经科版-新编剑桥商务英语-中级词汇
1.1Ways of working
regular hours 正常工作时间
flexible hours弹性工作时间
freelance自由职业
job-share 分担工作
job-sharer 与人分担工作的人
shift-work 轮班工作，倒班制
part-time 兼职full-time 全职
teleworking电子化办公方式，电子办公
temping 当临时工
consultancy 咨询公司，顾问公司
flextime/flexitime 弹性工作时间
hot-desking 办公桌轮用（指将职工分成不同班次，以便他们能共用一间办公室、一张桌子和一台计算机）Permanent contract永久/长期合同
specialist advice专业咨询
office gossip办公室小道消息
office news 办公室新闻
credit 赞扬、功劳
MD/managing director 总裁（美语中称CEO 或president）
Brainpower 智能
Worst-case adj.做最坏打算的，为最坏情况的，为最不利条件的
Scenario事态、局面
Delegate vt. 授权、分配工作
Availability 利用可能性，可利用的人、物，物资保证
Parental leave 育儿假，照顾新生儿假/ maternity leave 产假
Distractions 让人注意力分散的事务
Contact 人脉，有用的社会关系
Case-load 工作量Daily log 日志
Voice mail 语音信箱、留言Self-organisation 自我组织能力
Disruptive adj. 造成混乱的
1.2Making contacts
trade fair event 商品交易会
coffee/tea break 工间咖啡休息时间
drinks evening 晚间酒会
coaching event 专项体验训练活动
maximise（maximize 美式）最大限度的使用，发挥
socializing 参加社交，交际
corporate world 商界
useful contacts]有用的人际关系
co-chair 联合总裁，主席
network 建立关系网络networking 建立人际网，关系网
‘networking’event (为帮助职场人士建立人脉关系专门举行的)牵线搭桥活动，联谊活动。Locals 当地人
Be spread out 分散在各地
Internal communication 内部交流
post-it note 便条
2.1 company benefits and incentives
Benefits n. 福利
Incentive n. 奖励
once-in-a-lifetime 千载难逢
Job title 职位，头衔
Training and staff development 培训和员工发展
Good salary 可观的收入
Pension n. 养老金
Flexible working hours 弹性工作时间，灵活工作时间
Opportunities to travel 旅游机会
Opportunities for promotion 升职提拔机会
Days off 几天短假
Company car 公司给配的汽车
Too good to be true 好得令人难以置信=2G2BT
（另外一些办公室网络用语：
LOL-Laugh out loud, FWIW-for what its worth,
OMG-oh my god, IDK-I don’t know,
BTW-by the way, TX-thanks,
RUS-are you serious/sure, Biz = Business,
2 = to/too, 2B or not 2B = To be or not to be,
4 = for, 4ever = forever,
oncerned,
ASL = Age/Sex/Location, AFAIC= As Far As I’m C
AFAIK = As Far As I Know, AFK = Away From Keyboard,
AYSOS = Are You Stupid Or Something,
B4 = Before, B4N = Bye For Now,
CU = See You, CUL/CYL/CUL8R = See You Later,
F2F/FTF = Face To Face, FAQ = Frequently Asked Question,
G2G = Got To Go, G8T/GR8 = Great）
Client service executive 客户服务主管
Take…with a pinch of salt 对…将信将疑
Old and established 历史悠久
Resource director （HR director 的简称）人力资源部经理
Qualification n. 资格
Temp （temporary/temporary worker）临时员工
Vice-president 副总裁
Incumbent programme 在职员工培训课程，岗位培训课程
Promote from within 提拔内部员工
colleague’s longevity 同事的长期任职
work experience 工作经验
Take on 接受，招聘
Intake n. 从外部吸纳招收的员工
Project manager 项目经理
Grow and maintain customer relationship 发展和维护客户关系
Canteen n.食堂，餐厅
Head office 总部
Brainstorming 自由讨论，头脑风暴，集思广益
Breakout n.突破
Encompass vt. 包括，包含
Sales and marketing 销售和市场营销
Research and development and manufacturing 研发和生产
Perk n. 好处，额外津贴，外快
Final salary pension scheme 按最终薪水给付的养老金计划
Budget n. 预算Non-cash reward 非现金形式的奖励
Once-in-a-lifetime adj. 千载难逢的，令人难忘的
Career goal 职业目标
Senior management 高层管理人员
Vocabulary Part 5 常见的与take 搭配的短语：
1. take after 与……相像eg. The baby took after his mother.
2. take down 记下eg. Take down the notes while you are listening.
3. to be taken for 被误认为eg. to be taken for a foreigner
4. take off 打折eg. Shop early and we’ll take off 20 percent.
5. take on 承担eg. to take on new responsibilities
6. take for granted 认为……理所当然eg. We often take these things for granted.
2.2 Presenting Your Company
Turnover 营业额
Total profits 总利润total costs 总成本，总费用total spending总支出Distribution centre 配送中心
Warehouse 仓库Holding company 控股公司
Call centre 呼叫中心
Plant 工厂，（用于生产或生活的）成套设备，成套装置，成套机械
Headquarter 总部
Subsidiary 子公司(指由母公司控制的，在东道国政府法律下登记的独立法人) Branch 分公司(指母公司的一个分支机构或附属机构，在法律上和经济上没有独立性，不是法人)
Corporation 公司，法人
Division 部门分支Turnover 营业额，销售额
Revenue 收入，收益
Document management 资料管理，文档管理
Innovation technology 创新技术
Chart 图表
Research and development 研制和开发
Mission statement 公司所制定的目标或宗旨
Fact sheet 情况说明书
Pension scheme 养老计划
Human resources manager 人力资源经理，人事经理
Manufacturing firm 制造企业
Health insurance 健康保险，医疗保险
Insurance company 保险公司
Morning espresso早晨咖啡
3.1Business topic: Starting a business
sole trader独立法人，独立经销
partnership合伙经营
franchise 连锁店，特许经销权，特许经营、
franchise agreement 特许协议
franchisor n.授予特许权者
franchisee n. (公司的分店、零售店或联号商店的）特许经营者，加盟者
entrepreneurial spirit企业家精神进取精神
voila [vwa:'la:] int.（法）可不是，那就是，瞧（表示事情成功或满意之感叹）
eg. I always like the name Reagan and I'm kind of a Ronald Reagan fan, so, voila, here she came along.
Set up 建立
granting of a license 同意发给许可证
charge one’s own prices 自行定价收费
credit rating ['kredit]信用度，信用评级
brand name 品牌名称
financial assistance金融支持
trademark n. ['tred,mɑrk]商标
ludicrous adj.荒谬的，可笑的
over-simplification 过度简单化
menu content 菜单的内容
solicitor n.律师（注：开业律师以其服务方式不同而分为诉讼律师（barrister）和事务律师（solicitor），诉讼律师规定不准合伙，只能单独开业，但诉讼律师可以按惯例自愿结合组成律师事务所）
well-paid
well-respected
profit margin利润率，利润幅度，利差
branch out 使……分支出来，拓展业务
launch vt.开办（新企业）
invest vt. 投资
venture n.投机活动；商业冒险；（为盈利而投资其中的）风险公司
fee n.费用（如会费，入场费，手续费）
run (a company/business) 管理运营公司
luggage n. 行李on line database 网上数据库
subscription n. 订购，订阅
mobile phone 移动电话
mp3=player MP3 播放器
laptop 笔记本电脑schedule n. 时间表shuttle bus 班车buffet n. 自助餐，冷餐
plan a seminar 计划一个研讨会
proper nouns 专有名词
Well-established adj.公认的，知名的，得到认可的
British franchise association 英国特许经营联合会（一家非营利组织，旨在宣传职业道德、促
进公平合理的特许加盟活动）
Domino Pizza 达美乐比萨店（美国比萨连锁店）
Credit rating 信用度，信用评级Franchise agreement 特许协议Franchise fee 特许经营费用Brand name 品牌名称Financial assistance 金融支持
As a sole trader, you are independent; you are your own boss. As a franchisee, your promotional activities, financial records, hiring, service procedure, etc. , are not in complete control of your own. In partnership you share risks and profits with your partner. You may disagree with your partner on strategy. Franchising enables people to both own a business and
get help running it.
A well-run franchise organization can provide a person who has never managed a business with guidance.良好的特许经营许可企业可以给从未有过经营企业的人指引方向。
Franchisors can provide a brand name, products or services, and financial assistance.特许产品可以提供品牌、产品和服务，甚至金融支持。
Franchisees have to pay franchise fees and they lose some independence. Sometimes the training programs provided by the franchisors are weak –too brief and staffed by trainers who do not have instructional skill. 有时特许经营者提供的培训课程收效甚微，太简短，而且选派的培训者缺乏授课技巧。
3.2 Leaving & taking messages
Ask for permission 征求许可，请求允许
Cancel arrangement取消安排
registration n.登记，注册
lower case 小写字母，小写体
security n.保安，安全
voicemail n.语音信箱
schedule n.时间表，计划，安排
4.1 Advertising
Word of mouth 口碑，口头宣传，口头广告Mailshot 邮寄广告
TV commercial 电视广告
Billboard 广告牌
Spam (Stupid Pointless Annoying Messages)垃圾邮件Banner 标语横幅
Newspaper advert 报纸广告
Internet advertising 网络广告
Search engine 搜索引擎
Link 连接
Objective 目标
Expectation 预期，期望
Brochure 宣传册
Sample 样本
Case study 案例研究
Ringtone 手机铃声
In small print 小字体印刷
Graphic 图形
Animation 动画
In bold 粗体字
Subscription 订购，订阅
subscription fee 入网费，开通费
Launch a formal investigation 展开正式调查
Soft drink 软饮料
Spit out 吐出
Target audience 目标观众
Organic 有机的，天然的
Yoghurt 酸奶
Shape yoghurt 塑身酸奶
Fat-free 脱脂的，不含脂肪的/ skimmed 脱脂Artificial sweetener 人工甜味剂
Preservative 保鲜剂
Colorant 色素
Additive 添加剂
Ingredients list 成分清单
Online complaints form 网上投诉表
Promotion 推广促销
Marketing 市场营销
Promotional gift 促销赠品/ giveaways 赠品
4.2 Delegating
Delegate v.委托，分派，移交
Delegator 托付者，委派者，移交者Tailor 修改，使合适，使适应Positive 肯定的，积极的
Expectation 期望，期待
Brief v. 事前向…介绍基本情况，向…布置简要任务
Let go 放开，放手
Bits and pieces 零碎
Ownership 所有权
Financial 金融的，财政的
Psychological 心理上的，精神上的
Psychological Doctor/Psychologist/shrink 心理医生
Specify v.明确说明，详细说明
Deadline 最后期限
Check up 校对，检验，检查，调查
Feedback 反馈
Constructive adj.建设性的
Criticism n. 批评，评论
5.1 The workplace
Attend a meeting 参加会议
Hold a meeting 举办会议
Reach an agreement 达成协议
To source art 为商业用途选择艺术装饰品
To commission art 定制艺术
Regeneration 重建，再生
Sector 尤指商业、贸易等的部门，领域，或者行业
Installation 安装
Presentation 陈述，介绍，针对某一话题发言
Run a meeting 开会，使会议进行下去
Healthcare 保健
Referral 保荐人，推荐人
Specialist knowledge 专业知识
Expertise 专家意见，专门技术或知识
Make an appointment 预约，约会（商业的）
Gallery 美术馆，艺术廊
Visual 视觉的，可视的
Reference database 参考数据库
Premise n.楼宇，单位住所
Direct speech 直接引语
Reported speech 间接引语
Anecdotal things n.轶事，指人们不大知道的事情
Social norm 社会规范
Questionnaire 调查表，调查问卷
Goal-oriented adj.目标明确的
Input 输入的内容
Interaction 交际，相互作用
Coffee break 咖啡时间，上班中的休息时间
Office decoration 办公室装修
Training budget 培训预算
Trade fair 商品交易会，交易市场
Chair 主持，小组主席
Exhibitor 参展商，参展者
Accommodation 住宿
Sponsor 主办单位，赞助商
Evening buffet 自助晚餐
5.2 Participating in a meeting
Chairperson 主席
Minutes 备忘录，会议纪录
minutes of the meeting 会议纪录
take a minutes 作会议纪录
agenda 议事日程
set the agenda 制定议程
move on （to the next point）进入（下一点）
see somebody’s point 明白某人观念
go along with somebody on the point 同意某人观念（非常正式）
head of the coin 硬币正面
tail of the coin 硬币反面
counter 筹码
decoration 装修
office decoration 办公室装饰
budget 预算
training budget 培训预算
6.1 Recruitment
Cell phone / mobile phone 移动电话，手机，
smart phone 智能电话
Migraine ['mai:’ɡrein]n. 偏头痛
splitting headache（补充知识：有关‘病’的表达）
Body-piercing studio 人体穿环工作室（一种从事人体美容的地方，一般被称为body-art,比如做tattoo，nail art 当然还包括piercing 穿孔）
Arrange an interview 安排会面
Voicemail 语音信箱
Automated message 自动信息
Lottery 彩票
super lotto 大乐透win lottery 中彩票，中奖
Car plant 汽车制造商
Pay off 还清欠债，取得成功
Mortgage ['m? :ɡid? ] 抵押，按揭
Cutback 削减，减少、
Disciplinary procedures 惩戒程序，纪律程序
Carry out 执行，实行（同近义词perform, accomplish, implement, fulfill, come true）
6.2 Emailing
Email 发电子邮件；电子邮件
Inbox 收件箱
junk 垃圾邮件箱
drafts 草稿箱
sent 已发送邮件
Check the inbox 查收收件箱
Recipient 接收人，收件人
CC the email 转发邮件cc:（Carbon Copy）,
forward mail 转发邮件
In case 如果，万一
Email addict 电子邮件狂
Save emails 保存电子邮件
File emails 给电子邮件归档
Delete emails 删除邮件
Subject line 主题栏
Charity 慈善机构，慈善组织
Tribunal [trai'bju:n?l] 法庭，仲裁机关
Compensation 赔偿，补偿
In the loop 在圈内
Fire off 发送信件，电子邮件等
Internal communication 内部交流
Warehouse 仓库，存储中心
Storage 仓库，存储处
In trouble 处于困境中
With regard to…关于，至于
Lorry 卡车，运输卡车, 美语叫
truck Stock 现货，存货
Pick up 拾起某物，开车接送，车辆中途载人
7.1 Sales
Pilot 飞行员
Fighter pilot 战斗机飞行员
Shake off 摆脱，甩掉
Unglamorous adj.没有魅力的，无浪漫色彩的，乏味的，单调的；glamorous adj. 迷人的，富有魅力的
Unglamorous image 单调的形象
Association with 与…的联系
Jolly n.痛快，刺激
Door –to –door adj.挨家挨户，走家串户；adv. 挨家挨户地Gamble vi.投机，赌博
Pay off 还清，获得成功
Tangible adj.有形的，具体的，切实的，intangible 无形的，不具体的Buzz n. （俚语）极度兴奋，微醉
Commercial director 销售总监
Pitch n.程度，（文化，知识，教育，能力等方面的）水平
Sales pitch 推销商品的口才
Cold calling （向潜在客户打的）冷不防的电话，无约电话
Outnumber vt.数目上超过，数量上超过
A firm of architects 建筑设计公司
Administration staff 行政人员，
Conveyor belt 传送带，输送带
Replace A with B 用 B 代替 A
7.2 Selling
Job description 职务说明，工作说明
Distrust vt.不信任，不相信
Stuff n.材料，原料，产品
Overload vt. 超载，使过度承担
Specification （常用复数）规格，规范
Product specifications 产品规格
Dimensions 尺寸
Website 网址
Classic 典型的，有代表性的
Outgoing adj.外向的开朗的
introverted 内向的
Personality 性格，
personality type 性格类型
Turn down 拒绝
Knockback n.拒绝，打击
repulse Hang up 挂断电话
Stationery 文具，配套的信笺信封
Home improvement 重新装修，居家修缮
Insulation n.绝缘，绝热，隔离
Office space 写字楼，办公室
Availability n.可用性，有效，可用
Alternative n.选择
Prompt adj.迅速的，快速的a prompt decision 快速决定Warehouse 仓库
Lot n.地段，地
高等教育自学考试商务英语专业 商务英语（二）自学考试大纲 黑龙江大学应用外语学院 目录 编写前言 编写说明 一、课程性质和学习目的 1、本课程的性质 2、本课程设置的目的 3、总体课程教学要求 4、本课程与其它专业课程的关系 5、学时安排 二、自学考试大纲有关说明和实施要求 1、考纲与教材关系 2、考核目标
3、命题原则 4、学习要求 5、自学教材 6、自学方法 7、社会助学 8、网络支持 9、本课程训练内容及方法 三、课程内容和考核目标 第一章工作方式与联络 第二章公司福利与公司报告 第三章创业与留言记录 第四章广告和工作委任 第五章工作地点和参与会议 第六章招聘和电子邮件 第七章销售与售货 第八章培训和表现专注 第九章品牌和接通电话 第十章管理和解决问题 第十一章道德的经济和讨论趋势 第十二章商法和应对质疑 编写前言 为了适应社会主义现代化建设事业对培养人才的需要，我国在20世纪80年代初建立了高等教育自学考试制度，经过20多年的发展，高等教育自学考试已成为我国高等教育基本制度之一。高等教育自学考试是个人自学，社会助学和国家考试相结合的一种新的高等教育形式，是我国高等教育体系的一个组成部分。实行高等教育自学考试制度，是落实宪法规定的“鼓励自学成材”的重要措施，是提高中华民族思想道德和科学文化素质的需要，也是造就和提拔人才的一种途径。应考者通过规定的考试课程并经思想品德鉴定达到毕业要求的，可以获得毕业证书，国家承认学历并按照规定享有与普通高等学校毕业生同等的有关待遇。 从80年代初期开始，各省、自治区、直辖市先后成立了高等教育自学考试委员会，开展了高等教育自学考试工作，为国家
1.The first impression is vital. We should be neatly dressed to leave a good impression on the audience. 2.If you have a good sense of humor, it helps to enhance atmosphere at the presentation and the audience will become more friendly and engaging Teamwork(mutual trust, full co-operation) 1. What is important when managing a project? ●Encouraging team work ●Keeping to schedule ●Selection of the team members Firstly, encouraging teamwork is very important when managing a project. Teamwork reflects the combined experiences, knowledge, intelligence and views of a group of people, so it will definitely improve the quality and efficiency of the work. Secondly, keeping to schedule is also important. Time is always of essence for a project. You should ensure that you would be running before the schedule rather than after it. Otherwise it will lead to late completion. On top of that, selection of the participants should be also taken into consideration. People with a wide range of experiences can enhance the chance of the successfully sorting out problems. 2. What is important when choosing people to work in teams? ●Variety of experience ●Personal qualities ●Attitude Firstly, variety of experience is very important to a team member, because you never know what kind of problems might suddenly come up to you. Experiences in different fields will enhance the chance of successfully sorting out problems with you knowledge which is based on your past experience Secondly, personal qualities are also important. The basis of the team work is mutual trust and friendly atmosphere, which requires team members to be patient, modest and to have good interpersonal skills. What’s more, attitude should be also taken into account. As the old saying goes “Attitude is everything”. It has a direct impact on the success or failure of the teamwork.
史上最全剑桥商务英语BEC考试资料下载 史上最全剑桥商务英语BEC考试资料下载2010-02-11 09:17 |(分类:-BEC & BULATS) 2009最新BEC考试资料汇总(包含08年以前资料) 注意：论坛要下注册一下，才能下载资料 人邮版bec真题第3辑_高级 人邮版bec真题集第2辑_高级. 求-BEC高级-人邮版“模拟试题册”听力 人邮版bec中级真题第三辑 人邮版bec中级真题第二辑 剑桥BEC真题第三辑（初级）听力--人邮版 人邮版BEC高级真题(第二辑)听力MP3 人邮版BEC高级真题(第三辑)听力MP3 BEC教材 新编剑桥商务英语初级【学生用书?教师用书?同步辅导】三册全集 新编剑桥商务英语同步辅导高级 新编剑桥商务英语学生用书高级2版.rar 新编剑桥商务英语教师用书高级2版 新编剑桥商务英语学生用书中级：2版 新编剑桥商务英语同步辅导（经科版）中级.pdf 新编剑桥商务英语教师用书初级.pdf 新编剑桥商务英语初级mp3(华夏版) 新编剑桥商务英语(高级)-学生用书-经济科学出版社mp3全集(下) 《新编剑桥商务英语中级学生用书》(BEC2)经济科学出版社[MP3] 新编剑桥商务英语(高级)-学生用书-经济科学出版社mp3全集(上) 新编剑桥商务英语(中级)-学生用书-经济科学出版社 新编剑桥商务英语自测练习与解答
初级 BEC初级精华（MP3+视频+讲义） NO-BOOK口语初级版(含文本) 剑桥商务英语证书(BEC)30天突破mp3--初级 按课程自己汇总的BEC初级、中级词汇 [下载]新编剑桥商务英语初级【学生用书?教师用书?同步辅导】三册全集石化出版社BEC初级习题集MP3[60M] [下载]新编剑桥商务英语教师用书初级.pdf [下载]新编剑桥商务英语初级mp3(华夏版) [下载]剑桥商务英语证书初级试题及听力MP3集萃[更新] [商务英语BEC][初级写作]新东方-初级商务英语flash-写作-刘军 [商务英语BEC][初级口语]新东方-初级商务英语flash-口语-李淼 [商务英语BEC][口语]初级商务英语口语讲义 BEC初级 BEC初级1998-1999真题.doc 考生必看：商务英语BEC初级模拟试题大汇总.doc 中级 BEC中级技巧试题词汇一本通 BEC中级短文听力训练技巧 人邮版bec中级真题第三辑 人邮版bec中级真题第二辑 BEC中级词汇与MBA联考英语词汇 BEC中级商务英语真题下载 人邮版bec中级真题第二辑 BEC中级技巧试题词汇一本通 BEC中级模拟试题3套附答案和其他中级资料 初级商务英语口语（BEC中级） BEC中级2008考试核心词汇（精彩例句版） [下载]2008BEC中级口语讲座课件（网络完全版） BEC中级阅读全真 独家发布：《BEC中级技巧试题词汇一本通》全套MP3(B已修复) [下载]新东方bec中级写作flash课件 [下载]BEC中级大礼包【口语听力阅读写作】 bec中级阅读_新东方耿耿 bec中级写作_新东方孙能武 bec中级听力_新东方高媛媛 [下载]BEC中级口语新东方谢娇岳
Module 2 第二单元 2.1 Business Topic Company Benefits 商务话题篇公司福利三、Vocabulary: Benefits and incentives benefits n. 福利incentive n. 奖励job title 职衔，职位，头衔training and staff development 培训和员工发展good salary 可观的收入pension n. 养老金flexible working hours 弹性工作时间，灵活的工作时间 opportunities to travel 旅游机会 opportunities for promotion 升职提拔机会days off 几天短假company car 公司配（给的汽）车too good to be true 好得令人难以置信client service executive 客户服务主管take…with a pi nch/grain of salt 对…将信将疑，对…不完全相信 old and established 历史悠久resources director（human resources director 的简称）人力资源部经理qualification n. 资格 temp n.（temporary/temporary worker 的缩略语）临时员工incumbent programme 在职员工培训课程，岗位培训课程human resources 人力资源promote from within 提拔内部员工 take on 接受，招聘intake n. 从外部吸纳招收的员工project manager 项目经理grow and maintain customer relationship 发展和维持客户关系canteen n. 食堂，餐厅head office n. 总部，总公司brainstorming n. 自由讨论，头脑风暴，集思广益breakout n. 突破 encompass vt. 包括，包含sales and marketing 销售和市场营销research and development and manufacturing 研发和生产perk n. 好处，额外津贴，外快 final salary pension scheme 按最终薪水给付的养老金计划budget n. 预算 non-cash reward 非现金形式的奖赏once-in-a-lifetime adj. 千载难逢的，令人难忘的career goal 职业目标 senior management 高层管理人员
BEC考试真题及答案(中级) 2014上半年BEC考试真题及答案(中级) 口语部分： Part1: https://www.doczj.com/doc/701006011.html,，where are you from，major，what do you like most about your study......然后问了个是否建议电话销售。这些问题先问搭档的，然后再问我。 Part2: 1.3选1，选了2，when aiming to reduce the manufacturing costs,提示有location of factory 以及type of supplier，搭档的是有关quality guarantee的。 2. What’s important when choosing a hotel for customers? 提示有location of hotel, facilities,我自己再加了个hotel’s service. Part3: 1. one-day training for those who want to start business, 提问有应包括那些内容，然后还有如何推销这个课程。后来问了对于朋友一起do business怎么看。 2. how to improve staff offices以及whether to ask for staff’s ideas and why 写作部分： 小作文： receive a complaint about website from an important client, 写信给website manager： 1. What the complaint is? 2. Why is the client important? 3. Request a meeting to discuss the matter with the website manager. 大作文： 公司准备在销售部推行bonuses制度，你的line manager让你写个报告：
美式论文、报告写作技巧 编者按：美式教育的特点即是课程内容强调学生参与及创新运用，因此，报告便成了常见的考核学生学习成果的方式，比如实验报告、学期报告、专题报告、研究报告及论文（含毕业论文）等。研究生presentation 及seminar 的机会更是占很大的比重，有些甚至占学期成绩很大比例。如何完成报告、论文同时得到良好的成绩，是本文提供给有志留学的有心人参考的目的。 美国大学生由於自小已养成自动寻找答案习惯，在启发式的教育环境下，写报告、论文对他们来说比较不陌生，虽然专业知识上美国学生不见得比外籍学生强，但是表达能力由於自小培养，加上英语能力的优势，常比外籍学生在报告、论文方面有较隹的利基。反之中国学生比较缺乏报告写作的训练，因此如果在留学过程中无法适应美式教育会比较辛苦，其实论文、报告的写作要领其实不难，只要把握技巧就可水到渠成。 通常论文由篇首(Preliminaries)，本文(Texts)以及参考资料(References)三部分构成；而这三大部分各自内容如下： (一) 篇首： 封面(Title) 序言(Preface) 谢词(Acknowledge) 提要(Summary) 目录(Tables and Appendixes) (二) 本文： 引言(Introduction) 主体，含篇(Part)、章(Chapter)、节(Section) 、以及注释(Footnotes) (三)参考资料： 参考书目(References or Bibliography) 附录资料(Appendix)。 进行论文或报告写作之前，先要确定想要表达的主题，主题确定后，将其具体表达，即为题目。题目可以提供研究者： 一.研究的方向 二.研究的范围 三.资料搜集的范围 四.预期研究成果 通常在确定题目之後就开始找资料从事研究，建议在找资料之前最好去问教授有哪些参考资
经科版-新编剑桥商务英语-中级词汇 1.1Ways of working regular hours 正常工作时间 flexible hours弹性工作时间 freelance自由职业 job-share 分担工作 job-sharer 与人分担工作的人 shift-work 轮班工作，倒班制 part-time 兼职 full-time 全职 teleworking电子化办公方式，电子办公 temping 当临时工 consultancy 咨询公司，顾问公司 flextime/flexitime 弹性工作时间 hot-desking 办公桌轮用（指将职工分成不同班次，以便他们能共用一间办公室、一张桌子和一台计算机）Permanent contract永久/长期合同 specialist advice专业咨询 office gossip办公室小道消息 office news 办公室新闻 credit 赞扬、功劳 MD/managing director 总裁（美语中称 CEO 或 president） Brainpower 智能 Worst-case adj.做最坏打算的，为最坏情况的，为最不利条件的 Scenario事态、局面 Delegate vt. 授权、分配工作 Availability 利用可能性，可利用的人、物，物资保证 Parental leave 育儿假，照顾新生儿假 / maternity leave 产假 Distractions 让人注意力分散的事务 Contact 人脉，有用的社会关系 Case-load 工作量 Daily log 日志 Voice mail 语音信箱、留言 Self-organisation 自我组织能力 Disruptive adj. 造成混乱的 1.2Making contacts trade fair event 商品交易会 coffee/tea break 工间咖啡休息时间 drinks evening 晚间酒会 coaching event 专项体验训练活动 maximise（maximize 美式）最大限度的使用，发挥 socializing 参加社交，交际 corporate world 商界 useful contacts]有用的人际关系 co-chair 联合总裁，主席
1 the contact between coach and employee not solving all difficulties at work 2 the discussion of how certain situations could be better handled if they occur again 3 a coach encouraging an employee to apply what has been taught to routine work situations 4 coaching providing new interest to individuals who are unhappy in their current positions 5 coaching providing a supportive environment to discuss performance 6 employees being asked to analyse themselves and practise greater self-awareness 7 coaching enabling a company to respond rapidly to a lack of expertise in a certain area Coaching A Coaching involves two or more people sitting down together to talk through issues that have come up recently at work, and analysing how they were managed and how they might be dealt with more effectively on subsequent occasions. Coaching thus transfers skills and information from one person to another in an on-the-job situation so that the work experience of the coach is used to advise and guide the individual being coached. It also allows successes and failures to be evaluated in a non-threatening atmosphere. B Coaching means influencing the learner's personal development, for example his or her confidence and ambition. It can take place any time during an individual's career. Coaching is intended to assist individuals to function more effectively, and it is a powerful learning model. It begins where skills-based training ends, and helps individuals to use formally learnt knowledge in day-to-day work and management situations. Individuals being coached are in a demanding situation with their coach, which requires them to consider their own behaviour and question their reasons for doing things. C The coach professionally assists the career development of another individual, outside the normal manager/subordinate relationship. In theory, the coaching relationship should provide answers to every problem, but in practice it falls short of this. However, it can provide a space for discussion and feedback on topics such as people management and skills, behaviour patterns, confidence-building and time management. Through coaching, an organisation can meet skills shortages, discuss targets and indicate how employees should deal with challenging situations, all at short notice. D Effective coaches are usually those who get satisfaction from the success of others and who give time to the coaching role. Giving people coaching responsibilities can support their development, either by encouraging management potential through small-scale one-to-one assignments, or by providing added job satisfaction to managers who feel they are stuck in their present jobs. A coach is also a confidential adviser, accustomed to developing positive and effective approaches to complex management, organisational and change problems. 这篇文章讲的是培训（coaching）的作用。培训对一个公司的发展和员工的成长都是至 关重要的。文章的内容比较泛，但是题目的答案比较明显。 第一题，教练和员工之间的接触不能解决工作中的所有困难。答案是C段的这么一句： In theory, the coaching relationship should provide answers to every problem, but in practice it falls short of this.理论上，培训可以提供所有问题的答案。但是实践中达不到这样。Fall short of是关键词。
Module 1 第一单元 1.1Business Topic Ways of working商务话题篇工作方式 1) Vocabulary: different ways of working (15 mins) regular hours正常工作时间 flexible (working) hours/flex(i)time弹性工作时间 freelance n. 自由职业 teleworking n. 电子办公；在家中上班 job-share v. / n. 分担工作；工作分担制 job-sharing n. 分担工作 job-sharer n. 与人分担工作的人 shift work 轮班工作，倒班制 temping n 当临时工，任临时雇员 consultancy n. 咨询公司 specialist advice 专业咨询 hotdesking (hot-desking) n. 办公桌轮用（指将职工分成不同的班次，以便他们能 共用一间办公室，一张办公桌和一台电脑）office gossip办公室小道消息，办公室飞短流长 office news办公室新闻 credit n.赞扬，功劳 managing director总裁，总经理（美英chief executive/president） brainpower n.智能 worst-case adj.做最坏打算的，为最坏情况的，为最不利条件的 scenario n. 事态，局面 full-time adj.全日制的 delegate v. 授权，分派工作 availability n.利用（或获得的）可能性，可以利用的人（物），人员、 物资保证 parental leave 育儿假，照顾新生儿女假 distractions n. 让人注意力分散的事物 contact n. 人脉，有影响力的熟人，有用的社会关系 case-load n. 工作量 daily log日志 voice mail 语音信箱，语音邮件 self-organization n. 自我组织能力 disruptive a. 造成混乱的 1. How do you work most effectively? By working… regular hours/flexible hours?in a team/on your own? from home/in an office?for a boss/as your own boss? 参考词语和表达：
《…Businessman of the Year' A ward》年度企业家奖。分别介绍了这个奖项的四个候选人的英雄事迹。 第一题，这个企业家成功的定位了不同的消费群体。答案在B段：He began refocusing the brand at the higher quality end of the food market and launched several own-brand initiatives for the health conscious。他开始将品牌定位在高质量的食品市场并且发起了几项注重健康的自主品牌的运动。Health conscious是指注重健康的。一个是高质量的食品市场，一个是注重健康的，联合起来，就是瞄准了不同的消费市场，即不同的消费群体。 第二题，通过小心的前进计划，这个企业家帮助公司度过了一个困难时期。答案是D段的这么一句：budgets and forecasts are what is needed to make a company successful, particularly now that the advertising market has been hit by recession.。预算和预告正是使得公司可以成功的，尤其当现在整个广告市场被衰退袭击的时候。Budgets and forecast就是题干中说的careful forward planning，successful对应于survive，a different period对应于the market has been hit by recession。 第三题，因为这个企业家的思维方式，公司对待变化更加开明了。答案是A段的这么一句：He is credited with reinventing Fentons Finance - revitalising its culture of inflexibility。他以重塑了Fentons Finance而受到嘉奖——给了固定守旧的文化以新的生命。more open to change就可以对应于revitalising its culture of inflexibility。revitalising是give new life to的意思。 第四题，尽管有反对意见，这个企业家还是制定并执行了某些决定。答案是C段的这么一句：he has been courageous in pushing through the appointment of controversial or inexperienced chief executives to companies within the group在推动某些争议性的或者是经验不足的执行官的任命时他很有勇气。从controversial和courageous可以看出来，这些任命时不完全被接受的，有反对意见（opposition），但他还是坚持了。 第五题，这个企业家通过让人们误会自己的意图而取得某些成功。答案是A段的这么一句：He led everyone to believe he was opposed to large mergers and then jumped on the Westcombe Bank opportunity at just the right moment他让所有人相信他是反对大的并购的，然后在最佳时期跳上Westcombe银行的机会（即收购了这个银行）。let everyone believe，也就是misleading people about his intentions。 第六题，这个企业家的能力最初在雇佣他的公司里受到了怀疑。答案是B段最后一句，稍微隐晦点：This should be extremely satisfying for Nash, who had left the retailer in 1986, disappointed after failing to secure the top job.因为无法得到高层的职位而失望离开，结果因为他的决策，公司股价上升了，让他很满足。意思就是本来以这个人的能力是可以胜任高层的工作的，但是他却没有得到。 第七题，这个企业家因为处理一些商业利益的能力而受到仰慕。答案在C段。C段最后说这个人在不同的公司担任要职（be chairman），不同的公司会有商业利益的冲突，而他却能好好处理（manage），所以答案选C。《Setting up an appraisal scheme》，制定评估计划。 第八题，前面说做评估最重要的是决定关键的目标，以及计划的真正目的。那么接着应该说的就是这个计划的目的是什么。符合这一条件的是D：理想的说，这是为了提供一个帮助员工发展的支持性框架。 第九题，这一段是讲选人的重要。空格前面说要挑选一个了解各个员工潜在需求的人，后面说这个人要能被大家信任，这样当员工有什么疑问时才会转向他。从上下文看，第九空仍然是和选人有关。A最符合这个特点，有两个关键地方。select a manager和deal with any suspicions，分别可以和上下文对应。Select a manager 可以对应于前面的the person given responsibility，deal with any suspicions可以对应于后文的staff will turn to if they are concerned. 第十题，前面说让员工被自己不喜欢的或者是价值观不认同的人来评估的话，评估计划的成功会打折扣。所以这个第十空的讲的还是关于选人的。C可以填在这里，C选项的in such a position是个暗示：让即使只有一个员工处在这样的位置上都会影响他人的反应。意思是不能让一个被大家不喜欢的人处在评估人的位置上。 第十一题，这段讲评估的形式要尽可能的简单，避免冗长的文件。能接上的是E：只需要让员工知道谁来评估，为什么评估，以及评估的形式就行了。没有必要弄那些复杂的没人愿意读的文件。 第十二题，前面说评估可能会涉及到一些机密信息的披露。后面说这些会展现一些访谈的决定。关键要理解空格后面的these代表什么。能够show the decisions
Module 6 第六单元 6.1 Recruitment Vocabulary recruitment 招聘 migraine (headache) 周期性偏头痛 body-piercing studio 人体穿环工作室（一种从事人体美容的地方）take a sick day 请一天病假 sales position 销售职务 sales figures 销售数据 apply for 申请 go in for an interview 参加面试 arrange an interview 安排面试 automated messages 自动应答信息 lottery 彩票win～中彩票，中奖 pay off the rest of his mortgage 付清贷款余额 mortgage 抵押，按揭 disciplinary procedures 惩戒程序，纪律程序 take someone on 录用某人 walk out 离职，罢工 dismiss解雇 sack 解雇，炒鱿鱼 fire 解雇 lay off 使下岗（临时）解雇 resign 辞职 take voluntary redundancy 自愿裁员，自愿接受裁退 make redundant 裁员 give notice 预先通知（解雇、辞职等） applicant 申请人 flexible 灵活的，善于变通的 stationery 文具 personal correspondence 私人信件 pension 养老金 retirement 退休 6.2Emailing Vocabulary inbox 收件箱 check the inbox 检查收件箱
BEC-2 Test 1 Reading Part One Question 1-7 Look at the statements below and the information about training courses on the opposite paper. Which course (A, B, C, or D) does each statement 1-7 refer to? For each statement 1-7, mark one letter (A, B, C or D) on your Answer Sheet. You will need to use some of these letters more than once. A Loans Administration This course looks at the administrative functions of a bank's loans department, e.g. dealing with credit applications and keeping records of loan transactions. We will use real application forms of the type that administrative staff in loans departments regularly handle. It will be particularly useful for experienced staff with day-to-day administrative responsibility for loan portfolios. Although most clients choose to enjoy our beautiful premises, the course can be run at the client company or elsewhere. B Cashflow Analysis On this advanced course you will build up a database of a company's cashflow over time and identify and interpret patterns of change. You will analyze the cashflow of a few sample companies and use your analysis to judge their ability to settle their debts. This course will help you perform an advanced cashflow analysis of your own company. C Loan Contracts Open to anyone who completed our introductory course to legal contracts in business, this course looks at the legal
商务英语中级第三版答案【篇一：剑桥bec真题中级第三辑口语解析(part 3 discussion)】 staff magazine your company is planning to introduce an internal magazine to keep staff informed of company developments. you have been asked to help plan the staff magazine discuss the situation together, and decide: ? what type of information to include in the magazine ? which type of staff should contribute to the magazine ? how often the magazine should be published 【题目分析】企业内刊 你所在的公司目前正计划发行企业内部期刊以帮助员工随时了解公 司的发展状况。要求你帮助策划企业内刊的设计。你们一起讨论这 个话题，并决定： ? 杂志包括哪些内容 ? 杂志所定位的员工类型 ? 杂志的发行周期【词汇、短语】特写 feature 视觉的 visual 熟悉的，了解的 up-to-speed 上交 submit 使适应，定位 orient 承诺，奉献commitment 【句型点击】 ? 正面评价观点 good idea! i really appreciate what you’ve said you’ve made a very good point. that’s interesting! 【参考范例】 a: i think the staff magazine should be published four times a year and contains news and features about events in the company and the achievements of staff. b: i don’t think so. a monthly publication of news , analysis, opinions, interviews, competitions and feedback would be better, which can cover a wide range of topics, of interest to staff. c: i prefer the monthly. the magazine is an easy and convenient way of keeping up-to-speed with everything that’s going on in the company. in addition, staff magazine is designed to create a corporate culture that can connect all people in. so, the more, the better.
人邮第二辑真题TEST 1 READING PART 1 1 the contact between coach and employee not solving all difficulties at work 2 the discussion of how certain situations could be better handled if they occur again 3 a coach encouraging an employee to apply what has been taught to routine work situations 4 coaching providing new interest to individuals who are unhappy in their current positions 5 coaching providing a supportive environment to discuss performance 6 employees being asked to analyse themselves and practise greater self-awareness 7 coaching enabling a company to respond rapidly to a lack of expertise in a certain area Coaching A Coaching involves two or more people sitting down together to talk through issues that have come up recently at work, and analysing how they were managed and how they might be dealt with more effectively on subsequent occasions. Coaching thus transfers skills and information from one person to another in an on-the-job situation so that the work experience of the coach is used to advise and guide the individual being coached. It also allows successes and failures to be evaluated in a non-threatening atmosphere. B Coaching means influencing the learner's personal development, for example his or her confidence and ambition. It can take place any time during an individual's career. Coaching is intended to assist individuals to function more effectively, and it is a powerful learning model. It begins where skills-based training ends, and helps individuals to use formally learnt knowledge in day-to-day work and management situations. Individuals being coached are in a demanding situation with their coach, which requires them to consider their own behaviour and question their reasons for doing things. C The coach professionally assists the career development of another individual, outside the normal manager/subordinate relationship. In theory, the coaching relationship should provide answers to every problem, but in practice it falls short of this. However, it can provide a space for discussion and feedback on topics such as people management and skills, behaviour patterns, confidence-building and time management. Through coaching, an organisation can meet skills shortages, discuss targets and indicate how employees should deal with challenging situations, all at short notice. D Effective coaches are usually those who get satisfaction from the success of others and who give time to the coaching role. Giving people coaching responsibilities can support their development, either by encouraging management potential through small-scale one-to-one assignments, or by providing added job satisfaction to managers who feel they are stuck in their present jobs. A coach is also a confidential adviser, accustomed to developing positive and effective approaches to complex management, organisational and change problems. 这篇文章讲的是培训（coaching）的作用。培训对一个公司的发展和员工的成长都是至