回复客户询盘英语
May I have an idea of your prices?
可以了解一下你们的价格吗?
Can you give me an indication of price?
你能给我一个估价吗?
Please let us know your lowest possible prices for the relevant goods．
请告知你们有关商品的最低价。
If your prices are favorable， I can place the order right away．
如果你们的价格优惠，我们可以马上订货。
When can I have your firm C．I．F． prices， Mr． Li?
李先生，什么时候能得到你们到岸价的实盘?
We'd rather have you quote us F．O．B．prices．
我们希望你们报离岸价格。
Would you tell us your best prices C．I．F． Humburg for the chairs．
请告诉你方椅子到汉堡到岸价的最低价格。
Words and Phrases
favorable 优惠的
firm price 实价，实盘
Will you please tell the quantity you require so as to enable us to sort out the offers?
为了便于我方报价，可以告诉我们你们所要的数量吗?
We'd like to know what you can offer as well as your sales conditions．
我们想了解你们能供应什么，以及你们的销售条件。
How long does it usually take you to make delivery?
你们通常要多久才能交货?
Could you make prompt delivery?
可以即期交货吗?
Would you accept delivery spread over a period of time?
不知你们能不能接受在一段时间里分批交货?
Could you tell me which kind of payment terms you'll choose?
能否告知你们将采用哪种付款方式?
Will you please tell us the earliest possible date you can make shipment?
你能否告知我们最早船期吗?
Do you take special orders?
你们接受特殊订货吗?
Could you please send us a catalog of your rubber boots together with terms of payment?
你能给我们寄来一份胶靴的目录，连同告诉我们付款方式吗?
He inquired about the varieties， specifications and price， and so on and so forth．他询问了品种、花色和价格等情况。
We have inquired of Manager Zhang about the varieties， quality and price of tea．
我们向张经理询问了茶叶的品种、质量、价格等问题。
Words and Phrases
sales conditions 销售条件
to make delivery 交货
to make prompt－delivery 即期交货
payment terms 付款方式
special orders 特殊订货
外贸英语询盘常用句子 接下来为大家整理了外贸英语询盘常用句子。 希望对你有帮助哦!Heavy enquiries witness the quality of our products.大量询盘证明我们产品质量过硬。 Enquiries for carpets are getting more numerous.对地毯的询盘日益增加。 Enquiries are so large that we can only allot you 200 cases.询盘如此之多，我们只能分给你们200箱货。 Enquiries are dwindling.询盘正在减少。 Enquiries are dried up.询盘正在减少。 They promised to transfer their future enquiries to Chinese Corporations.他们答应将以后的询盘转给中国公司.Generally speaking, inquiries are made by the buyers.询盘一般由买方发出。 Mr. Baker is sent to Beijing to make an inquiry at China National Textiles Corporation.贝克先生来北京向中国纺织公司进行询价。 We regret that the goods you inquire about are not available.很遗憾，你们所询的货物现在无货。 In the import and export business, we often make inquiries at foreign suppliers.在进出口交易中，我们常向外商询价。 To make an inquiry about our oranges, a representative of the Japanese company paid us a visit.那家日本公司的一名代表访问了我们，
问是否接到询盘 1.是 A:hello, this is ***. may i speak to ****? B:***speaking A:i am *** from yiwu juzhi jewelry factory,i send a quote to you on ** june,have you received it? B：yes A:how you feel about our quotation,your any comment we are very appreciate. B:the price is high. A:could you tell me your target price,we will do our best effort reach your target price and guarantee high quality. A:ok,i will think about it. B:thank you very much,you can contact me any time. And I'll keep contact you too,pls be patient with me. A:thanks B:goodbye. 2.否 A:hello, this is ***. may i speak to ****? B:***speaking A:i am *** from yiwu juzhi jewelry factory,i send a quote to you on ** june,have you received it? B：sorry,i haven't received your quote A:ok,i will send the quote to you later,pls check your email.and chould you kindly tell me how you feel about our quote,i will be very appreciate. B:ok A:thanks，I'll be looking forwad to hearing from you．Good-bye． 3.客户不在 a：hello, this is ****. may i speak to ****? b:yes,one moment please. i'll get her for you. a： thank you. b: i'm sorry, she's not at her room right now. a：（有急事时要手机号码表达方法： It's urgent. Could I have her mobilephone number?) b:*********(没有） a：oh, i'll call her again. It's kind of you.bye（thanks you too，bye） 问客人是否收到货物 4.是 A:hello, this is ***. may i speak to ****? B:***speaking A:i am *** from yiwu juzhi jewelry factory,i send products to you on ** june,have you received it?
收到客户询盘时的回复： Dear sir, We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below: The specification you required: The length: The diameter: The material ........ The price:XX usd /pes FOB(tian jin) I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best Thanks and regards 签名 客户询盘模糊，向客户询问规格 Dear sir, Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply, Thanks and regards 签名 针对客户的讨价还价的回复 Dear sir, Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality. But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you. I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think. If you any comments ,pls let me know. Thanks and regards Angela 这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦 应对客户的迟迟不回复的邮件: Dear sir, Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the
外贸英语之询盘篇 quality of our products. 大量询盘证明我们产品质量过硬。 As soon as the price picks up, enquiries will revive. 一旦价格回升，询盘将恢复活跃。 Enquiries for carpets are getting more numerous. 对地毯的询盘日益增加。 Enquiries are so large that we can only than allot you 200 cases. 询盘如此之多，我们只能分给你们200箱货。 Enquiries are dwindling. 询盘正在减少。 Enquiries are dried up. 询盘正在绝迹。 They promised to transfer their future enquiries to Chinese Corporations. 他们答应将以后的询盘转给中国公司 Generally speaking, inquiries are made by the buyers. 询盘一般由买方发出。 Mr. Baker is sent to Beijing to make an inquiry at China National Textiles Corporation. 贝克先生来北京向中国纺织公司进行询价。
We regret that the goods you inquire about are not available. 很遗憾，你们所询的货物现在无货。 In the import and export business, we often make inquiries at foreign suppliers.在进出口交易中，我们常向外商询价 To make an inquiry about our oranges, a representative of the Japanese company paid us a visit. 为了对我们的橙子询价，那家日本公司的一名代表访问了我们。 We cannot take care of your enquiry at present. 我们现在无力顾及你方的询盘。 Your enquiry is too vague to enable us to reply you. 你们的询盘不明确，我们无法答复。 Now that we''ve already made an inquiry about your articles, will you please reply as soon as possible? 既然我们已经对你们产品询价，可否尽快给予答复？ China National Silk Corporation received the inquiry sheet sent by a British company. 中国丝绸公司收到了英国一家公司的询价单。 Thank you for your inquiry.
收到客户询盘时的回复： Dearsir, WeherebyacknowledgereceiptyourinquiryofXX,(products)andijustgottheinformationfromourproductiondep artment,thesestandardisavailableforus.andthenowplscheckthequotationbelow: Thespecificationyourequired: Thelength: 签名 Lookforwardyoursoonestreply, Thanksandregards 签名 针对客户的讨价还价的回复 Dearsir, Sorryformylatereply,idiscusswithourbossforalongtime,butregardingtheprice,itisnearourbottomline,yo uknowthemarketischangingeveryday,anditishardtocutmoreoncostasweneedtheproductswithbestquality.
Butwetreasureourfirstcooperation,soweallowyoua2%discount,thisisthebesticandoforyou. Ihopethatifyouhavethewilltocooperate,plsdon’tjustfocusontheprice,themostimport antisthequality,it hink. Ifyouanycomments,plsletmeknow. Thanksandregards Angela Angela ves,sothatwemakespecialanddivideplanandscheduleforeachclient. Atthesametimewecanimproveourserviceaccordingtothem,ifth ere’ssomefaultandinourworks. Soplstakeafewtimetotellmesomeadviceonourbusiness.ok?thanksverymuch. 针对报价了不回复的 Dearsirormadam, Hopeyoustillrememberme,isentyouquotationforXX(products)onXX(date)，wellmaybeyouareverybusy,andiunderstand. Ireviewyourwebsitverycarefully,andhavemuchintereststomakeastartforourcooperation,toprovidethebestspecialservice.
一.询盘的回复和技巧 Ⅰ如何筛选询盘，我们可以把询盘分为七种： 1.有收件人称呼的 2.有详细产品询问的 3.有介绍自己公司背景的 4.有对工厂详细问卷的 5.有完整的公司名称、联系方式和网址的 6. Email的后缀是公司网址的 以上六种询盘比较有真实客户相，应该重点回复 7.没有称呼也没有具体产品询问，只是对公司感兴趣，标准的询问函模式 一开始要求寄送目录、价格xx样品的 只对公司产品感兴趣，要求快寄样品赶展会、赶促销，样品种类多但没有具体要求看看客户发来邮件的时间，根据时差判断客户发送邮件的时间，比如早上八九点从德国IP发送过来的邮件基本有问题。 上面说的几类询盘基本就是无效的询盘，只是为了扩大自己知名度，或者骗取点样品套个价格，时间比较紧的就不用理了。这样的客户基本是做不成生意的，即使做成也不会是大单子。时间比较充裕的可以联系下，权当练兵 Ⅱ如何回复询盘 1.及时 1),第一时间回复 2),根据时间差重点回复 港、台、日、韩、xx马上回复
xx上午11点之前回复 xx下午一点前回复 xx下午三点前回复 美国、加拿大、墨西哥及美洲、拉美国家，下午下班之前回复 3),不能回复或不能完整回复的 对由于种种原因暂时不能回复的，应尽早给客人邮件告诉他可以什么时候回复他提出的问题，而不是置之不理 对于不能完整回复的，应把可以回复的问题先告诉客人，另外告诉一个确切的日期来回复剩余的问题 2.全面完整专业 1)读完询盘有一个整体概念 国家和地区： 欧洲、美国对质量要求比较严格，可以承受较高的价格，讨厌讨价还价 印度巴基斯坦对质量基本无要求，只要价格优惠，就可能做成生意，基本每次联系都要求降价，可以承受的价格低 中东拉美对质量有一定要求，价格也比较挑剔，但可以承受比印巴略高的价格中间商和最终用户： 看对方是一个进出口公司还是一家经营此产品的批发商、分销商或者零售商产品和用途： 即使完全相同的东西，由于用途不同，价格也不同 用来焊轿车和铁壶的两块同样的焊铁价格可能差十几倍甚至几十倍 2)作答客户提出的问题
外贸英语：询盘范文（3） Thank you for your letter of October 10 for business copiers． We are now sending you our price－list and catalog of the newest types that are under production and we can supply at once from stock． We want to notice you that prices of copier parts and components have gone up steadily since the second half of the year． Though we have tried hard to keep our quotations down， we are afraid the margin for keeping on going like this will not long． Therefore， we suggest that you will let us have your order before further rises in costs， which will lead to a raise in prices very soon unavoidably． 感谢贵方10月10日关于商用复印机的询函。现随函奉送本公司正在生产的、并有现货供应的最新型号的产品清单和价目表。 我方想告诉贵方，自下半年以来，复印机的零、部件价格一直不断增长。尽管我方尽量压低报价，但恐怕有此余地的时间不会太久。因此，建议贵方在零、部件再次涨价，并不可避免地引起成品涨价之前便向我方订货。
单项选择一、1. We hope to enter___business relations___your firm. with ，A.into into ，B.with at ，C.for at D.with， 2. I appreciate___the opportunity to visit your country。 A.giving B.to have given C.having been given D.to have been given for adjustable sheet to enclose a___quotation We 3. are pleased wrenches. A.detailing B.detailed C.details detail ：D4. The catalogue lists all the products___detail. A.for B.in
D.of 12 / 1 5. Thank you for your price list showing various kinds of products now___for export. A.available B.be available C.to be available D. being available 6. As the stock is limited，we require payment___advance. A.with B. in C.for D.by 7.We are in the market___the items illustrated in our catalogue. A.of B.with C.for D.on 8.We assure you___0ur full cooperation with you at all time.
新客户的主题建议写：we want to be your supplier for xxxxx(t-shirt, polo shirt, hoody ) Dear Miss Pamela, 主题：cata. for your ref. Thank you for your inquiry. The latest cata. attached, for your ref. our MOQ is 1000pcs. The price and the delivery time depend on your qty. Would you like to tell me more about your business type? Are you professional buyer? Do you have your unique logo needed print on the chest or anywhere? You can send it to me and we will make the design for your confirm it. We can also make it by your sample and ideals. （ check quality）Dear Sirs,（询盘） We owe your name and address to the Commercial Counselor’s Office of the Swedish Embassy in Beijing who have informed us that you are in the market for Textiles. We avail ourselves of this opportunity to approach you for the establishment of trade relations with you. We are a state-operated corporation, handling both the import and export of Textiles. In order to acquaint you with our business lines, we enclose a copy of our Export List covering the main items suppliable at present. Should any of the items be of interest to you, please let me know. We shall be glad to give you our lowest quotations upon receipt of your detailed requirements. In our trade with merchants of various countries, we always adhere to the principle of equality and mutual benefit. It is our hope to promote, by joint efforts, both trade and friendship to our mutual advantage. We look forward to receiving your enquiries soon. Yours faithfully, purchase more, discount more The more order, the lower price If you have a big order, I will give you a discount as soon as I can. Thank you for your inquiry. The price depends on your quantity, purchase more, discount more. Our quotation about this t shirt is X dollars for one unit. Do you have your unique logo needed print on the chest or anywhere? You can send it to me and we will make the design for you confirm it.
外贸英语询盘和报盘考试卷模拟考试题 考试时间：120分钟 考试总分：100分 遵守考场纪律，维护知识尊严，杜绝违纪行为，确保考试结果公正。 1、We hope to enter________business relations________your firm. （ ） A.into ， with B.with ，into C.for ，at D.with ，at 2、I appreciate________the opportunity to visit your country 。 （ ） A.giving B.to have given C.having been given D.to have been given 3、We are pleased to enclose a________quotation sheet for adjustable wrenches. （ ） A.detailing B.detailed C.detailsD ：detail 4、The catalogue lists all the products________detail. （ ） A.for B.in C.on D.of 5、Thank you for your price list showing various kinds of products 姓名：________________ 班级：________________ 学号：________________ --------------------密----------------------------------封 ----------------------------------------------线----------------------
询盘回复 无明确目标动机询盘、收集情报动机询盘邮件回复例子： Sample 1 Dear Mr. Amir, Many thanks for your inquiry dated(of) XXXX from https://www.doczj.com/doc/422719074.html,. In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of https://www.doczj.com/doc/422719074.html,. Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price. Waiting for your early reply. Best Regards Amy Sample 2 Dear Mr. Naresh, So glad receiving your enquiry for our Barbies' collection from https://www.doczj.com/doc/422719074.html, dated XXX. Thanks a lot. We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as ****. The Barbies Collection is the most popular style in our factory, selling fast. However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the exact skirts and long pants. Please do not hesitate to contact us if any question and we are waiting for your reply. Best regards,
外贸英语：询盘 进出口交易通常先从市场调查开始，然后建立业务关系，接着是询盘（enquiries），报价（quotations）和发盘（offers），接受（acceptance），发货（delivery of goods），押汇（negotiation for documents）.而对于一笔特定的交易而言，询盘则是商业谈判中实质性的第一步。 询盘是指交易的一方欲购买或售出某种商品，向对方询问买卖该种商品的 各项交易条件（如商品的品质，规格，价格，装运等）.询盘实质上是邀请对方发盘（invitation of offers），在商法上属于邀请要约。 询盘，又称为询价，可以分成两种.一种只询问价格，索取商品目录或样品，被称为一般询盘（General Enquiries）；另一种询盘则包括特定商品的各项交易条件，被称为具体询盘（Specific Enquiries）。 如果只向对方索取价目表或商品目录，则用一个单句表达即可.如果要求对方报价和列出其他贸易条件，则需要叙述得详细一点.但是，没有必要特意挑选很漂亮的词句去吸引对方的注意.一个好的询价应该是简洁，明确，合理和到点的。 例1 June 11， 1999 Gentlemen： We have seen your advertisement in the Overseas Daily News concerning the new fabrics now available。 We should be obliged if you would send us your pattern books showing the complete range of these fabrics together with your price list。 Please note that we are in importer of quality clothing materials， and have large annual requirements for our many outlets throughout HongKong。 Yours faithfully Notes： We should be obliged if.... 如....不胜感激 pattern books 介绍（纺织品）花色的小册子 complete range 全部产品种类 outlets 店铺，铺面 例 2 July 15， 1998 Dear Sirs Re： Tung Oil Bulk （Ex Work） We thank you for your letter dated July 2 informing us that you intend to develop business with us in the line of the captioned goods。 We have some plan using the half-container for carry the Tung Oil. Could you let us have your quotation for said goods at Ex Works price
外贸英语常用语句 1. 询盘的提出 我们已向该公司提出询价(询盘)。We addressed our inquiry to the firm. 对该公司的询价信, 我们已经回复。We answered the inquiry received from the firm. 我公司已收到, 该公司关于这类商品的询盘。We have an inquiry for the goods received from the firm. 我们已邀请客户对该商品提出询价。We invited inquiries for the goods from the customers. 敬请将贵公司的进口商品目录寄来为荷。Will you please let us have a list of items that are imported by you. 如能得到贵方特殊的询价, 则甚为感谢。We shall be glad to have your specific inquiry. 敬请惠寄报价单和样品可否? 请酌。Would you care to send us some samples with the quotations. 由于这一次订购是合同的组成部分, 请提供最好的条件。Please put us on your best terms, as this order forms part of a contract. 请告知以现金支付的优惠条款和折扣比例。Please state your best terms and discount for cash. 由于打折扣, 请告知最好的装货(船)条件。Please put us on your very best shipping terms as regards discount. 请告知该商品的价格和质量。Please let us have information as to the price and quality of the goods. 请对日本生产的合成纤维的制品, 如尼龙、维尼龙、莎纶等报最低价格。 Please quote us your lowest price for sundry goods, including synthetic fiber good, including synthetic fiber goods, such as nylon, vinylon, and saran made in Japan. 敬请告知该货以现金支付的最低价格。Kindly favour us with the lowest cash price for the goods. 敬请告知贵公司可供应的上等砂糖的数量和价格。Kindly let us know at what price you are able to deliver quantities of best refined sugar. 请报德克萨斯州产中等棉花50包、11月份交货的最低价格是多少? At what lowest price can you quote for 50 bales middling Texas cotton for November? 请报10英担、一级软木(瓶)塞的最低价格。Please quote us the lowest price for ten cwt. best Cork. 请对上述产品报运至我方工厂交货的最低价格。 We shall be obliged by a quotation of your lowest price for the said goods free delivered at our works. 请贵方惠寄商品目录并报价、谢谢。 I shall be glad if you will send me your catalogue together with quotations. 请对该商品报最低价。Please quote us your lowest prices for the goods. 贵公司7月1日来函就该商品优惠条件的询盘敬悉。 We have received your letter of July 1, enquiring about the best terms of the goods. 如收到贵司对机械产品的询价, 我们将甚表谢意。
外贸英语：询盘范文（7） 回复询盘，量大折价 We are pleased to receive your letter of 5 July and enclose our catalogue and price list． Also by separate post we are sending you the samples of our products． Our catalogue contains items and their specifications of our supplies． Through comparing our prices with those of other suppliers， you will appreciate the moderate prices of ours． For a total purchase of not less than 100，000 and not more than 200，000 American dollars， we would allow a discount of 10% and for a purchase larger than 200，000 American dollars， we would allow a 20% special discount． 很高兴收到贵公司7月5日来函。现寄上产品目录与价目表。同时另封寄去样品，请查收。 所寄产品目录包括本公司产品的品名、规格。与其他厂商的价格比较，我方的报价定会使贵方满意。 凡总定购量超过100，000美元但不足200，000美元者，我方将给予10% 的折扣；凡总定购量超过200，000美元者，我方将给予20%的折扣。
外贸业务员外贸英语询盘和报盘试题及答案 一、单项选择 1. We hope to enter___business relations___your firm. A.into，with B.with，into C.for，at D.with，at 2. I appreciate___the opportunity to visit your country。 A.giving B.to have given C.having been given
D.to have been given 3. We are pleased to enclose a___quotation sheet for adjustable wrenches. A.detailing B.detailed C.details D:detail 4. The catalogue lists all the products___detail. A.for B.in D.of 5. Thank you for your price list showing various kinds of
products now___for export. A.available B.be available C.to be available D. being available 6. As the stock is limited，we require payment___advance. A.with B. in C.for D.by 7.We are in the market___the items illustrated in our catalogue.
外贸 B2B 询盘回复技巧 提出问题,解决问题 ! 使用电子商务平台洽谈外贸业务,大家遇到的共同问题是什么 ? 1、我回复了买家,为什么买家不理我 ? 分析原因: 1 邮件客人并没有收到 ! 解析:现在有很多国内的厂家,商人,用的邮箱地址仍然是免费的邮箱,甚至是数字邮箱 (163, https://www.doczj.com/doc/422719074.html,? 为后缀的邮箱这类邮箱地址很容易被国外客人的邮件服务器辨别为垃圾邮箱, 还没有等到客人收到你的回盘信息, 客人的服务器已经将你所发送的邮件直接退回或者删除, 客人自然不会回复给你, 因为他根本就不曾收到邮件 ! 解决:用国际通用的邮箱如 https://www.doczj.com/doc/422719074.html, , https://www.doczj.com/doc/422719074.html, , https://www.doczj.com/doc/422719074.html, 这类免费邮箱,比较好,不容易被分析为垃圾邮件 ! 另外可用公司名购买的企业邮箱, 以公司名为后缀的邮箱和客人联络的, 这个不是免费使用,通常是做了公司网页后,送的公司邮箱,每年是要收费的。同样, 这个以公司名后缀的邮箱也一定要找相关公司做邮箱的“双向解析” 。这样,你所发送的邮件才会被客人的邮箱服务器通过,客人才会顺利收到邮件 ! 2 邮件中有病毒 解析:大家有没有每天查杀计算机内的病毒呢 ? 试想,如果客人收到一封你的邮件, 但你的邮件中带有病毒并被客人的杀毒软件 所查出,客人会看邮件,还是直接删除邮件呢 ? 这个问题是很显然的。 解决:解决办法很简单, 就是定时定点对你的计算机进行彻底查毒,保证自己所发邮件是不带任何病毒及木马程序。
3 发送的时间有时差,及客户看邮件的时间 ! 解析:很多做外贸人员认为,一旦收到 ? 询盘 ? 就马上回复,认为及时尽早的回复,客人一定会对此满意和赞赏并会有所回复 ! 这样做是对的, 但忽略了很重要的一点, 除了亚洲一部分国家及澳洲地区国家, 绝大部分客户和中国是有时差的。就算你马上回复了客人, 客人也会在他上班的时间才能看到邮件。而且客人所发的 ? 询 盘 ? , 肯定也不会只有你一个人回复, 肯定有大把的供应商相争回复, 这样, 最早回复的邮件按照邮箱的排列的顺序被沉到了最底层。如果客人在上面的邮件中找到感兴趣的供应商, 就根本不会看最底层你的邮件 ! 解决:了解客人当地的时差及上班时间, 按照客人的上班时间发送,这个,只需要简单的邮件定时发送就可以办到 ! 另外一点, 我觉得非常好,就是按照客人的上班时间,在线和客人联系 ! 比如欧洲等国家和中国的时差为 -6到 -8个小时,那么当我们在下午 3-4点的时候正是客人上班的时间,这样下午和客人发邮件, 极有可能收到客人的回复, 收到客人回复后立即也回复, 或者能在 Trademanger? 或者 MSN 上能和客人在线及时沟通,这样也是最好的沟通方法。 4 客人休假及发邮件的密度 解析:除了及时和客人联系外, 还要了解客人所在地的法定节假日或者休息时 间 ! 有过多国家的客人是很遵守作息时间的,一旦休息或者放假,是绝不做事的 ! 所以了解客人的放假时间也是很重要的。 你所发送的邮件密度也非常重要, 如果密度过高, 每天至少三封, 这样很有可能被客人被认为是骚扰或者垃圾邮箱而将你加入黑名单。 解决:讲师提出的最好的邮件密度为:第 1天 -第 2天 -第 6天 -第 13天 -第 28天-每隔 1个月 ! 就是,一开始发送后,第二天没回复再追加一封,再没回复过 4天,就是第 6天再追加一次,如果再没回复就是再过一个星期再发, 再过半个月再发, 然后每个月定时发送 ! 当然,发送的内容千万不要一样,标题也要经常变换。不要放弃任何