五星级酒店英语大全

国外生活必备英文词汇全搜索－住宿篇1

前台：

company 陪伴，同伴single room 单人房double room 双人房intend 想要，打算party （参加共同活动的）一批，一组，一组人date 日期，日子

kind 种，类

bath 浴室

shower 淋浴

suite （一套）房间deluxe 豪华的presidential 总统的，总统职务的

available 可用的，合用的，可得到的，可到达的fully 完全地，彻底地name 名字，姓，姓名，名称

address 地址

the phone number 电话号码

be able to 能，会guarantee 保证，担保，包，管

occupancy 占有，占用peak 最高的，高峰的arrival 到来，到达departure 启程，离开，出发

book 预定，定

hotel 旅馆

offer 提出，提供discount 折扣

vacancy 空，空房间solid 全部地

be full up 全满include 包括，包含major 较大范围的，主要的

international 国际的，世界的

provide with 提供

mini-bar 小冰柜

sort 种类，类别

price 价格，价钱

dollar 美元

service 服务，服侍

of course 当然

rate 价格，费用

tax extra 另加税金look forward to 期待，希望

receive 接待，接见，欢迎

guest 旅客，宿客welcome to 欢迎到来bellboy 行李员，旅客服务员

madam 夫人，女士，太太

trip 旅行，旅程

take care of管理，照看

baggage 行李，

carry 运送，手提

suitcase 手提箱，衣箱

show 带领，指引，给看

lead 带领，引领，领路

give sb.a hand帮...的

忙

allow 允许，准许

wish 愿，希望

pleasant 令人愉快的，

舒适的

enjoy 享受

a good time 快乐时光

pleasure 快乐，愉快，

高兴

not at all 不用谢，没

关系

mention 提及，提到

registration登记，注册

at one's service 为...

服务

behind 在后面，在...背

后

remember 记住，记得

return 送还，还归

firmly 稳固地

go to bed 上床睡觉

check 检查，核对

list 名单，一览表

fill to 填写

form 表格

have a look 看一看

passport 护照

mind 介意，反对

fill out 填写

prepare 准备，预备

key card 出入证

seat 座位

file 档案

identification身分的

证明

straight 马上，立刻

separately 单独地

opposite 在...的对面

gift 礼品，礼物

elevator [美]电梯

directly 直接地

straight 笔直的

traffic 交通

distance 直接地

intersection 交叉点，

十字路口

suggest 建议，提出（意

见，计划）等

popular 受欢迎的，大众

（或某种人）喜爱的

tourist 旅行者，游览

者，观光者

famous 著名的，出名的

tourist attraction 旅

游胜地

history 历史

direction 方向，方位

well-known 出名的，众

所周知的

scene 景色，景象

attractive 有吸引人

的，引起兴趣的

interest 兴趣

dynasty 王朝，朝代

classical 古典的

architecture建筑风格

exquisite 精致的，精巧

的

artistic value 艺术价

值

chance 机会

feast one's eyes让某人

一包眼福

typical 典型的，代表性

的

pearl 珍珠

The Jade Buddha Temple

玉佛寺

what's more 另外

construction建造，构

造，结构

magnificent 壮丽的，宏

伟的

enjoy 欣赏，喜爱

stamp 邮票

stick 粘贴，张贴

envelope 信封，封套

sticker 背后有粘胶的

标签

ticket 票

airline 航空公司

wonder 想知道

consider 考虑，细想

in advance 预先

economy 经济

time-table 时刻表

flight 班机

airport 机场

国外生活必备英文词汇

全搜索－住宿篇2

rear stalls 戏院正方后

座

in order 妥当，就绪

suppose 猜想，料想，想

象

matinee 日戏

dress circle戏院的二楼

厅

cancel 取消

except 除...之外

performance 演出

acrobatic 杂技的

prefer 更喜欢

exchange 兑换，（货币）

交换

bill 钞票，纸币

currency 货币

according to根据...所

说，按照

equivalent 相等的，相

当的

note 纸币

sign 签名，署名

exchange memo 兑换水单

counter 柜台

prohibit 禁止，阻止

government 政府

information 信息

bottom line 底线

endorse 在（支票等）背

面签名，背书

signature 签名，署名

top line 头一行

receipt 收据，收条

amount 数额

certificate 单据

purchase 买，购买，购

置，所购物

countersign 副署，连署

in duplicate（正副）一

式两份

policy 政策，方针

understand 懂，理解

awfully 非常，很

describe 描绘，叙述，

形容

apologize 道歉

trouble 麻烦，烦恼

manager 经理

solve 解决

carelessness粗心，疏

忽，粗枝大叶

advise to 劝...

inconvenience 不方便

toilet 洗室

sincerely 真诚地，诚恳

地，真挚地

previous 先的，前的

occupant 占有人，占用

者，居住者

access 进入

responsible 有责任的，

（应）责任的

necklace 项圈，项链

safety box 保险柜

arrange 安排

in touch with 联系，接

触

as soon as 一...就...

try one's best 努力，

尽力

possible 可能的

regulation 规则，规章，

法规

noise 噪音，嘈杂声

several 几个，数个

misunderstand 误会，误

解

explain 解释，说明

relax 放松

calm 使平静，使镇定

in charge 主管

housemaid 客房服务员

release 再出租

measure 措施，方法

understaffed人员太少

的，人员不足的

accommodation cost 宿

费

cashier 出纳

check in 入住登记

check out 办理退房手续

deluxe suite豪华套间

dining hall 餐厅

double room 双人间

foreign exchange

counter 外币兑换处

hotel directory 旅馆指

南

hotel lobby 饭店大堂

hotel rates 房价

information desk 总台

porter 行李员

reservation desk 预定

处

room charge sheet 房价

表

room with bath 带有浴

室的客房

room with good

ventilation 通风良好

的客房

single room 单人间

suite 套间

telephone operator 总

机接线员

in touch with 联系，接

触

as soon as 一...就...

try one's best 努力，

尽力

possible 可能的

regulation 规则，规章，

法规

noise 噪音，嘈杂声

several 几个，数个

misunderstand 误会，误

解

explain 解释，说明

relax 放松

calm 使平静，使镇定

in charge 主管

housemaid 客房服务员

release 再出租

measure 措施，方法

understaffed人员太少

的，人员不足的

accommodation cost 宿

费

cashier 出纳

check in 入住登记

check out 办理退房手续

deluxe suite豪华套间

dining hall 餐厅

double room 双人间

foreign exchange

counter 外币兑换处hotel directory 旅馆指南

hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处

room charge sheet 房价表

room with bath 带有浴室的客房

room with good ventilation 通风良好的客房

single room 单人间suite 套间

telephone operator 总机接线员

国外生活必备英文词汇全搜索－饮食篇1

餐具：

coffee pot 咖啡壶coffee cup 咖啡杯paper towel 纸巾napkin 餐巾

table cloth 桌布

tea -pot 茶壶

tea set 茶具

tea tray 茶盘

caddy 茶罐

dish 碟

plate 盘

saucer 小碟子

rice bowl 饭碗chopsticks 筷子

soup spoon 汤匙

knife 餐刀

cup 杯子

glass 玻璃杯

mug 马克杯

picnic lunch 便当

fruit plate 水果盘toothpick 牙签

中餐：

bear's paw 熊掌

breast of deer 鹿脯beche-de-mer; sea cucumber 海参

sea sturgeon 海鳝salted jelly fish 海蜇皮

kelp, seaweed 海带abalone 鲍鱼

shark fin 鱼翅scallops 干贝

lobster 龙虾

bird's nest 燕窝

roast suckling pig 考乳猪

pig's knuckle 猪脚boiled salted duck 盐水鸭preserved meat 腊肉

barbecued pork 叉烧

sausage 香肠

fried pork flakes 肉松

BAR-B-Q 烤肉

meat diet 荤菜

vegetables 素菜

meat broth 肉羹

local dish 地方菜

Cantonese cuisine 广东

菜

set meal 客饭

curry rice 咖喱饭

fried rice 炒饭

plain rice 白饭

crispy rice 锅巴

gruel, soft rice ,

porridge 粥—

noodles with gravy 打

卤面

plain noodle 阳春面

casserole 砂锅

chafing dish, fire pot

火锅

meat bun 肉包子

shao-mai 烧麦

preserved bean curd 腐

乳

bean curd 豆腐

fermented blank bean

豆豉

pickled cucumbers 酱瓜

preserved egg 皮蛋

salted duck egg 咸鸭蛋

dried turnip 萝卜干

西餐与日本料理：

menu 菜单

French cuisine 法国菜

today's special 今日特

餐

chef's special 主厨特

餐

buffet 自助餐

fast food 快餐

specialty 招牌菜

continental cuisine 欧

式西餐

aperitif 饭前酒

dim sum 点心

French fires 炸薯条

baked potato 烘马铃薯

mashed potatoes 马铃薯

泥

omelette 简蛋卷

pudding 布丁

pastries 甜点

pickled vegetables 泡

菜

kimchi 韩国泡菜

crab meat 蟹肉

prawn 明虾

conch 海螺

escargots 田螺braised

beef 炖牛肉

bacon 熏肉

poached egg 荷包蛋

sunny side up 煎一面荷

包蛋

over 煎两面荷包蛋

fried egg 煎蛋

over easy 煎半熟蛋

over hard 煎全熟蛋

scramble eggs 炒蛋

boiled egg 煮蛋

stone fire pot 石头火

锅

sashi 日本竹筷

sake 日本米酒

miso shiru 味噌汤

roast meat 铁板烤肉

sashimi 生鱼片

butter 奶油

冷饮：

beverages 饮料

soya-bean milk 豆浆

syrup of plum 酸梅汤

tomato juice 番茄汁

orange juice 橘子汁

coconut milk 椰子汁

asparagus juice 芦荟汁

grapefruit juice 葡萄

柚汁

vegetable juice 蔬菜汁

ginger ale 姜汁

sarsaparilla 沙士

soft drink 汽水

coco-cola (coke) 可口

可乐

tea leaves 茶叶

black tea 红茶

jasmine tea 茉莉(香片)

tea bag 茶包

lemon tea 柠檬茶

white goup tea 冬瓜茶

honey 蜂蜜

chlorella 绿藻

soda water 苏打水

artificial color 人工

色素

ice water 冰水

mineral water 矿泉水

distilled water 蒸馏水

long-life milk 保久奶

condensed milk 炼乳;

炼奶

cocoa 可可

coffee mate 奶精

coffee 咖啡

iced coffee 冰咖啡

white coffee 牛奶咖啡

black coffee 纯咖啡

ovaltine 阿华田

chlorella yakult 养乐

多

essence of chicken 鸡

精

ice-cream cone 甜筒

sundae 圣代; 新地

ice-cream 雪糕

soft ice-cream 窗淇淋

vanilla ice-cream 香草

冰淇淋

ice candy 冰棒

milk-shake 奶昔

straw 吸管

国外生活必备英文词汇

全搜索－饮食篇2

水果：

pineapple 凤梨

watermelon 西瓜

papaya 木瓜

betelnut 槟榔

chestnut 栗子

coconut 椰子

ponkan 碰柑

tangerine 橘子

mandarin orange 橘

sugar-cane 甘蔗

muskmelon 香瓜

shaddock 文旦

juice peach 水蜜桃

pear 梨子

peach 桃子

carambola 杨桃

cherry 樱桃

persimmon 柿子

apple 苹果

mango 芒果

fig 无花果

water caltrop 菱角

almond 杏仁

plum 李子

honey-dew melon 哈密瓜

loquat 枇杷

olive 橄榄

rambutan 红毛丹

durian 榴梿

strawberry 草莓

grape 葡萄

grapefruit 葡萄柚

lichee 荔枝

longan 龙眼

wax-apple 莲雾

guava 番石榴

banana 香蕉

熟菜与调味品：

string bean 四季豆

pea 豌豆

green soy bean 毛豆

soybean sprout 黄豆芽

mung bean sprout 绿豆

芽

bean sprout 豆芽

kale 甘蓝菜

cabbage 包心菜; 大白

菜

broccoli 花椰菜

mater convolvulus 空心

菜

dried lily flower 金针

菜

mustard leaf 芥菜

celery 芹菜

tarragon 蒿菜

beetroot, beet 甜菜

agar-agar 紫菜

lettuce 生菜

spinach 菠菜

leek 韭菜

caraway 香菜

hair-like seaweed 发菜

preserved szechuan

pickle 榨菜

salted vegetable 雪里

红

lettuce 莴苣

asparagus 芦荟

bamboo shoot 竹笋

dried bamboo shoot 笋

干

chives 韭黄

ternip 白萝卜

carrot 胡萝卜

water chestnut 荸荠

ficus tikaua 地瓜

long crooked squash 菜

瓜

loofah 丝瓜

pumpkin 南瓜

bitter gourd 苦瓜

cucumber 黄瓜

white gourd 冬瓜

gherkin 小黄瓜

yam 山芋

taro 芋头

beancurd sheets 百叶

champignon 香菇

button mushroom 草菇

needle mushroom 金针菇

agaricus 蘑菇

dried mushroom 冬菇

tomato 番茄

eggplant 茄子

potato, spud 马铃薯

lotus root 莲藕

agaric 木耳

white fungus 百木耳

ginger 生姜

garlic 大蒜

garlic bulb 蒜头

green onion 葱

onion 洋葱

scallion, leek 青葱

wheat gluten 面筋

miso 味噌

seasoning 调味品

caviar 鱼子酱

barbeque sauce 沙茶酱

tomato ketchup, tomato

sauce 番茄酱

mustard 芥茉

salt 盐

sugar 糖

monosodium glutamate ,

gourmet powder 味精

vinegar 醋

sweet 甜

sour 酸

bitter 苦

lard 猪油

peanut oil 花生油

soy sauce 酱油

green pepper 青椒paprika 红椒

star anise 八角cinnamon 肉挂

curry 咖喱

maltose 麦芽糖

糖与蜜饯：

jerky 牛肉干

dried beef slices 牛肉片

dried pork slices 猪肉片

confection 糖果

glace fruit 蜜饯marmalade 果酱

dried persimmon 柿饼candied melon 冬瓜糖red jujube 红枣

black date 黑枣

glace date 蜜枣

dried longan 桂圆干raisin 葡萄干

chewing gum 口香糖nougat 牛乳糖

mint 薄荷糖

drop 水果糖marshmallow 棉花糖caramel 牛奶糖

peanut brittle 花生糖castor sugar 细砂白糖granulated sugar 砂糖sugar candy 冰糖butter biscuit 奶酥rice cake 年糕

moon cake 月饼

green bean cake 绿豆糕popcorn 爆米花chocolate 巧克力marrons glaces 糖炒栗子

国外生活必备英文词汇全搜索－饮食篇3

牛排与酒：

breakfast 早餐

lunch 午餐

brunch 早午餐

supper 晚餐

late snack 宵夜

dinner 正餐

ham and egg 火腿肠buttered toast 奶油土司

French toast 法国土司muffin 松饼

cheese cake 酪饼

white bread 白面包brown bread 黑面包French roll 小型法式面包

appetizer 开胃菜

green salad 蔬菜沙拉

onion soup 洋葱汤

potage 法国浓汤

corn soup 玉米浓汤

minestrone 蔬菜面条汤

ox tail soup 牛尾汤

fried chicken 炸鸡

roast chicken 烤鸡

steak 牛排

T-bone steak 丁骨牛排

filet steak 菲力牛排

sirloin steak 沙朗牛排

club steak 小牛排

well done 全熟

medium 五分熟

rare 三分熟

beer 啤酒

draft beer 生啤酒

stout beer 黑啤酒

canned beer 罐装啤酒

red wine 红葡萄酒

gin 琴酒

brandy 白兰地

whisky 威士忌

vodka 伏特加

on the rocks 酒加冰块

rum 兰酒

champagne 香槟

其他小吃：

meat 肉

beef 牛肉

pork 猪肉

chicken 鸡肉

mutton 羊肉

bread 面包

steamed bread 馒头

rice noodles 米粉

fried rice noodles 河

粉

steamed vermicelli

roll 肠粉

macaroni 通心粉

bean thread 冬粉

bean curd with odor 臭

豆腐

flour-rice noodle 面粉

noodles 面条

instinct noodles 速食

面

vegetable 蔬菜

crust 面包皮

sandwich 三明治

toast 土司

hamburger 汉堡

cake 蛋糕

spring roll 春卷

pancake 煎饼

fried dumpling 煎贴

rice glue ball 元宵

glue pudding 汤圆

millet congee 小米粥

cereal 麦片粥

steamed dumpling 蒸饺

ravioli 馄饨

饭店交流用语之欢迎、问

候用语

1、Good

morning(afternoon,

evening), sir(madam)

早上（下午、晚上）好，

先生（夫人）。

2、How do you do?

您好！（初次见面）

Glad to meet you.

很高兴见到您。

3、How are you?

您好吗？

Fine, thanks. And you?

很好，谢谢。您好吗？

4、Welcome to our hotel

(restaurant, shop).

欢迎到我们宾馆（餐厅、

商店）来。

5、Wish you a most

pleasant stay in our

hotel.

愿您在我们宾馆过得愉

快。

6、I hope you will enjoy

your stay with us.

希望您在我们宾馆过得

愉快。（客人刚入店时）

I hope you are enjoying

your stay with us.

希望您在我们宾馆过得

愉快。（客人在饭店逗留

期间）

I hope you have enjoyed

your stay with us.

希望您在我们宾馆过得

愉快。（客人离店时）

7、Have a good time!

祝您过得愉快！

8、***hotel, front desk.

Can I help you?

***饭店，前厅。您找谁？

9、Sorry, I’ve dialed

the wrong number.

对不起，我拨错号了。

10、May I speak to your

general manager?

能和你们总经理说话

吗？

Speaking.

我就是。

11、Sorry, he is not in

at the moment.

对不起，他现在不在。

Would you like to leave

a message?

您要留口信吗？

12、Pardon.

对不起，请再说一遍，好

吗？

I beg your pardon.

对不起，请再说一遍，好

吗？

饭店交流用语之祝贺用

语

13、Congratulations!

祝贺您！

14、Happy birthday!

生日快乐！

15、Happy new year!

新年快乐！

16、Merry Christmas!

圣诞快乐！

17、Have a nice holiday!

假日快乐！

18、Wish you every

success!

祝您成功！

答谢和答应语:

19、Thank you (very

much).

谢谢您（非常感谢）。

20、Thank you for your

advice (information,

help)

感谢您的忠告（信息、帮

助）。

21、It’s very kind of

you.

谢谢，您真客气。

22、You are welcome.

不用谢。

23、Not at all.

不用谢。

Don’t mention it.

不用谢。

24、It’s my pleasure.

非常高兴为您服务。

(With pleasure.)

(My pleasure.)

25、I am at your

service.

乐意为您效劳。

26、Thank you for

staying in our hotel.

感谢您在我们酒店下榻。

27、I’m sorry.

很抱歉。

28、Excuse me.

对不起。

29、I’m sorry, It’s my

fault.

很抱歉。那是我的过错。

30、Sorry to have kept

you waiting.

对不起，让您久等了。

31、Sorry to interrupt

you.

对不起，打扰您了。

32、I’m sorry about

this.

对此表示抱歉。

33、I apologize for

this.

我为此道歉。

34、That’s all right.

没关系。

35、Let’s forget it.

算了吧。

饭店交流用语之征询和

指路用语

36、Can(May)I help you?

我能帮您什么吗？

Yes, please.

好的。

37、What can I do for

you.

我能为您干点什么？

38、Is there anything I

can do for you?

有什么能为您效劳的

吗？

39、Just a moment,

please.

请稍等一下。

40、May I use your

phone?

我能借用您的电话吗？

Certainly.

当然可以。

Yes, of course.

当然可以。

41、Go

upstairs/downstairs.

上楼/下楼。

42、It’s on the second

(third) floor.

在二（三）楼。

43、Excuse me.

对不起。

Where is the washroom

(restroom, elevator)?

请问盥洗室（休息室、电

梯）在哪儿？

This way, please.

请这边走

Turn left /right.

往左转/右转。

45、It’s in the lobby

near the main entrance.

在大厅靠近大门。

46、It’s in th e

basement at the end of

the corridor.

在地下室走廊尽头。

饭店交流用语之提醒和

告别用语

47、Mind/(Watch)your

step.

请走好。

48、Please be careful.

请当心。

49、Please don’t leave

anything behind.

请别遗忘您的东西。

50、Don’t worry.

别担心。

51、Take it easy.

放心好了。

52、Please don’t smoke

here.

请不要在这边抽烟。

53、Goodbye.

再见。

54、See you late.

再见。

55、Good night.

晚安。

56、See you tomorrow. 明天见。

57、Goodbye and thank you for coming.

再见，谢谢您的光临。58、Goodbye and hope to see you again.

再见，希望再见到您。59、Have a nice trip! 一路平安！

60、Wish you a pleasant journey! Good luck!

祝您旅途愉快！祝您好运！

饭店交流用语之前厅和

客房部用语

1、Have you a reservation?

您预定过了吗？

2、May I know your name and room number?

您能告诉我您的名字与

房间号吗？

3、Here is your room key.

给您房间钥匙。

4、Please pay at the cashier’s desk over there.

请去那边帐台付款。

5、Are these your baggage?

这些是您的行李吗？

May I take them for you? 我来帮您拿好吗？

6、Housekeeping, may I come in?

客房服务员，我可以进来吗？

7、Leave your laundry in the laundry in the laundry bag behind the bathroom door.

请把要洗的东西放在浴

室门后的洗衣袋中。

8、I hope I’m not disturbing you.

我希望没有打扰您。

9、One moment, madam. I’ll bring them to you right away.

等一会儿，夫人。我马上送来。

10、I’ll send for an electrician( doctor, ……)我给您请电工（大

夫……）。

餐饮部：

11、Sit down, please.

Here is the menu.

请坐，给您菜单，先生。

May I take your order,

sir?

您要点菜吗？

12、What would you like

to have, coffee or tea?

您要喝咖啡还是茶？

13、Would you like to

have any wine with you

dinner?

您用餐时要喝点酒吗？

14、Service hours are:

（餐厅）供应时间是：

早餐7点到9点。

午餐11点半到1点半。

晚餐6点半到8点半。

15、Here is the bill.

Please sign it.

这是您的账单，请签字。

饭店交流用语之销售用

语

005-1-4 15:40:12

1、What kind of

rooms(foods) would you

like to have?

您需要什么样的房间（吃

什么样的菜）？

2、Here is a brochure of

our hotel and tariff.

这是介绍我们饭店的小

册子和价目表。

3、We’ll give you a

10%(ten percent )

discount.

我们给您九折优惠。

4、We’ll offer tour

guides complimentary

breakfasts.

我们给陪同提供免费早

餐。

5、We accept your terms.

我们接受您的条件。

6、May I introduce

myself?

让我介绍我自己。

7、May I present you a

litter souvenir?

请接受我们的一点小纪

念品。

8、Let’s drink to our

friendship!

为我们的友谊干杯！

9、Let me propose a

toast to the health of

our guests!

建议为在座客人的健康

干杯！

10、Cheers!(Bottoms!)

干杯！

11、How do you like

Chinese food?

您喜欢中国菜吗？

12、What do you think of

our service?

您对我们的服务有什么

意见？

13、Thank you for your

comments(compliment,

suggestions).

谢谢您给我们提的意见

（赞扬、建议）。

14、I’m afraid it’s

against the hotel’s

regulations.

这是违反饭店规章制度

的。

15、In our hotel we

don’t accept tips.

我们饭店是不收小费的。

It’s our pleasure to

serve our guests well.

我们为能为客人服务好

而感到高兴。

Thank you all the same.

然而，还是要谢谢您。

16、I’m afraid you’ll

have to pay for the

damage.

您必须赔偿。

17、Thank you for

telling us about it.

谢谢您告诉我们

I’ll look into the

mater right away.

我马上去处理这件事情。

18、I assure you it wont

happen again.

我保证此类事情不会再

发生。

19、Pleas e don’t worry,

sir (madam)

先生（夫人），请不必担

心。

I will send someone up

to your room right

away.

我马上派人到你的房间

去。

20、I can’t guarantee

anything, but I’ll try

my best.

我不能保证，但我会尽力

而为。

21、What can I show you.

您要买什么？

22、How do you like this

fashion (color, size,

design )?

您喜欢这种款式（颜色、

尺寸、图案）吗？

23、The extra large size

of this color is out of

stock.

这种颜色的特大号已经

卖完了。

Please try us again

tomorrow.

请明天再来看看。

24、They are altogether

175(one hundred and

seventy-five) Yuan.

共计175元。

You may pay in cash or

with credit card.

您可以付现金也可以用

信用卡。

25、You have made a good

choice, you have very

good taste.

您真会买东西，眼力真

好。

宾馆英语之预订房间

1．I'd like to book a

double room for Tuesday

next week．

下周二我想订一个双人

房间。

2．What's the price

difference？

两种房间的价格有什么

不同？

3．A double room with a

front view is 140

dollars per night，one

with a rear view is 115

ollars per night．

一间双人房朝阳面的每

晚140美元，背阴面的每

晚115美元。

4．I think I'll take the

one with a front view

then．

我想我还是要阳面的吧。

5．How long will you be

staying？

您打算住多久？

6．We'll be leaving

Sunday morning．

我们将在星期天上午离

开。

7．And we look forward

to seeing you next

Tuesday．

我们盼望下周二见到您。

8．I'd like to book a

single room with bath

from the after-noon of

October 4 to the

morning of October 10．

我想订一个带洗澡间的

单人房间，10月4日下午

到10月10日上午用。

9．We do have a single

room available for

those dates．

我们确实有一个单间，在

这段时间可以用。

10． What is the rate，

please？

请问房费多少？

11．The current rate is

＄ 50 per night．

现行房费是50美元一天。

12． What services come

with that？

这个价格包括哪些服务

项目呢？

13．That sounds not bad

at all． I'll take it．

听起来还不错。这个房间

我要了。

14． By the way， I'd

like a quiet room away

from the street if the

is possible．

顺便说一下，如有可能我

想要一个不临街的安静

房间。

Dialogue A

A：Room

Reservations．Good

afternoon．

B：I'd like to book a

double room for Tuesday

next week．

A：That's fine， sir． A

double room for

Tuesday，

September12th， with a

front view or rear

view？

B：What's the price

difference？

A： A double room with

a front view is 140

dollars per night，one

with a rear view is 115

dollars per night．

B：I think I'll take the

one with a front view

then．

A： How long will you be

staying？

B： We'll be leaving

Sunday morning．

A： That will be five

nights， sir．Thank you

very much，and we look

forward to seeing you

next Tuesday．

B： Good． That's all

settled

then． Good-bye．

A： Good-bye．

Dialogue B

A：Advance

Reservations．Can I

help you？

B：Yes，I'd like to book

a single room with a

bath from the afternoon

of October 4 to the morning of October 10．A： Yes， we do have a single room available for those dates．

B： What is the rate，please？

A： The current rate is ＄50 per night．

B： What services come with that？

A： For＄50 you'll have a radio， a color television， a telephone and a major international newspaper delivered to your room everyday．B： That sounds not bad at all．I'll take it．A：Very good． Could you tell me your name， sir，please？

B： Yes， it is Moore．A： How do you spell it，please？

B： It's M-O-O-R-E．A：M-O-O-R-E．And what is your address，please？

B：It is 3600 Montague Boulevard，Hattiesburg，Mississiippi39401 U．S．A．．

A： Excuse me， sir， but could you speak a

little more slowly，please？

B：Sure，no problem．It's 3600 Montague Boulevard，Hattiesburg，Mississippi 39401 U．S．A．．Have you got it？

A：Yes，so it is 3600 Montague Boulevard，Hattiesburg，Mississippi 39401 U．S．A．．

B： That's right．

A： What about your telephone number？

B：（601） 264-9716． By the way， I'd like a quiet room away from the street if that is possible．

A：A quiet room away from the street is preferred．O．K．．We'll mail you a reservation card confirming your booking as soon as

possible．We look

forward to your visit．

B：Thank you and

good-bye．

A：Good-bye．

Words and Expressions

settle v．解决

available a．可得

到的，有用的

confirm vt．使坚定，

认可

Mississippi n．密西

西比（美国州名）

宾馆英语之在宾馆门口

15．Welcome to our

hotel．

欢迎光临。

16．So you have got

altogether four pieces

of baggage？

您一共带了4件行李，是

不是？

17． Let me have a check

again．

让我再看一下。

18．The Reception Desk

is straight ahead．

接待处就在前面。

19．After you, please．

你先请。

20．Excuse me, where can

I buy some cigarettes？

劳驾。我到哪儿可买到香

烟？

21．There is a shop on

the ground floor．

一楼有个商店。

22．It sells both

Chinese and foreign

cigarettes．

在那儿可买到中国香烟

和外国香烟。

23．Can I also get some

souvenirs there？

也可以买到纪念品吗？

24．There is a counter

selling all kinds of

souvenirs．

有个柜台出售各种各样

的纪念品。

25．Excuse me, where is

the restaurant？

劳驾，请问饭厅在哪儿？

26．We have Chinese

restaurant and a

western－style

restaurant．Which one

do you prefer？

我们有中餐厅和西餐厅，

你愿意去哪个？

27．I'd like to try some

Chinese food today．

今天我想尝尝中国菜。

Dialogue A

（A car pulls up in

front of Huatian Hotel

and a doorman

（A） goes forward to

meet the guests B and C,

opening the door of the

car for them．）

A：Good evening，sir and

madam．Welcome to our

hotel．

Mr Bell（B）:

Thanks．Good evening．

A：（Opening the trunk,

taking out the baggage

and looking at the name

on the baggage tags）

I'm the doorman,

sir． So you have got

altogether four pieces

of baggage？

B： Er． Maybe five,

Margaret（C）？

A：Five？Oh, sorry． Let

me have a check again．

C：Oh，no，Henry．Always

poor memory！We've got

only four．

B：I see．

（To the doorman）

Sorry，boy． You're

right． Four pieces．

A： Never mind,

sir． The Reception

Desk is straight

ahead．After you，

please．

B：Yes，thank you．

Dialogue B

A： Excuse me． Where

can I buy some

cigarettes？

B： There is a shop on

the ground floor． It

sells both Chinese and

foreign cigarettes．

A：Can I also get some

souvenirs there？

B：Yes, sir．There is a

counter selling all

kinds of souvenirs．

A： By the way, where is

the men's room？

B：There is one at the

end of the corridor．

A：Thank you．

B： You are welcome．

Dialogue C

A：Excuse me, where is

the restaurant？

B：We have Chinese

restaurant and a

western-style

restaurant．Which one

do you prefer？

A：I'd like to try some

Chinese food today．

B： The Chinese

restaurant is on the

second floor．

A： What are the hours

at the restaurant？

B：Breakfast 6: 0 to 9:

00 a.m. ; Lunch 11: 30

a.m. to2: 00 p．m. ;

Dinner 5: 30 to 9: 00

p.m.

A：Thank you．

B： You're welcome．

Words and Expressions

cigarette n．香

烟、纸烟

souvenir n．纪念

品，纪念物

corridor n．走廊

宾馆英语之在接待处 1

28．I want a double room

with a bath．

我要一间有浴室的双人

房。

29．How much a day do you

charge？

每天收费多少？

30．It is hundred yuan

a day including heating

fee， but excluding

service charge．

一百元一天，包括供暖费

但不包括服务费。

31．It's quite

reasonable．

收费十分合理。

32．How long do you

intend to stay in this

hotel？

您准备住多久？

33．Have you got through

with the check－in

procedure？

你是否已经办妥住宿登

记手续？

34． Can I book a single

room for my friend

beforehand as he will

arrive in Shanghai

tomorrow morning？

我能为我的朋友预订一

间单人房吗？他将于明

天早上到达上海。

35．Would you mind

filling in this form

and pay a hundred yuan

in advance for him．

请填好并预付一百元钱。

36．This is a receipt

for paying in

advance．Please keep

it．

这是预付款收据，请收

好。

37．Have you any vacant

（spare） room in the

hotel？

旅馆里有空余房间吗？

38．Sorry， we have no

vacant（spare） room for

you． But I can

recommend you to the

Orient Hotel where you

may get a spare room．

对不起，我们已经客满

了。但是我可以介绍您去

东方饭店，那里有空余的

房间。

39．Good afternoon， my

room number is 321．Any

mail for me？

下午好！我的房号是321。

有我的信吗？

40．Yes．You have two

letters and one

telegram， also a

message was left by a

lady before one hour．

有的。您有两封信和一封

电报，一小时前有一位小

姐来电话留言给您。

41．I'll mail a letter

to U．S．A．by airmail．

我要寄一封航空信到美

国。

42．How much do I have

to pay for you？

我要付多少钱？

43．A letter generally

mails to

America—Europe—Afri

ca by airmail． First 20

grams is 20 yuan．

通常一封寄到美国、欧

洲、非洲的航空信，20克

收费20元。

Dialogue A

（A：Receptionist B：

Guest）

B： I want a double room

with a bath．How much aa

day doyou charge？

A： It is a hundred yuan

a day including heating

fee but excluding

service charge．

B：It's quite

reasonable．

A：How long do you

intend to stay in this

hotel？

B：I shall leave in a

fortnight（half a

month）．

A：Have you got through

with the check－in

procedure？

B：Oh，yes，I'm going to fill in the form of registration right now．Can I book a single room for my friend before hand as he will arrive in Shanghai tomorrow morning？

A：Sure．Here is the form for reservations．Would you mind filling in this form and pay hundred yuan in advance for him．

B：All right． This is one hundred yuan to pay for my reservation．A：Thank you．This is a receipt for paying in advance．Please keep it．

Dialogue B

B： Have you any vacant （spare） room in the hotel？

A：Sorry，we have no vacant（spare） room for you． But I canre commend you to the Orient Hotel where you may get as pare room．B：That sounds very good！Can I book the plane ticket（train ticket，ship ticket）here？

A：Please go to the CAAC office to book your plane ticket．If you want to book your train ticket or ship ticket，you'd better go to the Shanghai International TravelService．

B： Could you tell me how many kinds of rooms do you have？

A：There are single rooms， double rooms，suites and deluxe suites in our hotel． Every room is equipped with a bat hand a telephone．

B：Oh，I see．Thanks．A：You are welcome．Dialogue C

（A： Guest B：Receptionist）

A：Good afternoon，my room number is 321．Any mail for me？

B：Yes．You have two letters and one

telegram， also a

message was left by a

lady before one hour．

A：Let me see who

called…？ I have to

make a phone call．Will

you get me the party？

Here is the number．

B： OK．Wait for

moment．… Here is your

party．

A： Thank you．I'll mail

a letter to U． S． A．by

airmail．How much do I

have to pay for you？

B：A letter generally

mall to America-

Europe- Africa by

airmail．First 20 grams

is 20 yuan．Each

additional 20grams is

15 yuan．

A：Oh，I see．Thank you

very much．

Words and Expressions

heating fee 供暖费

exclude

vt．把……排除在外

reasonable a．（价

钱）公道的，不贵的

fortnight n．十四

日，两星期

procedure n．过程，

步骤，程序

check－in procedure 住

宿登记手续

registration n．登

记，注册

deluxe suites 豪华套房

宾馆英语之在接待处 2

2005-1-18 22:34:50

44．Yes， we do have a

reservation for you．

对了，我们这儿是有您预

订的房间。

45．Would you please

fill out this form

while I prepare your

key card for you？

请您把这份表填好，我同

时就给您开出入证，好

吗？

46．What should I fill

in under ROOM NUMBER？

“房间号码”这一栏我

该怎么填呢？

47．I'll put in the room

number for you later

on．

过会儿我来给您填上房

间号码。

48．You forgot to put in

the date of your

departure．

您忘了填写离店日期了。

49．And here is your

key，Mr．Bradley．Your

room number is 1420．

给您房间的钥匙，布拉德

利先生。您的房间号码是

1420。

50．It is on the 14th

floor and the daily

rate is＄90．

房间在14层，每天的房费

是90美元。

51． Please make sure

that you have it with

you all the time．

请务必随时带着它。

52． My business

negotiation has

progressed much more

slowly than I had

expected．

我的业务谈判进行得比

我原先预料的慢了许多。

53． I wonder if it is

possible for me to

extend my stay at this

hotel for two days．

我想知道是否可以让我

在这儿多呆两天。

54．I'll take a look at

the hotel's booking

situation．

我来查看一下本店房间

的预订情况。

55．I'm glad that we'll

be able to accept your

extension re－quest．

很高兴我们有办法接受

您延长住宿的要求。

56． But I'm afraid that

it will be necessary

for us to ask you to

change rooms for the

last two nights．

不过，恐怕最后两天我们

得请您搬到别的房间去。

57． We have already let

your room to another

gentleman．

我们已经把您住的房间

租给了另外一位先生。

58． That's no problem

at all．

没问题。

Dialogue A

A： Good morning, sir.

Can I help you？

B：Good morning！I have

a reservation for a

single room with a bath

here.

A： May I have your name,

sir, please？

B：Bradley,John

Bradley.

A：Just a moment, sir,

while I look through

our list.Yes,we do have

a reservation for you,

Mr. Bradley.Would you

please fill out this

form while I prepare

your key card for you？

B：Yes.Can I borrow your

pen for a minute,

please？

A：Sure.Here you are.

B：What should I fill in

under ROOM NUMBER？

A： You can just skip

that. I'll put in the

room number for you

later on.

B：（After he has

completed the form）

Here you are.I think

I've filled in

everything correctly.

A：Let me see…name,

address,

nationality,for war

ding address, passport

number, place of issue,

signature and date of

departure.Oh,here,sir

.Your forgot to put in

the date of your

departure. Here let me

fill it in for you.You

are lea ving on…？

B：Ocrober 24.

B： OK.I'll take good

care of it.

A： And now if you are

ready,Mr.Bradley, I'll

call the bell-boy and

he'll take you to your

room.

B： Yes, I'm

ready.Thank you.

A：I hope you enjoy your

stay with us.

B：I'll try.

Dialogue B

A：Good morning！Can I

help you？

B：Good morning！ I'm

Mr.Doug lass in room

1208. My business

negotiation has

progressed much more

slowly than I had

expected.This makes it

necessary for me to

stay on here for

another day.I wonder if

it is possible for me to

extend my stay at this

hotel for two days.

A： I'll take a look at

the hotel's booking

situation. Yes,

sir,I'm glad that we'll

be able to accept your

extension re－

quest.But I'm afraid

that it will be

necessary for us to ask

you to change rooms for

the last two nights.You

see,we have already let

your room to another

gentle-man.Is that

acceptable to you？

B： Yes, that's no

problem at all.

A：Let me see… room

1111 Will be vacant.

How about room1111？

B：That is fine.

A：When would you like

to move tomorrow？

B： I don't know.

A：The new occupant will

be checking in a little

after twelve.

B： That means I have to

move out before 12. Let

me see. I'll be leaving

for the negotiation at

9∶30 tomorrow morning

and I will not be

returning to the hotel

until sometime in the

afternoon. So I'm going

to have to do it before

I go to the

negotiation.Well,I

think I will move at

9o'clock.

A： Good.I will send a

bellboy to your room

and help youwith your

luggage at 9 o'clock.

And please remember to

bring your key card to

the reception desk when

you pass it tomorrow so

that I can change the

room number on it.

B：I will.Thank you very

much.

A：Goodbye.

Words and Expressions

nationality n．国

籍

forward v．发送，

寄发

for warding address 转

投地址

passport n．护照

place of issue 发照地点

signature n．签名departure n．离开regulation n．规章，规定，条例negotiation n．谈判；磋商

extension n．延长日期

宾馆英语之应接服务员2005-1-8 12:33:12 59．Is this everything，sir？

这是全部东西吗，先生？60．Here's the light switch．

这是电灯开关。61．Here's the closet and there's the bathroom．

这儿是壁柜。这儿是洗澡间。

62． Will there be anything else， sir？还有什么事吗，先生？63． Well，if you need anything else，please call room service．噢，如果你有什么事，请叫房间服务。

64． Let me help you with your luggage．

我来帮您拿行李。

65．It's very kind of you to do so．

你这样做使我很感激。66．What's your room number， please？

请问您的房间号码？67． And by the way，could I have a look at your room card？

顺便问一句，我可以看一下您的房卡吗？68．How do you like this room？

您觉得这个房间怎么

样？

69．It's also quite spacious．

房间也很宽敞。

70． Do you mind if I put your luggage by the wardrobe？

我把您的行李搁在衣柜

旁边好吗？

71．By the way， could you tell me about your hotel service？

顺便问问，你能不能给我讲一下宾馆服务的情

况？

Dialogue A Bellboy： Is this

everything， sir？

Visitor：Yes，that's

everything．

Bellboy：Follow me，

please．

Visitor：Thanks．

Visitor：Oh， can you

change a twenty？

F． C．：Yes，sir．

Visitor：Three fives

and five ones， please．

F．C．： Yes， sir．

Bellboy： Here we are，

sir．

Here's the light

switch．

Visitor： Fine．

Bellboy： Here's the

closet and there's the

bathroom．

Visitor：Great！ I want

to wash up．

Bellboy： Will there be

anything else， sir？

Visitor：No，thanks． I

think I'm OK．

Bellboy：Well，if you

need anything else，

please call room

service．

Visitor：Thank you．Here

you are．

Dialogue B

（A： Bellman B： Mr and

Mrs Smith）

A： Good afternoon， sir

and madam． I'm the bell

man here．

B：Good afternoon．

A：Very nice to see you

here． Let me help you

with your luggage．

B：It's very kind of you

to do so．

A： What's your room

number， please？And by

the way，could I have a

look at your room

card？

B：Oh，yes．This morning

my secretary made a

reservation and filled

in the registration

form for me． He told me

that my room number was

302．

A：I see．Now please

follow me．

（After entering the

room）

A：Sir and madam，how do

you like this room？

It's just facing the

Shanghai

gymnasium．It's also

quite spacious．

B：It's very cozy．I like

it very much．

A： Do you mind if I put

your luggage by the

wardrobe？

B： It's OK．Thank you

very much．

A： Sir and madam， if

you need something，

just call me over the

phone or press the

button over there．

Dialogue C

（When me bell man is

leaving the room，

Mr．Brown asks him to

introduce something

about their service．）

A：By the way，could you

tell me about your

hotel service？

B： Certainly sir．Our

hotel is a modern

garden hotel of three

star grade consisting

of a group of three－

storied octagonal

buildings．The hotel

possesses 199

international－stand

arddouble rooms， 4

suites and 2 deluxe

suites． All of the mare

well－furnished．

A：How about other

services？

B： Available at the

hotel is a variety of

Chinese，Japanese and

Western food

restaurants， in

addition to a complete

set of service

facilities including

ballroom， physical

fitness center，

squash， billiard room，

beauty salon， sauna，

swimming pool， bar，

shopping arcade and

taxi service，etc．

A：It sounds great．I'd

like to have a brochure

of your hotel．Where

could I get one？

B：You can get it from

the Reception Desk．If

you don't mind， I'll

come up again and offer

you one．

A：Good．That's very

kind of you．By the way，

what about the daily

service hour of the

dining－room？

B：From 7∶00

a． m．till 10∶00

p．m．， nearly serving

all day long．

A：When will the bar and

cafe open？

B：From 3∶00 p．m．till

midnight．And then，you

might keep your

valuables at the

hotel's vault．

A：You give very good

service in your

hotel．Thank you a lot．

Words and Expressions

F．C．=front desk clerk

前台职员

Shanghai Olympic

Hotel 上海奥林匹克饭

店

gymnasium n．体育

馆

spacious a．宽敞

的

cozy a．舒适的

wardrobe n．衣橱，

衣柜

consist（of）

v．由……组成；包含

storied a．有……

楼层的

octagonal a．八角

形的

furnish vt．装备；

布置（房间）

well－furnished （房

间）布置得好

available a．可得

到的

variety n．种类；

多样化

in addition to 另有，

还有

facility n．设备

physical fitness

健身房

squash courts

（squash=tennis）网球

场

billiard n．弹子

beauty salon 美容

室

sauna n．桑拿浴室

arcade n．商场

brochure n．小册子

valuables n．贵重

物品

vault n．保管库（贵

重物品储藏处）

宾馆英语之在问讯处 1

2005-1-4 15:39:14

72．Is there any place

in the hotel where we

can amuse our－

selves？

旅馆里有娱乐场所吗？

73．If you want to take

a walk， you can go to

the garden．

如果您想散步，可以去花

园。

74．There is a

recreation centre on

the ground floor．

在一楼有个娱乐中心。

75． You can play

billiards，table

tennis，bridge，and go

bowl－ing．

您可以去打打台球、乒乓

球、桥牌和保龄球。

76．Is there a place

where we can listen to

some music？

有听音乐的地方吗？

77． There is a music

teahouse where you can

enjoy both classical

music such as

Beethoven，Mozart，

Liszt，and mode

rnmusic，while having

some Chinese tea or

other soft drinks．

有个音乐茶座，您可以一

边欣赏古典音乐，如贝多

芬、莫扎特、李斯特的乐

曲和现代音乐，一边品尝

中国茶和软饮料。

78． Would you please

tell me the daily

service hours of the

dining room？

请告诉我餐厅每天的服

务时间，好吗？

79．From 7∶00 a．m．till

10∶00 p．m．nearly

serving all day long．

从早上七时一直到晚上

十时，几乎全天供应。

80． When will the bar

and cafe open？

酒吧和咖啡馆什么时间

开放？

81．From 3∶00 p．m．till

midnight．

从下午三点到晚上十二

点。

82．Does the guest house

offer any other

service？

宾馆里还有哪些服务项

目？

83．We have a barber

shop， a laundry， a store， post and telegram services，a newspaper stand，a billiard，table tennis，video games and so on．我们有理发室、洗衣房、小卖部、邮电服务、报刊供应柜、弹子房、乒乓球和电子游戏。

84．It's jolly good！这太好了！

85．And where can I have my laundry done？

脏衣服送到哪里去洗？Dialogue A

A：Is there any place in the hotel where we can amuse our－selves？

B：If you want to take a walk， you can go to the garden． Itis very relaxing there．

A： That sounds good．But is that the only place to go？

B： No， sir． There is a recreation centre on the ground floor．You can play billiards，table tennis， bridge，and go bowling．

A：Is there a place where we can listen to some music？

B：Yes，sir．There is a music teahouse where you can enjoy both classical music such as Beethoven，Mozart，Liszt，and modern music， while having some Chinese tea or other soft drinks．

A：Oh，great！Thank you very much．

B：It's a pleasure．Dialogue B

（A： Receptionist B：Guest）

B：Would you please tell me the daily service hours of the dining room？

A：Certainly．From 7∶00 a．m．till 10∶00 p．m．nearly serving all day long．

B： When will the bar and cafe open？

A：From 3∶00 p．m．till midnight．

B： Does the guest house offer any other service？

A：Oh， we have a barber

shop， a laundry，a

store，post and

telegram services，a

newspaper stand， a

billiard，table tennis，

video games and so on．

B： It's jolly good！

A：You may have your

shopping and

amusements there．

B：Thank you for your

concern．Can I get a

tourist map in the

hotel？

A：Yes， you may go to

the lobby and buy it

from the news-paper

stand there． With the

map， you can find your

way around．

B： Good．And where can

I have my laundry

done？

A：There's a plastic bag

in the bathroom．Just

put your laundry in

it．It will be picked up

after I make the bed

every morning．Here is

the room key．

B： Do I keep the key？

A：At the service

counter，there are

attendants on duty all

day．Please leave the

key with the service

counter when you go

out．

B：Yes，I know． Thanks．

A： And then， you might

keep your valuables：

diamonds，necklace，ear

－rings，etc．，in the

vault of the guest

house．

B：You give very good

service in this guest

house．Thank you a lot．

A：Thank you，

Mr．Taylor．I hope you

will enjoy staying

here．In the mean time，

the hot water supply in

this guest house is

from 6∶00 a．m．up to

12∶00 p．m．

B：Oh，that sounds

good． I feel like

taking a bath right

now．I'm used to having

a bath at 9 o'clock

every morning．

A：If you please．In the

batnroom， everything

has already been

prepared， such as

toilet soaps， towels，

bathing towels，

bathrobes， slippers，

toilet paper， shampoo，

combs，brushes，

shavers，an ashtray and

bathing caps．

B：Thank you for your

information．

Words and Expressions

amuse vt．给……娱

乐；逗……乐

bowling n．保龄球

vedio a．图像的

game n．游戏

jolly a．极好

amusement n．娱乐

concern n．v．关

心，涉及；关于

lobby n．门廊；门

厅

valuable n．值钱

物 a．值钱的

diamond n．钻石、

金刚石

necklace n．项圈，

项链

ring n．戒指

vault n．（银行）

保险库

supply v．供应

bathing towel 浴巾

bathrobe n．浴衣

slipper n．拖鞋

shampoo n．洗发液

（香波）v．洗头

ashtray n．烟灰缸

shaver n．电动剃刀

宾馆英语之在问讯处 2

2004-12-19 13:22:02

86．Madam．What can I do

for you？

夫人。我能为您做些什

么？

87．I'm looking for a

man whose name is John．

我在寻找一位男士，他的

名字叫约翰。

88．Could you tell me

his room number，

please？

请问他的房间号码是多

少？

89．I suppose it is 735．

我想他的房间号码是735

号。

90．By the way， please

show me where the lift

is？

顺便请指点我电梯在什

么地方？

91．I need some

information about

touring Hangzhou．

我想了解关于游览杭州

的情况。

92． There are two

trains going to

Hangzhou every

morning，No．49 and

No．79．

每天早晨有两列火车到

杭州，49次列车和79次列

车。

93．What time does this

train leave？

这列火车什么时间发

车？

94． Could you get me

two tickets for

tomorrow here？

你能否在这儿卖给我两

张明天的车票？

95．I'm looking for a

friend，

Mr．Brown． Could you

tell me if he is in the

hotel？

我在找一位朋友，布朗先

生。你能告诉我他是住在

这个饭店吗？

96．Just a minute，

please．I'll see if he

is registered．

请稍等片刻，我看看他是

否登记了。

97．They are in suite

705． Let me phone him．

他们住在705号套房，我

来给他打电话。

98．Mr．Brown said he's

waiting for you in his

room．

布朗先生说他在房间里

等您。

Dialogue A

A： Good afternoon，

Madam．What can I do for

you？

B： Good afternoon．I'm

looking for a man whose

name is John．

A：Could you tell me his

room number，please？

B： I suppose it is 735．

A： Please wait a

moment． Let me phone

him… Mr． John said

he's waiting for you in

his room．

B： Thank you very

much．By the way，

please show me where

the lift is？

A：I'll tell you how to

get there．This way，

please…

B： Thank you．

A：It's my pleasure．

Dialogue B

（A： Receptionist B：

Mr Brown）

A：Good morning，

sir．Anything I can do

for you？

B：Good morning．I need

some information about

touring Hangzhou．

A：There are two trains

going to Hangzhou every

morning，

No．49 and No．79．Which

one do you prefer？

B： Which is earlier？

A：No．49．This train

goes to Guangzhou，and

it stops at Hangzhou．

B：What time does this

train leave？

A：At 9∶45 in the

morning and arrives in

Hangzhou at about one

o'clock in the

afternoon．

B：Good，I'll take this

one．Could you get me

two tickets for

tomorrow here？

A：Sorry，sir．Please go

to the Shanghai Travel

Service Agency in our

hotel．It's on the

ground floor．

B：Oh，I see．Thanks．

Dialogue C

（A：Receptionist B：

Mr Miller）

A：Good afternoon．What

can I do for you？

B：Good afternoon．I'm

looking for a

friend．Mr．Brown．

Could you tell me if he

is in the hotel？

A：Mr．Brown？Just a

minute，please．I'll see

if he is registered．

（The Receptionist

looks over the

register）

A：Brown，Mr．Brown？

There are a lot of

Browns here

today…Mr．Charles

Brown，Mr David Brown…

B：Mr．Johnson Brown

from Chicago．Isn't he

staying at thishotel？

A：Oh，yes，here's his name Mr．and

Mrs． Johnson Brown and family．They are in Suite 705．Please wait a moment，let me phone him…Mr．Brown said

he's waiting for you in his room．

B：Thank you．Would you please show me where the lift is？

A：OK．Step this way，please．Here it is．B： Thank you．

R：It's my pleasure．Words and Expressions register n．登记簿Chicago n．芝加哥（美国城市）

lift n．电梯（英）宾馆英语之客房服务2005-1-20 18:29:34 99．Housekeeping．May I come in？

我是客房的，可以进来吗？

100．When would you like me to do your room，sir？

您要我什么时间来给你

打扫房间呢，先生？101．You can do it now if you like．

如果您愿意，现在就可以打扫。

102．I would like you to go and get me a flask of hot water．

我想请你给我拿一瓶开

水来。

103．I'm sorry that your flask is empty．

很抱歉您的水壶空了。104．May I do the

turn-down service for you now？

现在可以为您收拾房间

了吗？

105．Oh，thank you．But you see，we are having some friends over．噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。

106．Could you come back in three hours？

你能不能过3小时再来整理？

107．Certainly，madam．I'll let the overnight staff know．当然可以，女士。我会转告夜班服务员。108．Would you tidy up

a bit in the bathroom？

请整理一下浴室好吗？

109．I've just taken a

bath and it is quite a

mess now．

我刚洗了澡，那儿乱糟糟

的。

110．Besides，please

bring us a bottle of

just boiled water．

此外，请给我们带瓶刚烧

开的水来。

111．It's growing

dark．Would you like me

to draw the curtains

for you？

天黑下来了，要不要我拉

上窗帘？

112．Is there anything

I can do for you？

您还有什么事要我做

吗？

113．I'm always at your

service．

乐意效劳。

Dialogue A

A：Housekeeping.May I

come in？

B：Yes, please.

A：When would you like

me to do your room,

sir？

B：You can do it now if

you like.I was just

about to go down for my

breakfast when you

came.But before you

start, would you do

this for me？

A：Yes, what is it？

B：I would like you to

go and get me a flask of

hot water.I need some

hot water to wash down

medicine after break－

fast.

A：I'm sorry that your

flask is empty.I'll go

and get you an- other

flask that's full at

once.

B：Thank you.

Dialogue B

（The Turn-down

Service）

A：Good evening, madam

and sir.May I do the

turn down service for

you now？

B：Oh, thank you.But you

see, we are having some

friends over.We're

going to have a small

party here in the

room.Could you come

back in three hours？

A：Certainly,

madam.I'll let the

overnight staff

know.They will come

then.

B：That's fine.Well,

our friends seem to be

a little late.Would you

tidy up a bit in the

bathroom？I've just

taken a bath and it is

quite a mess

now.Besides, please

bring us a bottle of

just boiled water.We'd

treat our guests to

typical Chinese tea.

A：Yes, madam.I'll

bring in some fresh

towels together with

the drinking water.

B：OK.

A：（Having done all on

request） It's growing

dark.Would you like me

to draw the curtains

for you, sir and

madam？

C：Why not？That would

be so cozy.

A： May I turn on the

lights for you？

C：Yes, please.I'd like

to do some reading

while waiting.

A：Yes, sir.Is there

anything I can do for

you？

C：No more.You're a

smart girl

indeed.Thank you very

much.

A：I'm always at your

service.Goodbye, sir

and madam, and do have

a very pleasant

evening.

Words and Expressions

flask n．长颈瓶，

热水瓶

overnight a．终夜

的，一夜间的

cozy a．舒适的，

温暖的

service n．服务，

帮助

宾馆英语之洗衣服务

2005-1-20 18:32:50

114．Excuse me．Have you

any laundry？

对不起，请问有没有要洗

的衣服？

115．The laundry man is

here to collect it．

洗衣房服务员来这儿收

要洗的衣服了。

116．If you have any，

please just leave it in

the laundry bag behind

the bathroom door．

如果您有衣服要洗，请放

在浴室门后的洗衣袋里。

117．Please tell us or

notify in the list

whether you need your

clothes ironed，washed，

dry-cleaned or mended

and also what time you

want to get them back．

请告诉我们或在洗衣单

上写明您的衣服是否需

要熨烫，

水洗，干洗或缝补，还要

写明何时需要取衣服。

118．What if there is

any laundry damage？

如果你们洗衣时损坏了

衣服怎么办？

119．In such a case，

the hotel should

certainly pay for it．

如果是这样，饭店当然应

该赔偿。

120．Could you send

someone up for my

laundry，please？

请问，你们能派人来收要

洗的衣服吗？

121．A valet will be up

in a few minutes．

洗熨工马上就到。

122．Will the color run

in the wash？

洗衣时会掉色吗？

123．We'll dry-clean

the dress．

我们将干洗这条裙子。

124．We'll stitch it

before washing．

我们会在洗之前把衬里

缝好。

125．When can I have my

laundry back？

我何时能取回洗的衣服

呢？

126．But would you like

express service or

same-day？

不过，您是要快洗服务还

是当日取？

127．I'd like this

sweater to be washed by

hand in cold water．

这件毛衣要用冷水手洗。

Dialogue A

（Explaining How to Get

the Service）

（A：Room Attendant B：

Guest）

A：Excuse me. Have you

any laundry？The

laundry man is here to

collect it.

B：No, not now, thank

you.

A：If you have any,

please just leave it in

the laundry bag be-hind

the bathroom door. The

laundry man comes over

to collect it every

morning.

B：Thank you.

A：Please tell us or

notify in the list

whether you need your

clothes ironed, washed,

dry-cleaned or mended

and also what time you

want to get them back.

B：I see. What if there

is any laundry damage？

I wonder ifyour hotel

has a policy on dealing

with it.

A：In such a case, the

hotel should certainly

pay for it. The

indemnity shall not

exceed ten times the

laundry.

B：That sounds quite

reasonable. I hope

there's no damage at

all.

A：Don't worry, sir. The

Laundry Department has

wide experience in

their work.

B：All right. Thank you

for your information.

A：Not at all.

Dialogue B

（Express Service）

（A：Laundry clerk B：

Mrs Bell）

A：What can I do for

you？

B：Could you send

someone up for my

laundry, please？

Room908, Bell.

A：Certainly, Mrs Bell.

A valet will be up in a

few minutes.

B：Good. I also have a

silk dress which I

don't think is

color-fast. Will the

color run in the wash ？ A ：We'll dry-clean the dress. Then the color won't run. B ：You're sure ？Good ！And the lining of my husband's jackethas come unstitched. It might tear over further while washing. A ：Don't worry, madam. We'll stitch it before washing. B ：That's fine. Now, when can I have my laundry back ？ A ：Usually it takes about two days to have laundry done. But would you like express service or same-day ？ B ：What is the difference in price ？ A ：We charge 50％ more for express, but it only takes 5hours. B ：And for same-day, will I get the dress and skirt back this evening ？ A ：Yes, madam. All deliveries will be made before six o'clock. B ：I'll have express then. Dialogue C A ：Can I help you ？ B ：Yes. I have some laundry to be done. A ：Certainly, sir. Could you fill out the laundry form, please ？ B ：May I use your pen ？ A ：Sure. Here you are. B ：Thanks. Oh, I don't want these shirts starched. A ：No starch. I understand, sir. B ：And also I'd like this sweater to be washed by hand in cold water. It might shrink otherwise. A ：By hand in cold water, I see. B ：When will they be ready ？ A ：We will deliver them tomorrow evening around 6. B ：Fine, Thanks a lot. Words and Expressions notify v ．通知 iron v ．熨烫 dry-clean v ．干洗 indemnity n ．赔偿 mend v ．修补，缝补 stitch v ．缝缀 valet n ．旅馆中替客人洗烫衣服的人员 colorfast a ．不褪色的 express service 快洗服务 starch v ．给（衣服等）浆，浆硬 宾馆英语之处理投诉 2005-1-20 18:35:31 128．Can you change the room for me ？ It's too noisy ． 能给我换个房间吗？这儿太吵了。 129．My wife was woken up several times by the noise the baggage elevator made ． 我妻子被运送行李的电梯发出的嘈杂声弄醒了几次。 130．She said it was too much for her ． 她说这使她难以忍受。 131．I'm awfully sorry ，sir ． 非常对不起，先生。 132．I do apologize ． 我向您道歉。 133．No problem ，sir ． 没问题，先生。 134．We'll manage it ，but we don't have any spare room today ． 我们会尽力办到，但是今天我们没有空余房间。 135．Could you wait till tomorrow ？ 等到明天好吗？ 136．I hope we'll be able to enjoy our stay in a quiet suite tomorrow evening and have a sound sleep ． 我希望明天晚上我们能呆在一套安静的房间里睡个好觉。 137．And if there is anything more you need ， please let us know ． 如果还需要别的什么东西，请告诉我们。 138．The light in this room is too dim ． 这房间里的灯光太暗了。 139．Please get me a brighter one ． 请给我换个亮的。 140．Certainly ，sir ．I'll be back right away ． 好的，先生，我马上就回来。 141．The room is too cold for me ．I feel rather cold when I sleep ． 这房间太冷了，我睡觉时感到很冷。 Dialogue A A guest （B ） wants to change a room. He goes to the assistant manager （A ） A ：Good morning, sir. What can I do for you ？ B ：I'm Bell. I'm in Room 908. Can you change the room for me ？It's too noisy. My wife was woken up several times by the noise the baggage elevator made. She said it was too much for her. A ：I'm awfully sorry, sir. I do apologize. Room 908 is at the end of the corridor. It's possible that the noise is heard early in the morning when all is quiet. B ：Anyhow, I'd like to change our room. A ：No problem, sir. We'll manage it, but we don't have any spare room today. Could you wait till tomorrow ？The American People-to-people Education Delegation will be leaving tomorrow morning. There'll be some rooms for you to choose from. B ：All right. I hope we'll be able to enjoy our stay in a quiet suite tomorrow evening and have a sound sleep. A ：Be sure. I'll make a note of that. Everything will be taken care of. And if there is anything more you need, please let us know. Dialogue B A ：Good evening ，ma'am ．Did you ring for service ？What can I do for you ？ B ：Yes ．The light in this room is too dim ．Please get me a brighter one ． A ：Certainly ，sir ．I'll be back right away…Do you mind if I move your things ？ B ：Oh ，no ．Go ahead ． A ：Thank you…How is the light now ？ B ：It's much better now ．Thank you ． A ：You're welcome ．And if you need any other things ，please let us know ． B ：Ah ，yes ，the room is too cold for me ．I feel rather cold when I sleep ．Can you turn off the air-conditioning ？ A ：（Checks ）The air-conditioning is already off ，ma'am ． B ：Maybe I'm getting a cold ． A ：Would you like an extra blanket ？ B ：OK ．And would you please get me some hot water ，too ？I think I need to take some medicine ． A ： Certainly ，ma'am ．I'll be right back…here is a blanket ，and hot water for you ．Anything else ？ B ：No ，thanks ． A ：Good night ，ma ，am ． Dialogue B A ：Good evening, ma'am. Did you ring for service ？What can I do for you ？ B ：Yes. The light in this room is too dim. Please get me a brighter one. A ：Certainly, sir. I'll be back right away…Do you mind if I move your things ？ B ：Oh, no. Go ahead. A ：Thank you…How is the light now ？ B ：It's much better now. Thank you. A ：You're welcome. And if you need any other things, please let us know.

B ：Ah, yes, the room is too cold for me. I feel rather cold when I sleep. Can you turn off the air-conditioning ？ A ：（Checks ）The air-conditioning is already off, ma'am. B ：Maybe I'm getting a cold.

A ：Would you like an extra blanket ？

B ：OK. And would you please get me some hot water, too ？I think I need to take some medicine.

A ： Certainly, ma'am. I'll be right

back…here is a blanket, and hot water for you. Anything else ？ B ：No, thanks.

A ：Good night, ma, am. Words and Expressions elevator n ．电梯 corridor n ．走廊，回廊

delegation n ．代表团

extra a ．额外的，外加的

blanket n ．羊毛毯，毯子，毛毡

宾馆英语之维修服务 2005-1-20 18:43:04 142．There seems to be something wrong with the toilet ．

我房间里的抽水马桶好像出了点毛病。

143．We'll send someone to repair it

immediately ．

我们会马上派人来修的。 144．What's the trouble ？

哪儿坏啦？

145．The toilet doesn't flush ．

抽水马桶不放水了。 146．Let me see ．Oh ，it's clogged ．

让我看看。噢，堵住了。 147．The water tap drips all night long ． 水龙头一整夜滴水。 148．Some part needs to be replaced ．I will be back soon ．

有个零件要换了。我片刻就来。

149．Ah ，I'm afraid

there's something wrong with the TV ． 噢，电视机好像有些毛病。 150．The picture is wobbly ． 图像不稳定。 151．I'm sorry ．May I have a look at it ？ 很遗憾，我可以看看吗？ 152．I'll send for an electrician from the maintenance department ． 我去请维修部的电工来。 153．We can have it repaired ． 我们能找人修理。 154．Please wait just a few minutes ． 请稍等几分钟。 155．The TV set is not working well ． 电视机有毛病了。 Dialogue A A ：Housekeeping. Can I help you ？ B ：Yes, there seems to be something wrong with the toilet. A ：We'll send someone to repair it immediately. What's your room number, please ？ B ：1287. A ：May I come in ？ B ：Come in. A ：What's the trouble ？ B ：The toilet doesn't flush. A ：Let me see. Oh, it's clogged…It's all right now. You may try it. B ：Yes, it's working now. Thank you. A ：You're welcome. Anything else ？ B ：The water tap drips all night long. I can hardly sleep. A ：I'm very sorry, sir. Some part needs to be replaced. I will be back soon. Dialogue B B ：I've locked myself out of the room. May I borrow a duplicate key ？ A ：Don't worry, Mr Bell. I'll open the door for you. （She opens the door with a duplicate key. ） B ：Thank you very much. Sometimes I'm quite absentminded. A ：It doesn't matter, Mr Bell. What else can I do for you ？ B ：Ah, I'm afraid there's something wrong with the TV. The picture is wobbly. A ： I'm sorry. May I have a look at it ？ B ：Here it is. A ：（Tries to fix it, but in vain ）I'll send for an electrician from the maintenance department. We can have it re-paired. Please wait just a few minutes, Mr Bell. （She leaves the room. Ten minutes later, there is a knock on the door. ） Electrician （E ）： May I come in ？ B ：（Opens the door ） How do you do ？ E ：How do you do ？The TV set is not working well. Is that right, Mr Bell ？ B ：No, it isn't. E ：Let me have a look. （Finishes the repairing and checks other electric facilities in the room ） Mr Bell, everything is OK now. B ：What efficiency ！Thanks a lot. （Taking out some fee ） This is for you. E ：Oh, no. We won't accept tips, but thank you, anyway. We wish you a nice stay with us, Mr Bell. Words and Expressions flush v ．用水冲洗 clogged a ．塞住了 drip v ．滴下 wobbly a ．摇摆不定的 electrician n ．电工，电学家 maintenance n ．维修、保养 facility n ．设备工具（常用复） efficiency n ．效率 宾馆英语之理发店与美容厅 2005-1-20 18:56:48 156．I'd like to have my hair cut ． 我想理个发。 157． How do you want it ？ 您想理什么式样的？ 158．Just a trim ，and cut the sides fairly short ，but not so much at the back ． 修剪一下就行了。两边剪短些，但后面不要剪得太多。 159．Nothing off the top ？ 顶上不要剪吗？ 160．Well ，a little off the top ． 嗯，稍微剪一点。 161．Would you like a shave or shampoo ？ 您要不要修面或洗头？ 162．I want a haircut and a shave ，please ． 我想理发和修面。 163．Very well ，and how would you like your haircut ，sir ？ 好的，您喜欢什么发式？ 164．Do you want me to trim your moustache ？ 要我为您修剪一下小胡子吗？ 165．Well ， could you cut a little more off the temple ？ 好，能不能把两边鬓角再剪短些？ 166．Is that satisfactory ？ 您看这样满意吗？ 167．Anything else I can do for you ？ 还要我为您做些什么吗？ 168．I want a facial ． 我想做面部美容。 169．Most facials start with a thorough cleansing ． 面部美容大都是先彻底清洁面部皮肤。 170．I'll take the half-hour facial with make-up ． 我要做半小时美容外加化妆。 Dialogue A A ：Good morning, sir. Take a seat, please. B ：Thank you. I'd like to have my hair cut. A ：How do you want it ？ B ： Just a trim, and cut the sides fairly short, but not so much at the back. A ：Nothing off the top ？ B ：Well, a little off the top. A ：How about the front ？ B ：Leave the front as it is. A ：Would you like a shave or shampoo ？ B ：No, thanks. I can do these things by myself. Dialogue B A ：Good morning. Take a seat, please. B ：Thank you. I want a haircut and a shave, please. A ：Very well, and how would you like your haircut, sir ？ B ：Just a trim, and cut the sides fairly short, but not so much at the back. A ：Nothing off the top ？ B ：Well, a little off the top. A ：How about the front ？ B ： Leave the front as it is. A ：OK. Do you want me to trim your moustache ？ B ：Yes, please. A ：Now have a look, please. Is it all right ？ B ：Well, could you cut a little more off the temple ？ A ：All right. Is that satisfactory ？ B ：Yes, thanks. And I'd like a shampoo, please. A ：Yes, sir. （After giving the guest a shampoo ） Now shall I put on some hair oil or some tonic water ？ B ：Both please. A ：Anything else I can do for you ？ B ：No, thank you. And how much altogether ？ A ：That will be twenty yuan. B ： Here you are. A ：Thank you, sir. Dialogue C （Having a Facial Treatment ）

B ：Good afternoon, ma'am. What can I do for you ？

A ：Good afternoon. I want a facial. But this is the first time I've come here, so can you tell me how you do it ？

B ： Sure. Most facials start with a thorough cleansing. Then we usually use a toner to invigorate the skin, followed by

exfoliation treatment a peeling mask or scrub that re-moves the dead cells that makes the skin look dull. After that, we'll massage your face and neck with oil or cream to improve the circulation and relieve the tension, followed by a mask to moisturize and soften the skin.

A ：That's exctaly what I want. How long does it take ？

B ：There are half-hour and one hour treatments. The half hour facial costs twenty yuan and the one hour costs thirty yuan. If you want a make-up, another ten yuan will do.

A ：Good. I'll take the half-hour facial with make-up.

Words and Expressions moustache n ．髭，小胡子

temple n ．鬓角 satisfactory n ．满意的

toner n ．调色剂，增色剂

invigorate vt ．滋补，滋润；使活跃；使健壮

exfoliation n ．剥落；剥落物

peel v ．剥（皮）；被剥（或削）去皮

scrub n ．擦洗；擦净

massage vt ．给（某人或身体某部位）按摩（或推拿）

circulation n ．循环，环流；运行

moisturize vt．给（皮肤、空气等）增加水分

tonic a．滋补的cleanse vt．使清洁，清洗

宾馆英语之唤醒服务2005-1-20 18:59:19 171．I'm going to Tianjln early tomorrow morning．

我明天一大早要去天津。172．So I would like to request an early morning call．

因此我想让你们明天早

上叫醒我。

173．At what time would you like us to call you tomorrow morning？

您想让我们明天早上什

么时候叫醒您？174．But I have to be at the conference room of the Garden Hotel in Tianjin by 10 o'clock．但我是10点钟必须赶到

天津花园宾馆会议室。175．That means that I'll have to be on the road by 7 o'clock at the latest．

就是说我明天早晨最迟

也要7点钟上路。

176．In that case，I would like you to call me at 5∶45？

那样的话，你们明早5点45分叫醒我好吗？177．OK．So we will wake you up at 5∶45 tomorrow morning．

好，那么我们明早5点45分叫醒您。

178．Will you do me a favour， Miss？

小姐，能帮个忙吗？179．I wonder if your hotel has the morning call service．

不知道你们饭店是否有

叫早服务。

180．Would you like a morning call？

您要叫醒服务吗？

181．I want to go to the Bund to enjoy the morning scenery there．我想到外滩去欣赏那儿

的景色。

182．At what time do you want me to call you up，sir？

您要我什么时候叫醒您？

183．At 6 sharp tomorrow

morning， please．

请在明早6点钟。

184．By phone．I don't

want to disturb my

neighbors．

电话叫醒，我不想吵醒邻

居。

Dialogue A

（R＝Receptionist G＝

Guest）

G：Good evening！This is

Mr. Baldwin in room

303.

R：Good evening, Mr.

Baldwin. What can I do

for you？

G： I'm going to Tianjin

early tomorrow morning.

So I would like to

request an early

morning call.

R：Yes, Mr. Baldwin, at

what time would you

like us to call you

tomorrow morning？

G：Well, I'm not really

sure. But I have to be

at the conference room

of the Garden Hotel in

Tianjin by 10 o'clock.

You wouldn't know how

long it takes to drive

to Tianjin from the

hotel, would you？

R：I would give it three

to three and a half

hours.

G：That means that I'll

have to be on the road

by 7 o'clock atthe

latest.

R：That's right.

G：Well, in that case,

I would like you to call

me at 5∶45？

R：OK. , so we will wake

you up at 5∶45

tomorrow morning. Good

night, Mr. Baldwin.

Have a good sleep.

G：Good night.

Dialogue B

Mr Smith（B） asks the

room attendant（A） how

to have the morning

call service.

B：Will you do me a

favour, Miss？

A：Certainly, sir.

B：This is my first

visit to China. I

wonder if your hotel

has the morning call

service.

A：Yes, sir. Anyone who

stays in our hotel can

ask for the service.

Would you like a

morning call？

B：Yes, I must get up

earlier tomorrow. I

want to go to the Bund

to enjoy the morning

scenery there. You

know this is my first

visit to Shanghai.

People say there is a

marvelous view of a

poetic yet bustling

life at the Bund just at

dawn.

A：That's true. At

what time do you want me

to call you up, sir？

B：At 6 sharp tomorrow

morning, please.

A：What kind of call

would you like, by

phone or by knocking at

the door？

B： By phone. I don't

want to disturb my

neighbors.

A： Yes, sir. I'll tell

the operator to call

you up at 6 tomorrow

morning. Anything else

I can do for you？

B：No. Thanks. Good

night.

A：Good night, sir.

Sleep well and have a

pleasant dream.

Words and Expressions

request vt．请求，

要求

conferenc n．会议

scenery n．风景，自

然景色

Bund n．外滩（上海）

marvelous a．极好

的，奇异的

poetic a．诗的，有

诗意的

bustling a．喧闹的；

活跃的

disturb vt．扰乱，

使不安；打乱

宾馆英语之结帐

2005-1-20 19:01:22

185．I'd like to pay my

bill now．

我想现在结账。

186．Your name and room

number，please？

请问您的姓名和房间号

码？

187．Have you used any

hotel services this

morning？

请问您今天早晨是否用

过旅馆内的服务设施？

188．Four nights at 90

US dollors each， and

here are the meals that

you had at the

hotel．That makes a

total of 665 US

dollars．

4个晚上，每晚90美元，

加上膳食费，总共是660

美元。

189．Can I pay by credit

card？

我可以用信用卡支付

吗？

190．Please sign your

name here．

请您在这里签名。

191． Excuse me． We're

leaving today．I'd like

to pay our bills now．

劳驾。我们今天要离去

了。我希望现在就把账结

清。

192．By the way，I'd like

to tell you that the

check-out time is

12∶00 noon，sir．

先生，顺便告诉您，结账

后离开旅馆时间是12点。

193． How about the

charge for the days you

shared the room with

your friend？

这几天您的朋友与您同

住费用怎么办呢？

194．Please add to my

account．

请记在我的账里。

195．Have you used any

hotel services this

morning or had

breakfast at the hotel

dining room，Mr．Green？

格林先生，今天早晨您是

否用过旅馆服务设施，或

在旅馆餐厅用过早餐？

196．Yes，my friend and

I just had breakfast at

the dining room，but we

didn't use any

services．

是的，我的朋友与我在餐

厅刚用过早餐，但是我们

没有使用过任何服务设

施。

197．The total for the

eight days is five

hundred sixty yuan and

eighty fen．

8天来总计是560元8角。

Dialogue A

A：Good morning, sir.

Can I help you？

B：I'd like to pay my

bill now.

A：Your name and room

number, please？

B：George Wright, Room

706.

A：Yes, Mr. Wright. Have

you used any hotel

service this morning？

B：No, I haven't used

any services.

A：Fine. This is your

bill, Mr. Wright. Four

nights at 90US dollars

each, and here are the

meals that you had

atthe hotel. That makes

a total of 665 US

dollars.

B： Can I pay by credit

card？

A：Certainly. May I

have your card,

please？

B： Here you are.

A：Please sign your name

here.

B：Oh, yes. Is it

possible to leave my

luggage here until I'm

ready to leave this

afternoon？ I'd like

to say good-bye to some

of my friends.

A：Yes, we'll keep it

for you. How many

pieces of your

luggage？

B： Just three. I'll be

back by 3∶00.

A： That's fine. Have

a nice day.

B：Thank you. See you

later.

Dialogue B

（A：Receptionist B：

Guest）

B：I would like to know

the approximate figure

of my ac- count so that

I can have my money

exchanged at the bank.

A：Up to the present,

the total amount has

been 880 yuan

approximately.

B：Excuse me. We're

leaving today. I'd like

to pay our bill snow.

A：By the way, I'd like to tell you（that） the check-out times 12∶00 noon. May I know your name and room number, please？

B：My name is Henry Green. Room 1123.

A：Yes, Mr. Green. How about the charge for the days you shared the room with your friend？B：Please add to my account.

A：Then we'll make out a bill for both of you. B：OK.

A：Have you used any hotel services this morning or had breakfast at the hotel dining room, Mr. Green？

B：Yes, my friend and I just had breakfast at the dining room, but we didn't use any services.

A：Fine. I'll need to find out what the charge is on the breakfast. The total for the eight days is eight hundred sixty yuan and eighty fen. B：Oh, I didn't change enough money just now. Can I pay in American dollars？

A：No, sir. You can pay in Foreign Exchange Certificate only. But you can get your money changed at the Foreign Exchange Counter of our hotel over there.

B：Thank you. …Here you are.

A：Thank you. Mr. Green. Here's your receipt. Words and Expressions approximate a．近似的，大约的

figure n．数字exchange v．交换、兑换、交易

Foreign Exchange Certificate 外币兑换

券

receipt n．收据luggage n．行李、包裹

Hotel English 100 sentences - 2 2005-1-20 19:05:34

Good wishes(良好祝愿)

51、Have a good time!

祝你们玩得愉快!

52、Have a nice evening!

祝你晚上愉快.

53、Happy Birthday!

生日快乐.

54、Merry Christmas!

圣诞快乐.

55、May you succeed

祝你成功

Rarting(分手再见)

56、 Good－bye and good

luck.

再见,祝你好运.

57、Hope you'll have a

nice trip.

希望你旅途愉快.

58、Wish you a pleasant

journey .

祝你旅途愉快.

59、Happy landing.

祝你安全抵达.

60、Bon voyage.

一帆风顺.

61、Hope to see you

again.

希望再次见到你.

62、Good night.

晚安.

63、See you Tomorrow.

明天见.

Self－Introduction (自

我介绍)

64、I'm henry ,I'm from

Golden Lake Hotel, I'm

here to meet you .

我叫享利,来自金湖酒店,

我是来接您的.

65、My name is

Irene ,I'm the

housekeeping

Department waiter.

我的名字是艾琳,我是管

家部服务员.

66、I'm the

receptionist

here ,welcome to our

hotel.

我是这儿的接待员,欢迎

来到我们酒店.

67、Reservations ,May I

help you?

预订部,我能帮你吗?

68、Room service ,May I

come in?

送餐服务,我可以进来

吗?

69、This is Henry Adams

speaking.

我是享利.亚当斯.

Affirmative Responses

(肯定回答)

70、Surely.

当然可以.

71、Certainly ,sir

(madam).

当然可以,先生(小姐).

72、Yes,sir,(madam).

是的,先生(小姐).

73、That's true ,sir

(madam).

是这样的,先生(小姐).

74、Very well.

非常好.

Negative Responses(否

定回答)

75、No ,sir (madam).

不,先生(小姐).

76、I don't think so.

我不这样认为.

77、Of course not.

当然不.

78、I'm afraid that's

not a good idea.

恐怕,那个主意不好.

Useful Questions 常用

问句

79、What do you

prefer ,tea or coffee?

你喜欢什么?茶还是咖

啡.

80、 Woulld your please

sign here?

请在这儿签名好吗?

81、A table for two?

两人的一张台吗?

82 、How long do you

plan to stay?

你计划住多久.

83、Could you please

spell your name?

请拼一下你的名字吗?

84、What kind of room

would you like?

你要哪类房间?

85、May I see your

passport?

我可以看你的护照吗?

86、May I have your

tetephone number?

我可以知道你的电话号

码吗?

87、What's the trouble,

sir?

你怎么啦?先生.

88、Shall I call a

doctor for you?

我为你叫一个医生吗?

89、Dir you eyoy the

play?

你喜欢这个节目吗?

90、Do you like this

song?

你喜欢这首歌吗?

Useful Expressions 惯

用表达语

91、Enjoy you

breakfast ,sir?

请享用你的早餐,先生.

92、Here is the menu.

给你菜谱.

93、The service guide is

on the desk.

服务指南在桌面上.

94、The swimmcing pool

is over there .

游泳池在那边.

95、Go ahead,please.

请接着讲.

96、The line is busy .

线路正忙.

97、You look grest .

你看上去真棒.

98、Please consult the

song list .

请翻阅点歌单.

99、It's a very touching

story.

这是一个非常感人的故

事.

100、Without music,the

world would be dull.

如果没有音乐,这世界将

会变得很沉闷.

Hotel English 100

sentences - 1

2005-1-20 19:07:19

Greetings (打招呼)

1、Good

morning ,sir(madam)

早上好,先生(小姐)

2、Good

afternoon ,ladies and

gentlemen

下午好,女士们,先生们.

3、Good evening ,miss

Price

晚上好,普莱丝小姐.

4、How are you today ,Mr

Brown ?

你今天好吗?布朗先生.

5、I'm quite well ,thank

you.

我很好,谢谢你.

6、Hs good to see you

again ,sir(madam)

再次见到你真高兴,先生

(小姐)

7、Nice to meet

you ,sir.

见到你真高兴,先生.

Tithes(称呼)

8、Are you mrs,Best?

你是贝丝特夫人吗?

9、You must be professor

Ford.

你一定是福特教授.

10、May I know your

name,sir(madam)?

我可以知道你的名字吗?

先生(小姐).

11、Here's a letter for

you ,Dr white.

怀特医生,这儿有你的一

封信.

12、you're wanted on the

phone,Captain Smith.

史密斯船长,有你的电

话.

13、Welcome to our hotel,

miss Henry.

欢迎来到我们酒店,享利

小姐.

14、May I be of service

to you,mr Baker ?

我能为你服务吗?贝克先

生?

15、Can I help you, Ms

Blake?

我能帮你吗?布雷克小

姐?

16、Would you take the

seat ,young lady ?

请坐,小姐,

Offering Help 主动提出

帮助

17、May I help you ?

18、Can I help you?

我能帮你吗?

19、What can I do for

you ?

我能为你作什么?

20、 May I take your ba

for you?

我可以为你拿你的手提

包吗？

21、 May I help you with

your suitcase?

我能帮你拿你的箱子

吗？

22、 Would you like me

to call a taxi for you ?

你需要我为你叫一辆出

租车吗？

23、 Thank you very

much.

非常感谢

24、 Thanks for the

trouble .

麻烦你了

25、 It'svry kind of

you?

你真是太好了

26、 No,thanks.

不用了, 谢谢！

Answers to Thanks对感

谢语的应答

27、 You're welcome.

欢迎你

28、 Not at all.

不用谢

29、 That's all right.

没关系

30、 Don't mention it.

别提了

31、 It's my plcasurc. 这是我的荣幸Expressing welcome 表示欢迎

32、

Welcome ,sir(madam). 欢迎光临, 先生（小姐）33、 Welcome to our hotel ,sir (madam).

欢迎光临我们酒店, 先

生（小姐）

34、 Welcome to our western restaurant.

欢迎来我们西餐厅

35、We're glad to have you here.

我们很高兴你来到之儿36、I'm always at your service ,sir (madam). 随时为你效劳,先生(小姐).

Apologies 表示道歉

37、I'm sorry,sir (madam).

对不起,先生(小姐). 38、I'm very sorry.

非常抱歉.

39、I'm sorry to trouble you.

对不起打扰你了.

40、I'm sorry to have taken so much of your time.

对不起占用你太多时间了.

41、I'm sorry to have kept you waiting .

对不起让你久等.

42、Excuse me for interrupeing you.

原谅我打挠你了.

43、I hope you'll forgive me.

我希望你能原谅我. Answers to Apology(对道歉语的应答)

44、It doesn't mater. 没关系.

45、It's nothing.

没什么.

46、Never mind.

别放在心上.

47、That's nothing.

没什么.

48、Don't bother about that.

别再想它.

49、Don't worry about it.

别担心.

50、Don't apologize, It was my fault.

别道歉,这是我的错. Good wishes(良好祝愿)

Hotel词汇大全

2005-1-20 19:07:48

information desk 问讯

处

reception office 接待

室

hotel register 旅客登

记簿

registration form 登记

表

newsstand 售报处

postal service 邮局服

务处

shop 小卖部

bar 酒吧间

lounge 休息厅

roof garden 屋顶花园

billiard-room 球房

dining-room, dining

hall 餐厅

men's room 男盥洗室

ladies' room 女盥洗室

cloak-room 存衣处

basement 地下室

cellar 地窖

broom closet 杂物室

room number 房间号码

room key 房间钥匙

suite 一套房间

single room 单人房间

double room 双人房间

sitting-room,

living-room 起居室

sofa, settee 长沙发

easy chair 安乐椅

armchair 扶手椅

wicker chair 藤椅

folding chair 叠椅

swivel chair 转椅

rocking chair 摇椅

stool 凳子

stool 凳子

bench 条凳

tea table 茶几

desk 书桌

bookcase 书橱

bookshelf 书架

wardrobe 衣柜

built-in wardrobe,

closet 壁橱

chest of drawers 五斗

橱

screen 屏风

hat rack 帽架

rug 小地毯

carpet 大地毯

single bed 单人床

double bed 双人床

twin beds 成对床

mattress 褥子

quilt 被

blanket 毯子

sheet 床单

bedspread 床罩

cotton terry blanket

毛巾被

pillow 枕头

pillow 枕头

pillowcase 枕套

mat 席

cushion 垫子

bathroom 浴室

bath tub 浴盆

shower bath, shower 淋

浴

cold and hot water taps

冷热自来水龙头

sprinkle-nozzle,

(shower) nozzle 喷头

dressingtable 梳妆台

mirror 镜子

washbasin 洗脸盆

towel 毛巾

toilet, lavatory,

washroom 卫生间

water closet, W.C. 厕

所；抽水马桶

toilet roll, toilet

paper 卫生纸

bath towel 浴巾

bathrobe 浴衣

towel rail, towel rack

毛巾架

sponge 海绵

waste-paper basket 废

纸篓

thermometer 温度计

balcony 阳台

balcony 阳台

sash window 上下开关窗

shutters 百叶窗

transom, transom

window 气窗

curtain 窗帘

lace curtain 挑花窗帘

windowsill 窗台

air-conditioned 有空

调设备的

radiator 暖气片

central heating 暖气

ashtray 烟灰碟

smoking set 烟具

electric fan 电扇

chandelier, pendant

lamp 吊灯

fluorescent lamp 日光

灯

desk lamp 台灯

bedside lamp 床头灯

floor lamp 落地灯

wall lamp 壁灯

lampshade 灯罩

bulb holder 灯头

bulb 灯泡

screw-type bulb 罗口灯

泡

bayonet-type bulb 卡口

灯泡

frosted bulb 磨砂灯泡

opal bulb, opaque bulb

乳白灯泡

switch 开关

socket 插座

plug 插头

telephone 电话

electric iron 电熨斗

peg, hook 衣钩

clothes-hanger 衣架

door-mat 门前的擦鞋棕

垫

manager 经理

attendant 服务员

desk clerk 值班服务员

waiter （餐厅）服务员

waitress （餐厅）女服

务员

rent 租金

bill 账单

餐馆英语之寻问餐厅

2005-1-20 19:08:23

到国外游玩，品尝当地美

食是行程重头戏之一，然

而，身为异乡人，自然无

法知道每家餐厅口碑如

何。此时，不妨向饭店中

的服务人员询问，说出自

己的喜好及需求，请对方

做最佳建议。

是否可介绍一家附近口

碑不错的餐厅?

Could you recommend a

nice restaurant near

here?

我想去一家价位合理的

餐厅。

I want a restaurant

with reasonable

prices.

我想去一家不会吵杂的

餐厅。

I'd like a quiet

restaurant.

我想去一家气氛欢乐、活

泼的餐厅。

I'd like a restaurant

with cheerful

atmosphere.

是否可建议这一类的餐

厅?

Could you recommend

that kind of

restaurant?

此地餐厅多集中在那一

区?

Where is the main area

for restaurants?

这附近是否有中国餐厅?

Is there a Chinese

restaurant around

here?

这附近是否有价位不贵

的餐厅?

Are there any

inexpensive

restaurants near here?

你知道现在那里还有餐

厅是营业的吗?

Do you know of any

restaurants open now?

我想尝试一下当地食物。

I'd like to have some

local food.

最近的义大利餐厅在那

里?

Where is the nearest

Italian restaurant?

餐馆英语之餐厅预约

2005-1-20 19:12:43

享受异国美食是出国旅

游的乐趣之一，若已打听

好何处有美味，不妨在出

发前先打电话询问是否

需订位，以免兴冲冲的出

门，却碰上餐厅客满的情

况。电话预约时，一定要

详细告知餐厅预约时间、

人数与名字，并且最好询

问清楚是否需着正式服

装，以免届时失礼。

我需要预约位子吗?

Do I need a

reservation?

我想要预约3个人的位

子。

I'd like to reserve a

table for three.

我们共有6个人。

We are a group of six.

我们大约在8点到达。

We'll come around eight

o'clock.

我要如何才能到达餐厅?

How can I get there?

我想要预约今晚7点2个

人的位子。

I'd like to reserve a

table for two at seven

tonight.

我很抱歉。今晚的客人相

当多。

I'm sorry. We have so

many guests this

evening.

我们大概需要等多久?

How long is the wait?

9点应该没问题。

Nine o'clock should be

O.K.

今天的推荐餐是什么?

What do you have for

today's special?

我们想要面对花园的位

子。

We'd like a table with

a view of garden.

没问题。请给我你的名字。

It's O.K. Your name, please.

我的名字是洁西卡?杨。My name is Jessica Yang.

餐厅是否有任何服装上

的规定?

Do you have a dress code?

女士是否需着正式服装? Could the ladies wear formal dresses?

请不要穿牛仔裤。

No jeans, please.

餐馆英语之餐厅点餐2005-1-20 19:12:55

到异国品尝美食可说是

旅游的乐趣之一，然而，若是语言不通，大概就很难品尝餐厅最受好评的

菜色了。因此，学会基本点餐说法，适当的询问服务生，并表达自己喜好，包管可以让自己吃得地

道又满足。

请给我菜单。

May I have a menu, please?

是否有中文菜单？

Do you have a menu in Chinese?

在用晚餐前想喝些什么吗？

Would you like something to drink before dinner?

餐厅有些什么餐前酒？What kind of drinks do you have for an aperitif?

可否让我看看酒单？

May I see the wine list? 我可以点杯酒吗？

May I order a glass of wine?

餐厅有那几类酒？

What kind of wine do you have?

我想点当地出产的酒。

I'd like to have some local wine.

我想要喝法国红酒。

I'd like to have French red wine.

是否可建议一些不错的酒？

Could you recommend some good wine?

我可以点餐了吗？

May I order, please? 餐厅最特别的菜式是什么？What is the specialty

of the house?

餐厅有今日特餐吗？

Do you have today's

special?

我可以点与那份相同的

餐吗？

Can I have the same dish

as that?

我想要一份开胃菜与排

餐(鱼餐)。

I'd like appetizers and

meat (fish) dish.

我正在节食中。

I'm on a diet.

我必须避免含油脂(盐份

/糖份)的食物。

I have to avoid food

containing fat

(salt/sugar).

餐厅是否有供应素食

餐？

Do you have vegetarian

dishes?

你的牛排要如何烹调？

How do you like your

steak?

全熟(五分熟/全生)。

Well done

(medium/rare),please.

旅馆英语之预定篇

2005-1-20 19:13:10

出外旅游时，旅馆便是我

们的家，详细了解家中的

每一项设备与使用方法，

才能得到良好的住宿品

质。此外，在确认房间之

前，不妨尽量向旅馆提出

个人合理的要求，毕竟，

一趟旅游成功与否，住宿

的舒适感可是占一席之

地的。

我会晚一点到达，请保留

所预订的房间。

I'll arrive late, but

please keep my

reservation.

我在台北已预订房间。

I made a reservation in

Taipei.

我的名字是王明明。

My name is Wang

Ming-Ming.

我想要一间安静一点的

房间。

I'd like a quiet room.

我想要楼上的房间。

I'd like a room on the

upper level.

我想要一间视野好(有阳

台)的房间。

I'd like a room with a

nice view (a balcony).

随时都有热水供应吗?

Is hot water available

any time?

我可以看一看房间吗?

May I see the room?

是否还有更大的(更好的

/更便宜的)房间?

Do you have anything

bigger

(better/cheaper)?

我要订这间房间。

I'll take this room.

麻烦填写这张住宿登记

表。

Would you fill in this

registration form?

这里可使用信用卡(旅行

支票)吗?

Do you accept credit

cards (traveler's

checks)?

是否可代为保管贵重物

品?

Could you keep my

valuables?

餐厅在那儿?

Where is the dining

room?

餐厅几点开始营业?

What time does the

dining room open?

早餐几点开始供应?

What time can I have

breakfast?

旅馆内有美容院(理发院)

吗?

Is there a beauty salon

(barber shop)?

是否可给我一张有旅馆

地址的名片?

Can I have a card with

the hotel's address?

是否可在此购买观光巴

士券?

Can I get a ticket for

the sight-seeing bus

here?

最近的地铁站在那里?

Where is the nearest

subway station?

旅馆英语之入住篇

2005-1-20 19:13:49

好不容易找到一家喜欢

的旅馆，不妨好好利用旅

馆内的服务。除了既有硬

体设施外，也可视自己需

要向旅馆提出合理要求，

使自己有段舒适的住宿

时光。

何时需退房?

When is check-out time?

明早你是否能帮我将行

李拿到大厅?

Could you bring my

baggage down to the

lobby tomorrow

morning?

当然。你何时离开?

Sure. What time are you

leaving?

8点。

At 8 o'clock.

那么，我将在7点50分到

你的房间。

Then I'll go to your

room at 7:50.

我总共有3件行李。

I have three pieces of

baggage.

明早，请将行李放在你的

门口。

Please leave them

outside your room

tomorrow morning.

这是316号房。我想要一

件毛毯。

This is room 316. I'd

like a blanket, please.

请送给我一壶咖啡(热

水)。

Please bring me a pot of

coffee (boiled water).

请送给我一些冰块和水。

Please bring me some

ice cubes and water.

我想设定早晨的呼叫铃。

I'd like a wake-up call,

please.

几点?

What time?

明早7点。

7 o'clock tomorrow

morning.

冷气(电视、灯)无法开

启。

The air-conditioner

(TV set, light) doesn't

work.

房间内没有热水。

There is no hot water.

热水不够热。

The hot water is not hot

enough.

我要退房。请给我账单。

I'd like to check out.

My bill, please.

我拿了一瓶小吧台中的

可乐。

I had a coke in the

mini-bar.

是否能以信用卡付账?

Can I pay by credit

card?

我住的很愉快。

I enjoy my stay.

旅馆英语之生活篇

2005-1-20 19:15:32

虽然是出外旅行，从衣物

清洗到头发整理，日常生

活的清洁一样也不会少。

若想要好好享受度假时

光，不再理会这些琐事，

不妨善加利用旅馆的美

容与洗衣服务，轻轻松松

做个光鲜游客。

我有些衣服需要送洗。

I have some laundry.

这些衣服需要洗涤(熨

平)。

I'd like these clothes

cleaned (pressed).

请将你需要洗的衣服放

在纸袋中，并将衣物内容

写下来。

Please put your laundry

in the paper bag and

write down the contents

of the laundry on it.

明天(后天)是否可洗好?

Will it be ready by

tomorrow (the day after

tomorrow)?

我今晚(明天)就要。

I need them tonight

(tomorrow).

我明早9点以前需要这些

清洗的衣物。

I'd like to have my

laundry by 9 o'clock

tomorrow morning.

这件不是我的。

This is not mine.

有一件遗失了。

There's one piece

missing.

明早几时开始可以送洗

衣物?

From what time do you

accept laundry

tomorrow morning?

从早上9点开始到下午4

点为止。

From 9 a.m. to 4 p.m.

旅馆中有美容院(理发厅)

吗?

Is there a beauty salon

(barber shop) in this

hotel?

我想要预约今天下午5

点。

I'd like to make an

appointment for 5 p.m.

today.

你想要如何整理你的头

发?

How would you like your

hair?

请帮我剪头发和洗发(修

胡须)。

Haircut and shampoo

(shave) , please.

请帮我洗头和整理头发。

Shampoo and set,

please.

请不要剪太短。

Please don't cut it too short.

后面(两边、头顶)请再剪一些。

A little more off the back (sides/top).

我不需要抹发油。

I don't need hair oil. 餐馆英语

2005-1-20 19:19:06

1. 寻问餐厅

到国外游玩，品尝当地美食是行程重头戏之一，然而，身为异乡人，自然无法知道每家餐厅口碑如何。此时，不妨向饭店中的服务人员询问，说出自己的喜好及需求，请对方做最佳建议。

是否可介绍一家附近口

碑不错的餐厅?

Could you recommend a nice restaurant near here?

我想去一家价位合理的

餐厅。

I want a restaurant with reasonable prices.

我想去一家不会吵杂的

餐厅。

I'd like a quiet restaurant.

我想去一家气氛欢乐、活泼的餐厅。

I'd like a restaurant with cheerful atmosphere.

是否可建议这一类的餐厅?

Could you recommend that kind of restaurant?

此地餐厅多集中在那一区?

Where is the main area for restaurants?

这附近是否有中国餐厅? Is there a Chinese restaurant around here?

这附近是否有价位不贵

的餐厅?

Are there any inexpensive restaurants near here? 你知道现在那里还有餐

厅是营业的吗?

Do you know of any restaurants open now? 我想尝试一下当地食物。I'd like to have some local food.

最近的义大利餐厅在那

里?

Where is the nearest

Italian restaurant?

2. 餐厅预约

享受异国美食是出国旅

游的乐趣之一，若已打听

好何处有美味，不妨在出

发前先打电话询问是否

需订位，以免兴冲冲的出

门，却碰上餐厅客满的情

况。电话预约时，一定要

详细告知餐厅预约时间、

人数与名字，并且最好询

问清楚是否需着正式服

装，以免届时失礼。

我需要预约位子吗?

Do I need a

reservation?

我想要预约3个人的位

子。

I'd like to reserve a

table for three.

我们共有6个人。

We are a group of six.

我们大约在8点到达。

We'll come around eight

o'clock.

我要如何才能到达餐厅?

How can I get there?

我想要预约今晚7点2个

人的位子。

I'd like to reserve a

table for two at seven

tonight.

我很抱歉。今晚的客人相

当多。

I'm sorry. We have so

many guests this

evening.

我们大概需要等多久?

How long is the wait?

9点应该没问题。

Nine o'clock should be

O.K.

今天的推荐餐是什么?

What do you have for

today's special?

我们想要面对花园的位

子。

We'd like a table with

a view of garden.

没问题。请给我你的名

字。

It's O.K. Your name,

please.

我的名字是洁西卡?杨。

My name is Jessica

Yang.

餐厅是否有任何服装上

的规定?

Do you have a dress

code?

女士是否需着正式服装?

Could the ladies wear

formal dresses?

请不要穿牛仔裤。

No jeans, please.

3. 餐厅点餐篇

到异国品尝美食可说是

旅游的乐趣之一，然而，

若是语言不通，大概就很

难品尝餐厅最受好评的

菜色了。因此，学会基本

点餐说法，适当的询问服

务生，并表达自己喜好，

包管可以让自己吃得地

道又满足。

请给我菜单。

May I have a menu,

please?

是否有中文菜单？

Do you have a menu in

Chinese?

在用晚餐前想喝些什么

吗？

Would you like

something to drink

before dinner?

餐厅有些什么餐前酒？

What kind of drinks do

you have for an

aperitif?

可否让我看看酒单？

May I see the wine list?

我可以点杯酒吗？

May I order a glass of

wine?

餐厅有那几类酒？

What kind of wine do you

have?

我想点当地出产的酒。

I'd like to have some

local wine.

我想要喝法国红酒。

I'd like to have French

red wine.

是否可建议一些不错的

酒？

Could you recommend

some good wine?

我可以点餐了吗？

May I order, please?

餐厅最特别的菜式是什

么？

What is the specialty

of the house?

餐厅有今日特餐吗？

Do you have today's

special?

我可以点与那份相同的

餐吗？

Can I have the same dish

as that?

我想要一份开胃菜与排

餐(鱼餐)。

I'd like appetizers and

meat (fish) dish.

我正在节食中。

I'm on a diet.

我必须避免含油脂(盐份

/糖份)的食物。

I have to avoid food

containing fat

(salt/sugar).

餐厅是否有供应素食

餐？

Do you have vegetarian

dishes?

你的牛排要如何烹调？

How do you like your

steak?

全熟(五分熟/全生)。

Well done

(medium/rare), please.

预订酒店英语

2005-1-20 19:19:47

(开房必备)

Dialogue A

a:Good morning.Hilton

Hotel. May I help you?

b:Good morning.Have

you got any vacancies

for the nights of 12th

and 13th.I'd like to

make a reservation for

the two nights

a:All right .Single or

double-room?

b:Double-room please.

a:Yes.we have a double

-room available.

b:Is that with or

without bath?

a:It's a room with

shower and toilet ,sir.

b:That sounds fine. Is

there an air

conditioner?

a:Yes,but of course.

b:How much will it be

for one night?

a:Let me see.A

double-room $800 per

night.

b:Does that include

breakfast?

a:Yes.that includes a

continental breakfast

and a morning

newspaper.

b:Do you accept VISA?

a:Yes , we do , what

time will yo be

arriving?

b:I should be there

aroud 5:30 p.m on the

12th.

a:Ok, sir ,Could I take

your name and contact

number , please?

b:Yes,It's John

Smith.It's New York

456-122

a:Could you spell that,

please?

b:J-o-h-s-m-i-t-h.

a:John Smith.

double-room with bath

and air conditioner for

the nights of 12th and

13th.

b:That's right.Thank

you.

a:Thank you sir. Good

-bye.

饭店交流用语

2005-1-20 19:21:30

欢迎和问候语：

1、Good

morning(afternoon ,

evening) , sir(madam)

早上（下午、晚上）好，

先生（夫人）。

2、How do you do?

您好！（初次见面）

Glad to meet you .

很高兴见到您。

3、How are you?

您好吗？

Fine , Thanks . And

you ?

很好，谢谢。您好吗？

4、Welcome to our hotel

(restaurant , shop).

欢迎到我们宾馆（餐厅、

商店）来。

5、Wish you a most

pleasant stay in our

hotel .

愿您在我们宾馆过得愉

快。

6、I hope you will enjoy

your stay with us.

希望您在我们宾馆过得

愉快。（客人刚入店时）

I hope you are enjoying

your stay with us.

希望您在我们宾馆过得

愉快。（客人在饭店逗留

期间）

I hope you have enjoyed

your stay with us.

希望您在我们宾馆过得

愉快。（客人离店时）

7、Have a good time!

祝您过得愉快！

电话用语：

8、**hotel , front desk .

Can I help you?

**饭店，前厅。您找谁？

9、Sorry , I’ve dialed

the wrong number .

对不起，我拨错号了。

10、May I speak to your

general manager?

能和你们总经理说话

吗？

Speaking.

我就是。

11、Sorry, he is not in at the moment .

对不起，他现在不在。Would you like to leave a message ?

您要留口信吗？

12、Pardon.

对不起，请再说一遍，好吗？

I beg your pardon.

对不起，请再说一遍，好吗？

祝贺语：

13、Congratulations! 祝贺您！

14、Happy birthday!

生日快乐！

15、Happy new year!

新年快乐！

16、Merry Christmas! 圣诞快乐！

17、Have a nice holiday! 假日快乐！

18、Wish you every success!

祝您成功！

答谢和答应语:

19、Thank you (very much) .

谢谢您（非常感谢）。20、Thank you for your advice (information , help)

感谢您的忠告（信息、帮助）。

21、It’s very kin d of you .

谢谢，您真客气。

22、You are welcome . 不用谢。

23、Not at all.

不用谢。

Don’t mention it .

不用谢。

24、It’s my pleasure .非常高兴为您服务。(With pleasure.)

(My pleasure.)

25、I am at your service .

乐意为您效劳。

26、Thank you for staying in our hotel. 感谢您在我们酒店下榻。

27、I’m sorry .

很抱歉。

28、Excuse me .

对不起。

29、I’m sorry ,It’s my fault.

很抱歉。那是我的过错。

30、Sorry to have kept

you waiting .

对不起，让您久等了。

31、Sorry to interrupt

you .

对不起，打扰您了。

32、I’m sorry about

this.

对此表示抱歉。

33、I apologize for

this.

我为此道歉。

34、That’s all right.

没关系。

35、Let’s forget it.

算了吧。

征询语：

36、Can(May)I help you?

我能帮您什么吗？

Yes, please.

好的。

37、What can I do for

you .

我能为您干点什么？

38、Is there anything I

can do for you ?

有什么能为您效劳的

吗？

39、Just a moment ,

please.

请稍等一下。

40、May I use your

phone?

我能借用您的电话吗？

Certainly.

当然可以。

Yes, of course .

当然可以。

指路用语:

41、Go

upstairs/downstairs.

上楼/下楼。

42、It’s on the second

(third) floor .

在二（三）楼。

43、Excuse me.

对不起。

Where is the washroom

(restroom, elevator)?

请问盥洗室（休息室、电

梯）在哪儿？

This way ,please.

请这边走

Turn left /right.

往左转/右转。

45、It’s in the lobby

near the main entrance.

在大厅靠近大门。

46、It’s in the

basement at the end of

the corridor.

在地下室走廊尽头。

提醒用语：

47、Mind/(Watch)your

step.

请走好。

48、Please be careful.

请当心。

49、Please don’t leave

anything behind.

请别遗忘您的东西。

50、Don’t worry.

别担心。

51、Take it easy.

放心好了。

52、Please don’t s moke

here.

请不要在这边抽烟。

告别语：

53、Goodbye.

再见。

54、See you late.

再见。

55、Good night .

晚安。

56、See you tomorrow.

明天见。

57、Goodbye and thank

you for coming.

再见，谢谢您的光临。

58、Goodbye and hope to

see you again.

再见，希望再见到您。

59、Have a nice trip!

一路平安！

60、Wish you a pleasant

journey! Good luck!

祝您旅途愉快！祝您好

运！

前厅：

1、Have you a

reservation?

您预定过了吗？

2、May I know your name

and room number?

您能告诉我您的名字与

房间号吗？

3、Here is your room

key.

给您房间钥匙。

4、Please pay at the

cashier’s desk over

there.

请去那边帐台付款。

5、Are these your

baggage?

这些是您的行李吗？

May I take them for you?

我来帮您拿好吗？

客房部

6、Housekeeping .May I

come in?

客房服务员，我可以进来

吗？

7、Leave your laundry in

the laundry in the

laundry bag behind the

bathroom door.

请把要洗的东西放在浴

室门后的洗衣袋中。

8、I hope I’m not

disturbing you.

我希望没有打扰您。

9、One moment ,madam.

I’ll bring them to you

right away .

等一会儿，夫人。我马上

送来。

10、I’ll send for an

electrician( doctor ,

……)

我给您请电工（大

夫……）。

餐饮部：

11、Sit down ,

please .Here is the

menu.

请坐，给您菜单，先生。

May I take your

order ,sir?

您要点菜吗？

12、What would you like

to have ,coffee or tea?

您要喝咖啡还是茶？

13、Would you like to

have any wine with you

dinner?

您用餐时要喝点酒吗？

14、Service hours are:

（餐厅）供应时间是：

早餐7点到9点。

午餐11点半到1点半。

晚餐6点半到8点半。

15、Here is the bill.

Please sign it.

这是您的帐单，请签字。

服务台常用词汇

2005-1-20 19:21:49

management 经营、管理

market price 市价

cashier's desk 兑换处

coin 硬币

accounting desk 帐务处

check-out time 退房时

间

voucher 证件

price list 价目表

check, cheque 支票

sign (动)签字

interest 利息

form 表格

reservation 预订

reception desk 接待处

tip 小费

reservation desk 预订

处

luggage office 行李房

…per thousand 千分

之…

spare (形)多余的

postpone (动)延期

cancel (动)取消

traveler’s cheque 旅

行支票

pay (动)付款

fill (动)填写

administration 管理、

经营

note 纸币

registration desk 入宿

登记处

lobby 前厅

luggage rack 行李架

visit card 名片

identification card 身

份证

rate of exchange 兑换

率

conversion rate 换算率

charge (动)收费

bill 帐单

change money 换钱

procedure 手续、程序

information desk 问询

处

luggage label 行李标签

overbooking 超额订房

…per cent 百分之…

reasonable (形)合理的

cash (动)兑换

keep (动)保留、保存

bank draft 汇票

accept (动)接受

procedure fee 手续费

fill in the form 填表

■ 电讯服务

operator 电话员

house phone 内部电话

special line 专线

dial a number 拨号码

hold the line 别挂电

话

can't put somebody

through 接不通

ordinary telegram 普通

电话

receiver 听筒

city phone 城市电话

telephone number 电话

号码

replace the phone 挂

上电话

Line, please. 请接外

线。

The line is

busy(engaged) 占线。

send a telegram(cable)

发电报

long distance 长途电话

telephone directory 电

话簿

call somebody up 打电

话给某人

can't hear somebody

听不见 can't get through 打不通 inland telegram 国内电报 ordinary mail 平信 switchboard 交换台 central exchange 电话总局 The connection is bad. 听不清。 express telegram 加快电报 special dispatch 专电 registered fee 挂号邮资 postcard 明信片 ■ 客房设备、用品 escalator 自动楼梯 bookshelf 书架 ground floor (英)底，层，一楼 cabinet 橱柜 switch 开关 Venetian blind 百叶窗帘 curtain 窗帘 wastebasket 字纸篓 tea trolley 活动茶几 night table 床头柜 first floor (英)二楼，(美)一楼 folding screen 屏风 hanger 挂钩 plug 插头 wall plate 壁上挂盘 Chinese painting 国画 elevator, lift 电梯 drawer 抽屉 second floor (英)三楼，(美)二楼 spring 弹簧 cushion 靠垫，垫子 socket 插座，插口 sitting room 起居室 voltage 电压 floor 楼层，地板 carpentry (总称)木器 tea table 茶几 bedclothes 床上用品 quilt 被子 mattress 床垫 thermos 热水瓶 transformer 变压器 中国小吃英文表达 2005-1-20 19:22:12 中式早點 烧饼Clay oven rolls 油条Fried bread stick 韭菜盒Fried leek dumplings 水饺Boiled dumplings 蒸饺Steamed dumplings 馒头 Steamed buns 割包 Steamed sandwich 饭团 Rice and vegetable roll 蛋饼 Egg cakes 皮蛋 100-year egg 咸鸭蛋 Salted duck egg 豆浆 Soybean milk 饭 类 稀饭 Rice porridge 白饭 Plain white rice 油饭 Glutinous oil rice 糯米饭 Glutinous rice 卤肉饭 Braised pork rice 蛋炒饭 Fried rice with egg 地瓜粥 Sweet potato congee 面 类 馄饨面 Wonton & noodles 刀削面 Sliced noodles 麻辣面 Spicy hot noodles 麻酱面 Sesame paste noodles 鴨肉面 Duck with noodles 鱔魚面 Eel noodles 乌龙面 Seafood noodles 榨菜肉丝面 Pork , pickled mustard green noodles 牡蛎细面 Oyster thin noodles 板条 Flat noodles 米粉 Rice noodles 炒米粉 Fried rice noodles 冬粉 Green bean noodle 汤 类 鱼丸汤 Fish ball soup 貢丸汤 Meat ball soup 蛋花汤 Egg & vegetable soup 蛤蜊汤 Clams soup 牡蛎汤 Oyster soup 紫菜汤 Seaweed soup 酸辣汤 Sweet & sour soup 馄饨汤 Wonton soup 猪肠汤 Pork intestine soup 肉羹汤 Pork thick soup 鱿鱼汤 Squid soup 花枝羹 Squid thick soup 甜 点 爱玉 Vegetarian gelatin 糖葫芦 Tomatoes on sticks 长寿桃 Longevity Peaches 芝麻球 Glutinous rice sesame balls 麻花 Hemp flowers 双胞胎 Horse hooves 冰 类 绵绵冰 Mein mein ice 麦角冰 Oatmeal ice 地瓜冰 Sweet potato ice 紅豆牛奶冰 Red bean with milk ice 八宝冰 Eight treasures ice 豆花 Tofu pudding 果 汁 甘蔗汁 Sugar cane juice 酸梅汁 Plum juice 杨桃汁 Star fruit juice 青草茶 Herb juice 点 心 牡蛎煎 Oyster omelet 臭豆腐 Stinky tofu (Smelly tofu) 油豆腐 Oily bean curd 麻辣豆腐 Spicy hot bean curd 虾片 Prawn cracker 虾球 Shrimp balls 春卷 Spring rolls 蛋卷 Chicken rolls 碗糕 Salty rice pudding 筒仔米糕 Rice tube pudding 红豆糕 Red bean cake 绿豆糕 Bean paste cake 糯米糕 Glutinous rice cakes 萝卜糕 Fried white radish patty 芋头糕 Taro cake 肉圆 Taiwanese Meatballs 水晶饺 Pyramid dumplings 肉丸 Rice-meat dumplings 豆干 Dried tofu 其 他 当归鸭 Angelica duck 槟榔 Betel nut 火锅 Hot pot 餐厅点餐用语 2005-1-20 19:22:53 点菜就餐的次序：找桌子 看菜单 点菜 付钱 离开 Have you got a table for two, please ﹖ 请问您有两个人的桌子吗？ Have you booked a table ﹖ 您预定餐桌了吗？ Have you made a reservation ﹖ 您预定了吗？ smoking or non-smoking ﹖ 吸烟区还是非吸烟区？ Would you like something to drink ﹖ 您想喝什么？ Would you like to see the menu ﹖ 您需要看菜单吗？ Language Notes 三言两语 点菜就餐的典型次序是：找一张桌子坐下－看菜单－点菜－付钱－离开。英语语言的表达基本上也是依照次顺序。“订餐”在英文中有两种说法，即to book a table 和make a reservation ．在英国以及在其它很多国家，餐厅一般划分为吸烟区和非吸烟区。一进餐厅，服务员会主动征询客人的意见，然后引领客人前往所选择的区域就餐。 打搅一下，我能看看菜单吗？

expression 表达

Excuse me, could I see the menu, please ？ 打搅一下，我能看看菜单吗？

Are you ready to order ？

您现在可以点餐吗？ first course ／stasrters

第一道菜／开胃菜 maincourse

主菜

dessert

甜食

Could I have the bill, please ？

请拿账单来，好吗？ How would you like to pay ？

请问您怎样付款？ Language Notes 三言两语

在西餐厅就餐，菜单一般由三类不同的菜别组成。the first course 或者starters 是指第一道菜，往往是汤、一小碟色拉或其它小吃。第二道菜是主菜，fish and chips 是鱼和炸土豆条，它同

“roast beef and yo rk shir pudding ——牛肉布丁”、“shepherd spie ——牧羊人的馅饼”一样，都是典型的英国传统菜肴。最后一道是甜食——或冷或热，但都是甜的。西方饮食习惯是先吃咸的，后吃甜的。西餐菜单名目繁多，有时不易读懂。遇到这种情况，可以请服务员解释一下。 餐厅里的对话

Conversation In A Restaurant

Hugh is ordering a meal in a restaurant a few moments later Emma: one sparkling water

Hugh: Thanks very much Emma: Are you ready to

order?

Hugh: Yeah I think I am actually. Could I just have the soup to start please

Emma: That’s minestrone, is that all right sir?

Hugh: Yeah, that’s fine, and for the main course could I have the chicken please? Emma: Chicken

Hugh: and just some vegetables and some boiled potatoes please Emma: Boiled potatoes, OK

Hugh: Thanks very much Emma: OK

餐厅里的对话

休正在餐厅点餐（过了一会儿）

埃玛：一份带汽的矿泉水。

休：谢谢！

埃玛：您现在可以点菜吗？

休：是的，可以。请先给我来一份例汤，好吗——今日的例汤是什

么？

埃玛：是意大利蔬菜汤，可以吗？

休：可以。好的…… 至于主菜，请给我一份鸡肉，好吗？

埃玛：……鸡肉……

休：再来一点蔬菜和煮土豆。

埃玛：……煮土豆。好的。休：谢谢！

埃玛：好的。

国外生活必备英文词汇

全搜索—饮食篇３

2005-1-20 19:50:20

餐具：

coffee pot 咖啡壶coffee cup 咖啡杯paper towel 纸巾napkin 餐巾

table cloth 桌布

tea -pot 茶壶

tea set 茶具

tea tray 茶盘

caddy 茶罐

dish 碟

plate 盘

saucer 小碟子

rice bowl 饭碗chopsticks 筷子

soup spoon 汤匙

knife 餐刀

cup 杯子glass 玻璃杯

mug 马克杯

picnic lunch 便当

fruit plate 水果盘

toothpick 牙签

中餐：

bear's paw 熊掌

breast of deer 鹿脯

beche-de-mer; sea

cucumber 海参

sea sturgeon 海鳝

salted jelly fish 海蜇

皮

kelp, seaweed 海带

abalone 鲍鱼

shark fin 鱼翅

scallops 干贝

lobster 龙虾

bird's nest 燕窝

roast suckling pig 考

乳猪

pig's knuckle 猪脚

boiled salted duck 盐

水鸭

preserved meat 腊肉

barbecued pork 叉烧

sausage 香肠

fried pork flakes 肉松

BAR-B-Q 烤肉

meat diet 荤菜

vegetables 素菜

meat broth 肉羹

local dish 地方菜

Cantonese cuisine 广东

菜

set meal 客饭

curry rice 咖喱饭

fried rice 炒饭

plain rice 白饭

crispy rice 锅巴

gruel, soft rice ,

porridge 粥—

noodles with gravy 打

卤面

plain noodle 阳春面

casserole 砂锅

chafing dish, fire pot

火锅

meat bun 肉包子

shao-mai 烧麦

preserved bean curd 腐

乳

bean curd 豆腐

fermented blank bean

豆豉

pickled cucumbers 酱瓜

preserved egg 皮蛋

salted duck egg 咸鸭蛋

dried turnip 萝卜干

西餐与日本料理:

menu 菜单

French cuisine 法国菜

today's special 今日特

餐

chef's special 主厨特

餐

buffet 自助餐

fast food 快餐

specialty 招牌菜

continental cuisine 欧

式西餐

aperitif 饭前酒

dim sum 点心

French fires 炸薯条

baked potato 烘马铃薯

mashed potatoes 马铃薯

泥

omelette 简蛋卷

pudding 布丁

pastries 甜点

pickled vegetables 泡

菜

kimchi 韩国泡菜

crab meat 蟹肉

prawn 明虾

conch 海螺

escargots 田螺braised

beef 炖牛肉

bacon 熏肉

poached egg 荷包蛋

sunny side up 煎一面荷

包蛋

over 煎两面荷包蛋

fried egg 煎蛋

over easy 煎半熟蛋

over hard 煎全熟蛋

scramble eggs 炒蛋

boiled egg 煮蛋

stone fire pot 石头火

锅

sashi 日本竹筷

sake 日本米酒

miso shiru 味噌汤

roast meat 铁板烤肉

sashimi 生鱼片

butter 奶油

冷饮:

beverages 饮料

soya-bean milk 豆浆

syrup of plum 酸梅汤

tomato juice 番茄汁

orange juice 橘子汁

coconut milk 椰子汁

asparagus juice 芦荟汁

grapefruit juice 葡萄

柚汁

vegetable juice 蔬菜汁

ginger ale 姜汁

sarsaparilla 沙士

soft drink 汽水

coco-cola (coke) 可口

可乐

tea leaves 茶叶

black tea 红茶

jasmine tea 茉莉(香片)

tea bag 茶包

lemon tea 柠檬茶

white goup tea 冬瓜茶

honey 蜂蜜

chlorella 绿藻

soda water 苏打水

artificial color 人工

色素

ice water 冰水

mineral water 矿泉水

distilled water 蒸馏水

long-life milk 保久奶

condensed milk 炼乳;

炼奶

cocoa 可可

coffee mate 奶精

coffee 咖啡

iced coffee 冰咖啡

white coffee 牛奶咖啡

black coffee 纯咖啡

ovaltine 阿华田

chlorella yakult 养乐

多

essence of chicken 鸡

精

ice-cream cone 甜筒

sundae 圣代; 新地

ice-cream 雪糕

soft ice-cream 窗淇淋

vanilla ice-cream 香草

冰淇淋

ice candy 冰棒

milk-shake 奶昔

straw 吸管

国外生活必备英文词汇

全搜索-住宿篇

2004-12-18 22:27:59

前台

company 陪伴，同伴

single room 单人房

double room 双人房

intend 想要，打算

party （参加共同活动

的）一批，一组，一组人

date 日期，日子

kind 种，类

bath 浴室

shower 淋浴

suite （一套）房间

deluxe 豪华的

presidential 总统的，

总统职务的

available 可用的，合用

的，可得到的，可到达的

fully 完全地，彻底地

name 名字，姓，姓名，

名称

address 地址

the phone number 电话

号码

be able to 能，会

guarantee 保证，担保，

包，管

occupancy 占有，占用

peak 最高的，高峰的

arrival 到来，到达

departure 启程，离开，

出发

book 预定，定

hotel 旅馆

offer 提出，提供

discount 折扣

vacancy 空，空房间

solid 全部地

be full up 全满

include 包括，包含

major 较大范围的，主要

的

international 国际的，

世界的

provide with 提供

mini-bar 小冰柜

sort 种类，类别

price 价格，价钱

dollar 美元

service 服务，服侍

of course 当然

rate 价格，费用

tax extra 另加税金

look forward to 期待，

希望

receive 接待，接见，欢

迎

guest 旅客，宿客

welcome to 欢迎到来

bellboy 行李员，旅客服

务员

madam 夫人，女士，太太

trip 旅行，旅程

take care of管理，照看

baggage 行李，

carry 运送，手提

suitcase 手提箱，衣箱

show 带领，指引，给看

lead 带领，引领，领路

give sb.a hand帮...的

忙

allow 允许，准许

wish 愿，希望

pleasant 令人愉快的，

舒适的

enjoy 享受

a good time 快乐时光

pleasure 快乐，愉快，

高兴

not at all 不用谢，没

关系

mention 提及，提到

registration登记，注册

at one's service 为...

服务

behind 在后面，在...背

后

remember 记住，记得

return 送还，还归

firmly 稳固地

go to bed 上床睡觉

check 检查，核对

list 名单，一览表

fill to 填写

form 表格

have a look 看一看passport 护照

mind 介意，反对

fill out 填写

prepare 准备，预备

key card 出入证

seat 座位

file 档案

identification身分的

证明

straight 马上，立刻separately 单独地opposite 在...的对面gift 礼品，礼物elevator [美]电梯directly 直接地

straight 笔直的

traffic 交通

distance 直接地intersection 交叉点，十字路口

suggest 建议，提出（意见，计划）等

popular 受欢迎的，大众（或某种人）喜爱的tourist 旅行者，游览者，观光者

famous 著名的，出名的tourist attraction 旅游胜地

history 历史

direction 方向，方位well-known 出名的，众所周知的

scene 景色，景象attractive 有吸引人的，引起兴趣的

interest 兴趣

dynasty 王朝，朝代classical 古典的architecture建筑风格exquisite 精致的，精巧的

artistic value 艺术价值

chance 机会

feast one's eyes让某人一包眼福

typical 典型的，代表性的

pearl 珍珠

The Jade Buddha Temple 玉佛寺

what's more 另外construction建造，构造，结构

magnificent 壮丽的，宏伟的

enjoy 欣赏，喜爱

stamp 邮票

stick 粘贴，张贴envelope 信封，封套sticker 背后有粘胶的

标签ticket 票

airline 航空公司

wonder 想知道

consider 考虑，细想

in advance 预先

economy 经济

time-table 时刻表

flight 班机

airport 机场

rear stalls 戏院正方后

座

in order 妥当，就绪

suppose 猜想，料想，想

象

matinee 日戏

dress circle戏院的二楼

厅

cancel 取消

except 除...之外

performance 演出

acrobatic 杂技的

prefer 更喜欢

exchange 兑换，（货币）

交换

bill 钞票，纸币

currency 货币

according to根据...所

说，按照

equivalent 相等的，相

当的

note 纸币

sign 签名，署名

exchange memo 兑换水单

counter 柜台

prohibit 禁止，阻止

government 政府

information 信息

bottom line 底线

endorse 在（支票等）背

面签名，背书

signature 签名，署名

top line 头一行

receipt 收据，收条

amount 数额

certificate 单据

purchase 买，购买，购

置，所购物

countersign 副署，连署

in duplicate（正副）一

式两份

policy 政策，方针

understand 懂，理解

awfully 非常，很

describe 描绘，叙述，

形容

apologize 道歉

trouble 麻烦，烦恼

manager 经理

solve 解决

carelessness粗心，疏

忽，粗枝大叶

advise to 劝...

inconvenience 不方便

toilet 洗室

sincerely 真诚地，诚恳

地，真挚地

previous 先的，前的

occupant 占有人，占用

者，居住者

access 进入

responsible 有责任的，

（应）责任的

necklace 项圈，项链

safety box 保险柜

arrange 安排

in touch with 联系，接

触

as soon as 一...就...

try one's best 努力，

尽力

possible 可能的

regulation 规则，规章，

法规

noise 噪音，嘈杂声

several 几个，数个

misunderstand 误会，误

解

explain 解释，说明

relax 放松

calm 使平静，使镇定

in charge 主管

housemaid 客房服务员

release 再出租

measure 措施，方法

understaffed人员太少

的，人员不足的

accommodation cost 宿

费

cashier 出纳

check in 入住登记

check out 办理退房手续

deluxe suite豪华套间

dining hall 餐厅

double room 双人间

foreign exchange

counter 外币兑换处

hotel directory 旅馆指

南

hotel lobby 饭店大堂

hotel rates 房价

information desk 总台

porter 行李员

reservation desk 预定

处

room charge sheet 房价

表

room with bath 带有浴

室的客房

room with good

ventilation 通风良好

的客房

single room 单人间

suite 套间

telephone operator 总

机接线员

in touch with 联系，接

触

as soon as 一...就...

try one's best 努力，

尽力

possible 可能的

regulation 规则，规章，

法规

noise 噪音，嘈杂声

several 几个，数个

misunderstand 误会，误

解

explain 解释，说明

relax 放松

calm 使平静，使镇定

in charge 主管

housemaid 客房服务员

release 再出租

measure 措施，方法

understaffed人员太少

的，人员不足的

accommodation cost 宿

费

cashier 出纳

check in 入住登记

check out 办理退房手续

deluxe suite豪华套间

dining hall 餐厅

double room 双人间

foreign exchange

counter 外币兑换处

hotel directory 旅馆指

南

hotel lobby 饭店大堂

hotel rates 房价

information desk 总台

porter 行李员

reservation desk 预定

处

room charge sheet 房价

表

room with bath 带有浴

室的客房

room with good

ventilation 通风良好

的客房

single room 单人间

suite 套间

telephone operator 总

机接线员

深圳：李海滨

酒店工作常用的英语

顾客： 请问贵酒店位于哪里？ How about your hotel’s location? 请问贵酒店是几星级的？ What’s the level of your hotel? 请问贵酒店有什么设施？ How about your hotel’s facilities? 请问贵酒店有什么房间类型？ What kind of room do you have? 请问贵酒店有接车服务吗？ Does your hotel have pick-up service? 请问贵酒店有没有免费接机服务？ Do you have a transfer service from airport to hotel free of charge? 我想预定客房。 I’d like to make a reservation. 我想订一个房间，五月2号到4号，请问你们还有空房吗 I need a room for three days from May 2 to May 4. Do you have any vacancies? 我想更改／取消预订。 I’d like to change/cancel a re servation. 我将会较晚到本酒店，但请为我保留预订 I’ll arrive late, but please keep my reservation. 我想延住多两天，直到9号 I’d like to extend it for two more nights until the 9th. 服务员： 我们酒店位于市镇。本酒店离咸阳机场30分钟车程，到西安火车站只需15钟车程。Well, our hotel located in 。。。town, 。。。. The hotel is only 30 minutes from Xianyang airport and 15 minutes to Xi’an railway station ，by car. 本酒店是五星级的酒店。 Our hotel is a five-star hotel. 本酒店有四种类型餐馆，大堂吧，会议室,健身会所,游泳池,商场。 We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool and shop prince。. 我们酒店有标准房，高级房，豪华房，行政房。除此之外还有总统套房。而且我们酒店还设有不吸烟楼层及连通房。 We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms. 请问需要预订哪一类型的房间？ May I have the room type, please? /What kind of room would you like to reserve? 请问您需要订哪一天？什么时候入住及退房？/请问您打算逗留多长时间？/请问大概什么时候到酒店，先生？ Which dates would you like to book? When will you check in and check out?/ How long will you stay in our hotel?/ What time do you expect to arrive , Sir?

酒店翻译常用英语

翻译对照词汇表 Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订（不是预定） Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务，有时特指客房送餐服务Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服） Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 酒店岗位： Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理 Table Hostess餐桌女服务员 Kitchen Hand; Kitchen Help; Kitchen Worker厨工 Cook; Chef厨师Head Chef厨师长 Cook炊事员 Assistant Manager大堂副理 Lobby Manager大堂经理 Tourist Guide导游 Sauce Cook调味汁厨师 Restaurant Manager饭店经理 Rooms Division Manager房务部经理 Second Chef副厨师长 Second Waiter副领班 Trainee Manager见习经理 Receptionist接待员 Bar Operative酒吧服务员 Hotel Accountant酒店会计 Chief Accountant; Financial Controller酒店主管会计;财务总监 Housekeeping Manager客房部经理 Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员 Head Waiter ；Captain领班 Floor Attendant楼层服务员 Travel Agent 旅游中介 Doorman门童 Pantryman配餐员 Front Desk Manager前台经理 Front Office Supervisor前台领班 Front Office Manager前厅经理 Assistant Front Office Manager前厅副理 Cleaner清洁工 Food Checker食品检验员 Vegetable Cook蔬菜厨师 Materials Manager物料经理 Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理 Assistant Banquet Manager宴会部副经理 Banquet Manager宴会部经理 Night Manager夜班经理 Hotel Greeter迎宾员 Reservation Manager预订部经理 Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理 Front Clerk; Reception Clerk总台接待员 room reservation客房预定 fully booked客满 types of rooms房间种类 double room双人房 standard room标准房 twin room双床房

五星级酒店英语大全!

company 陪伴，同伴 single room 单人房 double room 双人房 intend 想要，打算 party （参加共同活动的）一批，一组，一组人date 日期，日子 kind 种，类 bath 浴室 shower 淋浴 suite （一套）房间 deluxe 豪华的 presidential 总统的，总统职务的 available 可用的，合用的，可得到的，可到达的fully 完全地，彻底地 name 名字，姓，姓名，名称 address 地址 the phone number 电话号码 be able to 能，会 guarantee 保证，担保，包，管 occupancy 占有，占用 peak 最高的，高峰的 arrival 到来，到达 departure 启程，离开，出发 book 预定，定 hotel 旅馆 offer 提出，提供 discount 折扣 vacancy 空，空房间 solid 全部地 be full up 全满 include 包括，包含 major 较大范围的，主要的 international 国际的，世界的 provide with 提供 mini-bar 小冰柜 sort 种类，类别 price 价格，价钱 dollar 美元 service 服务，服侍 of course 当然 rate 价格，费用 tax extra 另加税金 look forward to 期待，希望 receive 接待，接见，欢迎 guest 旅客，宿客 welcome to 欢迎到来 bellboy 行李员，旅客服务员 madam 夫人，女士，太太 trip 旅行，旅程 take care of管理，照看 baggage 行李， carry 运送，手提 suitcase 手提箱，衣箱lead 带领，引领，领路 give sb.a hand帮...的忙 allow 允许，准许 wish 愿，希望 pleasant 令人愉快的，舒适的 enjoy 享受 a good time 快乐时光 pleasure 快乐，愉快，高兴 not at all 不用谢，没关系 mention 提及，提到 registration登记，注册 at one's service 为...服务 behind 在后面，在...背后 remember 记住，记得 return 送还，还归 firmly 稳固地 go to bed 上床睡觉 check 检查，核对 list 名单，一览表 fill to 填写 form 表格 have a look 看一看 passport 护照 mind 介意，反对 fill out 填写 prepare 准备，预备 key card 出入证 seat 座位 file 档案 identification身分的证明 straight 马上，立刻 separately 单独地 opposite 在...的对面 gift 礼品，礼物 elevator [美]电梯 directly 直接地 straight 笔直的 traffic 交通 distance 直接地 intersection 交叉点，十字路口 suggest 建议，提出（意见，计划）等popular 受欢迎的，大众（或某种人）喜爱的tourist 旅行者，游览者，观光者 famous 著名的，出名的 tourist attraction 旅游胜地 history 历史 direction 方向，方位 well-known 出名的，众所周知的 scene 景色，景象 attractive 有吸引人的，引起兴趣的interest 兴趣 dynasty 王朝，朝代 classical 古典的

五星级酒店前台专用英语

五星级酒店前厅专用英语 饭店英语基本词汇management 经营、管理 rack rate 市价 package rate包价 group rate 团队价 cashier's desk 兑换处 check-out time 退房时间 voucher 证件 price list 价目表 check, cheque 支票 sign (动)签字 form 表格 reservation 预订 reception desk 接待处 house use 酒店使用 executive floor 行政楼层 tip 小费 reservation desk 预订处 luggage office 行李房 spare (形)多余的 postpone (动)延期 cancel (动)取消 traveler’s cheque 旅行支票 pay (动)付款 fill (动)填写 administration 管理、经营 note 纸币 registration desk 入宿登记处 lobby 大堂 luggage rack 行李架 visit card 名片 identification card 身份证 rate of exchange 兑换率 conversion rate 换算率 charge (动)收费

bill 账单 change money 换钱 procedure 手续、程序 up grade 升级 information desk 问询处 luggage label 行李标签 overbooking 超额订房 reasonable (形)合理的 cash (动)兑换 keep (动)保留、保存 bank draft 汇票 accept (动)接受 procedure fee 手续费 fill in the form 填表 ■ 电话服务 operator 电话员 house phone 内部电话 special line 专线 dial a number 拨号码 hold the line 别挂电话 can't put somebody through 接不通 ordinary telegram 普通电话 Wake-up call service 叫醒服务 Switchboard 总机 Area code 区号 Extention 分机 receiver 听筒 city phone 城市电话 telephone number 电话号码 replace the phone 挂上电话 Line, please. 请接外线。 send a telegram(cable) 发电报long distance 长途电话telephone directory 电话簿 call somebody up 打电话给某人 can't hear somebody 听不见 can't get through 打不通

酒店常用英语列表

一、Department Name and Position Name(部门名称及职门名称) 1部门Department 2 职位Position 3 行政办Executive Office 4 财务Financial Department 5 会计部Accounting Department 6 采购部Purchasing Department 7 销售部Sales and Marketing Department 8 工程部Engineering Department 9 人力资源部Human Resources Department 10 培训部Training Department 11 保安部Security Department 12 前厅部Front Office Department 13 客房部Housekeeping Department 14 餐饮部Food and Beverage Department 15 中餐厅Chinese Restaurant 16 西餐厅Western Restaurant 17 日本餐厅Japanese Restaurant 18 大堂吧Lobby Bar 19 娱乐部Entertainment Department 20 桑拿Sauna Centre 21 夜总会Night Club 22 桌球室Snooker 23 游泳池Swimming Pool 24 健身室Gym 25 棋牌室Chess Room 26 美容美发Beauty and Barber Centre 27 商场Shopping Arcade 28 花店Flower Shop 29 阅览室Reading Room 30 乒乓球Table Tennis 31商务中心Business Centre 32行政楼层Executive Floor 33 总机Operator Telephone Room 34 接待处Reception 35 礼宾部Concierge 36 问询处Information 37 大堂副理Assistant Manager

五星级酒店前厅英语 培训资料handout

前厅英语培训资料20140318 Important sentence 1. Good morning / afternoon / evening and welcome! 早上/中午/晚上好，欢迎光临！ 2. Welcome to Sovereign hotel. 欢迎来君豪酒店! 3. How may I help you? 请问有什么可以帮到您？ 4. Do you have a reservation? 请问您有预定吗？ 5. It’s nice to see you again. 很高兴再次见到您！ 6. You are the most welcome. 不用客气！ 7. Could you speak a little slowly/ loudly? 您可以说慢/大声一点吗？ 8. Wait a moment please. 请您稍等! 9. I’ll ask my manager to handle it. 我去叫我的经理过来 10. Thank you for your waiting. 谢谢您的耐心等待。 11. Have a nice day/ have a nice trip/ have a save trip . 祝您心情愉快！/ 祝您旅途快！/ 祝您一路顺风！ 12. Look forward to seeing you again. 希望再次见到您！ Four basic Patterns of Questions 四种基本疑问句型 正式英语疑问句只有下面四种句型 1、May I ~~? (我可以~~吗？） 自己想知道某些事情时May I 1. May I have your name, please? 请问您叫什么名字？ 2. May I have your telephone number, please? 您的电话是多少？ 3. May I see your identification, please? 请出示您的身份证。 4. May I have your arrival time/ flight number , please? 请告诉我您的到达时间\航班号，好吗？

五星级酒店专用英语

英语分级考试复习提纲 基础级 ? Vocabulary（词汇练习）将空白处译成相应的英文或汉语 1) Words and expressions for daily use(日常用语) after在…之后 assure保证 about关于…… afraid害怕 against与…相对的 anything任何事 beg乞求 b efore在…之前 behind在…后面 begin开始 bitter苦的 bother打扰 book书，预定 ceiling天花板 c lock钟 congratulations祝贺 Christmas圣诞 color颜色 complaint投诉 call呼叫，电话 dark黑的，暗的 discount折扣 direction方向 downstairs下楼 day天，日子 date日期 delicious美味的 end终点 enjoy喜欢，享受 excuse借口 for为…… fully满的 greeting问候 good好的 guest客人 give给 get得到，达到 go去 half半how…怎样 hotel酒店 happy高兴，快乐的 hope希望 house房子 hot热的 here这里 hour 小时 help帮助 have有 it它 interrupt打扰 know知道 think想 like喜欢 leave离开 last最后的，最近的 light灯，淡的 long长的 left左边 me et认识 massage按摩 message信息 mind介意，思想 madam女士 may也许 minute分钟 matter事件，麻烦 month月 meal餐 number数字 name名字 night夜晚 nice美好的 now现在的 on在…之上 order点单 pardon原谅，重复 point点 percent百分比 past过去的pleasure愉快，荣幸 quarter一刻，季度 regulations规章 r eport报告 right对的，右边的 room房间 second秒，第二 stay停留 same一样的 season季节 s weet甜的 sour酸的 salty咸的 signature签名 sign信号，签 side边 see看见 service服务 step脚步，台阶 smoke烟，抽烟 sir先生 tell告诉 table桌子 this这个 that那个 turn转弯 tour旅行 today今天 tomorrow明天 time时间 too 也… taste品尝，品位 terrible糟糕的 take拿，取 upstairs上楼 week星期 weekend周末 way路 worry担心 will将… wait等待 welcome欢迎 weat her天气 yesterday昨天 year年 2) Greetings 问候 How do you do! Good morning/afternoon/evening! How are you (doing)? Nice to meet/see you! Welcome to Hongfu Hotel! 3) Asking & inquiring 征询用语 Would you like to leave a message? 您需要留口信么？ I beg your pardon? 您能再说一遍么？ What do you think of our service? 您觉得我们的服务怎么样？ May I know your name/room number? 能告诉我您的名字/房号么？ May I take your order now? 现在可以点菜了么？ May I have your signature please?/Please sign here.请签字。

酒店常用英语词汇

Hotel English Words: make a reservation:预定 register：登记、注册 Room Reservation: 客房预订处 Book : 预订 book a room/ book a ticket Confirm : 确认 Counter : 柜台 Double room: 双人房 Single room: 单人间 Triple room:三人间 Standard room : 标准间 Family suite: 家庭套房 Deluxe suite : 豪华套房 Presidential suite : 总统套房 Double room with tiwn beds:有两张单人床的双人间 Double bed:双人床 Room change : 房价 Special rate : 优惠价 Service change: 服务费

Discount : 折扣 a 10 percent discount/off suites: 套房 How would you like to pay credit card or cash (您想怎么付款) ---Credit card: 信用卡 ---Cash : 现金 Name tag : 标签，行李牌 Luggage/baggage: 行李 Suitcase : 箱子 Handbag : 手提包 Valuables: 贵重物品 Breakable : 易碎的 Full name/complete name: 全名 Fill in : 填写 Nationality : 国籍 Departure date : 离开日期 Signature : 签名 Passport :护照 Receipt : 收据 Fine : 罚金 Sundry fee : 杂费

五星级酒店服务英语大全

五星级酒店服务英语大全 国外生活必备英文词汇全搜索,住宿篇1 前台: company 陪伴，同伴 single room 单人房 double room 双人房 intend 想要，打算 party (参加共同活动的)一批，一组，一组人 date 日期，日子 kind 种，类 bath 浴室 shower 淋浴 suite (一套)房间 deluxe 豪华的 presidential 总统的，总统职务的 available 可用的，合用的，可得到的，可到达的 fully 完全地，彻底地 name 名字，姓，姓名，名称 address 地址 the phone number 电话号码 be able to 能，会 guarantee 保证，担保，包，管 occupancy 占有，占用 peak 最高的，高峰的 arrival 到来，到达 departure 启程，离开，出发 book 预定，定 hotel 旅馆

offer 提出，提供 discount 折扣 vacancy 空，空房间 solid 全部地 be full up 全满 include 包括，包含 major 较大范围的，主要的 international 国际的，世界的 provide with 提供 mini-bar 小冰柜 sort 种类，类别 price 价格，价钱 dollar 美元 service 服务，服侍 of course 当然 rate 价格，费用 tax extra 另加税金 look forward to 期待，希望 receive 接待，接见，欢迎 guest 旅客，宿客 welcome to 欢迎到来 bellboy 行李员，旅客服务员 madam 夫人，女士，太太 trip 旅行，旅程 take care of管理，照看 baggage 行李， carry 运送，手提 suitcase 手提箱，衣箱 show 带领，指引，给看 lead 带领，引领，领路give sb.a hand帮...的忙 allow 允许，准许 wish 愿，希望 pleasant 令人愉快的，舒适的 enjoy 享受 a good time 快乐时光 pleasure 快乐，愉快，高兴 not at all 不用谢，没关系 mention 提及，提到

酒店常用英语

附件 酒店常用英语词汇、语句介绍 一、酒店服务、时尚英语 Reserving a Room预订酒店房间(电话) (H=Hotel, G=Guest) H: George's Hotel. 这儿是乔治酒店。 G: I'd like to reserve a room. 我想预订一间房间。 H: When for Sir? 先生，什么时候要用? G: This weekend. 这周末。 H: Thank you. Just a moment, please. 谢谢。请等一会儿。 H: Front desk, sir. (总台接待员)先生，这儿是总台。 G: I want a single room with bath next Saturday. 我下星期六要一间有浴室的单人房。 H: Hold on, please. 请等一下。 (A few seconds later) (几秒钟以后) H: We'll have it ready for you, sir. 先生，我们会为您准备好房间。 G: Fine. 好! H: May I have your name and phone number, sir? 先生，请问贵姓和电话号码? G: Yes, my name is XinHua Zhou, and the number is 116079.

我名叫周新华，电话号码是116079。 Inquiring about the Hotel Charges 询问酒店费用(电话) H: (Operator) George's Hotel. Can be of any assistance? (接线生)乔治酒店。请问有什么贵干? G: Yes, I'd like to find out about the room charges. 我想了解住房费用。 H: Just a moment, sir. I'll put you onto reservations. 先生，请等一会儿。我替您接订房部。 H: (Reservation Clerk) Reservations. Can I help you? (订房部员工)订房部。请问有什么事可以效劳? G: Yes, could you tell me the rates for your rooms? 您可以告诉我，你们房间的收费率吗? H: Yes. It's 350 to 550 dollars for a single, 550 to 750 for a dou-ble for a twin. 可以。单人房收费350～550元，双人房收费550～750元。 G: I see. I am visiting your city in April. How soon should I make a reservation. 我明白了。我打算在4月份往贵市。我应提早多少时候订房呢? H: Well, the sooner, the better. If you've made your schedule, why don't you book the room now? 那么，越早越好。如果您已拟定您的旅游计划，您何不现在订房? Making a Hotel Reservation订房(电话) G: Hello. 喂! H: (Operator) Green's Hotel. Can I help you, sir? (接线生)费尔蒙酒店。先生，请问有何贵干? G: Yes, I'd like to make a reservation. 我想订房。 H: Thank you, I'll connect you with our reservation clerk. 谢谢。我替您接我们订房部职员。 G: Thank you. 谢谢您。 H：(Reservation Clerk) Hello, reservation office. Can I help you? (订房部员工)订房部，请问有什么可以效劳? G: Yes, I'd like to reserve a double room with bath for November twenty-first and twenty-sixth.

五星级酒店英语大全

国外生活必备英文词汇全搜索－住宿篇1 前台： company 陪伴，同伴single room 单人房double room 双人房intend 想要，打算party （参加共同活动的）一批，一组，一组人date 日期，日子 kind 种，类 bath 浴室 shower 淋浴 suite （一套）房间deluxe 豪华的presidential 总统的，总统职务的 available 可用的，合用的，可得到的，可到达的fully 完全地，彻底地name 名字，姓，姓名，名称 address 地址 the phone number 电话号码 be able to 能，会guarantee 保证，担保，包，管 occupancy 占有，占用peak 最高的，高峰的arrival 到来，到达departure 启程，离开，出发 book 预定，定 hotel 旅馆 offer 提出，提供discount 折扣 vacancy 空，空房间solid 全部地 be full up 全满include 包括，包含major 较大范围的，主要的 international 国际的，世界的 provide with 提供 mini-bar 小冰柜 sort 种类，类别 price 价格，价钱 dollar 美元 service 服务，服侍 of course 当然 rate 价格，费用 tax extra 另加税金look forward to 期待，希望 receive 接待，接见，欢迎 guest 旅客，宿客welcome to 欢迎到来bellboy 行李员，旅客服务员 madam 夫人，女士，太太 trip 旅行，旅程 take care of管理，照看 baggage 行李， carry 运送，手提 suitcase 手提箱，衣箱 show 带领，指引，给看 lead 带领，引领，领路 give sb.a hand帮...的 忙 allow 允许，准许 wish 愿，希望 pleasant 令人愉快的， 舒适的 enjoy 享受 a good time 快乐时光 pleasure 快乐，愉快， 高兴 not at all 不用谢，没 关系 mention 提及，提到 registration登记，注册 at one's service 为... 服务 behind 在后面，在...背 后 remember 记住，记得 return 送还，还归 firmly 稳固地 go to bed 上床睡觉 check 检查，核对 list 名单，一览表 fill to 填写 form 表格 have a look 看一看 passport 护照 mind 介意，反对 fill out 填写 prepare 准备，预备 key card 出入证 seat 座位 file 档案 identification身分的 证明 straight 马上，立刻 separately 单独地 opposite 在...的对面 gift 礼品，礼物 elevator [美]电梯 directly 直接地 straight 笔直的 traffic 交通 distance 直接地 intersection 交叉点， 十字路口 suggest 建议，提出（意 见，计划）等 popular 受欢迎的，大众 （或某种人）喜爱的 tourist 旅行者，游览 者，观光者 famous 著名的，出名的 tourist attraction 旅 游胜地 history 历史 direction 方向，方位 well-known 出名的，众 所周知的 scene 景色，景象 attractive 有吸引人 的，引起兴趣的 interest 兴趣 dynasty 王朝，朝代 classical 古典的 architecture建筑风格 exquisite 精致的，精巧 的 artistic value 艺术价 值 chance 机会 feast one's eyes让某人 一包眼福 typical 典型的，代表性 的 pearl 珍珠 The Jade Buddha Temple 玉佛寺 what's more 另外 construction建造，构 造，结构 magnificent 壮丽的，宏 伟的 enjoy 欣赏，喜爱 stamp 邮票 stick 粘贴，张贴 envelope 信封，封套 sticker 背后有粘胶的 标签 ticket 票 airline 航空公司 wonder 想知道 consider 考虑，细想 in advance 预先 economy 经济 time-table 时刻表 flight 班机 airport 机场 国外生活必备英文词汇 全搜索－住宿篇2 rear stalls 戏院正方后 座 in order 妥当，就绪 suppose 猜想，料想，想 象 matinee 日戏 dress circle戏院的二楼 厅 cancel 取消 except 除...之外 performance 演出 acrobatic 杂技的 prefer 更喜欢 exchange 兑换，（货币） 交换 bill 钞票，纸币 currency 货币 according to根据...所 说，按照 equivalent 相等的，相 当的 note 纸币 sign 签名，署名 exchange memo 兑换水单 counter 柜台 prohibit 禁止，阻止 government 政府 information 信息 bottom line 底线 endorse 在（支票等）背 面签名，背书 signature 签名，署名 top line 头一行 receipt 收据，收条 amount 数额 certificate 单据 purchase 买，购买，购 置，所购物 countersign 副署，连署 in duplicate（正副）一 式两份 policy 政策，方针 understand 懂，理解 awfully 非常，很 describe 描绘，叙述， 形容 apologize 道歉 trouble 麻烦，烦恼 manager 经理 solve 解决 carelessness粗心，疏 忽，粗枝大叶 advise to 劝... inconvenience 不方便 toilet 洗室 sincerely 真诚地，诚恳 地，真挚地 previous 先的，前的 occupant 占有人，占用 者，居住者 access 进入 responsible 有责任的， （应）责任的 necklace 项圈，项链 safety box 保险柜 arrange 安排 in touch with 联系，接 触 as soon as 一...就... try one's best 努力， 尽力 possible 可能的 regulation 规则，规章， 法规 noise 噪音，嘈杂声 several 几个，数个 misunderstand 误会，误 解 explain 解释，说明 relax 放松 calm 使平静，使镇定 in charge 主管 housemaid 客房服务员 release 再出租 measure 措施，方法 understaffed人员太少 的，人员不足的 accommodation cost 宿 费 cashier 出纳 check in 入住登记 check out 办理退房手续 deluxe suite豪华套间 dining hall 餐厅 double room 双人间 foreign exchange counter 外币兑换处 hotel directory 旅馆指 南 hotel lobby 饭店大堂 hotel rates 房价 information desk 总台 porter 行李员 reservation desk 预定 处 room charge sheet 房价 表 room with bath 带有浴 室的客房 room with good ventilation 通风良好 的客房 single room 单人间 suite 套间 telephone operator 总 机接线员 in touch with 联系，接 触 as soon as 一...就... try one's best 努力， 尽力 possible 可能的 regulation 规则，规章， 法规 noise 噪音，嘈杂声 several 几个，数个 misunderstand 误会，误 解 explain 解释，说明 relax 放松 calm 使平静，使镇定 in charge 主管 housemaid 客房服务员 release 再出租 measure 措施，方法 understaffed人员太少 的，人员不足的 accommodation cost 宿 费 cashier 出纳 check in 入住登记 check out 办理退房手续 deluxe suite豪华套间 dining hall 餐厅 double room 双人间 foreign exchange

酒店常用英语(9)

------------------------------------------------------------------------------------------------------------------------------- ------------- 320) How much do you want to convert? 您想换多少钱？ 321) Would you please endorse this check? 请在这张支票上签个字好吗？ 322) Please count the money. 请把这钱数一下。 323) We have different kinds of accounts here. Which kind would you like to open? 我们这儿有各类帐户，您想开那一种？ 324) Would you like a deposit account or a current account? 您想存定期，还中活期？ 325) How do you want to send this letter? 您想如何邮寄这封信？ 326) Ordinary mail or air mail? 您寄普通邮件，还是航空邮件？ 327) Normally it takes about one week for an air-mail letter to reach America. 通常情况下，航空邮件到达美国需要大约一个星期。 328) Your letter is overweight and you have to pay one yuan more. 你的信超重，你得再付一块我。 329) What does this parcel contain? 这个包裹里包的什么东西？ 330) What’s in side this parcel? 这包裹里是什么？ 331) Do you want to register this letter? ---------------------------------------------------------精品文档---------------------------------------------------------

五星级酒店英语大全

国外生活必备英文词汇全搜索－住 宿篇1 前台： company 陪伴，同伴 single room 单人房 double room 双人房 intend 想要，打算 party （参加共同活动的）一批，一组，一组人 date 日期，日子 kind 种，类 bath 浴室 shower 淋浴 suite （一套）房间 deluxe 豪华的 presidential 总统的，总统职务的available 可用的，合用的，可得到的，可到达的 fully 完全地，彻底地 name 名字，姓，姓名，名称address 地址 the phone number 电话号码 be able to 能，会 guarantee 保证，担保，包，管occupancy 占有，占用 peak 最高的，高峰的 arrival 到来，到达 departure 启程，离开，出发 book 预定，定 hotel 旅馆 offer 提出，提供 discount 折扣 vacancy 空，空房间 solid 全部地 be full up 全满 include 包括，包含 major 较大范围的，主要的international 国际的，世界的provide with 提供 mini-bar 小冰柜 sort 种类，类别 price 价格，价钱 dollar 美元 service 服务，服侍 of course 当然 rate 价格，费用 tax extra 另加税金 look forward to 期待，希望receive 接待，接见，欢迎 guest 旅客，宿客 welcome to 欢迎到来 bellboy 行李员，旅客服务员 madam 夫人，女士，太太 trip 旅行，旅程 take care of管理，照看 baggage 行李， carry 运送，手提 suitcase 手提箱，衣箱 show 带领，指引，给看 lead 带领，引领，领路 give sb.a hand帮...的忙 allow 允许，准许 wish 愿，希望 pleasant 令人愉快的，舒适的 enjoy 享受 a good time 快乐时光 pleasure 快乐，愉快，高兴 not at all 不用谢，没关系 mention 提及，提到 registration登记，注册 at one's service 为...服务 behind 在后面，在...背后 remember 记住，记得 return 送还，还归 firmly 稳固地 go to bed 上床睡觉 check 检查，核对 list 名单，一览表 fill to 填写 form 表格 have a look 看一看 passport 护照 mind 介意，反对 fill out 填写 prepare 准备，预备 key card 出入证 seat 座位 file 档案 identification身分的证明 straight 马上，立刻 separately 单独地 opposite 在...的对面 gift 礼品，礼物 elevator [美]电梯 directly 直接地 straight 笔直的 traffic 交通 distance 直接地 intersection 交叉点，十字路口 suggest 建议，提出（意见，计划） 等 popular 受欢迎的，大众（或某种人） 喜爱的 tourist 旅行者，游览者，观光者 famous 著名的，出名的 tourist attraction 旅游胜地 history 历史 direction 方向，方位 well-known 出名的，众所周知的 scene 景色，景象 attractive 有吸引人的，引起兴趣的 interest 兴趣 dynasty 王朝，朝代 classical 古典的 architecture建筑风格 exquisite 精致的，精巧的 artistic value 艺术价值 chance 机会 feast one's eyes让某人一包眼福 typical 典型的，代表性的 pearl 珍珠 The Jade Buddha Temple 玉佛寺 what's more 另外 construction建造，构造，结构 magnificent 壮丽的，宏伟的 enjoy 欣赏，喜爱 stamp 邮票 stick 粘贴，张贴 envelope 信封，封套 sticker 背后有粘胶的标签 ticket 票 airline 航空公司 wonder 想知道 consider 考虑，细想 in advance 预先 economy 经济 time-table 时刻表 flight 班机 airport 机场 国外生活必备英文词汇全搜索－住 宿篇2 rear stalls 戏院正方后座 in order 妥当，就绪 suppose 猜想，料想，想象 matinee 日戏 dress circle戏院的二楼厅 cancel 取消 except 除...之外 performance 演出 acrobatic 杂技的 prefer 更喜欢 exchange 兑换，（货币）交换 bill 钞票，纸币 currency 货币 according to根据...所说，按照 equivalent 相等的，相当的 note 纸币 sign 签名，署名 exchange memo 兑换水单 counter 柜台 prohibit 禁止，阻止 government 政府 information 信息 bottom line 底线 endorse 在（支票等）背面签名，背 书 signature 签名，署名 top line 头一行 receipt 收据，收条 amount 数额 certificate 单据 purchase 买，购买，购置，所购物 countersign 副署，连署 in duplicate（正副）一式两份 policy 政策，方针 understand 懂，理解 awfully 非常，很 describe 描绘，叙述，形容 apologize 道歉 trouble 麻烦，烦恼 manager 经理 solve 解决 carelessness粗心，疏忽，粗枝大叶 advise to 劝... inconvenience 不方便 toilet 洗室 sincerely 真诚地，诚恳地，真挚地 previous 先的，前的 occupant 占有人，占用者，居住者 access 进入 responsible 有责任的，（应）责任的 necklace 项圈，项链 safety box 保险柜 arrange 安排 in touch with 联系，接触 as soon as 一...就... try one's best 努力，尽力 possible 可能的 regulation 规则，规章，法规 noise 噪音，嘈杂声 several 几个，数个 misunderstand 误会，误解 explain 解释，说明 relax 放松 calm 使平静，使镇定 in charge 主管 housemaid 客房服务员 release 再出租 measure 措施，方法 understaffed人员太少的，人员不足的 accommodation cost 宿费 cashier 出纳 check in 入住登记 check out 办理退房手续 deluxe suite豪华套间 dining hall 餐厅 double room 双人间 foreign exchange counter 外币兑换处 hotel directory 旅馆指南 hotel lobby 饭店大堂 hotel rates 房价 information desk 总台 porter 行李员 reservation desk 预定处 room charge sheet 房价表 room with bath 带有浴室的客房 room with good ventilation 通风良好 的客房 single room 单人间 suite 套间 telephone operator 总机接线员 in touch with 联系，接触 as soon as 一...就... try one's best 努力，尽力 possible 可能的 regulation 规则，规章，法规 noise 噪音，嘈杂声 several 几个，数个 misunderstand 误会，误解 explain 解释，说明