应用文模板：（1）
1.此篇覆盖以下类型应用文模板（也可参阅3级模拟试题精解册子）
第1：投诉/抱怨信(Letter of Complaint)(BK4-7)
第2：请求信(Letter of request)
第3：建议信(Letter of suggestion)
第4 求职信/应聘信(Letter of Application) (BK4-4，BK2-10)
第5：询问信(Letter of Inquiry)
第6：推荐信(求职/求学) (Letter of recommendation) (BK4-10)
第7 祝贺信
第8：邀请信
第9：道歉信
第10：感谢信
2.以下类型应用文的模板请参阅3级模拟试题精解册子或课本：
a.BooK2电子邮件，通知/公告
b.BooK3 resume（履历表）, memo(备忘录)，申请表，慰问信，介绍信
c.BooK4招聘启事，催款信，询价信，报价信，征稿启事，租售房广告，传真
d.辞职信（3级真题2010-12）
e.各类商函申请采购（2011-12）、参加会展（2011-6）
询问公司业务、产品信息、合作（2010-6，2009-12，2006-12）
价格调整（2008-6），询问旅游线路（2009-6），
催款信（2005-6），询价/报价信（2005-1）等等
f.基本信笺格式
3.历年真题的作文必背---必备
第1：投诉/抱怨信
投诉信的结构
（1）开头：自我介绍，交代投诉内容，表明本信的目的和要求。
（2）正文：说明情况，讲清利害，分析利弊。告诉对方你因此受到的伤害或不便，提出解决问题的建议，表明希望如何处理。
（3）结尾：表达希望问题得到迅速恰当解决的强烈愿望，希望尽快得到满意的答复。
示例一：
Dear_______,
I am . (自我介绍) I feel bad to trouble you but I am afraid that I have to make a complaint about_______.
The reason for my dissatisfaction is ______________(总体介绍). In the first place,_________________________(抱怨的第一个方面). In addition, ____________________________(抱怨的第二个方面). Under these circumstances, the devastating effect could be multiplied if this problem cannot be immediately.(如该问题不能立即解决，它将产生更坏影响)
I would appreciate it very much if you could_______________________(提出建议和请求), preferably __________(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限).Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely，
Li Ming
示例二：
Dear _____________ ,
①I am _____________(写信人身份)。②I venture to write you a letter about_____________(抱怨内容)。
③The focus of the complaint is _____________(抱怨内容的核心)。④For one thing, _____________(抱怨内容的一个方面)。⑤For another, _____________(抱怨内容的另一方面)。⑥Honestly speaking, _____________(客观的评论)。⑦But _____________(抱怨产生的原因)。
⑧All in all, There is still much room for improvement. ⑨Before I take any further action, I do hope _____________(表达本人的愿望)。⑩Thank you for your time and kind consideration.
Yours sincerely，
Li Ming
Dear Sir or Madam,
It was somewhat irritating to find that the English-Chinese dictionary you sent to me on Dec. 13th, 2009 was totally unacceptable.
The dictionary was a great disappointment, for when it arrived, it was far behind the date you promised to send it to me. Besides, the wrappings looked worn and dirty. And more surprisingly, when I opened the dictionary, I found more than 20 pages of it missing (p.123 to p. 136). I'd be grateful if you could send me a replacement and refund my postage (state amount). I really appreciate your help.
Yours faithfully,
Li Ming
第2：请求信
正文主要有3个部分
（1）介绍自己、提出请求
（2）说明原因及其它事项
（3）表达谢意、期盼答复
示例一：
Dear___________,
I am writing to formally request to___________(请求的内容)
The reason for ______________is that______________________________(给出原因).I________, so I ___________________________________(给出细节)
I would also like to request ________________________(提出进一步的要求).I am sorry for any inconvenience I have caused.
T hank you for your attention to these requests.If you have any questions, do not hesitate to contact me at____________(电话号码).I look forward to a favorable reply.
Yours sincerely，
Li Ming
示例二：
Dear_____________,
①I am_____________(介绍自己的身份)。②I will/am_____________(与请求有关的自身现状)。③I'd like to_____________(阐明自己的请求)。④I will appreciate your_____________(有关该请求的详细信息).⑤I'm going to _____________(对方如能帮助实现请求，自己将要做些什么)。
⑥H ere are the reasons why_____________(承上启下，开始解释原因)⑦For one thing, _____________(请求的原因一)；For another, _____________(原因二)。⑧Therefore, _____________(总结写信的目的)。
⑨I shall be much obliged to you if you _____________(对收信人的期望)。⑩Thanks for your kind consideration and I look forward to receiving your earliest reply.
