for your advice/help.非常感谢你的建议/帮助37. Thanks 谢谢38. It’s very kind of you.你真好.39. You are welcome.乐意为你服务40. It is my pleasure.为你服务是我的荣幸41. with pleasure不客气42. my pleasure不用谢43. I am at your service随时为你服务44. At your service. 随时为你服务45. I’m sorry It’s my fault.非常抱歉,这是我的错.46. Sorry to have kept you waiting.抱歉,让你久等了.47. Sorry to interrupt you.抱歉,打扰了.48. I’m sorry about this.对于这个,我很抱歉.49. I apologize for this.我为这个向你道歉(较正式)50. That’s all right. 不要紧51. Let’s forget it.忘了它吧.52. Never mind.不要紧53. Excuse me, may I have your name?对不起,我可以知道你的名字吗?54. Of course./certainly.当然.55. Can I come through please?我可以过去吗?56. Would you mind if I take it away.请问,是否介意我把它撤走.57. Could you sign the bill please?你能签一下这张帐单吗?58. Would you like to show me your room card?你能够出示一下你的房卡吗?59. Let me show you to the Front Desk.让我带你去总台吧.60. Let me take you there..让我带你去那里吧.61. This way ,please.请这边走62. Please follow me.请跟我来63. You first, please.您先请64. After you, madam.夫人,你先请。
65. Go ahead, and turn to the left/right.往前走,然后往左/右转66. It is on the second floor/third floor/in the basement.它在二楼/三楼/地下室67. It is next to the business center.它在商务中心的隔壁68. It is opposite to the shop.它在商店的对面69. Go upstairs/downstairs to the third floor.上/下楼到三楼70. It is in the lobby near the main entrance.它在大堂大门附近71. Please be careful.小心点72. Take it easy放心73. Don’t worry.不用担心74. See you later过会见75. See you tomorrow.明天见76. Have a nice trip.旅途愉快77. Wish you have a good journey.希望你旅途愉快78. I’m sorry to hear that. I hope you are better soon.听到这个真的很遗憾,希望你快些好起来79. Have a good rest.好好休息80. Did you hurt yourself?您伤着了没有?81. Certainly, sir. If you can excuse me, I’ll Fetch it.好的,先生。
如果您能允许我离开的话,我去把它拿来。
82. I’ll go and get it right away.。
我马上给您去拿来。
83. Excuse me.打扰一下84. I am sorry.对不起85. Certainly, madam, let me help you.当然可以,夫人。
让我来帮您86. Go ahead, please. You’re welcome.请拿吧,您可以随意使用。
87. That’s very kind of you, but I can’t accept.十分感谢,不过我不能,谢谢您。
88. I’m sorry, sir, I must go. Nice talking with you.很抱歉,先生,我必须走啦。
和您谈话很高兴.89. I see.我明白。
90. Please take your time, sir. There’s no hurry.请慢慢来,先生。
不用忙。
91. Don’t worry, madam. We’ll see to it.不必担心,夫人。
我们会料理的。
92. Don’t worry, sir. We’ll clean it up.不必担心,先生。
我们会把它收拾干净的。
93. May I take up a few moments of your time?我可以占用您一些时间吗?94. May I speak to you for a moment, madam?我可以和您谈一会儿话吗,夫人?95. I’ll be with you as soon as possible. 我将尽快来为您服务。
96. Thank you for telling us, madam. 谢谢您告诉我们,夫人97. It won’t happen again. Please accept our apologies. 这种事不会再发生。
请接受我们的道歉。
98. I will report to supervisor. 我会向主管汇报。
99. Where is the lift?电梯在哪里?100. Can you tell me where is the elevator?你能告诉我电梯在哪里吗?101. Would you like to tell me where is the toilet?你能告诉我卫生间在哪里吗?102. Please take care of your child in the revolving door.在旋转门内请照顾好你的小孩.103. Good bye ,we are looking forward to seeing you again.再见,希望能够再次见到你104. Excuse me, sir ,the taxi you want is waiting for you.打扰一下,你要的出租车在等你了.105. Would you like to show me your owner card?你能出示一下你的业主证吗?106. Would you like to tell me the guest’s room number and his name?你能告诉我客人的房间号码和他的姓名.107. Please wait a moment, I will put you through right now.请稍等,我马上帮你接过去.108. I am sorry ,there is no answer.对不起,电话没有人接.109. I am sorry , the line is busy.对不起,电话占线.110. Would you like to leave a massage?你想留言吗?111. Would you like to call back later?你过会打来好吗?112. Maybe the line is bad, I will send somebody to check it.可能线路有点问题,我叫人去查一下.113. Thanks for telling us this ,we will try our best to improve our service.非常感谢你告诉我们,我们会尽力提高我们的服务.114. Please accept my apologies, I will do with it right now ,and give a reply to you.a) 请接受我的歉意,我马上去处理,然后给你一个答复.115. I am very sorry to hear that , I will report it to our manager and give you a reply soon.i. 听到这个我很遗憾,我会报告我们的经理,然后给你一个答复.116. Yes, I see.是的,我明白了.117. It takes about five minutes.大概需要5分钟.118. Sir/Madam, I will come a minute later.先生/女士,我过会就来.119. Sir/Madam, sorry to keep you waiting. 先生/女士,不好意思,让你久等了.120. I will do that for you right now, sir.先生,我现在就帮你办.121. If there is something I can help ,please let me know.如果有什么要我做的,请告诉我.122. Please tell me your apartment number , I will send a repairman to you right now.a) 请告诉我你的房间号码,我马上叫服务员送去.123. I will send a repairman to check it at once. 我马上叫修理工来检查.124. I am sorry ,we can not do that according to our apartment policy. Please forgive us.a) 很抱歉,根据公寓的制度,我们不能那样做,请您谅解.125. This is the introduction to our apartment. 这本是我们公寓的介绍.126. May I know your name? 你能告诉我你的名字吗?127. Just a moment ,I take a taxi for you. 您稍等,我帮你叫个出租车.128. Congratulations!祝贺您!(恭喜)129. Please don’t smoke here. 请不要在这里抽烟。