Unit 3 Making appointments

关于预约的小作文英语Title: Making Appointments: A Guide to Effective Communication。

In today's fast-paced world, making appointments has become an essential aspect of our daily lives. Whether it's scheduling a meeting with a colleague, booking a doctor's appointment, or arranging a haircut at the salon, effective communication is key to ensuring that appointments are made smoothly and efficiently. In this guide, we will explore the essential steps and strategies for making appointments effectively.1. Identify Your Purpose: Before reaching out to schedule an appointment, it's important to clearly identify the purpose of your meeting or visit. Whether it's aroutine check-up, a business discussion, or a personal appointment, having a clear understanding of your purpose will help streamline the scheduling process.2. Choose the Right Communication Channel: Depending on the nature of the appointment and your relationship withthe person or organization you're scheduling with, choosethe most appropriate communication channel. This could be a phone call, email, online booking system, or even a face-to-face interaction. Ensure that the chosen channel aligns with the preferences of the other party for effective communication.3. Be Clear and Concise: When reaching out to schedule an appointment, be clear and concise in your communication. State the purpose of the appointment, preferred date and time (if any), and any specific requirements or preferences you may have. Providing all necessary information upfrontwill help avoid confusion and facilitate a quicker response.4. Be Flexible: While it's important to have preferred dates and times in mind, be prepared to be flexible, especially if the other party has limited availability.Offer alternative options for scheduling the appointment to increase the likelihood of finding a mutually convenient time.5. Confirm Details: Once the appointment is scheduled, always confirm the details with the other party to ensure accuracy. Double-check the date, time, location, and any other relevant information to avoid misunderstandings or missed appointments. Confirming details also demonstrates professionalism and reliability.6. Respect Timeframes: Respect the timeframes agreed upon for the appointment. Arrive promptly for in-person appointments or join virtual meetings on time. If you're unable to keep the appointment, notify the other party as soon as possible and reschedule accordingly.7. Follow-Up if Necessary: In some cases, follow-up communication may be necessary, especially if there are changes to the appointment details or if additional information is required. Stay proactive in your communication to ensure that all parties involved are informed and prepared.8. Express Gratitude: Regardless of the outcome, alwaysexpress gratitude to the other party for their time and assistance in scheduling the appointment. A simple thank you goes a long way in building positive relationships and fostering goodwill.In conclusion, effective communication is essential for making appointments smoothly and efficiently. By following these steps and strategies, you can ensure that your appointments are scheduled with clarity, professionalism, and respect for everyone's time. Remember to be clear, concise, and respectful throughout the process, and always express gratitude for the opportunity to connect.。

中职英语新大纲的附件及词汇表附件一语音项目表1. 基本读音（1）26个字母读音（2）英语国际音标符号的读音（3）基本元音和辅音的读音（4）单词的基本读音规则2.重音（1）单词重音（2）句子重音3.意群和语句的读音（1）连读和失去爆破（2）语调与节奏附件二交际功能项目表1. 问候与道别（Greeting and saying goodbye）2. 引荐与介绍（Introducing oneself and others）3. 感谢与道歉（Expressing thanks and making apologies）4. 预约与邀请（Making appointments and invitations）5. 祝愿与祝贺（Expressing wishes and congratulations）6. 求助与提供帮助（Asking for and offering help）7. 赞同与反对（Expressing agreement and disagreement）8. 接受与拒绝（Accepting and rejecting）*9.劝告与建议（Giving advice and making suggestions）*10. 投诉与责备（Complaining and blaming）*11. 表扬与鼓励（Praising and encouraging）*12. 指令与要求（Giving instructions and making requests）*13. 禁止与警告（Prohibiting and warning）*14. 询问与提供信息（Seeking and offering information）*15. 情感表达（Expressing feelings and emotions）*16. 讨价还价（Bargaining）注：标*号的是基础模块中“较高要求”和拓展模块应增加的项目。

CONTENTSMaking an AppointmentResponding to anAppointment Cancelling an AppointmentCenter Address 进行预约回应约定取消预约华尔街英语中心地址Being able to make and cancelan appointment is a part of ourdaily life and it is an importantskill in English. There are manyreasons that we need to makeappointments. Some of the mostcommon appointments arescheduling time for a facial ormanicure, or arranging a time fora service in your home, such asinstalling cable TV and internet.We may also need to makeplans to spend time with friendsor schedule a meeting with aclient, coworker, a manager, or aprofessor from university.制定和取消预约是我们日常生活中的一部分，也是很重要的一项英语技能。

需要进行预约的缘由有很多，一些最常见的情景有：定时间去做美容或美甲，以及为上门家政服务安排时间，比如安装电视宽带和网络。

我们可能还需要为了安排与朋友共度时光来制定计划，或是安排与客户，同事、经理，或大学里的教授会面。

Terminology - Types ofAppointments术语—常见的预约类型• An appointment - a formalarrangement to meet or visitsomeone at a fixed time and place日期来决定会面的时间时，进行预约还算容易。

初级新编剑桥商务英语第三版听力原文全文共10篇示例，供读者参考篇1Hi there! Here's a fun and simplified version of the listening passage from the Cambridge Business English Third Edition:Title: A Busy Day at the OfficeMy name is Peter, and I work in a big office. Today was a really busy day for me! In the morning, I had to answer lots of emails from customers. They had questions about our products, and I had to make sure to reply to them quickly.After that, my boss called a meeting with the whole team. We had to talk about a new project we're working on. Everyone had to share their ideas and opinions. It was a bit stressful, but we managed to come up with a great plan in the end.During lunchtime, I went out with my colleagues to grab some food. We talked about our weekend plans and shared funny stories. It was nice to take a break and relax for a bit.In the afternoon, I had a phone call with a client from another country. We had to discuss a partnership deal andnegotiate the terms. It was a bit challenging because of the language barrier, but we managed to find a solution that worked for both of us.By the time the workday was over, I was exhausted but proud of all the things I had accomplished. Being a part of a team and working together to achieve our goals is really rewarding.I can't wait to see what tomorrow brings at the office! Working in a busy office can be tiring, but it's also a lot of fun. I love my job!篇2Good morning, everyone! Today, I want to share with you some interesting things I learned from the Junior Cambridge Business English Third Edition listening exercises. It was super fun and I hope you enjoy listening to it as much as I did!In the first listening exercise, we heard a conversation between a customer and a sales assistant in a clothing store. The customer was looking for a red sweater but couldn't find the right size. The sales assistant was very helpful and suggested looking for a similar style in a different color. In the end, thecustomer found a beautiful blue sweater and was very happy with their purchase.Next, we listened to a phone call between a customer and a hotel receptionist. The customer was calling to make a reservation for a room, but all the standard rooms were fully booked. The receptionist offered a deluxe room at a discounted rate, which the customer happily accepted. It was great to see how they worked together to find a solution that made both parties happy.In another listening exercise, we heard a dialogue between two colleagues discussing their upcoming presentation. They talked about dividing the tasks and making sure everything was prepared on time. It was a good lesson in teamwork and organization, which are important skills to have in the business world.Lastly, we listened to a meeting between a manager and their team members. The manager discussed the company's sales targets and congratulated everyone on their hard work. They also talked about upcoming projects and how to improve communication within the team. It was inspiring to see how they worked together to achieve their goals.Overall, the listening exercises in the Junior Cambridge Business English Third Edition were not only educational but also a lot of fun. I learned a lot about how to communicate effectively in a business setting and how important teamwork and organization are. I can't wait to practice more and improve my English skills even further. Thank you for listening!篇3Hey guys, let's listen to the new Cambridge Business English Third Edition Listening.Unit 1: Making IntroductionsHey, my name is Amy. What's your name?Hi Amy, I'm Jack. Nice to meet you.Nice to meet you too, Jack. So, what do you do?I work in marketing. How about you?I'm in sales. Do you enjoy your job?Yes, I love it. How about you?I love it too. It's great to meet someone who enjoys their job.Unit 2: Talking about JobsHey, do you know what Jessica does for a living?I think she works in finance.Oh, that's cool. What about Tom?I heard he's a lawyer.Wow, that's impressive. And what do you do?I'm a teacher.That's awesome. I bet you're a great teacher.Unit 3: Making AppointmentsHey, are you free on Friday afternoon?I think so. What's up?Let's meet for coffee. How about 3 pm?Sounds good to me. See you then.Great. See you on Friday.Unit 4: Discussing PlansHey, do you have any plans for the weekend?Not yet. What about you?I'm thinking of going hiking. Do you want to come?That sounds fun. Count me in!Awesome. Let's make it a great weekend.Unit 5: Talking about TravelHey, have you ever been to Paris?Yes, I went last summer. It was amazing.I'm so jealous. I want to visit Paris too.You should definitely go. It's a beautiful city.I'll start planning my trip right away.Alright, guys, that's it for today's listening. Remember to practice your English every day and keep improving. See you next time!篇4Title: My First Encounter with Cambridge Business EnglishHi guys! Today I'm gonna share with you my super exciting experience with Cambridge Business English. So, last month, my teacher introduced us to this new textbook called "Cambridge Business English" and said it's gonna help us learn English for work in the future.At first, I was like, "What? Business English? Isn't that for grown-ups?" But then my teacher explained that knowing business English can actually help us communicate better in all kinds of situations, not just at our jobs.So, we started our first lesson and it was all about making phone calls. We learned how to introduce ourselves, ask for someone, and leave a message. It was so cool because we got to practice calling each other in class and pretend to be real business people.Then, we moved on to writing emails. It was a bit tricky at first, but our teacher taught us how to write formal emails and how to use the right vocabulary. We even wrote an email to a pretend client asking for more information about a product. It was like we were real professionals!Next, we learned about meetings and how to participate in them. We practiced speaking up in a meeting and sharing our ideas. It was fun because we got to role-play different scenarios and pretend to be the boss or a colleague.Overall, I had so much fun learning with Cambridge Business English. It made me realize that English is not just a school subject, but a language that can help me in the real world. I can'twait to learn more and become a pro at business English! Thanks, Cambridge!篇5Hello everyone! Today I'm going to tell you about the new edition of Cambridge Business English Listening Book. It's super cool and helps you improve your English listening skills.In the book, you can find lots of interesting conversations between different people in business situations. For example, there's a conversation between a boss and an employee about a project deadline. The boss is asking the employee if they can finish the project on time, and the employee is explaining the challenges they are facing. It's really fun to listen to and helps you understand how English is used in real-life situations.There are also exercises in the book to test your listening skills. You have to listen to a conversation and answer questions about it. It's like a game and makes learning English more interactive and enjoyable.One of my favorite parts of the book is the role-play section. You can act out different scenarios with a partner, like negotiating a deal or giving a presentation. It's a great way to practice your speaking and listening skills at the same time.Overall, the Cambridge Business English Listening Book is a super helpful resource for improving your English skills in a fun and engaging way. I highly recommend it to anyone who wants to become better at English. Hope you check it out and have fun learning! Bye!篇6Title: My First Cambridge Business English Listening BookHi everyone! Today I want to share with you my experience of using the new edition of Cambridge Business English Listening Book. It's super awesome and fun to learn English in a business way!First of all, the book has a lot of cool dialogues between different characters in a business setting. It's like listening to a story while learning new words and phrases. I love imagining myself as one of the characters in the dialogues, practicing my English pronunciation and intonation.In addition to the dialogues, there are also exercises and activities to help me practice what I've learned. It's like playing games while learning English! I especially enjoy the listening exercises where I have to listen carefully and answer questions. It helps me improve my listening skills a lot.Moreover, the book covers a wide range of topics related to business, such as meetings, negotiations, presentations, and socializing. It's really useful for me to learn how to communicate effectively in a business environment. I feel more confident now when speaking English with my teachers and classmates.Overall, the Cambridge Business English Listening Book is a great tool for kids like me who want to improve their English skills in a fun and engaging way. I highly recommend it to all my friends who are learning English. Let's study hard and have fun together!That's all for today! Thank you for listening to my review. Bye-bye!篇7Hello everyone! Today I want to share with you some fun stories from the new edition of Cambridge English for Business. So grab a snack and let's get started!In the first lesson, we learned about introducing yourself in a business setting. It's important to give a firm handshake and make eye contact when meeting someone new. Remember to say your name clearly and speak with confidence.Next, we talked about making phone calls in English. It can be nerve-wracking to pick up the phone, but with practice, it gets easier. Make sure to speak clearly and politely, and don't forget to ask for the person you want to speak to by name.We also learned about conducting business meetings. It's important to have a clear agenda and stick to it. Make sure everyone has a chance to speak and don't be afraid to ask questions. Remember, teamwork makes the dream work!In the section on negotiations, we practiced role-playing different scenarios. It's important to be assertive but also flexible when trying to reach a resolution. Remember to listen to the other person's point of view and work together to find a win-win solution.Lastly, we discussed writing business emails. It's important to be professional and clear in your communication. Make sure to proofread your emails before sending them and always include a clear subject line.I hope you enjoyed these tips from Cambridge English for Business. Remember, practice makes perfect! Keep studying and soon you'll be a pro at business English. Thanks for listening!篇8Hello everyone! Today I'm going to tell you about a story I read in my new Cambridge Business English book. It's all about listening skills in the office. I hope you enjoy it!The first story is about a woman named Sarah who works in a big company. She has a meeting with her boss and some colleagues. They are discussing a new project. Sarah is a bit nervous because she has to speak in front of everyone. But she listens carefully to what they are saying and then she gives her ideas.The second story is about a man named Tom who is on a conference call with some clients. He is trying to understand what they need from his company. Tom listens carefully to their questions and answers them in a clear way. The clients are happy because Tom really listened to them.The third story is about a woman named Lisa who is in a training session. The trainer is talking about a new software that they will be using at work. Lisa listens carefully to the instructions and practices using the software. She is able to do her work much better because she listened carefully.So, the moral of the stories is that listening is really important in the office. If you listen carefully to your colleagues, clients, and trainers, you will be able to do your job better. So,always remember to listen carefully and pay attention in meetings, calls, and training sessions. That way, you can be a great employee and do well in your job!That's all for today's story. I hope you enjoyed it and learned something new. See you next time! Bye bye!篇9Title: Let's Learn Business English Together!Hey everyone! Today, let's talk about learning English for business! Have you ever heard of Cambridge English for Business? It's a really cool way to improve your English skills so you can do well in the business world.In the Cambridge English for Business book, there are lots of different topics to learn about like meetings, emails, phone calls, and presentations. You can learn how to talk to clients, how to write professional emails, and how to give a great presentation to your boss. It's super helpful for when you grow up and have a job!One of the best things about learning English for business is that you can practice listening to different accents. In the book, you can hear people from all over the world speaking English. It'sso cool to hear how different people sound when they speak English. You can learn to understand people from England, America, Australia, and lots of other countries.There are also fun activities in the book to help you practice your English skills. You can listen to conversations, answer questions, and even role play different business situations. It's like playing a game while you learn!So, if you want to be really good at English and do well in the business world when you grow up, make sure to check out Cambridge English for Business. It's a great way to learn and have fun at the same time. Let's learn together and become super successful in the future!篇10Hello everyone! Today I'm going to tell you all about the new edition of Cambridge Business English Listening. It's super cool and really fun to learn!In the new edition, we have lots of different topics to listen to. We can learn about meetings, presentations, phone calls, and lots more. The best part is, we can practice listening to real conversations that happen in the business world. It's like we're really there!We also get to hear from lots of different people in the recordings. There are men and women from different countries speaking English. It's so cool to listen to all the different accents and ways of talking.When we listen, we have to pay close attention to what people are saying. Sometimes they talk really fast and we have to be quick to understand. But if we listen carefully, we can pick up lots of new words and phrases to use in our own conversations.After listening, we can do fun activities like answering questions and practicing our speaking. It helps us get better at understanding English and speaking it confidently. Plus, it's just really fun to practice with our friends!So, if you want to improve your English and learn about the business world, the new edition of Cambridge Business English Listening is the way to go. It's like a super cool adventure in learning English!。

教案课程名称课时班级专业教师系部教研室教材《新视野商务英语视听说(第四版)(上)》1Unit 3 On the PhoneLearning Objectives（教学目标）2Business Profile（内容概览）Tips and Techniques of TelephoningToday the Internet is the medium of choice when researching information or trying to track down products and services, but no matter how much information people can find on the Internet, sooner or later they will have to pick up a telephone to find answers to their very specific questions or arrange for the services they need.Whether calling government agencies, doctors’offices, specific service organisations, or insurance companies, more likely than not somewhere along the way people are going to have a frustrating experience. There are always stories about people who have been rude, people who don’t seem to care, people who don’t return phone calls, people who sound as if they come from Mars, people who sound like they want to help but just don’t have the answers we are looking for.No magic solutions exist that will eliminate all the difficulties in finding information, making appointments, or getting past the menu of options that so often greet us on the telephone these days, but there are “tricks of the trade” that people who do telephone research on a regular basis and those that provide telephone support can teach us.The following list of tips and techniques will help us find the information and resources needed in less time and with less frustration than we usually encounter. The Big Three1) Be prepared. Avoid starting the process when you’re rushed. Relax! Make sure you have a big pad of paper, a pen, a glass of water, and a reasonable amount of time.2) Don’t give up. You have the right to get information and respectful service. Be persistent and patient. Realise that sometimes it will take ten calls to find out what you want. No one person or organisation has all the answers.3) Try not to put people on the spot. It makes them defensive. Rather try to enlist their support. Remember, you usually catch more flies with honey than with vinegar. Before You Pick Up the Phone1) Review written material first, if at all possible. Underline key points, or names and phone numbers of people and organisations you think you’ll want to call.2) Make a list of questions for each encounter. Write them down.3) Be clear about what information you need. If you can’t explain what you want, how can someone else tell you where to find it?4) Establish a system for yourself: a check can mean you got through to the person,a minus can mean you are waiting for a call back and a star can mean you actually3resolved your problem.5) Create a notebook or other organiser in which to record your information. Don’t put it on little scraps of paper that can easily get lost. Try creating columns or headings at the top of the page: one for the name of the person, another for the name of the agency or company, another for the phone number, etc.6) “Psych” yourself to make the calls. Do a little role-playing first if it will help calm your jitters and put you in the right mood.7) Make calls when you’re at your best. Are you a morning person? If so, make your calls then. Know when you’re at your best and most alert. There’s no point in just getting started when you are already tired.Making Your CallsMany ways exist to coax the person on the other end of the telephone line into helping you. Here are a few of them:1) Be aware of the pitch of your voice. Try to make it lower. A voice in a high register apparently can be disturbing to many people.2) Be modest. Tell the person on the other end of the line that you’re an amateur, and that you hope they can give you some guidance. Enlist sympathy and thereby, help.3) Establish a relationship. If you’re calling someone you think you’ll need to call again, try to establish a relationship. Find out the person’s name and some personal things if at all possible. Next time you call you can reference them and you’ll truly have an ally.4) Avoid yes or no questions. They don’t open people up. Read the next two ques tions: “Do you know where I can find an accessible bus service?” With this wording, yes or no is the only answer. This following phrasing creates the possibility of dialogue “Where can I find information on an accessible bus service in our town?” The point is to always leave people room for suggesting possibilities.5) Be empathetic. “I realise it is late in the day and you must be tired, but I really need your help.”6) Make the person feel like your mentor. Complement helpfulness, even if you didn’t quite get what you needed. The next time you call people will be more likely to go out of their way to help you.7) Find out his/her schedule. If the person you want isn’t in, rather than just leaving a call back number, find out when he/she is expected. This shows you want to make things easier—and you might be surprised to learn the person just left for a two-week vacation. If you hadn’t asked, the information might not have been offered. If you are transferred to voice mail, leave a short but specific message. It can eliminate the game of “telephone tag”.8) Be polite, but don’t allow yourself to be brushed off. You have a right to information, especially from public agencies. If you’ve really tried to get help but are constantly meeting roadblocks, ask to speak to a supervisor.9) Always get the name of the person you are speaking to. It’s helpful when you4get conflicting information and you can say, “But so-and-so in the department of such-and such said.” Also knowing the person’s name shows you really listened and puts you in control.10) Remember we still don’t have videophones. You can cultivate any persona you wish. One day try making calls while wearing business clothes. Does it make you feel more in control, more authoritative? Another day wear comfortable jeans and a T-shirt— any difference? Whatever works for you, whatever makes you comfortable and gets results, is the right approach.5Language Expansion（语言扩充）How to answer and speak on the phoneTypes of callA local callA long distance callAn international callCellphone/mobile phone/screen phoneAnswering the phoneGood morning. This is Lenova. How may I help you?Who’s calling/speaking, please?Excuse me, who is that?Can you spell your name, please?Where are you calling from?Introducing yourselfGood morning. This is Ken Palmer from General Motors.This is Ken.Ken speaking.This is Paul Smith speaking.Hello, this is Paul Smith from Sparkle International.Geoffrey Sellers here.Asking for someonePlease, could you connect me with the Export Department?Hello, is Jack in the office?Hello, is that 564 446?Hello, is that you, Mr. Mutter?Putting someone on holdJust a moment, please.Could you hold the line, please?Hold on, please. I’ll connect you.Hang on for a minute, I’ll put you through.The person wanted is not available.I’m afraid Mr. Mandel is not available at the moment.I’m afraid Mr. Andrew is out at the moment.I’m afraid Miss Liu isn’t in today.Mr. Wang is away in Hawaii for an international exhibition.I’m sorry. He’s in a meeting at the moment.6Taking a messageCan I take a message?Would you like to leave a message?Can I give him/her a message?I’ll tell Mr. Jones that you called.I’ll ask him/her to call you as soon as possible.Ringing offThank you for ringing.I look forward to meeting you/hearing from you soon.I think that’s all, bye then.ProblemsI’ve tried to get through several times but it’s always engaged.Could you spell that, please?Sorry, we were cut off.7Teaching Tips（教学步骤）Pre-viewingTeaching tips:●Divide the class into pairs and instruct the Ss to list the key information that needs to be covered in a message.●Invite a few Ss to report the information they have figured out.●Make comments and corrections if necessary.Post-viewing●Divide the class into pairs and allocate roles.●Have the Ss role-play the telephone dialogue, referring to the outline.●Invite a few Ss to present their dialogues in class.●Invite other Ss to comment on their performance.Pre-viewing●Ask Ss to brainstorm the difficulties in making phone calls from their past experiences.●Get Ss share their experiences in pairs and note down the difficulties.●Ask a few Ss to report the difficulties they’ve met.●Compare Ss’ answers and fi nd out some common diffi culties. List them on the board.Post-viewing●Divide the Ss into pairs and ask Ss to get the roles.●Get the Ss to develop the dialogue according to the situation.●Have two or three pairs act out their dialogue in class.●Ask other Ss to make comments on their performance from the perspective of content, language, coherence, etc.8Text Bank（扩展阅读）How to Make an International Phone Call When you want to make a phone call to another country, you first need to dial the international call prefix, also known as the international direct dialing (IDD) code or the exit code, of the country you are calling from (e.g. if you are calling from China, the prefix is 00). Next, enter the code of the country you are calling (e.g. the country code of the U.S.A. is 1, while that of China is 86). After that, dial the area code (or city code) of where the person lives. Lastly, enter the person’s or business’s local phone number.Discussion:1. Do you have any friends or relatives abroad? Do you often call them?2. If you have a friend who lives in London and his home phone number is 0207 466 6889, how would you make a phone call to him? Follow the instructions given in the above article and write down all the numbers you need to dial.9补充教学资源Video 1Leaving a messageReceptionist: Hello, International Sales.Mr. Schulz: Hello, this is Mr. Schulz here, calling from England.Receptionist: Yes, Mr. Schulz. Who do you want to speak to?Mr. Schulz: I’d like to speak to Mr. Matthews.Receptionist: Fine. Hold the line, please. I’m connecting you now. (Connected)Miss Perez: Hello. Mr. Matthews’ office. W ho’s calling please?Mr. Schulz: This is Mr. Schulz calling from England. Can I have a word with Mr. Matthews?Miss Perez: I’m afraid Mr. Matthews isn’t available. He’s gone to Hong Kong on business for a few days.Mr. Schulz: When do you expect him back?Miss Perez: He’ll be back on Friday afternoon. Is it urgent?Mr. Schulz: Yes.Miss Perez: Can I take a message for him?Mr. Schulz: Yes, please. Will you tell him that we’ve just received your sample of the new assembly coffee table and are quite happy with it?Miss Perez: Sure. It’s very kind of you to say so. Can we expect an order from you?Mr. Schulz: That’s why I’m making the call. Please tell Mr. Matthews we’re quite happy with the quality and design of the table, but the price is too high. We need some negotiation on it.Miss Perez: OK, Mr. Schulz. Anything else?10Mr. Schulz: One more thing. Please inform Mr. Matthews that I won’t be able to get to your company that early this Saturday because of the rail strike. It’ll probably be afternoon before I arrive.Miss Perez: No problem. I’ll give him the message.Mr. Schulz: Thanks.Miss Perez: You’re welcome. Goodbye.Video 2It’s so hard to connect youFirst attemptReceptionist: Good afternoon, this is DNM. How can I help you?Ms. Mandel: Good afternoon. I’d like to speak to Mr. Miller, please.Receptionist: Mr. Miller? Hold on, please. I’ll connect you.(Connected)Leo Miller: Mr. Miller speaking. Who’s calling please?Ms. Mandel: This is Ms. Mandel from BCM. Is this Henry Miller?Leo Miller: What? Henry Miller? No, this is Leo Miller, in the Sales Department. Henry Miller is in the Customer Relations Office. I’m afraid you’ve dialed the wrong extension.Ms. Mandel: Oh, sorry to have interrupted you. Can you give me Henry Miller’s extension, please?Leo Miller: Sorry, I haven’t got a directory on hand now. Would you mind calling the switchboard again? I’m sorry not to be of more help.Ms. Mandel: Oh, OK. It doesn’t matter. I’ll call back to the receptionist. Thank you, anyway.Second attemptReceptionist: Good afternoon. How can I help you?11Ms. Mandel: Good afternoon. This is Ms. Mandel again. I’m afraid you gave me the wrong extension just now. I want to speak to Henry Miller, not Leo Miller.Receptionist: Oh, there are two Mr. Millers in our company. I’m very sorry I didn’t notice that. I’ll put you through right now. Please wait a minute.Ms. Mandel: OK. I’m holding.(Phone rings. Nobody answers the phone. Ms. Mandel hangs up the phone.)Third attemptReceptionist: Good afternoon. How can I help you?Ms. Mandel: It’s me again—Ms. Mandel. I’m still having trouble getting through to Henry Miller. No one is answering his line. I really need to talk to Mr. Miller as soon as possible. We placed an order with you last week, but we have so far heard nothing about it. It’s a rush order, and we need it urgently.Can you help?Receptionist: Of course. I’ll go and find him and ask him to ring you immediately. There may be a problem with his line.Ms. Mandel: OK, thank you so much.Fourth attempt(Mr. Miller is in his office. The phone line is connected.)Ms. Mandel: Hello, Mr. Miller, this is Ms. Mandel. Thank you for ringing back. You are hard to get hold of!Henry Miller: Oh, I’m terribly sorry for the trouble. I was in a meeting and I left my cellphone in my office.Ms. Mandel: Oh, OK. Mr. Miller, I’m calling you about...12。

日程安排用英语怎么讲的在日常生活和工作中，良好的日程安排是非常重要的。

下面我们来看看如何用英语描述日程安排。

一、日程安排的重要性日程安排对于一个人的生活和工作至关重要。

一个合理的日程安排可以帮助我们更好地安排时间，提高工作效率，减少紧张感，增加生活品质。

因此，学会用英语表达日程安排是非常有益的。

二、表达日程安排的常用词汇在表达日程安排时，我们可以使用以下常用词汇：•Schedule（计划、日程表）•Appointment（约会、预约）•Meeting（会议）•Plan（计划）•Agenda（议程）•Event（活动）•Deadline（截止日期）•Reminder（提醒）•Time management（时间管理）三、日程安排的基本句型1.Talking about daily schedule（谈论日常日程安排）–What’s your schedule for today?（你今天的日程安排是什么？）–I have a meeting at 10 a.m. and then a presentation in the afternoon.（我上午10点有一个会议，下午要做一个演讲。

）2.Making appointments（安排约会）–Can we schedule a meeting for next Monday?（我们可以安排下周一的会议吗？）–I’d like to make an appointment with the doctor for tomorrow morning.（我想明天上午预约医生。

）3.Time management（时间管理）–I need to manage my time better to meet the deadline.（我需要更好地管理我的时间来满足截止日期。

）–Using a calendar can help you stay organized and improve time management.（使用日历可以帮助您保持有序和提高时间管理能力。

中职英语基础模块3教学计划English:Lesson Plan for Intermediate Level English Module 3 in Vocational Education.Module Title: Intermediate English for Vocational Education.Module Duration: 60 hours.Module Objective:To develop students' vocabulary, grammar, and reading skills in English for vocational contexts.To enhance students' ability to communicate effectively in English in workplace settings.Module Structure:Unit 1: Introduction to Workplace Communication (10 hours)。

Greetings and introductions.Making appointments and scheduling.Giving and receiving instructions.Unit 2: Technical Vocabulary (15 hours)。

Vocabulary for specific vocational areas (e.g., construction, automotive, healthcare)。

Idioms and phrases used in technical communication.Reading and understanding technical manuals.Unit 3: Reading and Comprehension (15 hours)。

Making appointmentThe scheduling of appointment is very important in Western culture. If you want to visit somebody or invite somebody to do something, the best way is to make an appointment with him in advance, because most Westerners often keep a strict personal schedule. They don't welcome unexpected visitors. Usually for a Western businessman three schedules are kept: one for dairy events, one for weekly planning, one for long term planning. You have to show respect for their cultural custom. Often appointments are made on the phone by talking with the person directly or with his secretary, who can help him to arrange the appointment. Remember to tell him or her directly why you want to meet him or her.Before making an appointment, you must know the full name and title of the person you want to meet. If necessary, you can check with his secretary. All the appointments should be double-checked for accuracy.Don't be late for the appointment. You have to get to the meeting place on time. If something urgent happens which prevents you from keeping the appointment, you can change or cancel the appointment immediately. It is very impolite for you to fail to keep an appointment.。