对话1 个人预订
R: Reservationist
G: Gusest
R: Good morning , room reservations . Can I help you ?
早晨好!订房部,我能为你效劳吗?
G: I would like to book a room in your hotel.
我想在你们的酒店订一个房间.
R: What kind of room would you prefer ? A single room or a double room?
你喜欢什么样的房间,单人房还是双人房?
G; A double room ,please.
双人房
R: From which date and for how many nights?
由什么时候开始?打算住多久呢?
G: From July 25 to July 28 .
由7月25日至7月28日.
R: Could you please hold on ? I‟ll check our rooms‟ availability . (After a while ) Yes, sir. We do have a double room for those days but it is with a double bed . not twin beds . Would you mind that ?
请别挂断,让我查看那几天有没有空房间.(过了一会)对了,我们在这段日子里有一间双人房,但那是双人床的房间,而并非两张单人床的,请问你介意吗?
G: That‟s O.K. I‟ll be with my wife .
What‟s the rate?
没问题,我跟太太一起.价钱多少?
R: It is one hundred and twenty U.S. dollars per night.
一百二十美元一晚
G: I‟ll take that.
就这样吧
R: May I have your name, please?
请问贵姓
G: Yes, it is Bruce.
我叫布鲁斯
R: How do you spell it , please?
请告诉我怎样拼.
G: B-R-U-C-E.
R-R-U-C-E
R: And your initials, please?
还有阁下名字的第一个字母?
G: J.K
J.K
R: May I have your phone number, Mr Bruce ?
布鲁斯先生,请告诉我你的电话号码.
G: 27854466
27854466
R: At what time will you arrive?
你预计什么时候会抵达?
R: Around 4P.m.
约下午四时吧
R: I would like to confirm your reservation. A double room for Mr and Mrs Bruce at one hundred and twenty U.S. dollars per night from July 25 to July 28. Is that correct?
让我确认阁下的预约.布鲁斯夫妇预订一间双人房,由7月25日至7月28日, 每晚费用为一百二十美元,对吗? G: Exactly.
完全正确
R; Thank you very much , Mr Bruce. My name is Jenny and we look forward to serving you.
谢谢你,布鲁斯先生,我的名字是珍妮,我们期待为你服务.
G: Thank you and goodbye .
谢谢,再见
R: goodbye.
再见.
对话2 团体预订
R: Reservationist
G: Guest
R: Room reservations. May I help you ?
订房部,我能帮助你吗?
G: Yes, this is the World Trade Exhibition Company.
I Would like to reserve ten double rooms with twin beds for five days.
这是世贸展览公司,我想预订十间有两张床的双人房,共五天.
R: From which date?
由什么时候开始呢?
G: From May 12 to May 16.
5月12日至16日
R: One moment, please, sir ```Yes, we can confirm ten rooms for five days.
请等一会,先生,十间双人房,五天,没问题.
G: Thank you .Is there a special rate for group reservations ?
谢谢,团体订房有没有折扣?
R: Yes ,sir .There is a twenty per cent discount.
Therefore, it is ninety-six U.S. dollars per night . There‟s also a ten per cent service charge and a five per cent government tax.
有的,我们有八折的优惠,折合是每晚九十六美元.另外还要加算百分之十的服务费和百分之五政府税.
G: That‟s fine
好的
R: Sir, as we have no credit arrangement with your company, we need an advance deposit by company cheque or
