2012年上半年BEC商务英语高级真题及答案(网友版)
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高级商务英语 (BEC)考试历年真题BEC商务英语高级考试历年真题 (1)The Negotiating TableYou can negotiate virtually anything. Projects, resources,expectations and deadlines are all outcomes of negotiation. Some people negotiate deals for a living. Dr Herb Cohen is one of these professional talkers, called in by companies to negotiate on their??behalf . Heapproaches the art of negotiation as a game because, as he is usuallynegotiating for somebody else, he says this helps him drain the emotional content from his conversation. He is working in a competitive field andneeds to avoid being too adversarial. Whether he succeeds or not, it isimportant to him to make a good impression so that people will recommend him.The starting point for any deal, he believes, is to identify exactly what you want from each other. More often than not, one party will be trying to persuade the other round to their point of view. Negotiation requires two people at the end saying ‘yes”. This can be a problem because oneof them usually begins by saying “no”. However, although this can make talks more difficult, this is often just a starting point in thenegotiation game. Top management may well reject the idea initiallybecause it is the safer option but they would not be there if they werenot interested.It is a misconception that skilled negotiators are smooth operatorsin smart suits. Dr Cohen says that one of his strategies is to dress down so that the other side can relate to you. Pitch your look to suit yourcustomer. You do not need to makethem feel better than you but, For example, dressing in a style that is not overtly expensive or successful will make you more approachable. People will generally feel more comfortable with somebody who appears to be like them rather than superior to them. Theymay not like you but they will feel they can trust you.Dr Cohensuggests that the best way to sell your proposal is by getting into the world of the other side. Ask questions rather than give answersand take an interest in what the other person is saying, even if you think what they are saying is silly. You do not need to becometheir best friends but being too clever will alienate them. A lot of deals are made onimpressions. Do not rush what you are saying---put a few hesitations in , do not try to blind them with your verbal dexterity. Also, you shouldrepeat back to them what they have said to show you take them seriously.Inevitably some deals will not succeed. Generally the longer thenegotiations go on, the better chance they have because people do not want to think their investment and energies have gone to waste. However , joint venture can mean joint risk and sometimes , if this becomes too great ,neither party may be prepared to see the deal through . More common isa corporate culture clash between companies, which can put paid to anydeal. Even having agreed a deal, things may not be tied up quickly because when the lawyers get involved, everything gets slowed down as they argue about small details.De Cohen thinks that children are the masters of negotiation. Theirgoals are totally selfish. They understand the decision-making processwithin families perfectly. If Mumrefuses their request , they will troop along to Dad and pressure him. If al else fails, they will try thegrandparents, using some emotional blackmail. They can also be verysingle-minded and have an inexhaustible supply of energy for thecause they are pursuing. So there are lesson to be learned fromwatching and listening to children.15 Dr Cohen treats negotiation as a game in order toA put people at easeB remain detachedC be competitiveD impress rivals16 Many people say“no” to a suggestion in the beginning toA convince the other party of their point of viewB show they are not really interestedC indicate they wish to take the easy optionD protect their company’s situation17 Dr Cohen says that when you are trying to negotiate you shouldA adapt your style to the people you are talking toB make the other side feel superior to youC dress in a way to make you feel comfortable.D try to make the other side like you18 According to Dr Cohen, understanding the other person willhelp you toA gain their friendshipB speed up the negotiationsC plan your next move.Dconvince them of your point of view19 Deals sometimes fail becauseA negotiations have gone on too longB the companies operate in different waysC one party risks more than the other.D the lawyers work too slowly20 Dr Cohen mentions children ’s negotiation techniques to show that you shouldA be prepared to try every routeB try not to make people feel guiltyC be careful not to exhaust yourselfD control the decision-making process.关于 negotiating techniques的文章。
上半年BEC中级真题及答案(网友版1)2012年上半年商务英语BEC中级真题及答案(网友版1)感觉这次的题目难度一般,有些题目挺难的有些题目一般般,所以整套题下来也算平衡了。
我一part part来分享一下吧。
1、阅读:我做阅读是倒过来做的,即顺序为54321。
别人都说BEC的算分是按题目来算的,所以改错和完型最多分,我个人觉得也应该先做。
我就按我做题目的顺序来分享一下吧。
(1)Part5 改错这道题目我忘记是讲什么了,不过改错不难,只要仔细做过每一道真题的这一部分,并且都分析过对错,这道题应该不是大问题。
我感觉上这次的改错比我们真题集四中后面两个都要简单,都是一些很明显的错误。
虽然我不知道自己做的怎么样,可是还能比较顺利坐下来。
(2)Part4完型我还记得在第一次做完型的时候真是悲催啊,一般都会错7,8道题目,但是后来我每一道题目的每一个词都分析它的用法,把每一篇文章都读顺,在不断的积累中既然慢慢发现完型其实不难的。
而且BEC完型很多词都是重复出现的,例如这次就出现了in terms of这个短语,还有一个rather than和except for,other than这类的选择(这几个词真题集中也出现过)。
所以对于这次的完型,个人觉得还不是很难。
(3)Part3这道题有些句子我看不懂~~~而这些句子刚好就是答案,所以有些题目我都是用排除法的。
这道题我做得不怎么好,起码我觉得比真题集的很多题目的都要难,因为有些句子比较复杂难懂。
这道题讲得好像是关于一个人rejected 了一个公司。
(4)Part2这道题不算太难,起码句子和文章都能看懂。
这次在后面的句子出现了两个例子,一个是用for examle来引出的,一个是用for instance来连接的。
还有一个句子是用As a result连接的。
这篇文章说的是如何评估公司的performance和个人的performance(还是把这两者连接在一起?不是记得太清楚了= = )。
BEC商务英语高级考试历年真题(1)The Negotiating TableYou can negotiate virtually anything。
Projects, resources, expectations and deadlines are all outcomes of negotiation. Some people negotiate deals for a living. Dr Herb Cohen is one of these professional talkers, called in by companies to negotiate on their??behalf . He approaches the art of negotiation as a game because,as he is usually negotiating for somebody else, he says this helps him drain the emotional content from his conversation。
He is working in a competitive field and needs to avoid being too adversarial. Whether he succeeds or not, it is important to him to make a good impression so that people will recommend him。
The starting point for any deal, he believes, is to identify exactly what you want from each other. More often than not, one party will be trying to persuade the other round to their point of view. Negotiation requires two people at the end saying ‘yes”。
BEC高级考试真题及答案(网友版)写作部分:小作文:1.某连锁酒店的做的两个调查,一个是customer satisfaction levels,一个是recourses of booking。
然后写一个报告。
如下图:2.xx hotel descibing the difference of customer satisfaction and sourses of booking 两个对照扇形图顾客满意度:分为非常满意满意不满意,比较2005 年和2010年,在2010 年顾客非常满意比例减少了很多,都转为满意,而不满意也减少了10% 。
预定来源:也是两个扇形图包含电话,旅行社和网上,其中网上预订在2010 年增加了很多,旅行社从30%减少到5%,电话预定从50%减少到35% 大作文:Report:公司新换了一个供应商,老板要你写个报告how successful it is。
包括:1.之前的供应商碰到了哪些问题。
2.新的供应商有什么优势;3.新供应商碰到了哪些问题;4.你对这些问题有什么建议。
Proposal:公司要expanding to overseas operations,MD让你建议training:1)which type of staff will require training2) training will cover what3) which form does the training take4) what ways can evalute the training’s effectivenessLetter:公司内部进行了改组,你需要写信给客户向他们解释。
包括1.解释公司组织有哪些变化2.变化给客户有什么影响,好处口语部分:Part1:1.来自哪里,说说你的工作或者生活。
说说工作或学习中你最感兴趣的内容。
2.首先问我名字,家乡,然后问我为什么选择现有专业,还问了一点商务型题目,就是商务英语中级对中国公司的重要性。
高级商务英语(BEC)考试历年真题BEC商务英语高级考试历年真题(1)The Negotiating TableYou can negotiate virtually anything. Projects, resources, expectations and deadlines are all outcomes of negotiation. Some people negotiate deals for a living. Dr Herb Cohen is one of these professional talkers, called in by companies to negotiate on their??behalf . He approaches the art of negotiation as a game because, as he is usually negotiating for somebody else, he says this helps him drain the emotional content from his conversation. He is working in a competitive field and needs to avoid being too adversarial. Whether he succeeds or not, it is important to him to make a good impression so that people will recommend him.The starting point for any deal, he believes, is to identify exactly what you want from each other. More often than not, one party will be trying to persuade the other round to their point of view. Negotiation requires two people at the end saying ‘yes”. This can be a problem because one of them usually begins by saying “no”. However, although this can make talks more difficult, this is often just a starting point in the negotiation game. Top management may well reject the idea initially because it is the safer option but they would not be there if they were not interested.It is a misconception that skilled negotiators are smooth operators in smart suits. Dr Cohen says that one of his strategies is to dress down so that the other side can relate to you. Pitch your look to suit your customer. You do not need to make them feel better than you but, For example, dressing in a style that is not overtly expensive or successful will make you more approachable. People will generally feel more comfortable with somebody who appears to be like them rather than superior to them. They may not like you but they will feel they can trust you.Dr Cohen suggests that the best way to sell your proposal is by getting into the world of the other side. Ask questions rather than give answers and take an interest in what the other person is saying, even if you think what they are saying is silly. You do not need to become their best friends but being too clever will alienate them. A lot of deals are made on impressions. Do not rush what you are saying---put a few hesitations in , do not try to blind them with your verbal dexterity. Also, you should repeat back to them what they have said to show you take them seriously.Inevitably some deals will not succeed. Generally the longer the negotiations go on, the better chance they have because people do not want to think their investment and energies have gone to waste. However , joint venture can mean joint risk and sometimes , if this becomes too great , neither party may be prepared to see the deal through . More common is a corporate culture clash between companies, which can put paid to any deal. Even having agreed a deal, things may not be tied up quickly because when the lawyers get involved, everything gets slowed down as they argue about small details.De Cohen thinks that children are the masters of negotiation. Their goals are totally selfish. They understand the decision-making process within families perfectly. If Mum refuses their request , they will troop along to Dad and pressure him. If al else fails, they will try the grandparents, using some emotional blackmail. They can also be very single-minded and have an inexhaustible supply of energy for the cause they are pursuing. So there are lesson to be learned from watching and listening to children.15 Dr Cohen treats negotiation as a game in order toA put people at easeB remain detachedC be competitiveD impress rivals16 Many people say “no” to a suggestion in the beginning toA convince the other party of their point of viewB show they are not really interestedC indicate they wish to take the easy optionD protect thei r company’s situation17 Dr Cohen says that when you are trying to negotiate you shouldA adapt your style to the people you are talking toB make the other side feel superior to youC dress in a way to make you feel comfortable.D try to make the other side like you18 According to Dr Cohen, understanding the other person will help you toA gain their friendshipB speed up the negotiationsC plan your next move.Dconvince them of your point of view19 Deals sometimes fail becauseA negotiations have gone on too longB the companies operate in different waysC one party risks more than the other.D the lawyers work too slowly20 Dr Cohen mentions children’s negotiation techniques to show that you shouldA be prepared to try every routeB try not to make people feel guiltyC be careful not to exhaust yourselfD control the decision-making process.关于negotiating techniques的文章。
BEC商务英语高级考试历年真题BEC商务英语高级考试历年真题(1)Time for a new career“losing your job isn’t the end of the world: it gives you’re the chance the a new beginning (0) says Caroline Poole, 30, Who was made redundant (31) her role as head of marketing campaigns with an insurance group two years ago. The news was a blow, especially after a successful nine-year career with the business, but she was determined to see redundancy (32) a positive force for change.(33) it seemed a tough lesson at the time, redundancy was the catalyst that redirected my career, “ says Caroline “It gave me the break I needed to understand (34) my career objectives lay.”Working with a consultant, Caroline explored a number of work options that oppealed to her. She also took advantage of workshops on issues (35) as setting up your own business, and managing your finances.A key consideration for her was (36) easy it would be to balance working in London with home life 100 kilometers away.She was encouraged to network (37) other marketing professionals and via this route made contact with a communications agency. She took time out to go travelling , and on her return was offered a role in theagency. (38) was proof to her that she still had marketable skills.Two years (39) from redundancy, Caroline is planning another career break . “ T he experience of redundancy has made me view my options with more confidence. I now know that I can dictate my own career path, even (40) it were to mean resigning first and then taking time to find the right direction” she says.填词版的完形填空,关于失业之后该如何开始新的职业生活的。
历年BEC商务英语高级考试真题(15)The Scientific Approach to RecruitmentWhen it (0) to selecting candidates through interview, more often than not the decision is made within the first five minutes of a meeting.??Yet employers like to (21) themselves that they are being exceptionally thorough in their selection processes. In today’s competitive market place, the (22) of staff in many organizations is fundamental to the company’s success and, as a result , recruiters use all means at their disposal to (23) the best in the field.One method in particular that has (24) in popularity is testing , either psychometric testing, which attempts to define psychological characteristics , or ability£aptitude testing (25) an organization with an extra way of establishing a candidate’s suitability for a role. It (26) companies to add value by identifying key elements of a position and then testing candidates to ascertain their ability against those identified elements.The employment of psychometric or ability testing as one (27) of the recruitment process may have some merit, but in reality there is no real (28), scientific or otherwise, of the potential future performance of any individual. The answer to this problem is experience in interview techniques and strong definition of the elements of each position to be (29) as the whole recruitment process is based on few real certainties, the instinctive decisions that many employers make, based on a CT and the first five minutes of a meeting, are probably no less valid than any other tool employed in the (30) of recruitment.21.A suggest B convince C advise D believe22.A worth B credit C quality D distinction23.A secure B relies C attain D achieve24.A lifted B enlarged C expanded D risen25.A provides B offers C contributes D gives 中华考试网26.A lets B enables C agrees D admits27. A portion B member C share D component28. A extent B size C amount D measure29.A occupied B met C filled D appointed30 A business B topic C point D affair《The scientific approach to recruitment》,招人的科学方法。
剑桥商务英语考试真题剑桥商务英语考试2012年真题下面是剑桥商务英语考试的2012年真题,来看看吧,说不定对你会有帮助哦!Part1:关于felxible working time,8条里有一条提到flexible working使经理不能很好地管理员工,有一条提到要换经理,有一条提到公司可以牺牲利益给员工flexible working,因此留住员工,还有特定种类员工喜欢flexible working,flexible working 的方式,换掉不能适应flexible working 的经理。
Part2:关于一个人的经营方式:不要事事去做计划,背景,支持的实例,其它不用他理念的公司出现的问题。
Part3:HR 得到股份,公司业绩好很多,这部分时间不够,看的不太仔细,说CEO引进什么制度,由他发扬,具体的trainning program ,员工在其中的收获,由此得出的经验(最后一道题问的),基本上每段一题,单词蛮烦Part4:讲的是一个国家的纺织厂工人举行大罢工,抗议雇佣者和政府单方面修改协议。
文段中出现罢工者代表的谈话,最后又出现了另一起可能发生的罢工。
写作部分:小作文:描述4年中四个不同部门的汽车销量的.增长对比:小轿车英国国内国外销量,商务车在英国国内国外的销量大作文:Report:要求写一篇报告,针对部门内的浪费情况和原因。
要点:1.该报告的简介;2.搜集资料的渠道;3.浪费的现象有哪些;4.改善措施。
Proposal:关于sponsorship的,是比较常见的商务话题。
这个话题还在真题集上出现过。
只不过今天考的要难。
Letter:You are a marketing company, one of your potential customer have asked you to give them a promotion about their company. 1).outline the possible ways how will you to promote their company; 2).take the examples of you customers you have been helped; 3). ask for more information of that company; 4).suggest a meetin听力部分:Part1:1.勉强记得头两个是corporate, starter,最后两个应该是seminars, contract,还有一个off-the-shelf。
2012年12月剑桥商务英语BEC考试真题回忆2012年12月BEC初级真题回忆:小作文:写一个note。
你一个同事不在办公室,接到一个他的电话,写个留言给他。
要写是谁来电者是谁,有什么事情,怎样联系留言者。
大作文:有个包装和派送的公司的广告,根据广告写出:1)你是在哪里看到这段广告;2)你的公司是做什么的;3)他们的服务会给你公司带来什么好处;4)寻求更多的资讯。
听力部分:Part2:是听MBA的广告稿子之类的东东吧,好像稿子有很多数字错了,要改成对的,所以一堆的数字,把XX改成XX。
Part4:是对一个男的采访,他是个创业成功者,产品是CAR里面的什么STICK?刚开始和银行借钱没成功,后来跟朋友借钱。
口语部分:Part1:1.问你叫什么名字啊,来自哪个学校什么的,还问了喜欢到大公司工作还是小公司。
2.简单问你叫什么名字,是在工作还是学习,对同事经常聚会及增进同事感情联系得重要性答复。
Part2:1.我选的是topic B: what is important to improving customer relation?(1)having meeting (2)offering discount (3)giving gift。
2.我选的是:订机票时哪个重要:1.舒适度2.起飞时间3.机场的距离。
Part3:当你创建一个新公司时候,需要优先考虑哪几方面,选3个,我和PARTNER选了资金、管理和市场。
2012年12月BEC中级真题回忆:阅读部分:Part1:1.新西兰有名的乳业公司的发展。
2.好像讲的是公司策略什么的,A是某公司开始从生物科技向什么方向逐渐转型吧。
Part2:1.IT行业需要知道消费者的需求。
Part3:1.讲诉一个公司由于没找好领导而频临破产,最后又起死回生的事儿。
2. 第三部分是谁谁谁担任某公司CEO,然后业绩不好还是怎样,最后董事会让他做chairman了。
Part4:1.完型:MBA专业薪金看涨2.完型感觉考的是词汇搭配,说的是考MBA的人越来越多,他们付出的钱和日后赚的钱比较,还说什么大型公司招聘的时候,比较喜欢招聘具有MBA能力的人,记得一个cost 后面填的就不知道应该是overcome还是overbalance,还有一个是绝大多数的表达a()marjority of 选项是expand wide vast big。
bec高级试题及答案BEC高级试题及答案一、听力部分1. 听下面一段对话,回答以下问题:(A) What is the main topic of the conversation?(B) What does the woman suggest they do next?(C) Why does the man agree with her suggestion?答案:(A) The main topic of the conversation is about organizing a team-building event.(B) The woman suggests they should invite an external trainer for the event.(C) The man agrees because he believes an external trainer can provide a fresh perspective.2. 听下面一段独白,回答以下问题:(A) What is the speaker's opinion on remote working?(B) What is the potential issue with remote working according to the speaker?(C) What solution does the speaker propose?答案:(A) The speaker believes that remote working can increase productivity.(B) The potential issue is the lack of face-to-face interaction which can lead to communication problems.(C) The speaker proposes regular video conferences to maintain team cohesion.二、阅读部分1. Read the following passage and answer the questions:(A) What is the primary purpose of the article?(B) According to the article, what are the benefits of using renewable energy?(C) What challenges does the author mention regarding renewable energy?答案:(A) The primary purpose of the article is to discuss the advantages and challenges of renewable energy.(B) The benefits include reducing greenhouse gas emissions and promoting energy independence.(C) Challenges include the high initial cost of renewable energy technologies and the intermittent nature of some renewable energy sources.2. Read the following business report and answer the questions:(A) What was the main reason for the company's decline in profits?(B) What measures did the company take to address the issue?(C) What was the outcome of these measures?答案:(A) The main reason for the company's decline in profits was increased competition in the market.(B) The company took measures such as reducing costs and investing in new marketing strategies.(C) The outcome was a gradual recovery in profits over the next year.三、写作部分1. Write an email to a potential client introducing your company's new product. Include the following points:- Briefly describe the product.- Explain the benefits of using the product.- Suggest a meeting to discuss further details.答案:Dear [Client's Name],I hope this email finds you well. I am writing to introduce our latest product, the [Product Name], which we believe could be of great interest to your company.The [Product Name] is designed to [brief description of the product]. It offers several benefits, including [list of benefits], which we believe could significantly enhance your operations.We would be delighted to arrange a meeting to discuss how the [Product Name] could meet your specific needs. Please let us know a convenient time for you.Looking forward to your response.Best regards,[Your Name][Your Position][Your Company]2. Write a report summarizing the key findings of a recent market research study on consumer behavior. Include the following:- The main objective of the study.- The methodology used.- The key findings and their implications for businesses.答案:The main objective of the study was to understand the changing consumer behavior in the digital age. The methodology involved conducting surveys and analyzing data from online transactions.The key findings revealed that consumers are increasingly preferring online shopping due to convenience and better deals. They also value personalized experiences and are more likely to engage with brands that offer them.These findings imply that businesses should focus on enhancing their online presence, offering personalized services, and providing competitive pricing to stay ahead in the market.四、口语部分1. Describe a situation where you had to solve a problem at work. Explain the steps you took to resolve it.答案:In a situation where I had to solve a problem at work, I first identified the root cause of the issue. Then, I gathered all relevant information and consulted with my team members. After discussing potential solutions, we decided on the most feasible one and implemented it. Finally, we monitored the results to ensure the problem was resolved.2. Discuss the importance of effective communication in a business environment.答案:Effective communication is crucial in a business environment as it ensures that all team members are on the same page. It helps in avoiding misunderstandings, promotes collaboration, and leads to better decision-making. Clear communication also contributes to a positive work culture and enhances productivity.。
bec商务英语试题及答案BEC商务英语试题及答案一、听力理解部分(共20分)1. What is the main topic of the meeting?A. Product developmentB. Marketing strategyC. Financial reportD. Staff trainingAnswer: B2. What is the reason for the delay in the project?A. Lack of resourcesB. Technical difficultiesC. Poor communicationD. Unforeseen circumstancesAnswer: D3. What is the woman's role in the company?A. Sales managerB. HR managerC. Finance directorD. Operations managerAnswer: A4. What is the man's opinion about the new marketing campaign?A. He thinks it's too expensive.B. He thinks it's too risky.C. He thinks it's too conservative.D. He thinks it's too innovative.Answer: C5. What is the woman's suggestion for improving customer satisfaction?A. Reducing pricesB. Offering discountsC. Enhancing product qualityD. Improving customer serviceAnswer: D二、阅读理解部分(共30分)Passage 16. According to the article, which of the following is a key factor in business success?A. LocationB. CapitalC. ManagementD. Market demandAnswer: C7. What is the author's view on the importance of a business plan?A. It is essential for every business.B. It is only necessary for large businesses.C. It is not important for small businesses.D. It is only necessary for new businesses.Answer: A8. What does the author suggest as a way to reduce business risks?A. Diversifying productsB. Expanding marketsC. Investing in technologyD. Collaborating with partnersAnswer: DPassage 29. What is the main purpose of the seminar?A. To promote a new productB. To discuss industry trendsC. To provide training on leadershipD. To introduce a new management systemAnswer: B10. Who is the target audience for the seminar?A. Business ownersB. ManagersC. EmployeesD. StudentsAnswer: A11. What is the registration fee for the seminar?A. $100B. $150C. $200D. $250Answer: B12. What is included in the seminar package?A. Lunch and refreshmentsB. AccommodationC. TransportationD. All of the aboveAnswer: A三、语法与词汇部分(共20分)13. The company has announced that it will ________ a new product next month.A. launchB. landC. dropD. releaseAnswer: A14. Despite the economic downturn, our sales ________ by 15% this year.A. have increasedB. have decreasedC. have remainedD. have fluctuatedAnswer: A15. The manager asked her team to ________ the project report before the meeting.A. finalizeB. summarizeC. reviewD. reviseAnswer: A16. The new policy will come into ________ on January 1st.A. effectB. useC. practiceD. operationAnswer: A17. The company's profits have ________ significantly due to the successful marketing campaign.A. soaredB. plummetedC. stabilizedD. fluctuatedAnswer: A四、写作部分(共30分)Task 1: Write an email to a potential client introducing your company and its services. (10 points)Dear [Client's Name],Subject: Introduction to [Your Company Name] and Our ServicesI hope this email finds you well. My name is [Your Name] and I am the [Your Position] at [Your Company Name]. I am writing to introduce our company and the services we offer, which I believe could be of great benefit to your business.[Your Company Name] is a leading provider of [industry or service type], with a strong focus on [specific area or service]. We have been in operation for [number of years] and have built a reputation for [key strengths, such as quality, innovation, customer service, etc.]. Our team consists of [number of employees] dedicated professionals who are experts in their respective fields.We offer a range of services, including [list key services], and we pride ourselves on our ability to tailor our solutions to meet the unique needs of each client. Some of our recent successes include [briefly mention any notable projects or clients].I would be delighted to discuss how [Your Company Name] can assist your company in achieving its goals. Please let me know if you would be interested in setting up a meeting or a call to explore our services further.Thank you for considering [Your Company Name]. I look forward to the opportunity to work with you.Best regards,[Your Name][Your Contact Information]Task 2: Write a report on the recent company retreat and its impact on team morale and productivity. (20 points)[Your Company Name][Date]Report on Recent Company RetreatIntroduction:The purpose of this report is to provide an overview of the recent company retreat and to analyze its impact on team morale and productivity. The retreat was held on [date] at [location] and was attended by [number of participants].Objectives of the Retreat:The main objectives of the retreat were to [list objectives, such as team building, strategy planning, etc.]. The retreat was designed to [describe how the retreat was structured to meet these objectives].Activities and Events:During the retreat, a variety of activities and events were organized to [describe activities and their purposes]. These included [list specific activities], which aimed to [explain how these activities contributed to the objectives].Feedback and Evaluation:Feedback from participants was overwhelmingly positive, with many expressing that the retreat was a valuable experience. [Include any specific quotes or feedback]. A post-retreat survey was conducted to measure the impact on team morale and productivity. The results showed that [describe the results, including any improvements or changes observed].Conclusion:The retreat was a success in achieving its objectives and had a positive impact on team morale and productivity. It is recommended that similar retreats be organized in the future to continue fostering a positive work environment and enhancing team collaboration.[Your Name][Your Position]请注意,以上试题及答案仅供参考,实际BEC考试内容和格式可能有所不同。
高级商务英语(BEC)考试历年真题BEC商务英语高级考试历年真题(1)The Negotiating TableYou can negotiate virtually anything. Projects, resources, expectations and deadlines are all outcomes of negotiation. Some people negotiate deals for a living. Dr Herb Cohen is one of these professional talkers, called in by companies to negotiate on their??behalf . He approaches the art of negotiation as a game because, as he is usually negotiating for somebody else, he says this helps him drain the emotional content from his conversation. He is working in a competitive field and needs to avoid being too adversarial. Whether he succeeds or not, it is important to him to make a good impression so that people will recommend him.The starting point for any deal, he believes, is to identify exactly what you want from each other. More often than not, one party will be trying to persuade the other round to their point of view. Negotiation requires two people at the end saying ‘yes”. This can be a problem because one of them usually begins by saying “no”. However, although this can make talks more difficult, this is often just a starting point in the negotiation game. Top management may well reject the idea initially because it is the safer option but they would not be there if they were not interested.It is a misconception that skilled negotiators are smooth operators in smart suits. Dr Cohen says that one of his strategies is to dress down so that the other side can relate to you. Pitch your look to suit your customer. You do not need to make them feel better than you but, For example, dressing in a style that is not overtly expensive or successful will make you more approachable. People will generally feel more comfortable with somebody who appears to be like them rather than superior to them. They may not like you but they will feel they can trust you.Dr Cohen suggests that the best way to sell your proposal is by getting into the world of the other side. Ask questions rather than give answers and take an interest in what the other person is saying, even if you think what they are saying is silly. You do not need to become their best friends but being too clever will alienate them. A lot of deals are made on impressions. Do not rush what you are saying---put a few hesitations in , do not try to blind them with your verbal dexterity. Also, you should repeat back to them what they have said to show you take them seriously.Inevitably some deals will not succeed. Generally the longer the negotiations go on, the better chance they have because people do not want to think their investment and energies have gone to waste. However , joint venture can mean joint risk and sometimes , if this becomes too great , neither party may be prepared to see the deal through . More common is a corporate culture clash between companies, which can put paid to any deal. Even having agreed a deal, things may not be tied up quickly because when the lawyers get involved, everything gets slowed down as they argue about small details.De Cohen thinks that children are the masters of negotiation. Their goals are totally selfish. They understand the decision-making process within families perfectly. If Mum refuses their request , they will troop along to Dad and pressure him. If al else fails, they will try the grandparents, using some emotional blackmail. They can also be very single-minded and have an inexhaustible supply of energy for the cause they are pursuing. So there are lesson to be learned from watching and listening to children.15 Dr Cohen treats negotiation as a game in order toA put people at easeB remain detachedC be competitiveD impress rivals16 Many people say “no” to a suggestion in the beginning toA convince the other party of their point of viewB show they are not really interestedC indicate they wish to take the easy optionD protect their company’s situation17 Dr Cohen says that when you are trying to negotiate you shouldA adapt your style to the people you are talking toB make the other side feel superior to youC dress in a way to make you feel comfortable.D try to make the other side like you18 According to Dr Cohen, understanding the other person will help you toA gain their friendshipB speed up the negotiationsC plan your next move.Dconvince them of your point of view19 Deals sometimes fail becauseA negotiations have gone on too longB the companies operate in different waysC one party risks more than the other.D the lawyers work too slowly20 Dr Cohen mentions children’s negotiation techniques to show that you shouldA be prepared to try every routeB try not to make people feel guiltyC be careful not to exhaust yourselfD control the decision-making process.关于negotiating techniques的文章。
商务英语(BEC)高级真题为了让大家更好的准备商务英语BEC考试,给大家整理一下剑桥BEC商务英语考试高级真题,下面就和大家分享,来欣赏一下吧。
历年商务英语(BEC)高级真题及参考答案一Text 1Reading 1 hour PART ONEQuestions 1 – 8Look at the statements below and at the five reports about companies on the opposite page from an article giving advice to self-employed consultants about negotiating fees for their services.Which book (A, B, C,D or E) dose each statement 1 –8 refer to ?For each statement ! – 8, make one letter (A, B, C,D or E) on your Answer Sheet .You will need to use some of these letters more than once .Example :Lack of self-confidence will put you at a disadvantage in a negotiation .0 A B C D EThis company has been involved in diversifying its business act6ivities.Although this company is doing well, it has a number of internal difficulties to deal withThis company has reduced the profits it makes on individual itemsOne statistic is a less accurate guide to this company’s performance than anotherThe conditions which have helped this company are likely to be less favourable in the futureThis company’s share price has been extremely volatile over the last twelve monthsThis company is likely to be the subject of a takeover bid in the near futureThis company’s performance exempl ifies a widely held belief历年商务英语(BEC)高级真题及参考答案二8Look at the sentences below and at the five extracts from a book about staff appraisals and feedback on the opposite page .Which new item (A, B, C ,D or E) dose each statement 1 – 8 refer to ? examwFor each statement 1 – 8 , make one letter(A, B, C ,D or E) on your Answer Sheet .You will need to use some of these letters more than once .1 Genuine feedback would release resources to be used elsewhere.2 Managers are expected to enable their staff to work effectively.3 Experts are unlikely to facilitate a move to genuine feedback.4 There are benefits when methods of evaluating performance have been negotiated.5 Appraisals tend to focus on the nature of the face-to-face relationship between employees and their line managers.6 The idea that employees are responsible for what they do seems reasonable.7 Despite experts’ assertion, management structures prevent genuine feedback8 An increasing amount of effort is being dedicated to the appraisal process.APerformance appraisal is on the up and up. It used to represent the one time of year when getting on with the work was put on hold while enormous quantities of management hours were spent in the earnest ritual of rating and ranking performance. Now the practice is even more frequent. This of course makes it all the more important how appraisal is conducted. Human resources professionals claim that managers should strive for objectivity and thus for feedback rather than judgement. But the simple fact of the matter is that the nature of hierarchy distorts the concept of feedback because performance measure are conceived hierarchically. Unfortunately, all too many workers suffer from the injustices that this generates.BThe notion behind performance appraisal- that workers should be held accountable for their performance-is plausible. However, the evidence suggests that the premise is wrong. Contrary to assumptions appraisal is not an effective means of performance improvement- it is judgement imposed rather than feedback, a judgement imposed by the hierarchy. Useful feedback , on the other hand, would be information that told both the manager and worker how well the work system functioned, and suggested ways to make it better.CWithin the production system at the car manufacturer Toyota, there is nothing that is recognizable as performance appraisal. Every operation in the system has an associated measure. The measure has been worked out between the operators and their manager. In every case, the measure is related to the purpose of the work. That measure is the basis of feedback to the manager and worker alike. Toyota’s basic idea is expressed in the axiom “bad news first” . Both managers and workers are psychologicall y safe in the knowledge that it is the system- not the worker –that is the primary influence on performance. It is management’sresponsibility to ensure that the workers operate in a system that facilitates their performance.DIn many companies , performance appraisal springs from misguided as assumptions. To judge achievement, managers use date about each worker’s activity, not an evaluation of the process or system’s achievement of purpose. The result is that performance appraisal involves managers’ judgement overruling their staff’s, ignoring the true influences on performance. Thus the appraisal experience becomes a question of pleasing the boss, particularly in meetings, which is psychologically unsafe and socially driven, determining who is “in” and who is “ out”.EWhen judgement is replaced by feedback in the true sense, organizations will have a lot more time to devote to their customers an历年商务英语(BEC)高级真题及参考答案三8Look at the sentences below and at the five managers’ comments on leadership on the opposite pageWhich new item (A, B, C ,D or E) dose each statement 1 – 8 refer to ?For each statement ! – 8 , make one letter(A, B, C ,D or E) on your Answer Sheet .You will need to use some of these letters more than once .1、Successful leadership involves making sure that employees accept new ideas.2、A good leader can bring success to a company in difficulties3、Leaders should be assessed on the basis of their achievements Examw4、The personalities of good leaders are generally different from those of other managers5、Patience is a valuable quality in a successful leader6、Leaders consider potential changes in what their company does for others7、Good leaders will encourage their staff if their organization is in difficulties8、Leaders need to adapt their behaviour to suit different circumstancesAMaurizio VernaLong-term, visionary business leaders must be prepared to invest to get what they want for their company. They know when and how to apply pressure and to take risks, when they need to display a more hands-off approach. I have a pretty clear view of my ideal business leader, and of course that’s where I ‘m trying to head: he or she should start up and grow a cash-rich, multi-interest international organization of tremendous strength and depth.BSue TuckerThe pace of technological change, and the rate at which businesses are changing , requires leaders to have a particular aptitude for technology and an understanding of the internet. A lot of people are aware of the opportunities here ,but awareness alone isn’t enough: in a true leader this needs to be coupled with clever marketing, product design and technological innovation, and keeping abreast of everything going on in the company. In fact theacid test , I think , is being able to use all of these skills to turn around a failing company.历年商务英语(BEC)高级真题及参考答案四、Multiple choices. (15%)1. _____ these advantages we do not think there is any difficulty in pushing sale.A. WithB. Together withC. WithoutD. As2. The goods are urgently needed. We ______ hope you will deliver them immediately.A. in the caseB. henceC. thereforeD. for3. The market report indicates there is ______ market in South America for about 40 tons a year.A. bigB. noC. aD. the中华考试网4. Thanks to the ______ work of our sales department, your last consignment has been all sold out.A. acceptableB. reasonableC. outstandingD. tolerable5. ______ our general agent, you would also have to look after the advertising.A. To beB. AsC. BeingD. For。
上半年BEC高级考试真题及答案精选上半年BEC高级考试真题及答案精选阅读部分:沪友澈底:part1是讲几家航空公司的发展的问题。
part2是一个貌似什么在公司提倡“SCR”系统的,说要注重公司value啊什么的,后面的实在记不清了,只知道这次阅读很悲催。
写作部分:沪友卜卜豬:作文都写了report。
第一篇是describe & campare the number of customers making reservation in response to three different advertising methods. 大作文选了第一篇,参加一个3天的IT training course 但是作者发现这个course有问题,写detail content of the course , the dissatisfactory unsatisfatory of the course , the way you investigate in it and solution to avoid such problem in the future.沪友橙子cici:小作文是就是描述,比较图表,内容是mailshots,online advertisements,local newspaper 对一个酒店的预约人数的影响。
大作文我写的是proposal,讲的是outsourcing. 问题大概是这样的:Identify the activities that could be outsourced; explain the potential benefit it can bring to the company; How the outsoucing can be organised; How to make sure the quality of the activities outsourced.听力部分:沪友澈底:part1讲的是一家公司的`人在公司多少周年上的讲话,对公司各个section和division做了个回顾和总结。
bec高级试题及答案BEC高级试题及答案1. 阅读以下商务邮件并回答以下问题:Dear Mr. Smith,We are pleased to inform you that your application for the position of Marketing Manager has been successful. We would like to invite you to our office for a final interview on the 15th of March at 10:00 AM. Please confirm your availability at your earliest convenience.Best regards,Jane DoeHR Manager问题:(a) 邮件中提到的面试日期是什么时候?(b) 面试的时间是几点?(c) 谁发的邮件?答案:(a) 面试日期是3月15日。
(b) 面试的时间是上午10:00。
(c) Jane Doe发的邮件。
2. 根据以下信息,完成句子:A: We have a meeting scheduled for tomorrow morning at9:00 AM.B: I'm afraid I can't make it. I have a prior engagement.(a) A说他们有一个会议安排在什么时候?(b) B说他不能参加会议的原因是什么?答案:(a) A说他们有一个会议安排在明天上午9:00。
(b) B说他不能参加会议的原因是因为他有一个先前的约定。
3. 阅读以下对话并回答问题:A: What's the deadline for submitting the project proposal? B: It's due next Friday.问题:(a) 项目提案的截止日期是什么时候?(b) 提交项目提案的时间是什么时候?答案:(a) 项目提案的截止日期是下周五。
bec高级真题第二及答案解析BEC 高级真题第二及答案解析BEC(商务英语证书)高级是一项针对专业商业背景的英语能力考试,通过BEC高级考试可以证明自己在商务交流中具备高级英语能力。
本文将对BEC高级考试第二套真题及其答案进行解析,帮助考生更好地理解考试题型,准备考试。
一、阅读理解本次BEC高级考试第二套真题的第一篇阅读材料是关于跨文化管理的。
该文章主要讲述了全球化时代中,跨国公司如何更好地管理不同文化背景的员工。
在题目中,考生需要根据文章内容,回答一系列与跨文化管理相关的问题。
例如,“What might you suggest about the importance of understanding different cultural backgrounds in the workplace?”等等。
这类型的问题旨在考察考生对于跨文化管理的理解程度,以及如何在跨国商务环境中更好地解决文化差异带来的问题。
二、听力理解BEC高级考试中的听力部分通常由一系列与商务场景相关的对话、演讲或采访组成。
考生需要仔细倾听材料,并根据听到的内容回答相应的问题。
第二套真题中的听力材料主要涉及市场营销和团队合作等方面的话题。
例如,一段对话可能涉及一位销售经理解释公司的市场营销策略,另一段演讲中可能会谈到如何促进团队合作与沟通能力。
这些材料旨在考察考生在商务场景下的听力理解能力,以及对于营销和团队管理等方面的理解。
三、写作能力BEC高级考试的写作部分主要考察考生的商务写作能力。
第二套真题中的写作任务是一份外部活动报告。
考生需要根据所给材料和信息,撰写一份形象活动公司的报告,包括活动目的、规模、参与人数等。
在写作中,考生需要合理组织文段,清晰表达自己的观点和想法。
此外,考生还需要注意语法和拼写的准确性,避免出现不必要的语言错误。
答案解析:对于BEC高级考试的答案解析,可以在参考书籍或在线教育平台的模拟测试中找到。
商务英语(BEC)考试高级阅读真题及答案题目PART ONEQuestions 1 – 8Look at the statements below and at the five reports about companies onλthe opposite page from an article giving advice to self-employed consultants about negotiating fees for their services.Which book (A, B, C,D or E) dose each statement 1 –8 refer to ?λFor each statement ! – 8, make one letter (A, B, C,D or E) on your AnswerλSheet .You will need to use some of these letters more than once .λExample :0 Lack of self-confidence will put you at a disadvantage in a negotiation .0 A B C D E1. This company has been involved in diversifying its business activities.2. Although this company is doing well, it has a number of internal difficulties to deal with3. This company has reduced the profits it makes on individual items4. One statistic is a less accurate guide to this company’s performance than another5. The conditions which have helped this company are likely to be less favourable in the future6. This company’s share p rice has been extremely volatile over the last twelve months7. This company is likely to be the subject of a takeover bid in the near future8. This company’s performance exemplifies a widely held beliefAChemical CompanyMasterson’s interim pr e-tax profits growth of 20% was somewhat inflated as a result of the income received from the disposal of several of the company’s subsidiaries. The underlying 8% rise in operating profits is a more realistic gauge of the company’s true progress. However, Masterson’s impending merger with Bentley and Knight and its appointment of a new chief executive should mean that the company will be able to sustain growth for the foreseeable fut5ure. The share price has varied little during the course of the year and now stands at £6.75BHotel GroupDuring the past year the Bowden Hotel Group has acquired 77 new properties, thus doubling in size . last week the group reported pre-tax profits of £88 million in the first six months of the year, ahead of expectations and helped by a strong performance from its London-based hotels and newly expanded US business. However. There is still some way to go. Integration of the new acquisitions is still not complete and, while the share price has risen recently, major problems with integration have yet to be solved.CHigh-tech CompanyThis time last year a share in Usertech was worth just over £ 1. six months ago it was worth £40. today it is priced at under £8 . if proof were need, here is an illustration of how much of a lottery the technology market can be. But some technology companies are fighting back and Usertech is one of them . What has renewed excitement in the company is the opening of its new American offices in Dallas and its ambitious plans to expand its user base in both North and Latin America.DBuilding CompanyRenton’s share price has risen gradually over the past year from £2.4 to £3.8 . The company has been successful in choosing prime location for its buildings and has benefited from the buoyant demand for housing. Whilst this demand is expected to slow down somewhat during the next year, investors are encouraged by thecompany’s decision to move into building supermarkets. Work has already begun on two sites in London, and the company is expected to sign a contract within the next month for building four large supermarkets in Scotland.EPottery ManufacturerMilton Dishes has been through a shake-up over the past year. The group, which has been cutting margins and improving marketing, may post a small profit this year. The many members of the Milton family, who between them own 58 per cent of the business, have been watching the share price rise steadily and several are looking to sell. Trade rival Ruskin has bought up just over 17 percent of the shares and could well be spurred into further action by the signs of a recovery at the firm.[NextPage]答案:1 D 2 B 3 E 4 A 5 D 6 C 7 E 8 C1.该公司正在对其商业活动进行多样化。
part 1:关于 new products/ideas的
A 好像是说the product is too expensive to be lauched.
B好像是说poor top management focus on take-over etc. other employees then get restless.
C好像是说good ideas fail to realis because of personal gain.
D好像是说need time
E好像consider contingency plan&worst scenarios,还有一点是mass market is not necessarily mean succes。
因为这部分一向会错很多,所以多看了几眼。
part2:不记得了,居然完全没印象了。
part3:comments on a book named"The Upside" 关于risk taken吧。
part4:从小做到大的提醒,看着舒服啊。
写作部分:
小作文:分析2009-2011三年中,来自North America 和Asia的multinational company,对其turnover和profit的变化情况作比较,图形:柱状图
大作文:
Report:关于公司部门内的training。
主要包括以下几个方面的内容:一是,为什么要举办这个training;二是,the outline of the traing;三是,training 的positive 和negative;最后,recommendation for the future。
Proposal:proposal的要求是针对关闭工厂,请分析利弊并提出建议。
听力部分:
1:题目说的是lecture on marketing什么的,分了两部分:第一部分的subtitle不记得了,第二部分好像是什么“in-the-loop marketing”的。
记得几个答案是:over-supply, advertising spend ,messages ,over-stimulated, satisfaction, database(不确定)……junky mails(不确定)。
关于The Global Beach &Jaguar 的它讲得太多了,完全没抓住重点,哪位大侠听到了“which_ had the most effectiveness on the contact of consumers””led Jaguar had a higher_ (我猜的是Percentage)to……”
2:讲的是changes in the co.& the obstacles they face 唯一庆幸的是这次貌似没有什么indian accent
3:(1).Kelly considered the company’s packages to be: 我猜是C,好像是指它很重要。
后面的题序已经记不清了,大概还有关于saving costs;Kelly 对包装的改进,什么在瓶身上干什么什么;一家对手的用了新的箔的什么包装,其中D说了sparkling point 好像是指人们对健康与否的重视,那题选C的……
第一部分是一个Lecture,关于close-loop martketing的,速度相当快。
第二部分是对公司的改变介绍和未来面对的发展困境的表述。
第三部分是关于对产品包装话题展开的讨论。
Part1:marketing method,具体不太记得了。
好像提到什么 support chain 之类的。
Part2:公司存在的问题以及,公司的优势。
Part3:一男一女,两个人讨论关于产品包装的问题。
包括包装的特点,能给公司带来什么好处,采取什么样的包装,某公司的包装上印又笑脸,能让顾客觉得心情好,并且 health 的感觉,所以效果很好,本公司要不要借鉴,借鉴之后可能存在何种问题,该如何解决等等。
口语部分:
Part 1:进去先问了名字和家乡。
问了关于study和理想的employer是啥样的问题。
Partner的问题是为什么要选择这个career和中国的tourist industry以后发展如何。
Part 2:如何做sales campaign
Part 3:staff 不是很motivated,原因和对公司的影响。
之后问了我们三个问题,每个问题都要求两个人分别作答,是关于part3话题的,有一个木有听懂!一个问题是觉得什么因素最能激发motive,还有一个是如何平衡工作和生活。
Part1:这部分比较正常,先问了下个人姓名,专业,喜不喜欢自己的专业,为什么。
专业问题问的是:中国旅游业将来的发展。
part2:先说我的搭档的吧,她先说的,她的好像是关于员工激励,还是团队合作的。
反正我听见她说什么要培养员工间的 corporation。
我提的问题是问她将采取何种措施以实现良好的corporation。
个人觉得,举例子的之类的问题会比较好回答一点。
我的那张纸上,第一个话题好像是 information 或者是international 技术,瞟了一眼,貌似是这些技术在商业场景用的运用之流的,平时准备这个话题较少,就看了下第二个:potential building。
这个是说如果
公司要建立一个新的building,你将考虑哪些因素。
可以跟平时看的东西靠上,就直接选了这个,第三个没看~~ 抓紧时间准备这个了。
part3:discussing 部分:讨论客户关系的。
一个问题是,怎样评估现存的客户关系,第二个是,通过什么方式(how to)去改进(模糊了~~)客户关系。