酒店情景英语测试卷
一.Translate the following phrases.(20 points)
1.家外之家
2.前厅
3.长途电话预订
4.多功能厅
5.办手续
6.保龄球房
7.普通航空信
8.在外汇兑换台
9.兑换水单
10.大堂副理
11.in the peak seasons
12.floor attendant
13.soft berth
14.walk-in guest
15.shuttle bus
16.special express
17.an indoor patio with drinks
https://www.doczj.com/doc/166242961.html,prehensive communication facilities
19.a tough job
20.settle accounts
二.Put the following sentences into Chinese or English.(10 points)
1.Could you give me the flight number, please, in case the plane's late?
2.We usually have high occupancies in the peak seasons.
3.你准备用现金，还是用信用卡付款？
4.我妻子还几次被装货的电梯声吵醒。
5.根据我们的规定，凡过中午十二点还没腾出的房要收半天房金。
三.complete the following dialogue.(30 points)
1.A: ___________________________ .Could you change a room for me?
B: ___________________________ ,sir?
A:There's something wrong with the window of Room 305.It ___________________________ and therefore I couldn't_____________.
B:I'm sorry to hear that . I'll ask somebody___________________________.
A:Thank you.But I think it's better ___________________________.
B:We don't have a spare room today. I'll ___________________________.Is that all right?
A:Ok.Be sure _________________.
B:certainly,sir.
2.A:Reservations. ___________________________ ?
B:Yes, I'd like to book a room for my friend, Gary Smith.
A: ___________________________?
B:A double room with bath. ___________________________ ?
A:It's 150 yuan. ___________________________ ?
B:Ten days.
A: ___________________________ ?
B:On the 18th.
A: ___________________________?
B:No,thanks.
A: ___________________________.
B:That's right.Thank you.
A:Thank you.Good-bye.
四.Answer questions (20 points.)
1. What is the aim of a hotel?
2. Can you say something about the great importance of the Front Office?
3. Please name some of the duties carried out by the Front Office staff.
4. In order to fulfil the duties, What qualities should a staff have?
五.Role-play:(20 points)
1 Work with your partner to make a dialogue by yourselves according to the following given scene.
A: a host or hostess who is in charge of taking reservations for the restaurant.
B: a guest. She wants to hold a party this weekend for his boyfriend, who has been promoted several days before. She plans to invite some of their good friends to the party, so she needs a private room, some champagne, and some light music. Scene: The guest is told that there is no vacant private room available for the time she needs. But the host or hostess promises to try his or her best. At last, the guest is arranged in the main dining room to have their dinner first; then she and her friends will get a private room to have a spectacular celebration.
2019-2020 年中考试题英语试题含答案 本试卷分第Ⅰ卷(选择题 )和第Ⅱ卷(非选择题 )两部分。考生作答时，将答案 答在答题卡上，在本试卷上答题无效。考试结束后，保留试卷，只交答题卡。 注意事项： 1．答题前，考生务必先将自己的姓名、班级和考号填写在答题卡上 2．用 2B 铅笔涂选择题，用 0.5 毫米的黑色中性（签字）笔答题、字体工整、笔迹清楚。 3．请按照题号在各题的答题区域内作答，超出答题区域书写的答案无效。 4．保持答题卡面清洁，不折叠，不破损。 第一部分阅读理解（共两节，满分40 分） 第一节（共 15 个小题；每小题 2 分，满分 30 分） 阅读下列短文，从每题所给的四个选项A、B、C、D 中，选出 最佳选项。 A Passage 1 The Information Highway is the road that links computer users to a large number of on-line services: the Web, e-mail, and software, to mention just a few. Not long ago, the information Highway was a new road, with not many users. Now, everyone seems to want to take a drive, with over 30 million families connected worldwide. Not surprisingly, this well-traveled highway is starting to look like a well-traveled highway. Traffic jams can cause many serious problems, forcing the system to close down for repair. Naturally, accidents will happen on such a crowded road, and usually victims are some files, gone forever. Then, of course,
客人打电话取消预定-酒店电话英语情景对话 有预定就会有取消，下面这段酒店电话英语情景对话中，客人打电话到客房部取消已经预定好的酒店。 C： Room Reservations.May i help you,madam? 客房预定。需要我帮忙吗，夫人？ G： I'd like to cancel a reservation. 我想取消预订。 C： In whose name was the reservation? 是用谁的名字预定的？ G： Jack Bruder. 杰克布鲁德尔 C： How do you spell that,please? 怎么拼写呢？ G： B-r-u-d-e-r. B-r-u-d-e-r.
C： What was the date of the reservation? 预订的日期是什么呢？ G： From October 2nd for 3 nights. 从10月2日开始起，3晚 C： Excuse me, but is the reservation for you? 对不起，是为您预定的？ G： No,it's for my friend. 不，是给我朋友订的 C： May i have your name and phone number ,please? 能告诉我你的名字和电话吗？ G： Yes,it's Mary Calson and my number is 365-7071.恩，我叫玛丽，我的电话是365-7071 C： Thank you ,ma'am.I'll cancel Mr.Bruder's reservation fromOctober 2nd for 3 nights.My name is Jason and we look forwardto another chance to serve you.
一、短语、句子。（20分） （一）英译中（10分） https://www.doczj.com/doc/166242961.html,undry service ______________ 2.Front Office Department________________ 3.I'm at your service. _____________________________ 4.House keeping. May I come in? __________________________ 5.We are looking forward to seeing you. _______________________________ （二）中译英（10分） 1.客房部 ___________ 2.铺床__________________ 3.我现在要退房。____________________________ 4.行李员会带您到房间。 _______________________________ 5.您有预订了吗？ _______________________________ 二、单项选择题（40分。） 1、Good morning. _______ I help you? A、Would B、Must C、May D、Am 2、I would like to _________ a room, please. A．order B、book C、see D、look 3. It’s very kind __________ you to help me. A．of B、to C、by D、for 4. What’s the ________ for a double room? A. right B. rate C、money D、for 5. I would like to book a double room ________ bath. A. with B. of C、by D、for 6.Excuse me, sir. You need to ________ the form. A. fill in B. fill on C、fill of D、fill for 7.We are looking forward to __________ you. A. see B. saw C、seeing D、sees 8.I'm afraid we are fully booked _______ the 5th. A. with B. of C、by D、for 9.Do you want to pay _____ or _____ credit card. A. in in B. by by C、by in D、in by 10.The porter will show you _______ your room. A. with B. to C、by D、for 11.My flight will leave ______ 6 pm today. A. with B. on C、at D、for 12.The hotel is full and there is someone ________ your room. A. take B. To take C、takes D、taking 13.Let me _______ you with your luggage. A. help B. helping C、helps D、to help 14.May I _________ the curtain? A. draw B. Turn on C、turn off D、make up 15.______ the way, how long will it take to clean the room? A. With B. On C、By D、For 16.Can you __________ the air conditioning? A. draw B. Turn on C、turn off D、make up 17.Do you want these shirts to be ________? A. starch B. starches C、starched D、starching 18.Let me help you _______ your luggage? A. by B. with C、on D、of 19.I hope you will _______ a morning call at 7:00. A. arrange B. arranges C、arranged D、making 20.I'll ask a porter to _________ your luggage. A. take care B. take care of C、take care off D、look 三、连线题（每题2分,共10分）
试卷代码： 南京城市职业学院2015-2016学年度第二学期 酒店管理专业酒店英语期末考试试题 班级：学号：姓名： 2016年6月 一、单选题（每题1分，共20分） 1、Good morning. _______ I help you? A、Would B、Must C、May D、Am 2、I would like to _________ a room, please. A．order B、book C、see D、look 3. It’s very kind __________ you to help me. A．of B、to C、by D、for 4. What’s the ________ for a double room? A. right B. rate C、money D、for 5. I would like to book a double room ________ bath. A. with B. of C、by D、for 6.Excuse me, sir. You need to ________ the form. A. fill in B. fill on C、fill of D、fill for 7.We are looking forward to __________ you. A. see B. saw C、seeing D、sees 8.I'm afraid we are fully booked _______ the 5th. A. with B. of C、by D、for 9.Do you want to pay _____ cash or _____ credit card. A. in in B. by by C、by in D、in by 10.The porter will show you _______ your room. A. with B. to C、by D、for 11.My flight will leave ______ 6 pm today. A. with B. on C、at D、for 12.The hotel is full and there is someone ________ your room. A. take B. To take C、takes D、taking 13.Let me _______ you with your luggage.
Remark n.陈述、言语Nerve n.神经 Realization n.实现Operation n.经营 Ruin υ.崩溃、毁灭Reservation n.预订Register υ.登记、注册Assign υ.分配、指定Baggage n.行李Distribute υ.分发 Deliver υ.投递、递交Occupancy n.居住、占用Currency n.货币efficiency n.效率personality n.个性 smart α.活泼的、精明的appearance n.外表 good manners 彬彬有礼adaptability n.适应性figure n.数字 settle υ.解决、安定complaint n.投诉、抱怨soothe υ.安抚 financial α.财政的、财经的satisfaction n.满意
Reservation n.保留、预定 Suite n.套房 Roman α.罗马的 Presidential α.总统的 Confirm υ.进一步确定、证实Discount n.折扣 Program n.议程、节目Reception n.接待，欢迎Expense n.花费、经费、费用charge υ.收费 reservationist n.预订处值班员deluxe n.豪华 list n.表、目录、名单 rate n.价格等级 flight n.飞行、航班conference n.会议 guarantee υ.保证 check n.支票 Doorman. 门卫人员 Tag n.标签 registration n.登记、注册receptionist n.接待员 bellman n.应接员 prefer v.喜欢 recommend v.推荐、介绍、建议tiring a.使疲劳的
英语试题参考答案 第一部分（共20小题；每小题1分，共20分） 1.B 2.C 3.C 4.B 5.A 6.B 7.A 8.B 9.C10.C 11.A12.B13.A14.A15.C16.B17.C18.B 19.C20.A 第二部分（共35小题；每小题1分，共35分） 21.D22.C23.B24.B25.A26.D27.A28.C 29.B30.A 31.C32.D33.A34.B35.D36.B37.D38.A 39.B40.D 41.A42.B43.D44.C45.A46.C47.A48.C 49.B50.D 51.C52.D53.B54.A55.C 第三部分（共15小题；每小题2分，共30分） 56.C57.B58.A59.A60.D61.B62.D63.C 64.A65.B 66.A67.B68.D69.C70.A 第四部分（共10小题；每小题1分，共10分） 71.benefit72.Ways73.joint/collective74.Promotion/marketing75. Effect 76.fares77.Positive78.outside/beyond79.statistics/data/analyses80. Alternative 第五部分（满分25分） Possible version one: As a major channel of consumption information,the rating is an efficient source of information for shopping in our own consumption.Interestingly,the same rating may have different influences on different consumers.
餐厅英语情景对话 A: What can I do for you, sir? 先生，您要来点什么？ B: What have you got this morning? 今天早上你们这儿有什么？ A: Fruit juice, cakes and refreshments, and everything. 水果汁、糕点、各种茶点等等，应有尽有。 B: I'd like to have a glass of tomato juice, please. 请给我来一杯西红柿汁。 A: Any cereal, sir? 要来点谷类食品吗，先生？ B: Yes, a dish of cream of wheat. 好的，来一份麦片粥。 A: And eggs? 还要来点鸡蛋什么的吗？ B: Year, bacon and eggs with buttered toast. I like my bacon very crisp. 要，再来一份熏猪肉和鸡蛋，我喜欢熏猪肉松脆一点。 A: How do you want your eggs? 您喜欢鸡蛋怎么做？ Ｂ: Fried, please. 煎的。
1 / 29 A: Anything more, sir? 还要什么别的东西吗，先生？ B: No, that's enough. Thank you. 不要了，足够了。谢谢。 Dialogue 2 (A couple waiting to be seated in a crowded restaurant) （一对夫妇在拥挤的餐厅外等待就座） A: Do you have a reservation, sir? 请问您订位了吗？先生，太太？ B: No, I am afraid we don't. 没有。 A: I'm sorry. The restaurant is full now. You have to wait for about half an hour. Would you care to have a drink at the lounge until a table is available? 很抱歉，餐厅已经满座了。约要等30分钟才会有空桌。你们介意在休息室喝点东西直至有空桌吗？ 不用了，谢谢。我们等一会儿再来。请替我们预定一张二人桌，可以吗？ A: Yes, of course. May I have your name, sir? 当然可以。请问先生贵姓？
沈阳大学 科技工程学院试卷评分标准（标准答案）2012—2013学年第 2 学期首页共 2 页课程名称： 酒店应用英语2-2 课程编码： 172507122 编号： A 适用专业（班级）10旅游管理1-3班（酒店方向） 考试方式：考试 □考试时间100分钟制定标准教师： 教研室主任： 院（部）审批： 评分标准（标准答案）—解题步骤或答题要点和分数分配 9. J. Never mind 10. B. I hope you have a good time at our hotel. (C) 1. I. What’s the 30 yuan RMB for? 2. G. We only had two. 3. D. I’ll go back to the cashier to have the account changed 4. A. Would you mind checking it again 5. C. How much is that in US dollars, please 6. E. I’ll calculate it for you 7. H. Do you honor credit cards 8. B. May I take a print of it 9. J. Would you please sign your name here on the print 10. F. Please keep it 第1页（共2页）第2页（共2页） III. Put the following sentences into English. (30points together, 3point for each ) 1.The general manager must have gone to the Housekeeping Department. 2.Sorry to have kept you waiting. 3.Let’s go to the bar together, shall we? 4.That’s the hotel which was completed last year. 5.We serve Continental breakfast and American breakfast. 6.I’d like a fruit salad. 7.I am awfully sorry to have spilled the wine on your clothes. 8.We are looking forward to having a talk with the manager of the firm. 9.Would you mind if I smoke? 10.Many American diners prefer Chinese food to Western food.
2017-2018学年度第一学期、 六年级英语试题(命题人：颍上六十铺中学教师) 一、找出每组单词中划线部分读音不同的一项。（10分） （）1.A.six B.lion C.big https://www.doczj.com/doc/166242961.html,k （）2.A.box B.dog C.body D.old （）3.A.student B.duck C.fun D.run （）4.A.ten B.pen C.leg D.he （）5.A.cat B.bag C.dad D.are 二、根据提示给下列单词分类。(只填序号)（10分） 1.tiger 2.grandma 3.box 4.twelve 5.apple 6.orange 7.sister 8.umbrella 9.ten 10.fox 11.boy 12.grape 13.friend 14.watermelon 15.twenty 16.pencil 17.eleven 18.crayon 19.elephant 20.dog 1.表示数字的有____________________ 2.表示人物的有 ____________________ 3.表示动物的有____________________ 4.表示物品的有 ____________________ 5.表示水果的有____________________ 三、选择。（15分） （）1.-I don’t like grapes. -Me,________. A.too B.to C.neither （）2.—Mom, _____is my doll? —It’s in the box. A.where B.what C.who （）3.—_____you ______oranges? —Yes,I do. A.Are,like B.Do,like C.Does,like （）4.______is the man? A.Who B.What C.Where （）5.______ are you from? _______ from China. A.How;Im B.What;i am C.Where;I’m （）6.Let’s_____home. A.go B.goes C.go to （）7.—_____? —Sure.Here you are.. A.Can I have a pear B.How many pears do you have C.Where is the pear （）8. I__ a strawberry and she___ an orange. A.have; have B.have;has C.has;have D.has;has （）9.-Is he your grandfather? -__________.
日常用语（句子）： 酒店常用英语 Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订（不是预定） Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务，有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服） Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 基本信息 23．May I have your name, please? 请问您贵姓？ 10．Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天？什么时候入住及退房？ 59．What time do you expect to arrive, Sir? 请问大概什么时候到酒店，先生？ 46．What time will the guest be arriving? 客人大概什么到达酒店？ 11．How long will you stay in our hotel? 请问您打算逗留多长时间？ 36．Could you h old the line, please? I’ll check our room availabilities for those days. 麻烦请您稍等，我们查询那段时间的房态。 37．Just a minute, please I’ll check our booking situation. 麻烦请您稍等，我需要查询我们的房态。 73．Just a moment, please. I’ll check the availability for you. 麻烦请您稍等，我查询能否可以提供给您。 41．Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等，让我查询我们的预订纪录。 72．How many people are there in your party? 与您同行有多少人？ 50．I’ll arrive one day early. Is that OK? 我那天早点到，可以吗？
D) Maths. 2014年上海市初中毕业统一学业考试 英语试卷 (满分150分，考试时间100分钟) 考生注意：本卷有7大题，共94小题。试题均采用连续编号，所有答案务 必按照规定在答题纸上完成，做在试卷上不给分。 Part 1 Listening (第一部分 听力） I. Listening Comprehension. (听力理解) (共30分) A. Listen and choose the right picture （根据你听到的内容，选出相应的图片）（6分） E E 7. A) Chemistry. B) History. C) English. 8. A) A hamburger. B) A fruit salad. C) A hot-dog. 9. A) Tired. B) Surprised. C) Excited. 10. A) Watch TV. B) Play football. C) Go to the cinema. D) Read a book. 11. A) Fifteen minutes’walk. B) Fifteen minutes’ bus ride. D A G
C)Fifty minutes’ walk.D) Fifty minutes’ bus ride. 12.A) Thursday. B) Friday. C) Saturday. D) Sunday. 13.A) Trips. B) Computers. C) Parents. D) Jobs. 14.A) At the beach. B) At the airport. C) In the theatre. D) In the hotel. C. Listen to the passage and tell whether the following statements are true o r false (判断下列句子是否符合你听到的短文内容，符合的用“T”表示，不符合的用“F”表示)（6分） 15. My aunt and uncle sent me a bottle of honey as a birthday present last year. 16. The smell of my hair attracted lots of bees when I went outside. 17. I jumped into my neighbour’s swimming pool to stay away from the bees. 18. When I climbed out of the pool, the bees were still flying around. 19. My aunt and uncle wrote me a letter and apologized to me. 20. This is a story about my unforgettable birthday present. D. Listen to the passage and complete the following sentences（听短文，完成下列内容。每空格限填一词）（10分） 21.Dan Carter lives in London and works as __________ __________ there.
English Drama of Hotel Management English英语话剧酒店管理英语 Service Counter （A：Receptionist/the waitress B：Guest） A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir? B: Well, I’m~~~ from `````. I’d like to check in, please. A: All right. Do you have a reservation with us, sir? B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ？ A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need? B ：what’s the price for standard double room？ A：oh，sir。the price for standard double room is 288 Yuan。 B: What! Why is so expensive？ A：yes，sir。Our hotel is an international 5-star chain hotel，and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ，the dinning room locates at 6th floor, between 7am to 9am. B：OK， I know now。i’d like to check in a standard double room. A: All right. how many days are you planning to stay? B: oh, I want to stay here for 3 days. A: one moment, please. Sir，please show your ID ，just like driver's license, passport or ID card。 B：here you are。 A：wait a moment ，please。 Could you please fill in the registration card? B: Sure. Here it is. Is it all right? A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。 B: Thank you. A：you’re welcome。Good luck。
期末考试《酒店英语》（A 卷）参考答案及评分标准 一、选择题（下列各题的备选答案中只有一个选项是正确的，请将正确答案填在10分） A. knowledge B. preservation C. development D.B and C 2.Resources are a fundamental _______ in the development of tourism. https://www.doczj.com/doc/166242961.html,parison https://www.doczj.com/doc/166242961.html,position https://www.doczj.com/doc/166242961.html,pliment https://www.doczj.com/doc/166242961.html,ponent 3. The Yangtze River is nearly 6300 kilometers in _______ . A. wide B. long C. width D. length 4.The most important factors for the travel agents to succeed are ______. A.good management and good service B.good offices https://www.doczj.com/doc/166242961.html,puter reservations systems D.fare quotations and ticketing skills 5. _______ the temperature, _______ water turns into steam. A. The high, the fast B. Higher, faster C. The more higher, the faster D. The higher, the faster 6.As China's economy shifts to a more market system, the domestic travel industry will face increasing _____ in a more highly competitive environment. A.changes B.charges C.challenges D.chances 7. Our company is _______ of other makers of spare parts for the airplane. A. in advance B. ahead C. abreact D. in front 8. People on vacation often go to_______ to rest or play or to meet other people. A. major cities B. airports C. resorts D. ground transportation 9. A hotel's_______comes from payments made for the use of its rooms and other facilities. A reservations B. file C. income D. responsibility 10. Local people usually see tourism as ______. A.an opportunity to make a profit B.an opportunity to create jobs C.a cultural and employment factor D.a wealth factor in the economy of their jurisdictions 二、判断题（下列说法正确的请用 “T ” 表示，错误的请用“F ” 表示，请将正确答 案填在答题框。每题1分，共10分） Shanghai: a City for Cuisine Exploration Shanghai offers a dazzling variety of food and provides and opportunity for cuisine exploration by learning to use chopsticks. Stylish dining is one area where Shanghai leaves Beijing in the dust. Eating out in Shanghai is about more than just the food: it is a social lubricant, a time when families get together and a major form of recreation for Shanghai ’s chic elite. While friends in the west go out for a beer, the Shanghainese will choose a meal punctuated with numerous shots of rice wine. Even if you are a regular customer at your local Chinese restaurant back in America you won ’t necessarily find yourself at home with Chinese cuisine in China. You ’ll find no fortune cookies or chop suey in Shanghai and only the occasional prawn cracker. Most top-end Chinese restaurants in Shanghai have some kind of English menu but even these don ’t include the more interesting dishes. Go with your Chinese friends and let them order. In general it is always better to eat Chinese food in a group as you ’ll get a better variety of dishes. Restaurants often have set meals for a table of 10, which is
酒店电话订房英语对话 如何用英语打电话订房情景对话篇一 C：Good morning, this is the Front Desk.May i help you,sir?早上好，这是前台。需要我帮忙吗,先生? G：yes,i'dlike to reserve a room. 是的，我想要订个房间 C：Thank you,Sir.For which date? 谢谢，先生。订哪一点的? G：From November 9th 11月9日起 C：For how many nights? 住几晚? G：For two nights. 两晚 C：How many guests will there be in your party? 有多少人和你一起? G：Just my wife and i 仅仅和我的妻子 C：Which kind of room would you prefer,a double or a twin?
你想订哪种类型的房间，一张双人床还是两张单人床的? G：A twin，please 两张单人的吧 C：Could you hold the line,please?i'll check our room availability for those days,thank you for waiting,sir.we have a twin at RMB 1000 Yuan and atRMB 1500 Yuan,which would you prefer? 能稍等下吗?我将帮你查一下这几天我们的客房供应情况，让你久等了，我们这有一间1000元和1500的，你喜欢哪一种? G：We'll take the one at RMB15OO Yuan. 我们要1500的那间吧 C：Certainly,sir.Could you give me your name,please? 好的，先生，请你告诉我你们的姓名吗? G： Yes,it's John Davis,D-a-v-i-s. 是的，约翰戴维斯，D-a-v-i-s. C：Mr.Davis.May I have your phone number,please? 戴维斯先生，你能告诉我你的电话号码吗? G：Yes,the number is 01-5639-1875. 电话是01-5639-1875 C：What time do you expect to arrive,sir? 什么时候到呢，先生?