门店销售常用英语话术
一、销售流程式
顾客走进商店时，店员经常一边说May I help you?，一边走近顾客。
同义句：Can I help you?
What can I do for you?
How may I help you?
顾客可能说：
我想买件套装。I'd like a suit.
我在找一种……包。I'm looking for a ... bag.
I'm looking for a black, leather bag. (我在找一种黑色的皮包。)
店员可回答：
How's this? (这个怎么样?)
如果顾客说：
我只看看。I'm just looking. *没有特别想买的意思。
Just looking.
Just browsing.
I don't need any help.
I'm just browsing.
No just yet. (还不需要。)
店员可以回答：
您有什么需要帮助的尽管说。If you need any help, let me know. *这是店员对顾客常用的一种说法。
顾客看中某样东西：
这双鞋真漂亮!These shoes are great!
These shoes are wonderful.
这个多少钱?How much is this?
How much does this cost?
What does this cost?
What is the price of this?
How much? *比较生硬的感觉。
如果顾客要讲价，会说：
太贵了!That's expensive!
That's expensive! (太贵了!)
How expensive! (怎么这么贵!)
That's too much! (太贵了!)
如果顾客觉得很划算，直接想买：
真便宜!That's cheap!
How cheap! (怎么这么便宜!)
关于尺寸颜色的：
这种衬衫有小号的吗?Do you have this shirt in a small?
Do you have this shirt in a small? (这种衬衫有小号的吗?)
Do you have this shirt in a smaller size?
这种毛衣有红色的吗?Do you have this sweater in red?
店员要查库存可以说：
Let me check. (我给你找找。)
顾客要试穿会说：
我可以试穿吗?May I try it on? *try on 表示“试穿、戴(衣服、帽子、眼镜)”。
May I try it on? (我可以试试吗?)
店员应回答：
Sure. Let me help you. (当然，我来帮你。)
顾客会问：
试衣间在哪儿?Where is the fitting room?
Where is the fitting room? (试衣间在哪儿?)
Where is the dressing room.
店员指路：
Right this way, ma'am. (请往这边，女士。)
顾客觉得尺寸不合适：
我穿着太小。It's too small for me.
*其反意为It's too big for me.(我穿着太大。)
It's a little bit tight. (有点儿紧。)
It's loose.(有点儿松。)
It's long. (长了。)
It's short. (短了。)
尺寸正合适：
这套衣服正合适。This suit fits perfectly.
This suit is perfect for me.
这个真不错。This is nice.
This is good.这个比较好。
This is better. *用于进行各种各样的比较之后，还是这个比较好的情况。
店员可以提供另一件商品给顾客选择：
How do you like it? (你看这个怎么样?)
This is better. (这个比较好。)
I like this better.
That's more like it.
这条裙子和这件上衣挺配的，是吧?This skirt matches this blouse, doesn't it?
This skirt matches this blouse, doesn't it? (这条裙子和这件上衣挺配的，是吧?)
Yes, they look great together. (是的，看上去很配套。)
This skirt and this blouse go together well.
你觉得哪个好?Which is better?
Which one do you like better? (你喜欢哪一个?)
Which one do you think is better?
两个我都想要。I want both of them.
I want them both.
I don't want either of them. (两个都不想要。)
太艳了。It's too flashy.
It's too flashy. (这件太艳了!)
We have a more plain looking one. (我们也有素净点儿的。) It's too gaudy.
It's too loud.
老气。It's too plain.
It's too conservative.
It's too bland.
顾客想改衣服时：
您能给锁边吗?Would you hem it? *hem “(衣服的)边沿，边缘下摆的缝边”。
Would you alter it?
Would you shorten it? 您能改短吗?
谈价钱：
多少钱?How much is it?
How much does it cost?
Could you tell me how much it is? (您能告诉我多少钱吗?)
直接拿走：
我要这个。I'll take this one.
I'll take this one. (我要这个。)
All right, ma'am. (好的。)
I'd like this one.
I'd like to buy this one. (我要买这个。)
I'll get this one.
店员可以问：
您用现金还是卡?Will that be cash or charge?
Cash or charge?
Will you be paying by cash or credit card?
Would you like to pay by cash or charge?
顾客可以说：
现金。Cash, please.
卡。Charge, please.
我可以用VISA卡吗?Can I use VISA?
Do you accept VISA?
Do you take VISA?
我可以分期付款吗?Can I pay by installment payment?
我可以付港元吗?Can I pay in Hongkong dollar?
Do you take Hongkong dollar?
Do you accept Hongkong dollar?
最后包装一下：
请给包一下。Please wrap it.
要收据：
Do you have a receipt? (您有收据吗?)
退换货：
我想退货。I'd like to return this.
I'd like to return this. (我想退货。)
您能给我换一下这个吗?Could you exchange this, please?这儿有点儿脏。It's got a stain. / It has a stain.
可以退款吗?Can I have a refund? *refund “退款”。
I'd like to get a refund, please. (我想退款。)
I'd like a refund, please. (请退款吧。)
I'd like my money back, please. (请把钱退给我吧。)
讲价：
能再便宜一些吗?Would you give me a discount?
Would you give me a discount? (能再便宜一些吗?)
This is a discount price. (这已经是打过折的价钱了。) Can you make it cheaper?
店员说不能再降价了：
不满意就算了。Take it or leave it. *多用于商业的买卖中，向对方表示“就这价钱”、“随便你”、“不中意就别买了”，或“在出示的价格范围内您考虑买还是不买”，特别在商业谈判中常用。
Accept it or reject it.
Be satisfied with it or get nothing.
That's my only offer.
That's my last offer.
二、销售常用提问话术
欢迎光临！ Welcome!
我可以为您服务吗？ Hello, May I help you?
给您买还是给别人买？ Is it for you or for others?
给男孩还是女孩？ For boy or girl?
他/她多大了？ How old is he/she?
这边有很多款，你自己可以挑选，看看有没有自己喜欢的。
It's a lot of styles here, you can pick out yourself, check these out, which is your favorite?
请问想买T恤还是牛仔裤? Excuse me, would you like T-shirt or jeans?
这件您喜欢吗？ Do you like this one? / How about this one?
您喜欢这个款式吗？ Do you like this design?
您喜欢什么颜色？ What color do you like?
我们有红色、浅蓝和白色。We have red, light blue and white!
这个颜色怎么样？ What about this color？
您穿多大型号？ What is your size?
我找一件给您试试好吗？ May I pick one that you can fit on?
您可以试试。 You can try it on!
这个尺码穿得合身吗？ Is this size fit you? / Is this your size?
试衣间在那里。 The fitting-room is over there!
请随我来。 Please follow me!
这件衬衣配你的裤子。 This shirt can match your pants.
这件看起来很好！ This one looks good!
合适吗？ Does it fit?
它非常适合您。 It fits you very well.
您穿着真漂亮。 You look beautiful in.
大号现在没货了。 Queen-size is not stored now!
明天下午能到。 It's available tomorrow afternoon.
这款很受欢迎。 This design is popular.
它很畅销。 It sells like hot cake.
多少钱？How much is it? / What’s the price? / How much does it cost?
五十九元。It’s fifty-nine yuan.
太贵了。It’s too expensive.
纯棉面料，穿起来舒服。 The material is pure cotton. It's comfortable to wear.
这种材料质量很好。 This material is good quality and holds
quite well.
品质优良。 Quality is excellent/ superior/ very good/ fine.
物有所值。You will get what you pay for. / It’s good
value for money.
我可以给你打八折。 I can give you a 20% discount.
这款打完扣是48元。 Its price is fourty-eight after rebate.
不用谢。（这是我的职责） It's mypleasure.
欢迎下次光临。 Welcome next time!
尺寸—size 价格—price 面料—material 款式—design 打折—discount
可得的，有用的—available
三、模拟销售，顾客买鞋子
卖家: Hello, how may I help you? （您好，有什么能帮您的
吗?）
买家: Hi, I'm looking for a pair of men's shoes for my husband.（你好，我买一双男鞋给我先生。）
卖家: What do you think of this pair? I have these in brown too, would you like to have a look?（您觉得这双怎么样? 这双
我也有咖啡色的。）
买家: Are they real cowhide?（这鞋是真牛皮的吗?）
卖家: Yes, they are 100% genuine cowhide. These shoes have newly arrived for the coming season.（是的，这鞋是100%牛皮
做的，而且这双鞋是刚进店本季最流行的一款。）
买家: Could you please get me a pair of size 41 in brown please.（麻烦你能帮我拿一双41号咖啡色的吗?）
卖家: Of course!（当然可以!）
买家: How much are they?（多少钱啊?）
卖家: Well, I don't usually give discounts on newly arrived shoes, however, you seem to really like these shoes and you really want to buy them for your husband, I'll give you 10% off the original price.（我们店里新进的货一般是不打折的，但是既然您看上去是挺喜欢这鞋的，而且真想买给您先生，我们今天就给您打九折吧!）
买家: That's wonderful, thank you very much!（那太好了，谢谢!）
四、标准服装术语（词汇）
1、综合类
服饰 apparel and accessories：衣着。装饰和保护人体的物品总称，包括服装、帽子、围巾、领带、手套、袜子等。
服装 apparel；garments；clothes：衣服、衣裳。穿于人体起保护和装饰作用的制品。
时装 fashion：在一定时间、地域内，为一大部分人所接受的新款流行服装。
成衣 ready-to-wear
定制服装 tailor made
中式服装 Chinese costume
西式服装 Western costume
民族服装 ethnic costume
上装 tops
下装 bottoms
套装 suits
连身装 cover all
内衣 underwear
外衣 outerwear
男装 Young Men's wear：适合于成年男子穿着的服装。
女装 Misses' wear 适合于成年女子穿着的服装。
少男服装 boy's clothes
少女服装 girl's clothes
儿童服装 children's wear
婴幼儿服装 infant's wear：适合于年龄在24个月及以内的婴幼儿穿着的服装。
功能性服装onfunction al garments
职业服 work wear
防护服 protective work wear
运动服 sportswear：适合于运动时穿着的服装，又称为运动装，如登山服、滑雪服等。
休闲服 casual wear：人们在闲暇生活中从事各种活动所穿的服装。与运动服有相当大比例的重合部分。
礼服 formal wear
舞台服 stage costume
家居服 dressing gown
孕妇装 maternity dress
针织服装 knitted garments
机织服装 woven garments：又称为梭织服装。
毛呢服装 woollen garments
棉类服装 cotton garments
麻类服装 bast garments
丝绸服装 silk garments
化纤类服装 synthetic-made garments
毛皮服装 fur garments
皮革服装 leather gamrnets
人造毛皮服装 fake fur garments
人造革服装 fake leather garments
牛仔服装 jeans wear
防寒服 cold protective clothing
棉服装 padded garments
羽绒服装 down wear
2 服装成品
西服 tailored suit
中山装 Zhongshan Zhuang
军便装 military jacket
青年装 young men's jacket
茄克衫 jacket
猎装 safari jacket
衬衫 shirt（男）；blouses（女）
中西式上衣 Chinese and Western-style coat
中式上衣 Chinese style coat
背心 vest：又称“马甲”，仅有前后衣身的无袖上衣。
文胸 brassiere
连衣裙 dress
旗袍裙 Qipao style skirt
斜裙 A-line skirt
喇叭裙 flare skirt
超短裙 miniskirt
褶裙 pleated skirt
节裙 tiered skirt
筒裙 straight skirt
西服裙 tailored skirt
西裤 tailored trousers
西短裤 tailored shorts
中式裤 Chinese style slack
背带裤 overall
马裤 riding breeches
灯笼裤 knickerbockers
裙裤 culottes
牛仔裤 jeans
连衣裤 jumpsuit
喇叭裤 bell-bottom trousers
棉裤 padded pants
羽绒裤 down pants
超短裤 mini shorts
雨裤 rain-proof pants
内裤 underpants
三角裤 briefs
沙滩裤 beach shorts
比基尼 bikini：也称为“三点式游泳衣”。泳装 swimming wear
紧身服 body fitting garments
风雨衣 all-weather coat
风衣 trench coat
雨衣 raincoat
披风 cape：无袖，披在肩上的防风外衣。斗篷 mantle：有帽子的披风。
大衣 overcoat
旗袍 Qipao
睡衣套 pyjamas
睡袍 nightgown
新娘礼服 wedding gown
晚礼服 evening wear
燕尾服 morning coat
3 服装部位、部件
上装部位
前身 front
肩缝 shoulder seam
领嘴 collar notch
门襟 closure：锁眼的衣片。
里襟 under fly：钉扣的衣片。
门襟止口 front edge
门襟翻边 placket：外翻的门襟边。
止口圆角 front cut
搭门 overlap
扣眼 buttonhole
眼距 buttonhole spacing
假眼 mock button hole
滚眼 button loop：用面料做的扣眼。扣位 button placement：钮扣的位置。单排扣 single breasted
双排扣 double breasted
驳头 lapel
平驳头 notch lapel
戗驳头 peak lapel
驳口 roll line
串口 gorge
下盘头 stand collar head
袖窿 armhole：又称为袖孔。
袖山 sleeve top
袖口 cuff
衬衫袖口 shirt sleeve cuff
橡筋袖口 elastic cuff
罗纹袖口 rib cuff
胸部 chest
腰节 waist line
摆缝 side seam
底边 hem
前后披肩 shoulder piece
前过肩 front yoke
领省 neckline dart
前肩省 bust dart
胁省 pocket dart
前腰省 front waist dart
横省 side dart
肚省 fish dart
前身通省 front open dart
刀背缝 princess seam
后身 back
总肩 across back shoulder
后过肩 back yoke
背缝 center back seam
背叉 vent
摆叉 side vent
后搭门 back overlap
领窝 neck line
后领省 back neck dart
后肩省 back shoulder dart
后腰省 back waist dart
后身通省 back open dart
上装部件 tops parts
领 collar
立领 stand collar
翻折领 fold-over collar
底领 collar stand。又称为领座。翻领 lapel
领上口 roll collar
领下口 collar neckline
领里口 collar stand line
领外口 style line
领豁口 collar notch
倒挂领 Ulster collar
中山服领 Zhongshan collar
中式领 mandarin collar
衬衫领 shirt collar
两用领 convertible collar
尖领 V-neck
圆领 crew neck
方领 square neck
青果领 shawl collar
燕子领 wing collar
荷叶边领 ruffled collar
海军领 sailor collar
扎结领 tie collar
圆形领口 round neckline
方形领口 square neckline
V形领口 V-neckline
一字形领口 boat neckline
鸡心领领口 sweetheart neckline
袖 sleeve
袖头 cuff button：又称为袖卡夫。
双袖头 folding cuff
袖叉 sleeve vent
袖叉条 sleeve placket
大袖 top sleeve：衣袖的大片。
小袖 under sleeve：衣袖的小片。
袖中缝 sleeve center line
前袖缝 inseam
后袖缝 elbow seam
袖底缝 sleeve line
衬衫袖 shirt sleeve
圆袖 set-in sleeve：在臂根围与衣身接合的袖型。
连袖 kimono sleeve：衣袖相连，有中缝的袖型。
连肩袖 raglan sleeve：又称为插肩袖。
中缝圆袖 raglan sleeve with center seam：中间有缝的圆袖，又称为连肩袖。
喇叭袖 flare sleeve
灯笼袖 puff sleeve
蝙蝠袖 batwing sleeve
泡泡袖 bishop sleeve
花瓣袖 petal sleeve
口袋 pocket
插袋 vertical pocket
贴袋 patch pocket
开袋 slit pocket
双嵌线袋 double jet pocket
单嵌线袋 single jet pocket
卡袋 card pocket：放名片、卡片的小袋。
手巾袋 breast pocket
袋爿袋 welt pocket：装有袋爿的开袋。
眼镜袋 glasses pocket
里袋 inside pocket
锯齿形里袋 saw-tooth edge trimmed inside pocket：又称为三角形里袋。
有盖贴袋 flapped patch pocket
压爿贴袋 patch pocket with topstitched box pleat
吊袋 Zhongshan Zhuang pocket：又称为老虎袋。
风琴袋 bellow pocket
暗裥袋 patch pocket with inverted pleat
明裥袋 patch pocket with box pleat
小部件 small parts
领袢 collar tab
吊袢 hangtag loop
肩袢 epaulet
腰袢 waist tab
下摆袢 bottom tab
袖袢 sleeve tab
脚口袢 leg opening tab
线袢 French tack
挂面 facing：又称为贴边。
耳朵皮 flange：在前身里与挂面处拼接做里袋的一块面料。
滚边 bias strip
压条 band
腰带 waistband
塔克 tuck：衣服上有规则的装饰褶。
袋盖 pocket flap
衬布 interlining
前身衬 front interlining
驳头衬 lapel interlining
胸衬 chest interlining
下节衬 interlining under the waist line
领衬 collar interlining
肩头衬 domette
帮胸衬 bias strip
袋角衬 pocket reinforcement patch
底边衬 hem interlining
袖头衬 cuff interlining
挂面衬 front facing interlining
腰头衬 waist band interlining
袋牵布 patch stay
牵条 tape
下装部位 bottoms
横裆 crotch：上裆下部最宽的部位。
上裆 crotch depth：腰头上口至横裆间的部位，又称为直裆。中裆 knee：一般为裤脚口至臀围线的二分之一处的部位。
烫迹线 creas press
裤脚口 leg opening
裤卷脚 turn-up cuff
脚口折边 hem
侧缝 side seam
腰缝 waistband seam
下裆缝 inseam
小裆缝 front crotch seam
前裆缝 front crotch seam
后裆缝 back crotch seam
腰头 waistband top
腰头上口 upper side of waistband
腰里 waistband lining
裤（裙）腰省 waist dart
裤（裙）裥 pleat
下装部件 bottoms parts
侧缝直袋 side pocket
侧缝斜袋 slant pocket
侧缝横袋 cross pocket
表袋 watch pocket
后袋 hip pocket
过腰 waistband
膝盖绸 knee kicker
贴脚条 heel stay
门襟 fly facing：位于裤、裙开合处，用以锁眼或装一侧拉链的部件。
里襟 fly shield：位于裤、裙开合处，用以钉钮扣或装一侧拉链的部件。
里襟尖嘴 button tab at fly shield
小裤底 front crotch stay：小档部位的里布。
大裆底 back crotch stay：后裆部位的里布。
过桥 trouser curtain：里襟里布延长的条状部件，用以覆盖十字裆缝。
串带 belt-loop
雨水布 trouser curtain：遮盖腰头衬布的里布。
袋布 pocket bag
垫袋布 pocket mouth stay：袋口处垫在袋布上的条料。
4 服装设计
款式 style：服装的式样。
造型 silhouette：服装的外形轮廓。
结构 garment construction
基础线 basic line：结构制图过程中使用的纵向和横向的基础线条。
轮廓线 outline：构成成型服装或服装部件的外部造型的线条。
结构线 construction line：服装图样上，表示服装部件裁剪、缝纫结构变化的线条。
效果图 fashion drawing
款式图 working sketch
结构图 cutting illustration：又称为裁剪图。
示意图 sketch map
展示图 flat patternmaking
分解图 detail sketch
5 服装工艺操作
检查原辅料 material inspection
验色差 colour shade inspection
查疵点 inspection for defect
查污渍 inspection for spot
分幅宽 fabrics width grouping
查衬布色泽 checking interlining
查纬斜 inspection for skewness
复米 roll length audit：复查每匹原、辅料的长度
理化试验 physical and chemical test
裁剪 cutting
烫原辅料 wrinkle removal
自然回缩 fabric relaxing
排料 layout
计算机裁剪 computer aided cutting
服装CAM clothing computer-aided manufacturing
服装CAD computer-aided garment design
铺料 spreading
划样 marking：用样板或漏划按不同规格在原料上划出衣片裁剪线条。
版样 pattern：记录服装结构图及相关技术规定（缝份、布纹方向、对位点、规格等）的纸板的统称。
纸样 paper pattern：软质纸的版样。
板样 pasteboard pattern：硬质纸的版样，亦称样板。
布样 cloth pattern：布质的版样、立裁中产生的版样。
复查划样 marker audit
裁剪 cutting
钻眼 drilling
打刀口 notching：又称为打剪口。
分片 identifying and bundling：裁片分开整理。
打粉印 chalking：用粉片在裁片上做出缝制标记。
编号 numbering：裁好的衣片按顺序编上号码。
查裁片刀口 checking notches
配零料 assigning sundries
钉标签 attaching label：将有顺序号的标签钉在衣片上。验片 cut piece inspection
织补 darning
换片 changing defective pieces
冲上下领衬 punching collar interlining
冲袖头衬 punching cuff interlining
缝制 sewing （节选）
修片 trimming pieces
打线丁 making tailor's tack
环缝 overcasting stitches
缉省缝 sewing darts
烫省缝 pressing dart open
归拔前片 blocking front piece
烫衬 pressing interlining
粘衬 pressing interfacing
敷袖窿牵条 taping armhole
合摆缝 joining side seam
倒钩袖窿 back-stitching armhole
合肩缝 joining shoulder seam
分烫肩缝 pressing open shoulder seam
绱袖 setting in sleeve
纟乔领下口 slip-stitching collar to garments
纟乔底边 blind stitching hem
定眼位 marking button position
开扣眼 cutting buttonhole
绱袋 attaching pocket to garment
粘衬 fusing interlining
绱过肩 setting back yoke
缉明线 top stitching
绱袖头 attaching cuff to sleeve
定扣位 marking button position
钉扣 sewing button
绗棉 quilting
钉扣袢 sewing button loop
钉领钩袢 attaching hook and eye
镶边 making bias binding as a decorative trim
绱拉链 attaching zipper
绱门袢 attaching fly facing
绱里襟 attaching fly shield
绱腰头 sewing on waistband
绱串带袢 tacking loops to waistband
绱雨水布 attaching trouser curtain
合下裆缝 joining inseam
合前后缝 joining crotch
封小裆 bartacking front crotch
花绷十字缝 cross-stitching crotch
扣烫贴脚布 folding and pressing heel stay
抽碎褶 gathering
叠顺褶 forming and stitching flat pleats
拉线襻 making French tack
针距 stitch size spacing
缝型 seam types
包缝 overlock stitch
明包缝 flat felled seam
暗包缝 welt seam
来去缝 French seam
分缝 open seam
坐倒缝 plain seam
坐缉缝 lap seam
分缉缝 double top-stitched seam
压缉缝 top-stitched lapped seam
漏落缝 self-bound seam with sink stitch，又称灌缝。分坐缉缝 top-stitched open seam
6、各类针法 kinds of stitch
撩针 running stitch
（扌寨）针 baste stitch
暗（纟乔）针 blind stitch
明（纟乔）针 slant stitch
倒钩针 back stitch
倒回针 back stitch
绗针 quilting
锁针 buttonhole stitch
打套结 bar tack
外贸服装销售常用英语口语 欢迎光临！Welcome! 我可以为您服务吗？ Hello, May I help you? 给您买还是给别人买？Is it for you or for others? 给男孩还是女孩？For boy or girl? 他/她多大了？How old is he/she? 这边有很多款，你自己可以挑选，看看有没有自己喜欢的。 It's a lot of styles here, you can pick out yourself, check these out, which is your favorite? 请问想买T恤还是牛仔裤? Excuse me, would you like T-shirt or jeans? 这件您喜欢吗？Do you like this one? / How about this one? 您喜欢这个款式吗？Do you like this design? 您喜欢什么颜色？What color do you like? 我们有红色、浅蓝和白色。We have red, light blue and white! 这个颜色怎么样？What about this color？ 您穿多大型号？What is your size? 我找一件给您试试好吗？May I pick one that you can fit on? 您可以试试。You can try it on! 这个尺码穿得合身吗？Is this size fit you? / Is this your size? 试衣间在那里。The fitting-room is over there! 请随我来。Please follow me! 这件衬衣配你的裤子。This shirt can match your pants.
跟单口语 1．What’s the size?多大尺寸？90X90 (Ninety by ninety)九十乘九十。 2．What’s the CMB? 体积多大？0.07M3 (zero point zero seven cube meter) 0.07立方米。 3．What’s the best/last price? 最低价是多少？￥2.5 (Two point five)] 两块五。4．How many designs?有几个款式？ 3 designs .三个款式。 5．How many colors? 有几种颜色？ 3 colors. Red, yellow and blue. 3种颜色，红、黄、蓝。 6．How many pcs one CTN?一箱装多少件？12 dozen, 144pcs. 12 12打，144件一箱。7．When shall we deliver?什么时候交货？ 8．Where shall we deliver? 货送到什么地方？Where is your warehouse?仓库在哪儿? 9．30% deposit.付30%的订金。 10．Only one sample here. We can’t give you.这里只有一个样品，不能给你。11．Too expensive/much.太贵了。 12. Any discount?有折扣吗？ 13．Cheaper?可以便宜一点吗？ 14．Show me this!这个拿下来看看。 15．Good quality or ordinary quality?质量好的还是普通的？ 16．￥180 for a set . 180元一套。 17．4pcs a set.一套4个。 18．What’s the minimum quantity?最小起订量是多少？ 19．At least 1 CTN. 至少一箱/件。 20．There’s minimum quantity.有最小起订量。
商务信函常用语大全 ● 敬上 谨致问候 Yours (very) truly, *用于商业。 谨致问候 Sincerely yours, *稍带亲近的感觉，用于商务信函或给朋友的信中。 谨致问候 Cordially, *稍带亲近的感觉，用于商务信函或给朋友的信中。 谨致问候 My best regards, *带有个人的语感，用在给朋友写信时。 谨致问候 With best regards, *带有个人的语感，用在给朋友写信时。 谨致问候 The very best to you, *带有个人的语感，用在给朋友写信时。 谨致问候 Best wishes, *带有个人的语感，用在给朋友写信时。 ●请求回函 如能尽早回复，我们将不胜感激。 We would appreciate an early reply. *比较直率的表达方式，要注意是发给谁的。 我们期待着您满意的回答。 We look forward to your favorable reply. *也可用于客人。favorable 表示“好意的，喜欢的”。 我们盼望着不久能听到您的回音。 We look forward to hearing from you soon. 如果就此事您能尽早回信的话，我们将衷心感谢。 Your prompt attention to this matter will be appreciated. *prompt “迅速的，敏捷
的”。 Your prompt attention in this matter will be appreciated. 回信请寄到上述地址。 Please write us at the above address. ●请多关照 我们希望您能…… We hope that you will... 在此方面如果能够得到您的合作我将非常感谢。 Your kind cooperation in this respect is greatly appreciated. Your kind cooperation on this issue is greatly appreciated. 我们希望能够继续得到你们的合作和支持。 We hope we can count on your continued cooperation and support. *只限用在对方比较熟悉的情况下。count on “指望”。 我们期待着您的…… We look forward to your... 我们确信我们的请求将…… We trust our request will... *trust 包含了hope(希望)和believe(相信)两个词的意义。 ●表明热情、诚意；要求合作 我们期待着当……的那一刻。 We are looking forward to the time when... 请您不必客气，尽管与我们联系。 Please do not hesitate to contact us. *hesitate “犹豫，踌躇”。 Please do not hesitate to call us. 我们渴望在……方面给您以援助。 We are always anxious to assist you in... *be anxious to “渴望，想……”。 We are always willing to assist you in...
英语面试口语关于销售员职务 740.i came in answer to your advertisement for a salesperson. 我是来应征贵公司所招聘的售货员一职的。 741.i see.will you walk this way，please? 我明白了，请到这边来好吗? 742.what experience have you had? 你有什么经验呢? 743.i'm afraid i haven't had any experience in just this sort of work.i'm studying business administration in college.i want to get a job that would tie in with my studies. 这种工作我恐怕没有什么经验。我大学学的是商业管理，我想找一个与所学知识有关联的工作。
744.have you got any selling experience at all? 你有售货的经验吗? 745.i worked in a department store in a small town last summer vacation. 我去年暑假在一个小城镇的百货店工作过。 746.what subjects did you like most at university? 你在大学时最喜欢什么课程? 747.i like sales strategies most.我最喜欢销售策略这门课。 748.now ___ me about your educational background. 请给我讲讲你的教育背景。 749.i graduated from bei ___g college of merce. 我毕业于北京商学院。
外贸常用英语口语练习【三篇】 【篇一】外贸常用英语口语练习 1.This model of typewriter is efficient and durable, economical and practical for middle school students. 这个型号的打字机对中学生来说，高效、耐用、经济、实惠。 2.The computer we produced is characterized by its high quality, compact size, energy saving and is also easy to learn and easy to operate. 我们生产的计算机其特点是质量好，体积小，节能，而且易学好用。 3.They are not only as low-priced as the goods of other markers, but they are distinctly superior in the following respects. 它们不但和其它厂家的产品一样低廉，而且在以下几个方面有其独特的优越性。 4.You will get a 30% increase in production upon using this machine
and also it allows one person to perform the tasks of three people. 一旦使用该机器，你们将会增产30%，而且一个人可以顶3个人使用。 5.This product will pay its own way in a year. 该产品一年就可收回成本。 6.This machine will pay back your investment in six months. 该机器半年就可收回投资。 7.The new type of suitcase car designed by our engineers is very ingenious and practical. 我方工程师设计的新款行李车非常精巧、实用。 8.This kind of bicycle can be folded in half and handy to carry around, especially useful during traveling and traffic jams. 这种自行车可以折迭，携带方便，在旅行中或交通堵塞时特别有
英语口语大全职场口语篇：应聘销售人员 1.我是来应聘贵公司所招聘的销售员一职的。 I came in answer to your advertisement for a salesperson. 2.我没有什么销售经验。 I have no experience as a salesperson. 3.我在家乡的一个商店里工作过。 I worked in a store in my hometown. 4.我主修商业。 I majored in commerce. 5.我们需要找到一种新的配货销售方式。 We need to find a new way of distribution. 6.我将对这种产品实行世界销售。 I'll lauch a new worldwide distribution of this product. 7.我想以卖掉这些过季产品。 I want to sell these out-of-season products at a bottom price. 8.我将应用一种新的市场营销策略。 I'll practice a new marketing strategy. 9.我修过的课程有市场营销，营销原理，销售管理等。 The courses I completed are marketing,marketing principles, sales management and so on.
10.销售的办法是建立一个销售网络。 The best way of selling is to build up a sales network.A：I came in response to your advertisement for a salesperson. B：OK,please be seated. May I have your name, please? A：My name is Woody. B：OK,Woody.Why are you interested in this job? A：Because I admire your company. Yours is one of the most effective and respectable companies in this city. B：Have you worked anywhere else before? A：Yes, five years ago. I began to work in a fashion company in Shanghai. Two years ago, I came to Beijing, and worked in a department store as a salesman. B：OK,your work experience is impressive, and I think you sound right for this position,but I do have 3 other people to interview, so you'll be hearing from us within a week. A：Thanks.
销售英语常用语句大全 实用销售英语大全与外贸英语宝典专题 Your T shirts can find a ready market in the eastern part of our country. 贵国的T恤在我国东部市场很畅销。 We all understand that Chinese slippers are very popular in your market on account of their superior quality and competitive price. 我们都知道中国拖鞋因价廉物美而畅销于你方市场。 This product has been a best seller for nearly one year. 该货成为畅销货已经将近1年了。 There is a good market for these articles. 这些商品畅销。 There is a poor market for these articles. 这些商品滞销。 There is no market for these articles. 这些商品无销路。 Your bicycles find a ready market here. 你们的自行车在此地销路很好。 They talked over at great length the matter of how to increase
the sale of your products. 他们详细地讨论了怎样增加你方产品的销售。 Please furnish us with more information from time to time so that we may find outlets for our stationery. 由于对此货物的需求将不断增加，请提前补充货源。 They are doing their utmost to open up an outlet. 他们正在尽最大努力以打开销路。 Our demand for this product is steadily on the increase. 我们对该产品的需求正在稳步地增长。 We are sure that you can sell more this year according to the marketing conditions at your end. 根据你地的市场情况，我们确信今年你们有望销得更好。Packing has a close bearing on sales. 包装对产品的销路有很大关系。 We are trying to find a market for this article. 我们正在努力为此项商品找销路。 We regret we cannot find any market for this article. 我们很抱歉不能为此项商品找到销路。 According to our experience, these handicrafts can find a ready market in Japan. 根据我们的经验，这些手工艺品在日本销路很好。 We can discuss further details when you have a thorough
商务英语口语情景对话 大全 集团标准化办公室：[VV986T-J682P28-JP266L8-68PNN]
英语面试自我介绍 A类： B: May I come in我可以进来吗 A: Yes, please.请进。 B: How are you doing, Sir My name is xxxx. I am coming to your company for an interview as requested.你好，先生。我叫xxx，我是应邀来贵公司面试的。 A: Fine, thank you for coming. Please take a seat. I am xxxx, the assistant manager.好的，谢谢你过来。请坐，我叫xxxx，是经理助理。 B: Nice to see you, .非常高兴见到你，吴先生。 A: Nice to meet you, too. Tell me about yourself and your past experience.我也很高兴见到你。说说你自己和你过去的经历吧。 B: I have worked as a secretary for six years. I get along well with peers, clients, administrators and bosses. I thrive on challengeand work well in high-stress environments. 我已经做执行秘书6年了。开始是为一家贸易公司工作.现在是一家信托公司。我和同事、客户、行政管理员以及老板相处得非常好。我能应付挑战，而且在高压力环境中也能工作很出色。 A: So why did you choose our company B: As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned. A: Sometimes we are very busy and need to work overtime. How do you feel about that 有时候我们工作很忙。需要加班。你觉得如何 B: That's all right. But could you tell me how often and how many hours I should work overtime 没关系。你能告诉我加班的频率和时间长度吗 A: It just depends. If we have important visiting delegations, you have to stay with us. It's not unusual. 这得看情况。如果我们有重要的访问代表团。你必须留在我们身边。这种情况很正常。 A: What are your salary expectations 你期望多少薪水 B: I really need more information about the job before we start to discuss salary. Maybe you could tell me what is budgeted for the position. 在讨论薪水前.我需要更多了解这份工作.或者你可以告诉我这个职位的预算报酬是多少. A: 3000, with raises after the half yearing to your competence. 起薪是每月3000元。半年后会根据你的表现增加薪水。 B: Well, I think it's acceptable and I really like the job. 我觉得可以接受。我真的喜欢这份工作。我什么时候能得知结果呢 A: Do you have any other questions 我们会在7月初通知你我们的最终决定。你还有别的问题吗
常用外贸口语200句 1、 I've come to make sure that your stay in Beijing is a pleasant one. 我特地为你们安排使你们在北京的逗留愉快。 2 、You're going out of your way for us, I believe. 我相信这是对我们的特殊照顾了。 3 、It's just the matter of the schedule,that is,if it is convenient for you right now. 如果你们感到方便的话，我想现在讨论一下日程安排的问题。 4 、I think we can draw up a tentative plan now. 我认为现在能够先草拟一具临时方案。 5 、If he wants to make any changes,minor alternations can be made then. 如果他有什么意见的话，我们还能够对计划稍加修改。 6 、Is there any way of ensuring we'll have enough time for our talks? 我们是否能保证有充足的时间来谈判？ 7、 So our evenings will be quite full then? 那么我们的活动在晚上也安排满了吗？ 8 、We'll leave some evenings free,that is,if it is all right with you. 如果你们愿意的话，我们想留几个晚上供你们自由支配。
行销是台湾常用的说法，其意思类似营销，两者都综合行销企划（决策）与销售执行，即想与做的结合。销售和行销（营销）的分界看了「行销是什么？」（Kotler，商周出版）的第一章和导言部份（导言前那段访问也满有料的）。我写下有关销售和行销的分界。销售和行销的分界是要很清楚的，尤其是在现今销售的超竞争商战中。导言一开始就开宗明义的说：「今日，企业面临的主要问题不在商品短缺，而在顾客短缺…」。 1. 如何招徕顾客 普通次第：招待—问候—寻觅相关话题—理出商谈眉目。所以，打招待很次要，不管顾客有没有表现购置意愿，您都该当上前问候一句：“What can I do for you？”或“May I help you？”，也可说：“Can I be of any assistance？”，假如是熟客，可复杂说声：“Good afternoon, madam. Something for you？” 2. 如何打开话题 假如顾客不置可否或表现出不耐烦的样子，决不可轻言保持，可以先说：“Everybody is welcome here, madam. Whether she buys or not.（这里欢送任何人光临，买不买都没联络）”，然后坦率地问：“Are you looking for something？”。 3. 如何拉近间隔 首先表达本人身份，以致可以交换名片，然后说些常用客套话，为当时的采购铺路。一句：“Would you mind my recommending？”非常有用。 4. 如何游说购置 初次见面就开门见山、口若悬河的做法已经掉队。当你要说服顾客时，最好用“Well, let me tell you why.”作为正文商品用处、优点的开场白。 5. 如何展示商品 可以说：“Please take a look at this.”或“That one, madam？（那个好吗？）”合作产品加以阐明时，则用“As you can see, ~（正如您所见，~）” 6. 如何推延工夫 争取工夫以便临时抗战要有技巧，再心急也要说“Please take your time”（渐渐看/观赏）或“Go right ahead, please.”（随便观赏）。根据情况也可经过闲谈进入主题，让顾客有必定工夫考虑。 7. 如何选取工具 广告信函、海报、虐待卷等都是出售的有效辅佐工具，所谓“百闻不如一见”，
We enclose a copy of product catalogue with detailed specification. 随函寄上带有详细规格的产品目录一份。 Thanks. 谢谢。 Here's our brochure with full details on prices and discounts. 这是我们的产品目录，上面有价格和优惠的详细信息。 Here is our catalogue and price-list. 这是我们的产品目录和报价单 This is our sample and product catalogue. 这是我们的样品和产品目录单。 Please tell me how to contact it. 请告诉我联系方式 Is there any agent of your company in China? If there is one, please tell me how to contact it. 请问贵公司的产品在中国有没有代理商，如果有请告诉我联系方式。 I'll send it to your email. 我会把地址发到你的邮箱里。 Please have it printed under its official letterhead with contact information. 请以带有责公司联系方式抬头的信纸打印。 Please bear in mind, that at least one person must be identified as your organization's official contact point. 请牢记，贵公司的联系方式中至少要提供一个固定联系人的联系方式。 For more information please visit our website. 更多信息敬请查询浏览本公司网站。Please offer me your website. 请给我細网址。 More information can be obtained from the company's website. 更多资讯可浏览本公司网站。 You can find more information on our website. 更多信息请浏览公司网站。 For details, please visit the company's Website. 详情请浏览公司网站。 Please provide a detailed address. 请提供详细地址! I will send it to you via email. 我会发到你的邮箱麵。
外贸英语口语常用句 2006-10-1 for/from want of 由于缺少…… The flowers died from want of water. 这些花由于缺少水而枯死了。 Some of the wounded soldiers died for want of medicine. 有些士兵因为缺乏药物而死去。 for the use of 供……使用的 This parking lot is for the use of employees only. 这个停车场只供员工使用。 This dining hall is for the use of teachers. 这个饭堂是供教师使用的。 in support of 为了支持……，为了拥护…… He spoke at the meeting in support of my idea. 他在会上讲话支持我的想法。 They decided to stay in support of the new leadership. 为了支持新的领导班子，他们决定留下来。 so as to 为了（做）……，以便（做）…… They made a lot of lively programs so sas to attract more children. 为了吸引更多的孩子，他们制作了很多生动活泼的节目。 I left home at 5:00 in the morning so as to be there on time. 我早上5点钟就出门，以便准时到达那里。 in search of 为了寻找……，为了寻求…… He went to the south in search of better prospects. 他为了寻找更好的前途到南方去。 She immigrated to New Zealand in search of a quiet life. 她为了过上平静的生活移民到新西兰去。 for the sake of/for one's sake 为……起见，为了…… His family moved to the countryside for the sake of his son's health. 他一家为了他儿子的健康搬到乡下去。 He betrayed his friend for money's sake. 他为了钱而出卖自己的朋友。
销售技巧和话术经典语句100句
销售技巧和话术经典语句100句：让你销售业绩翻几翻 今天在微信上看到一则销售技巧和话术经典语句，总结起来共有100条的样子，对销售的总结非常经典，强烈建议每一个销售人员阅读10遍，最好背下来，那样子业绩不想好都难。 销售技巧和话术经典语句100句 【销售者感悟】 1、顾客要的不是便宜，要的是感觉占了便宜。 2、不要与顾客争论价格，要与顾客讨论价值。 3、没有不对的客户，只有不够好的服务。 4、卖什么不重要，重要的是怎么卖。 5、没有最好的产品，只有最合适的产品。 6、没有卖不出的货，只有卖不出货的人。 7、成功不是因为快，而是因为有方法。 【销售七宗罪】 1）没有自己亲自负责。 2）不理解客户的业务。 3）成了对手，而不是盟友。 4）销售产品，而不是解决方案。 5）在需要你的时候找不到你。 6）销售，但没有提供帮助。 7）浪费客户的时间。 【优秀销售的原则】
一、真诚地从他人的角度了解一切。 二、很快地谈论客户感兴趣的话题。 三、主动了解如何满足客户的需求。 四、给予对方足够的信息，提供解决办法。 【如何区别推销与营销】 1、推销是见到客户就说业务，营销则首先问需求； 2、推销更重视产品并将买卖放首位，营销更关注客户特点并始终经营客户感觉； 3、推销是见到客户就捕鱼，不论鱼大鱼小、网是否合适，营销则根据鱼的特点先织网，再捕鱼； 4、推销是拿着产品跟着客户跑，营销则是用业务吸引客户并做顾问。 【卸下压力的7个方法】 每个人都有不知所措的时候，有时甚至感到压抑的时候。下面这些方法可以帮你优雅、内敛和积极地处理压力： 1、勤锻炼 2、常微笑 3、多听音乐 4、爱阅读 5、尝试冥想法 6、懂得感恩 7、深呼吸 【人生选择感悟】
外贸英语口语900句 一) Your T shirts can find a ready market in the eastern part of our country. 贵国的T恤在我国东部市场很畅销。 We all understand that Chinese shippers are very popular in your market on account of their superior quality and competitive price. 我们都知道中国拖鞋因价廉物美而畅销于你方市场。 This product has been a best seller for nearly one year. 该货成为畅销货已经将近1年了。 There is a good market for these articles. 这些商品畅销。 There is a poor market for these articles. 这些商品滞销。 There is no market for these articles. 这些商品无销路。 Your bicycles find a ready market here. 你们的自行车在此地销路很好。
They talked over at great length the matter of how to increase the sale of your products. 他们详细地讨论了怎样增加你方产品的销售。 Please furnish us with more information from time to time so that we may find outlets for our stationery. 由于对此货物的需求将不断增加,请提前补充货源。 They are doing their utmost to open up an outlet. 他们正在尽最大努力以打开销路。 Our demand for this product is steadily on the increase. 我们对该产品的需求正在稳步地增长。 We are sure that you can sell more this year according to the marketing conditions at your end. 根据你地的市场情况,我们确信今年你们有望销得更好。 Packing has a close bearing on sales. 包装对产品的销路有很大关系。
外贸英语常用英语口语 导读：我根据大家的需要整理了一份关于《外贸英语常用英语口语》的内容，具体内容：学习外贸英语主要目的是为了更好地应对国际贸易，学习一些常用的外贸英语口语十分重要。下面我为大家带来，欢迎大家参考学习。1can we do a barter trade... 学习外贸英语主要目的是为了更好地应对国际贸易，学习一些常用的外贸英语口语十分重要。下面我为大家带来，欢迎大家参考学习。 1 can we do a barter trade? 咱们能不能做一笔易货贸易呢? is it still a direct barter trade? 这还算是一种直接的易货贸易吗? if you agree to our proposal of a barter trade, well give you paper in exchange for your timber. 如果你方同意我们进行易货贸易的建议，我们将用纸与你们交换木材。 shall we sign a triangle trade agreement? 我们订一个三角贸易协议好吗? a triangle trade can be carried out among the three of us. 我们三方可进行三角贸易。 compensation trade is, in fact, a kind of loan. 补偿贸易实际上是一种信贷。
we may agree to do processing trade with you. 我们同意与你们进行来料加工贸易。 if youre interested in leasing trade, please let us know. 如果你们有意做租赁贸易，请告诉我们。 please put us on your best terms, as this order forms part of a contract. 请告知以现金支付的优惠条款和折扣比例。 please state your best terms and discount for cash. 由于打折扣, 请告知最好的装货(船)条件。 please put us on your very best shipping terms as regards discount.请告知该商品的价格和质量。 please let us have information as to the price and quality of the goods. 请对日本生产的合成纤维的制品, 如尼龙、维尼龙、莎纶等报最低价格。 please quote us your lowest price for sundry goods, including synthetic fiber good, including synthetic fiber goods, such as nylon, vinylon, and saran made in japan. 敬请告知该货以现金支付的最低价格。 kindly favour us with the lowest cash price for the goods. 敬请告知贵公司可供应的上等砂糖的数量和价格。 kindly let us know at what price you are able to deliver quantities
1. ABC corporation. May I help you? ABC 公司, 我能帮你什么吗? 这句话算是制式的讲法. 一般接起电话的人通常会先报公司的名字"ABC corporation", 然后再说, "May I help you?" 或是如果要更客气一点的话则可以说"How can I help you?" (我该怎么帮你?), 因为这样的问法表示我‘该’怎么帮你, 而非我‘需不需要’帮你? 但基本上"May I help you?" 跟"How can I help you?" 都很常见就是了。 不过如果是机器接的电话, 则听到的多半是这样, "Thanks for calling ABC corporation, if you know your party’s last name or extention, press 1. If you want to recieve information or publication, press 2. If you want to talk to the operator, press pound sign or remain on the line." (感谢你打电话到ABC 来, 如果你知道你要找的人的姓或是分机号码, 请按1, 如果是想要本公司的简介或出版品, 请按2, 如果是要找总机, 请按#, 或是请别挂断. 2. And you are? 你是? 如果人家打电话来是要找你的上司, "May I talk to your manager?" (我能不能跟你们经理讲话?) 这时你总不能糊里糊涂地就把电话拿给经理说, 说不定人家是打电话来跟你经理勒索一百万的呢! 所以通常我们一定要先确定打电话来的是谁. 最客气的问法是, "Whom I am speaking with?" 或是"Whom am I talking to?" (我正在跟谁讲话呢?) 但是人家一听是像我这种小毛头打电话找他们经理, 他们就会用比较口语的说法, "And you are?" (你是?) 如果人家这样问我, 我就可以答, "This is Benlin." 像是"And you are?" 这么口语的英文书上大概学不到, 但这却是老美天天在用的句子, 只怕你学了之后还不敢用. 其实真的不用怕. 越简单的句子老美越听得懂. 而且事实上"And you are?" 这句话还有许多适用的场合, 例如在公司的接待处(reception). 来访的客人如果说, "I’m looking for Mr. Wolf." (我要找伍夫先生) 接待小姐就可以反问他, "And you are?" (你是?) 所以像这种简单又好用的句子大家一定要记起来喔! 3. I’ll put her on the phone. Just a second. 我会请她听电话, 请等一下。 Put someone on the phone 这个片语就是说请某人听电话. 例如你打电话找你女朋友, 结果女朋友的同事接了电话, 就开始跟你东扯西扯, 问你们昨天是不是吵架了啊? 什么时候要结婚啦, 这时如果你实在不想跟她讲了, 就可以说, "Could you please just put her on the phone?" (你能不能请她来听电话啊?) 反过来如果今天是你接到了电话, 结果要找的是别人, 你就可以说, "Ok. I’ll put her on the phone. Just a second." (好, 我会请她听电话, 请稍等一下.) 上面讲的put someone on the phone, 指的多半是只有一只电话时, 但如果像公司里有许多分机, 则用‘转接’ transfer 或是redirect. 会比较恰当. 例如同样的情况你可以说, "I’m transferring your call." 或是"I’m redirecting your call." (我帮你转接到分机给她.) 如果是接线生转接的话, 他们有时就只简单地说, "One moment, please." 或是, "OK. I’ll put you throug h." 4. Would you mind holding for one minute? 你介不介意稍微等一分钟啊?