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电子银行风险管理互联网金融外文文献翻译2013年3000多字

电子银行风险管理互联网金融外文文献翻译2013年3000多字
电子银行风险管理互联网金融外文文献翻译2013年3000多字

文献出处:

Florina V, Liliana M, Viorica I. RISK MANAGEMENT OF E-BANKING ACTIVI TIES[J]. Annals of the University of Oradea, Economic Science Series, 2013, 17(3).

原文

RISK MANAGEMENT OF E-BANKING

ACTIVITIES

Summary: E-banking risk arises from fraud, processing errors, system disruptions, or other unanticipated events resulting in the institution’s inability to deliver products or services. This risk exists in each product and service offered. Institutions should determine the appropriate level of security controls based on their assessment of the sensitivity of the information to the customer and to the institution and on the institution’s established risk tolerance level.

Keywords: e-banking, risk management, security1. E-banking risks

1. E-banking risks

E-banking is defined as the automated delivery of new and traditional banking products and services directly to customers through electronic, interactive communication channels. E-banking includes the systems that enable financial institution customers, individuals or businesses, to access accounts, transact business, or obtain information on financial products and services through a public or private network,including the Internet or mobile phone. Customers access e-banking services using an intelligent electronic device, such as a personal computer (PC), personal digital assistant (PDA), automated teller machine(ATM), kiosk, or Touch Tone telephone.

In Romania, over 23 banks implemented and offer now e-banking services. The continuous development of the supporting technology, information security and e-banking strategy reflects on the increasing number of the e-banking customers. According to Communications and Information Technologies Ministry, the number of e-banking users and the transactions performed in this system, as well as the value of these transactions, registered a spectacular rising, displayed in the graphics

below:

While the risks and controls are similar for the various e-banking access channels, this essay focuses specifically on Internet-based services due to the Internet’s widely accessible public network Accordingly, this project begins with a discussion of the two primary types of Internet websites: informational and transactional. Informational websites provide customers access to general information about the financial institution and its products or services.

Risk issues examiners should consider when reviewing informational websites include: Potential access to confidential financial institution or customer information if the website is not p roperly isolated from the financial institution’s internal network; Potential liability for spreading viruses and other malicious code to computers communicating with the institution’s website; and Negative public perception if the institution’s on-line services are disrupted or if its website is defaced or otherwise presents inappropriate or offensive material.

Transactional websites provide customers with the ability to conduct transactions through the financial institution’s website by initiating banking transactions or buying products and services. Banking transactions can range from something as basic as a retail account balance inquiry to a large business-to business funds transfer. E-banking services, like those delivered through other delivery channels, are typically classified based on the type of customer they support. The following table lists some of the common retail and wholesale e-banking services offered by financial institutions.

Since transactional websites typically enable the electronic exchange of confidential customer information and the transfer of funds, services provided through these websites expose a financial institution to higher risk than basic informational websites. Wholesale e-banking systems typically expose financial institutions to the highest risk per transaction, since commercial transactions usually involve larger dollar amounts. In addition to the risk issues associated with informational websites, examiners reviewing transactional ebanking services should consider the following issues:

—— Security controls for safeguarding customer information;

—— Liability for unauthorized transactions;

—— Possible violations of laws or regulations pertaining to consumer privacy, anti-money laundering, anti-terrorism, or the content, timing, or delivery of required consumer disclosures.

2. Transaction risk

Transaction risk arises from fraud, processing errors, system disruptions, or other unanticipated events resulting in the institution’s inability to deliver products or services. This risk exists in each product and service offered. The level of transaction risk is affected by the structure of the institution’s processing environment, including the types of services offered and the complexity of the processes and supporting technology.

In most instances, e-banking activities will increase the complexity of the institution’s activities and the quantity of its transaction/operations risk, especially if the institution is offering innovative services that have not been standardized. Since customers expect e-banking services to be available 24 hours a day, 7 days a week, financial institutions should ensure their e-banking infrastructures contain sufficient capacity and redundancy to ensure reliable service availability. Even institutions that do not consider e-banking a critical financial service due to the availability of alternate processing channels, should carefully consider customer expectations and the potential impact of service disruptions on customer satisfaction and loyalty.

The key to controlling transaction risk lies in adapting effective polices, procedures, and controls to meet the new risk exposures introduced by e-banking. Basic internal controls including segregation of duties, dual controls, and reconcilements remain important. Information security controls, in particular, become more significant requiring additional processes, tools, expertise, and testing. Institutions should determine the appropriate level of security controls based on their assessment of the sensitivity of the information to the customer and to the institution and on the institution’s established risk tolerance level.

Generally, a financial institution’s credit risk is not increased by the mere fact that a loan is originated through an e-banking channel. However, management should consider additional precautions when originating and approving loans electronically, including assuring management information systems effectively track the performance of portfolios originated through e-banking channels.

Funding and investment-related risks could increase with an institution’s e-banking initiatives depending on the volatility and pricing of the acquired deposits. The Internet provides institutions with the ability to market their products and services globally. Internet-based advertising programs can effectively match yield-focused investors with potentially high-yielding deposits. But Internet-originated deposits have the potential to attract customers who focus

exclusively on rates and may provide a funding source with risk characteristics similar to brokered deposits. An institution can control this potential volatility and expanded geographic reach through its deposit contract and account opening practices, which might involve face-to face meetings or the exchange of paper correspondence.

Compliance and legal issues arise out of the rapid growth in usage of e-banking and the differences between electronic and paper-based processes. E-banking is a new delivery channel where the laws and rules governing the electronic delivery of certain financial institution products or services may be ambiguous or still evolving. Laws governing consumer transactions require specific types of disclosures, notices, or record keeping requirements. These requirements also apply to e-banking, and banking agencies continue to update consumer laws and regulations to reflect the impact of e-banking and on-line customer relationships.

Institutions that offer e-banking services, both informational and transactional, assume a higher level of compliance risk because of the changing nature of the technology, the speed at which errors can be replicated, and the frequency of regulatory changes to address e-banking issues. The potential for violations is further heightened by the need to ensure consistency between paper and electronic advertisements, disclosures, and notices.

3. Risk management

E-banking has unique characteristics that may increase an institution’s overall risk profile and the level of risks associated with traditional financial services, particularly strategic, operational, legal, and reputation risks. These unique e-banking characteristics include: Speed of technological change, Increased visibility of publicly accessible networks, Less face-to-face interaction with financial institution customers. Management should review each of the processes discussed in this section to adapt and expand the institution’s risk management practices as necessary to address the risks posed by e-banking activities.

Financial institution management should choose the level of e-banking services provided to various customer segments based on customer needs and the institution’s risk assessment considerations. Institutions should reach this decision through a board-approved, e-banking strategy that considers factors such as customer demand, competition, expertise, implementation expense, maintenance costs, and capital support. Some institutions may choose not to provide e-banking services or to limit e-banking services to an informational website.

Financial institutions should periodically re-evaluate this decision to ensure it remains appropriate for the institution’s overall business strategy. Institutions may define success in many ways including growth in market share, expanding customer relationships, expense reduction, or new revenue generation. If the financial institution determines that a transactional website is appropriate, the next decision is the range of products and services to make available electronically to its customers. To deliver those products and services, the financial institution may have more than one website or multiple pages within a website for various business lines.

Financial institutions should base any decision to implement e-banking products and services on a thorough analysis of the costs and benefits associated with such action. Some of the reasons institutions offer e-banking services include: Lower operating costs, Increased customer demand for services, and New revenue opportunities.

The individuals conducting the cost-benefit analysis should clearly understand the risks associated with ebanking so that cost considerations fully incorporate appropriate risk mitigation controls. Without such expertise, the cost-benefit analysis will most likely underestimate the time and resources needed to properly oversee e-banking activities, particularly the level of technical expertise needed to provide competent oversight of in-house or outsourced activities.

Security threats can affect a financial institution through numerous vulnerabilities. No single control or security device can adequately protect a system connected to a public network. Effective information security comes only from establishing layers of various control, monitoring, and testing methods. While the details of any control and the effectiveness of risk mitigation depend on many factors, in general, each financial institution with external connectivity should ensure the following controls exist internally or at their TSP.

Conclusions

A financial institution’s board and m anagement should understand the risks associated with e-banking services and evaluate the resulting risk management costs against the potential return on investment prior to offering e-banking services. Poor e-banking planning and investment decisions can increase a financial institution’s strategic risk. Early adopters of new e-banking services can establish themselves as innovators who anticipate the needs of their customers, but may do so by incurring higher costs and increased complexity in their operations. Conversely, late adopters may be able to avoid the higher expense and added complexity, but do so at the risk

of not meeting customer demand for additional products and services. In managing the strategic risk associated with e-banking services, financial institutions should develop clearly defined e-banking objectives by which the institution can evaluate the success of its ebanking strategy.

译文

电子银行的风险管理活动

摘要:电子银行风险起因于欺诈、处理误差、系统中断或其他意外事件导致该机构无法提供产品或服务。这种风险存在于每一个提供产品和服务中。机构应确定适当的安全控制水平,根据他们给信息客户和机构的灵敏度,风险承受能力与水平。

关键词:电子银行,风险管理,安全性

1电子银行风险

电子银行定义为将传统银行产品通过电子渠道,并直接向客户提供互动服务的的新的自动交付服务。电子银行系统指金融机构客户,个人或企业,可以通过互联网或手机访问帐户,办理业务,或通过公共或专用网络上获得的金融产品和服务的信息。客户通过使用智能电子设备,如个人计算机(PC),个人数字助理(PDA),自动取款机(ATM),或按键式电话机来获得服务。

在罗马尼亚,超过23家银行在实施,并提供电子银行服务。越来越多的电

子银行客户对电子银行的配套技术,信息安全和电子银行战略提出要求,根据通信和信息技术部显示,以下图形显示了电子银行用户、本系统进行的交易数量以及这些交易的价值都呈上升趋势.

尽管风险和控制在各种电子银行渠道是类似,本文特别侧重于基于互联网的服务的广泛使用的公共网络。因此,该项目首先对互联网网站的两个主要类型的讨论:信息和交易。信息网站为客户提供有关金融机构及其产品或服务的一般资料。

考虑风险问题时,应该考虑并检讨的资讯网站包括:如果该网站不是金融机构的内部网络,可能获得金融机构或客户机密信息;潜在存在对机构的网站传播病毒的网站;如果该机构的在线服务被破坏或以其他方式提出不适当或攻击性材料使公众产生负面看法。

事务性网站通过金融机构进行的网站发起银行交易或购买产品和服务交易为客户提供服务。银行交易的范围可以从基本零售帐户到一个大型企业,对企业资金进行转移。电子银行服务,如通过其他交易渠道通常基于客户的类型进行分类的。下表列出了电子银行金融机构为零售和批发提供的服务。

由于交易的网站通常是客户机密信息的电子交换和资金的转移,因此,通过这些网站提供的服务的金融机构风险高于基本信息网站的风险。由于批发电子银行系统的商业交易往往涉及较大的美元数额,因此,它揭露金融机构交易的风险最高。除了风险信息网站,电子银行交易服务审查应考虑以下的相关问题:

——安全控制,维护客户信息;

——未经授权交易的法律责任;

——有关的法律或法规可能违反消费者隐私,反洗钱,反恐怖主义,或内容,时间,或要求应向客户披露信息。

2 交易风险

交易风险来自诈骗,错误程序,系统中断,或其他机构的不能交付产品或服务而导致无法预料的事件,这种风险主要存在于每一种产品和提供服务。该机构的处理环境的结构影响了交易风险的水平,包括所提供的服务种类、流程以及配套技术的复杂性。

在大多数情况下,电子银行业务将增加该机构的活动的复杂性和它的交易/

金融风险管理案例

《金融风险管理案例分析》 ——华谊兄弟 姓名:周冰倩 学院:行知学院商学分院 专业:金融学

学号:12856218 金融风险管理案例分析之华谊兄弟 前言: 在21世纪初的中国娱乐业市场,涌现出一批商业巨头,而华谊公司正是个中翘楚。从一家小型的广告公司,到如今庞大的商业帝国,华谊走过了一条不可思议的崛起之路。当然,时势造英雄,这不仅仅归功于王中军王中磊两位创始人的商业才能,也要归功于繁荣的中国市场。 华谊概况: 华谊兄弟传媒集团是中国大陆一家知名综合性民营娱乐集团,于1994年创立。1998年正式进入电影行业,因投资冯小刚的贺岁片而声名鹊起,随后全面进入传媒产业,投资及运营电影、电视剧、艺人经纪、唱片、娱乐营销等领域,在这些领域都取得了不错的成绩。时至今日,华谊兄弟传媒集团已经发展成为一个涵盖广告、影视、音乐、发行、艺术设计、建筑、汽车梢售、文化经纪、投资等的大型民营企业集团,并于2009年10月30日创业板正式上市。 一.信用风险: 信用风险又称违约风险,是指借款人、证券发行人或交易对方因种种原因,不愿或无力履行合同条件而构成违约,致使银行、投资者或交易对方遭受损失的可能性。 我认为可能会导致出现信用风险的原因有两个:

(1)经济运行的周期性。 (2)是对于公司经营有影响的特殊事件的发生。 宏观经济与政策环境: 2013年起,全球经济逐渐复苏,中国经济保持稳定的增长态势,经济运行总体平稳。2014年将是中国全面深化改革的重要一年,中国经济的主要特征是由高速增长向中高速增长转换。伴随着这种增速转换,中国经济的结构性调整特征十分明显,服务业发展动能逐渐增强。国内外良好的经济环境和国内深化改革的政策目标都将刺激中国服务业,第三产业的发展。 行业态势: 优势: 1.中国电影产业规模快速增长,为大型电影企业提供了发展机会。而且娱乐影视这整个行业发展快,对优质作品需求大,有利于公司发挥自身优势满足市场需求,保持行业领先地位。 2.华谊拥有出色的制作、宣传与发行能力,在国产大片市场处于优势地位;电视剧制作实力强产量高;艺人经纪业务拥有艺人数量超过百人。公司独创的经营管理模式,有助于降低风险保证收益。 3.公司以工作室独立运营进行作品创作等经营管理模式,有助于公司降低经营风险,取得最大收益。公司产业完整,影视资源丰富,电影、电视剧和艺人经纪三大业务板块有效整合,协同发展,在产业链完整性和影视资源丰富性方面有较为突出的优势。 劣势: 1.虽然我国电影产量已初具规模,但其中具备较高商业价值的影片数量仍然较少,高质量影片供应量的增加将直接推动电影票房收入的增长。 2.影片产量和放映数量均在增长,但银幕数量以及高质量影片的供应不足限制了整个行业的发展速度。规模大,产业链完整,运作高效的电影企业将在发展中获胜。 综上所述,尽管存在着一些不利因素,但总体来看,电视剧市场以及国内外的经济环境外部因素都是有利于华谊公司的发展的。因此,外部环境对该公司造成的信用风险的压力较小。 华谊重大事件年表: 1994年,华谊兄弟广告公司创立 1997年,年销售额达6亿,进入中国十大广告公司行列 2000年,并购金牌经纪人王京花的经纪公司,成立华谊兄弟时代经纪有限公司;太合控股2000万入股,成立华谊兄弟太合影视投资公司 2001年,成立华谊兄弟太合文化经纪有限公司 2002年,华谊取得西影股份发行公司超过40%的股份 2004年,出资3000万收购战国音乐,成立华谊兄弟音乐有限公司;TOM集团出资500万美元收购华谊27%的股权,华谊更名为华谊兄弟传媒集团 2005年,中国最大SP之一华友世纪对华谊兄弟音乐有限公司进行超过3500万战略性投资;华谊以3500万入股天音公司成立新的天音传媒有限公司;金牌经纪人王京花带领一些艺人跳槽橙天娱乐

财务管理外文翻译

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