新东方商务英语高级口语素材
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1.I asked him to set a value on the pictures.我请他对这些画估个价。
重点词语:set v.树立,规定n.一套,一批;趋势adj. 固定的;规定的商务用语:set up 创立set a value on 估价,评价set bounds to 限制:恒星英语网2.Everyone works several hours each day.每个人每天工作几个小时。
重点词语:several adj.几个的;不同的pron.几个商务用语:two several items 两个不同的项目3.The jeweler showed the necklace to the customer.珠宝商将项链展示给顾客看。
重点词语:show n.表示;展览;外观v.指示,说明,展出商务用语:show bill 海报,招贴show business 娱乐性行业show case 陈列柜,橱窗4.We often shop in Wangfujing Street.我们经常到王府井大街的商店买东西。
重点词语:shop n.商店,店铺vi.买东西,购货商务用语:closed shop 限制行业(只允许本工会会员)open shop 开放行业(非会员可从事的工作)shop steward 工会管事shop floor 生产场所5.Both parties have signed the contract!双方已经在合同上签字了。
重点词语:sign n.标记,符号v.签名(于),署名(于)…,签署商务用语:sign away 签名放弃sign in 签到,记录到达时间,签收sign on the dotted line 在虚线上签字,全部接受sign over 签字移交One section of the class was reading and the other section was writing.班上的一部分人在看书,另一部分人在写东西。
商务英语口语01、商务场景下1.what time would be convenient for you?你看什么时间比较方便?2.I'd like to suggest a toast to our cooperation.我想建议为我们的合作干一杯。
3.Here is to our next project!为我们下一个项目干杯!4.Would you please tell me when you are free?请问你什么时候有空?5.Glad to have the opportunity of visting your ompany andI hope to conclude some business with you。
很高兴能有机会拜访贵公司,希望能与你们做成交易。
6.what I care about is the quality of the goods.我关心的是货物的质量。
7.please have a look at those samples.请给我看一下那些样品。
8.I'd like to know any business connections abroad.我想多了解一些你们公司。
9.I would be happy to supply samples and a price list for you.我很乐意提供样品和价格单给你。
10.can I have your price list?你能给我价格单吗?11.will you give us an indication of prices?你可以给我报一个指示性的价格吗?12.I am in charge of export business.我负责出口生意。
13.I'm thinking of ordering some of your goods.我正考虑向你们订货。
14.what about the prices?那价格方面怎么样?15.Let's call it a deal.好,成交!16.our product is the best seller.我们的产品最畅销。
1前台对话(1) Meeting the Receptionist (1)Receptionist: Good morning! How can I help you?早上好! 您找谁?Bill: I have an appointment with Mr. Smith.我和Smith行政管理已经约好了。
Receptionist: May I have your name, please?请问您的姓名?Bill: Bill Dove.Receptionist: Thank you, Mr. Dove. If you have a seat, I will let him know you are here.谢谢,Dove先生。
您请坐,我通知Smith先生您已经来了。
Bill: Thank you.谢谢。
2 前台对话(2) Meeting the Receptionist (2)Cathy:Hi. I’m here to see Ms. Matthews.嗨。
我要见Matthews女士。
Receptionist: Do you have an appointment?您和她约好了吗?Cathy: No, I don’t.没有。
Receptionist: Whom should I say is here?怎么称呼您呢?Cathy: My name is Cathy Bates. I spoke with her about a week ago and she told me to just stop by when I was in the neighborhood. I am dropping off some paperwork for her.我叫Cathy Bates. 我一星期前和她谈过话,她让我来这边时顺便到这里一趟。
我是来给她送文件的。
Receptionist: Please wait a moment. I will see if she is available.请稍等。
商务英语考试实战练习那些地道口语为了让大家更好的预备商务英语BEC考试,我给大家整理商务英语考试实战练习那些地道口语,下面我就和大家共享,来观赏一下吧。
商务英语考试实战练习那些地道口语(1)1. What are you up to? 你正在做什么?假设你在办公室想跟同事沟通下工作状况,又怕耽搁对方的工作,就可以先问同事In the middle of something? (你在忙吗?) 假如对方回答Kind of.(算是吧。
)这时你就可以连续你的谈话了,比如可以做一下谈话前的“热身”,问对方:What are you up to?(你最近在忙什么啊?),然后再绽开你想沟通的话题。
另外US人见面时常用的问候语What’s up?就与What are you up to?在意思方面很接近,都是问“你最近在做什么啊?”但是需要留意一点:语气的不同所表达的意思也不相同,比如你发觉在未经你允许的状况下,别人正在你的办公桌上乱翻,就可以过去责问他What are you up to?(你正在搞什鬼?)。
除此以外What are you up to?还有其他意思,比如你的同事正在完成某个项目,你就可以说What are you up to?(目前进展如何?)当然What are you up to?与What are you doing?意思基本相同,可相互取代,但是多变的表达方式会令你在工作期间的沟通中显得更加出彩。
2. In the middle of something? 你正在忙吗?在上面已经提到了In the middle of something? (你正在忙吗?)这句话,惯用的说法是Are you busy?,但是死啃一种说法明显过于单一化,把眼界放广一点,对于同一个概念要有不同的变化。
假如你常常用Are you busy?,不妨换成In the middle of something?,由于这句话的意思更为精确,比较接近于Are you busy right now?(现在是不是正在忙?)而Are you busy?的含意不仅可以解释为“现在是不是正在忙?”也可指“最近忙不忙?”。
商务英语高级必备口语资料总结1. Recruitment: how to ensure that the best applicant fora job is selected (how to ensure that the best candidate for a post is selected)During the selection process we should pay attention to the candidates’ quality and attribute. Quality refers to the candidate’s ability to conduct his or her future work. During the interview candidates will have to be asked to demonstrate their ability to solve problems and deal with emergencies.In addition the other important factor should also be considered. That is the attribute of the candidate. It has something to do with the candidate’s character and value. Those whose value is in the conflict of the company’s ethics will not be considered as best candidate even if they demonstrate remarkable ability in their work.2. How to decide whether to float a company on the stock marketA: we should check the policy concerning listing a company onto the stock market. Different stock exchanges have different policies and requirements. We should check these policies or requirements to see that if our company meets the demand so as to be listed on the stock market. For example according to the policy of many SEs, the total capital of a company should meet a certain level before it can be listed. Besides, its after-tax profits should also reach a certain level. So check these policies to see if our company is qualified to be listed onto the stock market. Second, we should understand and are willing to take the responsibilities that a listing company has to bear such as disclosure director’s duty all kinds of expenses tax and so on.3. Training: the importance of training staff to use new technologyA: it is a very important step to train your staff in how to use the new technology. First of all most of your staff won’t be familiar with this technology since it is new and unless you train them they will spend much more time in getting used to it. Therefore your training is worthy in getting your staff to understand the new technology. Secondly you still won’t enjoy the high efficiency brought up by the new technology if you can’t achieve the perfect combination of your staff and the new technology which is only possible through training. The last but not the least you can improve your staff’s ability to harness the new technology through your training program and make them more confident in their work, which will definitely enhance the efficiency of your company.1.商务英语高级口语资料必备2.商务英语必备高级口语资料3.关于商务英语高级必备口语资料4.商务英语高级必备口语参考资料5.商务英语高级必备口语资料参考6.节选商务英语高级必备口语资料7.摘选商务英语高级必备口语资料8.商务英语高级必备口语资料七段9.BEC商务英语高级必备口语资料10.商务英语高级日常必备口语资料。
新东方BEC高级口语素材——美国商业跨文化交流来源:新东方更新:2007-12-23 11:37:43商务英语考试Lesson Three·Cross-Cultural Communication in US Business·美国商业跨文化交流Part I ObjectivesPart II The How-TosIdentify the Differences :Six Fundamental Patterns of Cultural Differences了解不同:中西文化差异的六种基本模式1.Different Communication Styles 不同的交流风格The way people communicate varies widely between, and even within, cultures. One aspect of communication style is language usage. Across cultures, some words and phrases are used in different ways. For example, even in countries that share the English language, the meaning of "yes" varies from "maybe, I'll consider it" to "definitely so," with many shades in between.Another major aspect of communication style is the degree of importance given to non-verbal communication. Non-verbal communication includes not only facial expressions and gestures; it also involves seating arrangements, personal distance, and sense of time. In addition, different norms regarding the appropriate degree of assertiveness in communicating can add to cultural misunderstandings. For instance, some white Americans typically consider raised voices to be a sign that a fight has begun, while some Asian, African, Jewish and Italian Americans often feel that an increase in volume is a sign of an exciting conversation among friends. Thus, some white Americans may react with greater alarm to a loud discussion than would members of some American ethnic or non-white racial groups.2.Different Attitudes Toward Conflict 对待冲突的不同看法Some cultures view conflict as a positive thing, while others view it as something to be avoided. In the U.S., conflict is not usually desirable; but people often are encouraged to deal directly with conflicts that do arise. In fact, face-to-face meetings customarily are recommended as the way to work through whatever problems exist. In contrast, in many Eastern countries, open conflict is experienced as embarrassing or demeaning; as a rule, differences are best worked out quietly. A written exchange might be the favored means to address the conflict.3.Different Approaches to Completing Tasks 对待完成任务的不同方法From culture to culture, there are different ways that people move toward completing tasks. Some reasons include different access to resources, different judgments of the rewards associated with task completion, different notions of time, and varied ideas about how relationship-building and task-oriented work should go together.When it comes to working together effectively on a task, cultures differ with respect to the importance placed on establishing relationships early on in the collaboration. A case in point, Asian and Hispanic cultures tend to attach more value to developing relationships at the beginning of a shared project and more emphasis on task completion toward the end as compared with Americans. Americans tend to focus immediately on the task at hand, and let relationships develop as they work on the task. This does not mean that people from any one of these cultural backgrounds are more or less committed to accomplishing the task, or value relationships more or less; it means they may pursue them differently.4.Different Decision-Making Styles 不同的决定风格The roles individuals play in decision-making vary widely from culture to culture. For example, in the U.S., decisions are frequently delegated -- that is, an official assigns responsibility for a particular matter to a subordinate. In many Southern European and Latin American countries, there is a strong value placed on holding decision-making responsibilities oneself. When decisions are made by groups of people, majority rule is a common approach in the U.S.; in Asia consensus is the preferred mode. Be aware that individuals' expectations about their own roles in shaping a decision may be influenced by their cultural frame of reference.5.Different Attitudes Toward Disclosure 对待披露/曝光的不同态度In some cultures, it is not appropriate to be frank about emotions, about the reasons behind a conflict or a misunderstanding, or about personal information. Keep this in mind when you are in a dialogue or when you are working with others. When you are dealing with a conflict, be mindful that people may differ in what they feel comfortable revealing. Questions that may seem natural to you -- What was the conflict about? What was your role in the conflict? What was the sequence of events? -- may seem intrusive to others.The variation among cultures in attitudes toward disclosure is also something to consider before you conclude that you have an accurate reading of the views, experiences, and goals of the people with whom you are working.6.Different Approaches to Knowing 对待事物认知的不同方式Notable differences occur among cultural groups when it comes to epistemologies -- that is, the ways people come to know things. Western cultures tend to consider information acquired through cognitive means, such as counting and measuring, more valid than other ways of coming to know things. Compare that to African cultures' preference for affective ways of knowing, including symbolic imagery and rhythm. Asian cultures' epistemologies tend to emphasize the validity of knowledge gained through striving toward transcendence. Recent popular works demonstrate that our own society is paying more attention to previously overlooked ways of knowing.You can see how different approaches to knowing could affect ways of analyzing a community problem or finding ways to resolve it. Some members of your group may want to do library research to understand a shared problem better and identify possible solutions. Others may prefer to visit places and people who have experienced challenges like the ones you are facing, and touch, taste and listen to what has worked elsewhere.Part III Let’s Talk BusinessWhat lies in ―Corporate Culture‖?Many articles and books have been written in recent years about culture in organizations, usually referred to as "Corporate Culture." The dictionary defines culture as "the act of developing intellectual and moral faculties, especially through education." This writing will use a slightly different definition of culture: "the moral, social, and behavioral norms of an organization based on the beliefs, attitudes, and priorities of its members." The terms "advanced culture" or "primitive culture" could apply to the first definition, but not the latter.Every organization has its own unique culture or value set. Most organizations don't consciously try to create a certain culture. The culture of the organization is typically created unconsciously, based on the values of the top management or the founders of an organization.Hewlett-Packard is a company that has, for a long time, been conscious of its culture (The HP Way) and has worked hard to maintain it over the years. Hewlett-Packard's corporate culture is based on 1) respect for others, 2) a sense of community, and 3) plain hard work (Fortune Magazine, May 15, 1995). It has been developed and maintainedthrough extensive training of managers and employees. HP's growth and success over the years has been due in large part to its culture.Another successful company that expends a lot of energy in maintaining its workplace culture is Southwest Airlines. Southwest is the only major airline in the U.S. that has been profitable in each of the last five years. It also has a good reputation as an employer. In an article written in the ACA (American Compensation Association) Journal, Winter 1995 issue, Herb Kelleher, Southwest's CEO, indicated how Southwest maintained its culture:"Well, first of all, it starts with hiring. We are zealous about hiring. We are looking for a particular type of person, regardless of which job category it is. We are looking for attitudes that are positive and for people who can lend themselves to causes. We want folks who have a good sense of humor and people who are interested in performing as a team and take joy in team results instead of individual accomplishments."If you start with the type of person you want to hire, presumably you can build a work force that is prepared for the culture you desire..."Another important thing is to spend a lot of time with your people and to communicate with them in a variety of ways. And a large part of it is demeanor. Sometimes we tend to lose sight of the fact that demeanor - the way you appear and the way you act - is a form of communication. We want our people to feel fulfilled and to be happy, and we want our management to radiate the demeanor that we are proud of our people, we are interested in them as individuals and we are interested in them outside the work force, including the good and bad things that happen to them as individuals."In both of these examples, the top management of the companies were vigilant about maintaining their cultures. The behavior rules and boundaries are relatively clear and communicated often. However, this is not typical. I believe most organizations operate with a diversity of cultures. This is especially true considering the increasing worldwide mobility of people and cultures and values.There have been some recent models created to attempt to study and classify cultural diversity. One model, the Hofstede Cultural Orientation Model, classifies cultures based on where they fall on five continuums.1. Individual vs. Collective OrientationThe level at which behavior is appropriately regulated2. Power-Distance OrientationThe extent to which less powerful parties accept the existing distribution of power and the degree to which adherence to formal channels is maintained.3. Uncertainty-Avoidance OrientationThe degree to which employees are threatened by ambiguity, and the relative importance to employees of rules, long-term employment and steady progression through well defined career ladders.4. Dominant-Values OrientationThe nature of the dominant values - e.g., assertiveness, monetary focus, well-defined gender roles, formal structure - vs. concern for others, focus on quality of relationships and job satisfaction, and flexibility5. Short-Term vs. Long-Term OrientationThe time frame used: short-term (involving more inclination toward consumption, saving face by keeping up) vs. long-term (involving preserving status-based relationships, thrift, deferred gratifications).There's some debate over whether companies should design their personnel policies and reward systems around cultural values. Currently companies tend not to, because of the concern about stereotyping certain cultures.A popular trend is for companies to "reengineer" themselves, which involves an attempt to change their culture, usually to a team orientation. As reported in the ACA News (September 1995), studies indicate that the following are necessary for a company to change to a "team culture:"·Common and consistent goals·Organizational commitment·Role clarity among team members·Team leadership·Mutual accountability with the team·Complementary knowledge and skills·Reinforcement of required behavioral competencies·Power (real and perceived)·Shared rewardsThe importance of corporate culture is growing as the result of several recent developments. Companies are encouraging employees to be more responsible and act and think like owners. In exchange for more flexible work schedules, employees are expected to always be "on-call." With the demise of more traditional communities (e.g. neighborhoods, etc.), companies are filling employees' need to belong to a community. At the same time companies are encouraging teamwork and the formation of teams.Therefore, organizational leaders shouldn't ignore corporate culture. Rather, it should be addressed in the organization's mission, vision, and goal statements, and emphasized in company sponsored training and company communication. The statements should include the following:·To be financially successful, etc. (employees want to belong to a successful organization)·To be accepting of cultural (ethnic) diversity·To encourage employees to "have a life" outside the company (provide sufficient paid time-off benefits and encourage employees to take the time)Part IIII Exercises and Discussions² Tell your fellow students about the corporate culture of the company that you work in. What do you think of it? What are some of the most unique characteristics of it? What have been done by your company to maintain such culture?² According to the article in Part Two and your business experience, give examples on cultural differences between Chinese business people and Western business people. Why do we consider some of our approaches common?² DECODING BODY LANGUAGE- The four basic modes of body language in business破解肢体语言–西方商业肢体语言得四种基本模式Knowing how to read body language is a useful communication skill. So is knowing how to use it. There are two basic groups of body language postures: OPEN/CLOSED and FORWARD/BACKOPEN/CLOSED is the most obvious. People with arms folded and legs crossed and bodies turned away are signaling that they are rejecting messages. People showing open hands, fully facing you and both feet planted on the ground are accepting them.FORWARD/BACK indicates whether people are actively or passively reacting to communication. When they are leaning forward and pointing towards you they are actively accepting or rejecting the message. When they are leaning back, looking up at the ceiling, doodling on a pad, cleaning their glasses they are either passively absorbing or ignoring it.The posture groups combine to create four basic modes: responsive, reflective, combative and fugitive.In responsive mode, OPEN/FORWARD the person is actively accepting. This is the time to close the sale, ask for agreement, demand a concessionIn reflective mode, OPEN/BACK, people are interested and receptive but not actively accepting. Trying to close the sale or asking for agreement now may drive them away into fugitive mode. This is the time to present further facts and incentives. It may also be a good time to keep quiet and let them think.In fugitive mode, CLOSED/BACK, people are trying to escape physically through the door or mentally into boredom. This is the time to spark interest in any way you can, even irrelevant to the message.Finally, in combative mode, CLOSED/FORWARD, there is active resistance. This is the time to defuse anger, avoid contradiction and outright argument and to steer them into reflective mode.How these modes are expressed in posture and gestures varies from culture to culture. See part V for some of the more common North American and European conventions of body language.Part V Supplementary Materials² Some business sayings and proverbsTime is money.Clothes make the man (person).Make haste, not waste.Nice guys finish last.It's a dog eat dog world.Know your enemy.Give them what they want.It's not what you know, it's who you know.It's all in the presentation.Sex sells.Sink or Swim.Experience is the best teacher.Opportunity only knocks once.Money talks, bullshit walks.Put your money where your mouth is.The customer is always right.Honest is the best policy.There's a sucker born every minute.Look out for number one.² Some more body-languages and the guide to decoding。
节选商务英语高级必备口语资料1. Career development: the importance of being willing to acquire new skills throughout your careerWith the unceasing development of science and technology the workplace is now undertaking profound changes. The way you do your work and the equipment you use in your work will definitely change or upgrade in the future, which means you have to learn new skills to deal with these changes. Remember: you are never too old to learn. New skills will make you keep up with the latest technology and help develop yourself throughout your work life.2. International sales: how to research foreign markets effectivelyYou should notice the difference between foreign and domestic market and set your target aording to specific situation of foreign market. For example: given the different state of living standard the purchasing power of your target market may be higher or lower than the domestic market. If you ignore the difference you are likely to make mistakes in products’ pricing in foreign mar ket.You should ensure that your research team is excellent at carrying out research in a foreign country. That means every member of the team should mater the native languageand be familiar with the specific culture of the target market.3. Production management: how to implement an effective just-in-time systemWhat is a JIT production system?· JIT is an approach to achieving excellence in a manufacturing pany based on the continuing elimination of waste (waste being considered as those things that do not add value to the product).· A repetitive production system in which both the movement of goods during production, and deliveries from suppliers, are carefully timed so that at each step of the process, the next (usually small) batch arrives for processing just as needed.· The logic behind JIT: Nothing will be produced until it is needed.。
商务英语高级考试备考口语材料汇集下面给大家分享一些bec高级口语备考材料,希望能够帮助到你们。
商务英语高级考试备考口语材料(1)Cost cuttingYour company has decided to try to reduce costs. You have been asked to investigate the possibility of cutting the financial costs of operating your department.●Which are the areas where costs could be cut?●What problems might arise from cutt ing costs?Customer complaintsYour manager is not satisfied with the way staff reacts to complaints from clients about products or services. You have been asked to suggest how this could be improved.●How the company can make effective use of will be available in the new office?●What training will be needed for these jobs?Staff recruitmentYour factory urgently needs to recruit a large number of temporary staff in order to fulfill an unexpected order. The staffneeds to be ready to start work as soon as possible.●What you need to do in order to find suitably skilled staff?●What type of induction program the new staff will need before they start work?Modernization ProgramYou work for a large company which has decided to introduce a program of modernization and improvement. You are involved in setting up this program.●How to prepare staff for major changes within the company●What other factors have to be considered when introducing major changes in a companyLanguage Courses AbroadYour company has offered you the opportunity of attending a six-month English language course abroad. You have to decide whether to accept, and are therefore going to attend a meeting to find out more about the offer.●What the advantages are of learning languages abroad●What plans you will have to make for work and home if you go away for a long periodPotential SupplierA potential supplier will soon be visiting you at your workplace. You think this supplier and the products or services they offer could be very important for the future of your company.●What you need to find out about the supplier and the products or services before the visit●How you could entertain the supplier the negotiationsForeign Business TravelYour company has decided that it needs to introduce a clear policy on foreign business travel. You have been asked to help draw up the guidelines.●What the various reasons are why members of a company make business trips abroad●In what ways a company might be affected if the number of foreign business trips was reducedCompany DirectoryYour company is going to be included in an international directory of all the types of businesses operating in your country. You have been asked to write a brief profile of your company for the directory.●What information you will include about your company●How the directory would be useful to companies商务英语高级考试备考口语材料(2)TeamworkYour company is keen to encourage staff to work together in teams. You have been asked to suggest ways in which this could be implemented.●How to convince staff of the advantage of teamwork●How to evaluate the results of the company’s policyStaff FitnessYour company is keen to have a fit and healthy workforce. You have been asked to suggest ways in which this could be achieved.●What the advantages are to a company of having a fit and healthy workforce●What facilities a company should provide in order to encourage staff to be fit and healthyInvesting in Staff TrainingYour company has recently had a problem with staff leaving the company shortly after completing training courses. You have been asked to write a report for senior management on this situation.●How to encourage staff who have undertaken trainingcourses to stay with the company●How to ensure that a company benefits from providing a range of facilities for its workforceCorporate EntertainmentYour company is keen to establish a policy for entertaining important clients.You have been asked to make recommendations for a policy for corporate entertainment.●What are the advantages and disadvantages to a company of entertaining clients●What are the criteri a for selecting entertainment for clientsStaff RetirementYour company wants to introduce a program to help staff prepare fully for retirement.●What practical preparations staff need to make for their retirement●What the advantages and d isadvantages are to a company of staff retiringWorking from HomeYour company is considering allowing some employees to work from home for part of the working week. Your managingdirector has asked you to write a report on this proposal.●Whic h employees this system would be most suitable for●How technology could help to make the system of working from home effectiveExport OfficeYour company has decided to open an export office in order to deal with an increase in orders from abroad. This office will be responsible for the company’s exports and will be visited by foreign representative.●What kinds of jobs will be available in the new office●What training will be needed for these jobsNew FactoryYour company is expanding and wants to open a new factory in another area. You have been asked to consider where the best place would be to locate it.●What factors need to be considered in choosing a good location●Which of these factors are the most important to consider商务英语高级考试备考口语材料(3)Business PresentationA local college has asked your company to give a shortpresentation to a group of young business students about the work of one of the departments in your company. You are in charge of organizing the presentation.●Which department would be the most interesting for the students to hear about●Which methods or aids could be used to make the presentation interesting for young peopleStaff TurnoverThe managing director of your company is keen to reduce the number of staff leaving after a short time. You have been asked to suggest ways of encouraging staff to stay in the company.●What kinds of incentives might help to retain staff●How to ensure that staff satisfaction is main tainedMarket ResearchYour company is considering introducing a new product and wants to assess the market potential. You have been asked to suggest ways of doing this.●What kinds of information would be useful to obtain●How to decide wh ether to go ahead with the productProduct RecallYour company has discovered a design fault in a new product and needs to recall this product from customers. You have been asked to make recommendations about the best way to handle this incident.●What would be the most effective method of informing customers of the product recall●How to ensure the company’s reputation remains undamaged by the incident商务英语高级考试备考口语材料(4)1. Career development: the importance of being willing to acquire new skills throughout your careerWith the unceasing development of science and technology the workplace is now undertaking profound changes. The way you do your work and the equipment you use in your work will definitely change or upgrade in the future, which means you have to learn new skills to deal with these changes. Remember: you are never too old to learn. New skills will make you keep up with the latest technology and help develop yourself throughout your work life.2. International sales: how to research foreign markets effectivelyYou should notice the difference between foreign and domestic market and set your target according to specific situation of foreign market. For example: given the different state of living standard the purchasing power of your target market may be higher or lower than the domestic market. If you ignore the difference you are likely to make mistakes in products’ pricing in foreign market.You should ensure that your research team is excellent at carrying out research in a foreign country. That means every member of the team should mater the native language and be familiar with the specific culture of the target market.3. Production management: how to implement an effective just-in-time systemWhat is a JIT production system?· JIT is an approach to achieving excellence in a manufacturing company based on the continuing elimination of waste (waste being considered as those things that do not add value to the product).· A repetitive producti on system in which both the movement of goods during production, and deliveries from suppliers, are carefully timed so that at each step of the process, the next(usually small) batch arrives for processing just as needed.· The logic behind JIT: Nothi ng will be produced until it is needed.商务英语高级考试备考口语材料(5)1. Travel: the importance of being able to speak foreign languages in international business2. Marketing: how to assess whether there is a market for a new productYou should carry out a research on the customer demands to see if there is a read need in the market for your new product. The feedback or result will help you to decide whether to launch the new product on the market.You should pay special attention to your competitors. Detect whether they are going to launch their new product onto the market. if the answer if yes that probably means there is a demand in the market for some new product. Then be quick and put on your rival product to coincide with them.3. Human resources: how to use staff appraisal schemesYou should see to it that the staff appraisal schemes be a chance for management and employees to come together and exchange ideas, set joint targets and improve the way decisionsare reached.The scheme should have a clear appeal process and any negative feedback should be accompanied by evidence such as dates, times and outcomes. Most importantly ratings should reflect measurable element of the job requirements.4. Advertising: the importance of television and cinema advertisementIn fact television and cinema advertising both function as a kind of media which tells or even guides people to buy products or services. With the development of the telecommunication television has become the most important carrier of advertisement and as a result of that TV advertising has the largest amount of audience all over the world. They have penetrated into people’s daily life and persuaded them to buy whenever they turn on them. On the other hand the popularity of the movie make every audience be under the influence of cinema advertising at the beginning and end of the movie.。
商务英语高级必备口语资料三篇Offering incentives to customers can help you to strengthen your customer base and enhance customer loyalty. If you offer incentives such as vouchers, plementary tickets, miles, gifts in the promotion or sales, you will attractive more customers and get them buy your products or services. At the same time the image of your pany will be improved and your brands are more likely to be known by customers.You should send a professional team of experts to arrange the promotion at the trade fair. They must be familiar with the products you want to promote at the fair. Meanwhile they must be good at dealing with clients especially foreign clients.You should use advanced technology to display your products at the fair. Necessary equipments such as DVD, overhead projector, high-definition screen can help you demonstrate the quality, function and specification of your products.You should design your show room and stand carefully to attract more customers. Your stand should be put up at an obvious place so that every customer can get an easy aess to your products.In order to reduce labor turnover rates we must take the following effective measures:Set up a clear staff appraisal process to make surethat the performance of every staff can be evaluated openly and honestly and their promotion is based on their contribution to the pany. Thus no one will plaint about unfair promotion which once forced some of your staff to leave their jobs.If permits enhance the staff benefits including their base pay annual bonus and other benefits. An incentive system should also be necessary to encourage the staff to work with the pany longer.Improve the work environment of your pany or factory. Try to foster a spirit of mutual help among your staff and let them understand that the pany or factory is far more than just a workplace. It’safamily?where?all?members?are?supported?and?valued.。
高级商务英语口语句子(优秀5篇)三人行,必有我师也。
择其善者而从之,其不善者而改之。
以下是漂亮的小编帮大伙儿整编的高级商务英语口语句子【优秀5篇】,欢迎参考。
高级商务英语口语句子篇一1. We look forward to your settlement at early date.希望你们尽早进行结算。
2. Your early settlement of this case will be appreciated.感谢您的早日结算。
3. We hoped you can settle the claim as quickly as possible.希望尽快解决债权问题。
4. We hoped that there will be no repetition of this kind of trouble in the future .希望以后不再会有这种麻烦。
5. We expect that you will offer us a lower price as soon as possible.我们期待你们能够尽快给我们一个比较低的价格。
6. We hoped that the matter can be brought to a satisfactory conclusion.我们希望这个事情能够得到满意的结果。
7. I do hope this undesirable incident will not stand in the way of our future business.我希望这个令人不快的意外不会妨碍我们以后的生意。
8.We hope this matter will not effect our good relations and future dealings.我们希望这件事不会影响我们良好的关系和以后的生意。
9. I wished this business will bring benefit to both of us.希望这个生意对我们双方都有益。
新东方商务英语高级口语素材——商业报表Lesson SevenBusiness Reporting商业报表Part I Objectives· Research tools and information source for earnings, performances and SEC filings·公司收入、经营状况与美国证券委员会备案的调查工具和信息资源· Understand general theory of “double entry acco unting”·理解借贷记帐法· Understand the contents and the equation of a balance sheet·理解资产负债表的内容与方程式· Stock quotes and what does it say about a company·股票报价浏览Part II The How-TosWhat tells most about a company – The Balance SheetWhat is Double Entry Accounting?You have to think of the business as nothing else but a collection of accounts. Some of these accounts owe the business money and some of them are owed money by the business. All of the accounts must balance. At any one time the total value of the accounts in credit must equal the total value of the accounts in debt. When the business makes any transaction at all money is moved from one account to another. If for example Pepe makes a payment of $200.00 for some flour which he purchased from Alberto's wholesalers then Alberto's account is debited by &200.00. Alberto is the receiver of money and the transaction is therefore entered on the debit side. (Remember the principle; Debit the receiver, credit the giver.)Alberto is one of Pepe's creditors. He supplies Pepe with flour on a regular basis. You can see that at the beginning of the accounting period Pepe owed Alberto $500.00. After the payment was made this figure will be reduced to $300.00. Alberto has received money and his account must be debited. In order that the accounts balance another account must be credited. In this case it is the bank account.In this case the bank account is already Pepe's creditor by the fact that Pepe has an overdraft. Before the payment was made to Alberto, Pepe owed the bank $1,640. With a $200.00 payment to Alberto and one other payment this figure has risen to$2,000.00.² The forever equation of “Asset + Owner’s Equity = Liability”总资产-负债= 资产净值The balance sheet is a very important financial statement. It gives shareholders and potential investors information about the value of the business. This comes from the net assets figure, which is one way of placing a value on a business, bec ause it represents the value of all the assets of the business (everything it owns) net of its liabilities (everything it owes). We can also use the net assets figure as an approximate figure for the value of a business and therefore its size.Here is an exampleCOMPANY NAME: ABC CompanyDate: December 31, 1993新东方商务英语高级口语素材——商业报刊阅读Lesson EightBusiness News Reading商业报刊阅读Part I Objectives·Features and styles of writing in Western business journalism·西方商业新闻写作特点·Idiomatic usages and set phrases often used to describe and predicting economicdevelopment·描述经济发展及预测发展趋势的习惯表达方式·What is it in an earning report?·分析盈利报告Part II The How-TosFeatures of Western Business News Writing (西方商业新闻写作特点)One of the most important features of Western business news writing is the usage of simple and lively English. Since of most these writings cover not stories but trends of themarket or development of policies, it is essential to make the writing right to the point and accessible to reader of various education levels. Therefore, conciseness and clarity are the keys (语言简练通俗):² “ The company expects to incur a loss, excluding special items, of between (11)c ents and (14) cents per share in the first quarter.”除特殊项目,公司第一季度预计会出现每股11至14分的亏损。
² “Capital Spending by industry just pokes along. Ditto residential building.”工业资本开支缓慢增加,住房建筑亦如此。
² The collapse of copper price has come just as demand for it from the industrialized world has dropped 8% on last year and as production, after two years of high prices, is starting to increase.铜价的猛跌正好是在工业国家的对铜的需求比去年下降8%和经过两年的高价后铜生产量正开始上升的时候发生的。
Much information has been covered, yet using only one sentence.A long and boring day at work tires your eyes and mind. Wouldn’t it be even worse if you have to read on to some drab writings in news? So don't be surprised to see such lively expressions (用词生动形象):² “Italy is one country where it is really good-bye to the boom, at least until the chronic weakness in the balance of payments is cured, and the 17%inflation is reduced.”意大利是一个真正与经济繁荣告别了的国家,至少在国际收支方面的长期困境得以改善,以及每年17%的通货膨胀有所一直之前,情况难以好转。
² “When it came to a perennial Clinton bugaboo-personnel-things began on a promising note. Prodded by the White House, Seven Cabinet Chiefs announced their departures soon after Nov.5. The shakeup gave Clinton a chance to revitalize his weary team. So have any of those jobs been filled? Nope.”克林顿刚刚看到即将摆脱困扰他多时的私人琐事的希望。