简答题：
1.Facility Location Decision: The success of a particular logistics system is dependent upon the
location of the relevant warehousing and production facilities.
2.packaging: promoting the product and protecting it .
3.Returned products: such as products recalls , product damage, lack of demand, and customer
dissatisfaction.
4.The main advantage of static simulation (静态模拟) is that it is simpler, less expensive to
operate , and more flexible than most optimization techniques. Unlike mathematical programming approaches, simulation does not guarantee an optimum solution.
5.Lean thinking is based around the simple philosophy of eliminating waste.
6.Three factors are fundamental to transportation performance:（1）cost(2)speed(3)consistency
7.Lean Thinking (seven wastes); (1)The waste of over production (2)…waiting
(3)…inappropriate processing (4)…unnecessary inventory (5)unnecessary motions (6) defects
(7) transporting
8.The 80/20 rule will often be found to hold: that is 80 percent of the profits of the business
comes from 20 percent of the customers. Furthermore 80 percent of the total costs to service will be generated from 20 percent of the customers (but probably not the same 20 percent！)
9.Influence of LCS Quality on customer Loyalty Intentions?
(1)As perceived cycle time quality increases, the level of customer intended loyalty towards
the online retailer will increase.
(2)As perceived in-stock availability quality increase, the level of customer intended loyalty
toward the online retailer will increase.
(3)As perceived customer responsiveness quality increases, the level of customer intended
loyalty toward the online retailer will increase.
10. The assumption of EOQ ( The EOQ model):
(1)all demand is satisfied;所有的需求都能被满足
(2)rate of demand is continuous, constant, and known;需求率是连续的，明确的已知量
(3)replenishment performance cycle time is constant and known;补货时间是连续已知的
(4)there is a constant price of product that is independent of order quantity or time; 产品的价格
是常量，不受订货数量和时间的影响
(5)there is an infinite planning horizon; 计划周期是无限的
(6)there is no interaction between multiple items of inventory; 各项库存之间没有影响
(7)no inventory is in transit; 在途库存不考虑
(8)no limit is placed on capital availability; 没有资金限制
11. Environmental Models: noise; vibration; air pollution.
12.Transportation Characteristics: non-storability; indivisibility;
13. what is 3 rd-party Logistics: third-party logistics, also called logistics outsourcing, or contract logistics, continues to be one of the most misunderstood terms in logistics and supply chain management .
14.Why use 3PL: to save time; Because someone else can do it better; to share responsibility; to re-engineer distribution networks.
15.. Limitations(缺陷) of 3rd-Party Logistics :
（1）Loss of control over the logistics function(especially for critical parts );
（2）More distance from clients. Loss of human touch.
