当代物流学习题2

第二章平时作业1【单选题】以下对运输描述错误的是？运输是物流的主要功能要素之一。

运输不是社会物质生产的必要条件之一。

运输可以创造“场所效应”。

运输是“第三利润源”的主要源泉。

2【单选题】舍近求远是一种不合理的运输方式，我们一般称之为______。

对流运输迂回运输倒流运输过远运输3【单选题】“相向运输”又称之为______。

对流运输迂回运输倒流运输过远运输4【单选题】一般认为，公路的经济里程一般为______。

200km以内200km至500km 500km至1500km 1500km以上5【单选题】按我国交通运输部规定，公路运输运距在______以内为长途运输。

50km以内50km至200km 200km以上6【单选题】以下哪种商品不属于普通商品的运输范畴？电脑服饰液化气玩具7【单选题】法国进口的生蚝一般采用哪种运输方式？冷链运输危险品运输大件运输8【单选题】凡一次托运不足______的货物称之为零担运输。

1吨2吨3吨9【单选题】______是一种陆上运输方式，以两条平行的铁轨引导火车。

公路运输铁路运输水路运输管道运输10【单选题】______也称为小件货物运输，是指当单个货主的货物数量较少，不足以形成整车运输是，承运人将众多的小批量集中起来，统一进行运输的组织形式。

整车运输零担运输混装运输集装运输11【单选题】上海至秦皇岛属于以下哪种类型的水路运输？湖泊运输江河运输沿海运输远洋运输12【单选题】法国马赛港至美国纽约港属于以下哪种类型的水路运输？湖泊运输江河运输沿海运输远洋运输13【单选题】矿石一般使用以下哪种类型的船舶运输？干散货船件杂货船集装箱船滚装船14【单选题】滚装船的主要装卸方式是哪种？叉上叉下吊上吊下滚上滚下搬上搬下15【单选题】液态化工原料一般适用于以下哪种类型的集装箱？保温集装箱通用干货集装箱罐式集装箱干散货集装箱16【单选题】出口至美国的小家电一般适用于以下哪种类型的集装箱？保温集装箱通用干货集装箱罐式集装箱干散货集装箱17【单选题】以下哪种换算是正确的？40FT=1TEU 20FT=2TEU 40FT=2TEU 48FT=2.5TEU18【单选题】各类管材适用于以下哪种类型的货物集装？托盘集装箱集装袋集装货捆19【单选题】横宽2500mm的商品适用于以下哪种类型的集装箱？保温集装箱开顶集装箱框架集装箱罐式集装箱20【单选题】按照多式联运合同，以至少两种不同的运输方式，由多式联运经营人将货物从一国境内的接管地点运至另一国境内指定交付地点的货物运输组织方式，称为______。

现代物流学-总结一、单项选择题1、物流常用国际标准托盘尺寸是（ A ）。

A．1200mm×1000mm2、国际标准化组织（ISO）认定的物流基础模数尺寸是（ A ） A．600 X 400mm3、配送一般是面向 ( A )的服务。

A．终点用户4、最具灵活性的运输方式是( A )A．公路运输5、生产与流通之间的关系是（ A ）。

A．生产决定流通，流通对生产有反作用。

6、当供应商采用款到发货的方式与其他企业交易商品，则通常会引起（ B ）B．商流在前，物流在后。

7、下列表述中不属于物流信息特征的是（ A ）A．物流信息静态性8、灵活性强，常用来承担近距离、小批量货运的运输方式是（ C ）。

C．公路运输方式9、装卸搬运作业的“活性”是指（ A ）。

A．货物的存放状态对装卸搬运作业的方便难易程度10、在公路运输中以下哪种运输是不合理的（ D ）。

D．超限运输11、能够明确哪些货物合格、哪些货物不合格时，库存企业可以（ A ）。

A.全部拒收12、影响合理库存时间的因素包括（ C ）。

C.商品销售时间13、配货时，大多是按照入库日期的“( A )”原则进行。

A.先进先出14、不合格物品的返修、退货所形成的物品实件流动是（ B ）物流。

B.回收物流15、客户服务的基本原则，是（ A ）。

A.相互了解、相互信任16、物流信息整理标准的目标是（ D ）。

D.上述选项都是17、供应商关系管理是（ A ）。

A.开源管理18、生产过程中，原材料、在制品、半成品、产成品等在企业内部的实体流动（ A ）。

A.生产物流19、配送中心服务范围不应由（ C ）决定。

C.现有物流设施20、以实现物理功能为主的供应链被称为（ A ）。

A.市场反应型供应链21、物流系统的输出是（ D ）。

D．物流服务22、向社会提供运输、储存、装卸搬运、流通加工、包装及物流信息等服务的能力称为（ A ）。

A．物流需求23、下列选项中不是配送的功能要素的是（ A ）A．送货24、不适合航空运输货物的是( D )D．大宗低值物品25、商流活动可以创造物资的（ B ）。

PART IIANSWERS TO END-OF-CHAPTER QUESTIONSCHAPTER 1: LOGISTICS AND THE SUPPLY CHAIN1. Did it surprise you that logistics can be such an important component in a country’s economic system? Why or why not?The answer to this question likely depe nds on a student’s prior exposure to logistics. A “typical” student in an undergraduate basic logistics course likely has had limited exposure to,and knowledge about, logistics and thus would likely be unaware as to logistics’ impact on acountry’s econom ic system. As such, she/he might be pleasantly surprised to learn that logistics often accounts for at least 10% of a country’s GDP and also is important for economic growthand development.2.Distinguish between possession, form, time, and place utility.Possession utility refers to the value or usefulness that comes from a customer being able to take possession of a product and can be influenced by the relevant payment terms. Form utility refers to a product’s being in a form that (1) can be used by the c ustomer and (2) is of value to the customer. Place utility refers to having products available where they are needed bycustomers, while time utility refers to having products available when they are needed bycustomers.3.How does logistics contribute to time and place utility?Logistics contributes to time utility by recognizing that different products have different sensitivities to time. For example, a three-day late delivery of bananas likely has more seriousconsequences than a three-day late delivery of a box of pencils. As for place utility, logisticsfacilitates products being moved from points of lesser value to points of greater value.4.How can a particular logistics system be effective but not efficient?Effectiveness can be thought of as “how well a company does what they say they’re going to do;” efficiency focuses on how well (or poorly) company resources are used to achieve what acompany promises they can do. There are a multitude of examples that would illustrate aneffective, but not efficient, logistics system. For example, some companies routinely usepremium and/or expedited transportation—which increase transportation costs—to meetcustomer delivery requirements. As such, the company could be considered effective (meeting delivery deadlines) but perhaps not efficient (increased transportation costs).5.Does the fact that information can be substituted for inventory decrease or increase the difficulty of logistics management? Support your response.There is not necessarily a “right” or “wrong” answer to this question. On the one hand, substituting information for inventory could decrease the difficulty of logistics management in the sense that decision making can be based on more objective, rather than subjective, data. On the other hand, the difficulty of logistics management could be increased because the ability to exactly match supply and demand places greater emphasis on correctly filling and delivering orders.6.Explain the significance of the fact that the purpose of logistics is to meet customer requirements.One reason for this significance is that meeting customer requirements means that companies must know—rather than assume—customer needs and wants. This knowledge is facilitated by communication between companies and their customers; even today somecompanies are hesitant to communicate with customers. In addition, meeting customerrequirements means that a “one size fits all” approach to logistics will result in some customers being overserved and others being underserved. As a result, companies should consider a“tailored logistics” approach, where groups of customers with similar logistical needs and wants are provided with the appropriate logistical services.7.Explain how an understanding of logistics management could be relevant to your favorite charitable organization.There are any number of examples that can be used. Consider how the American Red Cross responded to the terrorist attacks of September 11, 2001. In a relatively short time, the Red Cross, with private sector support, was able to collect, assemble, warehouse, transport, and distribute relief supplies such as boots, safety goggles, and protective clothing, to New York City.8.Discuss three reasons for why logistics has become more important since 1980.One reason for the increased importance of logistics involves a reduction in economic regulation. This allowed individual carriers flexibility in terms of pricing and service and provided them an opportunity to break away from a “one size fits all” approach. Second, logistics has been championed by prominent non-logisticians; one important outcome has been recognition that logistics can be a source of competitive advantage for individual organizations. Third,technological advances have allowed logisticians to make faster, more informed, and more accurate decisions. The chapter also discusses the growing power of retailers and globalization of trade as reasons for the increased importance of logistics.9.Which reason for the increased importance of logistics do you believe is most important? Why?There is no single answer here. Students can offer compelling support for any one of the five reasons—a reduction in economic regulation; recognition by prominent non-logisticians;technological advances; growing power of retailers; globalization of trade—presented in the chapter. For example, a reduction in economic regulation has allowed carriers to offer different pricing-service options to different customers, which is important because different customers are trying to achieve different objectives with their logistical systems.10.What are some practical implications of the idea that one logistics system does not fit all companies?The idea that one logistics system does not fit all companies is derived from the fact that logistical goals and objectives should be compatible with the overall goals and objectives of a particular company. One basic implication is that different companies should have different logistical strategies and tactics—and these strategies and tactics should reflect company goals and objectives. As such, a company focusing on cost containment should have different logistics strategies and tactics than a company focusing on superior customer service. For instance, a company concerned with cost containment might purchase in extremely large quantities in order to receive cost savings. This decision impacts warehousing and transportation in the sense that the company will likely need a great deal of storage space and will likely utilize volume-oriented transportation providers. Additional implications can be offered.11.Distinguish between inbound logistics, materials management, and physical distribution.Inbound logistics refers to the movement and storage of materials into a firm; materials management refers to the movement and storage of materials and components within a firm;physical distribution refers to the storage of finished product and movement to the customer.12.What is the systems approach to problem solving? How is this concept applicable to logistics management?The systems approach to problem solving suggests that a company’s objectives can be realized by recognizing the mutual interdependence of the major functional areas such asmarketing, production, finance, and logistics. As such, decisions made by one functional area can have important implications for the other functional areas. With respect to logistics, the systems approach suggests that one should recognize the mutual interdependence of the variousactivities that constitute the logistics function. Thus, a transportation decision may impactinventory, warehousing, and packaging, among others.13.Explain what is meant by the total cost approach to logistics.The total cost approach to logistics is built on the premise that all relevant activities in moving and storing products should be considered as a whole (i.e., their total cost), and not individually. Use of the total cost approach requires an understanding of cost tradeoffs; in other words, changes to one logistics activity cause some costs to increase and others to decrease. The key to the total cost approach is that all relevant cost items are considered simultaneously when making a decision. The objective is to find the approach with the lowest total cost that supports the organization’s customer service requirements.14.Define what is meant by a cost trade-off. Do you believe that this concept is workable? Why or why not?A cost trade-off acknowledges that changing patterns or activities of distribution will resultin some costs increasing and other costs decreasing. The net effect, however, should be anoverall cost decrease for providing a given level of customer service.The remainder of the question asks the student for her/his opinion about the workability of this concept. Although nearly any answer is acceptable, those students who believe that cost trade-offs are unworkable might have difficulty with many of the concepts presented throughout the text.15.What are several areas in which finance and logistics might interface?The finance department is often in charge of capital budgeting decisions that would affect logistics, such as the materials handling and packaging equipment. Another potential area of finance/logistics interface is with respect to inventory. Key issues include inventory valuation, inventory float, and the fact that finance tends to view inventory from a dollar perspective while logistics tends to be more concerned with the number of units of inventory.16.Briefly discuss each of the four basic aspects of the marketing mix and how each interfaces with the logistics function. In your opinion, which component of the marketing mix represents the most important interface with logistics? Why?The four basic aspects of the marketing mix are place, price, product, and promotion. With respect to place, a key concern is to provide a certain product at the right time, in the rightquantities, and in an undamaged condition. A key component of the pricing decision involves transportation cost factors. Although marketers tend to prefer delivered pricing systems, such systems create logistical challenges in the sense that the seller becomes responsible for product distribution. Product decisions have been complicated in recent years by product proliferation;although this proliferation allows for greater customer choice, it creates logistical challenges in terms of identification, storage, and tracking. Finally, promotion requires close coordination between marketing and logistics, particularly when “specials” are utilized. Failure to havesufficient product availability to support these specials can be especially detrimental to customer goodwill.The remainder of the question asks for students to choose, and support, the most important interface with logistics. Any of the four components is acceptable.17.Why do marketers tend to prefer FOB destination pricing rather than FOB origin pricing?There are several reasons why marketers like FOB destination pricing. First, it enables a company to expand the geographic area to which its product is sold because distant customers ina region do not pay the full costs of transportation. Second, because each buyer has the samelanded cost, it is easier for a company to apply a uniform retail price on a regional or national basis. Third, because the seller controls the logistics network, it can function in a manner that is most beneficial to the seller’s overall objectives.18.What are several ways in which logistics and production might interface?One important interface involves the length of production runs. Production often favors longer production runs in order to achieve lower production costs per unit; however, thisgenerates large amounts of inventory—generally the responsibility of logistics. Another interface might occur with respect to the postponement concept in the sense that some value-added activities that were traditionally performed at the production plant are now performed inwarehousing facilities. These facilities will need new types of equipment and may need to be configured differently in order to allow the value-added activities to take place.19.Discuss five activities that might be part of a company’s logistics department.The chapter presents, and describes, 14 separate activities that might be part of a company’s logistics de partment. Any five of the 14 are acceptable to be discussed by thestudents.20.Logistics managers must be both generalists and specialists. Why is this true? Does this help to explain why there tends to be an imbalance in the supply of, and demand for, logistics managers?Logisticians need to be generalists in order to understand the relationship between logistics and other corporate functions, both within and outside the firm. Logisticians also need to be specialists to understand the relationships between various logistics activities, as well as having some technical knowledge of the various activities. This combination of generalist and specialist likely provides a partial explanation for the imbalance in the supply of, and demand for,logisticians in the sense that not everyone is capable of balancing generalist and specialistrequirements.PART IIIEXAMINATION QUESTIONSCHAPTER 1: LOGISTICS AND THE SUPPLY CHAINMultiple Choice Questions1.Logistics as a percentage of U.S. Gross Domestic Product is approximately (within 2%):a.5%b.10%c.15%d.20%e.none of the above(b; p. 4)2.Logistics clearly contributes to ___________ and ___________ utility.a.time; placeb.form; timec.place; formd.possession; timee.none of the above(a; p. 4)3.___________ utility refers to the value or usefulness that comes from a customer being able to take possession of a product.a.timeb.placec.formd.possession(d; p. 4)4.___________ utility refers to having products available where they are needed by customers.a.possessionb.timec.placed.form(c; p. 5)5.All of the following terms have been used to refer to business logistics except:a.business logisticsb.industrial distributionc.logistics managementd.physical distributione.all of the above are correct(e; p. 5)6.“How well a company does what it says it’s going to do” represents ___________.a.efficiencyb.productivityc.leading edge logisticsd.effectiveness(d; p. 6)7.Every customer getting the same type and levels of logistics service refers to___________.a.tailored logisticsb.mass logisticsc.effectivenessd.efficiency(b; p. 7)8.Which of the following is not a reason for the increased importance of logistics?a.growing power of manufacturersb.reduction in economic regulationc.globalization of traded.technological advances(a; pp. 8–10)9.What logistics “outsider” develo ped the concept of the value chain?a.Donald Bowersoxb.Gus Pagonisc.Michael Porterd.Michael Hammer(c; p. 8)10.The ___________ approach indicates that a company’s objectives can be realized by recognizing the mutual interdependence of major functional areas.a.supply chainb.systemsc.interfunctionalityd.total cost(b; p. 10)11.The movement and storage of materials into a firm refers to:a.physical distributionb.materials managementc.materials handlingd.inbound logistics(d; p. 10)12.The movement and storage of materials within a firm refers to:a.physical distributionb.inbound logisticsc.materials managementd.procurement(c; p. 10)13.Logistics managers use the ___________ approach to coordinate inbound logistics, materials management, and physical distribution in a cost efficient manner.a.total costb.supply chainc.mass logisticsd.interfunctional(a; p. 11)14. A cost trade-off is a situation where:a.all costs react according to their individual degrees of inflation in the economyb.all costs are reflected as a percentage variation from standard costsc.some costs increase, some decrease, and the net effect is that total costs decreased.some costs are eliminated by efficient management controls(c; p. 13)15.The cash flow associated with holding inventory is known as inventory ___________.a.turnoverb.valuationc.stockd.float(d; p. 14)16.__________ refers to one location where customers can purchase products from two or more brand-name retailers.a.intensive distributionb.co-brandingc.co-generationd.selective distribution(b; p. 14)17.Phantom freight refers to:a.paying more for transportation than the actual costte shipmentsc.shipments accepted by non-certified carriersd.freight that “disappears” in transit(a; pp. 15–16)18.Freight absorption refers to:a. a special rate to cover increasing fuel costsb.rates that are higher than other carriers chargec.the ability of cardboard to absorb moistured.transportation payments lower than the actual costs incurred to ship the product(d; p. 16)nded costs refer to:a. a product that is shipped via surface transportb. a product that is quoted cost on delivery (COD)c. a prepaid shipmentd. a price that includes both the cost of the product plus transportation to the buyer(d; p. 15)20.___________ is the excess freight bill paid by customers who live near the shipping point.a.freight absorptionb.delivered pricec.phantom freightnded price(c; p. 15)21.In FOB origin pricing, all of the following are true except:a.prices quoted do not include transportation to the consigneeb.marketers can adopt uniform prices on a regional or national basisc.consignees must arrange for the transportation of the purchased productd.the seller always receives the same net from each sale(b; p. 15)22.___________ refers to a situation where the applicable charges are paid at the time a shipment is tendered to a carrier.a.freight prepaidb.freight absorptionc.phantom freightd.FOB origin(a; p. 16)23.___________ refers to charges being paid at the time of shipment delivery.a.freight absorptionb.freight yieldc.freight collectd.FOB destination(c; p. 16)24.The four basic components of the marketing mix include all of the following except:a.priceb.productionc.productd.place(b; p. 14)25.The most common interface between production and logistics generally involves:a.the use of plastic versus wood palletsb.the mode of transportationc.shipment pricingd.the length of production runs(d; p. 18)26.___________ refers to the delay of value-added activities such as assembly, production, and packaging to the latest possible time.a.building blocksb.deferralc.demurraged.postponement(d; p. 19)27.The ownership channel consists of all parties except:a.customersb.manufacturersc.wholesalersd.retailers(a; p. 19)28.The ____________ channel handles the physical flow of product.a.ownershipb.negotiationsc.logisticsd.promotions(c; p. 19)29.Which channel covers the movement of title to the goods?a.promotionsb.logisticsc.financed.ownership(d; p. 21)30.Which of the following is not part of the marketing channel?a.the logistics channelb.the negotiations channelc.the promotion channeld.the finance channele.all are part of the marketing channel(e; p. 19)31.Channel intermediaries:a.assume temporary ownership of the goodsb.fill nichesc.disappear as the market becomes organizedd.tend to lack focus(b; p. 24)32.Intermediaries in the marketing channel perform all of the following functions except:a.supply informationb.match buyers and sellersc.assume temporary ownership of the goodsd.develop and fill niches(c; pp. 23–24)33.The most costly logistics activity in many firms is ____________.a.industrial packagingb.warehousing managementc.order managementd.transportation management(d; p. 27)34.____________ is bringing together similar stocks from different sources.a.accumulatingb.assortingc.auditingd.allocating(a; p. 23)35.____________ refers to breaking a homogenous supply into smaller lots.a.sorting outb.allocatingc.accumulatingd.assorting(b; p. 23)True-False Questions1.Absolute and relative logistics costs in relation to Gross Domestic Product vary from country to country. (True; p. 4)2.Logistics clearly contributes to time and form utility. (False; p. 4)3.The current definition of logistics, as promulgated by the Council of Logistics Management, suggests that logistics is part of the supply chain process. (True; p. 6)4.The purpose of logistics is to maximize customer service. (False; p. 7)5.Logistical principles apply only to for-profit organizations. (False; p. 7)6.Two of the five primary activities in the value chain are inbound logistics and outbound logistics. (True; pp. 8–9)7.The key aspect of the total cost approach is to maximize customer satisfaction. (False; p.13)8.The Internet has done little to improve logistical effectiveness and efficiency. (False; p. 9)9.Stock-keeping units (SKUs) are the same as line items of inventory. (True; p.10)10.Inbound logistics refers to the movement and storage of materials into a firm. (True; p. 10)11.Inbound logistics is synonymous with materials management. (False; p. 10)12.Interfunctional logistics attempts to coordinate inbound logistics, materials management, and physical distribution in a cost efficient manne r that supports an organization’s customer service objectives. (False; p. 10)mon sense is one of the keys to being an effective logistics manager. (True; p. 11)14.The key to the total cost approach is that all relevant cost items are considered simultaneously when making a decision. (True; p. 13)15.Logistics offers many companies an important route for creating marketing superiority. (True; p.14)16.Co-branding is a retailing strategy that is associated with place decisions. (True; p. 14)17.As a general rule, marketers prefer FOB origin pricing rather than FOB destination pricing. (False; pp. 15–16)18.Phantom freight and freight absorption are associated with FOB origin pricing. (False; pp. 15–16)19.It is better for a logistics manager to be a generalist rather than a specialist. (False; p. 27)20.Stockouts refer to a situation where a company is out of an item at the same time that there is demand for that item. (True; p. 18)21.Long production runs sometimes result in excessive inventory of products with limited demand for them. (True; p. 18)22.Intermediaries assume ownership of goods while they’re in the marketing channel. (False; p. 24)23.Channel members are usually more concerned about sellers’ needs than with buyers’ needs. (False; p. 20)24.The negotiations channel is the one where buy and sell agreements are reached. (True; p.21)25.There is no linkage between the promotions and logistics channel. (False; pp. 22–23)26.The most significant contribution that the logistics channel makes to the overall channel process is the sorting function. (True; p. 23)27.The sorting function has four steps. (True; p. 23)28.The sorting function takes place between retailers and the consumer. (False; p. 23)29. A broker is a type of intermediary often associated with the negotiations channel. (True; p 24.)30.In channel negotiations, all parties are presumed to have equal bargaining strength. (False; pp. 20-21)31.Freight forwarders are the most common intermediary in the logistics channel. (True; p.24)32.Returned products represent one type of activity in the logistical channel. (True; p. 27)33.The key to total cost analysis is to make sure that either transportation or inventory costs are minimized. (False; p. 13)34.There are relatively few opportunities for employment in the logistics sector. (False; p. 27)35.The logistics channel is the most important of the marketing channels. (False; p. 19) PART IVCASE SOLUTIONSCases are included at the end of each chapter. They vary in length, difficulty, and type of problem addressed, and some students may find them to be difficult. All of these cases have been pre-tested in one or more classes. The answers given here are based on what were considered to be “complete” (although not exhaustively thorough) student responses.Instructors should develop their own techniques for using the cases. Many can serve as the basis for detailed, and lengthy, classroom discussions. Many of the cases can be used for examination purposes, although many of the questions have more than one single correct answer.Prev ious adopters of our text have wondered about an “ideal” length for written answers to the various case questions. We hesitate to offer such guidance, in part because the “ideal” length depends on a variety of factors. For example, if the written answers a re a type of “extra credit” that can be earned, then shorter answers are likely preferable to longer ones. Alternatively, if the cases are used for examination purposes, then longer answers might be preferable to shorter ones.Several of the cases can be analyzed using commonly-used software packages such as Excel, and we suggest that the instructor familiarize themselves with the software and its application to the relevant case—PRIOR to assigning the case. Such instructor preparation is important and necessary because today’s college student is far more computer literate than in the past.Cases must be carefully read because key facts may be hidden. Instructors should clearly indicate how much additional data, not in the text of the original case, could be incorporated into each case analysis and its answers. For instance, a student who has worked in a warehouse may attempt to reference her or his own experiences in related situations.Answers for each question are included in this section of the manual. Where alternative answers are acceptable, they are indicated. Finally, a few discussion points the instructor might raise are included for some cases.CASE 1-1 SUDSY SOAP, INC.Question 1:Assume that you are Frank Johnson’s assistant, and he asks you to look into various scheduling problems that might occur. List and discuss them.First, extra time will be needed to put the dishes in the packages. How will this affect production schedules? How must production and delivery be altered to ensure that allgeographic markets, including Hawaii (if it is to be included in the TV campaign), receive thesame dish items in the same week? In addition, will packages have special printing that tell what type of dish they contain? If so, there will be problems coordinating the same dishes with thesame packages.Question 2: What packaging problems, if any, might there be?Will one package hold all five dishes, or will some require a unique package size (which will rule out the proposal)? What external changes in printing on the package will be needed? Willthe packages safely transport the dishes? Will the changed weight of packages have an impact on handling, or on transportation costs?Question 3: Many firms selling consumer goods are concerned with problems of product liability. Does the dish offer present any such problems? If so, what are they? Can they be accommodated?。

PART IIIEXAMINATION QUESTIONSCHAPTER 1: LOGISTICS AND THE SUPPLY CHAINMultiple Choice Questions1.Logistics as a percentage of U.S. Gross Domestic Product is approximately (within2%):a. 5%b. 10%c. 15%d. 20%e. none of the above(b; p. 4)2.Logistics clearly contributes to ________ and ___________ utility.a. time; placeb. form; timec. place; formd. possession; timee. none of the above(a p. 4)3.___________ utility refers to the value or usefulness that comes from a customerbeing able to take possession of a product.a.timeb.placec.formd.possession(d; p. 4)4.___________ utility refers to having products available where they are needed bycustomers.a.possessionb.timec.placed.form (c; p. 5)5. All of the following terms have been used to refer to business logistics except:a.business logistics b.industrial distribution c.logistics management d.physical distribution e.all of the above are correct (e; p. 5) 6. “ How well a company does what it says ita. efficiencyb. productivityc. leading edge logisticsd. effectiveness(d; p. 6)7. Every customer getting the same type and levels of logistics service refers toa. tailored logisticsb. mass logisticsc. effectivenessd. efficiency(b; p. 7)8. Which of the following is not a reason for the increased importance oflogistics?a.growing power of manufacturers b.reduction in economic regulation c.globalization of trade d. technological advances⑻ pp. 8-0)outsider ” developed the concept of the value chain? a.Donald Bowersox b.Gus Pagonis c.Michael Porter d. Michael Hammer (c; p. 8)10. The ___________ approach indicates that a company' s objectives can berealized by s going to do ” represents 9. What logisticsrecognizing the mutual interdependence of major functional areas.a.supply chainb.systemsc.interfunctionalityd.total cost(b; p. 10)11.The movement and storage of materials into a firm refers to:a.physical distributionb.materials managementc.materials handlingd.inbound logistics(d; p. 10)12.The movement and storage of materials within a firm refers to:a.physical distributionb.inbound logisticsc.materials managementd.procurement(c; p. 10)13.Logistics managers use the __________ approach to coordinate inboundlogistics,materials management, and physical distribution in a cost efficient manner.a.total costb.supply chainc.mass logisticsd.interfunctional (a; p. 11)14. A cost trade-off is a situation where:a.all costs react according to their individual degrees of inflation in theeconomyb.all costs are reflected as a percentage variation from standard costsc.some costs increase, some decrease, and the net effect is that total costsdecreased.some costs are eliminated by efficient management controls(c; p. 13)15.The cash flow associated with holding inventory is known as inventory ________a.turnoverb.valuationc.stockd.float(d; p. 14)16._________ refers to one location where customers can purchase products from twoor more brand-name retailers.a.intensive distributionb.co-brandingc.co-generationd.selective distribution (b; p. 14)17.Phantom freight refers to:a.paying more for transportation than the actual costte shipmentsc.shipments accepted by non-certified carriersd.freight that “ disappears ” in transit⑻ pp. 15-6)18.Freight absorption refers to:a. a special rate to cover increasing fuel costsb.rates that are higher than other carriers chargec.the ability of cardboard to absorb moistured.transportation payments lower than the actual costs incurred to ship theproduct(d; p. 16)1 9. Landed costs refer to:a. a product that is shipped via surface transportb. a product that is quoted cost on delivery (COD)c. a prepaid shipmentd. a price that includes both the cost of the product plus transportation tothe buyer(d; p. 15)20.___________ is the excess freight bill paid by customers who live near the shippingpoint.a. freight absorptionb. delivered pricec. phantom freightd. landed price(c; p. 15)21.In FOB origin pricing, all of the following are true except:a.prices quoted do not include transportation to the consignee b.marketers can adopt uniform prices on a regional or national basis c.consignees must arrange for the transportation of the purchased product d. the seller always receives the same net from each sale (b; p. 15)22. __________ refers to a situation where the applicable charges are paid at thetime ashipment is tendered to a carrier.a.freight prepaid b.freight absorption c.phantom freight d. FOB origin (a; p. 16)23. __________ refers to charges being paid at the time of shipment delivery.a.freight absorption b.freight yield c.freight collect d. FOB destination (c; p. 16)24. The four basic components of the marketing mix include all of the followingexcept:a. priceb. productionc. productd. place(b; p. 14)25. The most common interface between production and logistics generally involves:a. the use of plastic versus wood palletsb. the mode of transportationc. shipment pricingd.the length of production runs(d; p. 18)26.___________ refers to the delay of value-added activities such as assembly,production, and packaging to the latest possible time.a.building blocksb.deferralc.demurraged.postponement(d; p. 19)27.The ownership channel consists of all parties except:a.customersb.manufacturersc.wholesalersd.retailers(a; p. 19)28.The ____________ channel handles the physical flow of product.a.ownershipb.negotiationsc.logisticsd.promotions(c; p. 19)29.Which channel covers the movement of title to the goods?a.promotionsb.logisticsc.financed.ownership(d; p. 21)30.Which of the following is not part of the marketing channel?a.the logistics channelb.the negotiations channelc.the promotion channeld.the finance channele.all are part of the marketing channel (e; p. 19)31.Channel intermediaries:a.assume temporary ownership of the goodsb.fill nichesc.disappear as the market becomes organizedd.tend to lack focus(b; p. 24)32.Intermediaries in the marketing channel perform all of the following functions except:a.supply informationb.match buyers and sellersc.assume temporary ownership of the goodsd.develop and fill niches(c; pp. 23-24)33.The most costly logistics activity in many firms is _______a.industrial packagingb.warehousing managementc.order managementd.transportation management(d; p. 27)34.____________ is bringing together similar stocks from different sources.a.accumulatingb.assortingc.auditingd.allocating(a; p. 23)35. ____________ refers to breaking a homogenous supply into smaller lots.a.sorting outb.allocatingc.accumulatingd.assorting(b; p. 23)True-False Questions1.Absolute and relative logistics costs in relation to Gross Domestic Product vary fromcountry to country. (True; p. 4)2.Logistics clearly contributes to time and form utility. (False; p. 4)3.The current definition of logistics, as promulgated by the Council of Logistics Management,suggests that logistics is part of the supply chain process. (True; p. 6)4.The purpose of logistics is to maximize customer service. (False; p. 7)5.Logistical principles apply only to for-profit organizations. (False; p. 7)6.Two of the five primary activities in the value chain are inbound logistics and outbo undlogistics. (True; pp. 8—)7.The key aspect of the total cost approach is to maximize customer satisfaction. (False; p.13)8.The Internet has done little to improve logistical effectiveness and efficiency. (False; p.9)9.Stock-keeping units (SKUs) are the same as line items of inventory. (True; p.10)10.Inbound logistics refers to the movement and storage of materials into a firm. (True; p. 10)11.Inbound logistics is synonymous with materials management. (False; p. 10)12.Interfunctional logistics attempts to coordinate inbound logistics, materials management,and physical distribution in a cost efficient manner that supports an organization 'scustomer service objectives. (False; p. 10)mon sense is one of the keys to being an effective logistics manager. (True; p. 11)14.The key to the total cost approach is that all relevant cost items are consideredsimultaneously when making a decision. (True; p. 13)15.Logistics offers many companies an important route for creating marketing superiority.(True; p.14)16.Co-branding is a retailing strategy that is associated with place decisions. (True; p. 14)17.As a general rule, marketers prefer FOB origin pricing rather than FOB destination prici ng.(False; pp. 15-6)18.Phantom freight and freight absorption are associated with FOB origin pricing. (False; pp.15-16)19.It is better for a logistics manager to be a generalist rather than a specialist. (False; p.27)20.Stockouts refer to a situation where a company is out of an item at the same time that thereis demand for that item. (True; p. 18)21.Long production runs sometimes result in excessive inventory of products with limited demandfor them. (True; p. 18)22.Intermediaries assume ownership of goods while thye' re in the marketing channel. (False; p.24)23.Channel members are usually more concerned about sellers ' needs than with buyersneeds. (False; p. 20)24.The negotiations channel is the one where buy and sell agreements are reached. (True; p. 21)25.There is no linkage between the promotions and logistics channel. (False; pp. -223)26.The most significant contribution that the logistics channel makes to the overall channelprocess is the sorting function. (True; p. 23)27.The sorting function has four steps. (True; p. 23)28.The sorting function takes place between retailers and the consumer. (False; p. 23)29.A broker is a type of intermediary often associated with the negotiations channel. (True; p24.)30.In channel negotiations, all parties are presumed to have equal bargaining strength. (False;pp. 20-21)31.Freight forwarders are the most com mon in termediary in the logistics cha nn el. (True; p.24)32.Returned products represent one type of activity in the logistical channel. (True; p. 27)33.The key to total cost analysis is to make sure that either transportation or inventory costsare mini mized. (False; p. 13)34.There are relatively few opportunities for employment in the logistics sector. (False; p.27)35.The logistics channel is the most important of the marketing channels. (False; p. 19) L11。

PART IIIEXAMINATION QUESTIONSCHAPTER 1: LOGISTICS AND THE SUPPLY CHAINMultiple Choice Questions1.Logistics as a percentage of U.S. Gross Domestic Product is approximately (within2%):a.5%b.10%c.15%d.20%e.none of the above(b; p. 4)2.Logistics clearly contributes to ___________ and ___________ utility.a.time; placeb.form; timec.place; formd.possession; timee.none of the above(a; p. 4)3.___________ utility refers to the value or usefulness that comes from a customerbeing able to take possession of a product.a.timeb.placec.formd.possession(d; p. 4)4.___________ utility refers to having products available where they are needed bycustomers.a.possessionb.timec.placed.form(c; p. 5)5.All of the following terms have been used to refer to business logistics except:a.business logisticsb.industrial distributionc.logistics managementd.physical distributione.all of the above are correct(e; p. 5)6.“How well a company does what it says it’s going to do〞 represents ___________.a.efficiencyb.productivityc.leading edge logisticsd.effectiveness(d; p. 6)7.Every customer getting the same type and levels of logistics service refers to___________.a.tailored logisticsb.mass logisticsc.effectivenessd.efficiency(b; p. 7)8.Which of the following is not a reason for the increased importance of logistics?a.growing power of manufacturersb.reduction in economic regulationc.globalization of traded.technological advances(a; pp. 8–10)9.What logistics “outsider〞 developed the concept of the value chain?a.Donald Bowersoxb.Gus Pagonisc.Michael Porterd.Michael Hammer(c; p. 8)10.The ___________ approach indicates that a company’s objectives can be realized byrecognizing the mutual interdependence of major functional areas.a.supply chainb.systemsc.interfunctionalityd.total cost(b; p. 10)11.The movement and storage of materials into a firm refers to:a.physical distributionb.materials managementc.materials handlingd.inbound logistics(d; p. 10)12.The movement and storage of materials within a firm refers to:a.physical distributionb.inbound logisticsc.materials managementd.procurement(c; p. 10)13.Logistics managers use the ___________ approach to coordinate inbound logistics,materials management, and physical distribution in a cost efficient manner.a.total costb.supply chainc.mass logisticsd.interfunctional(a; p. 11)14.A cost trade-off is a situation where:a.all costs react according to their individual degrees of inflation in the economyb.all costs are reflected as a percentage variation from standard costsc.some costs increase, some decrease, and the net effect is that total costsdecreased.some costs are eliminated by efficient management controls(c; p. 13)15.The cash flow associated with holding inventory is known as inventory ___________.a.turnoverb.valuationc.stockd.float(d; p. 14)16.__________ refers to one location where customers can purchase products from twoor more brand-name retailers.a.intensive distributionb.co-brandingc.co-generationd.selective distribution(b; p. 14)17.Phantom freight refers to:a.paying more for transportation than the actual costte shipmentsc.shipments accepted by non-certified carriersd.freight that “disappears〞 in transit(a; pp. 15–16)18.Freight absorption refers to:a. a special rate to cover increasing fuel costsb.rates that are higher than other carriers chargec.the ability of cardboard to absorb moistured.transportation payments lower than the actual costs incurred to ship theproduct(d; p. 16)nded costs refer to:a. a product that is shipped via surface transportb. a product that is quoted cost on delivery (COD)c. a prepaid shipmentd. a price that includes both the cost of the product plus transportation to thebuyer(d; p. 15)20.___________ is the excess freight bill paid by customers who live near the shippingpoint.a.freight absorptionb.delivered pricec.phantom freightnded price(c; p. 15)21.In FOB origin pricing, all of the following are true except:a.prices quoted do not include transportation to the consigneeb.marketers can adopt uniform prices on a regional or national basisc.consignees must arrange for the transportation of the purchased productd.the seller always receives the same net from each sale(b; p. 15)22.___________ refers to a situation where the applicable charges are paid at the time ashipment is tendered to a carrier.a.freight prepaidb.freight absorptionc.phantom freightd.FOB origin(a; p. 16)23.___________ refers to charges being paid at the time of shipment delivery.a.freight absorptionb.freight yieldc.freight collectd.FOB destination(c; p. 16)24.The four basic components of the marketing mix include all of the following except:a.priceb.productionc.productd.place(b; p. 14)25.The most common interface between production and logistics generally involves:a.the use of plastic versus wood palletsb.the mode of transportationc.shipment pricingd.the length of production runs(d; p. 18)26.___________ refers to the delay of value-added activities such as assembly,production, and packaging to the latest possible time.a.building blocksb.deferralc.demurraged.postponement(d; p. 19)27.The ownership channel consists of all parties except:a.customersb.manufacturersc.wholesalersd.retailers(a; p. 19)28.The ____________ channel handles the physical flow of product.a.ownershipb.negotiationsc.logisticsd.promotions(c; p. 19)29.Which channel covers the movement of title to the goods?a.promotionsb.logisticsc.financed.ownership(d; p. 21)30.Which of the following is not part of the marketing channel?a.the logistics channelb.the negotiations channelc.the promotion channeld.the finance channele.all are part of the marketing channel(e; p. 19)31.Channel intermediaries:a.assume temporary ownership of the goodsb.fill nichesc.disappear as the market becomes organizedd.tend to lack focus(b; p. 24)32.Intermediaries in the marketing channel perform all of the following functions except:a.supply informationb.match buyers and sellersc.assume temporary ownership of the goodsd.develop and fill niches(c; pp. 23–24)33.The most costly logistics activity in many firms is ____________.a.industrial packagingb.warehousing managementc.order managementd.transportation management(d; p. 27)34.____________ is bringing together similar stocks from different sources.a.accumulatingb.assortingc.auditingd.allocating(a; p. 23)35.____________ refers to breaking a homogenous supply into smaller lots.a.sorting outb.allocatingc.accumulatingd.assorting(b; p. 23)True-False Questions1.Absolute and relative logistics costs in relation to Gross Domestic Product vary fromcountry to country. (True; p. 4)2.Logistics clearly contributes to time and form utility. (False; p. 4)3.The current definition of logistics, as promulgated by the Council of LogisticsManagement, suggests that logistics is part of the supply chain process. (True; p. 6)4.The purpose of logistics is to maximize customer service. (False; p. 7)5.Logistical principles apply only to for-profit organizations. (False; p. 7)6.Two of the five primary activities in the value chain are inbound logistics andoutbound logistics. (True; pp. 8–9)7.The key aspect of the total cost approach is to maximize customer satisfaction. (False;p. 13)8.The Internet has done little to improve logistical effectiveness and efficiency. (False;p. 9)9.Stock-keeping units (SKUs) are the same as line items of inventory. (True; p.10)10.Inbound logistics refers to the movement and storage of materials into a firm. (True; p.10)11.Inbound logistics is synonymous with materials management. (False; p. 10)12.Interfunctional logistics attempts to coordinate inbound logistics, materials manage-ment, and physical distribution in a cost efficient manner that supports anorganization’s customer service objectives. (False; p. 10)mon sense is one of the keys to being an effective logistics manager. (True; p.11)14.The key to the total cost approach is that all relevant cost items are consideredsimultaneously when making a decision. (True; p. 13)15.Logistics offers many companies an important route for creating marketingsuperiority. (True; p.14)16.Co-branding is a retailing strategy that is associated with place decisions. (True; p. 14)17.As a general rule, marketers prefer FOB origin pricing rather than FOB destinationpricing. (False; pp. 15–16)18.Phantom freight and freight absorption are associated with FOB origin pricing. (False;pp. 15–16)19.It is better for a logistics manager to be a generalist rather than a specialist. (False; p.27)20.Stockouts refer to a situation where a company is out of an item at the same time thatthere is demand for that item. (True; p. 18)21.Long production runs sometimes result in excessive inventory of products withlimited demand for them. (True; p. 18)22.Intermediaries assume ownership of goods while the y’re in the marketing channel.(False; p. 24)23.Channel members are usually more concerned about sellers’ needs than with buyers’needs. (False; p. 20)24.The negotiations channel is the one where buy and sell agreements are reached. (True;p. 21)25.There is no linkage between the promotions and logistics channel. (False; pp. 22–23)26.The most significant contribution that the logistics channel makes to the overallchannel process is the sorting function. (True; p. 23)27.The sorting function has four steps. (True; p. 23)28.The sorting function takes place between retailers and the consumer. (False; p. 23)29.A broker is a type of intermediary often associated with the negotiations channel.(True; p 24.)30.In channel negotiations, all parties are presumed to have equal bargaining strength.(False; pp. 20-21)31.Freight forwarders are the most common intermediary in the logistics channel. (True;p. 24)32.Returned products represent one type of activity in the logistical channel. (True; p. 27)33.The key to total cost analysis is to make sure that either transportation or inventorycosts are minimized. (False; p. 13)34.There are relatively few opportunities for employment in the logistics sector. (False; p.27)35.The logistics channel is the most important of the marketing channels. (False; p. 19)。

PART IIIEXAMINATION QUESTIONSCHAPTER 1: LOGISTICS AND THE SUPPLY CHAINMultiple Choice Questions1.Logistics as a percentage of U.S. Gross Domestic Product is approximately (within2%):a.5%b.10%c.15%d.20%e.none of the above(b; p. 4)2.Logistics clearly contributes to ___________ and ___________ utility.a.time; placeb.form; timec.place; formd.possession; timee.none of the above(a; p. 4)3.___________ utility refers to the value or usefulness that comes from a customerbeing able to take possession of a product.a.timeb.placec.formd.possession(d; p. 4)4.___________ utility refers to having products available where they are needed bycustomers.a.possessionb.timec.placed.form(c; p. 5)5.All of the following terms have been used to refer to business logistics except:a.business logisticsb.industrial distributionc.logistics managementd.physical distributione.all of the above are correct(e; p. 5)6.“How well a company does what it says it’s going to do” represents ___________.a.efficiencyb.productivityc.leading edge logisticsd.effectiveness(d; p. 6)7.Every customer getting the same type and levels of logistics service refers to___________.a.tailored logisticsb.mass logisticsc.effectivenessd.efficiency(b; p. 7)8.Which of the following is not a reason for the increased importance of logistics?a.growing power of manufacturersb.reduction in economic regulationc.globalization of traded.technological advances(a; pp. 8–10)9.What logistics “outsider” developed the concept of the value chain?a.Donald Bowersoxb.Gus Pagonisc.Michael Porterd.Michael Hammer(c; p. 8)10.The ___________ approach indicates that a company’s objectives can be realized byrecognizing the mutual interdependence of major functional areas.a.supply chainb.systemsc.interfunctionalityd.total cost(b; p. 10)11.The movement and storage of materials into a firm refers to:a.physical distributionb.materials managementc.materials handlingd.inbound logistics(d; p. 10)12.The movement and storage of materials within a firm refers to:a.physical distributionb.inbound logisticsc.materials managementd.procurement(c; p. 10)13.Logistics managers use the ___________ approach to coordinate inbound logistics,materials management, and physical distribution in a cost efficient manner.a.total costb.supply chainc.mass logisticsd.interfunctional(a; p. 11)14.A cost trade-off is a situation where:a.all costs react according to their individual degrees of inflation in the economyb.all costs are reflected as a percentage variation from standard costsc.some costs increase, some decrease, and the net effect is that total costsdecreased.some costs are eliminated by efficient management controls(c; p. 13)15.The cash flow associated with holding inventory is known as inventory ___________.a.turnoverb.valuationc.stockd.float(d; p. 14)16.__________ refers to one location where customers can purchase products from twoor more brand-name retailers.a.intensive distributionb.co-brandingc.co-generationd.selective distribution(b; p. 14)17.Phantom freight refers to:a.paying more for transportation than the actual costte shipmentsc.shipments accepted by non-certified carriersd.freight that “disappears” in transit(a; pp. 15–16)18.Freight absorption refers to:a. a special rate to cover increasing fuel costsb.rates that are higher than other carriers chargec.the ability of cardboard to absorb moistured.transportation payments lower than the actual costs incurred to ship theproduct(d; p. 16)nded costs refer to:a. a product that is shipped via surface transportb. a product that is quoted cost on delivery (COD)c. a prepaid shipmentd. a price that includes both the cost of the product plus transportation to thebuyer(d; p. 15)20.___________ is the excess freight bill paid by customers who live near the shippingpoint.a.freight absorptionb.delivered pricec.phantom freightnded price(c; p. 15)21.In FOB origin pricing, all of the following are true except:a.prices quoted do not include transportation to the consigneeb.marketers can adopt uniform prices on a regional or national basisc.consignees must arrange for the transportation of the purchased productd.the seller always receives the same net from each sale(b; p. 15)22.___________ refers to a situation where the applicable charges are paid at the time ashipment is tendered to a carrier.a.freight prepaidb.freight absorptionc.phantom freightd.FOB origin(a; p. 16)23.___________ refers to charges being paid at the time of shipment delivery.a.freight absorptionb.freight yieldc.freight collectd.FOB destination(c; p. 16)24.The four basic components of the marketing mix include all of the following except:a.priceb.productionc.productd.place(b; p. 14)25.The most common interface between production and logistics generally involves:a.the use of plastic versus wood palletsb.the mode of transportationc.shipment pricingd.the length of production runs(d; p. 18)26.___________ refers to the delay of value-added activities such as assembly,production, and packaging to the latest possible time.a.building blocksb.deferralc.demurraged.postponement(d; p. 19)27.The ownership channel consists of all parties except:a.customersb.manufacturersc.wholesalersd.retailers(a; p. 19)28.The ____________ channel handles the physical flow of product.a.ownershipb.negotiationsc.logisticsd.promotions(c; p. 19)29.Which channel covers the movement of title to the goods?a.promotionsb.logisticsc.financed.ownership(d; p. 21)30.Which of the following is not part of the marketing channel?a.the logistics channelb.the negotiations channelc.the promotion channeld.the finance channele.all are part of the marketing channel(e; p. 19)31.Channel intermediaries:a.assume temporary ownership of the goodsb.fill nichesc.disappear as the market becomes organizedd.tend to lack focus(b; p. 24)32.Intermediaries in the marketing channel perform all of the following functions except:a.supply informationb.match buyers and sellersc.assume temporary ownership of the goodsd.develop and fill niches(c; pp. 23–24)33.The most costly logistics activity in many firms is ____________.a.industrial packagingb.warehousing managementc.order managementd.transportation management(d; p. 27)34.____________ is bringing together similar stocks from different sources.a.accumulatingb.assortingc.auditingd.allocating(a; p. 23)35.____________ refers to breaking a homogenous supply into smaller lots.a.sorting outb.allocatingc.accumulatingd.assorting(b; p. 23)True-False Questions1.Absolute and relative logistics costs in relation to Gross Domestic Product vary fromcountry to country. (True; p. 4)2.Logistics clearly contributes to time and form utility. (False; p. 4)3.The current definition of logistics, as promulgated by the Council of LogisticsManagement, suggests that logistics is part of the supply chain process. (True; p. 6)4.The purpose of logistics is to maximize customer service. (False; p. 7)5.Logistical principles apply only to for-profit organizations. (False; p. 7)6.Two of the five primary activities in the value chain are inbound logistics andoutbound logistics. (True; pp. 8–9)7.The key aspect of the total cost approach is to maximize customer satisfaction. (False;p. 13)8.The Internet has done little to improve logistical effectiveness and efficiency. (False;p. 9)9.Stock-keeping units (SKUs) are the same as line items of inventory. (True; p.10)10.Inbound logistics refers to the movement and storage of materials into a firm. (True; p.10)11.Inbound logistics is synonymous with materials management. (False; p. 10)12.Interfunctional logistics attempts to coordinate inbound logistics, materials manage-ment, and physical distribution in a cost efficient manner that supports anorganization’s customer service objectives. (False; p. 10)mon sense is one of the keys to being an effective logistics manager. (True; p.11)14.The key to the total cost approach is that all relevant cost items are consideredsimultaneously when making a decision. (True; p. 13)15.Logistics offers many companies an important route for creating marketingsuperiority. (True; p.14)16.Co-branding is a retailing strategy that is associated with place decisions. (True; p. 14)17.As a general rule, marketers prefer FOB origin pricing rather than FOB destinationpricing. (False; pp. 15–16)18.Phantom freight and freight absorption are associated with FOB origin pricing. (False;pp. 15–16)19.It is better for a logistics manager to be a generalist rather than a specialist. (False; p.27)20.Stockouts refer to a situation where a company is out of an item at the same time thatthere is demand for that item. (True; p. 18)21.Long production runs sometimes result in excessive inventory of products withlimited demand for them. (True; p. 18)22.Intermediaries assume ownership of goods while the y’re in the marketing channel.(False; p. 24)23.Channel members are usually more concerned about sellers’ needs than with buyers’needs. (False; p. 20)24.The negotiations channel is the one where buy and sell agreements are reached. (True;p. 21)25.There is no linkage between the promotions and logistics channel. (False; pp. 22–23)26.The most significant contribution that the logistics channel makes to the overallchannel process is the sorting function. (True; p. 23)27.The sorting function has four steps. (True; p. 23)28.The sorting function takes place between retailers and the consumer. (False; p. 23)29.A broker is a type of intermediary often associated with the negotiations channel.(True; p 24.)30.In channel negotiations, all parties are presumed to have equal bargaining strength.(False; pp. 20-21)31.Freight forwarders are the most common intermediary in the logistics channel. (True;p. 24)32.Returned products represent one type of activity in the logistical channel. (True; p. 27)33.The key to total cost analysis is to make sure that either transportation or inventorycosts are minimized. (False; p. 13)34.There are relatively few opportunities for employment in the logistics sector. (False; p.27)35.The logistics channel is the most important of the marketing channels. (False; p. 19)。

第一套一、单项选择题（本大题共15小题，每小题1分，共15分）1．生产者将商品实体通过运输转移给消费者是要克服A．所有权间隔B．场所间隔C．时间间隔D．使用权间隔【】2．最先提出物流概念的是A．日本B．美国C．德国D．英国【】3．不属于制造业物流职能的是A．供应物流B．销售物流C．企业物流D．回收物流【】4．物流网络中的结点代表A．商品储存地点B．仓库C．交通枢纽D．流通加工点【】5．在物流包装设计需要考虑的因素中，首要因素是A．标志性B．装卸性C．保护性D．作业性【】6．既属于搬运的原则，又属于搬运的目标的是A．利用重力的影响B．提高搬运活性C．消除无效搬运D．人身和财产安全【】7．地理信息系统的简称是A．GIS B．GPS C．POS D．EDI 【】8.物流系统按地域范围分不包括A．区域物流B．国内物流C．宏观物流D．国际物流【】9．国际标准化组织规定的物流基础模数尺寸是A．600x200mm B．600x400mm C．1200x1000mm D．1200x800mm 【】10．不属于发货出库步骤的是A．核对出库凭证B．配货出库C．堆码D．记账清点【】11．不属于绿色包装的是A．可食性包装B．可降解包装C．可重用包装D．一次性包装【】12．不存在效益背反的是A．运输与库存B．顾客服务水平与物流成本C．采购物流与销售物流D．简化包装与货物的保管效率【】13．使用公共仓库的最大优点是A．节省资金投入B．缓解存储压力C．减少投资风险D．具有较高的柔性化水平【】14．生产物流管理实践中尽力消除不增值活动和不必要环节的管理方法是A．TQC B．MRP C．JIT D．BPR 【】15．不属于衡量企业物流质量的主要因素的是A．物流时间B．物流成本C．物流效率D．物流网络【】一、多项选择题（本大题共5小题，每小题3分，共15分）16．目前国际上通用的和公认的物流条码码制有A．ITF-14 B．UCC/EAN-128 C．EAN-8D．ITF-13 E．EAN-13 【】17．人类社会生产与再生产的总过程分为A．生产B．分配C．交换D．消费E．物流【】18．基本物流服务主要包括A．运输B．保管C．包装D．装卸E．流通加工【】19．影响运输成本的因素包括A．距离B．装载量C．产品密度D．责任E．风险【】20．构成EDI系统的要素包括A．软件B．硬件C．通信网络D．数据标准化E．计算机人员【】二、名词解释题（本大题共5小题，每小题4分，共20分）21．物流22．配送中心23．搬运活性24．第三方物流25．流通加工三、简答题（本大题共5小题，每小题7分，共35分）26．什么是物流系统的效益背反？27．什么是物流冰山说？28．公路运输的特点是什么？29．不合理的储存现象有哪些？30．流通加工与生产加工有什么区别？四、论述题（本大题共1小题，每小题15分，共15分）31．请阐述物流服务与物流成本之间的关系，以及如何进行决策。

PART IIIEXAMINATION QUESTIONSCHAPTER 2: THE SUPPLY-CHAIN CONCEPTMultiple Choice Questions1.According to Professor Mentzer and colleagues, the supply-chain conceptoriginated in what discipline?a.marketingb.operationsc.logisticsd.production(c; p. 36)2. A ____________ encompasses all activities associated with the flow andtransformation of goods from the raw material stage, through to the end user, as well as the associated information flows.a.production lineb.supply chainc.marketing channeld.warehouse(b; p. 36)3.Which of the following is not one of the processes in the SCOR model?a.sellb.planc.maked.return(a; p. 38)4.The current SCOR model identifies ____________ key processes associatedwith supply-chain management.a.threeb.fourc.fived.six(c; p. 38)5.The text suggests that logistics has an important role in all SCOR processesexcept:a.makeb.sourcec.deliverd.plan(d; p. 38)6.It has been suggested that company-versus-company competition might besuperseded in the twenty-first century by:a.region-to-regionb.country-to-countryc.industry-to-industryd.supply chain-to-supply chain(d; p. 39)7.Which of the following are not key attributes of supply-chain management?a.inventory controlb.leveraging technologyc.customer powerd. a long-term orientatione.all are key attributes(e; p. 39)8.Contemporary supply chains should be fast and ____________.a.leanb.agilec.interactived.relevant(b; p. 40)9.An organization’s ability to respond to changes in demand with respect tovolume and variety refers to ____.a.responsivenessb.leannessc.agilityd.relevancy(c; p. 40)10.W hich of the following is not associated with relational exchanges?a.independenceb.trustmitmentd.shared benefits(a; p. 40)11.A ccording to the text, ____________ has been at the center of the changestaking place that affect the supply chain.a.logisticsb.warehousingc.technologyd.customer power(c; p. 41)12.W hat has been referred to as the greatest force of commodization known toman, for both goods and services?a.McDonald’sb.The Internetc.Wal-Martd.Logistics(b; p. 41)13.T he two key factors that have sparked much of the technological changeaffecting supply chains are ____________ and ____________.a.EDI, ERPputing power, ERPc.EDI, Internetputing power, Internet(d; p. 41)14.T he bullwhip effect:a.is an ineffective way to motivate warehouse employeesb.applies to rodeos and has nothing to do with supply-chainmanagementc.refers to the “swaying” motion associated with triple trailersd.refers to variability in demand orders among supply-chainparticipants(d; p. 42)15.W hich of the following is not a way to reduce inventory levels?a.supply-push replenishmentb.smaller, more frequent orderse of premium transportationd.elimination of slower moving products(a; p. 42)16.A supply-chain council:a.ensures that unfair trade practices don’t happen in supply ch ainsb.is comprised of all relevant CEOsc.meets periodically to evaluate supply-chain performanced.is a lobbying group concerned with promoting favorable supply-chainlegislation(c; p. 43)17.C ovisint, an on-line trading exchange, is an example of co-opetition in the____________ industry.a.fast-foodb.office supplyc.sporting goodsd.automotive(d; p. 44)18.W hich of the following is not a method of supply chain coordination?a.co-opetitionb.dovetailingc.placing personnel from one supply-chain participant into the facilityof another participantd.supply-chain councilse.all are methods(b; pp. 43–44)19.W hich of the following represents a method of supply chain coordination?a.dovetailingb.co-opetitionc.benchmarkingd.nesting(b; p. 44)20.W hich of the following is not a barrier to supply-chain management?a.regulatory and political considerationsck of top management commitmentc.reluctance to share, or use, relevant datad.incompatible corporate culturese.all are barriers(e; pp. 44–46)21.D ata mining:a.is illegal in the United Statesb.is synonymous with marginal analysisc.looks for patterns and relationships in relevant datad.can only be done by grocery stores(c; p. 45)22.L ooking for patterns and relationships in relevant data refers to:a.data warehousingb.marginal analysisc.correlation analysisd.data mining(d; p. 45)23.W hich of the following is false?a.ERP systems tend to be relatively strong when it comes to logisticsand supply chain requirements.b.Installing ERP systems can take several years to complete.c.ERP systems offer tremendous potential for increasing organizationaleffectiveness and efficiency.d.Installing ERP systems can be expensive.e.All of the above are true.(a; pp. 45–46)24.S upply chains can be integrated by having various parties enter into andcarry out long-term mutually beneficial agreements. These agreements are known by several names. Which of the following is not one of these names?a.partnershipsb.strategic alliancesc.third-party arrangementsd.contract logisticse.all of the above are correct(e; p. 46)25.T here are three primary methods that organizations can pursue whenattempting to integrate their supply chains. Which of the following is not one of them?a.vertical integrationb.intensive distributionc.formal contractsrmal agreements(b; p. 47)26.A ll of the following are factors that distinguish contemporary third-partylogistics from earlier efforts except:a.there tends to be a formal contract in contemporary 3PLb.contemporary 3PL focuses on customized offeringsc.contemporary 3PL has a transactional focusd.contemporary 3PL focuses on mutual benefits(c; p. 48)27.W hat is a fourth-party logistics provider?a. a third-party logistics provider that has been in existence for at least25 yearsb. a third-party logistics provider that has achieved ISO 9000certificationc. a logistics intermediary that specializes in one logistics activity (e.g.,transportation, warehousing)d. a general contractor that coordinates the activities of third-partylogistics providers(d; p. 49)28.W hich of the following statements about supply-chain software is false?a.many supply-chain software packages are developed for specific,rather than general, applicationsb.supply-chain software packages can focus on specific functionalactivities such as transportation and warehousingc.supply-chain software packages can focus on specific supply-chainprocesses such as customer relationship managementd.supply-chain software packages can attempt to simultaneouslyoptimize supply-chain processes across organizationse.all are true(a; pp. 49–50)29.T he supply-chain management philosophy emerged in which decade?a.1960sb.1970sc.1980sd.1990s(d; p. 36)30.A lthough nearly any organization can be part of a supply chain, supply-chainmanagement requires:a.the involvement of third-party logistics companiesb.overt management efforts by the organizations in a supply chainc.the participation of world-class organizationsd.at least one organization to be a multinational company(b; p. 37)31.A distinguishing feature of the JIT II concept is that:a.supplier and customer facilities are located in the same industrialparkb.only expedited transportation is usedpanies must have ISO 9000 certification to participated.suppliers have on-site offices at a particular customer(d; p. 39)32.W hat company developed the supplier integration program known as JIT II?a.Procter & Gambleb.Gapc.Bosed.McDonald’s(c; p. 39)33.C ontemporary supply chains should be agile and ____________.a.fastb.leanc.interactived.relevant(a; p. 40)34.W hich of the following is false?a.supply chains should employ a long-term orientationb.supply-chain management cannot be successful without informationsharingc.partnerships must involve formal, contractual agreementsd. a long-term orientation tends to be predicated on relationalexchanges(c; pp. 40–41)35.T he variability in demand orders among supply-chain participants:a.cannot be controlledb.refers to the bullwhip effectc.can be controlled with electronic order placementd.is more pronounced in relational exchanges(b; p. 42)True-False Questions1.The supply-chain concept originated in the logistics literature. (True, p. 36)2.Customers are not included as part of supply chains. (False, pp. 36–37)3.Supply-chain management requires overt management efforts by theorganizations within the supply chain. (True, p.37)4.The SCOR model identifies four key processes associated with supply-chainmanagement. (False, p. 38)5.JIT II is a supplier integration program that allows different suppliers tointeract with each other on a regular basis. (True, p. 39)6.Logistics has involvement in at least four of the key processes identified inthe SCOR model. (True, p. 38)7.Because customer needs and wants change relatively quickly, supply chainsshould be fast and lean. (False, p. 40)8.With respect to supply chains, relevancy focuses on an organization’s abilityto respond to changes in demand with respect to volume and variety. (False, p. 40)9.Supply chains should employ a long-term orientation with variousparticipants. (True, p. 40)10.F ormal partnerships are more likely than informal ones to result in improvedlong-term supply-chain performance. (True, p. 41)11.P ower retailers have been at the center of changes taking place that affectthe supply chain. (False, p. 41)12.T he Internet has been referred to as the greatest force of commodizationknown to man, for both goods and services. (True, p. 41)13.E nhanced communications across organizations in a supply chain is onlydependent on the technological capabilities of the organizations. (False, p.42)14.V ariability in demand orders among supply-chain participants is known asthe bubble effect. (False, p. 42)15.I nventory control in supply-chain management is attempting to move from“stops and starts” to continuous flow. (True, p. 42)16.S upply chain disruptions (e.g., delayed shipments) that occurred in thewake of the terrorist attacks in September 2001 have caused some supply chains to reassess their emphasis on inventory reduction. (True, p. 42)17.S upply-chain councils refer to lobbying groups concerned with promotingfavorable supply-chain legislation. (False, p. 43)18.C o-opetition is a concept that suggests that companies can be competitorsin some situations while working together in other situations. (True, p. 44) 19.C ovisint is an on-line trading exchange that represents an example of co-opetition in the grocery industry. (False, p. 44)20.R egulatory considerations present a bigger obstacle than politicalconsiderations to supply-chain management. (False, p. 44)21.T he overall global climate for business has shifted toward allowing morecooperation among firms—which should help supply-chain management.(True, p. 44)22.T op management is sometimes hesitant to fully commit to supply-chainmanagement. (True, p. 45)23.D ata warehousing is a technique that looks for patterns and relationships inthe relevant data. (False, p. 45)24.A lthough customer loyalty programs (e.g., frequent shopper cards) canprovide highly detailed data to companies, there are some who believe that these programs potentially violate a customer’s right to privacy. (True, p.45)25.M ost ERP systems tend to be relatively weak when it comes to logistics andsupply chain requirements. (True, p. 45)26.C orporate cultures should be an irrelevant consideration when designing asupply chain. (False, p. 46)27.A n individual firm can only be involved in one supply chain at a time. (False,p. 46)28.T he most common examples of vertical integration today are some lines ofpaint and automotive tires. (True, p. 47)29.I ntensive distribution is one of the methods that organizations can pursuewhen attempting to integrate their supply chains. (False, p. 47)rmal agreements offer supply-chain participants more flexibility thanother methods of supply-chain integration. (True, p. 47)31.C ontemporary third-party logistics has existed since about 1975. (False, p.48)32.C ontemporary third-party logistics tends to be characterized bystandardized, as opposed to customized, offerings. (False, p. 48)33.A fourth-party logistics provider should be viewed as a general contractorwhose primary purpose is to insure that third-party logistics providers are working toward relevant supply-chain goals. (True, p. 49)34.T he fourth-party logistics concept appears to be best suited to smallcompanies that need logistical assistance in only one or two functional areas. (False, p. 49)35.A s a general rule, supply-chain software packages look to coordinate andintegrate functions, processes, and/or systems across multiple supply-chain participants. (True, p. 50)。

第一套一、单项选择题（本大题共15小题，每小题1分，共15分）1．生产者将商品实体通过运输转移给消费者是要克服A．所有权间隔 B．场所间隔 C．时间间隔 D．使用权间隔【】2．最先提出物流概念的是A．日本 B．美国 C．德国 D．英国【】3．不属于制造业物流职能的是A．供应物流 B．销售物流 C．企业物流 D．回收物流【】4．物流网络中的结点代表A．商品储存地点 B．仓库 C．交通枢纽 D．流通加工点【】5．在物流包装设计需要考虑的因素中，首要因素是A．标志性 B．装卸性 C．保护性 D．作业性【】6．既属于搬运的原则，又属于搬运的目标的是A．利用重力的影响 B．提高搬运活性 C．消除无效搬运 D．人身和财产安全【】7．地理信息系统的简称是A．GIS B．GPS C．POS D．EDI 【】8.物流系统按地域范围分不包括A．区域物流 B．国内物流 C．宏观物流 D．国际物流【】9．国际标准化组织规定的物流基础模数尺寸是A．600x200mm B．600x400mm C．1200x1000mm D．1200x800mm 【】10．不属于发货出库步骤的是A．核对出库凭证 B．配货出库 C．堆码 D．记账清点【】11．不属于绿色包装的是A．可食性包装 B．可降解包装 C．可重用包装 D．一次性包装【】12．不存在效益背反的是A．运输与库存 B．顾客服务水平与物流成本 C．采购物流与销售物流D．简化包装与货物的保管效率【】13．使用公共仓库的最大优点是A．节省资金投入 B．缓解存储压力 C．减少投资风险D．具有较高的柔性化水平【】14．生产物流管理实践中尽力消除不增值活动和不必要环节的管理方法是A．TQC B．MRP C．JIT D．BPR 【】15．不属于衡量企业物流质量的主要因素的是A．物流时间 B．物流成本 C．物流效率 D．物流网络【】一、多项选择题（本大题共5小题，每小题3分，共15分）16．目前国际上通用的和公认的物流条码码制有A．ITF-14 B．UCC/EAN-128 C．EAN-8D．ITF-13 E．EAN-13 【】17．人类社会生产与再生产的总过程分为A．生产 B．分配 C．交换D．消费 E．物流【】18．基本物流服务主要包括A．运输 B．保管 C．包装D．装卸 E．流通加工【】19．影响运输成本的因素包括A．距离 B．装载量 C．产品密度D．责任 E．风险【】20．构成EDI系统的要素包括A．软件 B．硬件 C．通信网络D．数据标准化 E．计算机人员【】二、名词解释题（本大题共5小题，每小题4分，共20分）21．物流22．配送中心23．搬运活性24．第三方物流25．流通加工三、简答题（本大题共5小题，每小题7分，共35分）26．什么是物流系统的效益背反？27．什么是物流冰山说？28．公路运输的特点是什么？29．不合理的储存现象有哪些？30．流通加工与生产加工有什么区别？四、论述题（本大题共1小题，每小题15分，共15分）31．请阐述物流服务与物流成本之间的关系，以及如何进行决策。

现代物流学试题二及答案一、选择题(每题2分，共20分)下列各题A、B、C、D四个选项中，只有一个选项是正确的，请将正确的选项涂写在答题卡相应位置上，答在试卷上不得分。

1．商流活动可以创造物资的（）。

A．空间效用 B．所有权效用 C．时间效用 D．形质效用2．我国在（）年前后从日本引进了物流的概念。

A．1960 B．1970 C．1980 D．19903．物流系统的输出是（）。

A．物流情报 B．流通加工 C．产品配送 D．物流服务4．在下列运输方式中，适用于长途货运、体积小、价值高、时间性强的物资的是（）。

A．陆路运输 B．水路运输 C．航空运输 D．管道运输5．物品从生产地到使用地过程中，根据需要施加包装、分割、计量、分拣、刷标志、拴标签、组装等简单作业的总称，称为（）。

A．流通加工 B．信息处理 C．装卸搬运 D．运输配送6．（）可以利用其强大的物流网络帮助客户在速度上实现竞争优势。

A．第一方物流 B．第二方物流 C．第三方物流 D．第四方物流7．现代物流的特征之一是物料的集装单元化，而（）是集装单元化的关键。

A．统一化 B．通用化 C．标准化 D．规范化8．自动仓储系统的英文缩写是（）。

A．AS/SR B．AS/RS C．SA/RS D．SA/SR9．企业物流系统构成的垂直结构，即通过（）的协调配合实现其总体功能。

A．管理层、控制层和作业层B．物流系统规划、生产计划与控制和仓储运输作业C．信息流、实物流和资金流D．生产物流、供应物流、销售物流10．（）存在于货物运输、储存、包装、流通加工和配送等过程中，贯穿于物流作业的始末。

其工作的好坏，直接影响到物流系统的效率、效益和效用。

A．仓储技术及设备 B．物流技术及其装备C．装卸搬运技术装备 D．自动化仓储系统二、简答题（每题5分，共40分）1.商流与物流的关系如何？2.物流系统的构成要素包括哪些？3.简要叙述物流质量管理的特点及内容。

4.物流信息的特点是什么？物流信息系统的功能有哪些？5.简述城市物流的定义与城市物流系统的构成。