商务英语对话修改版
商务英语对话修改版商务英语
对话中英文对照
1.
A:考试完毕,谢谢你们来参加.
The exam is over,thank you for ing.
B:我们多快可知道结果.
How soon will we know the results.
A:我们一做好决定马上通知你们.
We’ll let you know as soon as we e to a decision. B:你知道要录取多少人吗?
Do you know how many people will be aepted.
A:一位和三位销售部门人员.
One editor and three for Sales Department.
2.
A:真是一顿美餐.
It’s really a delicious meal!
B:是啊,这家餐馆正好是市内最好的几家之一.
Yes, this restaurant is one of the best in this city. A:是啊,现在我们是不是该走了?
Is that so? Shall we leave now.
B:好的.,我来付帐.
Yes, I will pay the bill.
A:谢谢你招待这顿午餐.
Thank you for the lunch.
B:这没什么，那是我的荣幸.
Think nothing of it,is my pleasure.
3.
A:你下周末有空吗?
Are you free next week?
B:恐怕没有,我要去钓鱼.
I am afraid I’m planning to go fishing.
A:哦,真的我只是想去 ___，可能会很好玩.
I just thought if right be fun to go to night clubs.
B:真希望能和你一起去.
I wish I could go there.
A:哦,没关系我们找其他时间去.
No problem,let’s make it other time.
4.
A:在我离开之前，我想邀请你和斯密斯先生外出共.
Before I leave, I was wondering whether you and Mr.Smith could out for a meal.
B:这到不需要.
That isn’t necessory at all.
A:不，我是衷心邀请的.
No, I really want to do it.
B:既然如此,我们乐意一起去.
In that case, I’d like to.
5.
A:喂，我姓陈，请问你现在忙吗？
Hello,this is Chen.Are you busy now?
B:哦，陈先生，我不是很忙，有事吗？
Oh,hello,Mr.Chen.Not really,why?
A:我现在可以过去见你吗？我得立刻见你.
Can I e and see you now? I got to see you at once. B:好的，不过是不是有什么问题？
OK,but what seems to be the problem(what’s the problem)? A:我见到你本人再告诉你，好吗？
Can I ___ you when I see you in person,OK?
6.
A:请问洪先生在吗？
Would I like to speaking with Mr. Hong(May I speak to
Mr.Hong)?
B:我就是,请问是哪位?
This is me,who is this(Speaking,who's that)?
A:噢,你好吗?我是从来休斯顿的桑德斯.
Oh, how are you! I'm e from Sanders of Houston .
B:哎呀,你什么时候到这里的?
Ah, when did you e here?
A:我才刚到一个小时,今天下午能见你吗?
I just arrived one hour ago, can I meet you this afternoon? B:我今天一直都没空,明天找我怎么样?
Today is all booked up,what about catching me tomorrow?
7.
A:这个星期哪个时候我可以见你吗?
Which times of this week can I see you?
B:恐怕我这个星期都很忙,不过下星期我可以拨空.
I'm afraid that I not be free until next week.
8.
A:我们必须下个星期再找时间讨论此事.
We must discuss this matter sometime next week . B:好啊,你什么时候可以?
Ok, what time would be convenient for you?
A:星期五下午怎样?
How about Friday afternoon?
B:那完全适合我.
That suits me(That'll be fine with me).
A:好极了,你可以再过来吗?
That's great. Can you e over again?
B:没问题.
课题一·商务英语交谈常见的几种情况 1. Greeting message 祝福 Hope you have a good trip back. 祝旅途愉快。 How are you? 你好吗? How is the project going on? 项目进行顺利吗? 2. Initiate a meeting 发起会议 I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the time is okay for you and Ben. 我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空? I would like to hold a meeting in the afternoon about our development planning for the project A. 今天下午我建议我们就A项目的发展计划开会讨论一下。 We'd like to have the meeting on Thu Oct 30. same time. 十月三十号(周三),老时间,开会。 I want to talk to you over the phone regarding issues about report development and the XXX project. 我想跟你电话讨论下报告进展和XXX项目的情况。 3. Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议 Shall you have any problem accessing the folders, please let me knows. 如果存取文件有任何问题请和我联系。 Thank you and look forward to having your opinion on the estimation and schedule. 谢谢你,希望能听到更多你对评估和日程计划的建议。 Look forward to your feedbacks and suggestions soon. 期待您的反馈建议! What is your opinion on the schedule and next steps we proposed? 你对计划方面有什么想法?下一步我们应该怎么做? What do you think about this? 这个你怎么想? Feel free to give your comments. 请随意提出您的建议。 Any question, please don't hesitate to let me know. 有任何问题,欢迎和我们联系。 Any question, please let me know. 有任何问题,欢迎和我们联系。 Please contact me if you have any questions. 有任何问题,欢迎和我们联系。Please let me know if you have any question on this. 有任何问题,欢迎和我联系。 Your comments and suggestions are welcome! 欢迎您的评论和建议! Please let me know what you think? 欢迎您的评论和建议! Do you have any idea about this? 对于这个您有什么建议吗? It would be nice if you could provide a bit more information on the user's behavior. 您若是能够就用户行为方面提供更多的信息就太感激了! At your convenience, I would really appreciate you looking into this matter/issue. 如果可以,我希望你能负责这件事情。
商务英语情景对话 A: seller B: buyer A: Hello, welcome to XX company, I’m the (职位). These are my Colleague , Miss … and Miss …. B: Hi, nice to meet you. I’m the (职位)，from XX company,(城市，国家) A: Nice to see you, too. Here is our catalogue for your reference. Is there anything particular you’re interested in? B: Well, I’m interested in your golden delicious apple. A: You have a good judgment. Golden delicious apple is famous as its first class quality, rich juice, and sweet sour taste. It’s also produced from Shandong province which has a good reputation of apples. B: well, I’m very impressed .May I have some idea of your price? A: Sure, USD 2000 per ton, CIF Newyork.(
B: Your price for golden delicious apple at USD 2000 per ton is on the high side, I can’t accept it. A: You must be aware that the price of golden delicious apple has been increasing since last year. It is fixed according to the upward trend in the international market price. B: But your price is much higher than the market price .Thailand gives a much lower price. A: The quality of this kind of golden delicious apple is much better. I can quote you on apple of quality and the price will definitely be lower. Our price varies according to the quality. B: What i mean is that your price is higher than of the same quality .It will be hard for us to persuade our clients to accept such a price .And as I known, many suppliers are in fact cutting the price trying to get a large market share. A: But our product can deal with the competition .You can see that we have already got many orders and more are coming. It shows that our product and price are acceptable
E-commerce (electronic commerce or EC) is the buying and selling of goods and services on the Internet, especially the World Wide Web. In practice, this term and a newer term, e-business, are often used interchangably. For online retail selling, the term e-tailing is sometimes used. 电子商务（电子商务或电子商务）是购买和出售的商品和服务在互联网，特别是万维网上的。在实践中，这项和一个新的术语，电子商务，往往交替使用。网上零售，电子零售的术语有时用。 E-tailing or The Virtual Storefront and the Virtual Mall 网上或虚拟商店和虚拟商店 As a place for direct retail shopping, with its 24-hour availability, a global reach, the ability to interact and provide custom information and ordering, and multimedia prospects, the Web is rapidly becoming a multibillion dollar source of revenue for the world's businesses. A number of businesses already report considerable success. As early as the middle of 1997, Dell Computers reported orders of a million dollars a day. By early 1999, projected e-commerce revenues for business were in the billions of dollars and the stocks of companies deemed most adept at e-commerce were skyrocketing. Although many so-called dotcom retailers disappeared in the economic shakeout of 2000, Web retailing at sites such as https://www.doczj.com/doc/651388309.html,, https://www.doczj.com/doc/651388309.html,, and https://www.doczj.com/doc/651388309.html, continues to grow. 作为一个直接的零售购物，其24小时供应，全球性的，互动的能力，并提供自定义信息和订购，和多媒体，网络正在迅速成为一个数十亿美元的收入来源，为全球的企业。一些企业已报告了相当大的成功。早在1997年年中，戴尔电脑报告的订单一百万美元一天。1999年初，预计的电子商务业务收入都在数十亿美元的股票和公司认为最善于电子商务暴涨。虽然许多所谓的互联网零售商消失在经济衰退2000，网上零售网站如https://www.doczj.com/doc/651388309.html,，https://www.doczj.com/doc/651388309.html,，和https://www.doczj.com/doc/651388309.html,继续增长 Market Research 市场研究 In early 1999, it was widely recognized that because of the interactive nature of the Internet, companies could gather data about prospects and customers in unprecedented amounts -through site registration, questionnaires, and as part of taking orders. The issue of whether data was being collected with the knowledge and permission of market subjects had been raised. (Microsoft referred to its policy of data collection as "profiling" and a proposed standard has been developed that allows Internet users to decide who can have what personal information.) Electronic Data Interchange (EDI)
《商务英语会话》课程教学大纲 （Foreign Trade Talk in English） 课程类型：专业必修课 课程编号：N063229 适用专业：国际贸易实务 先修课程：国际商务英语写作，剑桥商务英语（一） 后续课程：剑桥商务英语（二） 学分：3学分 总学时：48学时其中理论学时:30学时, 实验或上机学时:18学时 教学目的与要求： 本课程的教学目的：培养学生具有熟练的外贸英语听、说能力，熟悉和掌握国际贸易基础知识和基本技能，紧密结合国际贸易实务的各种场景，并对各种场景中商务活动所涉及的相关话题进行举一反三的情景教学，旨在于使学生能够掌握外贸英语会话中的专业术语、常用词汇、惯用句型表达方式或某种语法现象。 通过本课程的学习达到以下教学要求： 1、知识：掌握外贸英语基础知识（专业词汇、句型和口语习惯用语） 2、技能：结合外贸实际场景，培养英语口语交流技能和语言转换能力 3、能力：通过特定场景训练学生使用综合对话交流的能力 本课程为考查课程。 考查考核方式：本课程考核方式为口试，测试内容涉及迎接客商、询价报价、磋商价格、商谈付款、联系装运、商品包装、洽谈保险、商品检验、索赔仲裁、经销代理、签署合同、送别客商等方面的话题，考试题由学生根据话题自选。考试时，两个学生一组，一学期提供每人四次测试机会，每次各占期末成绩的10%。测试评价标准（优秀等级）为：对话清晰流畅达意，语音语调纯正，无句型错乱或语言障碍现象。考核成绩采用百分制评定，平时成绩占50%，期末成绩占50%。
Lesson One At the airport 教学目的与要求： 通过本课的学习，应结合课文情景掌握在对外贸易活动中所涉及的机场接待客户话题的专业术语、常用词汇与语言点、惯用句型表达方式和常规对话特点，以及基本礼仪用语的表述。 教学内容： 讲授在对外贸易活动中所涉及的机场接待客户话题的专业术语、常用词汇、惯用句型和对话方式。如：飞机场、等待、您好、欢迎您、旅途、愉快的、请这边走，以及打招呼、自我介绍、问候旅途情况、询问其他情况的表述等。 教学重难点： 教学重点: Students should practice on how to greet others and how to make an introduction. 教学难点: It is hard to make students speak out and really talk with each other only in English.. Lesson Two In the hotel 教学目的与要求： 通过本课的学习，应结合课文情景掌握在对外贸易活动中所涉及的安排客户入住宾馆话题的专业术语、常用词汇与语言点、惯用句型表达方式和常规对话特点，以及基本礼仪用语的表述。 教学内容： 讲授在对外贸易活动中所涉及的安排客户入住宾馆话题的专业术语、常用词汇、惯用句型和对话方式。如：洗澡间、考虑周全、时间表、历史上著名的、名胜古迹、能给人帮助是
商务英语场景对话 Ms. Anna ，Jack（Dialogue 1），Merry ，Jack（Dialogue2），Shelley ，Ms.Vivian，Mr.Jackson. Dialogue 1 Ms. Anna：Hello，this is Batina Fation Company，Kelley Anna speaking. Jack:Hello，this is jack from James Trading Company.May I speak to Ms.Shelley. Ms. Anna：Oh,I am afraid she is not here now.She has went to Shanghai on business yesterday. Jack:Oh,it is a pity,When will she come back? Ms. Anna：Maybe tomorrow.Would you like to leave a message to her? Jack:Ok,Iam Jack Robin, J a c k R o b I n,from James Trading Company.Our company wants to promote two monthly sportswears to your Company.Including men’s and women’s clothes.I’d like to talk with Ms.Sheylley face to face. Ms. Anna：Ok. Jack Robin, from James Trading Company.I will pass on your message to Ms Shelley. Jack:Great,it’s very kind of you,I will keep waiting for the response.Goodbye Mr. Smith. Ms. Anna：Goodbye!
英语面试自我介绍 A类： B: May I come in我可以进来吗 A: Yes, please.请进。 B: How are you doing, Sir My name is xxxx. I am coming to your company for an interview as requested.你好，先生。我叫xxx，我是应邀来贵公司面试的。 A: Fine, thank you for coming. Please take a seat. I am xxxx, the assistant manager.好的，谢谢你过来。请坐，我叫xxxx，是经理助理。 B: Nice to see you, .非常高兴见到你，吴先生。 A: Nice to meet you, too. Tell me about yourself and your past experience. 我也很高兴见到你。说说你自己和你过去的经历吧。 B: I have worked as a secretary for six years. I get along well with peers, clients, administrators and bosses. I thrive on challenge and work well in high-stress environments. 我已经做执行秘书6年了。开始是为一家贸易公司工作.现在是一家信托公司。我和同事、客户、行政管理员以及老板相处得非常好。我能应付挑战，而且在高压力环境中也能工作很出色。 A: So why did you choose our company B:As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned. A: Sometimes we are very busy and need to work overtime. How do you feel about that 有时候我们工作很忙。需要加班。你觉得如何 B: That's all right. But could you tell me how often and how many hours I should work overtime 没关系。你能告诉我加班的频率和时间长度吗 A: It just depends. If we have important visiting delegations, you have to stay with us. It's not unusual. 这得看情况。如果我们有重要的访问代表团。你必须留在我们身边。这种情况很正常。 A: What are your salary expectations 你期望多少薪水 B: I really need more information about the job before we start to discuss salary. Maybe you could tell me what is budgeted for the position.
关于商务英语对话材料精选日常商务英语 口语对话 商务英语是一门新兴的学科,商务英语翻译既是该学科中的关键一环,又是教学考的难点。X整理了关于商务英语对话材料，欢迎阅读! 关于商务英语对话材料一 哈里: Ok quiet down people, I wish to xxmence this meeting. First order of the summary meeting is a progress report from the sales team. 好的.诸位.请安静.我希望开始会议.本次总结会议的第一项议程是销售团队的一份进度报告. 萨姆: So far things couldn`t have gone any better. The team has finally xxe together and is performing as a single entity. It`s incredible to see. 目前为止事态再好不过了.该团队终于做到了齐心协力.正作为一个单一的整体运作.这实在是令人难以置信. 哈里: Really? Could you elaborate on their progress? 真的吗?你能详细说明他们的进展吗? 萨姆: Sure, so far our actual sales figure is 150% above our forecasted level of sales. The Team has further subdivided into smaller teams to concentrate
their focus more. 当然可以.迄今.我们的实际销售额高出预期水平的150%.该团队并且进一步细分为各个小组来更好地集中致力于各自的任务. 哈里: What result has braking down the team into smaller groups had? 团队划分成各个小组后产生了什么样的结果? 萨姆: It enables them to focus much more intensely on their intended sales target. This has resulted in far more effective sales strategies. 它使得他们能够更加强烈地锁定他们预定的销售目标.这导致了更有效的销售策略. 哈里: But has there been any overlapping or breakdowns in xxmunication? Smaller groups often result in more inefficiency if anything. 但是出现了工作重叠或者沟通障碍问题吗?别的不说.更小的分组往往会导致低效率问题的加重. 萨姆: True, but with constant and tightly controlled overall management, I have managed to keep it together. 没错.但是凭借持续不断和紧密控制的整体管理.我成功地使他们团结协作.
新产品推荐 林先生:These are our new models. 这些是我们的新产品. 李小姐: What are their strong points? 有什么优点? 林先生: There's a lot to be said for them. In the first place.they are more durable than any similar ones on the market. 优点很多.首先.它们比市场上任何类似产品更耐用. 李小姐: Why does it take longer to wear out than the others? 为什么它比其他产品耐用呢? 林先生: The yarn is carefully selected for quality and woven very tightly in this fabric. 这纱的质量是经过精心挑选的.而且质地织得很紧密. 李小姐: Can you leave these samples with us? 可以把样品留下来吗? 林先生: How long do you want to keep them? 你要留多久? 李小姐: About three days. 大约三天. 林先生:
That's all right 好吧 In the telephone Daisy: Is Tom there? Tom 在吗? Gates: He’s not here right now. 他现在不在这里 Daisy: Do you know when he will be back? 你知道他什么时候会回来吗? Gates: He should be back in 20 minutes. 他应该二十分钟内会回来。 Daisy: Can I leave a message? 我可以留个话? Gates: Yes. Go ahead, please. 可以, 请继续。 Daisy: When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我?
T opic one (请修改，偏短了) A: Hello! Mary B: Hi! Lucy A: What are you doing now? B: I am listening to an English songs. A: What song? B: Y esterday once more. A: Oh? What’s your favorite music types and why? B: Classical music. Because it can let me feel relaxed, and you? A: I like classical music too, but I also like rock music. It makes me excited. B: Y eah, different people like different kinds of music. It is important to find what music types they like. A: I agree with you. Bye-bye. B: Good bye. T opic two B: Hello, this is B speaking. A: Hello, B, this is A. Do you have spare time on Sunday? B: Y es, I do. What’s up? A: I want to invite you to watch a movie with me. B: Which movie? A: I have two tickets for Star W ars. B: Star W ars? I really appreciate it. How do you get the two tickets? A: Do you remember I have a friend who works at the “Pepsi Company”. B: Certainly, she works at the “Pepsi” headquarters A: Y eah, so she can get the two tickets. B: It’s really kind of her. A: If she has time I should invite her to have a gathering with us. B: Good idea. Whatever, I will go with you. A: OK, I’ll see you then. T opic three B: Hi, A. you are the best English speaker in our class. Can you give me some advice on how to improve my English speaking? A: Sure. It’s my pl easure. First, you should speak more. B: But I am afraid of speaking English in front other people . A: Y ou should believe yourself. B: OK, I will try my best to do it. Is there anything else? A: Listen and read more. B: Why should I do listening and reading practice? A: If you listen and read more, you can make yourself understood, and become more confident. B: I am afraid I can not insist. A: I will help you. D on’t be so afraid. B: It is very kind of you.
商务英语口语情景对话 大全 集团标准化办公室：[VV986T-J682P28-JP266L8-68PNN]
英语面试自我介绍 A类： B: May I come in我可以进来吗 A: Yes, please.请进。 B: How are you doing, Sir My name is xxxx. I am coming to your company for an interview as requested.你好，先生。我叫xxx，我是应邀来贵公司面试的。 A: Fine, thank you for coming. Please take a seat. I am xxxx, the assistant manager.好的，谢谢你过来。请坐，我叫xxxx，是经理助理。 B: Nice to see you, .非常高兴见到你，吴先生。 A: Nice to meet you, too. Tell me about yourself and your past experience.我也很高兴见到你。说说你自己和你过去的经历吧。 B: I have worked as a secretary for six years. I get along well with peers, clients, administrators and bosses. I thrive on challengeand work well in high-stress environments. 我已经做执行秘书6年了。开始是为一家贸易公司工作.现在是一家信托公司。我和同事、客户、行政管理员以及老板相处得非常好。我能应付挑战，而且在高压力环境中也能工作很出色。 A: So why did you choose our company B: As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned. A: Sometimes we are very busy and need to work overtime. How do you feel about that 有时候我们工作很忙。需要加班。你觉得如何 B: That's all right. But could you tell me how often and how many hours I should work overtime 没关系。你能告诉我加班的频率和时间长度吗 A: It just depends. If we have important visiting delegations, you have to stay with us. It's not unusual. 这得看情况。如果我们有重要的访问代表团。你必须留在我们身边。这种情况很正常。 A: What are your salary expectations 你期望多少薪水 B: I really need more information about the job before we start to discuss salary. Maybe you could tell me what is budgeted for the position. 在讨论薪水前.我需要更多了解这份工作.或者你可以告诉我这个职位的预算报酬是多少. A: 3000, with raises after the half yearing to your competence. 起薪是每月3000元。半年后会根据你的表现增加薪水。 B: Well, I think it's acceptable and I really like the job. 我觉得可以接受。我真的喜欢这份工作。我什么时候能得知结果呢 A: Do you have any other questions 我们会在7月初通知你我们的最终决定。你还有别的问题吗
商务英语情景对话100主题-真正完整版
Day today Office日常事务 1 Faxes传真 2 Telephone Calls电话 3 Making Telephone Appointments电话预约 4 Memos备忘录 5 Business Correspondence商业信函 6 Placing an Order下订单 Office Talk办公室谈话 7 Coworkers同事 8 Bosses老板 9 Brainstorming集体讨论 10 Commuting乘公交车上下班 11 The Working Lunch工作午餐 Business Trip商务旅行 12 International Business Travel国际商务旅行 13 Dressing for Business商务着装 14 Hotel Situations旅馆情景 15 Negotiating the Subway乘地铁 Client Reception接待客户 16 Receiving Clients接待客户 17 Entertaining Clients招待客户
18 Accommodating Foreign Clients接待国外客户 19 Factory Tours参观工厂 Business Communization商务交流 20 Personal Introductions个人介绍 21 Small Talks聊天 22 Delivering Bad News传达坏消息 23 Polite Questions礼貌提问 24 Farewells道别 Negotiation谈判 25 Clarifying the Stakes说明利害关系 26 Making Concessions做出让步 27 Discussing the Bottom Line讨论底线 28 Accepting and Confirming接受和确认 29 Hard Bargainers VS Soft Bargainers强硬的对手和温和的对手 Company Organization公司结构 30 CEO执行总裁 31 Stockholders股东 32 Board of Directors董事会 33 Managerial Staff管理人员 34 Labor Staff普通员工 Meetings and Interviews会议和面谈
Booking Hotel Rooms （Tina and Minnie arrive at Garden Hotel. Minnie i s now asking something in the reception desk.） Receptionist：Good afternoon. Welcome to Garden Hotel. Can I help you, madam? Minnie：Well, I’m Minnie from ABC Company. I’d like to check in, please. Receptionist： All right. Do you have a reservation with us, madam? Minnie： Sorry, I didn’t book any room before. I would like to know which standard room do you have ？ Receptionist： Wait a moment, please. We have standard double room, and standard single room. What kind of room do you need? Minnie： W hat’s the price for standard single room？ Receptionist： oh，sir. The price for standard single room is 200 Yuan。 Minnie： OK. I’d like to check in a standard single room. Receptionist： All right. How many days are you planning to stay? Minnie： I want to stay here for 3 days. Receptionist： Wait a moment, please. Madam，please show your passport or ID card. Minnie： Here you are. Receptionist： Wait a moment ，please. Could you please fill in the registration card? Minnie： Sure. Here it is. Is it all right? Receptionist： Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. The check-out time is . of forth day later。 Minnie： Thank you. Receptionist： Y ou’re welcome. Good luck。
Unit 1 E-Business Basics Words and Expressions: 1、Sophisticated：非常复杂精密或尖端的 2、Navigation：航海，航空，导航，领航，航行 3、Non-linear：非线性的 4、Chronologically：按年代顺序排列地 5、Facilitate：使容易，使便利；推动，帮助，促进 6、Indigenous：本土的 7、Instantaneous：瞬间的，即刻的，即时的 8、Assess：估定，评定 9、Promote：促进，发扬，提升，提拨，晋升为 10、Implement ：工具，器具；贯彻，实现 11、Leverage ：杠杆作用；易债经营 Sentences: 1、You will be able to text your own e-business readiness and learn where to go for more information on getting started with e-business. 据此可以检验自己是否为开展电子商务准备就绪，以及从何处获取更多相关信息。 2、E-Business is about utilizing Internet technologies —such as simple e-mail ,online banking solutions ,websites ,and more
sophisticated applications such as wed—based customer relationship management solutions-to provide superior customer service ,streamline business processes,increase sales and reduce costs. 电子商务是利用互联网技术——如简单的电子邮件、在线银行解决方案、网站，以及更为复杂的解决基于网络的客户关系管理等问题的应用软件——来提供优良的客户服务、流线型业务流程，以及降低成本、增加销售。 3、A search engine is a website whose primary purpose is to provide a search function for gathering and reporting information available on the Internet. 搜索引擎是一个网站，它最初的目的是为收集和发布互联网上可用的信息提供一种搜索功能。 4、It gives you the ability to interact with your clients and customers in new ways ,putting power in the hands of the buyer ,giving your clients or customers more choice than they have ever had before. 它还能使你以一种新的方式同顾客和客户互相交流，即将权利转交给买主，给你的顾客和客户前所未有的多重选择。 5、The internet is a valuable research tool and ,as a readily accessible information medium ,its ability to allow you to remain competitive in your industry should not be under-estimated.