Alphabetical Acronyms按字母排序
ADR
AverageDaily Rate.The average realised price per room sold in a hotel or channel.Totalrooms revenue divided by total rooms sold
日均房价：在酒店或其他渠道的平均销售房价。总房间销售额除以销售房间数
Affiliates
Independentinternet sites who provide a click-through link to group owned website andreceive a commission when a booking is made
联盟网页：独立的网站提供集团网页的链接，从而由此得到的预定
ANZSP
Australia,New Zealand and South Pacific
澳大利亚，新西兰和南太平洋
APRM
Asia-PacificRisk Management
亚太地区风险管理
ARI
AverageRate Index
Calculatedby dividing the hotel’saverage room rate by the average of the competitor set market rate
平均房价指数：酒店平均房价除以市场同期竞争者平均房价
BAT Forecast
BusinessAlignment Team Forecast
商业联盟预测
BCE
BrandedConsumer Experience
品牌宾客体验
BFR
BestFlex Rate
最优上门散客价
BTA
BusinessTravel Agent - the same as TMC –Travel Management Company
商务旅游旅行社
C&I
Conferenceand Incentive会议和奖励
Thetwo sales segments relating to conference and incentive group travel
CAM
CapitalAsset Management
资本资产管理
CAP
ComplianceAssurance Process.
担保依法纳税措施
CAPEX
CapitalExpenditure
资本支出
CCA
Capitalconstruction authorization
基本建设批准
CMH
CompanyManaged Hotel.Includes hotels that are owned and operated hotels, and thoseoperated under management agreement
酒店管理公司：包括自行经营酒店方和酒店管理方
Competitive Set
GMdefined local hotels (usually four or five) with which a particular hotelcompetes
竞争对手
Confirmation
Thepercentage of offered calls in a CRO that actually turn into bookings. 确认预定百分比
COO
ChiefOperating Officer
首席营运官
COS/COGS
Costof Sales or Cost of Goods Sold
销售成本
CPC
CustomerProfit Contribution.The revenue supplied by a customer in ayield contribution model, minus the cost undertaken to service, complete thesale and the displaced revenues (‘Displacement’is a measure of demandthat was declined as a result of accepting this business.)
客户利润贡献
在收入贡献模型中，来自客户的收入减去所发生的服务成本，就得到销售与因(业务)替代分流的总利润．其中所谓的替代分流是指由于使用本业务而减少的对其它业务的需求
CRM
ClusterRevenue Manager.A Revenue Manager with responsibilities for more than one hotel
区域收益管理经理：其职责超过1家酒店
CRO
CentralReservations Office
中央订房办公室
CROCCE
CashReturn on Cash Capital Employed
使用资本额的现金收益
CRS
CentralReservation System.Holidex Plus being rolled out globally replacing Holidex andGlobal II
中央预定系统
CSA
ControlSelf-Assessment (online internal control questionnaire)
