酒店各部门英语名称
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1.Executive Officet行政办公室2.Human Resources Dept.人力资源部3.Front Office前厅部4.Housekeeping Dept.管家部
5.Food & Beverage Dept.餐饮部6.Recreational Dept.康乐部7.Financial Dept.财务部
8.Sales Dept.市场营销部
9.Security Dept.保安部10.Engineering Dept.工程部11.Waiting list等候名单
12.Average room rate平均房价13.DND=Do Not Disturb请勿打扰14.VIP=Very Important Person贵宾15.Package包价服务
16.No-show订房不到
17.Message留言
18.Cancellation取消
19.Walk-in无预订散客
20.Morning call叫醒服务21.Complain投诉
22.Over booking超额预订
23.OOO=Out of Order维修房
24.Lost and found 失物招领
25.Room status 房间状态
26.Check in 登记入住
27.Check out 结帐离店28.Reservation预订
29.Reception接待
30.Operator总机话务员
31.Business centre商务中心
32.DDD=Domestic Direct Dial国内直拨33.IDD=International Direct Dial国际直拨34.LDD=Local Direct Dial市话35.Suite套房
36.Standard room标准间
37.Double room大床间
38.Mini-bar小酒吧
39.Laundry service洗衣服务40.Room service送餐服务
41.Menu菜单
42.PA=Public Area公共区域
43.DJ=Disk Jockey音控员
44.Tips=To Insure Prompt Service小费
45.AM=Assistant Manager大堂副理
总经理general manager
外方总经理Expatriate General Manager
副总经理deputy general manager
财务总监Finance Controller
销售总监Director of Sales
市场总监Director of Marketing
客务总监Director of Rooms Divsion
行政总厨Executive Chef
部门经理department manager;division manager;section manager 经理助理assistant manager
主管supervisor
领班captain