TABLE OF CONTENTS
ACKNOWLEDGEMENTS ........................................................................................ I ABSTRACT .................................................................................................................. i i 摘要 (iii)
TABLE OF CONTENTS ............................................................................................ i v LIST OF TABLES ....................................................................................................... v i LIST OF FIGURES ................................................................................................... v ii LIST OF ABBREVIATIONS . (viii)
CHAPTER ONE INTRODUCTION (1)
1.1 Background and the Need of Study (1)
1.2 Purpose and Research Questions (2)
1.3 Structure of the Thesis (3)
CHAPTER TWO LITERATURE REVIEW (4)
2.1 Definitions of Intercultural Communication Competence (4)
2.2 Models of Intercultural Communication Competence (6)
2.2.1 Byram’s Model (6)
2.2.2 Wen Qiufang’s Model (8)
2.2.3 Zhong Hua and Fan Weiwei’s Model (9)
2.2.4 Gao Yongchen’s Model (11)
2.3 Related Studies (13)
2.3.1 Related Studies Abroad (13)
2.3.2 Related Studies at Home (14)
2.4 A Conceptual Framework for Data Collection and Data Analyses (16)
CHAPTER THREE METHODOLOGY (19)
3.1 The Setting (19)
3.2 The Participants (19)
3.3 Instruments (21)
3.3.1 Questionnaire (22)
3.3.2 Interview (23)
3.4 Data Collection (23)
3.5 Data Processing and Analysis (24)
CHAPTER FOUR RESULTS AND DISCUSSION (26)
4.1 Status Quo of the ICC of English Majors (26)
4.2 Status Quo of English Majors’ Knowing System of ICC (30)
4.2.1 Module 1 - Knowledge (30)
4.2.2 Module 2 - Awareness (32)
4.2.3 Module 3 - Critical Thinking (34)
4.3 Status Quo of English Majors’ Doing System of ICC (36)
4.3.1 Module 4 –Attitudes (36)
4.3.2 Module 5 - Skills (39)
4.3.3 Module 6 - Strategies (41)
4.4 Factors Influencing Intercultural Communication Competence (43)
4.4.1 Internal Factors Influencing English Majors’ ICC (44)
4.4.2 External Factors Influencing English Majors’ ICC (48)
CHAPTER FIVE CONCLUSION (54)
5.1 Main Findings (54)
5.2 Implications (55)
5.3 Limitations and Suggestions for Further Study (56)
REFERENCES (57)
Appendix 1: Coding Scheme (60)
Appendix 2: ICCICCS (61)
Appendix 3：A Sample of Coded Qualitative Data (62)
LIST OF TABLES
Table 1 Conceptual Framework (17)
Table 2 Participants Profile Data (20)
Table 3 Descriptive Information of the Interviewees (21)
Table 4 Structure of ICCICCS (22)
Table 5 Average Score on ICC and Six Modules/Descriptive Statistics (27)
Table 6 Frequency of ICC Mean Score (28)
Table 7 Mean Scores of Each Item and Sub-modules in Module 1 (30)
Table 8 Number of Choices for Each Item in Module 1 (31)
Table 9 Mean Scores of Each Item and Sub-modules in Module (32)
Table 10 Number of Choices for Each Item in Module 2 (33)
Table 11 Mean Scores of Each Item and Sub-modules in Module 3 (34)
Table 12 Number of Choices for Each Item in Module 3 (35)
Table 13 Mean Scores of Each Item and Sub-modules in Module 4 (37)
Table 14 Number of Choices for Each Item in Module 4 (38)
Table 15 Mean Scores of Each Item and Sub-modules in Module 5 (39)
Table 16 Number of Choices for Each Item in Module 5 (40)
Table 17 Mean Scores of Each Item and Sub-modules in Module 5 (41)
Table 18 Number of Choices for Each Item in Module 6 (42)
Table 19 Descriptive Statistics: Gender and ICC (44)
Table 20 Results of T-test on Gender (45)
Table 21 Descriptive Statistics: Intercultural Experiences and ICC (49)
Table 22 Results of T-test on Intercultural Experiences (50)