商务通用

商务礼仪真实案例（通用17篇）商务礼仪真实案例篇1一时的失误有个高校毕业生小赵，分到某大酒店公关部经过几年的艰苦奋斗，勤恳工作，被聘为科长。

一次，酒店接待一位前来投资的大老板，经理把接待任务交给小赵，小赵仔细预备，可是一不当心，客人主宾位弄错了，由于非常繁忙，大家都未发觉，等发觉时已经迟了。

结果这次投资项目告吹了，小赵也被调离了公关部。

【分析】主宾座次，这是礼仪问题，座位弄错，就是对客人的不敬重。

由此可见，或许这是一个很偶然的，很小的疏忽，但一不当心，就会因小失大。

因此，酒店接待中，事无大小，都必需严格根据酒店礼仪的规章来处理，讲究接待艺术。

商务礼仪真实案例篇2"难不倒'的服务香港丽晶酒店的礼宾服务在全香港五星级豪华酒店中是数一数二的佼佼者。

丽晶礼宾部的主管考夫特先生说：如何关怀客人，如何使客人满足和兴奋是酒店服务最重要的事情。

考夫特先生在1980年丽晶开业时就从事礼宾工作。

多年来，每个到过丽晶，每个接受过考夫特先生亲自服务的客人无不为他供应的"难不倒'服务所折服。

一次，客人在午夜提出要做头发，考夫特先生和值班的几位酒店员工快速分头忙着联系美容师，预备汽车，15分钟内就把美容师接到酒店，引入客人房内，客人感动地说这是奇迹。

又有一次，一对美国夫妻想到中国内地旅游，但要办签证，可他们只在动身的前一天才提出来。

考夫特先生马上派一名工作人员直奔深圳，顺当地办完手续。

他说："时间这么紧，只有这个方法，因此，再累再苦也得去。

'有人问考夫特先生，假如有人要上等特别年份的香槟酒，而酒店中没有怎么办?考夫特先生说："毫无疑问，我要找遍全香港。

实在满意不了客人，我会登记香槟酒的名称及年份，发传真去法国订购，并向客人保证，他下次再来丽晶时，肯定能喝上这种香槟酒。

【分析】当然，我们不行能完全像考夫特先生那样，或许我们的酒店也不具有这种条件。

但是，这种做酒店服务所应当具备的全心全意为客人服务的精神和意识，是我们每个优秀员工都必不行少的。

商务接待礼仪（通用11篇）商务接待礼仪篇1商务交往中，经常要有公司与公司之间、部门与部门之间、公司与客户之间的往来。

礼貌专业的迎送代表着一个公司的整体形象，同时也能够看出接待人的基本素质、层次和水平。

商务接待迎送宾客至关重要，如果处理不好，会在后期的合作或者交往中受到影响，也会给公司的形象打折扣。

商务接待迎送，主要是指因为商务需要而安排的迎接与送别，目的是为客人供给方便，尽地主之谊，有利于商务关系的融洽，有效的推进双方工作的进行。

迎来送往作为常见的社交礼节，在国际交往中和组织间交往中不可缺少，对来访客人，应视其身份、两国或两组织间关系、活动的性质等因素，安排相应的迎送仪式。

1、迎送时间了如指掌掌握客人的到达和离开时间，准时的迎送。

迎送人员必须准确的掌握宾客乘坐的`飞机、火车、传播的抵达离开时间，以便及时的做好迎送的准备工作。

为了不影响迎送以及表示对宾客的尊重，迎送人员最好是在提前一小时到达迎送地点。

如果宾客时间上发生变化，迎送人员能够及时安排，做好应急处理。

如果是第一次见面的客人，最好准备一个小牌子，牌子上清楚的写出“某先生（同志、小姐、女士）欢迎您的到来！”2、迎送宾客语言技巧语言表达是迎送人员与宾客沟通的基本工具，所以语言表达技巧是迎送人员必须掌握的。

迎送宾客要遵循热情、主动、亲切的语言技巧。

来宾一到，迎宾的主迎人员要立即上前握手，并致词欢迎，如“您好！欢迎您光临尸‘一路辛苦了[”等。

如客人较拘谨时，主人应主动与之寒暄，语气应热情、诚恳。

如是节假日迎宾，还应致以节日的问候。

如宾客是首次来访，互不相识，宾主见面时应互作介绍。

一般来讲，迎宾者应主动上前，“自报家门”，并由主方的交际人员或迎宾人员中身份最高者，将迎宾人员的姓名、职务介绍给来宾。

如果还有主迎人员在来宾下榻处等候，要事先向来宾说明，以使来宾有所准备。

注意事项：1、别在谈话中说一些讨人嫌的话，否则光看你的态度，客户就会受不了。

2、配合对方的步调。

商务合作合同书样本（通用5篇）商务合作合同书样本1甲方：_________法定代表人：_________住址：_________邮编：_________联系电话：_________乙方：_________法定代表人：_________住址：_________邮编：_________联系电话：_________鉴于：1．甲方拥有国家正式授予的音像、软件、电子出版物、图书杂志的出版和发行权，拥有进行网络电子商务的合法权利。

甲方长期从事音像、软件的制作出版和发行，具有广泛的市场基础，同时甲方一直致力于计算机软件和网络应用软件的开发，在电子商务的应用软件及企业内部外部的计算机管理方面具有长期的开发经验和应用背景。

2．乙方作为具有出版物合法经营权利的单位在国内及市场上有着广泛的知名度，乙方对于电子商务的发展也有着深刻的认识，愿意积极地参与并利用电子商务开展经营活动。

乙方也希望通过与甲方的合作加快应用电子商务的进度，以最快的速度极大的占领市场，提高经济效益。

3．甲乙双方本着发挥各自在节目制作、出版、发行和零售领域的优势，互利互惠，共同促进电子商务在中国应用的目的进行合作。

故此，甲乙双方经协商一致，在存在的以上合作基础的前提和合作总原则的指导下，达成电子商务合作协议，协议如下：21世纪的今天，全球好像都进入了知识经济时代。

由于互联网一词的家喻户晓，使互联网的用户遍及全球，不仅促进了电子商务的迅猛发展，也加快了信息传播的速度。

接下来小编为你带来电子商务合作合同，希望对你有帮助。

第一条名词定义除非本合同的条款或者内容中另有规定，以下名词具有如下意思：1．音像产品：由国内正式出版、发行或经国家有关部门批准直接进口的以模拟及数字方式保存的主要用于连续播放的由国家管理部门定义为音像制品加以管理的产品，目前的主要形式有cd、vcd、dvd、录音带、录像带等。

2．软件产品：用于计算机和其他具有强大计算功能的设备使用的可以用于进行再次开发创作，或可以作为再次开发创作其他产品的基础工具的产品。

商务英语范文第一篇Dear Mr. XXX,We learn from ABC Co. ltd., New York that you are a leading exporter in your country. We are, at present, very much interested in importing your goods and would appreciate your sending us catalogue, sample books or even samples if possible.Please give us detailed information on CIF Guangzhou prices, discounts, and terms of payment.Should there be any items new to the . market, kindly let us know and send samples if available.We hope this will be a good start for a long and profitable business relation, and we assure you of our close attention to your offers.Sincerely,商务英语范文第二篇TuesdayDear Xiao Wang:I wonder if I could borrow your electronic dictionary for a few days. Now I am translating some important articles. There are many new words which I have to look up the dictionary usually. I just have a paper dictionary but of course it’s not as convenient as the electronic one, which has a bad effect upon my velocity of my translating. So I think your electonic dictionary is more suitable for me to complete my work. I promise that I must be very careful of your dictionary and make no damage done on it. Thank you very much!Yours everSam商务英语范文第三篇Replying to an enquiry Ex 7: Sample answer: (219words)Dear Mr ZampieriWith reference to your letter dated 14 June, in which you requested information about A Cut Above, please find enclosed details about our company and the services we offer.Our aim is always to provide our clients with the best combination of food, entertainment and location. By choosing A Cut Above, you can relax and enjoy your special occasion while we do all the work. Events catered for by A Cut Above include corporate functions such asconversations and Christmas balls and also family celebrations such as birthdays, weddings and anniversaries.A Cut Above offers a variety of services from simply providing a gourmet menu to helping you choose the right venue and organise entertainment. We specialise in using our experience to meet your needs. To help us achieve this aim, we always arrange a meeting with a new client well before the date of any event in order to discuss the various possibilities.As you can appreciate, we are unable to give quotations before our initial briefing with a client as price per head varies with the choice of menu.To arrange a meeting or for any further information, please do not hesitate to contact myself or Elena Polidoro on 01623 713698.A Cut Above looks forward to hearing from you.Yours sincerelySinead Welsh商务英语范文第四篇good morning, my name is jack, it is really a great honor to have this opportunity for a interview, i would like to answer whatever you may raise, and i hope i can make a good performance today, eventually enroll in this prestigious university in september. now i will introduce myself briefly,i am 21 years old,born in heilongjiang province ,northeast of china,and i am curruently a senior student at beijing XX major is packaging i will receive my bachelor degree after my graduation in the past 4 years,i spend most of my time on study,i have passed CET4/6 with an ease.And i have acquired basic knowledge of packaging and publishing both in theory and in practice. besides, i have attend several packaging exhibition hold in Beijing, this is our advantage study here, i have taken a tour to some big factory and company. through these i have a deeply understanding of domestic packaging industry. compared to developed countries such as us, unfortunately, although we have made extraordinary progress since 1978,our packaging industry are still underdeveloped, mess, unstable, the situation of employees in this field are awkard. but i have full confidence in a bright future if only our economy can keep the growth pace still.I guess you maybe interested in the reason itch to law, and what is my plan during graduate study life, i would like to tell you that pursue law is one of my lifelong goal,i like my major packaging and i won\'t give up,if i can pursue my master degree here i will combine law with my former education. i will work hard in thesefields ,patent ,trademark, copyright, on the base of my years study in department of p&p, my character?I cannot describe it well, but i know i am optimistic and confident. sometimes i prefer to stay alone, reading, listening to music, but i am not lonely, i like to chat with my classmates, almost talk everything ,my favorite pastime is valleyball,playing cards or surf online. through college life,i learn how to balance between study and entertainment. by the way, i was a actor of our amazing drama club. i had a few glorious memory on stage. that is my pride.商务英语范文第五篇Good afternoon .I am of great hornor to stand here and introduce myself to you .First ofall ,my english name is ...and my chinese name is ..If you are going to have a jobinterview ,you must say much things which can show your willness to this job ,such as ,it is my long cherished dream to be .and I am eager to get an opportunity to do...and then give some examples which can give evidence to .then you can say something about your hobbies .and it is best that the hobbies have something to do with the job.What is more important is do not forget to communicate with the interviewee,keeping a smile and keeping your talks interesting and funny can contribute to the success.I hope you will give them a wonderful speech .Good luck to you !商务英语范文第六篇DearThank you for your comments.A copy of your letter has been forwarded to the author for his response. I am sure you will be hearing from him in the near future. I am pleased that you found our article informative and hope that you will continue to read our publication. Should you have any comments or questions in the future,please do not hesitate to write to this office.We value our readership and are proud to have you as a member of our family of subscribers. 商务英语范文第七篇GUARANTEEFOR VALUE RECEIVED， the undersigned hereby guarantee absolutely and payment of the within Note and agree to pay all cost of collection，legal expenses and attorneys\' fees，incurred or paid by the holder of the within Note in the collectionand/or enforcement of said Note and the enforcement of this Guaranty.No renewal orextension of said Note， no release orsurrender of any security for said Note or this Guaranty，no release of any person primarily or secondarily liable onsaidNote(including any maker， endorser or guarantor)，no delay inthe enforcement of payment of said Note or this Guaranty and no delay oromission in exercising any right or power under said Note on this Guarantyshall affect the liability of any of the undersinged hereunder. The waives presentment， protest，demand， notice of dishonor ordefault，notice of acceptanceof this Guaranty and notice of any kind with respect to said Note or this Guarantyor the performance of the obligation under said Note or Guaranty.________________________(SEAL)________________________(SEAL)商务英语范文第八篇DearEveryone here at [name of firm] was saddened to learn of [name of employee] sudden illness.We know that this came on without any warning and while the proceeds from the group policy insurance coverage will defray a substantial amount of the medical costs， you may have need for some additional financial assistance to see you through this difficult time.Please do not hesitate to call on us if you need our assistance in this area. We consider [name of employee] to be one of our most valuable employees and a fine individual as well and would be most appreciative if you will let him know that we are all thinking of him商务英语范文第九篇DearThis is to inform youthat we have carefully reviewed your estimate on the parking lotrefurbishing. We are planning to contract with you for this work.We are unable to letthis contract immediately， as finalapproval of expenditures of this nature must come from the head office in NewYork.DearWe have received yourletter acknowledging receipt of the items we mailed to you and noticing us tocancel shipment of your order for those items which are back ordered.We will be issuing youa refund as soon as we have completed the necessary paperwork for your account.We would like to takethis opportunity to thank you for shopping through [name] Our new [specify] catalogshould be arriving at your home shortly， and I believe you will be pleased by some of the beautiful choicesour buyers have made this season.Thank you for yourpatience and understanding and for providing us with the opportunity to be ofservice to you.商务英语范文第十篇DearThank you for yourorder. At this time we cannot fill your order due to an unexpectedshipment delay from our overseas suppliers.We will hold yourorder for arrival of the merchandise， and ship shortly thereafter. Unfortunately， we cannot provide you with a specific shipping date at this time.Thank you for youranticipated patience in this matter.商务英语范文第十一篇Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly商务英语范文第十二篇Electronic mail,or e-mail for short,is an entirely new way of communication by means of fast,inexpensive,highly efficient and convenient,e-mail is so popular in developed countries that it is difficult to imagine modern life without it.Nowadays, millions of computers all over the world have been connected to form a global network called can send or receive by e-mail a variety of information and documents such as letters,papers, video and audio files to anyone in over 170 countries in a short harriers are not a problem, because internet software is capable of translating your mail into whatever language you want. you can also store,,edit,compile and search your e-maih most importantly,e-mail helps us overcome space and time limitations in communication.With the rapidly growing popularity of computers and the fast expansion of the information highway,wider and wider applications of internet e-mail will be developed and e-mail will soon become an indispensable means of communication.商务英语范文第十三篇Dear Mr ZampieriWith reference to your letter dated 14 June, in which you requested information about A Cut Above, please find enclosed details about our company and the services we offer.Our aim is always to provide our clients with the best possible combination of food, entertainment and location. By choosing A cut Above, you can relax and enjoy your special occasion while we do all the work. Events catered for by A cut Above include corporate functions such as conventions and Christmas balls and also family celebrations such as birthdays, weddings and anniversaries.A Cut Above offers a variety of services from simply providing a gourmet menu to helping you choose the right venue and organise entertainment. We specialise in using our experienceto meet your nees. To help us achieve this aim, we always arrange a meeting with a new client well before the date of any event in order to discuss the various possibilities.As you can appreciate, we are unable to give quotations before our initial briefing with a client as price per head vaires with choice of menu.To arrange a meeting or for any further information, please do not hesitate to contact myself or Elena Polidoro on 0123 4578.A Cut Above look forward to hearing from you.Yours sincerelySinead Walsh商务英语范文第十四篇Gentlemen：This is to inform you that we are unable to make delivery on the above referenced purchase order on the date indicated.We should have our merchandise ready to ship within 10 days of the original delivery date and we hope that you can hold off until that time.We did want to inform you of this delay as soon we were advised in order to give you as much time as possible to make alternate arrangements， if necessary. We can assure you，however， that if your order remains in force we will expedite delivery to you as soon as we have received the merchandise.Please accept our apology for this delay and thank you for your understanding.。

商务合作协议范本(通用7篇)商务合作协议范本篇1甲方：乙方：甲乙双方经平等、友好协商，根据《中华人民共和国合同法》的规定，就甲方在乙方的_________（以下简称________）上进行产品销售的合作达成如下协议，并愿意在此基础上双方共同遵守，精诚合作，互相支持，共同发展。

第一章总则1、合作内容：甲方是拥有包括品牌、设计、生产、经销及零售实体。

乙方是一家专注于从事向消费者的____________运营的公司，乙方以自身的技术实力和在_________方面的.运营经验和能力，合作双方共同运营以销售甲方拥有的品牌商品为目的的___________平台。

2、合作条件：甲方品牌在互联网上的商标使用权，商标使用权再授权，以及产品的分销权、零售权。

乙方拥有建设并运营面向最终消费者的__________网上___________的能力。

3、合作方式：甲方通过互联网等的形式向最终消费者销售可授权的品牌商品，乙方为甲方该项业务提供外包运营服务，该外包运营服务包括网店建设、网店运营、客户服务、收款结算等服务。

乙方负责物流配送。

双方建立__________战略合作关系。

甲方并按本协议第三章的约定向乙方支付建设及运营服务费。

4、合作期限：自本协议签订之日起至______年_____月____日。

第二章权利及义务1、甲方权利及义务（1）甲方保证在互联网上所销售商品的合法性，并对所提供的所有产品承担所有责任，包括并不限于知识产权、产品质量等。

（2）甲方制定网上合作平台的产品零售指导价格。

甲乙双方共同制定面向会员的促销原则，乙方可在该原则下制定促销计划，经甲方同意后方可执行具体促销计划。

（3）甲方负责提供网上合作平台所售商品并保证稳定的库存。

（4）甲方应主动向乙方提供为建设网上合作平台所需要的有关产品图片、信息、介绍、市场及宣传等文档内容。

甲方负责办理网上经营许可的各种资质（食品生产许可证、食品流通许可证等）。

（5）甲方有义务依照双方共同制定的客户服务规范对网站销售的产品进行三包政策和退换货处理。

商务合作合同协议通用范本（20篇）随着市场经济的发展,酒店与各方的关系日趋复杂,越来越多的酒店开始意识到,企业之间的关系既有合作也有竞争,那么签订酒店合作经营合同需要注意什么呢?下面是小编为大家精心整理的商务合作合同协议通用（20篇），希望对大家有所帮助，欢迎阅读与借鉴，感兴趣的朋友可以了解一下。

商务合作合同协议篇1甲方：________地址：________乙方：________地址：________丙方：________地址：________甲、乙、丙三方经友好协商，以自愿、平等互利为原则，就乙方经销甲方之“________”系列产品，丙方作为乙方的担保人，三方达成如下协议：一、甲、乙双方的权利义务1、甲方是“________”系列产品的供应商，乙方是经销商。

2、销售范围：甲方指定乙方在省市区内销售甲方产品，但甲方保留在此区发展新客户的权利。

3、乙方作为甲方的经销商，应尽经销商的责任。

在上述区域应按甲方销售策略销售要求，尽最大努力将甲方产品售进所有的大、中、小型零售客户及二级批发客户，需达到a、b店100%覆盖率，批发店80%覆盖率，如有新的a、b店及批发店诞生，也应及时接洽和供货，并确保不出现缺货现象。

甲方也应保证供应足够的货源。

5、产品的品种、型号、规格、花色由订单、收货单确定，最终以收货单为准。

6、运输及运费计算：使用铁路运输的，甲方将以产品到岸价的形式向乙方供，即甲方负责将产品发运到乙方所属地区火车站的运费，而乙方将负责货物在当地火车站到乙方仓库的一切装卸杂费；使用其他运输方式的另行约定。

7、货物残损、退换：乙方在验收时发现短少或包装上有缺陷，导致影响销售，应立即于送货单上注明，并请送货的部门签名作证；乙方有义务提供有关单证给甲方，以便甲方向保险公司索赔，如乙方没有注明或不履行提供单证义务的，甲方视乙方为全部签收正确。

如发生产品质量问题不能销售时，经甲方质检部门检验并出具证明，凭有关证明由甲方为乙方换货，换货一般三个月统一进行一次，具体日期另行通知。

商务活动礼仪（通用20篇）商务活动礼仪第1篇低头看脚尖：“我心事重重，萎靡不振”;拖脚走：未老先衰，暮气沉沉;跳着走：心浮气躁;走出内八字或外八字;摇头晃脑，晃臂扭腰;左顾右盼，瞻前顾后：会被误解，特别是在公共场合很易给自己招麻烦;走路时大半个身子前倾：动作不美，又损健康;行走时与其他人相距过近，与他人发生身体碰撞;行走时尾随于其他人时候，甚至对其窥视围观或指指点点，此举会被视为“侵犯人权”或“人身侮辱”;行走时速度过快或过慢，以至对周围人造成一定的不良影响;边行走，边吃喝;与早已成年的同性行走时勾肩搭背，搂搂抱抱.商务活动礼仪第2篇三、商务礼仪的三个方面主要作用1、提高个人素质：商务人员的个人素质是一种个人修养及其表现。

如在外人面前不吸烟、不在大庭广众前喧哗。

2、维护个人和企业形象：商务礼仪最基本作用是“减灾效应”：少出洋相、少丢人、少破坏人际关系。

如果遇到不知事情，最稳妥方式是紧跟或模仿，以静制动。

3、有助于建立良好的人际沟通：例如，拜访别人要预约，且要遵时守约，提前到可能会影响别人的安排或正在进行的事宜;又如秘书接听找老总的电话，先告对方要找的人不在，再问对方是谁、有何事情。

总的来说，其作用在于内强素质，外强形象。

四、商务礼仪的基本理念商务礼仪最重要的就是四个字：尊重为本。

从专业角度来讲，有两个层面：自尊与尊重他人。

五、其他的基本礼仪着装佩戴首饰方面规范体现四个方面： 1、符合身份：以少为佳，提倡不戴，一般不多于三种，每种不多于两件如夏天，商务人员应着正式西装; 2、善于搭配：如穿无袖旗袍、高筒薄纱手套去参加高级晚宴，戒指应戴在手套里(新娘除外);少女穿短裙去Party，脚链戴在袜子外(建议腿型好的或走路姿势好的少女才戴脚链) 3、遵守惯例：遵循同质同色，遵守习俗原则，如配玉坠男戴观音女戴佛;戒指戴左手;戒指戴在食指表示想结婚、戴中指表示已有爱人，戴无名指表示已婚，戴小拇指表示独身，拇指不戴戒指。

商务职场礼仪（通用10篇）商务职场礼仪篇1某局新任局长宴请退居二线的老局长。

席间端上一盘油炸田鸡，老局长用筷子点点说："喂，老弟，青蛙是益虫，不能吃。

'新局长不假思考，脱口而出："不要紧，都是些老田鸡，已退居二线，不当事了。

'老局长闻听此言立刻脸色大变，连问："你说什么?你刚才说什么?'。

新局长本想开个玩笑，不料说漏了嘴，触犯了老局长的自尊，顿觉尴尬万分。

席上的友好气氛尽被破坏，幸亏秘书反应快，赶忙接着说："老局长，他说你已退居二线，吃田鸡不当什么事。

'气氛才有点缓和。

评析：表面看起来，是这位新局长没有留意老局长的心态想显示点幽默，结果因比方用词不当而弄巧成拙，其实是新局长内心深处隐蔽的某些想法，因过于得意而不由自主地流露出来。

所以，无论从语言运用上，还是从个人思想、品质、性格上看，这位新局长都欠修养。

从谈话中的礼仪要求来说，应留意对方的心理忌讳，对心境不同的人说不同的话，清代《治家格言》中就说："莫对失意人谈得意事。

'商务职场礼仪篇2经过这次商务礼仪培训，才知道一个人的言行举止在商业活动中是如此的重要，才知道一个人的言行举止中蕴含了如此多的东西，也才知道礼仪一词所涵盖的文化跟修养!我们首先学习了礼仪的概念，以及礼仪所涉及的各个方面，课堂中还不时有同学的演习，老师的示范，听来也简单接受，更可以依据所学习的礼仪学问来衡量自己!由于一个人的底蕴跟内涵并不是很简单就可以被别人发觉的，所以我们需要礼仪，这扇展现自己的窗户，中国是一个礼仪之邦，在一个随时都在推销自己的商业化年月，我们更需要标准专业的礼仪!有礼走遍天下，无礼寸步难行。

对于公司前台这个岗位，礼仪是工作中必不行少的一门学问。

公司前台是一个单位的脸面和名片，作为前台工作人员，把握前台商务礼仪，这对于塑造公司形象有着特别重要的作用。

然而礼仪就是人与人沟通中所必需的诚意，敬重!假如一个人连最基本的礼仪都没有，又怎么能引导客户对公司产生良好的印象呢。

商务英语对话范文1第一次和客户见面，找到人后再相互问候A：对不起，请问您是Blood先生吗?Excuse me! Are you Mr Blood?B：是的，正是。

Yes, that’s right.A：噢!xxx先生，您好!很荣兴认识您(很高兴认识您)How do you do,Mr Lin! It’s my pleasure to see you.B：我也很荣幸(我也是)Me too.商务英语对话范文2第一次和客户见面A：您好吗?Wise先生，很高兴认识您。

How do you do? Mr Wise. Glad to meet you! B：您好!xxx先生，我也很高兴认识您。

How do you do! Mr Li. Glad to meet you too.状况2：和老客户见面A：嗨!Johnson先生，您好吗?Hello! Mr Johnson, How are you?B：嗨!Bill先生，我很好，谢谢，您呢? Hello! Mr Bill, fine, thank you, and you?A：我也很好，谢谢，很高兴再见到您。

I’m fine to o, thank you. Glad to see you again. B：我也是(我也很高兴再见到您)Me too.商务英语对话范文3和老客户见面相互问候家人及生意 A：哈喽!Rown先生，很高兴又见到您。

Hello !Mr Rown, glad to see you again. B：嗨!Lisa，你好吗?Hello! Lisa, how are you?A：很好，谢谢，那么您呢?Very fine, thank you, and you?B：我也很好。

I’m fine too.A：家人如何?How is/are your family?B：他们都很好，谢谢They are fine, thank you.A：生意如何?How is your business?B：很好(xxx虎/不太好/还不错/和平常一样)Very good(just so so/not very good/not bad/It’s the same as usual) A：旅途如何?How was your trip?B：很好，但是我有点累，因为飞行很长。