SQE工程师培训教材课件

SQE品质工程师教材1. 引言SQE（Software Quality Engineer）品质工程师是在软件开发生命周期中负责保证软件质量的角色。

他们通过制定并实施相应的测试策略、测试计划和测试用例，来确保软件在交付给客户之前能够达到预期的质量水准。

本教材旨在为SQE品质工程师提供必要的知识和技能，帮助他们在软件开发过程中发挥重要的质量保障作用。

2. SQE品质工程师的角色和职责2.1 角色概述SQE品质工程师是软件开发团队中的关键成员，他们负责设计和执行各种测试活动，以确保软件的功能、性能和可靠性。

2.2 职责列表以下是SQE品质工程师的主要职责：•参与需求分析和设计评审，提供测试方面的建议和反馈。

•制定测试策略和测试计划，根据项目需求和时间限制制定测试优先级。

•设计和编写测试用例，包括功能测试、性能测试和安全性测试等。

•执行测试用例，记录测试结果，并跟踪缺陷解决的整个过程。

•协助开发团队进行问题定位和调试，分析并复现缺陷。

•与项目管理和开发团队紧密合作，确保软件按时交付并满足质量要求。

•对测试环境进行维护和管理，确保测试环境的可用性和稳定性。

•持续关注软件测试相关的新技术和工具，并进行学习和掌握。

3. SQE品质工程师的技能要求SQE品质工程师需要具备一定的技术和软技能，以胜任他们的角色和职责。

以下是SQE品质工程师的主要技能要求：3.1 技术技能•熟悉软件测试的各个阶段和方法，包括单元测试、集成测试、系统测试和验收测试等。

•熟练掌握至少一种编程语言，以便能够编写自动化测试脚本。

•熟悉常见的测试工具和框架，如Selenium、JUnit和TestNG等。

•具备一定的数据库知识，能够进行数据验证和数据驱动的测试。

•掌握版本管理和问题跟踪工具，如Git和Jira等。

3.2 软技能•良好的沟通能力，能够与项目管理、开发团队和其他相关人员进行有效的沟通和协调。

•强大的分析和问题解决能力，能够快速定位和解决测试过程中的问题。

Supplier Quality Management TrainingFeb 1, 20101SQE Roles and Responsibilities2Supplier Quality Engineering Roles/ResponsibilitiesWork Effort-Survey -New Product Plan/Scorecard (NPP/SC) -Supplier Quality Agreement (SQA) -Quality Systems Audit/Process Audit Mgt (QSA/QPA) -Quality Management Plan Dev/Final (QMP) -Quarterly Quality Review Mgt (QQR)-Survey -QMP/MQT Input -Conducts QSA/QPA -Supplier Quality Std Comm. (SQS) -New Product Readiness Rev. (NPRR) -Continuous Improvement (CIP) -LFR Mgt-In Training -OEM Factory-Supplier Link -CIP -Excursion Mgt -LFR MgtProduct Development Cycle 3Quality System Overview4Supplier Quality System The Basics Steps#1. Relationship #2. Process #3. Performance #4. Improvement5The Quality SystemSupplier Quality RELATIONSHIPSupplier Quality PROCESSSupplier Quality PERFORMANCESupplier Quality IMPROVEMENT•Supplier Survey •Supplier Quality Standard (SQS) •Quality Agreement Business Relationship•Quality System •Yield/Line/ Field •Closed Loop Audit Metrics CA System •Process Audit •Daily,Weekly, •Continuous •Quality Mgmt Monthly Improvement Plan/MQT Reports Process (CIP) •PPAP •Quarterly •New P-Plan & Quality Review Scorecard (QQR) •Safe Launch Process Customer Drive Change Establishment & Experience Qualification6Quality System FlowNegotiate Quality Commitment Exchange Quality GoalsPROCESSNPP/SC Start Audit MFG. Facilities Review Design & Lessons Learned Create Quality Management PlanShare Quality Expectations Identify Potential SuppliersRELATIONSHIPImplement Corrective ActionsTrack Lessons LearnedNEW SUPPLIER AND/OR TECHNOLOGYIdentify Improvement OpportunitiesEXISTING SUPPLIER AND/OR TECHNOLOGYSafe LaunchIMPROVEMENTReview Performance w/ Supplier Monitor Supplier Line PerformanceQuarterly Business ReviewsEvaluate Total Customer ExperienceMonitor l Line & Field Perform.PERFORMANCE7Selection Process FlowPerform Supplier Survey SQE with new supplierShare Supplier Quality StandardSQE with SupplierPerform Quality Systems AuditSQE with SupplierPerform Process AuditSQE with SupplierSet Quality Goals with SupplierSQE with SupplierNegotiate Quality AgreementSQE with Legal Team & (Supplier Legal Team)Supplier Selection must be completed prior to moving to the management phaseSupplier Selection DecisionSQE / Business Team8Management Process FlowSupplier Management starts after supplier selection is completedQuality Mgmt Planning (OEM and Supplier) SQE leadsNew Product Plan and ScorecardSQE leadsPPAP, Production Part ApprovalSQE leadsPerform Process Audit (if not done earlier)SQE leadsSafe LaunchSQE leadsManaging / Monitoring Supplier Quality Performance Supplier Corrective Actions Supplier-Related Engineering Changes SQE leadsQuarterly Quality ReviewsSQE partcipates with OEM Management TeamManage Continuous Improvement ProcessSQE leads9Supplier Relationship Step # 1 “ Business Relationship”10Perform Supplier SurveyShare Supplier Quality StandardNegotiate Quality AgreementDecisionSupplier Quality ProcessStep # 2“ Process Establishment &Qualification”Perform Quality Systems AuditScorecardApproval ProcessPerform Process AuditNPI Readiness Review New Product ReadinessSupplier QualityPerformanceStep # 3“Customer Experience”Daily/Weekly and Monthly Reports Supplier QualityPerformanceSupplier Related Engineering ChangesQuarterly Quality Reviews (QQR)Supplier Quality ImprovementStep # 4“Drive Change”Customer ExperienceResults of SuccessCIPIFIRLRRYieldContinuous ImprovementDrive Quality @ the Source through...Quality ImprovementTotal Quality ProcessFoundation and Enabler toSuccessQuality Systems Qualityby Design Quality Improvement Process -Prevention Early Supplier InvolvementSub-Supplier ManagementSupplier Total Quality Ownership CIPAction that Drives SuccessSupplier CorrectiveThe CIP ensures the quality results targeted for a Managing CIPSafe LaunchThe Need and Key’sWhy do we need Safe Launch?Safe Launch is used to insure a quality product launch and a qualitypost RTS rampReduce STOPBUILD/STOP SHIP occurrences after the release of a new productKeep our customer commitmentsWhat are the major keys to implementing Safe Launch?Gates/Checkpoints are established throughout development,implementation, & deployment phasesExit criteria must be met in order to pass through the Gate/CheckpointResults & BenefitsResults and BenefitsSafe launch has proven beneficial –data talks!Field incident rate (FIR) improvementFactory data improvementContinuous improvementsApplying lessons learned to next generation products Improved and sustained process capabilitySAFE LAUNCH PROCESS DETAILSResponsibility and Authority/Using Safe LaunchWho is responsible for carrying out the process!SQE who is managing the product/program is responsible forimplementation and adherence to the safe launch processSafe launch should be used in the following situations.New productNew Manufacturing facility, existing supplierNew SupplierSignificant form/function changes to existing productMultiple Line qualification with existing productCritical processes to be monitoredDefine processes. Examples for a PCBA include:Post Reflow VMITouch up VIICTFVSOBEBuild QuantitySet pilot and controlled ramp quantitiesStart with small quantity and work up to overall rampExamplePilot phase 1, 5 pieces; phase 2, 50 pieces; phase 3, 250 piecesControlled Ramp, week-1 day-1 will be 250, day-2 350, day-3 450..and so onYields and GatesSet by both SQE and SupplierOnly first pass yields will be usedPilot gates will be set and remain the same through all 3 phasesControlled ramp gates will be set an increase by phase week until final goals are metGate Rules and Corrective actionsManufacturing will be stopped as soon as gate has been violatedBuilds will have to be repeated until gate is metAll corrective actions will be closed before advancing to the next build Safe Launch will be exited once all gates are met for 4 consecutive weeksData Collection and ReportingSupplier required to monitor process real timeSupplier will stop building immediately when the gate is violated Safe Launch Pilot and Controlled Ramp Data Collection Templateand Action Plan Register, will be used for all buildsSupplier will provide a daily summary report for each build/phase immediately after it is completed through the safe launch periodData Collection and Reporting TemplateOverall Tool KitReviewAVL _ Supplier Survey and AuditQuality Performance 4-Up ChartsItem Issues DPPMDec.DPPMNov.Root Cause Action Request1 2 3SCAR _ Supplier Corrective Action Request Cycle Time and effectiveness follow upQBR Supplier RatingDESCRIPTION:0.00 Dim. Designator30FAI #:CIFICATIONSINCHMM。