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8d报告英文8D ReportDate:Problem Statement:Describe the problem or issue encountered.Team Members:List all team members involved in resolving the problem.D1 - Form a Team:Explain how the team was assembled, including the roles and responsibilities of each member.D2 - Define the Problem:Clearly define the problem by providing specific details, including when, where, and how the problem occurred. Include any relevant data or information.D3 - Containment Actions:Outline the actions taken to contain the problem, preventing it from causing further issues or affecting additional processes.D4 - Root Cause Analysis:Describe the methodology used to identify the root cause of the problem, such as brainstorming, fishbone diagram, or 5 Whys analysis. Present the root cause(s) identified and any supporting evidence.D5 - Corrective Actions:Detail the corrective actions proposed to address the root cause(s), including specific steps to be taken, responsible individuals, and estimated completion dates.D6 - Implement Corrective Actions:Explain how the proposed corrective actions were implemented, including any adjustments made during the implementation process. Provide evidence of successful implementation.D7 - Preventive Actions:Discuss any preventive measures implemented to avoid similar problems from occurring in the future. Include any training, process changes, or improvement initiatives.D8 - Verify the Solution:Explain how the effectiveness of the corrective actions was verified, including any data or metrics used. Confirm the problem has been resolved and validate the preventive measures put in place.Conclusion:Summarize the problem, actions taken, and resolution achieved. Reflect on any lessons learned throughout the process and acknowledge any outstanding contributions from team members. Approval:Obtain necessary signatures and approvals to confirm the completion and closure of the 8D report.Attachments:Include any supporting documents, data, or visuals related to the problem and its resolution.。
（如果有任何说明/附件）（图-1）A. 3Way5Why Methodology（3Way5Why 方法论）No 问题点描述1way 2way 3way 4way 5way1按键功能不良（脏点，水印，白点）/Poor functional key(dirty dot, watermark,white dot）LUPHi人员是否清楚注意事项.(清楚)/ If LUPHistuff are clearabout mattersneedingattention(clear)有没有对应的SOP；（有）/ If LUPHihas thecorrespondingSOP；（yes）有没有相应的培训教育；（有）/ If LUPHihas thecorrespondingprofessionaltraining；（yes）制程中有没有发现此类不良；（有）/ If LUPHIfinds thisproblem inmanufactureprocedure（yes）其它客户有没有反馈类似问题；（较少发生）/ IfLUPHi getsothercostomer’sfeedback likethis；（rarely）C.再现解析：1、通过对客退品分析具体如下：/ The analysis of the return goods as follow：■解析项目：常规测试按键不导通（5PCS）/ analyse program：the button can not connect with normal test(5PCS).■解析结果：analyse result：■发生根本原因：线路断线导致按键失效：（如图-2）/primary cause: the circuit breaks line leads the circuit can not work(as picture 2);■影响因素：/ reason：①、反复多次折弯导致；/the circuit bends many times；②、线路银浆剥离导致；/ the circuit silver paste fall off；③、线路不够柔韧；（线路印刷2次光固(感光固化)UV厚度达到0.21MM）/ the circuit is not enough soft(the circuitUV thickness leads to 0.21mm with printing 2 times);（图-2）/(as picture 2)说明：“/”标示位置为PIN折弯后形成的痕迹，线路漏电路线为分析原因造成。
类别type时间time 地点Location 问题Issue不良比例Fail Rate不良比例RateEight-Discipline (8D) Corrective Action Report8D Number:客户Customer 项目Project 基本信息Basic Information日期Date:投入/检测数量Input/Inspect不良数量Defect Q'ty 团队领导Team Leader成员Team member问题描述 Issue Descripiton(5W1H ,Detail Data, Picture and Trend Chart)不良项目Failure item/问题批号D/C/暂时对策short term action ( Including : 1.How to deal with the inventory and how many is it. 2. Are the same problem occurred on other type of materials? If not, what is the reason ?库存stocks 零件section 半成品 semi-finished 成品finished goods 成品仓warehouse 出货shipment对策strategy核定checked by 完成日期：不良品外流原因调查:Escaped reason ( Why the failure materials escaped from your factory )不良数量Defect Q'ty具体的原因分析 ( What caused the failure induced )基本数据Basic Informatio n核定checked by 完成日期：核定checked by 完成日期：D2D3D4Customer ComplaintIPQCFQCIQCMFGOthers:____________________Scrap 100% sorting Waiting for confirmation Reject Exchange Charge Others Fish bone diagram5WHY analysisStratification analysisOBAOQCApproval by:Check by:报告者Reporter完成日期：长期对策: Long term action ( Including : 1.How to prevent the reoccurrence; 2.Implement the CAR horizontally )核定checked by 完成日期：效果确认 (使其标准化管理以及持续稽核) Effect confirmed (Standard manage and continuous audit)对于此问题解决的总结以及Close﹕Summary and Close 报告者ReporterReporter:D7D8核定checked by 完成日期：核定checked byD5D6SuggestionAchievement PresentationClosed。
