BEC高级写作讲义

写作时，考生首先要明白题目赋予写作者的身 写作时，考生首先要明白题目赋予写作者的身 然后确定短文中必须包含的题目指定的要求 要求； 份，然后确定短文中必须包含的题目指定的要求； 再后考虑语言是否流畅，是否有语法错误、 再后考虑语言是否流畅，是否有语法错误、拼写 错误等。 错误等。
格式
1. 便条（note） Alice Meeting with Maurice Varney cancelled. Could we meet on the 2 May. David
第七条原则：体谅(Consideration)
要把握书写时的“体谅”原则，首先要求 写信人持有“You-attitude”，而不是“WeYouattitude”，也就是要多站在对方的立场上措辞， 给予对方充分的体谅和照顾，始终考虑到对方 的愿望，要求以及读信时的感受。
商务英语写作要求既筒短扼要， 商务英语写作要求既筒短扼要 ， 又不失完整与清楚明白， 又不失完整与清楚明白 ， 还要包括必要 的礼貌。 的礼貌。
(2) 准确的措词和信息
商务英语写作一般使用常用的商业术语，应该特别 注意措词和信息的正确性。
(3) 正确的语法和标点符号
常见的语法错误一般出现在以下几个方面：①主谓 之间的一致关系②代词与先行词之间的一致关系③悬 垂句④修饰语与被修饰语之间的一致关系⑤状语的位 置
(4)正确的拼写 正确的拼写
第二条原则：清楚(Clearness)
示例2 [题目要求] telling him what furniture you need [答案] I need some furniture. [点评] 上面的写法没有真正回答what这个问题，即没 有告诉读者到底需要什么家具。这让读者无法为你采 购到你所需的家具。 [正确答案] I need an office chair, a desk and a filing cabinet. 示例3 [题目要求] asking for the price and the possibility of a bigger discount. [答案] I hope that you can give me a bigger discount since we place more adverts. [正确答案] In addition, I would be grateful if you could quote us a new price and offer us a 10% discount considering the larger number of issues in which we place the adverts.

BEC高级精讲班第10讲讲义HomeworkreviewI. Homework reviewDear SirsI took your Computer Intermediate Level Course on 22 March at your company's premises. I am writing to complain about the course you provided.I chose your company because of your high reputation in teaching computer courses. Besides, your advertisement really lured me since you emphasised that you had some advantages over rivals. For example, you had an array of highly experienced teachers and a large number of up to date computers at the premises. You could teach students on how to become an expert in using some software, for instance, the word processor, spreadsheet, database and electronic mails. In addition, you promised to arrange satisfied buffet lunch.Unfortunately, the course did not match with what you promised. Only one teacher taught us how to the word processor. The teacher was not an experienced one since he taught us for the whole morning and left us to do nothing in the afternoon. Besides, we had to share one computer because there were six students in one group. Even worse, I had no enough food and felt hungry in the afternoon.Your company charged me a lot on the course and promised to provide a quality course. On the contrary, I did not learn anything from it. Therefore, I would insist on refunding my fee in full. I hope you can put my complaints into prompt attention.I look forward to receiving your reply soon.Yours faithfullyTracy HuV ocabularystudyII. V ocabulary StudyLearning words from the contextear lobehelixesChildhood is represented by formative earsIn face reading, the ears represent our childhood. Some practitioners believe the fortunes of boys and girls, from birth to age seven, are determined by the left ear. The right ear defines their lives from age eight to 14.Another school of thought, however, believes that boys’ lives start from the left ear and girls from the right. But both schools agree that the positions of the ear – from top to ear lobe – correspond to a person’s age.People with “good” ears usually hail from an affluent family, are intelligent and enjoy a lot of love and attention from their parents. Large ears are better than small ones. Their owners tend to be more energetic and enjoy good health. Ears that are higher than or as high as the eyebrows indicate outstanding academic ability and early fame. Good ears should also be well developed, with proportionate inner and outer helixes.Those with inner helixes that are bigger than the outer ones can be stubborn, hard to convince and usually loners. Well-formed and fleshy helixes are also preferred. Thin and poorly shaped outer helixes often reveal poor health at a young stage.Another factor is whether the ears lie flat against the head. Children with such ears are usually quiet and obedient, but more dependent and not keen on experimenting with new things. Those with ears that overly protrude from the head are usually “naughty”.Although non-conformist, they tend to be more creative and curious.Ears that are paler than the face colour are a good sign. They represent fame and career success. Pink and reddish ears symbolize romantic involvement. But dull and dark ears indicate problems with the kidneys, according to Chinese medical theory.People with long, large earlobes generally live long. Fleshy earlobes are also associated with wealth. Avoid piercing your ears if you have bulging earlobes. It diminishes your wealth factor. However, if you have small earlobes, ear piercing can enlarge the flesh and improve wealth.ear lobe noun [countable]the soft piece of flesh at the bottom of your earhelix noun[countable]plural helicestechnical a line that curves and rises around a central line 螺线线ￚsynonym spiralhail from something phrasal verbto have been born in a particular placeAnd where do you hail from?pierce verb[transitive] to make a small hole in or through something, using an object with a sharp pointSteam the corn until it can easily be pierced with a fork.Rose underwent emergency surgery after a bullet pierced her lung.pierce a hole in/through somethingPierce small holes in the base of the pot with a hot needle.bulge noun [countable]1 a curved mass on the surface of something, usually caused by something under or inside it 膨胀，凸起The gun made a bulge under his jacket.2 a sudden temporary increase in the amount or level of something 突然短暂的上升a bulge in the birthrateRecruitmentmethodsIII. Recruitment methods1. Speaking.Internal recruitmentAdvantages:The candidates already know the job and the company.Disadvantages:No new impetus, the same mindset;An internal candidate is not necessarily the best person on the market.Job AdvertisementAdvantages:Wide audience; can potentially reach the best on the market; fresh attitudes. Disadvantages:High processing costs: a large number of applicants need to be processed.Recruitment AgenciesAdvantages:Can be selective. Can potentially get the best person for the job quickly.Disadvantages:Expensive.HeadhuntingAdvantages:Can select high quality candidates.Headhunters know the market and the best people.Can access people not actively on the job market.Disadvantages:Very expensive in the short term.impetus noun [uncountable]1 an influence that makes something happen or makes it happen more quickly刺激，推动力impetus forThe report may provide further impetus for reform.这份报告为改革提供了进一步的推动力。

BEC高级精讲班第8讲讲义Home work review学习重点1． Homework review2． V ocabulary study3． What is e-business?4． The advantages of e-business5． Oral practice6． HomeworkI. Homework review1.Changes in Mobile Phones Ownership in Europe, the USA and Asia in the period 2000, 2003 and 2008 (Forecast)In 2000, mobile phones represented 5% of all telephones in Europe, 10% of all telephones in the USA, and 2% of all Asian telephones.In 2003, the percentage of all telephones that were mobiles in Europe and the USA increased by 10% to 15% and 20% respectively. Asia’s percentage of mobiles rose by 8% to 10%.A2008 forecast suggest that Europe’s percentage of mobiles will rise another 5% to 20%. The USA will have mobiles as 35% of all telephone, a rise of 15%, and Asia’s increase will be dramatic, from 10% in 1998 to 30% in 2003, a leap of 20%.It seems that mobile phone use will increase dramatically, especially in Asia.2.Homework 1Report on adopting new practicesIntroductionThe aim of this report is to explain two new practices learnt from the JK Toys and recommend them into implementation in our company.FindingsThe key findings are outlined below.n HotdeskingThe limited work space of our company has always been one of the biggest problems, and what we could predict is that employees will expect a better working environment. JK Toys is the pioneer of the hotdesking practice. After implementation, they found it flexible and effective to arrange more shift work, and better use of office equipment. The similar situation brings us a positive expectation.n Childcare serviceMost of our employees are not able to take care of their children because of their busy schedule. Considering the total number of employees who are struggling with this tough situation, we plan to set up a kindergarten. All children of our employees aged below 6 are welcome. The kindergarten in the JK Toys are free of charge and can be a tool of motivation. Employees would enjoy their job with much more dedication, and that is also our purpose.ConclusionsIt is clear that new practices should be adopted into our company to improve the current situation. We could foster a better working environment in the future.RecommendationsIt would be advisable to test these two practices for 2-3 months in order to ensure a positive effect in our company.Homework 2Report on Introduction of Two New PracticesIntroductionThis report aims to introduce two advanced practices –Total Quality Management (TQM) and Just-in-Time (JIT) inventory system, and the benefits of adopting them.New practices from UP CorporationUP Corporation has implemented TQM and JIT inventory system for approximately ten years. By now, owing to the success of implementing these two approaches, it has become the market leader of the car manufacturing industry.Introductions and BenefitsTQM is an organization-wide effort to infuse quality into every activity in a company throughcontinuous improvements. It focuses on teamwork, increasing customer satisfaction and lowering costs. Obviously, it will greatly reduce the cost of dealing with the defective products and disgruntled customers. JIT inventory system is a control system that schedules materials to arrive precisely when they are needed in the production line. This system has tremendous advantages. In particular, it reduces the level of an organization’s inventory to zero, which will free productive capital for other company uses.ConclusionsTo sum up, the introduction of TQM and JIT inventory system into our company will boost our production efficiency, improve quality of our products, lower the costs and enhance customer satisfaction.SuggestionsIt is strongly recommended that training of these two approaches should be given to our staff. As both of these systems require strong coordination from people in different departments, team spirit and communication skills should be emphasized in the training course.infuse verb1 [transitive] formal to fill something or someone with a particular feeling or quality 把….注入; (向…) 灌输be infused with somethingHer books are infused with humour and wisdom.infuse something into somethingThese new designers are infusing fresh interest into the New Y ork fashion scene.2 [intransitive and transitive] if you infuse tea or herbs, or if they infuse, you leave them in very hot water while their taste passes into the water 泡茶，浸渍V ocabularystudyV ocabulary Study(1) 一词多义单词---facilityfacility nounplural facilities1 facilities [plural] rooms, equipment, or services that are provided for a particular purpose 设施，设备All rooms have private facilities (=private bathroom and toilet). 所有的屋子都有公私人使用的设施。

CAMBRIDGE BUSINESS ENGLISH CERTIFICATEHIGHERBEC高级写作讲义目录一．BEC考试概述二．BEC高级写作概述三．Part One写作(概述与方式)四．Part Two写作(概述)五．Part Two (Report写作方式)六．Part Two (Proposal写作方式)七．Part Two (Letter 写作方式)八．总结一．BEC考试概述剑桥商务英语（Cambridge Business English Certificate）：简称为BEC考试，是英国剑桥大学考试委员会专门为非英语母语国家的人员进行国际商务活动需要而设计的。

该证书由于其颁发机构的权威性，在欧洲大多数国家的商业企业部门获得认可，作为确认证书持有者英语能力证明的首选证书。

也是在所有举办该项考试的国家和地区求职的“通行证”。

在一些国家，许多大学要求获得BEC3(第三级)证书者才能获得工商管理硕士(MBA)学位或参加学位课程学习。

BEC考试特点：1．BEC考试报名不受年龄、性别、职业、地区、学历等限制，任何人(包括学生、待业人员等)均可持本人身份证到当地考点报名。

2．BEC考试测试考生在听、说、读、写四个方面的语言交际能力，着重考察学生的应用能力与接受能力，并对考生的能力概况做出较全面、客观的评价。

3．BEC考试分为三级，BEC1为初级语言水平考试，难度相当于我国大学英语四级，就剑桥英语考试系列来说，它介于入门英语考试(Key English Test)和初级英语考试(Preliminary English Test)之间；BEC2介于我国大学英语四、六级之间，相当于剑桥第一证书英语考试(First Certificate in English)；BEC3介于我国大学英语六级和英语专业八级之间，相当于剑桥熟练英语证书考试(Certificate of Proficiency in English)。

美森教育
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拟小标题 Proposal on Introduction Current situation of internal communication Weaknesses of the present situation/communication Improvements that should be made
美森教育
1
Introduction This proposal aims to analyse and summarise the current situation of internal communication in Sales Deparment and put forward suggestions to improve/enhance/optimize it. The proposal is based on investigation undertaken by me last week. This proposal aims to outline the current weaknesses of internal communication and propose some possible ways to improve communication efficiency and effectiveness.The facts presented are based on investigation and my observation.
美森教育
3. recommending one or two improvements that should be made. To enhance the communication effect in company, it is well‐advised that we optimize means of communication. To begin with, we can develop our corporate intranet(内网). All the notices can be posted/released/issued online and each department searches for the notices related to their own work.(改善1) Everyone is encouraged to contribute his or her thoughts freely. Staff should be allowed to communicate with Managing Director directly rather than wait until the regular meeting.(改善2)Furthermore, some significant changes of our company such as management restructuring, the innovation of business strategy are supposed to be notified to employees as early as possible. It can boost staff's morale and cultivate/foster their sense of ownership(主人翁意识). (Staff should get involved in the decision‐making processes, in this way, they may feel respected and become more devoted to our company.)(改善3) At last, more team building activities should be organised which make staff know each other better and enhance the team spirit. It can also promote the relationship between supervisors and employees. (改善4)

一、关于BEC是什么的问题1．BEC的难度。

2．BEC证书在求职中的作用。

3．BEC证书和出国留学的关系。

二、BEC中高级考试写作部分简介1．各两篇文章，原始分数均为10分和20分。

2．中级写作时间45分钟；高级写作时间70分钟。

3．中级写作两部分介绍……4．高级写作两部分介绍……5．评分标准6．参考书目三、BEC中级（Vantage）Part Ⅰ1．四种文体2．基本格式……3．按照文章内容分类讲解1）离开类——调职、出差●典型的开头部分写作●离开时间的问题●典型开头的句型练习●典型的正文部分写作●典型的结尾部分写作例一（课堂带写，三段式）：You are the Head of Research for an international car manufacturer. You have to make an urgent trip tomorrow to visit Pierre Blanco, a colleague who works for a subsidiary. Write a memo of 40-50 words to your secretary:✓Telling her who you are going to see and when✓Asking her to book flight tickets and accommodation✓Telling her what work you would like her to do in your absence.Write on your answer sheet.例二（课堂5分钟快速练习，一段式）：You are a manager in a company which manufactures office furniture. Next month, you are going to London to discuss an important contract.Write a note of 40-50 words to your assistant:✓Saying when you want to leave and return✓Asking him to book flights✓Telling him which hotel to book.Write on your answer sheet.例三（课堂10分钟常规练习，三段/一段式）：Your company has just opened a new office in the United States. You have agreed to go and work there for six months.Write a memo of 40-50 words to all your colleagues:✓Explaining why you will be absent✓Saying when you are leaving the office✓Expressing your wish to keep in touchWrite on your answer sheet——请假、缺席●典型的开头部分写作●典型的正文部分写作●典型的结尾部分写作例一（课堂带写）：You would like to go to a seminar on presentation skills.Write an email of 40-50 words to your line manager:✓Requesting time off work to go to the seminar✓Saying when the seminar is✓Explaining why you want to goWrite on your answer sheet例二（课堂10分钟常规练习）：You are a regional sales manager for an international company. You have been asked to go toa meeting at your company’s head office. You cannot go, so somebody else will go in yourplace.Write an email of 40-50 words to Erica Young, who is organizing the meeting: ✓Apologizing for not being able to go to the meeting✓Explaining why you cannot go✓Saying who will goWrite on your answer sheet2) 告知信息●典型的文章结构●典型的开头部分写作●典型的结尾部分写作●真题写作范例：例一（课堂带写）：You are a Project Team Leader. You have had to cancel your next project meeting because some of the members of your team will be abroad.Write a memo of 40-50 words to your project team:✓Informing them of the cancellation and giving the reason✓Stating a new date and time for the meeting✓Requesting suggestions for the agendaWrite on your answer sheet.5分钟快速拓展练习）：You are the Research and Development Director of an engineering company, which is a subsidiary of a large corporation. The Chairman of the corporation is visiting your company next week.Write a memo of 40-50 words to all your staff:✓Informing them of the visit✓Telling them why the visitor is coming✓Telling them when he will arrive and asking them to be at the welcome reception for himWrite on your answer sheet.例三（课堂5分钟快速拓展练习）：You are the managing director of a company whose profits have recently increased and you would like to reward staff for this.Write a memo of 40-50 words to all staff:✓Thanking them for their contribution✓Explaining why profits increased✓Telling them what their reward will be.Write on the answer sheet例四（课堂10分钟常规练习）：You need to inform your marketing team about a radio advertising campaign for one of your company’s new products.Write an email of 40-50 words to your team:✓Reminding them which new product is✓Explaining why you’ve chosen to advertise on radio✓Saying what you expect, the advertising campaign to achieveWrite on your answer sheet3) 组织会议培训活动●典型结构●典型的开头部分写作例一（课堂带写）：You are the training manager of a company which has won a large export order. You have been asked to organize foreign language training for some of your staff.Write a memo of 40-50 words to staff:✓Explaining why the course is necessary✓Saying which members of staff should attend✓Announcing when the course will startWrite on the answer sheet例二（课堂10分钟常规练习）：You have been asked to organize your company’s staff training program. Before the program starts you would like to identify training areas that staff are interested in.Write a memo of 40-50 words to all staff:✓Saying when the training program will start✓Asking for suggestions for what to include in the program✓Giving a deadline for suggestions.Write on your answer sheet4) 询问类及其他●典型结构●典型的开头部分写作例（课堂5分钟快速练习）：You are the factory manager of a car company. You are waiting for urgently needed components from your purchasing department.Write a note of 40-50 words to Mr. Grayson, the Assistant Purchasing Manager: ✓Enquiring about the reason for the delay✓Stating when the components are needed✓Suggesting a meeting to discuss future deliveries.Write on your answer sheet.四、BEC中级（Vantage）Part Ⅱ1．文体——Correspondence / Report / Proposal2．写作者的口吻3．语言的整合4．按照文体讲解：1）Business Correspondence●考试频率●7种内容类型（补充求职信和简历）●基本格式:1）Make Change●写作的注意事项●典型的开头部分写作●典型的正文部分写作●真题写作范例：例一（课堂带写）：Your Managing Director has asked you to reply to the letter below which is about a proposed educational visit to your company by a local school. He has written his comments on the letter.SUNDSTORM TECHNICAL COLLEGEI would like to suggest Friday 10th December. The group will leave here at 9:00am and should beI understand the training officer is willing to give a talk to the students about the company’s training program. This will be of considerable value, and I wondered if it would be most effectiveFinally, wouldit be possible for the students to talk to some newemployees in an informal ‘I would be grateful if you could inform me as to whether these proposals are suitable and would like to thank you once again for your cooperation with the scheme for ‘School and Business Links ’.Yours sincerely, Yamaguchi,HeadteacherWrite a letter of 100-120 words to the head teacher explaining the changes the ManagingDirector would like to make to the visit. Write on your answer sheet. 例二（课堂12分钟快速练习）：The company where you work is organizing a sales conference. Your Sales Manager hasasked you to reply to the letter below, from a transport hire company called A1 Coaches, concerning arrangements for the conference. He has written his comments on the letter.Write a letter of 100-120 words to Mr. Otley of A1 Coaches, to make sure that thearrangements are changed. Do not include address. Write on your answer sheet.Dear Conference Organizer,Transport arrangements-Sales Conference 9/10 DecemberFollowing your telephone call yesterday, I am writing to confirm the coach and car hire details for your Sales Conference in December.8:15 am Transfer passengers to Whitestone Conference Centre by 9 am 48 passengers-1 coach8:45 am Collect Chairman and guests from your Head Office (Silver Street) to arrive atConference Centre by 9 am.10 passengers-2 car6:00 pm Collect all delegates from Conference Centre. Take to Grand Hotel, for overnight stay.48 passengers-1 coach10 car passengers-2 cars9:00 am Transfer delegates from Grand Hotel to Conference Centre.10:30 am1:00 pmYours sincerely,PJ OtleyA1 Coaches Ltd.例三（课堂20分钟常规练习）：You are responsible for planning the magazine advertising of your company ’s new product,which is a polish for cars. You have just received the letter below from the magazine that you are going to advertise with. You have also received a memo from your Marketing Manager about the advertising campaign.Write a letter of 100-120 words to Mr. Ellwood at the magazine, telling him about thechanges to the advertisement booking, and asking him or any other information that you require.Do not include addresses Write on your answer sheet●推荐信的分类——自荐与推荐●推荐信的原则——开门见山●推荐信的典型开头部分写作——开门见山●真题写作范例：例一（课堂带写——自荐）：You work for RCT, a company which sells business stationery. RCT is interested in becoming an agent for Novestat, a company which manufactures paper products.Read Novestat’s advertisement below, on which you have made some notes.Then, using all your notes, write a letter of 100-120 words to James Dowling at Novestat.Do not include addresses.Write on your answer sheet.NOVESTATAGENTS REQUIREDFOR A NEW PAPER PRODUCTNovestat, a leading manufacturer of business stationery, is delighted to announce its exciting new range of designer paper products. This range allows customers to create their own business stationery to the highest professional standards, using their own computer printers.thisDescribe how this person meets each of the three criteria for receiving the award.Write 200-250 words on your answer sheet.专题：求职信与简历（Covering Letter / Letter of Application and Resume）：例一：求职信You have seen a job with a multi-national company advertised in a newspaper.Write a letter to the company applying for the job. Refer to relevant factors such as the nature of the job and why you are interested in it, your qualification and experience, what you are doing now and what you could contribute to the position.Write 200-250 words on your answer sheet.Letter of ApplicationRoom 320, Building 3, Lane 5130 Nanjing RoadHuangpu DistrictShanghai, 200000P. R. China22 June, 2008Mr. Julian ProctorDirector of Sales & MarketingFortune Travel Agency4490 Emmett AvenueLondon, WC1 AC1UKDear Mr. Proctor,I wish to apply for the position of Regional Sales Manager, as advertised in today’s Toronto Star. As the attached resume suggests, my experience in the travel industry has prepared me for this challenging position and I would welcome the opportunity to work for a prestigious and well respected employer such as Fortune Travel.My academic background includes a degree in Business Administration from Queen’s University, where I completed all of my marketing courses with honors. I also have two years of experience in advertising and public relations, when I designed and implemented a marketing plan for Interprovincial Business Systems. My communication skills have always been a major asset to me and I take pride in my ability to work well with others in a managerial and supervisory capacity. These skills will allow me to contribute to your sales and marketing effort from the start.I would really appreciate an opportunity of interview to further discuss my qualification and fitment to the position. I’m available anytime in the following 3 months and I’m looking forward to your favorable reply!Yours sincerely,John StevenJohn StevenEncl: Resume3）解释信/报告●中高级考试对于“解释信/报告”要求的异同点●典型的开头部分写作●典型的结尾部分写作例一（课堂带写）：You are the manager of a TV and radio repair workshop. One of your employees has received the letter below about a faulty cassette player which he inspected. He has his comments on the customer’s letter and asked you to write a reply.Write a letter of 100-120 words to the customer, using the employee’s comments and explaining why your company cannot repair the cassette player.Do not include addressWrite on your answer sheet35 Dorset RoadLondon W612 September 2007Mr. D. MasonRadio World6 Adelaide Park例二（课堂带写——报告）：Your company or organization is becoming more successful. In order for this success to continue, you want to expand and increase the budget of your department. The Directors have asked you to write a report saying why your department needs extra money.Write a report of 200-250 words, explaining why your department needs more money, andinclude the following points:✓Whether extra staff are needed (and if so, why?)✓Whether changes to the office space and equipment should be made✓What plans you have for future development✓How the investment would generate extra business.Write on your answer sheet.4) 多选一题型特点及中高级区别Your company exports to a number of countries around the world and is looking for a new agent for international freight. The Export Sales Manager has asked you to write a proposal saying which agent you recommend.Read the two advertisements below, on which you have already made some notes.Then, using all your handwritten notes, write your proposal of 120-140 words for the Export5）询问类●常用句型例题：●The company you work for is expanding rapidly and is looking for new premises. YourManaging Director is interested in Waterside Industrial Park, and has asked you to write a letter to find out more information.●Read Waterside Industrial Park’s advertisement below, on which your Managing Director hasalready made some notes.●Then, using all your Managing Director’s handwritten notes, write your letter to RosemaryBrown at Waterside Industrial Park.●Do not include postal addresses.●Write 120-140 words on a separate sheet.●You recently attended a one-day training course on health and safety. You were disappointedwith the course and you have decided to write a letter of complaint to the training company.●Read the advertisement below, which gives details of the course. You have already madesome notes on the advertisement.●Then, using all your handwritten notes, write your letter to Moira Geddings at GBGCertification Services.●Do not include postal addresses.●Write 120-140 words on a separate sheet.goods. Use the information in her letter and the notes from your boss.●Do not include addresses.●Write on your Answer Sheet.五、BEC高级（Higher）PartⅠ----图表作文●图表作文的文章结构1）引言部分2）主体段落3）结论部分The bar chart below shows the number of complaints made by consumers about different products and services in the years 1994 and 1997.Write a short report for a university lecturer describing the information in the graph. You should write at least 140 words.The bar chart displays the changes in the number of complaints made by consumers about five kinds of products and services between 1994 and 1997. According to the diagram, there was an increase in the complaints about most of the products and services.about package holidays abroad and financial services increased overIn conclusion we can see there were more complaints about the products and services in 1997 than in 1994 with the only exception of clothing.●图表作文常用的语言手段1）作文的开头——表示“出处”的句子结构。

图表作文写作要领（1）注意总-分结构的使用。

中心句概括总趋势。

总增长：典型数据/区间：there are some fluctuations to this general trend;Within this general trend, there are some fluctuations, forexample…（2）注意分水岭的描写,即把整个图表的变化趋势分成两个或三个变化阶段来整体描写。

（3）注意语言的多样化，多用同义词替代，避免重复用词。

（4）注意数据的内部逻辑关系，确定描写线索。

即确定以某个数据的变化来贯彻全文。

图表作文句型总结：1.基本功: 叙述表格/图表(重点)(1)组成：consist of.., be made up of.., be composed of..,(2)比例：account for%, represent%, make/take up %.., 或者直接说% of….(3)上升(by..to…)，增加，提高：a. 普通：increase, grow, rise, expandb. 渐渐上升：climb, edge up, ascend, trend up.c. 猛增，激增：jump, surge, soar, proliferate (数量), leap, shot upd. 词组：achieve an increase in….by…to…Continue its upwards trend; trend upOn the rise, on the increase.On consecutive rise: 保持连续增长n. 名词：increase, rise, growth, expansion,ascendance渐渐增加,slight increase, rise, growth in..bump-up(突然增加), proliferation(激增),jump, leap, surge, boom(4)减少，下降，减缓a. 普通：decrease, fall, drop, reduce, shrink, (shrinkage)b. 逐渐变少：slide, dwindle, decline, edge downc. 骤减：collapse, slump, plummet, plunged. 经济衰退，停顿：slump, collapse, stagnate, stagnant, stagnation,sluggish, sluggishness, slack,crisis, recession, slowdown, downturn,e. 词组：fall off, drop off, go down, continue its downward trend, trend down,on the decline, on the downturn.(5) 保持平稳，不变：Remain stable,/steady,/unchangedLevel off vi 上升，或减退至平稳水平Subside vi 减退至平稳水平standstill n/adj 停滞不前(6) 起伏波动：Rise and fall,fluctuate slightly/dramatically,fluctuate between….and…, a minor fluctuation,small rises and falls/fluctuations.(7)形容趋势程度a. 剧烈，显著，明显Dramatically, sharply, considerably, rapidly, suddenly, greatly, alarmingly,significantly, enormously, steeply, massively, incredibly, hugely, amazingly,substantially; at an alarming rate; by a wide margin.b. 缓慢/逐渐Gradually, steadily, slightly, gently, marginally, slowly, moderately, in amoderate way, by the least amount.(8)表示倍数：a. (使)增几倍于：double, triple, quadruple【'kwɔdrupl】，b. adv.adj 几倍的，几倍地：fivefold, sixfold, sevenfold….c. ad. 几倍：twice, three/four/five times….e. 几分之几：2/3：two-thirds, etc. (at a fraction of…)(9) 比较数据as…as…a. three/four times as many. 做主语或定语成分Eg. approx.20% more people preferred the diet cherry version and nearly three times as many preferred the diet strawberry version.b.―A + be + XX times + as +adj + as + B‖。

声明：本资料由考试吧（）收集整理，转载请注明出自服务：面向较高学历人群，提供计算机类，外语类，学历类，资格类，会计类，工程类，医学类等七大类考试的全套考试信息服务及考前培训.BEC高级精讲班第2讲讲义学习重点和Homeworkreview学习重点1．Homework review2．Vocabulary study --- business, experience; data, criteria3．Types of company structure4．Flexible working5．Oral practice --- career ambitions, your ideal kind of employer6．Business passage reading7．HomeworkI. Homework reviewDate: November 15, 2003Report on: the necessity of an additional receptionist for the Overseas Travel Depa rtmentIntroductionThis reports sets out to assess the necessity to recruit a new receptionist for the Overseas Travel department.Reasons of the recruitmentMore and more people are interested in travelling abroad and our department, which deals with all overseas travel, is getting an increase of about 5% additional enqui ries every day.The customer’s first point of contact with us is with our receptionists, either by telephone or face-to-face, and our present receptionist, though a very conscientio us worker, simply cannot keep up with the continual increase in enquiries.DutiesWe badly need an additional receptionist, to share the work of the existing recepti onist, dealing with enquiries by telephone, fax and e-mail as well as greeting clie nts who call in person and directing them to the appropriate Travel Advisors in our department.Two receptionists will mean that there will be minimum delay in dealing with custom ers. We shall also be able to keep our reception desk open throughout the day, inst ead of having to close it for lunch as at present. Many customers are free only at lunchtime and our receptionists can have staggering lunch breaks.The cost of employing an additional receptionist will be more than covered by the a dditional business we will be able to attract and handle.QualitiesThe additional receptionist should be fluent in Putonghua and English and a good kn owledge of Japanese would be an advantage.The new receptionist should be very well-presented and able to handle a wide variet y of actual and potential clients in a friendly way. She/He should be able to work well with colleagues and should be fully computer-literate. Patience, empathy and u nderstanding of individual needs are further essential qualities.RecommendationIt is recommended, therefore, a newly appointed receptionist is badly needed to han dle the large increase of enquiries and assure us of our expansion plans in oversea s markets.Wang LiHead of overseas Travel DepartmentNew words in the reportconscientious adjective careful to do everything that it is your job or duty to do 有责任心的A conscientious teacher may feel inclined to take work home.a conscientious and hard-working studentￚconscientiously adverbￚconscientiousness noun [uncountable]his conscientiousness and loyalty to the company 他的责任心和对公司的忠诚staggering adjective extremely great or surprising 杰出的，令人惊讶的ￚsynonym amazingThe cost was a staggering $10 million. 价格贵得惊人，高达1000万美元。

BEC高级写作复习资料BEC高级写作写作部分BEC HIGHER写作部分主要涉及商业信函和图表写作两部分的内容，现具体介绍如下：商业信函第一章格式问题1.格式问题：请同学们在BEC的写作中采用平头式的写法。

收信人的姓名和地址置于信纸的左上方地址、称呼和结束礼词后没有标点符号日期在右上方段落从定格开始，段落之间的行距为两行（但在考试中由于受答题卡限制，请同学们酌情考虑）写信人的名字和头衔在签名下方2.称呼和结束礼词的注意事项：称呼的写法遵循下列原则：Dear Sir or XXX写信给某一公司，不确定具体的收信人Dear Sir对男士，但是你不知道他的具体姓名Dear XXX对女士，但是你不知道他的具体姓名Dear Mr Smith对男士Dear Ms Smith对已婚或未婚的女士Dear Mrs Smith对已婚密斯Dear Miss Smith对XXXDear John (此处John为英语中常用男名)对朋友或你比较熟悉的人（通常为多年生意伙伴）称号与竣事礼词存在对应的干系，请同砚们出格留意：XXXXXXDear XXX以下均为错误用法：Dear Mr JohnDear Mr John Smith3.日期：在英国英语中，天在前，但是在美国英语中，月份在前。

所以某些特别的时期容易引起误解。

例如：12 06 2003 在英国指的是：6月21日在美国指的是：12月6日因此日期要写成：12 XXX 2003注释：在XXX考试中同学们可以采用恩波所推荐的用法。

但是12 06 2003的用法仍然是可以使用的，因为bec为英版考试。

在利用XXX举荐的用法时，要记着月份利用大些字母开首。

天后不用写th、rd、nd大概st。

1BEC高级写作第二章写法问题预备参加bec考试的同学们由于缺乏商务写作的实际经验，对于写作部分都比较郁闷。

XXX结合历年考试实际，为大家准备了15类共计50个经典的实战句型，供大家在考场上使用。

商务英语写作导读：商务英语写作一般套路：话题引出段、图画图表描述段、观点列举段、利弊分析段、举例论证段、原因列举段、意义阐释段、归纳结论段、未来趋势段、建议措施段。

第一段：话题引出段/ 图画图表描述段第二段：观点列举段/ 利弊分析段/ 举例论证段/ 原因列举段/意义阐释段第三段：归纳结论段/ 未来趋势段/ 建议措施段任何一次考试，只要在以上段落中进行三段组合，就可以进行一种命题。

把握住了这种规律，考生就可以解剖大作文。

把任何大作文看作三个部分的组合，如果有了各部分组合的固定精彩语言，就可以以不变应万变。

以下列举出十大功能段落的精彩句型，供大家背诵使用。

1）话题引出段Nowadays, there is a growing concern over the issue of…People in growing numbers are directing their attention to…With the development of…, the problem of…has become increasingly serious.When it comes to…, people’s notions may vary from one to another.Recently, a heated discussion has sprung up as to…Traditional virtue/value has it that…, yet people are…currently.2）图画图表描述段As is vividly shown in the picture,…It is clearly depicted in the picture that…This picture depicts a thought-provoking scene of…According to the figures given in the chart…The chart above provides a series of essential figures, illustrating the changes taking place in a time span of…years.3）观点对比段Opposite voices are now rising in the debate.Some people firmly believe that….On the contrary, quite a few people argue that…The controversial issue has aroused opposite opinions.One focuses on …; the other opinion revolves around…4）利弊列举段Every coin has two sides, and this issue is no exception.Above all, …In addition,…More importantly…However, the negative influence it renders should not be neglected.…not only …but also…Is this phenomenon a blessing or a curse?The following list of advantages and disadvantages can explain everything.5）举例论证段For instance;Take…for an example;A case in point is…The following illustrations can serve as strong evidence of the phenomenon.导读：商务英语写作一般套路：话题引出段、图画图表描述段、观点列举段、利弊分析段、举例论证段、原因列举段、意义阐释段、归纳结论段、未来趋势段、建议措施段。

BEC高级精讲班第7讲讲义Home work review学习重点1． Homework review2． Vocabulary study3． Visions4． Predictions5． Reality6． Oral practice7． Business passage reading8． HomeworkI. Homework review1.(1)Dear Mr ZhangThank you for your letter dated 9 October, outlining the initial plan of our exhibition “IKEA: Funiture for Better Life”.We appreciate your dedication to the plan and are deeply impressed by its highlighted inspirations. Unfortunately, your work will be replaced by our department. In fact, it is desirable if we capitalize on this opportunity to hone our skills in dealing with trade fairs. Then, the board has approved the change and the role was allocated to me to finalize establishing a specialized fair-dealing team in our department last week. More importantly, due to the recent fall in turnover, we find it hard to earmark 50,000RMB for your tailor-made plan. Thus it is definitely unfair if you continue the work and get underpaid in the end.Despite the alteration, your dedication is by no means a waste. The retainer is guaranteed, which will be transferred, together with a special bonus of 2.000RMB to your bank account in this week.In addition, I would be very grateful if you share with me the latest development about the exhibition, including the location of the stands and some relevant charges, or can you possibly tell me how to contact people from the organizing committee?No words can fully extend my apologies for the inconvenience caused by the change.Should you have any further problems, please do not hesitate to phone on 3456789.Yours sincerely,Hu YitingAssistant Manager of Marketing DepartmentDear Mr BrownFurther to the organization of our product exhibition, I regret to inform you that we have to terminate our cooperation.For one thing, the fresh products to be launched are the result of our recent research with top-drawer technology in the market. Therefore, we have to keep all information about the products within the company, ensuring that our competitors have no access to it before the show and we can enjoy a big edge over rivals. Accordingly, I am assigned to take over full responsibility to organize the exhibition instead of you.For another, the budget on products exhibition has been reduced, which was due to our sizeable investment on research of the new products. We have to do much work by ourselves to reduce the costs. However, I can assure you that you will get full payment for the great efforts you have made on this work.I am sorry again for any inconvenience this has caused. Besides, I would be grateful if you could offer me information about current situation of the arrangement. Would it be possible for you to tell me how many stands you have booked and their sizes?I look forward to hearing from you soon.Yours sincerelyMary LiMarketing Department2.Channels of Distribution of our Products for 1994 and 1995The two pie charts show the proportions of the sales three types of shop handled in 1994 and 1995.In 1994, 48.1% of our products were sold by large Supermarkets/Hypermarkets, 46.5% by small, family-run shops, and 5.4% through other outlets.In 1995, the Supermarket/Hypermarket share increased by some 11% to 59.6%. The small, family-run shops share decreased by just over 11% to 35.3% and the other outlets held more or less steady, with a drop in share of only 0.3%.The figures show that the large Supermarkets/ Hypermarkets took more of our goods than our other retailers and their sales represented well over 50% of our total sales.V ocabularystudyV ocabulary Study组合词的学习in-in-flight adjective [only before noun] provided during a plane journey 飞机上提供的in-flight entertainment 飞机上的娱乐节目in-house adjective, adverbworking within a company or organization 公司、组织内部的We have an in-house training unit. 我们有一个内部培训组织。

PART1线性图表的描述上升1. 对于上升趋势的描述：a. 可以使用的动词或动词词组：to increaseTo go upto riseto growto jumpto leapto soarto shootto pick upb. 可以使用的名词：an increasea growtha jumpa soaran upward trend2. 对于上升到某个位置的描述：a. 1. a. 中的动词＋to＋具体数据。

b. 1. a. 中的动词＋to＋the peak of＋具体数据。

c. 1. a. 中的动词＋reaching the peak of +具体数据。

d. 1. a. 中的动词＋reaching + 具体数据。

e. to peak at ＋具体数据f. to climb to + 具体数据3. 对于上升的程度的描述：a. 1. a. 中的动词＋by ＋具体数据。

b. 1. a. 中的动词＋副词。

(见下降1. 对于下降趋势的描述：a. 可以使用的动词或动词词组：to fallto decreaseto go downto slideto collapseto declineto dropb. 可以使用的名词：a collapsea decreasea falla declinea drop2. 对于下降到某个位置的描述：a. 1. a. 中的动词＋to＋具体数据。

b. 1. a. 中的动词＋to＋the bottom of＋具体数据。

c. 1. a. 中的动词＋reaching the bottom of +具体数据。

d. 1. a. 中的动词＋reaching + 具体数据。

3. 对于下降程度的描述：a. 1. a. 中的动词＋by ＋具体数据。

b. 1. a. 中的动词＋副词。

(见4. 对于平稳的趋势的描述：可以使用的动词或动词词组：to hardly changeto have little changeto keep steadyto level offto remain constantto stay the same5. 表示程度的副词：a. 程度较大：considerablydramaticallygreatlymarkedlyobviouslyquicklyrapidlysharplysignificantlysuddenlyb. 程度较小：slightlygraduallyslowlySteadily6. 时间的嵌入a. 嵌入时间时所使用的介词和介词词组：infrom……to……between…… .and……during……and……at the start of ……by the end of ……over ……at the end of ……throughout ……7. 时间’s + 具体数据上升和下降趋势的组合描述(嵌入了时间和程度之后)：1. 先上升后下降的句型：...... increased slowly during…… and …… but fell sharply in …… .A steady fall in ……during …… and …… followed the sharp increase in …… .2. 先下降后上升的句型：…… fell before …… began to make a recovery ………… continue the recovery, climbing to ………… dropped during …… but increased again in ………… fell and then pick up during …………collapsed before rising to ……at the end of ……3. 起伏波动的句型：…… fluc tuated sharply all through ……4. 波动不大的句型：…… hardly changed through the period between ……and ……柱状图形的描述:转换为线形图形的描述饼状图形的描述对于百分比进行描述所使用的句型：…… % the …… is/has/have/are ………… acc ounts for ……% of the total…… takes up ……% in the whole chart趋势的比较1. 表示相似的句型 (实例) ：Both share prices rose sharply in January.Neither company has made a profit yet.Like X, Y fell in June.X rose just as sharply as Y.2. 表示差异的句型(实例)：X fell sharply whereas/while Y remained steady.X fell quickly compared to Y.Unlike Y, X rose by 10%.X rose far more dramatically than Y.3. 表示倍数的句型：the …… doubled/tripled in …… compared with those in ……4. 客观比较的句型：…… is …… in contrast to ……数据的修饰1. 表示不足的词或词组：up tobelowunderalmostnearly2. 表示超过的词或词组：overmore thanjust over3. 表示大约的词：About补充一点点：一. 主章开头图表类型： table; chart; diagram; graph; column chart; pie graph描述： show; describe; illustrate; can be seen from; clear; apparent; reveal;represent内容： figure; statistic; number; percentage; proportion二. 表示数据一般： have 10%; at 10%;over 10%最高(低)点： peaked; reached a peak/high(point) bottomed out; reached the bottom变化: recover略有回升(下降): increase; jump; rise/rose; climb; decrease; fall/fell; drop;decline; reduce浮动，摇摆不定 : fluctuate保持: remained steady/stable; stay the same; little/hardly any /no change 变化程度: sudden/suddenly 突然的，意外的rapid/rapidly 迅速的，飞快的，险峻的dramatic/dramatically 戏剧性的，生动的significant/significantly 有意义的，重大的，重要的sharp/sharply 锐利的，明显的，急剧的steep/steeply 急剧升降的steady/steadily 稳固的，坚定不移的gradual/gradually 渐进的，逐渐的slow/slowly 缓慢的，不活跃的slight/slightly 轻微的、略微地stable/stably 稳定的表示范围 : from…to… between…and… for …to … 多长时间直到表示程度: almost adv. 几乎，差不多nearly adv. 几乎，密切地approximately adv. 近似的，大约about adv. 附近，大约，转向，左右，周围just over 刚超过over adv. 结束，越过，从头到尾exactly adv. 正确地，严密地precisely adv. 正好精确地；清晰地比例 : 20 per cent 20%one in three 1/3one out of every four 1/4三. 常用词significant changes 图中一些较大变化noticeable trend 明显趋势during the same period 在同一时期grow/grew 增长distribute 分布，区别unequally 不相等地pronounced 明显的average 平均no doubt 无疑地corresponding adj. 相应的，通讯的represent vt. 阐述，表现overall 总体上讲except 除外in the case of adv. 在… 的情况下in contrast 相反，大不相同in conclusion adv. 最后，总之in comparison 相比之下inversely adv. 相反地，倒转地in general 通常，大体上，一般而言rang fromexcessive adj. 过多的，过分的，额外lower v. 降低，跌落elapse vi.(时间)过去，消逝category n.种类government policy 政府政策market forces 市场规率measure n. 尺寸，方法，措施 v.估量，调节forecast n. 先见，预见 v. 预测1.有用的词上升： increase rise ascend core surge go up climb mount level up 下降: decrease fall drop descend decline reduce lessen level down 平稳:stable steady remain/maintain/keep/be the same as/similar to 波动:fluctuate fluctuation rise and falls up and down占:occupy take up account for gain而:while however whereas on the other hand actually/in fact相比:by contract on the contrary likewise compared with最高点:the highest the top the summit the peak the most最低点:bottom less least rock bottom平均:mean average趋势:tendancy trend inclination预见:prediction达到顶峰: mount to在***中占***:***gain the percentage of有一个稳定的过程:a stable period can be seen原则：A.不可能写的很好，关键是要很稳地写清楚。

共同参会5天有很多机会彼此交流学习 The annual conference lasted for five days. It furnished/provided a rare/golden opportunity to communicate with representatives/ experts/senior executives(高管) from other companys. They had enough time to share experience and fresh ideas. 开会期间认识潜在客户和合作伙伴 The participants had every chance of(极有可能) knowing some cooperative partners or potential/prospective clients at the annual conference. They learned from each other and built business relationship in this way.
3)recommendations concerning the company’s participation in the conference in future years. 关于公司未来几年参加会议的建议 continue to participate in…
美森教育
Report on annual conference Report on annual conference and its usefulness
2)an assessment of the opportunities to make business contacts at the conference 评估本次会议可能带来的业务合作机会 共同参会5天有很多机会彼此交流学习 开会期间认识潜在客户和合作伙伴 会议期间可以展示自己公司的产品 抓住机会提高公司的业内知名度 小公司能从年会中学到很多

e.g. n This proposal sets out to describe and analyze
the possible use of technology in the Marketing Department. n The purpose of this proposal is to analyze the travel and entertainment budget, and suggest ways to tighten management’s control over travel and entertainment expenses.
4
2. Background In this part, you should state clearly and
directly what problem exists. e.g. n In the past several months, a number of
organizational problems had surfaced. n By the end of July 2003, 510 sets of
6
4. Conclusion
In this part, you should reconfirm that the proposal will solve the problem and restate the benefit it will bring.
e.g.
n To sum up, it seems obvious that the introduction of new technology into the Marketing Department will enable the company to gain huge profits. Our position in the market will be strengthened.

BEC高级写作大作文补充讲义何钢Part TwoIn this part of the Writing paper, you have to choose from three options: a report, a letter or a proposal. The rubric tells you the reason for writing and who you are writing to. At this level, both reports and proposals must be clearly organised and use a suitable format, including, for example, paragraphs, headings, introduction and/or conclusion. In the exam, you should write your answers in pen in your question paper booklet.In Part 1, the assessment focus is on content, effective organisation of input, appropriacy to the intended audience, accuracy and conciseness. In Part 2, the focus is mainly on content, style/register and, because the task is longer than Part 1, candidates have more scope to demonstrate a range of structure and vocabulary.样题：• Your company has employed an outside consultant to organise an exhibition of your products, to be held next month. His work is unsatisfactory, and your boss has now decided that you should take over full responsibility instead. Your boss has asked you to write to the consultant to explain why he has been replaced.• Write the letter to the consultant:• giving two reasons why he has been replaced• telling him he will be paid for this work• asking him to brief you on the current situation.Dear Mr JonesMy name is Svenja Pietzonka, I am an employee of a company Ardo, where you were employed. I have been given this unpleasant job of contacting you and explaining why you have been replaced. Another reason for writing you is to inform you that I will take over your responsibility and to ask for your help.The reasons for your replacement are, as you can assume, that you didn’t know our products well enough. You obviously didn’t quite understand which are the features of our products that attract potential customers and what our marketing strategies are. This led to the lack of ideas that you had. We know that you introduced a few ideas, but we think you would agree that none was satisfactory. We hope that you understand why we decided so.We confess that your failure to succeed is also our fault. We should have introduced you to our products better and we should have let you know what the objectives of our company are and which market strategies we use to achieve them. Taking all these factors into account, we agreed that we should pay you the work you have done.I would like to ask you if you could brief me on the current situation. You probably know that it is extremely hard to start a project when someone was working on it before you, so I honestly hope that you will be prepared to assist me with your help.I am looking forward hearing from you soon.Yours sincerelySvenja PietzonkaEXAMINER COMMENTSGood achievement of the task set, mainly due to tone and content, which would have the desired impact on the target reader. However, there are some non-impeding errors and an occasional awkwardness in expression.Band 4Dear sir,Thank you for the work you have done to organise an exhibition. Most things are kept in order in the initial stage of the whole process and your job is confirmed and phrased by our boss to some extent. However, there still remains some shortcomings. As is known to all, you are a very excellent consultant in many respects. You have lots of experience in advising. But that it is based on outside conditions does not fit us very much. The policies, the strategies seem a bit different from what we own. And that causes some barriers among our people. So with the development of the process, the organising work may not be well done. To avoid such shortcomings, we may appreciate someone with local experience in the next stage of the process. Probably he will be helpful to the co-operative work, and accepted by the inside ones. He may not be as creative as you but somehow suits the situation now.We will pay you according to your creative work and helpful advice and you will be thanked for your favour in our company.As I will take your place and hopefully I intend to get some help from you. If you could brief the work on the current situation, I shall be very grateful. Thank you very much again.Look forward to hearing from you.Regards.Jessica ChoiCompany AdviserEXAMINER COMMENTSAll content points are included. Reasonable register and format. However, an ambitious attempt at language results in frequent impeding errors and lack of clarity.Band 2书信作文格式：SalutationBodyComplimentary closeSignatureYours sincerelyYours faithfullyWith regardsLots of loveWith loveRegardsHe GangDear Sir,I would apologize for the employee you received from my company.Dear Sir/Madame,We have read of your letter of complaint about the incapable temporary administrative assistant. Please accept the sincerest apology from us.Dear Sir,I’m apologizing for having sent the unacceptable temporary administrative assistant. Due to this issue, we have several explanations for you.Curriculum vitaeResume串句run-on sentence破句sentence fragmentHis sincerity masked his incapability in secretarial responsibilities.RefereeReferencePast employersYour performance was far from satisfactory.Your performance seemed to fall short of our expectations.File cabinetFiling cabinetPrintersPhotocopiersI am writing to complain about the move ….I am writing this letter to express our dissatisfaction with the move…ProduceDeclining moraleUnfriendly atmosphereBe firedBe sackedBe laid offBe replacedHeavier workloadExhaustedAre burnt outStandard letter phrases●Referring to previous correspondence:With reference to your letter dated … in which …Thank you for your interest …Further to your letter of … in which you …Further to our conversation of …As requested …●Starting the purpose of your letter:I am writing to confirm/apply for/outline…I would like to thank/complain/comment on…I am writing concerning …●Enclosing information:As requested, I enclose …Please find enclosed …●Ending the letter:If you require any further information … do not hesitate to …Should you have any further questions, please contact me on …I look forward to hearing from you/meeting you/seeing you/working with you.I hope to hear from you soon.Main points and supporting ideasLinking wordsContrast: but, while, whilst, whereas; on the other hand, on the contrary, in contrast, by contrast; instead, instead of, rather than…Consequence: as a result, as a consequence, thus, thereby, so, therefore, and so Addition: and, moreover, furthermore,信的开头：We are writing to enquire about …写信是询问关于……We are writing in connection with … 写信是关于……We are interested in … and we would like to know … 我们对……感兴趣……我们想知道asking if …感谢（某日）询问是否……的来信Thank you for your letter of (date), enquiring about …感谢（某日）询问有关……的来信We have received your letter of (date), enclosing … 感谢（某日）的来信以及随信寄来的……concerning …我们已收到（某日）关于……的来信如果写信的开头或者是信中要提到某件事情：with reference to… 关于……further to … 继……之后with regard to … 关于……I am writing in connection with … 我写信是为了……A point in your letter gives us great concern that …我们很关心您信中提到的……Regarding … 关于……告知好消息I am pleased to tell you that … 我很高兴的告诉你/通知你……I am delighted to inform you ……I am happy to advise you …We are pleased to inform you thatWe have pleasure in informing you thatWe have the pleasure to apprise you ofWe have the honour to inform you that (of)坏消息I regret to tell you that … 很遗憾/很抱歉告诉你/通知你……I am sorry to inform you …I am sorry to advise you that …We regre t that … 我们很遗憾……说明能做与不能做的事情We are unable to … 我们不能……We are able to … 我们能……We have been forced to … 我们不得不……说明原因This was owing to … 这是因为…… (多半为坏消息)Due to … 这是由于……As a result of … 这是……的结果Because of … 这是因为……请求采取行动，如果紧急的话，可以加上后面的词组Please could y ou … as soon as possible 请你尽快……We would be grateful if you could …without delay 如果你能尽快……，我们将不胜感激We would appreciate it if you could … immediately… 如你能尽快…… 我们将不胜感激道歉We must apologize for … 我们必须为……表示我们的歉意We apologize for … 我们必须为……道歉We are extremely so rry for … 我们为……感到抱歉询问信息We would like to know about/if … 我们想了解有关……Please could you give us further detail about … 请给我们更多有关……的信息We would be grateful if you could let us know about/if … 如果能告诉我们有关……，我们将不胜感激We would appreciate it if you could inform us ab out/if … 如果能告诉我们有关……，我们将不胜感激轻度抱怨Unfortunately, 然后直接说不幸的事情发生了，比如，Unfortunately, we have not yet received your payment, we would be grateful if you could make the payment soon.提起注意（用在强烈抱怨中）I should like to draw your attention to (the fact that) … 我想提请你们注意……I should like to point out that … 我想指出……I should like to remind you that … 我想提醒你们……I hope that it is not necessary to remind you that …我希望没有必要提醒你们……警告Unless… 除非……，否则我们将不得不……If … (not) …, we will be forced to … 如果……不……，我们将不得不…….（二）常用句型普通结尾：I look forward to receiving your reply/order/products/etc.期待收到你的答复，定单，产品等Looking forward to hearing from you. 期待你的来信提供消息类邮件的结尾I hope that this information will help you.期待这些消息会对你有所帮助。

BEC高级精讲班第5讲讲义Home work review学习重点1． Homework review2． Vocabulary study3． Exhibiting at a trade fair4． Replying to an enquiry5． HomeworkI. Homework reviewOver the 25-year period considered, the United Kingdom has always had prices higher than both France and Germany, except for the early/mid 1980’s and during the early 1990’s when French prices were higher.Over the 25 years, the United Kingdom prices have varied dramatically, peaking at about 24% in 1976. But through several fluctuating rises and falls, they have progressively come down, closing in 1994, at around 5% and rising only slightly the next year, lower than the French.French and German prices have always varied only slightly from each other within a maximum range of 12%, with French prices staying higher than German prices from 1972 onwards. The French prices fluctuated between 4% (1971) to 12% (1984), ending higher than the UK. In contrast, German prices are generally the lowest ones in the three countries. The prices were below 7% during the 25 years.2. Exercise 2, 3, 4 and 5 of Self-study Unit 2b.Exercise 2(1) launch a takeover bidrock verb[transitive]a) to make the people in a place or organization feel very shocked - used in news reports 新闻用语：让人感到震惊ￚsynonym shakeThe scandal rocked the nation. 这次丑闻震惊了这个国家。

BEC高级写作部分综合指导(5) 对于平稳的趋势的描述，可以使用的动词或动词词组：to hardly changeto have little changeto keep steadyto level offto remain constantto stay the same表示程度的副词：1. 程度较大：considerablydramaticallygreatlymarkedlyobviouslyquicklyrapidlysharplysignificantlysuddenly2. 程度较小：slightlygraduallyslowlysteadily时间的嵌入嵌入时间时所使用的介词和介词词组：infrom……to……between…….and……during……and……at the start of ……by the end of ……over ……at the end of ……throughout ……上升和下降趋势的组合描述（嵌入了时间和程度之后）：1. 先上升后下降的句型：...... increased slowly during…… and …… but fell sharply in …….A steady fall in …… during …… and …… followed the sharp increase in …….2. 先下降后上升的句型：…… fell before …… began to make a recovery ………… continue the recovery,climbing to ………… dropped during …… but increased again in ………… fell and then pick up during ………… collapsed before rising to ……at the end of ……3. 起伏波动的句型：……fluctuated sharply all through ……4. 波动不大的句型：……hardly changed through the period between ……and ……饼状图形的描述对于百分比进行描述所使用的句型：…… % the …… is/has/have/are ………… accounts for ………… takes up ……趋势的比较表示相似的句型（实例）：表示差异的句型（实例）：表示倍数的句型：…… doubled/tripled in …… compared with those in ……客观比较的句型：…… is …… in contrast to……Rebound bumpBEC高级写作部分综合指导(4)1. 对于上升趋势的描述：a. 可以使用的动词或动词词组：to increaseto go upto riseto growto jumpto leapto soarto shootto pick upb. 可以使用的名词：an increasea growtha jumpa soaran upward trend2. 对于上升到某个位置的描述：a. 1. a. 中的动词＋to＋具体数据。