国际商务交际-国家开放大学(中央电大)2018年秋季学期期未考试试题及答案

2018年7月3897国开电大专科商务英语1期末考试试题及答案一、交际用语(每小题2分，共10分)1-5题：根据对话内容选择恰当的选项。

1.―Could you give mean example of good team working there?A.Sorry.I can see from your resume.B.Sure.I was the treasurer of the Students’ Union.C.Not at all.I was in charge of sales for Corporate Pan-Asia.[答案]B2.―The senior managers need the results from last month straightaway，so I can't stop to talk.I've got to hurry.A.Stay longer.B.Go slowly.C.Ok，see you later.[答案]C3.―Hello，I'm Susan.Nice to meet you.A.Are you?B.Nice to meet you，too.C.How are you?[答案]B4.―Sally， could you lend me your calculator?Mine is not working.A.It doesn't matter，B.No，I can't.C.Sure，why do you need it?[答案]C5.―I bet that Mike wished you had told him that earlier.A.We should also find what the customers keep in their minds.B.So be careful with our job.C.Well，Mike isn't a fool，he won't do that again.[答案]C二、词汇与结构(每小题2分，共30分)6.You won't choose this brand name，_________?A.will youB.won't youC.don't you[答案]A7.There was_________in the meeting room as the general manager predicted the company's sales target.A.silenceB.silentC.silently[答案]A8.I'd like to know what time we can get the container_________it is in the port.A.whyB.whenC.where[答案]B9.I have finished_________your project plan.B.to readC.reading[答案]C10.Prices may change quickly if supply or demand_________.A.changesB.changeC.will change[答案]A11.There-examination results indicate that one-third of the goods are not_________standard.A.up toB.withinC.on[答案]A12.The ten-day display and sale_________finished tomorrow.A.isB.would beC.will be[答案]C13.I'II_________the remittance for you in our records.A.check inB.checkoutC.checkup[答案]C14._________is very important that you don't make any mistakes when you calculate those figures.A.ThatB.ItC.What[答案]B15.But the charge will be_________and it also slows down delivery.A.more valuableB.cheaperC.higher[答案]C16.After that，we have to post_________letters.A.a set ofB.a lotC.a series of[答案]C17.At university I_________never_________my assignments in late.A.have…handB.have…handedC.has…handed[答案]B18.When a company needs to_________new people，it may advertise the job in a newspaper or ona website.A.employB.retain[答案]A19.We'll let you know when we_________a decisionA.takeB.giveC.make[答案]C20._________your check is received within a week we shall have no alternative.A.UnlessB.AsC.If[答案]A三、阅读理解(每小题4分，共40分)21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案。

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提醒：电大资源网已将该科目2010年到2019年1月的历届试题
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国际商务礼仪1、After a formal introduction, the traditional response is _______A. "Hi!"B. "Hello!"C. “How do you do?”正确答案：C2、For Chinese people, courtesy demands reciprocity, which means people who are well-mannered to others will receive kindness and favors.A. 是B. 否正确答案：A3、Try to be culturally aware, as well as aware of the situation, and always show your gratitude when receiving a gift.A. 是B. 否正确答案：A4、Traditionally men walk down a sidewalk on the inside or next to a building with the woman walking on the curbside.A. 是B. 否正确答案：B5、Go easy on the cell phone. It’s not the act of using a cell phone in public that upsets those who are held captive to it but the way you go about it.A. 是B. 否正确答案：A6、You'd better acknowledge any gift you receive as soon as possible by ________.A. a handwritten thankyou noteB. an emailC. a text message正确答案：A7、You may use a red ink pen to write greeting cards, since the color red is symbolic of happiness in China.A. 是B. 否正确答案：B8、Most often, it’s the personal habits that offend, so give some thought to how you’re perceived by those around you.A. 是B. 否正确答案：A9、Public places are noisy by nature, so talk as loudly as you can so others can hear you clearly.A. 是B. 否正确答案：B10、If your work day begins at 8:30, you'd better arrive at your office a little before8:30.A. 是B. 否正确答案：A11、You can always ignore minor commitments to others.A. 是B. 否正确答案：B12、If you see someone you know on an elevator, say, “Hello.” Say, “Hot enough for you?” Say, “Have a nice day.” But be careful about going further unless you’re the only two people aboard.A. 是B. 否正确答案：A13、If even one passenger is a non-smoker, ________ in the vehicle.A. there should be no smokingB. ask before smokingC. open the car windows before smoking正确答案：A14、If you eat with your fingers in a Muslim restaurant, use ______ to eat.A. only your right handB. only your left handC. either hand正确答案：A15、Make the subject line of your email _______ to the recipient so as to avoid having it deleted or ignored.A. simpleB. newC. meaningful正确答案：C16、It is good to acknowledge the birthdays of everyone you work with.A. 是B. 否正确答案：A17、Should a man wait for a woman to initiate a handshake?A. Of course. Lady First is a firm rule on all occasions.B. Not in a business setting. There is no preferential gender in the business arena.C. Only wait for a young lady to initiate a handshake.正确答案：B18、The place of honor at the table is ________ the host.A. to the right side ofB. to the left side ofC. at the other end of the table opposite to正确答案：A20、Lack of direct eye contact, especially in conversations between two people, canbe offensive or taken as deceitful.A. 是B. 否正确答案：A21、In giving business gifts, you should always ________.A. make sure the gift is appropriate and follow the customs and norms of your industryB. expect a gift in returnC. choose only commemorative items正确答案：A24、You should never use your knife to cut your rolls at a business dinner.A. 是B. 否正确答案：A26、Do not permit the phone to ring into the office more than three times.A. 是B. 否正确答案：A27、While traveling internationally on business to the US, your hosts provide a regional delicacy that you know you won't like. What do you do?A. Politely decline and eat around the offending item.B. Try it, and then eat as much as you can.C. Pick at it while you eat other things on your plate and hope they don't notice you don't eat any.正确答案：A28、You have to do much of the talking to be comfortable in social events.A. 是B. 否正确答案：B29、Don't remove the price tag before you give something to someone as a gift so that the recipient knows how valuable the gift is.A. 是B. 否正确答案：B30、Knowledge of business etiquette can be your competitive edge in the business world.A. 是B. 否正确答案：A31、In many countries in Africa, you will be expected to eat with ________.A. chopsticksB. a spoonC. your hands正确答案：C32、When you are talking to someone on the phone, it is rude to ask, "Do you have a minute?"A. 是B. 否正确答案：B35、The most polite introduction will fall flat if the person making the introduction doesn’t initiate conversation.A. 是B. 否正确答案：A36、Make sure you speak clearly and are smiling as you answer the phone.A. 是B. 否正确答案：A37、To find out whether your guest likes or dislikes certain cuisine, you may _______.A. ask him/her directly after you arrive at the restaurantB. ask him/her to choose a restaurant and do the reservationC. ask when extending the invitation or call an assistant to get the answer正确答案：C39、An open-ended question to use in introducing a topic would be "_______".A. How are you today?B. Did you come in the same vehicle as Mr. Brown?C. How did you get here?正确答案：C40、Which of the following statements is not true regarding gift exchanging?A. Gift giving is common in Japan.B. Gifts usually are opened in the presence of the giver in China.C. Gifts are usually wrapped.正确答案：B41、You should arrange any business meal at least ______ in advance.A. several hoursB. one dayC. one week正确答案：C42、When you are introducing Mr. Green to Miss Brown, look at _______.A. Mr. GreenB. Miss BrownC. none of them正确答案：B43、If a male guest insists on paying despite a female host’s best efforts, she should ______.A. let him payB. suggest splitting the billC. not give in正确答案：A44、The first rule of etiquette is that the other person feels important.A. 是B. 否46、Even in formal settings, self-introductions are relatively casual. If the person is by herself, a friendly "Hello, I'm Gary Ford" is usually enough to start.A. 是B. 否正确答案：A47、If you run into a client whose name you have forgotten, you should pretend not seeing him or her to avoid the embarassement.A. 是B. 否正确答案：B48、In the business world, the primary function of your attire is _________.A. simply covering your bodyB. always a status symbolC. an important showcase for your personal image as well as company image正确答案：C50、You should always handle an unhappy caller's concern openly at the checkin/checkout desk.A. 是B. 否正确答案：B51、When meeting Asian people, a handshake might be accompanied by _____.A. a slight bow or nod of the headB. a big embraceC. a friendly kiss正确答案：A52、The most common times to give gifts in the business world DO NOT include the following: _________.A. After the completion of a projectB. To celebrate a promotionC. Before the recipient decides to cooperate with you instead of your competitor 正确答案：C53、In a restaurant, always talk softly to your server, as if you were sharing a secret.A. 是B. 否正确答案：A54、It is better to return a call than to keep someone on hold too long.A. 是B. 否正确答案：A55、You have forgotten a lunch with a business associate. You feel terrible and know he is furious. Now you should _____.A. write a letter of apologyB. send flowersC. call and set up another appointment56、A general rule is that you should only give a gift to those whom you feel inclined to, but you should do so _____ so that you do not make others feel excluded.A. in publicB. discretelyC. stealthily正确答案：B57、Giving and receiving gifts is considered a traditional way to build and maintain friendships in China.A. 是B. 否正确答案：A59、For the server's convenience, you may ________.A. take the plate from him/her in mid airB. stack your plates at the end of the mealC. push your plates away from you when you are finished正确答案：A61、The person being introduced feels offended when you repeat his or her name.A. 是B. 否正确答案：B62、While making introduction, men should rise while women may remain seated.A. 是B. 否正确答案：B64、Those who __________ are not supposed to dress casually even on casual days.A. plan to go somewhere after workB. hold a senior position in the companyC. deal directly with the public正确答案：C65、The recognized business colors are_____.A. yellow and whiteB. pink and blackC. black and gray正确答案：C66、If someone repeatedly introduces you by the wrong name or a nickname or a title you don’t like, take the person aside and tell him the problem as nicely as possible. (“I use Michael now. Would you mind introducing me that way?”)A. 是B. 否正确答案：A67、________ is never appropriate for an individual employee to give to a supervisor.A. An expensive giftB. A book about topics of interestC. A work of art正确答案：A68、Saying “hello” doesn’t obligate you to stop and chat, so don’t hesitate to greet some-one just because you’re in a rush.A. 是B. 否正确答案：A70、Beverages are generally poured from the _______.A. leftB. rightC. middle正确答案：B72、_________ the credit when working on a project. Make sure everyone on the team is appropriately recognized.A. Be generous withB. Be strict withC. Hold on to正确答案：A73、You never need to make eye contact with a stranger on the street.A. 是B. 否正确答案：B74、Good manners often earn good treatment in return.A. 是B. 否正确答案：A75、You'd better avoid spaghetti, fettuccini, or noodle-type soups when dinning out in a business situation because _________.A. they are unhealthful to eatB. they are too expensiveC. they are messy to eat 正确答案：C76、The recipient should receive the gift with both hands.A. 是B. 否正确答案：A77、When giving corporate gifts, be aware that sending out gifts with loud corporate logos can appear ______.A. classyB. tackyC. belittling正确答案：B78、Your thoughtfullness will work to your advantage.A. 是B. 否正确答案：A80、Place your knife and fork in the finished position (knife on top of plate, fork across middle of plate) to let the waiter know you have finished eating.A. 是B. 否正确答案：B81、In general, Americans are thought to be _______.A. conservativeB. unfriendlyC. gregarious正确答案：C82、You may push away or stack your dishes when you and your guests have all finished eating.A. 是B. 否正确答案：B83、Firm handshakes are reserved for men while loose ones for ladies.A. 是B. 否正确答案：B84、In job-hunting, first impressions are critical. Complex accessories are necessary to impress the interviewers.A. 是B. 否正确答案：B85、Showing up late for business meetings helps to make a great impression.A. 是B. 否正确答案：B86、Use the rest position (fork below the knife, diagonally across the plate) to indicate that you are resting.A. 是B. 否正确答案：B87、There is a great difference between those individuals who break the rules and know they are breaking them and those who do so without knowing it.A. 是B. 否正确答案：A88、While making a business phone call, if you need to place the other person on hold, do not leave hom/her there for over ________.A. 30 secondsB. 1 minuteC. 5 minutes正确答案：A89、Positive behavior reflecting good manners to others is cost effective for business.A. 是B. 否正确答案：A90、Professional people should be discouraged from using slang in greeting people outside their circle of friends.A. 是B. 否正确答案：A91、Unkempt shoes can detract from one's overall appearance.A. 是B. 否正确答案：A92、You should always speak the truth when you are leaving a company and let everyone know exactly why you are doing so.A. 是B. 否正确答案：B94、In public, holding hands and exchanging pecks on the cheek with your significant other can be charming, but prolonged and passionate embraces and soul kisses are always inappropriate.A. 是B. 否正确答案：A95、Personal matters, such as divorces, bereavements, job losses, illnesses, rehab history, and the like are not fit subjects to raise in the course of social and business introductions.A. 是B. 否正确答案：A96、Some people may be offended if you don't remember their names.A. 是B. 否正确答案：A97、The first rule for proper work attire is to _______.A. learn the corporate climateB. dress as formally as possibleC. dress as comfortably as possible正确答案：A99、On answering the phone, you never need to identify yourself.A. 是B. 否正确答案：B100、As times change, so do social norms for personal and professional behavior, and so basic etiquette doesn't matter any more.A. 是B. 否正确答案：B101、Always use a pleasant, congenial and friendly tone when answering the phone.A. 是B. 否正确答案：A103、When you are a visitor in another country, the best thing to do is _______.A. try to learn the language as quickly as possibleB. behave as if you were in your own countryC. do as what the people in the country do正确答案：C105、As the host, you may present a gift to your guest _______.A. as soon as he or she arrives for the eventB. immediately after he or she presents a gift to youC. when he or she is leaving正确答案：C106、Learn how to handle several callers simultaneously with ease and grace.A. 是B. 否正确答案：A108、If any gesture is likely to indicate lack of attention or to distract others (as waving and nodding might during a religious service, lecture, or live performance), it's polite to smile and save your greeting for later.A. 是B. 否正确答案：A109、Traditionally men were supposed to walk on the outside of women because _______ .A. men were more gallant than womenB. women were tidier than menC. women could be better protected that way正确答案：C110、In a social gathering, you should always wait for other people to come up to you and start a conversation.A. 是B. 否正确答案：B111、If an international visitor hands you a business card at your first business meeting, you should _______.A. decline itB. accept it with both hands and scan it immediately for for the vital informationC. accept it and directly put it into your pocket without looking at it first正确答案：B112、A simple smile can enhance your work environment by altering a negative mood, nurturing camaraderie, and reinforcing self-esteem.A. 是B. 否正确答案：A114、You should make business calls during the time of office hours when most people are freshest to receive them. That would be _________.A. 8 a.m. to 10 a.m.B. 1 p.m. to 3 p.m.C. 3 p.m. to 5 p.m.正确答案：C115、Cigar smokers should smoke outdoors only in uncrowded places so that people who want to escape the smell can easily do so.A. 是B. 否正确答案：A116、If your work day ends at 5 p.m., you may start getting ready for leaving at 4:45.A. 是B. 否正确答案：B117、Which of the following statements is correct?A. Men should always pay.B. Women should always pay.C. The host should always pay. 正确答案：C118、Similar to the west, Chinese recipients usually won't open gifts in front of the giver immediately.A. 是B. 否正确答案：B119、Some people dread social events because they are uncomfortable with small talk.A. 是B. 否正确答案：A120、Outside visitors should never be considered an interruption of your work. A. 是 B. 否正确答案：A121、The host should do all of the following EXCEPT ______.A. picking an appropriate restaurant and making reservations ahead of timeB. directing the guests to their seats or recommending menu items in various price rangesC. making orders for the guests正确答案：C122、If you see someone you know in a jammed elevator, you may __________.A. greet him brieflyB. go on chatting with him in a low voiceC. try your best to get closer to himD. pretend not to know him正确答案：A123、Europeans eat using the _______ style.A. AmericanB. EnglishC. Continental正确答案：C124、It is OK to answer the phone while you are eating or chewing gum.A. 是B. 否正确答案：B127、Food is generally served from the ______.A. leftB. rightC. middle正确答案：A128、As soon as someone has been introduced to you, do not try to repeat his or her name.A. 是B. 否正确答案：B129、Good manners can play a positive role in generating profit.A. 是B. 否正确答案：A130、When eating at a cafeteria in the work environment, avoid _______.A. eating directly off your trayB. placing your empty tray on an empty table nearbyC. tilting your empty tray up against a wall near you正确答案：A131、When people come to your office, give them your undivided attention so they feel welcome.A. 是B. 否正确答案：A132、Feel free to interrupt the person while he/she is talking to you.A. 是B. 否正确答案：B133、If you didn't understand a name, ask. Saying "I'm sorry, but I didn’t get your last name" or "Could you please tell me your name again?" is a courtesy.A. 是B. 否正确答案：A135、It's not unusual to sit down to dinner at 10:00 or 11:00 p.m. throughout _________.A. Latin AmericaB. North AmericaC. East Asia正确答案：A136、In the business setting, a woman should never try to open the door for a man.A. 是B. 否正确答案：B137、In many cases, people give gifts _________, and the gift is simply a thoughtfulgesture.A. for something in returnB. without expecting anything in returnC. for the sake of politeness only正确答案：B138、Never engage in an argument with a caller in your office.A. 是B. 否正确答案：A139、If you are introducing someone who has a title “Doctor”, for example, include the title as well as the first and last names in the introduction.A. 是B. 否正确答案：A140、Most people do not impose their dietary choices on others. Nevertheless, you can often judge what to order by the type of restaurant the host chooses.A. 是B. 否正确答案：A141、As the driver, you ________ when you listen to the radio and use the air conditioner or heater.A. should consider passengers’ preferencesB. may do as you likeC. will be considered impolite正确答案：A142、Generally speaking, people from _______ tend to take the least time to warm up with strangers.A. ChinaB. AmericaC. Britain正确答案：B143、In Australlia, modest gifts, such as a business diary, a paperweight, or a coffee mug might be presented as a memento of a visit to a business event.A. 是B. 否正确答案：A145、Depending upon your relationship with the recipient, you may feel inclined to explain that you got a good deal on their gift (perhaps you got a gift card at a discount) to ease their concern.A. 是B. 否正确答案：A146、In most business settings, managers will only give gifts to those who __________.A. work directly under themB. are of higher ranks than themselvesC. are of the sameranks as themselves正确答案：A147、Overly revealing clothes should be avoided because _________.A. they cannot draw attention to you at workB. they draw too much attention to youC. they are unprofessional and indecent正确答案：C149、If you're curious about the origin of a person’s name that has just been introduced to you, feel free to ask "What kind of name is that?"A. 是B. 否正确答案：B150、If the people in your office would like to take up a collection for a larger gift for your boss, it could be _____.A. an expensive bottle of 1982 LafiteB. a monogrammed leather briefcaseC. a luxury watch正确答案：B151、Conversations can be aided greatly if you have a plan of action before entering a room.A. 是B. 否正确答案：A152、Throw all trash or debris into the nearest waste receptacle. If you don't see a wastebasket nearby, hold the trash till you find one.A. 是B. 否正确答案：A154、Do not sound _________on a business call.A. enthusiasticB. overly anxious or pushyC. energetic正确答案：B155、When first meeting someone, whether in a boardroom or a networking event, always introduce yourself with your ________.A. first nameB. last nameC. full name正确答案：C157、When you begin a conversation with another person, you should lean forward slightly toward the person.A. 是B. 否正确答案：A158、Generally speaking, a handshake should end by the time _________.A. you have finished greeting the personB. the introducer finishes his/her introductionC. you begin to greet the person正确答案：A159、Such gifts as necklace, ties or belts are usually too personal to give to normal friends.A. 是B. 否正确答案：A160、One courteous act communicates volumes.A. 是B. 否正确答案：A161、In today's American business culture, eye contact is a positive means of showing confidence, honesty and good intentions.A. 是B. 否正确答案：A162、Refrain from using curse words while talking on your cellphone on public transportation or sidewalks; it may offend those who overhear.A. 是B. 否正确答案：A163、In terms of business attair, people seem to place more stress on _____ than in the past.A. formalityB. qualityC. comfortableness正确答案：C164、When you answer the phone, you should identify yourself by using your last name and title.A. 是B. 否正确答案：B165、People can lose a job because of their bad manners.A. 是B. 否正确答案：A166、Should the person you've just met call you "Mark" instead of "Mike," simply say, "It's Mike," with a smile.A. 是B. 否正确答案：A167、Do not make it a habit of receiving personal calls at work.A. 是B. 否正确答案：A168、There is no shortage of competent and reliable people in the business world and manners can make the difference.A. 是B. 否正确答案：A170、Formal business invitations are most commonly engraved or printed in _____ ink on white or off-white high-quality paper.A. black or navyB. dark gray or yellowC. brown or red正确答案：A171、Always get the best number (and an alternate) and the best time to have a call returned to the caller, especially if a manager or another team member must return the call.A. 是B. 否正确答案：A172、In social situations, hosts and hostesses should take the time to jump-start some chat between people they’ve just introduced before moving on to other guests. A. 是 B. 否正确答案：A173、If someone offers you a seat on a bus, you should always accept it without hesitation.A. 是B. 否正确答案：B175、Return calls promptly that have been left on voice mail.A. 是B. 否正确答案：A176、Direct eye contact between male and female professionals is considered rude and makes people feel uncomfortable.A. 是B. 否正确答案：B177、Common courtesy is genderless.A. 是B. 否正确答案：A178、After pushing the floor button once you’re inside, move as far to the back of the elevator car as possible.A. 是B. 否正确答案：A179、If the person who made the introduction doesn’t start the conversation, you should speak up. Something as seemingly banal as a comment about the weather or current events can lead to more interesting talk.A. 是B. 否正确答案：A180、Nagative body language can turn people away as quickly as a smile can engage them.A. 是B. 否正确答案：A181、Which is a good topic with Korean businessmen?A. The Korean warB. Personal lifeC. Local culture正确答案：C182、While writing a business email, you should try to use __________.A. long sentences and long paragraphsB. long sentences and short paragraphsC. short sentences and short paragraphs正确答案：C183、Most American people generally are not very generous with the terms "please" and "thank you". This is most probably because they are ______.A. impoliteB. egocentricC. neglectful正确答案：C184、Lipstick on a glass should be avoided.A. 是B. 否正确答案：A185、People's attitudes towards professional dress have not changed for several decades.A. 是B. 否正确答案：B186、When you greet a visitor in your office, you should _______.A. say nothing and let her/him sit where she/he wishesB. tell her/him where to sitC. say nothing and let her/him stand there正确答案：B187、An agenda is indispensible to any kind of business meeting.A. 是B. 否正确答案：A188、The first rule of appropriate work attire is to follow suit.189、During your business trip, you should do the following except ________.A. keep detailed expense recordsB. request receipts for each service you receiveC. add a few extra dollars for a meal正确答案：C190、If you do not want to order for a while, you may _________.A. hold the menu up as if it were a protective shieldB. close the menu and place it off to the sideC. keep the menu open in front of you正确答案：C191、Dress formally even if your job requires you to dress causally on designated days.A. 是B. 否正确答案：B193、People's attitudes toward professional dress ________.A. have never changedB. have changed completelyC. have not changed basically正确答案：C194、You may ask people for their business cards as soon as you meet them.A. 是B. 否正确答案：B195、Making others comfortable in your presence is the most important etiquette rule of all.A. 是B. 否正确答案：A196、Quality management practices recognize that all people are potential clients of the company.A. 是B. 否正确答案：A197、In a western restaurant, you should always drink soup ________.A. with your soup spoonB. directly from the bowlC. with food in your mouth正确答案：A199、If your boss is a vegetarian but chooses to meet at a steakhouse, you _______.A. should not order steakB. should let your boss order for youC. may order steak 正确答案：C200、In Italy, yellow roses can signify "jealousy", and chrysanthemums suggest death.201、Showers of any sort should not be held during ________.A. working hoursB. breaksC. lunch hours正确答案：A202、Lunch is an excellent time to accomplish a good deal of work because _______.A. you are not so hungry after eating somethingB. you are away from the usual interruptionsC. you can have the whole table to yourself in a restaurant正确答案：B203、Eat with your fork in your right hand in the _______ style.A. AmericanB. EnglishC. Continental正确答案：A204、At an event with a guest of honor, ________ are introduced first to the guest of honor.A. all other guestsB. higher ranked guestsC. lower ranked guests正确答案：A205、He who ______ will be considered the life of the party.A. asks a lot of questionsB. is good at leading conversationsC. does most of the talking正确答案：B207、At a business dinner in Europe, you may ______.A. rest your elbows on the tableB. rest your hands on your lap while not eatingC. rest your wrists on the edge of the table正确答案：C208、It might be nice to bring flowers to your Italian hotess when invited to a dinner part at her home, although it is just as considerate to have flowers sent the next day.A. 是B. 否正确答案：A210、Especially when leaving messages, speak ________.A. fast and loudB. clearly and slowlyC. softly and quickly正确答案：B212、When you visit customers, colleagues and other associates, you can feel free to read any documents, cards, etc. on their desks.A. 是B. 否正确答案：B。

2018年中央电⼤_开放英语3历年试题及答案全（4）第⼀部分交际⽤语1. – Hello, could I speak to Don please? -- _____B____?A. Who are youB. Who’s speakingC. Are you Jane2. --May I know your address? -- _______A__.A. Sure. Here you areB. I have no ideaC. It’s far from here3. —How’s the movie? Interesting?—B .A. I was seated far away in the cornerB. Far from. I should have stayed home watching TVC. It was shown late until midnight4. — Wha t if my computer doesn’t work?—B .A. I’m not good at computerB. Ask Anne for helpC. I’ve called the repair shop5. --Let’s take a walk. --______C______.A. Yes, let’sB. Oh, thanksC. Ye s, please第⼆部分词汇与结构1. Silk _____A____ by Chinese for thousands of years now.A. has been usedB. was usedC. is used2. You ____ B ___ to lock the door at night.A. shallB. oughtC. must3. You must explain ___ C___ how they succeeded _______ the experiment.A. of us, forB. at us, atC. to us, in4. Before I got to the cinema, the film ____ A _____.A. had begunB. has begunC. is begun5. I have lived here ____ B ___ 1997.A. forB. sinceC. from6. A lecture hall is ____ B _____ where students attend lectures.A. thatB. oneC. which7. I’m tired. I ____ B ____ working very hard.A. haveB. have beenC. had8. He keeps _____ B ____ at himself in the mirror.A. to lookB. lookingC. look9. The bedroom needs ____C___.A. decorateB. to decorateC. decorating10. Before she left on the trip, she ____A_____ hard.A. had trainedB. has trainedC. would trained第三部分完型填空A study has shown that fitness is the key (1) _____ long life, irrespective of body shape (2) _____ even smoking habits. Researchers discovered that people who exercise live longer than (3)______, even if they are overweight and smoke.The study found that (4) ______ fit of the 6,000 middle-aged men in the study were five times more likely to die within six years of the start of the research than the fittest. This was true (5)_______the men had heart problems, smoked or were overweight. Scientists concluded that it was better (6)_______and active than skinny and sedentary. Dr Ken cooper, a fitness expert, said, “ You are better off smoking a packet of cigarettes a day and exercising regularly than (7)_______ a non –smoker and sedentary.” Although he adds, “But don’t misunderstand me. I am not endorsing (8)_____, I am trying to tell you how dangerous it is to be sedentary.”The British Government is putting pressure (9)_____ manufacturers to reduce highlevels of sugar in food andto restrict the hard-sell of junk food to children in order to improve the nation’s health. But the new study suggests the Government should encourage more people (10)_____.1. A. for B. of C. to C2. A. or B. and C. but A3. A. these that do not B. these who do not C. those who do not C4. A. the little B. less C. the least C5. A. if or not B. whether or not C. when B6. A. to be fat B. being fat to C. doing A7. A. being B. be C. to be A8. A. smoked B. to smoke C. smoking C9. A. for B. on C. to B10. A. exercised B. exercising C. to exercise C第四部分阅读理解短⽂理解1A funny thing happened on the way to the communication revolution: we stopped talking to each other.I was walking in the park with a friend recently, and his mobile phone rang, interrupting our conversation. There we were, walking and talking on a beautiful sunny day and – poof! – I was cut off as if I had become absent from the conversation.The park was filled with people talking on their cell phones. They were passing people without looking at them, saying hello, noticing their babies or stopping to pat their dogs. It seems that the limitless electronic voice is preferred to human contact.The telephone used to connect you to the absent. Now it makes people feel absent. Recently I was in a car with three friends. The driver hushed the rest of us because he could not hear the person on the other end of his cell phone. There we were, four friends driving down the highway, unable to talk to each other because of the small thing designed to make communication easier.Why is it that the more connected we get, the more disconnected I feel? Every advance in communications technology is a setback (退步) to the closeness of human interaction. With e-mail and instant message over the Internet, we can now communicate without seeing or talking to one another. With voice mail, you can make entire conversations without ever reaching anyone. If my mom has a question, I just leave the answer on her machine.As almost every contact between human beings gets automatic, the emotional distance index goes up. Pumping gas at the station? Why say good-morning to the assistant when you can swipe you credit card at the pump and save yourself the bother of human contact? Making a deposit at the bank? Why talk to the clerk who lives in the neighborhood when you can put your card into the ATM?More and more, I find myself hiding behind e-mail to do a job meant for conversation or being relieved that voice mail picked up because I didn’t really have time to talk. The technology devoted to helping me keep in touch is making me lonelier.I own a mobile phone, an ATM card, a voice-mail telephone, and an e-mail account. Giving them up isn’ta choice. They are great for what they are intended to do. It’s their unintended results that make me upset. What good is all this gee-whiz technology if there is no one in the room to hear you crying out “Gee whiz”?1. T he author’s experience of walking in a park with a friend recently made him feel _______A_____.A. unhappyB. funnyC. wonderful2. According to the author, human contact in a park means _____C______.A. looking at each other and saying hello when passingB. noticing their babies and stopping to pat their dogsC. both A and B。

2018年7月3936国开电大商务英语2期末考试试题及答案一、交际用语(每小题2分，共10分)1-5题：选择正确的语句完成下列对话，并将答案序号写在答题纸上。

1.―Morning， Daniel.Today I'd like to discuss the promotional events of our products with you.―___________________A.I can't agree with you more on that.B.Our customers are satisfied with our products.C.Ok.I think we should draw up a thorough plan.[答案]C2.―Is it possible to find alternative payment.terms for this order?―___________________A.I'm afraid not.We insist on a letter of credit.B.No， I think the price is reasonable.C.I can't be of any help in this respect.[答案]A3.―It seems that the sales volume has not reached our objective.―___________________A.It doesn't really matter.B.It's true.I'm sorry about that.C.Thank you for your cooperation.[答案]B4.―Now shall we move on to the next question?―___________________A.Thank you for your questions on commodity inspection.B.Sure.Let's talk about the time of shipment and payment.C.Importers must have the right to re-inspect goods upon arrival.[答案]B5.―I'm afraid the goods we received yesterday are short of weight.―___________________A.I'm afraid we really couldn't accept that.B.Really?You should check it again.C.I'm sorry to say the shipment didn't turnout to be satisfactory.[答案]C二、选择填空(每小题2分，共30分)6-20题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项，并将答案序号写在答题纸上。