(完整版)跨文化交际课前习题答案

跨文化交际试题答案(附翻译)一、选择题1. 以下哪项不是跨文化交际的核心要素？A. 语言差异B. 文化差异C. 沟通技巧D. 民族风俗答案：D翻译：Which of the following is not a core element of intercultural communication?A. Linguistic differencesB. Cultural differencesC. Communication skillsD. Folk customs2. 跨文化交际中，以下哪项行为可能导致误解？A. 打招呼B. 鞠躬C. 直接拒绝D. 礼貌地表达意见翻译：In intercultural communication, which behavior may lead to misunderstandings?A. GreetingB. BowingC. Direct refusalD. Politely expressing opinions二、填空题1. 跨文化交际中的文化差异主要体现在____、____、____等方面。

答案：价值观、行为规范、语言使用翻译：The cultural differences in intercultural communication are mainly reflected in values, behavioral norms, and language use.2. 跨文化交际能力包括____、____、____等方面。

答案：知识、技能、态度翻译：Intercultural communication competence includes knowledge, skills, and attitudes.三、简答题1. 简述跨文化交际的重要性。

跨文化交际在全球化背景下具有重要意义。

以下是跨文化交际的重要性：（1）促进国际交流与合作：跨文化交际有助于不同国家和地区的人们相互了解，增进友谊，促进国际合作。

第一讲跨文化交际1. 在你的日常活动中哪些是比较典型的跨文化交际？答：（1）具有不同文化背景的人从事交际的过程就是跨文化交际.（2）日常活动中比较典型的跨文化交际有:①中外领导人谈判、进出口公司的工作人员与外国商人谈生意;②和外国旅游者、外国留学生、外国教师交往；③阅读外国小说、观看外国电影、电视节目。

2。

你认为强调个人之间的文化差异有什么利弊？答：强调个人之间的文化差异有如下利弊：（1）利:每个人都隶属于若干群体，而且没有哪两个人隶属的群体是完全相同的.即使在同一群体中，每个人的态度、价值和信念也不会完全一样.因此，每个人都应该被认为是独特的。

强调个人的差异,就是在从地区、职业、年龄、性别等方面来研究不同文化对个体的影响，这有助于跨文化交际深入开展。

（2）弊:过于强调个人之间的文化差异也有一定的弊端。

个体只是一种或多种文化的具体情况。

根据传统的观念，文化通常不是指个人行为,而是指一个群体的生活方式和习惯，个人之间的差异研究只有在把他们当作群体代表时才有意义。

过于强调个人文化之间的差异会使跨文化交际变得非常繁琐，实际上取消了跨文化研究的意义。

3。

我国的地区文化差异是否可以作为跨文化交际研究的重要方面?答：我国的地区文化差异可以作为跨文化交际研究的重要方面。

（1）跨文化交际研究的重要性排序如下：主流文化-亚文化-地区文化—小群体文化。

（2）地区文化的差异是跨文化交际研究的重要课题之一。

我国幅员辽阔、地域广袤，地势高低起伏，地形复杂多变,由于空间分布差异,各地区形成了具有各自地方特斯的区域文化。

（3）同时，我国是一个多民族国家，每个民族都有自己的民族文化传统，这些也构成了地区文化的一部分.这些地区文化从总体上看，特点显著,区别性强,差异性大，值得进行跨文化研究.第二讲跨文化交际学1。

跨文化交际学为什么产生在美国？答:跨文化交际学产生在美国有以下几个原因：(1）美国是一个移民国家。

除了印第安人以外，其他人都先后来自其他国家和地区.美国有来自欧洲、非洲、亚洲、拉丁美洲、大洋洲各国的移民。

期末考试范围• 1. 阅读理解2篇（20%）• 2. 选词填空：15个句子（15个备选项，课后的key concepts,概念的词为主。

（15%）•eg: ———the belief that any individual, no matter howpoor, can achieve wealth and fame through diligence andvirtue.• 3. 简答题：课后comprehension questions和case study( 课内或者稍微改动的）。

（25%）4. 实用写作：一封信什么的（格式）（10%）5. 写作：给出某个文化现象观点，运用所学文化差异进行评论（comment)。

（30%）如: 说给一个关于教育的话题（文化现象），我们要用所学的中美教育差异进行评论，议论文形式。

价值观，家庭观，社会关系朋友观，饮食观，教育观，时间观等篇目：Unit1: A B C Unit2 A Unit3 A B Unit5A Unit6A Unit7 AUnit10 BUnit1 AKey conceptsreservation: 谦逊的coldness: 冷静的 modesty：谦虚的humor：幽默的 sportsmanship：运动员精神Q1、what is a reserved person like?Answer: A reserved person is one who does not talk very much to strangers, does not show much emotion, and seldom gets excited.Q2、what is the character of the Englishmen?Answer: reserved 、humor、modesty、cold、sportsmanship.Q3、what is sportsmanship?Answer: sportsmanship is the ability to practice a sport according to its rules, while also showing generosity to one’s opponent and good temper in defeat.Case studyQ、What made the British feel quite unhappy in this situation?Answer: The loud speaking and speaking their native language made the reserved British feel quite unhappy. The Englishman is reserved, he doesn’t show much emotion and seldom gets excited.Unit1 BKey conceptsthe pioneering spirit创业精神trying something new探索精神equality平等national optimism 民族乐观freedom自由the Declaration of Independence独立宣言rags-to-richer白手起家social mobility社会流动性American dream美国梦Comprehension questions1. Can you summarize the character of Americans?The characters of Americans are the pioneering spirit, trying something new and being eager to equality and freedom. The American is competitive, friendly, spontaneous, adaptable, efficient, energetic, and kindhearted.2.In what sense is the pioneering spirit still an importantpart of the American character?1). Except for the slaves, immigrants came to America voluntarily in search of greater prosperity and freedom. (para3)2). In the mid-nineteenth century, the pioneering spirit led American settlers to travel westward in search of land and gold. (para4)3). The desire to start a new life in a new place is noticeable throughout the nation. Many Americans change residences every year. (para5) 4). Americans who don’t change residence are also on the move—traveling by air or auto to see their own country or to visit others. The need to explore a new frontier is basic to the American character. (para7)3. What is the American Dream? What is its impact on the American character?The American Dream is the belief that any individual, no matter how poor, can achieve wealth and fame through diligence and virtue. Impact: Americans are optimistic and adventurous. The typical American believed in trying something new in an attempt to make life better. He had a firm faith in the possibility of progress. Every day in every way I am getting better and better.4. What are the basic roots of American character?The basic roots of American character are the pioneering spirit, the liberty spirit and the equality spirit.Case studyQ;Why did the American feel uncomfortable? Please give him suggestions on how to get along with English people.The American did something that he thought is friendly, but the English seemed quite unfriendly to him, so he felt uncomfortable.American is a bit casual, optimistic and outgoing. He called the first names and touched the people on the shoulder.But, English are reserved and conservative. They dislike physical touch and dislike to show much emotion. It’s also not polite to call the first names.Suggestions:1. On the whole British habits of politeness are very informal. All politeness is based on the elementary rule of showing consideration for others, and acknowledging the consideration they show to you.2. Conversation in Britain is in general quiet and restrained and loud speech is considered ill-bred.Passage C The Chinese CharacterComprehension Questions1.Apart from family, what are other important units in Chinese society? How dothey work?Clan. A clan is the aggregate of kinship. A clan may comprise a whole village or suburb, and counties, provinces and state are conglomerates of a vast number of villages and suburbs with such clan populations.Grouping linked by friendship or marriage is also another important unit in Chinese society. A district may have all its groupings so associated together, and this forms the basis for common action in an emergency.2.Why is China a country with highly complicated social relationship? What aresupposed to be the advantages and disadvantages of it?Chinese society appears as a mass of circles or groupings rather than status or levels. Within each circle or grouping the people are related in clan or closer kinship and offer cooperation and succor to each other. Marriage and friendship created links with other clans and groupings. Therefore, a district may have all its groupings so associated together. So, the social relationship in China is more close and complicated than Western countries.Such kind is good for the steady of a society and peaceful life, good for governing but not good for development, for any new ideas and reformation. It is as personal oriented society. Sometimes it is easy to deal with something, but other times it makes things more complicated and even hinder the development of a society. For example, the complicated social relation becomes a big barrier for the implementation of lawand justice. It may give rise to the unequal of chance and resources. ...(a free answer question)3.Can you list some of the characteristics of the general character of the Chinesepeople based on the text. Try to give the possible reasons for the formation of such character.Chinese people are compromising, patient, mediative, harmonious, obedient, passive, pacific, long-viewing, tolerant, filial, conservative, thrift, friendly, diligent, and so on. They tend to be in low profile, hide their strength and depreciate their success. The character of Chinese is caused by many factors. From the text, we know its closely related to the organization of Chinese society. The Chinese society is organized by clans or friends of close association. It is a big circle of complicated relations. To maintain the steady of the circle, such kinds of character are of significant importance.Case StudyChina is a society of complicated social relation. Friend is a very important factor in society. Chinese people take care of maintaining friendship and tend to avoid direct conflict or making other lose face. In this case, to maintain the face of Jimmy, I would not mention the borrowed money in the face of Jimmy. But Jimmy keeping reminding "I" of the money made "I" feel quite embarrassed, and a bit angry. "I" thought Jimmy was not friendly.America is a society advocates individualism and their social relation is quite loose. They think friend is friend, money is money. What's more, compared with Chinese society, it is one with low-contexted culture, in which people would put everything in words and say it directly. In the case, Jimmy reminded "I" once again about the money lest "I" forget about it. To Jimmy, it was the fault of "I" not mentioning about the borrowed money earlier. So, when "I" asked about it, he said "Why didn't you remind me earlier?"What’s more, Americans don’t readily give money to others, which will most likely render a sense of humiliation about one’s ability to earn one’s own living. So in this case, Jimmy is a bit annoyed for “I” not remind him to pay back the borrowed money. He thought that he had been looked upon by “I”.Unit2 Akey concept:Five Relationships of Confucianism孔子的五伦思想 humanism 人道主义individualism个人主义collectivism集体主义individual's right个人权利1. According to Confucianism , what are the five cardinal relationships in Chinese society and what should these relationships be?Five cardinal relationship: ruler-minister, father-son, husband-wife, elder-younger brother and friend and friend. This was explained as “There should be affection between father and son, righteous sense of duty between ruler and minister, division of function between man and wife, stratification between old and young, and good faith between friends.”2. Can you tell the main influence of Confucianism on the ideology of Chinese people?In traditional Chinese beliefs, especially in Confucianism, collectivism is appreciated .It emphasizes cooperation among group members and individual success is due to the collective effort of the staff in a unit,an organization or a community .3. Can you tell the main influence of the Renaissance on Western values?In the Renaissance period of England ,people began to emphasize the dignity of human beings and the importance of the present life .This is the rudiment of Humanism .People began to respect the humanity from then on ,and then developed into the ideas of what we always call freedom ,democracy .4. What is the difference between collectivism and individualism?Individualism refers to the doctrine that the rights of the individual are the most important ones in a society .Collectivism emphasizes cooperation among group members.(1)Westerners tend to believe that people should rely on themselvesas much as possible--and usually expect other people to do the same .People in collectivist cultures generally feel they have a right to expect help from other members of their groups ,and they also tend to feel they have an obligation to help other members of their groups .(2)Westerners generally feel that the rights of individuals shouldnot be subordinated to the needs of a larger group .People in collectivist cultures are generally more willing to accept the idea that individuals should sacrifice for the benefit of the group.(3)Westerners tend to believe that individuals should make decisionsfor themselves, and that individuals should take credit responsibility for what they are personally done. People in collectivist cultures tend to feel more that they are representative of their group, and to accept more responsibility for other members of their groups too.(4)Westerners tend to view individualism as a good thing .The Chineseterm for “individualism,”geren zhuyi, often has a somewhat negative connotation, and is sometimes used as a synonym for “selfishness”.5. Why is it said that Americans are selfish? Do you think they are selfish? why or why not?Because Chinese term for “individualism,” geren zhuyi, often has a somewhat negative connotation, and is sometimes used as a synonym for “selfishness”.No, I don’t think so .Individualism refers to the doctrine that the rights of the individual are the most important ones in a society .The word “individualism”has no negative connotation ,in fact ,its connotation is somewhat positive .6. Are all the Westerners individualists? Are all the Chinese collectivists? (P20 para20)Saying that Western culture is individualist does not mean that all Westerners are always individualist. Rather, it means that Westerners are more likely to think and act in individualist ways than people in collectivist cultures are. The difference between individualist and collectivist cultures is relative, not absolute.Case study1.Would you please help Shi Hai interpret the Chinese saying he mentioned? Common fame is seldom to blame; shoot the bird which takes the lead; The outstanding usually bear the brunt of attack.2. Would you please make suitable explanations for his declining the promotion so that Joe would understand him?Chinese people respect collectivism and emphasize cooperation, so individual success is due to the collective effort of the staff in a unit .so he thinks he should not receive the honor personally.Unit3 Akey concept:Nuclear family 核心家庭 happiness of individual member 个人主义幸福Sense of equality 平等意识 independence and individualism 独立自主1．How do Americans treat their newly-born babies and young adults?The American parents put a newborn in a separate bedroom when the childis a few weeks old. They like to preserve their privacy.2. What is the base of an American marriage? Why is divorce rate so highin the United States?(1)Romantic love is most often the basis for marriage in U.S(2)They are extremely idealist about marriage, and they want deeply loved and deeply understood. But it is because Americans expect so much from marriage that so many divorced.3. What is the typical life of the old people in America? Why don’t they live together with their children?(1)American old people live apart from their children. Some families may place older relatives in nursing homes.(2)Their financial support is often provided by government-sponsored, social security or welfare systems. And older people often seek their own friends rather than becoming too emotionally dependent on their children.4. As a child in a Chinese family, how can you make your parents happy? Answer is open.1). To advance the family as a group and bring honor to the family name as well.2).To show filial duty and responsibility to parents. 3). To emphasize the peace and harmony of a family.case1: Q1：He will feel amazing and sympathy for her ,for which she is old enough but still living alone.Q2:1.In individualist cultures like that of the US, children arealienated from parents because parents chain them to be independent, “push them out of the nest”.2.Because of the cultural emphasis on self-reliance, the mother feelsit is inappropriate to ask for help, and the children may even think it is inappropriate to offer.3.Individualism leads people to feel they should stay out of eachother’s business.Case2:1).It is an offence to slap a child in America, but not in China. In America,ill-treating the children is illegal. The police may arrest the parents and send the children to DCFS shelter.2)In America, a sense of equality often exists in American homes.3). In China, parents regard their children as private prosperity.Chinese think Beating means love, scolding means affection tochildren.Unit3 BKey concepts：A member of many groups 各种群体中的成员Impermanence暂时Personal goals个人目标/Individual’needs个人需求Responsibilities 职责 A series of concentric circles 一系列同心圆Stable 稳固 Connection VS contract关系和合约Comprehension questions1.What are the characteristics of American social relationship? Impermanent and loose, individual’s needs come first, contractual and compartmentalized.2.Why is American social relationship impermanent?They are members of many groups simultaneously. If they personal goals are no longer being met by a group,they move on and probably look to new associates for the benefits they used to receive from the former group.3.Can you draw a picture to illustrate the pattern of Chinese socialrelationship? Who are in the inner most part and who are in the outside ?what is the difference between each part?○2I and family are in the inner most part while everyone else in the geographic area or nation or world are in the outside.○3 the difference between inner and out side is from most important to least important.4.What are the different understanding of friend between Chinese andAmerican?•1). Americans have casual, friendly relationships with many people , but deeper, close friendships with only a few. (para8) •American friendships tend to be very compartmentalized because they are based on a shared activity, event, or experience. (para9) •2). Chinese are likely to react more to the other person as a whole and will avoid forming friendships with those whose values and behaviors are in some way deemed undesirable. (para10) •5.Do you think friendship shares some common elements in differentcultures? If you do, what are they?Answer is open.Both regard friendship as a very important thing to individuals.Case 1•Because Jackson thinks friendship is mostly a matter of providing emotional support and spend time together .•It’s not appropriate for the Americans to use personal connections to help a friend get something hard to obtain.•This situation creates dependence of one person on the other and it goes against the principle of equality.Case 2• 1. Not really, just because their children like to play together, these two women plan to get together at each other’s houses.• 2. They are common friends. a). American friendships are based ona shared activity, event, or experience. b). They view themselvesand others as a composite of distinct interests. c). Their children like to play together, so they have some common interests. d). They may get together just because their kids would enjoy that.Case3•Q1.They broken their friendship because they finished they common chemistry class and didn’t see each other very much at school.•No one should be blamed for it because the different culture between Jordan and the United States lead to different attitudes to friendship.•Q2.No I don’t think so. Because American friendship is impermanent and based on a shared class, activity or event .If one drop out of it, they may lose contact with the friends with whom they sharedthat activity.Unit5AKey concepts：Gentleness and benevolence温柔与仁慈harmony 和谐violence and cruelty暴力和残酷conquest over nature征服自然exquisiteness and taste 精致和品位nutrition and balance 均衡营养pragmatism实用主义1.What are the functions of chopsticks?Chopsticks can nip, pick, rip and stir food.2.What are the possible reasons for Americans＇use of forks and knives at dinner?The ancestors of many Western countries lived by hunting. Meat was their basic food source and gradually took the place of staple food. They had to use forks and knives to cut and pork their food.3.Why do Chinese pay more attention to the taste of food?That appeals to the traditional ideology of China. Confucius emphasized the delight that food could bring to us. The standards of quality and taste that Confucius recommended required the perfect blend of ingredients, herbs and condiments---a blend which would result in the perfect combination of flavor.4.Why do Americans pay more attention to nutrition?Under the influence of pragmatism, food or eating is just a way to keep healthy to Westerners, having little to do with artistry. What they care about most is the nutrition contained in food and the balance of the whole diet structure rather than exquisiteness in cuisine and taste of food.5.Do you know why vegetables became the staple food of the Chinese, while meat became the main food of Americans?• 1. Historically, China is an agricultural country, while the ancestors of Americans lived by hunting.• 2. Environmentally, China has a large amount of population and lack of land to support a cattle industry. America has an abundance of fertile, flat land for grazing cattle and food production.•Case Study:• 1.Why did Ling Hong’s mother keep on encouraging Susan to eat more even after Susan refused?•In Chinese culture, Ling Hong’s mother kept on encouraging Susan to eat more is to show the hospitality of the host to Susan.• 2.Why did Susan feel embarrassed when Ling Hong’s mother put some food in her bowl with her chopsticks?•Because in western culture, food is usually served separately to each person----partly for hygiene reasons and partly due toindividualism.Unit6 AKey concepts ：1.Creativity: 创造力the ability to use your imagination to produce newideas, make things.2.Exploring:探索1)、to discuss or think about something carefully；2)、to travel around an area in order to find out about it；3)、written to feel something with your hand or another part of your body to find out what it is like3.Self-reliant：自主的able to do or decide things by yourself, without depending on the help or advice of other peopleOriginality：.独创性1. the ability to think and act independently 2. thequality of being new and original (not derived from something else)Molding and shaping: 塑造to guide (sb.) with the intent to control.1、How do the Chinese teach their children ? How do American do? Can youfind the theories supporting the different teaching methods?2. Answer is open.3. Answer is open. Don’t help the baby stand immediately. Let the baby explore and experience, and try to find the balance to stand by itself.Case1:Firstly, Chinese students are used to take what the teacher's said as authority, and try to memorize what is given in lessons. On the other hand, teaching in China focus more on knowledge than on creation, to make students with the same ideas, the same knowledge. Moreover, to them, it is impolite to challenge the teacher's words, to form different ideas from the teacher. But to the Westerners, things are quite different. The aim of western education is to produce students with different ideas, to develop their creativity. To them, the more questions asked in class means more attention you give to what the teacher says. And more interest you show to the topic and the teacher. So, in this case, Professor Johnson mistook the silence of the students as their no interest in his subject, and felt disappointed.Case21. Because the American teacher thought that I was an adult, I should at least have some ideas about a question, no matter how difficult it is, even the answer is totally wrong.2. Chinese educators are used to “teaching by holding his hand”. So long as the students are shown how to do something, they are less likely to solve a problem effectively by themselves. They may lack of creativity and self-reliance.unit7AKey concepts；1.Monochronic time : 单一时间an approach that favors linear structure and focus on one event or interaction at a time.2.Polychronic time: 多元时间people may attend to many things happening at once in this approach to time3.linear structure: 线性结构sequential blocks that can be organized, quantified, and scheduled.4. Schedule oriented:以计划为方向的 people doing one thing at a time during a specified time-period, working on a single task until it is finished.5. People oriented:以人为方向的do not emphasize scheduling by separating time into discrete, fixed segments.6. Punctuality:严守时间 everyone is supposed to arrive on time when attending a formal banquet or meeting appointments.Comprehension questions (p82)1. What is monochromic cultures? What is polychromic cultures? Monochronic cultures typically emphasize doing one thing at a time during a specified time-period, working on a single task until it is finished. Polychronic cultures are involved with many things at once, usually with varying levels of attention paid to each.2. what are the different attitudes monochromic people and polychromic people hold toward time?Monochronic people see time as being divided into fixed elements (seconds, minutes, hours, etc.), sequential blocks that can be organized, quantified, and scheduled. Polychronic people prefer not to have detailed plans imposed on them but want to make their own plans and meet deadlines in their own way.3.What difficulties might an M-time-oriented person encounter when interacting someone who follows a P-time orientation? What kind of feelings might emerge during their meeting?Difficulties: M-time-oriented person should keep waiting.Feelings: To feel put down, angry and frustrated.4．What difficulties might a P-time-oriented person encounter when meeting someone who follows an M-time orientation? What kind of feelings might emerge during their meeting?Difficulties: P-time-oriented person dislikes to squeeze people in . They prefer not to have detailed plans imposed on them. Feelings: To feel compelled and uncomfortable.5．What are the strengths and weaknesses of M-time system and P-time system?•M. S: stimulating, productive, desirable, punctual• W: without reference to logic and human needs•.•P. S: Being oriented toward people, emphasizing human needs.• W: wasteful and distracting, not punctualCase1(para3)• 1.No , I don't like . Robert is a monochronicpeople , these people see time as being dividedinto fixed elements(seconds ,minutes ,hours ,etc), sequentialblocks that can be organized, quantified, andscheduled .They love to plan in detail, make lists,keep track of activities and organize time into adaily routine. so Robert does things like this.• 2. I'm a polychronic people , I dislike doingthings in haste.Case2(para5)•The director is a polychronic people , peoplein such kind of cultures do not emphasize scheduling by separating time into discrete, fixed segments. They treat time as a less tangible medium so that they can interact with more than one person or do more than one thing at a time , they do not perceive appointments as iron-clad commitments ,therefore ,in these cultures, personal interaction an relationship development are more important than making appointments or meeting deadlines. so the director had the behavior toward Katherine .Unit10 B课后四个comprehension questions:Case Study:❖Question 1: Why does the secretary quit her job?❖The manager has made a number of mistakes, by not understanding that in some cultures it is not acceptable to criticize people in front of others.This is because a public telling-off leads to a "loss of face". It can also be unacceptable to show emotion at the workplace. Although there are always going to be times when criticism is necessary, in this cultural context, direct criticism, even in a one-to-one situation, is not acceptable.❖Question 2: Can you give some suggestions to handle the situation?Verluyten, who has carried out research into indirectness and conflict avoidance amongst executives in a range of countries, suggests that there are three ways of dealing with the situation:❖ 1 Blur the sender. This means that you don't criticize the person directly. but do so through a friend or colleague.❖ 2 Blur the receiver. This means that you mention the problem in front of thewhole group, rather than pick out an individual.❖ 3 Blur the message. This could mean talking about a hypothetical case, or asking indirect questions, such as "Do you still live out of town?" or "How is the baby?" It might even involve giving excessive praise-- the secretary would then know that something was wrong.。

参考资料Unit 1 Communication Across CulturesReading IIntercultural Communication：An IntroductionComprehension questions1. Is it still often the case that “everyone‟s quick to blame the alien” in the contemporary worldThis is still powerful in today‘s social and political rhetoric. For instance,it is not uncommon intoday‘s society to hear people say that most, if not all, of the social and economic problems arecaused by minorities and immigrants.2. What‟s the difference between today‟s intercultural contact and that of any time in the pastToday‘s intercultural encounters are far more numerous and of greater importancethan in anytime in history.3. What have made intercultural contact a very common phenomenon in our life todayNew technology, in the form of transportation and communication systems, has accelerated intercultural contact; innovative communication systems have encouraged and facilitated cultural interaction; globalization of the economy has brought people together; changes in immigration patterns have also contributed to intercultural encounter.4. How do you understand the sentence “culture is everything and everywhere”Culture supplies us with the answers to questions about what the world looks like and how we live and communicate within that world. Culture teaches us how to behavein our life from the instant of birth. It is omnipresent.5. What are the major elements that directly influence our perception and communicationThe three major socio-cultural elements that directly influence perception and communication are cultural values, worldview (religion), and social organizations (family and state).6. What does one‟s family teach him or her while he or she grows up in itThe family teaches the child what the world looks like and his or her place in that world.7. Why is it impossible to separate our use of language from our cultureBecause language is not only a form of preserving culture but also a means of sharing culture. Language is an organized, generally agreed-upon, learned symbol system that is used to represent the experiences within a cultural community.8. What are the nonverbal behaviors that people can attach meaning toPeople can attach meaning to nonverbal behaviors such as gestures, postures, facial expressions, eye contact and gaze, touch, etc.9. How can a free, culturally diverse society existA free, culturally diverse society can exist only if diversity is permitted to flourish without prejudice and discrimination, both of which harm all members of the society.Reading IIThe Challenge of GlobalizationComprehension questions1. Why does the author say that our understanding of the world has changedMany things, such as political changes and technological advances, have changed the world very rapidly. In the past most human beings were born, lived, and died within a limited geographical area, never encountering people of other cultural backgrounds. Such an existence, however, no longer prevails in the world. Thus, all people are faced with the challenge of understanding this changed and still fast changing world in which we live.2. What a “global village” is likeAs our world shrinks and its inhabitants become interdependent, people from remote cultures increasingly come into contact on a daily basis. In a ―global village‖, members of once isolated groups of people have to communicate with members of other cultural groups. Those people maylive thousands of miles away or right next door to each other.3. What is considered as the major driving force of the post-1945 globalizationTechnology, particularly telecommunications and computers are considered to be the major driving force.4. What does the author mean by saying that “the …global‟may be more local than the …local‟”The increasing global mobility of people and the impact of new electronic media on human communications make the world seem smaller. We may communicate more with people of other countries than with our neighbors, and we may be more informed of the international events than of the local events. In this sense, ―the ‗global‘ may be more local than the ‗local‘‖.5. Why is it important for businesspeople to know diverse cultures in the worldEffective communication may be the most important competitive advantage that firms have to meet diverse customer needs on a global basis. Succeeding in the global market today requires the ability to communicate sensitively with people from other cultures,a sensitivity that is based on an understanding of cross-cultural differences.6. What are the serious problems that countries throughout the world are confronted withCountries throughout the world are confronted with serious problems such as volatile international economy, shrinking resources, mounting environmental contamination, and epidemics that know no boundaries.7. What implications can we draw from the case of MichaelFayThis case shows that in a world of international interdependence, the ability tounderstand and communicate effectively with people from other cultures takes on extreme urgency. If we are unaware of the significant role culture plays in communication, we may place the blame for communication failure on people of other cultures.8. What attitudes are favored by the author towardsglobalizationGlobalization, for better or for worse, has changed the world greatly. Whether we like it or not, globalization is all but unstoppable. It is already here to stay. It is both a fact and an opportunity. The challenges are not insurmountable. Solutions exist, and are waiting to be identified and implemented. From a globalistic point of view, there is hope and faith in humanity.Translation纵观历史，我们可以清楚地看到，人们由于彼此所处地域、意识形态、容貌服饰和行为举止上存在的差异，而长久无法互相理解、无法和睦相处。

Unit 1Language and Culture in Communication1.Fill in blanksa. There are here-------- Chinese equivalents to communication in Mainland.交际（）交流（）沟通（）传播（）通信（）交通（）传理（）b. There must be ___________conditions for communication to take place.c. There are _______ kinds of communication.d. The two kinds of cross-cultural communication are _______ and ______.e. In any forms of communication, mono-cultural, unilateral and bilateral cross-cultural alike, ______ is the essence.f. You complain to your instructor about your course credits through telephone is a________ example of communication.g. You send an e-mail message to an American friend is an instance of communication but______.h. An Arabic traveler talks to you in Arabic that is Greek to you is an instance of_________.i. The community definition of a social situation is a sort of ______ definition, or ______ interpretation of the situation.j. In cross-cultural communication, private goals are difficult to detect and are likely to cause ______.k. A social situation may receive two definitions. They are____________________ and ______________.l. The verbal message of shrug is a non-verbal signal of_________________.m. The verbal message of thank is a non-verbal signal of________________.n. The goal of Dick’s going to the library is likely to _______________________________________.Ⅱ. Key Termsa. languageb. non-verbal communicationc. cross-cultural communicationd. situational schemae. signalf. cultureg. communicationh.. mutual monitoringi. valuej. competenceⅢ. Short Answer1. Give some best and not good instances of communication.2. How to understand a mutual monitoring?a. Types of communication.b. Cultural influencing factors of cross-cultural communication.c. b. collectivist culturec. hospitalityⅣ. Case studyUse the communication theory to analyze the following case:Xiao Huang meets Evelyn at the airport and says to her: "Long time no see!" 1）The source of information is: ______.2）The encoder is: ______.3）The code is: ______.4）The message is: "______!"5）The channel is: ______.6）The medium is: ______.7）The noise is: ______.8）The decoder is: ______.9）The retrieval of information is: ______.Keys To Unit OneⅠ.Fill in the blanks.a. 6b. 4c. 5d. unilateral cross-cultural communication, bilateral cross-cultural communicatione. meaning exchangef. bestg. Yes, but not very good.h. non-communicationi. official，officialj. misunderstandingk. one of the community and one of the participants.l. raising one’s shoulders up and down.m. holding one’s hands in a fist in frontn. borrow booksII. Key Termsa. language. a systematic means of communicating by the use of sounds or conventional symbols ("He taught foreign languages")b. While we speak with our vocal organs we converse with our whole bodies. In addition to the words we use we convey a whole variety of information to others with our bodies. This is non-verbal communication.c.It refers to the communication between the people with different cultural backgrounds.d. It refers to the rules and procedures that govern the way things are going to proceed.e. It means an element of the behavior, appearance, etc., of one organism that is received by the sense organs of a second organism and affects its behavior.f. Culture means:1.The arts, customs, and habits that characterize a particular society or nation.2.The beliefs, values, behavior and material objects that constitute a people's way of life.g. communication: the exchange of information between people, e.g. by means of speaking, writing, or using a common system of signs or behaviors. There are source of information, encoder, code, channel, decoder, retrieval of information.III. Short answers.Best examples：You complain to your instructor about your course credits through telephone. Two blind people exchange ideas in Braille. Not so good examples; An orator delivers a speech to a large gathering. You send an email message to an American friend.when you are alone with no one else being present , you can do anything you like, because you are not in a social situation. Once another person joins you, or even comes close enough that you two can see each other, your behavior is affected by his or her presence. That is mutual monitoring.a. human communicationb. animal communicationc. human-animal communicationd. human-machine communicatione. machine-to-machine communication4. they are of history, tradition, religion, value, social organization, customs, social development and systems.5. collectivist culture places little value on individual identity and great value on group identity. They have been labeled as ‘we’ cultures because the basic unit is the in-group or collective.IV. Case study1）Xiao Huang2）Xiao Huang3）English;4）Long time no see!;5）face to face;6）air;7）the disturbance of the passing airplanes; 8）Evelyn;9）Evelyn。

Unit Two Culture ShockⅠ.Fill in blanksa. In a formal western meal, y ou?re offered a second helping but you havThat was delicious bute already had enough. You should say “______”．I?ve already had plenty, thanks.b. Taboos are words, expressions, etc. that are considered as being _____ _ or ______. unpleasant, disgusting c. ______ is a culture that scores high on individualism. Individual cultured. Social distance refers to the degree of ______ or ______ between two c ultures. similarity, dissimilaritye. Because of their ______, individualistsgive little thought to the ______ of others. But collectivists care very mu ch what others in their groups think and do not like to be the targets of __ ____ and _______. independence, evaluations, scrutiny, criticismⅡ. Key Termsa. culture shockb. collectivist culturec. hospitalityd. politenesse. privacy在一个正式的西餐，你?再提供一次帮助但你已经有足够的。

参考资料Unit1municationAcrossCulturesReadingIInterculturalmunication：AnIntroductionprehensionquestions1. Is itstilloften thecasethat “everyone‟squickto blamethealien”in thecontemporaryworld?This isstillpowerfulintoday‘ssocialand politicalrhetoric. Forinstance,it isnotunmon intoday‘ssocietytohearpeoplesaythatmost,ifnotall,ofthesocialandeconomicproblemsare causedbyminorities andimmigrants.2.What‟sthedifferencebetween today‟sinterculturalcontactand thatof anytimein thepast?Today‘sinterculturalencountersarefarmorenumerousandofgreaterimportancethaninany timeinhistory.3.Whathavemadeinterculturalcontacta verymonphenomenoninour lifetoday?Newtechnology,in theformoftransportation and munication systems,hasaccelerated interculturalcontact;innovative munication systemshave encouraged andfacilitated cultural interaction; globalizationoftheeconomy has broughtpeopletogether; changes inimmigration patternshavealso contributedtointercultural encounter.4. Howdo you understand thesentence“cultureis everything and everywhere”?Culturesuppliesuswiththeanswers toquestions aboutwhat theworldlooks likeand howwe liveandmunicatewithinthatworld.Cultureteachesushowtobehavein ourlifefromthe instantofbirth. It isomnipresent.5.Whatarethemajorelements thatdirectlyinfluenceourperception andmunication?Thethreemajorsocio-culturalelementsthatdirectly influenceperception and munication areculturalvalues, worldview(religion), andsocialorganizations (familyandstate).6.Whatdoes one‟sfamilyteach himor her whileheor shegrows upin it?Thefamilyteaches thechildwhat theworldlooks likeandhisorherplaceinthatworld.7.Whyis it impossibleto separateour useof languagefromour culture?Becauselanguageisnotonly aformofpreservingculturebutalsoameansofsharingculture. Languageisanorganized,generallyagreed-upon,learnedsymbolsystemthatisusedtorepresent theexperiences withinaculturalmunity.8.Whatarethenonverbalbehaviorsthatpeoplecanattach meaning to?Peoplecan attachmeaning tononverbalbehaviorssuch asgestures,postures,facialexpressions, eyecontactandgaze, touch,etc.9. Howcan a free,culturallydiversesocietyexist?A free,culturallydiversesocietycanexistonlyifdiversityispermittedtoflourishwithout prejudiceand discrimination, both ofwhich harmallmembers ofthesociety.ReadingIITheChallenge ofGlobalizationprehension questions1.Whydoes theauthorsaythatour understanding of theworld has changed?Many things,such aspoliticalchangesand technologicaladvances,havechanged theworld very rapidly.In thepastmosthuman beingswereborn,lived,anddiedwithin alimited geographical area,neverencounteringpeopleofotherculturalbackgrounds.Suchanexistence,however,no longerprevailsin theworld.Thus,allpeoplearefacedwith thechallengeofunderstanding this changedandstillfastchangingworldinwhichwelive.2.Whata “global village”is like?Asourworldshrinksanditsinhabitantsbeeinterdependent,peoplefrom remotecultures increasinglyeintocontactonadailybasis.Ina―global village‖, membersofonceisolated groupsofpeoplehavetomunicatewithmembersofotherculturalgroups.Thosepeoplemaylivethousands ofmiles away orrightnextdoortoeach other.3.What is consideredasthemajor driving forceof thepost-1945 globalization?Technology,particularly telemunicationsand putersareconsidered to bethemajor driving force.4.Whatdoes theauthor mean bysaying that“the…global‟maybemorelocal than the…local‟”?The increasingglobalmobilityofpeopleand the impactofnewelectronicmediaonhuman municationsmaketheworldseem smaller.Wemaymunicatemorewithpeopleofother countriesthan with ourneighbors,and wemay bemoreinformedoftheinternationaleventsthan of thelocalevents.Inthis sense,―the‗global‘maybemorelocalthanthe ‗local‘‖.5.Whyis it important for businesspeopleto knowdiversecultures in theworld?Effectivemunicationmaybethemostimportantpetitiveadvantagethatfirmshavetomeetdiversecustomerne edson aglobalbasis.Succeedingin theglobalmarkettoday requiresthe ability tomunicatesensitively withpeoplefromothercultures,asensitivity thatisbased on an understandingofcross-culturaldifferences.6.Whataretheseriousproblems thatcountries throughout theworld are confronted with?Countriesthroughouttheworldareconfrontedwithseriousproblemssuch asvolatile internationaleconomy,shrinking resources,mounting environmentalcontamination,andepidemics thatknownoboundaries.7.What implications can wedrawfromthe caseofMichaelFay?Thiscaseshowsthatin aworldofinternationalinterdependence,the ability tounderstand andmunicateeffectivelywithpeople fromother culturestakes onextreme urgency. Ifweare unawareof thesignificantrolecultureplaysinmunication,wemayplacetheblame for munication failureonpeopleofother cultures.8.Whatattitudes arefavored bytheauthor towards globalization?Globalization,forbetterorforworse,haschanged theworldgreatly.Whetherwelikeitornot, globalization is allbutunstoppable.Itis already heretostay. Itis both afactand an opportunity.The challenges arenotinsurmountable.Solutions exist, andarewaitingtobe identifiedand implemented. Fromaglobalisticpointofview, thereishopeand faithin humanity.Translation纵观历史，我们可以清楚地看到，人们由于彼此所处地域、意识形态、容貌服饰和行为举止上存在的差异，而长久无法互相理解、无法和睦相处。

跨文化交际全部答案(总30页) -CAL-FENGHAI.-(YICAI)-Company One1-CAL-本页仅作为文档封面，使用请直接删除参考资料Unit 1 Communication Across CulturesReading IIntercultural Communication：An Introduction Comprehension questions1. Is it still often the case that “everyone‟s quick to blame the alien” in the contemporary worldThis is still powerful in today‘s social and political rhetoric. For instance, it is notuncommon intoday‘s society to hear people say that most, if not all, of the social and economic problems arecaused by minorities and immigrants.2. What‟s the difference between today‟s intercultural contact and that of any time in the pastToday‘s intercultural encounters are far more numerous and of greater importancethan in anytime in history.3. What have made intercultural contact a very common phenomenon in our life todayNew technology, in the form of transportation and communication systems, has accelerated intercultural contact; innovative communication systems have encouraged and facilitated cultural interaction; globalization of the economy has brought people together; changes in immigration patterns have also contributed to intercultural encounter.4. How do you understand the sentence “culture is everything and everywhere”Culture supplies us with the answers to questions about what the world looks like and how we live and communicate within that world. Culture teaches us how to behave in our life from the instant of birth. It is omnipresent.5. What are the major elements that directly influence our perception and communicationThe three major socio-cultural elements that directly influence perception and communication are cultural values, worldview (religion), and social organizations (family and state).6. What does one‟s family teach him or her while he or she grows up in itThe family teaches the child what the world looks like and his or her place in thatworld.7. Why is it impossible to separate our use of language from our cultureBecause language is not only a form of preserving culture but also a means of sharing culture. Language is an organized, generally agreed-upon, learned symbol system that is used to represent the experiences within a cultural community.8. What are the nonverbal behaviors that people can attach meaning toPeople can attach meaning to nonverbal behaviors such as gestures, postures, facial expressions, eye contact and gaze, touch, etc.9. How can a free, culturally diverse society existA free, culturally diverse society can exist only if diversity is permitted to flourish without prejudice and discrimination, both of which harm all members of the society.Reading IIThe Challenge of GlobalizationComprehension questions1. Why does the author say that our understanding of the world has changedMany things, such as political changes and technological advances, have changed the world very rapidly. In the past most human beings were born, lived, and died within a limited geographical area, never encountering people of other cultural backgrounds. Such an existence, however, no longer prevails in the world. Thus, all people are faced with the challenge of understanding this changed and still fast changing world in which we live.2. What a “global village” is likeAs our world shrinks and its inhabitants become interdependent, people from remote cultures increasingly come into contact on a daily basis. In a ―global village‖, members of once isolated groups of people have to communicate with members of other cultural groups. Those people maylive thousands of miles away or right next door to each other.3. What is considered as the major driving force of the post-1945 globalizationTechnology, particularly telecommunications and computers are considered to be the major driving force.4. What does the author mean by saying that “the …global‟m ay be more local than the …local‟”The increasing global mobility of people and the impact of new electronic media on human communications make the world seem smaller. We may communicate more with people of other countries than with our neighbors, and we may be more informed of the international events than of the local events. In this sense, ―the ‗global‘ may be more local than the ‗local‘‖.5. Why is it important for businesspeople to know diverse cultures in the worldEffective communication may be the most important competitive advantage that firms have to meet diverse customer needs on a global basis. Succeeding in theglobal market today requires the ability to communicate sensitively with people from other cultures, a sensitivity that is based on an understanding of cross-culturaldifferences.6. What are the serious problems that countries throughout the world areconfronted withCountries throughout the world are confronted with serious problems such as volatile international economy, shrinking resources, mounting environmental contamination, and epidemics that know no boundaries.7. What implications can we draw from the case ofMichael FayThis case shows that in a world of international interdependence, the ability to understand and communicate effectively with people from other cultures takes on extreme urgency. If we are unaware of the significant role culture plays in communication, we may place the blame for communication failure on people of other cultures.8. What attitudes are favored by the author towardsglobalizationGlobalization, for better or for worse, has changed the world greatly. Whether we like it or not, globalization is all but unstoppable. It is already here to stay. It is both a fact and an opportunity. The challenges are not insurmountable. Solutions exist, and are waiting to be identified and implemented. From a globalistic point of view, there is hope and faith in humanity.Translation纵观历史，我们可以清楚地看到，人们由于彼此所处地域、意识形态、容貌服饰和行为举止上存在的差异，而长久无法互相理解、无法和睦相处。

超星跨文化交际课后答案第一题：什么是跨文化交际？跨文化交际是指在不同文化和语境中进行有效的沟通和理解。

它涉及到人与人之间的交流、理解和互动，突出了不同文化之间存在的语言、价值观、信仰、习俗等方面的差异。

第二题：为什么跨文化交际重要？跨文化交际对于个人和组织来说都非常重要。

对个人而言，跨文化交际可以帮助他们开阔视野，增加对不同文化的理解和尊重，提高他们的全球意识。

对组织而言，跨文化交际可以帮助他们打入国际市场，与不同文化背景的客户和合作伙伴建立良好的关系，提高竞争力。

第三题：请列举并解释五个跨文化交际的要素。

1.语言：不同语言之间存在着差异，包括词汇、语法结构、发音等方面。

在跨文化交际中，语言是一种重要的沟通工具，要善于运用语言技巧来解决交流障碍。

2.非语言表达：除了语言外，还有许多非语言的方式来进行交流，比如姿势、表情、眼神、肢体动作等。

在跨文化交际中，要注意非语言表达的差异，避免因为非言语沟通的误解而引发冲突。

3.价值观：不同文化背景的人对于价值观的看法有所不同。

比如，对于一个文化来说，个人主义可能被强调，而对于另一个文化来说，集体主义可能更受重视。

了解不同文化的价值观差异，可以帮助我们更好地理解对方。

4.礼仪习俗：不同文化之间存在着各种不同的礼仪习俗。

比如，有些文化在见面时会握手，有些文化则会鞠躬。

了解并尊重对方的礼仪习俗，可以在交流中避免冲突和误解。

5.跨文化意识：跨文化意识是指对不同文化之间的差异和联系有充分的认识和敏锐的觉察。

它包括对自己文化的理解和认同，对其他文化的尊重和欣赏，以及在跨文化交际中灵活应对的能力。

第四题：列举并解释五个有效的跨文化交际策略。

1.学习对方的语言：学习对方的语言可以帮助我们更好地理解对方，并且可以展示我们对对方文化的尊重。

即使只是掌握一些简单的常用语，也能在交流中起到积极的作用。

2.尊重对方的差异：在跨文化交际中，我们应该尊重对方的差异，避免将自己的观念强加于对方。

跨文化交际定义题含解答共10题1. 请解释什么是跨文化交际？跨文化交际是指不同文化背景的人之间进行交流和互动的过程。

它涉及了语言、行为、价值观、信仰、习俗等方面的差异，需要理解和尊重不同文化之间的差异。

2. 解释一下跨文化交际的重要性。

跨文化交际的重要性在于促进不同文化之间的理解、合作和和谐。

它有助于消除误解、降低冲突，同时促进跨文化团队的有效合作和全球化交流。

3. 请说明跨文化交际的挑战和障碍。

跨文化交际面临的挑战和障碍包括语言障碍、文化差异、非语言沟通的误解、刻板印象和偏见、文化冲突等。

这些因素可能导致误解、沟通障碍和文化冲突。

4. 什么是文化差异？文化差异指不同文化之间在价值观、信仰、社会规范、行为方式等方面的差异。

它涉及语言、礼仪、态度、信仰体系、社会结构等多个方面的差异。

5. 解释一下非语言沟通在跨文化交际中的重要性。

非语言沟通包括身体语言、面部表情、姿势、眼神接触等。

在跨文化交际中，非语言沟通比语言更具有普遍性和直观性，可以传达情感、意图和文化信息。

6. 请说明文化敏感性在跨文化交际中的作用。

文化敏感性指对不同文化背景的人的文化特点和行为方式的敏感和理解。

在跨文化交际中，文化敏感性有助于避免冲突、促进相互尊重和合作。

7. 解释一下文化冲突在跨文化交际中的影响。

文化冲突指由于不同文化之间的差异而引起的摩擦、误解和冲突。

它可能导致沟通失败、误解加剧、关系破裂和业务问题等。

8. 请说明文化智商（Cultural Intelligence）的概念。

文化智商是指在跨文化环境中适应和应对的能力。

它包括对不同文化的知识、理解和能力，以及适应和调整自己的行为、沟通和解决问题的能力。

9. 请解释跨文化交际的适应性和灵活性的重要性。

跨文化交际的适应性和灵活性指在不同文化环境中调整和改变自己的行为和方式。

它有助于建立良好的跨文化关系，减少文化冲突，并提高沟通的效果。

10. 解释一下文化同化和文化包容的概念。