——I’m Henry Johnson，purchasing manager of international trading co.
——I’m snow Chen, sales manager of the Shanghai Electrical Appliances corporation. I am at the airport to meet the potential customer, Mr. Johnson.
S——Excuse me.
H——Yeah.
S——Are you Henry Johnson from the International Trading Co.?
H——Yes, I am. You are…….?
S——I’m snow Chen, sales manager of the Shanghai Electrical Appliances corporation. I am here to meet you.
H——Nice to see you. MS, Chen. (Hands shake )
S——Nice to see you, too. Did you have a nice flight, Mr. Johnson?
H——Yes. The flight was smooth, and the service was good.
S——I’m pleased to hear that. But you looked a little tired.
H——just a little bit. Don’t worry, I ‘ll be fine by tomorrow.
S——That’s will be fine. And…is this your first time to China, Mr. Johnson?
H——Yes, it’s my first. I’ve been looking forward to visiting this beautiful country.
S——Yes, it is. And there are many delicious foods in China. We have prepared some in the hotel.
I wish you would like them.
H——it’s very considerate of you to make all the arrangements for me.
S——it’s my pleasure. Is this all your baggage?
H——Yes, it’s all here.
S——We have a car over there to take you to your hotel.
H——That’s fine.
S——Let me help you with your baggage.
H——Thanks a lot.
S——Shall we go?
H——Yes, of course
S——This way, please.
《商务英语口语900句》 出版发行：广东世界图书出版公司 ISBN 7-5062-6878-7/H.0471 中国加入WTO以后，急需培养一大批既懂得国际经贸知识，又熟练掌握商务英语的人才。为了让更多的经贸人员尽快适应我国对外贸易迅速发展的经济形势，我们编写了《商务英语口语900句》一书。 本书市作者对自己多年商贸英语教学实践和商务世纪现场谈判经验的总结，涉及范围全面，内容充实，语言规范、景点，适用面广，实用性强，可以说不但是一本理想的商务口语培训教材，也是一本非常实用的对外经贸业务人员的必备工作手册。 本书共由30各单元组成，每个单元设计了20-40个句子不等，其中有30或40 个句子的单元又分成了两个部分，以减轻学员在学习时的心理负担。 本书同时配有长期在中国从事英语口语教学的美国口语教师配音的cd，以便学院边听边学，帮助他们尽快掌握商务英语会话的各种技巧，同时也可以提高自己的语音语调水平。 目录： Unit 1 希望与要求 Unit 2 产品介绍 Unit 3 业务范围介绍 Unit 4 承诺 Unit 5 询盘 Unit 6 报盘 Unit 7 还盘 Unit 8 对还盘的反应 Unit 9 要求优惠 Unit 10 给予优惠 Unit 11 双方让步 Unit 12 订货及确认 Unit 13 请求代理并说明代理理由和代理能力 Unit 14 对代理请求的回应 Unit 15 代理条件和要求 Unit 16 合同 Unit 17 卖方对支付方式的要求 Unit 18 买方的支付方式 Unit 19 保险 Unit 20 对包装的建议及要求 Unit 21 告知客户包装所用材料、方式及其质量保证 Unit 22 货运通知 Unit 23 货运要求及答复
商务英语模拟谈判 卖方 Sales Administrator销售主管 A Project Manager项目经理 B 买方 Vending Manager售买经理 C Merchandising Manager采购经理 D Wholesale Buyer 批发采购员 E 保险manager of the People’s Insurance Company of China PICC的经理 F （江来） S代表卖方 b代表买方 旁白：Miss A is the Sales Administrator(销售主管) of Japanese CASIO corporation ; Miss B is the Project Manager(项目经理) of Japanese CASIO corporation ; Miss C is the Vending Manager(售买经理) of Chinese Agcy agency ; Miss D is the Merchandising Manager（采购经理) of Chinese Agcy agency；Miss E is Wholesale Buyer(批发采购员) of Chinese Agcy agency. B:We warmly welcome you .Do you had a very restful night ? S: Actually, we feel quite rested. I would like to thank you for your kind invitation to visit your beautiful country. B: We’ve been looking forward to your visit. We are waiting for your reply about the suggestion of the CASIO’s (卡西欧) sole agency in China. S: To tell you the truth, your proposal surprised us. As you know our annual turnover is more than one million. so it is difficult for us to believe you can play the role of the CASIO’s (卡西欧) sole agency in China. B: As we know , In China your main markets are big cities such as, Shanghai, Beijing, Guangzhou and so on. About 60% turnover were sold in these big cities last year. We have extensive channel-0f-distribution, specifically covering these big cities. So As a selling agent we can take good care of your export business. S: Yes, I think so. but your sales are not more than 400,000. how can you explain it for us. B:I understand you are selling the same products to some other Chinese importers. this tends to complicate my business. as you know, I am experienced in the business of slippers and enjoy a good business relationship with all the leading whole-
商务英语常用术语 airway bill/(A/B) 空运提单 abstract of title 产权说明书，产权证据摘要acceptance bank 承兑银行 acceptance credit 承兑信贷 accident insurance 意外险，事故保险 account paid 已付款，帐款已付 account payable 应付帐款 account sales(A/S) 承兑帐，寄信销售清单 account transfer memo 转帐通知单 accounting firm 会计事务所 actual market 现货交易 adaption of budget 核定预算 advance freight 预付运费 advance payment 预付货款 affilianted company 联营公司，附属公司 against all risks (A.A.R) 保一切险 allotment advice 拨款通知 arbitrated par 股票交易比例定价，股票票面公断定价arrival notice 到货通知，抵港通知 bank check 银行支票 bank draft 银行汇票 bank reference 银行征信，银行资信证明书 bearer check 无记名支票 bearer share (stock) 无记名股票 bilateral trade 双边贸易 bill broker 票据经纪人，证券经纪人 bill of exchange 汇票 bill of lading 提单，提货单 blue chip 热门股票 board of directors 董事会， board of directors 理事会 bonded area 保税区 bottom price 最低价格 business forecasting 商情预测 buying rate 买入汇率 capital turnover 资本周转 cargo marking 货物标志 cash against documents 凭单付现 cash with order 定货付现 certificate of origin 原产地证书 civil debt 民事债务 clean bill 光票
Dialogue 2:Negotiation on Commission and Agency Situation: Miss Huang, a Chinese handicraft sales company and Mr、White, a sales manager of a handicraft company in Abuja, Nigeria are talking about the commission of agency、 Huang: 怀特先生,很高兴见到您。最近怎么样？ White: Glad to meet you too、What can I do for you?(我也很高兴见到您。能为您做些什么不？) Huang: 根据我们的协议,这个月就就是试销期的最后一个月了。我想就是时候讨论中国北方独家代理权的问题了。 White: Yes、Your sales performance in the trial period is good and the plan of advertising and promotion have been well practiced、Your company is qualified for the sole agency in north of China、(就是的。在试销期内,您们的销售业绩很好,广告与宣传计划也有效地落实了。您们公司可以做我们公司在北方的独家代理了。) Huang: 太好了。能得到您的认可我们很高兴。我们谈谈代理合同的细节吧？White: Yes, of course、As we have talked befote, the territory to be covered is the north of China、How about the commission fee?(好的,当然。就像我们先前谈过的,代理区域就是中国北方。您收取多少佣金？) Huang: 在试销期内,佣金就是4%。我认为可以提高到7%。 White: The rate of commission is too high、The commission fee we provide to other agencies is 5%、If they know we give you a 7% commission, it will be embrassing、(佣金太高了,我们给其她代理商的佣金就是5%。如果她们知道了,就很尴尬了。) Hunag: 我认为我们公司的销售策略与宣传策略都就是很好的,这一点可以从我们的销售业绩中瞧出来。而且,与其她代理商相比,我们的木雕销量就是最多的。White:There is some truth in what you said, but we can only give you 6% commission、(您说的有些道理,但就是我们只能给您6%的佣金。) Huang:超过定额每多销5000件,多给我们0、5%的佣金,这样可以不？ White: Ok、For every 5000 pieces sold in excess of the quote, you will get 0、5% commission 、(好吧,每超过定额5000件,我们就多给0、5%的佣金。) Huang:Good、Thank you for your consideration、(太好了,谢谢您的关照。) White: 我们会起草合同,如果没有问题,下午签字吧？ Huang:Fine、We look forward to happy and successful cooperation between us、(好的。希望我们今后合作愉快。) Dialogue3 Negotiation on Packing and Shipment Situation: Miss Huang, a Chinese handicraft sales company and Mr、White, a sales manager of a handicraft company in Abuja, Nigeria are talking about the Packing and
绿色是买家，黑色是卖家 It’good that we’ve settled on the questions of price ,quantity and packaging. Shall we discuss terms of payment now. Good idea, let’s get down to business. According to our usual pratice. We would like make the payment by L/C. actually an L/C provides us with guaranteed payment from bank. You know the international monetary market is unstable recently. But as our order is quite substantial this time, our exchange quota is insufficient. After so many years of business with us, will you kindly make your payment terms easier for us this time. I’d like you to have confidence in us. What term do you suggest? I wonder if you accept payment by D/P . you know ,it will involve great expense to open an L/C with a bank in our country. moreover, it allows large profit margin for both sides. That sound reasonable. Well, I think we can make an exception for you. I’ll accept you last proposal . but my company required the D/P at sight . Do you think that will be ok for you? That’s all right with us. And you can rest assured, it will all go through OK. `
Dialogue 2：Negotiation on Commission and Agency Situation: Miss Huang, a Chinese handicraft sales company and Mr. White, a sales manager of a handicraft company in Abuja, Nigeria are talking about the commission of agency. Huang: 怀特先生，很高兴见到你。最近怎么样？ White: Glad to meet you too. What can I do for you?（我也很高兴见到你。能为你做些什么吗？） Huang: 根据我们的协议，这个月就是试销期的最后一个月了。我想是时候讨论中国北方独家代理权的问题了。 White: Yes. Your sales performance in the trial period is good and the plan of advertising and promotion have been well practiced. Your company is qualified for the sole agency in north of China.（是的。在试销期内，你们的销售业绩很好，广告和宣传计划也有效地落实了。你们公司可以做我们公司在北方的独家代理了。）Huang: 太好了。能得到你的认可我们很高兴。我们谈谈代理合同的细节吧？White: Yes, of course. As we have talked befote, the territory to be covered is the north of China. How about the commission fee?（好的，当然。就像我们先前谈过的，代理区域是中国北方。你收取多少佣金？） Huang: 在试销期内，佣金是4%。我认为可以提高到7%。 White: The rate of commission is too high. The commission fee we provide to other agencies is 5%. If they know we give you a 7% commission, it will be embrassing.（佣金太高了，我们给其他代理商的佣金是5%。如果他们知道了，就很尴尬了。）Hunag: 我认为我们公司的销售策略和宣传策略都是很好的，这一点可以从我们的销售业绩中看出来。而且，和其他代理商相比，我们的木雕销量是最多的。White：There is some truth in what you said, but we can only give you 6% commission. (你说的有些道理，但是我们只能给你6%的佣金。) Huang：超过定额每多销5000件，多给我们0.5%的佣金，这样可以吗？White: Ok. For every 5000 pieces sold in excess of the quote, you will get 0.5% commission . (好吧，每超过定额5000件，我们就多给0.5%的佣金。) Huang：Good. Thank you for your consideration.(太好了，谢谢你的关照。) White: 我们会起草合同，如果没有问题，下午签字吧？ Huang：Fine. We look forward to happy and successful cooperation between us.(好的。希望我们今后合作愉快。)
商务英语对话：与老外打电话完整对话（一） A: Stone Corp. Hi, Mary speaking. 隐四通公司, 您好，我是Mary。 B: Hello, I’d like to speak to Mr. Hunter, please. 你好，我想找Hunter先生。 A: May I ask who is calling, please? 请问您是哪位？ B: My name is Herbert Wood of IBM Computer Company. 我是IBM电脑公司的Herbert Wood. A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 谢谢，Wood先生，请稍等。（打内线电话）Hunter先生，IBM电脑公司的Wood先生找您。 C: Can you find out what he wants? 你可以问他有什么事吗？ A: Yes, Mr. Hunter. (to caller) I’m sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about. 好的，Hunter先生。（对来电者说）对不起Wood先生，让您久等了。Hunter先生现在非常忙，他想知道你有什么事对他说。 B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not? 是的，我想买一些计算机软件，另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。 A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software. 我明白了，非常感谢，Wood先生。请你等一下好吗？（打内线电话）Hunter先生，Wood 先生想买一些计算机软件。 C: I see. Put him on line two.好的，请转到2号线。 A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter. 好的，Hunter先生。（对来电者）Wood先生，不好意思让你久等了，我把你的电话接给Hunter先生。 A: Good afternoon, Sales Department. May I help you? 下午好，销售部，我能帮你什么忙吗？ B: Could I speak to Mr. Bush, please? 可以和Bush先生说话吗？ A: I’ll see if he is available. Who shall I say is calling, please? 我要看一看他是否在。请问我得告诉他谁打来的？ B: John Smith. A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you? 请别挂机，Bush先生正在和总经理开会，我可以帮你忙吗？ B: Well, I want to discuss with him the new contract we signed last week. 好的，我想跟他
P1 Bliss：Excuse me. Are you Mr.Li from Alibaba? Lijun：Yes,i am.Are you Bliss,secretary of tecent.It is happy to meet you. Bliss：Here is my name car d. Lijun：Pleased to meet you.This is my name card. Bliss：Welcome to Dongguan.Do you have some time tomorrow? Lijun：Yes, I do.Whats up? Bliss：Do you want to having dinner with us? Our company has arranged a dinner for you. Lijun：That will be fine with me. Bliss：Do you want to try some rice wine? Lijun：Yes,I really want to try. Bliss：OK.I will pick you up tomorrow night. Lijun：Thank you for your trouble. P2 Sightseeing Betty Green：Hello，is this Holiday Inn？ Hotel receptionist：Yes，may I help you? Betty Green：Yes. I need a room for three days from August 3rd to 5th. Do you have any rooms? Hotel receptionist：Yes,we have. How do I address you? Betty Green：Betty Green. Hotel receptionist:OK.What kind of room would you like? Betty Green: A business single room will be fine. Hotel receptionist：Do you have any other needs? Betty Green：I want to a room to be equipped with laundry./?l??ndri/ longzhui Hotel receptionist：OK. Anything else? Betty Green：No, that's all.Thank you. Hotel receptionist：Looking forward to your arrival. P3 订展位
【外贸必备】外贸术语中英对照 在国际贸易过程中，我们会遇到很多相关行业术语，英文不太好的小伙伴们总是傻傻搞不清，今天我帮大家整理了一些外贸术语中英文介绍，英文不好也不用怕了。美国海关申报费 AMS fee 海运燃油附加费 BAF Bunker Adjustment Fee 并单费combinaton bill of lading fee 出口报关费export customs declaration fee 订舱费booking fee 包干费all in charges 保险费insurance premium 保证金deposit 仓储超期费warehouse overdue fee 仓储费warehouse storage fee 产地证certificate of original 卡车费frucking fee 冲港费special wharf charge
出口操作费export handing charges 重签费reseal fee 拆箱费devanning fee 查验费customs inspection fee 操作费handing charges 超重费over weight charges 堆存费overtime strage charges 目的港手续费destination delivery charges 代垫费用other charges 电放费surrender charges 到付佣金collect commission 地面服务费ground agent service fee 文件费document fee 待时费waiting fee 倒箱费exchange container fee 附加费additional charges
商务英语谈判对话 900句
英语谈判对话900句，商务洽谈英语对话，签订外贸合同英语对话 --- Such data is confidential. 这样的资料为机密资料。 --- I am not sure such data does exist. 我不确定是否有这样的资料存在。 --- It would depend on what is on the list. 这要看列表内容。 --- We need them urgently. 我们急需这些资料。 --- All right. I will send the information on a piecemeal basis as we acquire it. 好。我们收齐之后会立即寄给你。 --- I'd like to introduce you to our company. Is there anything in particular you' d like to know?
我将向你介绍我们的公司，你有什么特别想知道的吗？ --- I'd like to know some information about the current investment environment in your country? 我想了解一下贵国的投资环境。 --- I'd like to know something about your foreign trade policy. 我非常想了解有关贵国对外贸易的政策。 --- It is said that a new policy is being put into practice in your foreign trade. 据说你们正在实施一种新的对外贸易政策。 --- Our foreign trade policy has always been based on equality and mutual be nefit and exchange of needed goods. 我们的对外贸易政策一向是以平等互利、互通有无为基础的。 --- We have adopted much more flexible methods in our dealings. 我们在具体操作方法上灵活多了。 --- We have mainly adopted some usual international practices. 我们主要采取了一些国际上的惯例做法。
关于商务英语对话材料精选日常商务英语 口语对话 商务英语是一门新兴的学科,商务英语翻译既是该学科中的关键一环,又是教学考的难点。X整理了关于商务英语对话材料，欢迎阅读! 关于商务英语对话材料一 哈里: Ok quiet down people, I wish to xxmence this meeting. First order of the summary meeting is a progress report from the sales team. 好的.诸位.请安静.我希望开始会议.本次总结会议的第一项议程是销售团队的一份进度报告. 萨姆: So far things couldn`t have gone any better. The team has finally xxe together and is performing as a single entity. It`s incredible to see. 目前为止事态再好不过了.该团队终于做到了齐心协力.正作为一个单一的整体运作.这实在是令人难以置信. 哈里: Really? Could you elaborate on their progress? 真的吗?你能详细说明他们的进展吗? 萨姆: Sure, so far our actual sales figure is 150% above our forecasted level of sales. The Team has further subdivided into smaller teams to concentrate
their focus more. 当然可以.迄今.我们的实际销售额高出预期水平的150%.该团队并且进一步细分为各个小组来更好地集中致力于各自的任务. 哈里: What result has braking down the team into smaller groups had? 团队划分成各个小组后产生了什么样的结果? 萨姆: It enables them to focus much more intensely on their intended sales target. This has resulted in far more effective sales strategies. 它使得他们能够更加强烈地锁定他们预定的销售目标.这导致了更有效的销售策略. 哈里: But has there been any overlapping or breakdowns in xxmunication? Smaller groups often result in more inefficiency if anything. 但是出现了工作重叠或者沟通障碍问题吗?别的不说.更小的分组往往会导致低效率问题的加重. 萨姆: True, but with constant and tightly controlled overall management, I have managed to keep it together. 没错.但是凭借持续不断和紧密控制的整体管理.我成功地使他们团结协作.
英语谈判对话900句，商务洽谈英语对话，签订外贸合同英语对话 --- Such data is confidential. 这样的资料为机密资料。 --- I am not sure such data does exist. 我不确定是否有这样的资料存在。 --- It would depend on what is on the list. 这要看列表内容。 --- We need them urgently. 我们急需这些资料。 --- All right. I will send the information on a piecemeal basis as we acquire it. 好。我们收齐之后会立即寄给你。 --- I'd like to introduce you to our company. Is there anything in particular you'd lik e to know? 我将向你介绍我们的公司，你有什么特别想知道的吗？ --- I'd like to know some information about the current investment environment in y our country? 我想了解一下贵国的投资环境。 --- I'd like to know something about your foreign trade policy. 我非常想了解有关贵国对外贸易的政策。 --- It is said that a new policy is being put into practice in your foreign trade. 据说你们正在实施一种新的对外贸易政策。 --- Our foreign trade policy has always been based on equality and mutual benefit and exchange of needed goods. 我们的对外贸易政策一向是以平等互利、互通有无为基础的。 --- We have adopted much more flexible methods in our dealings.
a.我们从……获知贵公司的名称，不知贵公司对这一系列的产品是否有兴趣。your name has been given by…and we like to inquire whether you are interested in these lines. b.我们新研制的……已推出上市，特此奉告。we are pleased to inform you that we have just marketed our newly-developed…. c.我们盼望能成为贵公司的……供应商。we are pleased to get in touch with you for the supply of…. d.我们的新产品刚刚推出上市，相信您乐于知道。you will be interested to hear that we have just marketed our new product. e.相认您对本公司新出品的……会感兴趣。you will be interested in our new product……. a.请容我们自我介绍，我们是……首屈一指的贸易公司。let us introduce ourselves as a leading trading firm in… b.本公司经营这项业务已多年，并享有很高的国际信
誉。our company has been in this line of business for many years and enjoys highinternational prestige. c.我们的产品质量一流，我们的客户一直把本公司视为最可信赖的公司。our products are of very good quality and our firm is always regarded by our customers as the most reliable one. 如何推销新产品？ Introduction of New Products We think you will be interested in the new formula soap powder we have just introduced to the market. Half dozen samples of both have been shipped to you by UPS. The product are the result of years of research, and are likely to revolutionize all the chemical methods in use at present. A trial will convince you of their merits. And we send them to you for your test and criticism. Enclosed is a copy of our latest catalog with price list. We hope that you’ll take this opportunity to try it.
商务英语谈判经典句 1 If you take quality into consideration, you will find our price reasonable. 如果您把质量考虑进去的话，您会发现我方价格是合理的。 2 We guarantee quality products which can stand fierce competition. 我们保证提供能经得起激烈竞争的高质量产品。 3 I still have some questions concerning our contract. 就合同方面我还有些问题要问。 4 We are always willing to cooperate with you and if necessary make some concessions. 我们总是愿意合作的，如果需要还可以做些让步。 5 If you have any comment about these clauses, do not hesitate to make. 对这些条款有何意见，请尽管提，不必客气。 6 Do you think there is something wrong with the contract? 你认为合同有问题吗？ 7 We'd like you to consider our request once again. 我们希望贵方再次考虑我们的要求。 8 We'd like to clear up some points connected with the technical part of the contract. 我们希望搞清楚有关合同中技术方面的几个问题。 9 The negotiations on the rights and obligations of the parties under contract turned out to be very successful. 就合同保方的权利和义务方面的谈判非常成功。 10 We can't agree with the alterations and amendments to the contract. 我们无法同意对合同工的变动和修改。 11 We hope that the next negotiation will be the last one before signing the contract. 我们希望下一交谈判将是签订合同前的最后一轮谈判。 12 We don't have any different opinions about the contractual obligations of both parties. 就合同双方要承担的义务方面，我们没有什幺意见。 13 That's international practice. We can't break it.
卖A: Good morning, Miss. Glad to meet you. 买B: Good morning, Mr . gald to have the opportunity of visting your company and I hope to conclude some business with you 。很兴奋能有机会拜访贵公司，希望能与你 们做成交易。 A:I think so. B: Our company will buy in a batch of compters, I want to get to know your product. 我们公司要购进一批电脑，我想了解一下你们的产品。 A: we have imported a latest development 我们进口一种新产品I wonder if you would like to have a look? 我想知道您是否可以看看货？ B：of couse. Ah, yes, this is the model I was interested in./ 啊，是的，这就是我 所感兴趣的那种样式。 A: I should be very happy to give you any further information you need on it./ 我很乐意提供您所需要的关于它的进一步的信息。 B: Yes, what are the specifications?/ 好的，都有哪些规格呢？ A: we have a wide selection of colors and designs. 我们有很多式样和颜色可供选择。 If I may refer you to page eight of the brochure you'll find all the specifications there./ 如果您看一下手册的第8 页，就会在那儿找到所有的规格。 B: Ah, look nice.And what I care about is the quality of the goods. 我关心的是货 物的质量。Now what about service life?/ 哦，好的。关于使用寿命呢？ A: Our tests indicate that this model has a service life of at least 50, 000 hours.,about 10 years. 我们的实验表明这种样式至少可以使用50,000 小时, 大约10 年. B: Is that an average figure for this type of equipment?/ 这是这种设备的平均数据吗？ A: Oh, no, far from it. That's about 10,000 hours longer than any other made in its price range./ 不是的，相差还很远。这种比在它的价格范围内的任何其他样式都要高出 1 万小时左右。 B: Really?That's impressive. 真的？这一点给我印象颇深。 A: of couse.our product is the best seller and it is really competitive in the word market. . 我们的产品